Product description Intermodal Norway Contents 1

Our offering in Norway ................................................................................................... 2 1.1

2

Our network in Norway............................................................................................ 2

The transports service .................................................................................................... 3 2.1

Load carriers ................................................................................................................ 3

2.2

Transport prices.......................................................................................................... 3

2.3

Booking procedures .................................................................................................. 3

2.4

Cancellation policy ..................................................................................................... 4

2.5

Dangerous goods ....................................................................................................... 4

2.6

Deviation reporting ................................................................................................... 5

2.7

Load securing .............................................................................................................. 5

2.8

Submission and extraction at terminals ........................................................... 5

2.9

Depots and uncharged storage times at terminals ...................................... 6

3

Additional services ........................................................................................................... 7

4

Terminals in Norway........................................................................................................ 7 4.1

Lifting possibilities and lift capacity .................................................................... 7

4.2

Oslo Terminal .............................................................................................................. 7

4.3

Trondheim Terminal .................................................................................................. 7

4.4

Åndalsnes Terminal ................................................................................................... 8

4.5

Stavanger Terminal................................................................................................... 8

4.6

Bergen Terminal ......................................................................................................... 8

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1 Our offering in Norway Green Cargo offers cost-efficient and environmentally effective transports in a rail based system. Our door-door solutions extend across the whole of Sweden, Scandinavia and down to Europe. This product description applies to our service offer in Norway, where we are the second largest railway operator. Our service offer in Norway consists of: • Intermodal transports for load carriers which can be lifted Upon request, the following is also offered: • Conventional wagon loads • Block trains (with intermodal or conventional wagons) • Distribution of full loads via truck We run according to fixed timetables which are applied to each fixed train plan. In conjunction to holidays and holiday periods, the timetable might be adjusted. For the current timetable, refer to annex "Loading and unloading times". A timetable can be obtained from your customer contact, from our booking department and from our website via www.greencargo.com. All our transports are governed by "General transport terms for GREEN CARGO NORGE AS", which can be found via www.greencargo.com. Via Green Cargo's network in Sweden, cross-border rail transports connect to Norway via: • Hallsberg - Oslo – Drammen • Gothenburg – Sarpsborg – Rolvsøöy – Oslo • Boden/Kiruna – Narvik For more information about Green Cargo's offering in Sweden and for cross-border transports between Sweden and Norway, please refer to our website www.greencargo.com.

1.1

Our network in Norway

In our domestic network in Norway, we offer daily transports in fixed shuttles with high punctuality. The shuttles originate from Oslo (Alnabru) to the following cities: • Stavanger • Bergen • Åndalsnes • Trondheim Version 1:0 2016-06-01

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2 The transports service Green Cargo offers transports of standardised load carriers, in which the basic service agreement involves a lift onto a wagon at the dispatch intermodal terminal and a lift off the wagon at the arrival terminal. We are happy to offer fixed capacity in the trains or alternatively, agree per transport.

2.1

Load carriers

In Norway we transport tank-containers, swap bodies, containers, flat-racks and semi-trailers. Load carriers must meet the following standards: • NS/SS-AEN284 (construction requirements for swap bodies and containers