POSITION DESCRIPTION (NON SMT) Position Title
Program Development Coordinator
Reference Number
PD 68
Department
Prisoner Development
Position reports to
Prisoner Development Manager
Positions reporting to this role
Prisoner Employment Officer Programs Officer Transitions Officer
Work Location and Travel
This position is located at Arthur Gorrie Correctional Centre on 3068 Ipswich Road, Wacol QLD 4076. Interstate travel may be required.
Organisational Overview
Our goal is to deliver better corrections, and in doing so, create safer communities. We measure our success in delivering ‘better corrections’ in two ways: against our objective of being Australia’s best provider of correctional services, as well as our ability to make these services better over time through innovation and continual improvement. We measure our success in delivering ‘safer communities’ through our ability to successfully reintegrate the prisoners we release, with corresponding reductions in their rate of reoffending. To reduce reoffending we apply the GEO Continuum of Care: •
We work not only in our correctional centres but continue our services out into the community to support our prisoners after release
•
We work not only with our prisoners but also with those critical to their rehabilitation and reintegration such as families, social networks and other service providers
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We work not only during our prisoners’ sentences but also afterwards as they leave the correctional system and return fully to their communities.
Our five values which deliver Better Corrections, Safer Communities are that we Partner, we Lead, we Deliver, we Measure and we Respond. Operating Environment
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Arthur Gorrie Correctional Centre is located in Wacol, Queensland, 20 kilometres south-west of Brisbane. Version 02
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Arthur Gorrie has been continually managed by GEO on behalf of Queensland Corrective Services since opening in 1992. It is Queensland’s largest correctional centre. Arthur Gorrie's primary role is to safely and securely house up to 1112 adult male remand prisoners for the period leading up to, and during, their trial. As a consequence, a high number of prisoners move into and out of Arthur Gorrie every day, and the average length of stay can be very short. Position Summary
The Program Development Coordinator is responsible for: 1. Developing, scheduling and facilitating a range of approved personal development and educational courses that meets the needs of the prisoner population of Arthur Gorrie Correctional Centre. 2. Supervising a team of prisoner development personnel to ensure key performance indicators are met and the team remains compliant with all QCS and GEO Policies and Procedures.
Job Profile Key Role Accountabilities: •
Coordinate, manage and review the services, activities and events associated with the Prisoner Development Department.
•
Mange the design, delivery and review of projects to develop and support effective programs with key stakeholders including government and community organisations.
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Develop, implement, monitor, evaluate and facilitate personal development and education courses relevant to the needs of prisoners and in line with client expectations.
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Ensure the effective maintenance of networks and communication link with Registered Training Organisations, Education Officers and other professional organisations and agencies.
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Liaise with QCS, training providers and other community interest groups for the purpose of providing the most appropriate educational services.
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Work and supervise prisoner development personnel with scheduling of program and education activities within the structured weekly routine as dictated by operational requirements.
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Coordinate and complete assessments for an approved Literacy and Numeracy screening tool that is to be administered to all new prisoners.
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Collect, collate and disseminate statistics and other records of meaningful activity and performance against the contract.
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Assess prisoner’s education standards, advise and direct prisoners regarding the educational opportunities available both within the Centre and at other facilities including probation and parole services.
•
Develop and maintain accurate records of all program related activities and record relevant
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activities on the Integrated Offender Management System (IOMS). •
To align with GEO’s Corporate Vision of Better Corrections, Safer Communities.
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Provide advice to the Prisoner Development Manager on a range of issues pertaining to education services within the facility.
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Ensure all programs and education courses are approved by the General Manager before implementation.
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Be familiar, compliant or have the ability to acquire knowledge about:
•
o
relevant legislation to this role which includes, but is not limited to: Corrective Services Act and Work Health and Safety Act;
o
any other legislation that applies to the management of a correctional facility in Queensland;
o
concepts and requirements that encourage fair and equitable workplaces, for examples anti-discrimination, equal opportunity and gender equality; and
o
the Centre’s compliance with Quality Management, Occupational Health and Safety, Environmental Management and Food Safety Program standards.
Other duties as directed by the Prisoner Development Manager.
General Responsibilities as a GEO Non Senior Management Team Member: •
Ensure GEO’s primary goal of reducing reoffending is at the core of everything you do.
•
Inspire and motivate others, communicating professionally and assertively, working harmoniously as part of a multi-disciplinary team. Build and maintain effective professional relationships with internal and external stakeholders.
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Complete work in a timely and consistent manner and to a high quality standard in line with local and/or corporate policies, procedures and operating manuals.
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Have clear understanding of day to day deliverables.
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Complete all required training requirements within designated timeframes.
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Maintain a satisfactory attendance record.
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Understand and ensure that the integrated management system described in the Governance, Risk and Compliance Manual (GRC) and Quality, Environmental, Safety (including Food Safety) Policies is complied with; and ensure any operational, quality, environmental, workplace safety or food safety non-conformance, incident or accident is immediately reported through the appropriate channels.
•
Display high levels of integrity and honesty and adhere to GEO’s HR2.01 Code of Conduct and Ethical Behaviour, as well as all other applicable policies and procedures.
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Invest in continuous self-development and the development of others.
Position requirements: Key Selection Criteria
Essential: •
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Possession of formal qualifications in teaching and/or workplace training and experience in a teaching, vocational guidance or Version 02
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training field. •
Demonstrated competence in facilitating personal development, educational and vocational training programs to a diverse adult client group.
•
Demonstrated experience in developing, implementing and evaluating Vocational/Educational programmes for marginalised adults and demonstrated knowledge of, or the ability to rapidly acquire knowledge of, external Vocation/Education systems.
Desirable: •
Demonstrated experience in supervising and/or managing a team of education personnel to ensure key performance indicators and compliance requirements are met.
•
Well-developed level of oral and written communication, negotiation and consultation skills and a competent level of computer literacy.
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Demonstrated ability to contribute to and work as part of a multi-disciplinary team.
Other Requirements of the • Role • • •
APPROVED BY
Ability to work within a correctional setting, which will involve direct contact with prisoners. Satisfactory completion of a National Criminal History Check. Ability to obtain and maintain a security clearance. Work outside of ordinary business hours may be required on occasion.
SIGNATURE
DATE
General Manager Relevant Director Director Employee and Industrial Relations Managing Director
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Employee Acceptance I acknowledge that: Statements included in this position description are intended to reflect duties and responsibilities that I may be required to undertake and are not to be interpreted as being all inclusive. I have read, understood and accepted the above position description and associated attachments.
NAME
Master copy lodged with HO (SMT only)
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SIGNATURE
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DATE
Master copy lodged with department monitor
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