Product Portfolio Banking Division
TransTech Bringing you the revolution in transactional technologies for more than 10 years!
THE ONE STOP SHOP FOR YOUR ATM NEEDS
Founded in 2003, TransTech was established with one goal in mind; to become the premier ‘one stop shop’ for banking hardware and software solutions in the region. More than 10 years later, we are proud to say that we have been true to this goal, providing banks with everything from cutting-edge Mobile ATMs to surveillance systems. We understand that building, expanding or maintaining an ATM network can be a difficult task to say the least. ATM networks can demand time and effort for everything from technical upkeep to aesthetic appeal. TransTech LLC has strived from its inception to provide innovative solutions to these very problems. With our centralized fabrication facility, technical and managerial personnel and field staff, our goal is to serve all your ATM needs to increase your ATM availability, gain larger market share and stay on top of the competition. Together, we can build a happier and more satisfying experience for your clients! Premium Mobile Branch
Mobile ATMs
A Mobile ATM for every need! Whether you are looking to impress your VIP clients or deploy a hightransaction workhorse system, we have a variety of solutions for your problems. That’s why when banks need a Mobile ATM, they know who to call!
How Does It Work? 1. Our specialized account manager and sales engi-‐ neer meets with you to ascertain what your exact needs are. 2. We go to our technical department where our in-‐ house designers and engineers provide the ideal options for your company. This includes vehicle selection, build strategy and interior planning. 3. We then run these by you to see which ones you like best and move on to the most important step.
Ten Reasons to Use Our Mobile ATM Vehicle 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.
Redefine and target your market Replace an unprofitable branch Excellent Event Management tool Cost-Effective resource Branch Remodeling Support Asset Pre-feasibility analysis Your image on the move After-hours sales promotions Handle the Pay-Day rush Enhanced flexibility
Our comprehensive in-‐house fabrica3on facility allows us to build a Mobile-‐ATM Vehicle from the chassis up. This means that every part of the Mobile ATM, be it the surveillance system or the pla?orm design, is op3mized to ensure that your customers have a great transac3onal ex-‐ perience.
4. Fabrication starts as per your requirements with strict quality controls in place. 5. Finally, we deliver your high-‐quality vehicle to you, complete with comprehensive up-‐keep and maintenance options to ensure your asset keeps running for many years to come!
Mobile ATMs - Choose The One Right For You Your Mobile ATM Vehicle is a reflection on your brand. Whether you are looking to make a statement of marketing elegance or looking for a functional salary deployment platform, we have a vehicle for you. Each Mobile ATM Vehicle is unique.
As the market rapidly evolves, our R&D team continues to produce awesome new solutions for our customers. However, we never lose sight of what has truly helped us achieve all our successes. Platform – With multiple years of experience under our belt, we have worked and retro-‐Nitted all types of platforms for our clients. These include Mitsubishi, Nissan, Isuzu and many other such world-‐class companies. Depending on the requirement of the cus-‐ tomer, we recommend what platform works best for you. Our expe-‐ rience also allows us to help our clients quickly walk-‐through the often complicated government approvals process and ever-‐ changing legislation. Functionality – One of the most important factors for Mobile ATM buyers is to take into consideration the end-‐goal of the Mobile ATM. Goals can vary anywhere from providing customers the option of complete Mobile Branch functionality to giving them a quick Salary-‐ Withdrawal System. Each of our Mobile ATM solutions is engineered with your speciNic end-‐goal in mind ensuring that everything from technical design to market visibility is taken care of.
Quality Control – Here at TransTech, quality matters. We pride ourselves on delivering products that beat the industry standard time and time again. Simply put, a well-‐crafted product means a happy customer and our goal is to implement Quality Control Sys-‐ tems that will help manufacture products that keep you smiling.
ATM Surrounds I. Drive-Through (DT) II. Through-the-Wall (TTW)
Style, functionality and durability. You get it all with our allweather, all-star ATM surrounds and enclosures
As ATM networks expand, so do the penetration levels of the banks in the form of surrounds, kiosks, hoardings, stickers and decals. Companies know that ATM users have always attached a lot of importance to the brand that they interact with. In some ways, the brand becomes an extension of their own image as they start associating them with their own selfworth. TransTech helps companies brand themselves the way their customers want to be branded. An affirmation of selfworth for the customer directly translates to higher brand loyalty and profitability for you. Research has also shown that ATM usage is directly proportional to the convenience and ease of using a Self-Service Terminal (SST). Once the customer goes to an ATM, (s)he is expecting the same service quality and experience that (s)he would avail in a full‐fledged bank branch. The customer’s experience has to reflect the bank’s commitment to maintaining uniformity in customer service delivery excellence. SST designers are increasingly trying to introduce a softer human touch to their machines when the customers interact with them. But what can banks do on their part to improve the customer’s transactional experience?
ATM Surrounds have a huge impact on the way customers’ form opinions about their banks. For us at TransTech, we look at ATM Surrounds not as just fabricated ATM housing, rather we look at each design as a customer loyalty program in its own right. With over 20 years of experience, we ensure that these ‘customer loyalty programs’ are well-designed and implemented quickly into your ATM network!
ATM Surrounds III. Lobby Surrounds Our ATM Lobby Surrounds are specially designed for your ATM machines that are installed in mall lobbies, bank branch areas and offices. The surrounds are 100% customized and we can fabricate them according to your specific requirements. In all our fabricated surrounds, we provide documented instructions for securing the local network devices and DVRs along with technical specifications of the surround itself.
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The ATM Surround does not just project the image of the bank but also acts as a protective shelter to protect the SST, i.e. the bank’s long term investment. TransTech has developed a scientific approach towards ensuring that each and every surround that leaves its facility passes the regular QC checks and has met the following five objectives: a) Seamless mix and integration with the color theme and contours of the SST
to keep the element of continuity fully intact. b) The protection of SST in the form of a skeleton shell that is formed around it
to maintain durability. c) The proportionality element, i.e. ample branding availability, security cabinets
and lighting has to be proportionate without overdoing one at the expense of
the other. d) The security/connectivity devices and cabling are concealed. e) Corrosion resistant material with excellent stitching to ensure ergonomics.
The most obvious advantage of dealing with TransTech is its “single point of contact” strategy. In dealing with TransTech consistency becomes inherent and problem resolution expedient, improving ATM uptime and reducing program expenses.
ATM Branding ATM Signage We constantly strives to provide our customers with the highest quality signs, catering for any requirement. We are able to produce an enormous range of signage, from vinyl graphics and digital print effects to complex metal work. Our signage is designed to inspire your customers.
ATM Wrapping Research has shown that attractive ATM wrapping of your machines can even double the amount of transactions your machines receive. With our wrapping technologies, you can be certain that your customers will have the best ATM experiences yet.
ATM Security Anti-Skimming Devices Our devices are at the cutting edge of ATM protection offering the latest in fraud prevention technologies; from card and cash trapping through to skimming and spy camera detection sensors and can detect attacks from wireless devices, false card reader head installation, fascia tampering, Cash Claws, Lebanese Loop and drilling devices.
PinGuards With the rise in PIN theft, PINGuard™ was launched back in 2005 to provide a solution to the growing problem of PIN theft at ATMs and other PIN entry devices. The PINGuard™ has become highly successful with tens of thousands sold worldwide. A product built to last and designed with the cardholder in mind
Our devices can notify the customer of the threat after placing the ATM into offline mode, so that they may take whatever action they feel necessary before bringing the ATM back into service. The standard PINGuard™ can be installed in 10 to 15 minutes. The PINGuard™ can cope with extreme temperatures from -35°C (-31°F) to 138°C (280.4°F) The PINGuard™ is incredibly strong and uses the highest grade materials. It can survive attacks with a hammer and can also survive a 1 ton car driving over it and remain operational. Additionally to this if any parts are damaged they can easily be replaced with spare components
ATM Services Site Preparation Before a new ATM is installed at a site, the site needs to be surveyed and prepared for the exact requirements of the ATM model. Our team of experts make sure that they audit and evaluate your site concisely before beginning site preparations. Our site preparations include everything from metal work to civil work and base excavation/ constructions. By the time our team is done, you can be certain that your ATM will have a safe and beautiful new housing site to move into!
ATM Inspection Whether you’re planning to buy a batch of second-hand machines or planning to perform an ATM Inspection audit on your current ATM network, we are your guys for the job. Our ATM engineers are trained to look for and report the smallest of details while inspecting ATMs so that you can get a comprehensive picture of what condition your machines are in. Our worldclass checklist and documentation processes ensure that you get all the details you need to make a wellinformed decision on any batch of ATMs you are dealing with.
ATM Installation
ATM Shifting One of our most exciting and popular services! ATMs can cost thousands of dollars and require care when moving hundreds of miles or even just a few feet. With hundreds of shifting activities already under our belt, we are extremely qualified to handle your valuable assets and make sure they get to where they need to go with minimal headache on your part. Just give us a location and date and we do all the work for you. Once the activity is completed, you get a complete report with pictures so that you can verify that the shifting activity has been done with no problems as usual.
Each ATM machine is built with different goals in mind. Some are built for through-the-wall transaction and some are built for heavy traffic transactional activities. With each design, comes a different set of installation challenges for the bank. Our goal is to remove this potential headache for the bank. With our team installing your ATM, an unpleasant and tiresome experience will become just the opposite; a quick and satisfying one.
ATM Storage As any ATM network manager knows, not all ATMs are continuously used all the time. We offer our clients the cost-effective option to store their machines at our storage facility while not in use. The great thing is that you can combine this storage service with our other ATM services such as ATM cleaning, inspection etc. This means lower-cost services and quicker servicing for your machines. You can truly take advantage of TransTech being the one-stop shop for your ATM needs!
Just some of our satisfied customers... Emirates NBD
UAE
Al Rajhi Bank
KSA
Standard Chartered Bank
UAE
SABB
KSA
Arab National Bank
KSA
National Bank Of Abu Dhabi
UAE
Al Inma Bank
KSA
Abu Dhabi Islamic Bank
UAE
Bank Al Bilad
KSA KSA
Union National Bank
UAE
National Commercial Bank
Dubai Islamic Bank
UAE
National Bank of Oman
Oman
Al Hilal Bank
UAE
Bank Dhofar
Oman
Commercial Bank of Dubai
UAE
Omdurman Bank
Sudan
Commercial Bank International
UAE
Exim Bank
Tanzania
BSSS
Sudan
RAK Bank
UAE
Pakistan
HSBC Middle East
UAE
Muslim Commercial Bank
Sharjah Islamic Bank
UAE
Barclays Bank
UAE
National Bank of UAQ
UAE
C3 Payments
UAE
Waseela Equity
UAE
Mashreq Bank
UAE
TransTech Group Head Office
Fabrication Facility
Suite 1803, Silver Tower, Business Bay, P.O. Box 87296, Dubai, UAE
Q3-022, SAIF Zone, P.O. Box 8026, Sharjah, UAE
P: +971 (4) 457-0470
P: +971 (6) 557-8431
F: +971 (4) 457-0462
F: +971 (6) 557-8432
Website: www.transtech.ae Email:
[email protected] [email protected]