ARKANSAS PUBLIC SERVICE COMMISSION Original Sheet No. Replacing

TS - 1 Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service:

All

TITLE SHEET

PSC File Mark Only

Price List of WINDSTREAM COMMUNICATIONS, INC. This Price List, contains the rates, terms and conditions applicable to the provision of end user services provided by Windstream Communications, Inc. within the State of Arkansas.

THIS SPACE FOR PSC USE ONLY

ARKANSAS PUBLIC SERVICE COMMISSION 1st Revised Replacing Original

Sheet No.

TC-1

Sheet No.

TC-1

Effective Date: May 15, 2008

Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Title:

All

TABLE OF CONTENTS

PSC File Mark Only

Part 1. General Information Schedule No.

Schedule Name

Sheet Number(s)

1

Utility Information

1

2

Price List Format

2-3

3

Definitions

4 - 11

4

Application of Price List

12

5

Disconnection Policy

13

Part II. Emergency Service Schedules Schedule No.

Schedule Name

Sheet Number(s)

1

Universal Emergency Number Service (911)

1 – 12

2

Private Switch/Automatic Location Identification (PS/ALI) Service

13 – 16

Part III. Local Schedules Schedule No.

Schedule Name

Sheet Number(s)

1

Application of Price List

1

2

Obligation and Liability of Company

2-5

3

Use of Service and Facilities

6-8

4

Establishment and Furnishing of Service

9 - 12

5

Telephone Directories

13

6

Local Exchange Service

14 - 16

Part IV Interexchange Service Schedules Schedule No.

Schedule Name

Sheet Number(s)

1

Interexchange Service

1 - 35

Part V Maps and Legal Descriptions Schedule No.

Schedule Name

Sheet Number(s)

1

Maps and Legal Descriptions

1

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(AT) (AT)

ARKANSAS PUBLIC SERVICE COMMISSION Original Sheet No. Replacing

1

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part I. General Information Schedule No.: Title:

1.

All

1

Utility Information

PSC File Mark Only

Utility Information Utility Official:

Mike Gately Staff Manager - Tariffs

Telephone Number:

501-748-5284

Mailing Address:

Windstream Communications, Inc. 4001 Rodney Parham Road Little Rock, AR 72212

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ARKANSAS PUBLIC SERVICE COMMISSION Original Sheet No.

2

Sheet No.

Replacing

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part I. General Information Schedule No.:

2

PRICE LIST FORMAT

Title:

2.

All

PSC File Mark Only

PRICE LIST FORMAT 2.1

PRICE LIST SYMBOLS 2.1.1.

2.2.

Symbol

Explanation

(DR)

Discontinued Rate

(AT)

Additions to Text

(RT)

Removal of Text

(CR)

Change in Rate

(CP)

Change in Practice

(CT)

Change in Text

(NR)

New Rate

(C)

A Correction

(MT)

Move Text

SHEET NUMBERING 2.2.1.

2.3.

The following symbols appear in the right margin opposite any revision to the previously approved price list.

Sheet numbers appear in the upper left corner of the sheet. The Table of Contents and Subject Index sheets are numbered sequentially beginning with TC-1. After the Table of Contents, the price list is divided into four parts. Each part is numbered sequentially beginning with 1. When a new sheet is added between sheets already in effect, a decimal is added. For example, a new sheet added between sheet 5 and 6 would be 5.1.

SHEET REVISIONS 2.3.1.

Sheet revisions appear in the upper left corner of the sheet and are used to determine the most current sheet version on file with the Arkansas Public Service Commission. For example, the 3rd Revised Sheet No. 16 Replacing 2nd Revised Sheet No. 16.

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ARKANSAS PUBLIC SERVICE COMMISSION Original Sheet No.

3

Sheet No.

Replacing

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part I. General Information Schedule No.:

2

PRICE LIST FORMAT

Title:

2.

All

PRICE LIST FORMAT (Cont’d) 2.4.

PARAGRAPH NUMBERING SEQUENCE 2.4.1.

There are seven levels of paragraph numbering. 2. 2.1. 2.1.1. 2.1.1.A. 2.1.1.A.(1) 2.1.1.A.(1)a. 2.1.1.A.(1)a.(i)

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PSC File Mark Only

ARKANSAS PUBLIC SERVICE COMMISSION Original Sheet No.

4

Sheet No.

Replacing

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part I. General Information Schedule No.: Title: 3.

All

3

DEFINITIONS

PSC File Mark Only

DEFINITIONS Access Code A sequence of numbers that, when dialed, connect the caller to the provider of services associated with that sequence. Access Line The company provided facility which provides access to the switched network. Aggregator Any person or entity that, in the ordinary course of its operations, makes telephones available to the public or to transient users of its premises, for intrastate telephone calls using a provider of operator services. An aggregator is also both an Authorized User and a Customer. AHCSI or Company Windstream Communications, Inc., the issuer of this price list. Authorization Code A numerical code, one or more of which may be assigned to a Customer, to enable the Company to identify the origin of the service user so that the Company may rate and bill the call. All Authorization Codes shall be the sole property of the Company and no Customer shall have any property or other right or interest in the use of any particular Authorization Code. Automatic Numbering Identification (“ANI”) may be used as or in connection with the Authorization Code. Authorized User A person or entity which accesses the Company’s services.

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ARKANSAS PUBLIC SERVICE COMMISSION Original Sheet No. Replacing

5 Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part I. General Information Schedule No.:

All

3

DEFINITIONS

Title:

PSC File Mark Only

Billed Party The person or entity responsible for payment for use of the Company's services. For a Direct Dialed Call, the person or entity responsible for payment is the Customer responsible for payment for local telephone service at the telephone used to originate the call. In the case of a credit card call, the person or entity responsible for payment is the person to whom the card is issued and the holder of the credit card used. In the case of third party call, the person or entity responsible for payment is the person responsible for payment for local telephone service at the telephone number that agrees to accept charges for the call. In the case of a Room Charge Call, the entity responsible for payment is the Aggregator controlling the telephone used to originate the call. In the case of all Operator Assisted Calls not involving credit cards, third party calls or Room Charge Calls, the person or entity responsible for payment is the Customer responsible for payment for local telephone service at the telephone used to originate the call. Business Service A class of exchange service furnished to individuals, firms, partnerships, corporations, agencies, shops, works, etc., engaged in business; tenants of office buildings; hotels receiving individual line, party line, or private branch exchange service; individuals practicing a profession or operating a business and having no offices other than their residence; and individuals whose actual or obvious use of the service is primarily of a business, professional or occupational nature, including those whose listings in the directory denotes such use of service. Busy Line Interruption A service that provides operator interruption of voice conversation in progress on a called line. Busy Line Verification A service that provides operator assistance in determining if a called line is in use. Central Office (CO) A Local Exchange Carrier switching system where Local Exchange Carrier customer station loops are terminated for purposes of interconnection to each other and to trunks. Channel A path for electrical transmission between two or more points, the path having a band width designed to carry voice grade transmission. Circuit (Channel) One communication path between two or more points suitable for transmitting communication information. Common Carrier A company or entity providing telecommunications services to the public.

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ARKANSAS PUBLIC SERVICE COMMISSION Original Sheet No.

6

Sheet No.

Replacing

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part I. General Information Schedule No.:

3

DEFINITIONS

Title: 3.

All

PSC File Mark Only

DEFINITIONS (Continued) Commission The Arkansas Public Service Commission Connecting Company A corporation, association, firm or individual owning and operating one or more central offices and with whom traffic is interchanged. Contract The term "Contract" refers to the service agreement between a customer and the Company and the applicable provisions of the price list under which service and facilities are furnished. Credit Card Call A Direct Dialed or Operator Assisted Call for which charges are billed not to the originating telephone number, but to a credit card, such as Visa or MasterCard, or to a LEC or interexchange carrier calling card. Customer The person, partnership, association, joint stock company, trust, corporation, governmental entity or other entity, that is responsible for payment of charges and for compliance with this price list. DID Trunk A form of local switched access that provides the ability for an outside party to call an internal extension directly without the intervention of the attendant. Direct Dialed Call A telephone call which is automatically completed and billed to the telephone number from which the call originated without the automatic or live assistance of an operator. This includes calls forwarded by call forwarding equipment.

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ARKANSAS PUBLIC SERVICE COMMISSION Original Sheet No.

7

Sheet No.

Replacing

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part I. General Information Schedule No.:

3

DEFINITIONS

Title: 3.

All

PSC File Mark Only

DEFINITIONS (Continued) Direct Inward Dialing (DID) Allows an incoming call from the exchange network to reach a specific station line without attendant assistance. Directory An alphabetically arranged list of the names, telephone numbers, and addresses of customers of the local exchange. Exchange A unit established by the Local Exchange Carrier for the administration of communications service in a specified area which usually embraces a city, town or village and its environments. It consists of one or more Central Offices together with the associated facilities used in furnishing communications service within that area. Exchange Service See Local Exchange Service as defined in Part III. Schedule No. 1 of this price list. Extended Area Service (EAS) Exchange service between different exchange areas whereby the customers of one exchange may call and be called by the customers of the other exchange or exchanges without specific message toll charges, but at a fixed monthly rate. A local exchange service that is provided between two or more exchange areas. Facilities All of the Company equipment or materials necessary to provide or furnish in connection with telecommunication service.

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ARKANSAS PUBLIC SERVICE COMMISSION Original Sheet No.

8

Sheet No.

Replacing

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part I. General Information Schedule No.:

3

DEFINITIONS

Title: 3.

All

PSC File Mark Only

DEFINITIONS (Continued) FCC Federal Communications Commission Flat Rate Service Service furnished at a fixed monthly charge, including extended area service where applicable. Installation The initial establishment of service. Termination of service at one location and reestablishing service at a different location, generally no lapse of service has occurred.

where

IntraLATA Within the same LATA LATA Local Access and Transport Area. Intrastate Within the state of Arkansas. InterLATA From one LATA to another LATA. Local Exchange Carrier (LEC) A telephone company which provides local telephone service to Customers within a defined exchange.

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ARKANSAS PUBLIC SERVICE COMMISSION Original Sheet No. Replacing

9

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part I. General Information Schedule No.: Title: 3.

All

3

DEFINITIONS

PSC File Mark Only

DEFINITIONS (Continued) Local Exchange Service All telecommunications service between customers who are located within the Local Service Area. Local Service Area The area within which are located the customer locations to which calls may be made under a specified schedule of exchange rates without the payment of toll charges. Long Distance Message Telecommunications Service (LDMTS) The furnishing of direct dialed and operator assisted switched services to the Customer for the completion of long distance voice and dial-up low speed data transmissions over voice grade channels. Non-Recurring Charge A one-time charge which represents services requested by the customer. Operator Assisted Call A telephone connection completed through the use of the Company's Operator Services. Operator Station Calls An Operator Assisted Call wherein the person originating the call is assisted by an operator but does not specify a particular person, department or extension to be reached. Other Common Carrier A common carrier, other than the Company, providing domestic or international communications service to the public. Personal Identification Numbers (PINS) Code numbers used in connection with designated telephone numbers which allow access and allow calls to be categorized for various applications.

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ARKANSAS PUBLIC SERVICE COMMISSION Original Sheet No.

10 Sheet No.

Replacing

10

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part I. General Information Schedule No.:

All

3

DEFINITIONS

Title:

PSC File Mark Only

3. DEFINITIONS Payphone Surcharge A surcharge that applies to completed intrastate, interstate and international long distance calls placed from any domestic payphone used to access the Company’s services. This includes calling card service, toll-free service, and prepaid calling card service. The Payphone Surcharge is in addition to any other applicable service charges or surcharges. The Payphone Surcharge does not apply to calls placed from pay telephones at which the Customer pays for the service by inserting coins during the progress of the call. Person-to-Person Calls An Operator Assisted Call which is placed under the stipulation that the caller will speak only to a specific called party or to a specified extension or office. Such a call is not completed until either the specific party named by the caller is contacted, or the caller agrees to speak to a different party. The caller must arrange with the operator to make a person-to-person call; otherwise, all calls will be treated as Operator Station Calls. Points of Presence The sites where the Company provides a network interface with facilities provided by Other Common Carriers, Local Exchange Carriers or Customers for access to the Company’s network. Premises A building or buildings on contiguous property (except property, such as railroad rights-ofway) not separated by a public street or highway. Presubscribed Provider of Operator Services The intrastate provider of operator services to which the consumer is connected when the consumer places a call using a provider of operator services without dialing an access code. P.S.C. Arkansas Public Service Commission Residential Service A class of exchange service furnished to an individual at a residence or place of dwelling where the actual or obvious use of the service is for social or domestic purposes. Room Charge Call A call placed with the assistance of an operator, for which charges are collected by an Aggregator (normally a hotel, motel or hospital) from the quest or occupant of the room from which the call originated. A call of this type requires that the Company communicate the call detail and charges back to the originating location following completion of the call. This service is provided only where authorized by the Aggregator.

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ARKANSAS PUBLIC SERVICE COMMISSION Original Replacing

Sheet No.

11

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part I. General Information Schedule No.:

3

DEFINITIONS

Title: 3.

All

PSC File Mark Only

DEFINITIONS (Continued) Services Telecommunications services provided to a Customer or Authorized User by the Company. Telecommunications The transmission of voice communications or, subject to the transmission capabilities of the Service, the transmission of data, facsimile, signaling, metering or any other form of intelligence. Telephone Number A designation assigned to a customer’s station for convenience in operating. Telephone numbers may include the name of a central office, which is termed the "Central Office Designation." Telephone Service Services including voice, data, and all other types of telecommunications services involving the transmission of intelligence by electrical means which are offered under the Company’s price lists. Third-Party Call An Operator Assisted Call for which charges are billed not to the originating number, but to another telephone number which is neither the originating nor the terminating telephone number. Toll Message A completed call between two local service areas, which incurs a charge, or toll. Temporary Suspension of Service The temporary discontinuance of service at the request of the customer.

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ARKANSAS PUBLIC SERVICE COMMISSION Original Sheet No.

13

Sheet No.

Replacing

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part I. General Information Schedule No.: Title: 4.

All

4

APPLICATION OF PRICE LIST

PSC File Mark Only

APPLICATION OF PRICE LIST 4.1.

Except as noted otherwise, the provisions of this price list apply to all services of the Company.

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ARKANSAS PUBLIC SERVICE COMMISSION Original

Sheet No.

13

Sheet No.

Replacing

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part I. General Information Schedule No.: Title: 5.

All

5

DISCONNECTION POLICY

PSC File Mark Only

DISCONNECTION POLICY 5.1.

Disconnection or Suspension of Telephone Service “Your telephone service is subject to disconnection or suspension for any of the reasons listed below. If service is disconnected, a new telephone number will be assigned and you will be required to pay installation charges again. If service is suspended, your telephone number is reserved for 15 days and you will not be charged installation charges again.” A.

Nonpayment of an Undisputed Delinquent Account. Your service will not be suspended or discontinued for nonpayment of a delinquent charge until Windstream Communications, Inc. as notified you in writing at least ten days in advance of the suspension or discontinuance. Additionally, Windstream Communications, Inc. will make reasonable efforts to contact you at least 24 hours in advance prior to suspending or disconnecting your telephone service.

B.

Unauthorized use of telephone utility equipment in manner which creates an unsafe condition or creates the possibility of damage or destruction to such equipment.

C.

Refusal after reasonable notice to permit inspection, maintenance, or replacement of telephone utility equipment.

D.

Misrepresentation of identity in obtaining telephone utility service.

E.

Failure to post a required deposit or guarantee.

F.

Failure to comply with terms of a settlement agreement.

G.

For the unauthorized use of any service in order to avoid usage, message, toll or other charges that would otherwise be applicable.

H.

Upon order from any court directing the Company to discontinue such service. The Company shall give notice to the customer at the time of the discontinuance of service of its reasons for doing so, said notice to be accompanied by a copy of the order of the court.

I.

As provided by State or Federal Law.

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ARKANSAS PUBLIC SERVICE COMMISSION Original Sheet No. Replacing

1

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service:

All

Part II. Emergency Service Schedule No.: 1 Title:

UNIVERSAL EMERGENCY NUMBER SERVICE (911)

PSC File Mark Only

1. UNIVERSAL EMERGENCY NUMBER SERVICE (911) 1.1. GENERAL DESCRIPTION 1.1.1.

Universal Emergency Number Service is a telephone exchange communication service whereby a Public Safety Answering Point (PSAP) designated by the customer may receive and answer telephone calls placed by dialing number 911.

1.1.2.

911 Service is offered subject to the availability of facilities.

1.1.3.

The 911 Service customer may be a municipality or other state or local government unit, or an authorized agent of one or more municipalities or other state or local governmental units to whom authority has been lawfully delegated. The customer must be legally authorized to subscribe to the service and have public safety responsibility to respond to telephone calls from the public for emergency police and fire service within the telephone central office areas arranged for 911 Service calling.

1.1.4.

Two types of 911 Service are offered: B911 and E911.

1.1.5.

The service may be provided by the Company or jointly by the Company and another Local Exchange Carrier.

1.2. RULES AND REGULATIONS 1.2.1.

This service is limited to the use of central office telephone number 911 as the universal emergency telephone number. Only one 911 service will be provided within any government agency's locality.

1.2.2.

The 911 emergency telephone number is not intended to be a total replacement of the telephone service of the various public safety agencies which may participate in the use of this number and the public safety agencies must subscribe to other telephone service as provided in paragraph 1.2.20 following.

1.2.3.

The service is furnished to the customer only for the purpose of receiving reports of emergencies by the public.

1.2.4.

911 Service will be provided to only one PSAP for calling from any telephone number within any central office serving area, except that E911 Service may be provided to more than one PSAP within a central office serving area if the Selective Routing Feature (SR) is provided. When E911 Service is

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ARKANSAS PUBLIC SERVICE COMMISSION Original Sheet No. Replacing

2

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service:

All

Part II. Emergency Service Schedule No.: 1 Title:

UNIVERSAL EMERGENCY NUMBER SERVICE (911)

PSC File Mark Only

1.2. RULES AND REGULATIONS (Cont’d) 1.2.4 (continued) furnished to a customer with the Selective Routing Service Feature for a part of a central office serving area, if a request is received from a governmental unit with police and fire public safety responsibility for other parts of the central office serving area, that governmental unit must subscribe to a combination of E911 Service Features which includes the Selective Routing Service Feature. 1.2.5.

911 Service is a telephone exchange communications service and is arranged for one-way incoming service to an appropriate PSAP. Outgoing calls can only be made on a transfer basis with E911 Service only.

1.2.6.

911 Service is provided solely for the benefit of the municipal customer; the provision of such service shall not be interpreted, construed or regarded as being for the benefit of, or creating any Company obligation toward, or any right of action on behalf of, any third person or other legal entity.

1.2.7.

The Company does not undertake to answer and forward E911 Service calls, but furnishes the use of its facilities to enable the customer's personnel to respond to such calls on the customer's premises.

1.2.8.

Temporary suspension of service is not provided for any part of 911 Service.

1.2.9.

911 Service information consisting of the name, address and telephone numbers of telephone customers whose listings are not published in directories or listed in directory assistance offices is confidential and the customer agrees to use such information only for the purpose of responding to emergency 911 Service calls.

1.2.10. The 911 Service calling party forfeits the privacy afforded by non-listed and non-published service to the extent that the telephone number and the address (and name of business accounts only) associated with the originating station location are furnished to the PSAP at the time the call is originated. 1.2.11. Central offices that are not currently equipped to transmit ANI will not be modified to provide ANI just for 911 Services. When the SR or ANI Service Features are provided, in such circumstances, default routing will be provided in lieu of selective routing and/or ANI display. 1.2.12. The Automatic Location Identification feature of the E911 System is dependent upon Automatic Number Identification (ANI) being provided by the Company central office serving the caller. ANI will only be provided on single-party lines.

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ARKANSAS PUBLIC SERVICE COMMISSION Original Sheet No. Replacing

3

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service:

All

Part II. Emergency Service Schedule No.: 1 Title:

UNIVERSAL EMERGENCY NUMBER SERVICE (911)

PSC File Mark Only

1.2. RULES AND REGULATIONS (Cont’d) 1.2.13. The Company's entire liability to any person, including other Exchange Carriers who participate in the joint provisioning of 911 Service, for interruption or failure of 911 Service shall be limited by the terms set forth in this schedule and other schedules of this price list. 1.2.14. The rates charged for any 911 Service do not include, and the Company does not undertake, inspection or constant monitoring to discover errors, defects and malfunctions in the service. The customer shall have the responsibility of discovering all errors, defects and malfunctions, and assumes the duty of, and will make such tests as, in the judgment of the customer, are required to determine whether the system is functioning properly for its use. The customer shall promptly notify the Company in the event the system is not functioning properly. 1.2.15. The Company shall not be liable for any loss or damages arising out of errors, interruptions, defects, failures, or malfunctions of 911 Service including any and all equipment and data processing systems associated therewith. Damages arising out of such interruptions, defects, failures, or malfunctions of the system after the Company has been so notified, and has had a reasonable time for repair, shall in no event exceed an amount equivalent to the charges made for the service affected for the period following notice from the customer until service is restored. 1.2.16. 911 Service is furnished subject to all operating failures and interruptions including, but not limited to, equipment breakdowns, errors, defects, malfunctions and interruptions of service experienced in the regular telephone exchange system. 911 Service is furnished subject to any additional forms of service failures and service degradations resulting from the complexity of the service arrangement, program errors and failures, delays and errors in the input and processing of data used by the Data Management System (DMS) associated with the E911 Service arrangement. The rates provided for this service are subject to the limitations which appear in this schedule and in other schedules of this and other price lists. 1.2.17. 911 Service will be designed by the Company to provide at least the same level of service reliability and quality as local exchange telephone service in the exchanges where 911 Services are offered.

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ARKANSAS PUBLIC SERVICE COMMISSION Original Sheet No. Replacing

4

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service:

All

Part II. Emergency Service Schedule No.: 1 Title:

UNIVERSAL EMERGENCY NUMBER SERVICE (911)

PSC File Mark Only

1.2. RULES AND REGULATIONS (Cont’d) 1.2.18. Because the Company serving boundaries and political subdivision boundaries may not coincide, the customer must make arrangements to handle all calls received on its 911 Service lines that originate from all telephones served by central offices within the 911 Service Area whether or not the calling telephone is situated on property within the geographical boundaries at the customer's public safety jurisdiction. 1.2.19. Application for 911 Service must be executed in writing by each customer. If application for service is made by an agent, the Company must be provided in writing with satisfactory proof of appointment of the agent by the customer. At least one local law enforcement agency must be included among the participating agencies in any 911 Service request. 1.2.20. In addition to all other terms and conditions, the following applies: A.

All 911 Service calls will be answered 24 hours a day, seven days a week.

B.

The customer has the responsibility for dispatching the appropriate emergency service within the 911 Service Area, or will undertake to transfer all 911 service calls received to the governmental agency with responsibility for dispatching such services, to the extent that such services are reasonably available.

C.

The customer will develop an appropriate method for responding to calls for non-participating agencies which may be directed to 911 Service PSAP by calling parties.

D.

The customer will subscribe to a sufficient number of interoffice facilities and 911 exchange lines, as determined by the Company, to adequately handle incoming calls but in all cases subject to a minimum of two facilities or lines required at any point in the 911 network including the 911 exchange lines terminated at the PSAP. For 911 exchange line groups from an E911 control office to a secondary answering location used for central office transfer purposes only, the line quantity may be determined by the customer and could result in only one line being provided.

E.

The customer will subscribe for additional local exchange service at the PSAP location for administrative purposes, for placing of outgoing calls and for receiving other emergency calls including any which may be relayed by Company operators.

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ARKANSAS PUBLIC SERVICE COMMISSION Original Sheet No. Replacing

5

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service:

All

Part II. Emergency Service Schedule No.: 1 Title:

UNIVERSAL EMERGENCY NUMBER SERVICE (911)

PSC File Mark Only

1.2. RULES AND REGULATIONS (Cont’d) 1.2.21. When the SR Service Feature is provided (E911), the customer is responsible for identifying primary and secondary PSAP locations as well as the unique combinations of police, fire and ambulance or any other appropriate agencies responsible for providing emergency service within various portions of the E911 Service area. An Emergency Service Number (ESN) will be provided by the Company for each such combination. The customer will associate these ESNs with street address ranges or other mutually agreed upon routing criteria in the E911 Service area. The ESNs will be carried in the DMS to permit routing of E911 Service calls to the appropriate primary and secondary PSAP's responsible for handling E911 Service calls from each telephone in the E911 Service area. The customer's responsibility for providing this information is as follows: A.

Initial and subsequent ESN assignments by street name, address range and area or other mutually agreed upon routing criteria shall be furnished to the Company by the customer on forms supplied by the Company for that purpose at a mutually agreed upon time prior to the effective date of the service.

B.

If the customer establishes new street names and/or address ranges where they did not previously exist, it shall be the customer's responsibility to notify residents in the affected area(s) of the new street names and/or address ranges. If the customer desires to have the new street names and/or address ranges reflected in the DMS (E911), it shall also be the customer's responsibility to provide the Company with a cross-reference listing of all residents of the affected area(s), showing old address and new address for each resident.

C.

After establishment of service, it is the customer's responsibility to continually verify the accuracy of the routing information contained in the master address file and to advise the Company of any changes in street names, establishment of new streets, changes in address numbers used on existing streets, closing and abandonment of streets, changes in police, fire, ambulance or other appropriate agencies' jurisdiction over any address, annexations, and other changes in municipal and county boundaries, incorporation of new cities, or any other matter that will affect the routing of E911 Service calls to the proper PSAP.

D.

Changes, deletions and additions which the customer desires to have made in the master address file should be submitted as they occur; these changes, deletions and additions should be submitted on forms supplied by the Company.

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ARKANSAS PUBLIC SERVICE COMMISSION Original Sheet No. Replacing

6

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service:

All

Part II. Emergency Service Schedule No.: 1 Title:

UNIVERSAL EMERGENCY NUMBER SERVICE (911)

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1.2. RULES AND REGULATIONS (Cont’d) 1.2.22. Cancellation of the service in whole or in part by the customer prior to establishment thereof will require payment of an amount equal to the cost of engineering, manufacturers' billings resulting from equipment orders, installation, assembly, labor, cost of removal and any other costs incurred up to the time of cancellation resulting from the customer's order for service, but not to exceed the total nonrecurring charges. 1.2.23. Each customer and any Local Exchange Carrier that participates in the joint provisioning of 911 Service agree to release, indemnify, defend and hold harmless the Company from any and all loss, claims, demands, suits or other action, or any liability whatsoever, whether suffered, made, instituted or asserted by the customer or by any other party of person, for any personal injury to or death of any person or persons, or for any loss, damage or destruction of any property, whether owned by the customer or others. 1.2.24. The customer and any Local Exchange Carrier that participates in the joint provisioning of 911 Service also agree to release, indemnify and hold harmless the Company for any infringement or invasion of the right of privacy of any person or persons, caused or claimed to have been caused, directly or indirectly, by the installation, operation, failure to operate, maintenance, removal, presence, condition, occasion or use of 911 Service features, or by any services furnished by the Company in connection therewith, including, but not limited to, the identification of the telephone number, address or name associated with the telephone used by the party or parties accessing 911 service hereunder, and which arise out of the negligence or other wrongful act of the Company, the customer, its user, agencies or municipalities, or the employees or agents of any one of them. 1.2.25. The use of Automatic Location Identification (ALI) on anything less than a total E911 System basis is not permitted. 1.2.26. Method of Applying Rates - E911 Facilities A.

Facilities - Routed Systems (1)

E911 Systems utilizing a control office require adequate facilities from each end office in the serving area to the control office and from the control office to each PSAP's serving end office.

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Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service:

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Part II. Emergency Service Schedule No.: 1 Title:

UNIVERSAL EMERGENCY NUMBER SERVICE (911)

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1.2. RULES AND REGULATIONS (Cont’d) 1.2.27. Method of Applying Rates - E911 Facilities (Cont’d) A.

Facilities - Routed Systems (Cont’d) (2)

B.

C.

D.

Rates for routed facilities found in paragraph 1.5.3.B. of this schedule are all inclusive. No additional mileage, channel termination, or trunk unit charges apply, other than PSAP equipment.

Facilities - Direct Trunked Systems (1)

E911 Systems without a control office require adequate facilities from each end office to the PSAP's serving office. Sufficient exchange lines are required from the serving office to the PSAP to complete interoffice facilities, as well as to complete 911 calls originated within the area served by the PSAP's serving central office.

(2)

Rates for direct trunked facilities found in paragraph 1.5.3.B. of this price list are all inclusive. No additional mileage channel termination or trunk unit charges apply for these circuits.

(3)

Exchange lines to complete 911 calls originated from locations served by the PSAP serving office require an end office outgoing trunk unit.

Facilities - Routed and Direct Systems (1)

For routed or direct systems, facilities between the Company offices and a point of interconnection with another Company shall be billed the appropriate flat rate found in paragraph 1.5.3.B. of this schedule.

(2)

These rates are all inclusive. No additional channel termination mileage or trunk unit charges apply for these circuits.

Exceptions (1)

In those cases where an intraexchange E911 service has control and/or end offices in Arkansas and another state, the method of applying rates for A. and B., preceding, are modified to apply the charges for that portion of the E911 Services located in the other state and shall be pursuant to that state's price list.

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Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service:

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Part II. Emergency Service Schedule No.: 1 Title:

UNIVERSAL EMERGENCY NUMBER SERVICE (911)

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1.3. EXPLANATION OF TERMS (Cont’d) B911: A service that provides for routing all 911 calls originated from telephones with given central office prefix codes to a single PSAP. E911: An expanded service that provides features such as Selective Routing of 911 calls to a specific PSAP selected from among those within the 911 Service Area. E911 has other standard and optional features which may or may not be available with B911. Additional Service Exchange Line: customer as an optional feature.

An additional line terminating at a PSAP that may be ordered by the

Alternate Routing: A standard feature which allows E911 Service calls to be routed automatically to a designated alternate location if all E911 Service lines to a primary PSAP are busy, or a primary PSAP closes down for a period (night service). Automatic Location Identification (ALI): An E911 Service Feature by which the street address information based on the calling party's telephone number (identified by ANI) is displayed at the E911 answering point (PSAP). Automatic Number Identification (ANI): An E911 Service Feature by which the calling party's ANI telephone number is forwarded to a primary or secondary PSAP for display. Data Management System (DMS): A system of manual procedures and/or computer programs used to create, store and update the data required for the SR and ALI Service Feature (E911 Service). Default Routing: A standard feature which provides the capability to automatically route an E911 Service call to a predesignated PSAP or other location either when the SR Service Feature is not provided or when the SR Service Feature is provided but a particular E911 Service call cannot be selectively routed for any reason. End Office: A central office in the 911 Service area which receives 911 Service calls. Enhanced 911 (E911) Service Control Office: The office providing tandem switching capabilities for E911 Service calls from all end offices. It controls the switching of ANI information to a PSAP.

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Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service:

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Part II. Emergency Service Schedule No.: 1 Title:

UNIVERSAL EMERGENCY NUMBER SERVICE (911)

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1.3. EXPLANATION OF TERMS (Cont’d) Exchange Access Arrangement: A telephone facility between a customer’s premises and the telephone exchange network point. The number of exchange access arrangements served by an end office is equal to the total number of residence main telephones, business main telephones (excluding toll stations, WATS stations and dispatching terminals), PBX trunks, Centrex main stations, selected Direct Inward Dialing stations and other applicable main telephones as are included in the official Company Reports for the service area of such end office. Public Safety Answering Point (PSAP): An answering location for 911 Service calls originating in a given area. A PSAP may be designated as primary or secondary which refers to the order in which calls are directed for answering. Primary PSAP's respond first; secondary PSAP's receive calls on a transfer basis only and generally serve as a centralized answering location for a particular type of emergency call. PSAP's are staffed by employees of public service agencies such as police, fire or emergency medical personnel or by employees of a common bureau serving a group of such agencies. Selective Routing (SR): An E911 Service Feature which routes an E911 Service call from an end office to a designated primary PSAP based on the ANI telephone number of the calling party. Service Area: The geographical area in which the customer will respond to all 911 calls and dispatch appropriate emergency assistance. Serving Central Office: The central office from which a PSAP, either primary or secondary, is served. 1.4. 911 SERVICE FEATURES 1.4.1.

B911 Service A.

B911 Service includes the Company provision of the 911 code or the opening of this code to the exchange network in those Central Offices that fall within the boundaries of the municipalities or other governmental bodies (township, county, etc.) that subscribe for 911 Service.

B.

B911 Service provides for routing all 911 calls originated by telephones with given Central Office prefix codes to a single PSAP via business exchange lines. B911 presents a call to the PSAP via business access line in a manner similar to a normal exchange telephone call. No other features are provided with this offering. The customer must subscribe to a minimum of two lines at the PSAP to receive 911 calls.

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Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service:

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Part II. Emergency Service Schedule No.: 1 Title:

UNIVERSAL EMERGENCY NUMBER SERVICE (911)

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1.4. 911 SERVICE FEATURES (Cont’d) 1.4.2.

Enhanced 911 (E911) A.

E911 is provided with the following optional features: Automatic Number Identification (ANI); Automatic Location Identification (ALI); Selective Routing (SR). Default Routing is a feature of Selective Routing.

1.5. 911 SERVICE RATES 1.5.1.

1.5.2.

Messages A.

No charge will be applied by the Company to the calling party for calls placed to the 911 telephone number.

B.

Charges for messages transferred over exchange facilities from a PSAP are billed according to rates applicable for calls placed within the service area of the serving central office.

B911 Service A.

911 Exchange Lines Established rates found elsewhere in this price list, for PBX trunks, flat or measured rate business lines apply for 911 Exchange Lines that terminate at PSAPs. The monthly rate for the Exchange Line is the rate applicable for the exchange or zone in which the PSAP is located. A minimum of two lines from the PSAP's serving Central Office is required.

B.

Foreign Zone or Foreign Exchange Service When 911 is provided from exchanges or zones that do not have local calling to the exchange or zone in which the PSAP is located, charges for Foreign Exchange or Foreign Zone service are applicable. Refer to Private Line or Access Price lists for appropriate charges.

C.

Tie Lines, Private Lines or Extension Lines Tie lines, private lines, extension lines and other such channels connecting a PSAP to various agencies such as police, fire or ambulance service, are provided at established price list rates for such channels and facilities specified in this and other appropriate price lists.

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UNIVERSAL EMERGENCY NUMBER SERVICE (911)

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1.5. 911 SERVICE RATES (Cont’d) 1.5.3.

Enhanced 911 (E911) A.

B.

Database Updates Monthly rate For updates to the E911 database, per 1000 exchange access arrangements served. *

Non-Recurring Charge

$ 50.00

$130.00

Direct Trunking Facility end office to PSAP serving office

$145.00

$170.00

Point of Interconnection with Another Company to Control Office

$ 70.00

$110.00

Direct Trunking Point of Interconnection with Another Company to PSAP Serving Office

$ 50.00

$ 65.00

$ 55.00

$ 40.00

Facility Rates (Per Facility) (1)

(2)

(3)

(4) C.

Monthly Rate

End Office outgoing trunk unit

**

Pass Through Charges (1)

Amounts billed to the Company by the LEC providing the 911 tandem function.

Cost

Cost

*

Rounded to nearest 1000 exchange access arrangements served based on the maximum number of exchange access arrangements in service during the most recent month at the time service is established and adjusted annually from the service establishment date. In instances where the count of exchange access arrangements is adjusted upward, non-recurring charges apply for each additional 1000 exchange access arrangements.

**

Required for E911 exchange lines originating at the PSAP's Serving Office on Direct Trunk E911 Systems.)

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Part II. Emergency Service Schedule No.: 1 Title:

UNIVERSAL EMERGENCY NUMBER SERVICE (911) 1.5.

911 SERVICE RATES (Cont’d)

1.5.4.

Interoffice Facilities A.

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911 Exchange Lines (1)

Serving central office to PSAP location (a)

Rates for PBX trunks or business lines as appropriate apply. (For multiple PSAPs, rate applicable for the exchange or zone in which the Control Office is located; for single PSAP, rate applicable for the exchange or zone in which the serving office of the PSAP is located)

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Effective Date: May 15, 2009 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service:

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Part II. Emergency Service Schedule No.: 2 Title: 911 Private Switch/Automatic Location Identification (PS/ALI) Service 2.

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911 Private Switch/Automatic Location Identification (PS/ALI) Service 2.1.

General A.

WINDSTREAM 911 Private Switch / Automatic Location Identification (PS/ALI) service allows a Private Branch Exchange (PBX) switch located on a customer's premises to be connected directly into a county specific Enhanced 9-1-1 (E9-1-1) telephone service network. At the time of an emergency 9-1-1 call from a PBX customer, WINDSTREAM's 9-1-1 PS/ALI service delivers the telephone number, name and location of the PBX station user to the appropriate Public Safety Answering Point (PSAP). B.WINDSTREAM 9-1-1 PS/ALI Service is available with Primary Rate ISDN (PRI) or Basic Rate ISDN (BRI) service. Local channels, as described in this section are not required with PRI or BRI service.

2.2.

Regulations A.

WINDSTREAM 9-1-1 PS/ALI service is furnished subject to the availability of facilities.

B.

With WINDSTREAM 9-1-1 PS/ALI service, Automatic Number Identification (ANI) is passed to WINDSTREAM's E9-1-1 Selective Routing Unit (SRU) tandem office by the PBX switch. The ANI is read, processed and utilized in the same manner as any other serving Local Exchange Carrier's end office an Enhanced 9-1-1 telephone service network.

C. The emergency service agency and/or county addressing agency serving the area may be involved to update the Master Street Address Guide (MSAG) and to determine the best method in which emergency calls from WINDSTREAM 9-1-1 PS/ALI Service locations will be handled. The MSAG may require modifications to accept any new PBX Customer address locations, street names and community names. D. The following specifications must be met when provisioning WINDSTREAM 9-1-1 PS/ALI service: (1) Subscribers to WINDSTREAM 9-1-1 PS/ALI service must meet all WINDSTREAM Communications, Inc. technical specifications. (2) The PBX switch must be able to transmit ANI using multi-frequency signaling (except when PRI or BRI service is used). This may require making additions to, or modifications of, the existing PBX switch that will make it compatible with the county's E9-1-1 telephone service network. (3) The PBX switch owner/operator must supply WINDSTREAM with the initial telephone number and address data as well as timely periodic updates of any changes to the initial information. (4) The PBX switch must employ Direct Inward Dial (DID) numbers that correspond to all of their PBX station numbers. (5) It will be the responsibility of the vendor or PBX operator to maintain the data pertaining to each PBX station user operating under such systems.

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Part II. Emergency Service Schedule No.: 2 Title: 911 Private Switch/Automatic Location Identification (PS/ALI) Service 2.

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911 Private Switch/Automatic Location Identification (PS/ALI) Service (Continued) 2.2.

Regulations (Continued) E.

The PBX switch owner/operator must install a minimum of two (2) private E9-1-1 local channels (except for PRI and BRI) with the following specifications: (1) This voice grade local channel provides for a communications path between the demarcation point at the PBX customer premises and the E9-1-1 SRU tandem office serving the count where the main PBX system is physically located. (2) The PBX switch owner/operator is responsible for determining that their terminal equipment is compatible with this local channel. (3) Supervision on this WINDSTREAM 9-1-1 PS/ALI service local channel will be loop reverse battery. The battery source is located in WINDSTREAM's E9-1-1 SRU tandem office and will be a nominal -48VDC (-42.75VDC to -56.5 VDC). (4) The PBX will signal an off hook (or seizure) by providing a loop closure across tip (+) and ring (-) with a maximum resistance of 670 ohms. WINDSTREAM's E9-1-1 SRU tandem office will instruct the PBX to forward the calling station's number (ANI) information by a battery reversal wink start signal. (5) Additional regulations may be applicable as described in WINDSTREAM's Private Line Services Tariff.

F.

Service charges as specified elsewhere in this Tariff, are applicable.

G. General Regulations as specified elsewhere in this Tariff will also apply to this service offering. H. This service is offered solely as an aid in handling emergency 9-1-1 assistance calls in connection with fire, police and other emergencies and does not create any relationship or obligation, direct or indirect, to any person other than the PBX customer contracting for WINDSTREAM 9-1-1 PS/ALI service. The Provision of WINDSTREAM 9-1-1 PS/ALI service by WINDSTREAM shall not be interpreted, construed, or regarded either expressly or implied, as being for the benefit of or creating any Company obligation toward any third person or legal entity other than the PBX customer. I.

The rates charged for WINDSTREAM 9-1-1 PS/ALI service do not contemplate the constant monitoring or inspection of facilities to discover errors, defects and malfunctions in the service, nor does WINDSTREAM undertake such responsibility. The PBX customer shall make such operational tests as, in the judgement the PBX customer, are required to determine whether the service is functioning properly for its use. The PBX customer shall promptly notify WINDSTREAM in the event that the service is not functioning properly.

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Part II. Emergency Service Schedule No.: 2 Title: 911 Private Switch/Automatic Location Identification (PS/ALI) Service 2.

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911 Private Switch/Automatic Location Identification (PS/ALI) Service (Continued) 2.2.

Regulations (Continue) J.

WINDSTREAM's entire liability to any person for the interruption or failure of WINDSTREAM 9-1-1 PS/ALI service shall be limited to the terms set forth in this Section and other Sections of this Tariff. WINDSTREAM shall neither be liable for damages resulting from or in connection with its provision of WINDSTREAM 9-1-1 PS/ALI service to any customer subscribing to WINDSTREAM 9-1-1 PS/ALI service or any person accessing, or using WINDSTREAM 9-1-1 PS/ALI service and nor shall WINDSTREAM be liable for its provision of any telephone number, address, or name to any entity providing 9-1-1 service or to a public safety answering point, unless WINDSTREAM acted with malicious purpose or in the manner exhibiting wanton and willful disregard of safety or property in providing such services.

K.

Each customer agrees to release, indemnify, defend and hold harmless WINDSTREAM from any and all loss, claims, demands, suits, or other action, or any liability whatsoever, whether suffered, made, instituted or asserted by the PBX customer or by any other party or person, for any personal injury to or death of any person or persons, or for any loss, damage or destruction of any property, whether owned by the PBX customer or others, or for any infringement or invasion of the right of privacy of any person or persons, caused or claimed to have been caused, directly or indirectly, by the installation, operation, failure to operate, maintenance, removal, presence, condition, location or use of WINDSTREAM 9-1-1 PS/ALI service features and the equipment associated therewith, or by any services which are or may be furnished by WINDSTREAM in connection therewith, including but not limited to the identification of the telephone number, address or name associated with the telephone used by the party or parties accessing 9-1-1 services using WINDSTREAM 9-1-1 PS/ALI services hereunder, and which arise out of the negligence or other wrongful act of WINDSTREAM, the PBX customer, its user agencies or municipalities or employees or agents of any one of them.

L.

When an order for WINDSTREAM 9-1-1 PS/ALI service and facilities or requests for additions, rearrangements, relocations or modifications or service and equipment are canceled in whole or in part, the PBX customer may be required to reimburse WINDSTREAM for all expenses incurred in handling the requests before notice of cancellation is received. Such charges are not to exceed the charges that would apply if the work involved in complying with the request had been completed.

M. When the use of service or facilities furnished by WINDSTREAM is interrupted due to any cause other than the negligence or willful act of the subscriber or the failure of the facilities provided by the subscriber, a pro rata adjustment of the fixed monthly charges involved will be allowed. In the event of any interruption of the service, WINDSTREAM shall not be liable to any person, or other entity for any loss or damage in an amount greater than an amount equal to the pro rata allowance of the tariff rate for the service or facilities provided to the PBX customer for the time such interruption continues, after notice to WINDSTREAM. No allowance shall be made if the interruption is due to the negligence or willful act of the PBX customer of the service.

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Part II. Emergency Service Schedule No.: 2 Title: 911 Private Switch/Automatic Location Identification (PS/ALI) Service 2.

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911 Private Switch/Automatic Location Identification (PS/ALI) Service (Continued) 2.3.

Payment Schedules A.

General WINDSTREAM 9-1-1 PS/ALI Service is offered for a 60-month contract period at the rates and charges indicated in this sub-section. WINDSTREAM 9-1-1 PS/ALI Service disconnected prior to 60 months will be subject to cancellation charges.

B.

Transfer of Contract Service may be transferred to a new subscriber at the same location upon prior written concurrence by the new subscriber as specified elsewhere in this tariff.

C.

Rates and Charges The recurring rates and nonrecurring charges to provide PS/ALI are subject to rates as set forth in an individual customer service agreement.

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APPLICATION OF PRICE LIST

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APPLICATION OF PRICE LIST 1.1.

The following schedules of Part III of this price list apply to the local exchange services and facilities furnished by the Company.

1.2. the

Local Exchange Service provided by the Company may be subject to the rules and regulations of the Commission and the laws of the State of Arkansas to the extent applicable and legally binding upon Company.

1.3.

LOCAL EXCHANGE NAME(S) 1.3.1

Little Rock Exchange Little Rock/North Little Rock Metropolitan Service Area (9 Zones) Little Rock/North Little Rock Principal Zone (EAS Jacksonville) Bryant-Collegeville Zone Ferndale Zone Palarm Zone Pinnacle Zone Scott Zone (EAS Jacksonville) Spring Lake Zone Sylvan Hills-Sherwood Zone (EAS Jacksonville) Wrightsville Zone Little Rock/North Little Rock Metropolitan service offering includes local calling among all 9 zones listed above. Extended area service with the Jacksonville Exchange permits unlimited calling between the Jacksonville Exchange and the Little Rock/North Little Rock Principal, Sylvan Hills-Sherwood and Scott Zones of the Little Rock/North Little Rock Metropolitan Exchange. Service between the Jacksonville Exchange and all other zones of the Little Rock/North Little Rock Metropolitan Exchange is offered only at long distance message telecommunications rates.

1.3.2

Conway Exchange Conway exchange service includes free unlimited calling to Mayflower.

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Title: APPLICATION OF PRICE LIST 1.

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APPLICATION OF PRICE LIST 1.3.

LOCAL EXCHANGE NAME(S) (Continued) 1.3.3

Cabot Exchange Cabot Exchange Includes free unlimited calling within the Cabot Exchange.

1.3.4

Jacksonville Exchange Jacksonville Exchange includes free unlimited calling to Capehart and Little Rock.

1.3.5

Russellville Exchange Russellville Exchange includes free unlimited calling to Atkins, Dover, Hector and London.

1.3.6

Fort Smith Exchange

(AT)

Fort Smith Exchange includes free unlimited calling to Cedars, Moffett, OK, Muldrow, OK, Pocola, OK, Van Buren, and West Uniontown. 1.3.7

Fayetteville Exchange Fayetteville Exchange includes free unlimited calling to Farmington, Springdale, and West Fork

1.3.8

Rogers Exchange

Rogers Exchange includes free unlimited calling to Bentonville, Springdale, Elm Springs, BellaVista, and Centerton 1.3.9

Springdale Exchange

Springdale Exchange includes free unlimited calling to Fayetteville, Rogers, and Elm Springs 1.3.10

Bentonville Exchange

Bentonville Exchange includes free unlimited calling to Rogers, Elm Springs, and Centerton 1.3.11

Additional Service Areas

(AT) (CT)

In addition to those exchanges listed above, the Company will also provide service to a customer in any Arkansas exchange that is served by AT&T, provided that customer has at least one additional service location in a Company service area or a Windstream Arkansas, LLC exchange. (MT)

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Title: APPLICATION OF PRICE LIST 1.

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APPLICATION OF PRICE LIST 1.4

EXPANDED LOCAL CALLING

1.4.1

Expanded Local Calling is an optional calling plan that allows one-way customer’s dialed calling to exchanges specified on a local-dialed basis and without the application of toll rates.

1.4.2

Calls may be placed from the customer’s station bearing the telephone number for which the customer is billed for Expanded Local Calling. Such calls shall be customer dialed, station to station calls. If a call is operator handled, the applicable message toll rate will apply.

1.4.3

Limitations of Service Expanded Local Calling is offered subject to the availability of facilities required to render such services and the capacity thereof. Expanded Local Calling will not be furnished with Foreign Exchange Service.

1.4.4

Application of Rates If a customer chooses Expanded Local Calling, that customer will pay a monthly rate for unlimited calling to the designated exchanges, as shown in Sections 6.7 and 6.8. If a customer chooses Expanded Local Calling, the applicable Service Order Changes will apply.

1.4.5

(MT)

(MT)

Optional Calling Plans: Cabot Exchange includes unlimited calling to Jacksonville and Little Rock. Jacksonville Exchange includes unlimited calling to Cabot.

1.4.5

Optional Calling Plans (Cont’d): Conway Exchange includes unlimited local dialed calling to Little Rock.

(AT)

Little Rock Exchange includes unlimited calling to Conway. Fort Smith Exchange includes unlimited calling to Fayetteville, Springdale, Bentonville, Rogers, Eureka Springs, Elm Springs, Huntsville, BellaVista, Farmington, and West Fork. Fayetteville Exchange includes unlimited calling to Fort Smith, Bentonville, Rogers, Van Buren and Elm Springs. Springdale Exchange includes unlimited calling to Fort Smith, Bentonville, Van Buren, Bellavista, Farmington, West Fork, and Centerton Rogers Exchange includes unlimited calling to Fort Smith, Fayetteville, Van Buren, Farmington, and West Fork, Bentonville Exchange includes unlimited calling to Fort Smith, Fayetteville, Springdale, Van Buren, Bellavista, Farmington, and West Fork Material appearing on this sheet originally appeared on Part 3, Local Schedule 1, Sheet 2.

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(AT)

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OBLIGATION AND LIABILITY OF COMPANY

2.

OBLIGATION AND LIABILITY OF COMPANY

2.1.

AVAILABILITY OF FACILITIES

2.1.1.

2.2.

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The Company’s willingness to furnish local exchange service is dependent upon its ability to secure and retain, without unreasonable expense, suitable facilities and rights for the construction and maintenance of the necessary pole lines, buried and underground facilities, circuits and equipment. DIRECTORY AND ADVERTISING ERRORS AND OMISSIONS

2.2.1.

The Company may at its discretion, include its customer’s listings in the directory of other local telephone companies.

2.2.2.

The Company, except as provided herein, shall not be liable for damage claimed on account of errors in or omissions from any directories nor for the result of the publications of such errors in a directory nor will the Company be a party to controversies arising between customers or others as a result of listings published in any directories.

2.2.3.

In the cases of extra listings in the alphabetical section (white pages) of any directory for which a charge is made, the Company's liability shall be limited to the cancellation of the charges and refunding of any charges already paid at the request of the customer, in question.

2.2.4.

The Company assumes no liability whatsoever for damages arising from errors or omissions in the making up or printing of directory advertising sections (yellow pages).

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OBLIGATION AND LIABILITY OF COMPANY

2.3. 2.3.1.

2.4. 2.4.1.

2.5. 2.5.1.

2.6. 2.6.1.

PSC File Mark Only

TRANSMITTING MESSAGES The Company does not transmit messages but offers the use of its facilities for communications between patrons. If because of transmission difficulties the operator, in order to accommodate the customer, repeats messages, no liability shall attach to the Company because of any errors made by the operator or misunderstandings that may arise between customers because of the error. USE OF CONNECTING COMPANY LINES When suitable arrangements can be made, lines of other companies may be used in establishing wired connections to points not reached by this Company's lines. In establishing connections with the lines of other companies, the Company is not responsible or liable for any action of the connecting company. DEFACEMENT OF PREMISES The Company shall exercise due care in connection with all work done on the customer’s premises. No liability shall attach to the Company by reason of any defacement or damage to the customer’s premises or person resulting from the existence of the Company's instruments, apparatus and wiring on such premises, or by the installation or removal thereof, unless such defacement or damage is the result of the sole negligence of the Company. PROVISION OF LOCAL EXCHANGE SERVICE Local Exchange Service will be terminated at the customer’s premises, or where the customerprovided equipment involves “common equipment” at an alternate premises in the same building, if requested by the customer and agreed to by the Company.

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ARKANSAS PUBLIC SERVICE COMMISSION Original Sheet No. Replacing

6

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part III. Local Schedule No.: Title: 2.7

All

2

OBLIGATION AND LIABILITY OF COMPANY

PSC File Mark Only

Liability of the Company 2.7.1

Except as stated in this Paragraph 2.7, the Company shall have no liability for damages of any kind arising out of or related to events, acts, rights or privileges contemplated in this price list.

2.7.2

The liability of the Company, if any, for damages resulting in whole or in part from or arising in connection with the furnishing of Service under this price list (including but not limited to mistakes, omissions, interruptions, delays, errors or other defects in transmission, or failures or defects in facilities furnished by the Company) or arising out of any failure to furnish Service, shall in no event exceed an amount of money equivalent to the proportionate charge to Customer for the period of service during which such mistakes, omissions, interruptions, delays or errors or defects in transmission occur and continue. However, any such mistakes, omissions, interruptions, delays, errors, or defects in transmission or service which are caused by or contributed to by the negligence or willful act or omission of Customer, or which arise from the use of Customerprovided facilities or equipment, shall not result in the imposition of any liability whatsoever upon the Company.

2.7.3

The Company is not liable for any act, omission or negligence of any Local Exchange Carrier or other provider whose facilities are used concurrently in furnishing any portion of the services received by Customer, or for the unavailability of or any delays in the furnishing of any services or facilities which are provided by any Local Exchange Carrier. Should the Company employ the service of any Other Common Carrier in furnishing the services provided to Customer, the Company's liability shall be limited according to the provisions of Paragraph 2.7.2 above.

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ARKANSAS PUBLIC SERVICE COMMISSION Original Replacing

Sheet No.

7

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part III. Local Schedule No.: Title: 2.

All

2

OBLIGATION AND LIABILITY OF COMPANY

PSC File Mark Only

OBLIGATION AND LIABILITY OF COMPANY (continued) 2.7.

Liability of the Company (Cont’d) 2.7.4

The Company shall not be liable for any failure of performance hereunder due to causes beyond its control, including but not limited to fire, flood, or other catastrophes; Acts of God; atmospheric conditions or other phenomena of nature, such as radiation; any law, regulation, directive, order or request of the United States Government, or any other government including state and local governments having any jurisdiction over the Company or the services provided hereunder; national emergencies; civil disorder, insurrections, riots, wars, strikes, lockouts, work stoppages, or other labor problems or regulations established or actions taken by any court or government agency having jurisdiction over the Company.

2.7.5

The Company shall not be liable for any act or omission of any other entity furnishing to the Customer facilities or equipment used with the service furnished hereunder; nor shall the Company be liable for any damages or losses due in whole or in part to the fault or negligence of the Customer or due in whole or in part to the failure of Customer-provided equipment or facilities.

2.7.6

The Company shall be indemnified and held harmless by the Customer and Authorized User from and against all loss, liability, damage, and expense, including reasonable attorney's fees, due to claims for libel, slander, or infringement of copyright or trademark in connection with any material transmitted by any person using the Company's Services and any other claim resulting from any act or omission of the Customer or Authorized User relating to the use of the Company's facilities.

2.7.7

Under no circumstances whatever shall the Company or its officers, directors, agents, or employees be liable for indirect, incidental, special or consequential damages.

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ARKANSAS PUBLIC SERVICE COMMISSION Original Sheet No. Replacing

8

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part III. Local Schedule No.: Title:

All

3

USE OF SERVICE AND FACILITIES

3.

USE OF SERVICE AND FACILITIES

3.1.

REFUSAL OF SERVICE

3.1.1. 3.2. 3.2.1.

PSC File Mark Only

The Company reserves the right to refuse service to any person requesting service. CONNECTION OF CERTAIN FACILITIES OF CUSTOMERS General Regulations A.

Customers are not permitted to enter or make connections inside the Company protector. The network interface device, when installed, provides a compartment for customer connections.

B.

Certain customer-provided terminal equipment may be used and customer provided telecommunications systems may be connected with the facilities furnished by the Company for telecommunications services under certain circumstances as provided in this schedule of this price list.

C.

Where telecommunications service is available under this price list for use in connection with customer-provided terminal equipment, protective circuitry, customer premise wiring and jacks, or telecommunications systems, the operating characteristics of such equipment or system shall be such as not to interfere with any of the services offered by the Company.

D.

The Company shall not be responsible for the installation, operation or maintenance of any customer-provided terminal equipment, protective circuitry, customer premise wiring and jacks, or telecommunications systems.

E.

The Company will not be responsible to the customer, or otherwise, if changes in the company's telecommunications facilities, equipment, operations or procedures, render the customer-provided terminal equipment, customer premise wiring and jacks, or protective circuitry obsolete, or require modification or alteration of such equipment.

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ARKANSAS PUBLIC SERVICE COMMISSION Original Sheet No. Replacing

9

_____ Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part III. Local Schedule No.: Title:

All

3

USE OF SERVICE AND FACILITIES

PSC File Mark Only

F.

Where any customer-provided equipment, wiring, jacks, protective circuitry or system is used with telecommunications service in violation of any of the provisions in this price list or other governing price lists, the Company will take such immediate action as necessary for the protection of its services, and will promptly notify the customer of the violation, and shall confirm in writing to the Company within 10 days, following the receipt of written notice from the Company, that such use has ceased or that the violation has been corrected. Failure of the customer to discontinue such use or to correct the violation and to give the required written confirmation to the Company within the time stated above, shall result in suspension of the customer’s service until such time as the customer complies with the provisions of this price list.

G.

The customer must provide all the electrical power necessary for the operation of customerprovided telecommunications systems, equipment, and associated lines to the point of interconnection.

H.

Terminal equipment and protective circuitry as specified above may be directly connected to the Company’s exchange facilities in accordance with the terms and conditions of this price list.

I.

Terminal equipment or protective circuitry not registered with the F.C.C. or of a type specified above may only be connected to the network through the use of a Company provided network control signaling unit and/or connecting arrangement.

J.

The Company will not be liable for damages arising out of injuries to persons or property from voltages or currents transmitted over the facilities of the Company caused by customerprovided terminal equipment or protective circuitry. The Company will not be liable for damages arising out of injuries to persons or property from the electrical, mechanical, or other failure of any nature, including fires, explosions, or electrical hazards of customer-provided equipment regardless of cause.

K.

In the event customer-provided terminal equipment causes harm, the Company will, when practicable, notify the customer that suspension of service may be required. However, where prior notice is not practicable, the Company will (1) promptly notify the customer of such temporary suspension and (2) afford the customer the opportunity to correct the situation which gave rise to the temporary discontinuance.

L.

Residence Service will be provided only to a residence. Only Business Service will be provided to a location whose actual or obvious use is primarily of a business nature.

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ARKANSAS PUBLIC SERVICE COMMISSION Original Replacing

Sheet No.

10

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part III. Local Schedule No.: Title:

All

3

USE OF SERVICE AND FACILITIES

3.3. 3.3.1.

3.4.

PSC File Mark Only

CUSTOMER PREMISE EQUIPMENT Customer premise equipment is defined for this price list as all equipment located on the customer premise except over-voltage protection equipment and multiplexing equipment to deliver multiple channels to the customer.

USE OF SERVICE

3.4.1.

The customer is responsible for payment of all charges incurred, regardless of whether such charges are associated with his usage or that of any user. The Company will render billing to the customer of record, and that customer shall be responsible for all charges. The Company will not prorate nor divide billing between the customer and any other party.

3.4.2.

No subscriber may use any service listed in any part of this Tariff, including but not limited to such call management features as the various call forwarding features, for the purpose of allowing the subscriber or any other telephone user to avoid usage, message or toll charges, whether flat rated or usage based, that would otherwise be applicable.

3.5. 3.5.1.

ASSIGNMENT Customer shall not assign or transfer the use of the Company's Services except with the prior written consent of the Company in each and every instance. Consent to such assignment or transfer will not be unreasonably withheld.

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ARKANSAS PUBLIC SERVICE COMMISSION First Revised Replacing

Sheet No.

Original

Sheet No.

11 11

Effective Date: September 25, 2009 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part III. Local Schedule No.:

All

4

Title: ESTABLISHMENT AND FURNISHING OF SERVICE 4.1.

PSC File Mark Only

APPLICATION FOR SERVICE

4.1.1.

Applications for service become contracts when accepted by the Company, or upon the establishment of service. The terms and conditions specified in such contracts are subject to these price lists, for the particular exchange from which service is to be furnished. Any change in the provisions of this price list shall act as a modification of the contract to that extent, upon filing without further notice.

4.1.2

Under certain circumstances, funds provided under the American Recovery and Reinvestment Act of 2009 ("ARRA") may be subject to certain restrictions, requirements and reporting obligations. The Company may be subject to some of these restrictions, requirements and reporting obligations when services and service components are purchased with ARRA funds. In order to comply with the restrictions, requirements and reporting obligations associated with the use of ARRA funds (if any), the Company must be apprised of them before provisioning the services or service components. Accordingly, the services and service components provided under this tariff shall not be used to support the performance of any portion of a project or program which has been funded in whole or in part with grants, loans or payments made pursuant to the ARRA, without the prior written agreement of the Company and Customer regarding any specifically applicable terms, conditions and requirements. Customer shall provide the Company with prior written notice before placing any order that may be funded in whole or in part with ARRA funds. If Customer fails to provide such prior written notice of ARRA funding; or if the parties cannot agree on the terms and conditions (if any) applicable to an ARRA funded order; or if any terms, conditions or requirements (other than those to which the Company specifically agrees in such separate writing) are found to be applicable, then the Company may, in its sole discretion, reject such order or immediately terminate the provision of any affected service or service component without further liability or obligation.

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4.2.

TELEPHONE NUMBERS 4.2.2 4.2.4.

4.2.5.

4.3.

A non-recurring charge may apply on all telephone number changes made at the customer’s request. If available, telephone numbers may be reserved for future use as requested by the customer. The Company reserves the right to change or use the reserved telephone number or Central Office designation, or both, whenever it is deemed advisable in the conduct of its business to do so. The Company may charge the customer to reserve numbers. Should it become necessary to change telephone numbers, reserved telephone numbers and/or Central Office designation, the customer will be given notice of the change or cancellation.

PAYMENT FOR SERVICE The customer is required to pay all charges for exchange services and facilities, and for toll messages in accordance with provisions contained elsewhere in these schedules. The customer is held responsible for all charges for telephone service rendered at his telephone, both exchange and toll, including collect and third number toll messages. 4.3.1.

Bills A.Regular monthly bills are due within 22 days after the mailing date of the bill. Customers are normally provided one copy of the regular monthly bill. Additional copies may be provided at a charge of $2.50 per copy.

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4.3.2.

Rendering of Bills A. Flat Rate Service - Bills for Flat Rate Exchange Service will be rendered monthly in advance.

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ARKANSAS PUBLIC SERVICE COMMISSION

Replacing

Second Revised

Sheet No.

12

First Revised

Sheet No.

12

Effective Date: September 14, 2012

Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Part III. Local Schedule No.:

Class of Service:

All

4

Title: ESTABLISHMENT AND FURNISHING OF SERVICE 4.

PSC File Mark Only

ESTABLISHMENT AND FURNISHING OF SERVICE 4.3.

PAYMENT FOR SERVICE (continued) 4.3.3.

4.4.

A.

The bill becomes delinquent after the twenty-second (22) day following the mailing date. The customer may pay a delinquent account at any time prior to the actual suspension of service provided that payment at a utility's office within four (4) hours of the time of the actual suspension of service shall not affect the right to discontinue service for nonpayment of the account.

B.

A late payment charge not to exceed 10% of the first $30 of the customer’s bill and 2% of the remainder of the bill, will be applied to any unpaid balance not received by the due date of the bill. Local, state and federal government accounts shall be exempt from this charge.

C.

The Company will charge $20.00 for any returned payment.

D.

The Company will charge $35.00 to reconnect each line that has been disconnected for non-payment of suspension of service.

E.

Retail Payment Processing Charge. A $1.00 charge will be applied to all payments submitted for immediate processing at selected retail locations. Payments mailed to the appropriate remittance processing destination or placed in payment "Drop Boxes" for delayed processing are not subject to this charge.

DISCONTINUATION OF SERVICE 4.4.1.

4.5.

Collections

A customer shall be responsible for all service rendered up to and including any prospective date specified by the customer for the discontinuance of service.

VACATION RATE SERVICE 4.5.1.

GENERAL REGULATIONS A.

Upon request, a residential customer, with one-party service, may temporarily suspend his service for a period of one month or more, not to exceed twelve (12) months. No outward or inward service is provided during the period of suspension. Calling card or third number long distance charges may not be charged to a number that is on temporary suspension. More than one period of suspension may be permitted during any calendar year, provided at least one month’s full service charges are paid between each period of suspension.

B.

Suspension of service may begin on any day of the month, provided reasonable notice is given in advance. Notice to restore service must also be given in advance. Service charges will not be applied for the suspension or restoration of service.

C.

The reduction in rate for the period of suspension is equal to fifty percent of the total exchange service charges.

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(C)

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ARKANSAS PUBLIC SERVICE COMMISSION Original Sheet No. Replacing

13

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part III. Local Schedule No.: Title:

All

4

ESTABLISHMENT AND FURNISHING OF SERVICE

4.6

PSC File Mark Only

MAINTENANCE AND REPAIRS 4.6.1.

Maintenance of Company Owned Facilities A.

4.6.2.

Maintenance of Customer Owned Equipment A.

4.7. 4.7.1.

All ordinary expense of maintenance and repair of Company owned facilities, unless otherwise specified in the Company’s price list, is borne by the Company. The customer agrees to take good care of the facilities and all accessories connected therewith. In case of loss of, damage to, or destruction of any of the Company’s facilities, or accessories, not due to ordinary wear and tear, the customer is responsible for the cost of restoring the facilities to original condition.

When the Company makes a repair visit and determines that the trouble is caused by facilities for which the customer is responsible, the Company will inform the customer that the trouble is in facilities for which the customer is responsible. The Company will not provide repairs to facilities for which the customer is responsible under this price list.

TERMINATION OF SERVICE Service may be terminated prior to the expiration of a contract period upon notice being given to the Company, and upon payment of the termination charges given below, in addition to all charges due for service which has been furnished. A.

In the case of service for which the contract period is one month or less, charges for one full month shall apply.

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ARKANSAS PUBLIC SERVICE COMMISSION First Revised

Sheet No. 14

Original

Sheet No. 14

Replacing

Effective Date: December 20, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part III. Local Schedule No.: Title:

4.8.

4

ESTABLISHMENT AND FURNISHING OF SERVICE

PSC File Mark Only

DEPOSIT NOT TO AFFECT REGULAR COLLECTION PRACTICES 4.8.1.

4.9.

All

The fact that a deposit has been made shall in no way relieve the applicant or customer from complying with the price list as to advance payments and the prompt payment of bills by the due date nor constitute a waiver or modification of the regular practices or the Company providing for the suspension of service for non-payment of any sums due the Company for services rendered. The Company may suspend service to any customer failing to pay current bills without regard to the fact that such customer has made a deposit with the Company to secure payment of such bills or has furnished the Company with a guarantee in writing of such bills.

TELECOMMUNICATIONS EQUIPMENT FUND 4.9.1

Description On March 1, 1995, the Arkansas Legislature passed and signed Act 501. This Act requires all Arkansas Local Exchange Carriers (LECs) to collect a surcharge per month per access line from all customers. The access line surcharge is a source of funding to provide telecommunication devices for persons who are deaf, blind, or speech impaired. The access line surcharge levied under this Act shall be collected by the LECs from its customers and deposited as special revenues in the State Treasury to the credit of the Telecommunications Equipment Fund.

4.9.2

Rates The surcharge to provide Telecommunication Devices for persons who are deaf, blind or speech impaired is the amount per access line per month as established by the Arkansas Public Service Commission.

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ARKANSAS PUBLIC SERVICE COMMISSION Original

Sheet No.

Replacing

1

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part III. Local Schedule No.:

All

5

Title: TELEPHONE DIRECTORIES 5.

TELEPHONE DIRECTORIES

5.1.

DISTRIBUTION

PSC File Mark Only

5.1.1.

Each customer may be entitled to the use of one directory without charge for each access line and extension being furnished him. Other directories will be furnished at the discretion of the Company. Directories of other telephone companies may be furnished, when available, to the Company's Customers at a cost based on the charges so specified by the company supplying the directory.

5.1.2.

Directories are the property of the Telephone Company and are loaned to subscribers only as an aid to the use of the telephone service. The Telephone Company shall have the right to make a charge for directories issued in replacement of directories destroyed, defaced, or mutilated while in possession of the subscriber.

5.2.

DIRECTORY LISTINGS 5.2.1.

The Company shall arrange for the listing of the customer's main billing telephone number in the directory (ies) published by the dominant local exchange carrier in the area at no additional charge.

5.2.2.

Directory Listing Rates A. B. C.

5.3

Non-Published Directory Listing Non-Listed Directory Number Additional Listing

Monthly Rates $4.95 2.95 6.00

DIRECTORY AND ADVERTISING ERRORS AND OMISSIONS 5.3.1.

The Company may at its discretion, include its Customer's listings in the directory of other local telephone companies;

5.3.2.

The Company, except as provided herein, shall not be liable for damage claimed on account of errors in a directory nor will the Company be a party to controversies arising between Customers or others as a result of listings published in any directories;

5.3.3.

In the cases of extra listings in the alphabetical section (white pages) of any directory for which a charge is made, the Company's liability shall be limited to the cancellation of the charges and refunding of any charges already paid at the request of the Customers, in question;

5.3.4.

The Company assumes no liability whatsoever for damages arising from errors or omissions in the making up or printing of directory advertising sections (yellow pages).

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ARKANSAS PUBLIC SERVICE COMMISSION First Revised Replacing

Original

Sheet No.

1

Sheet No.

1

Effective Date: March 5, 2007 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part III. Local Schedule No.: Title: 6.

All

6

LOCAL EXCHANGE SERVICE

PSC File Mark Only

LOCAL EXCHANGE SERVICE 6.1.

LOCAL EXCHANGE RATE SCHEDULE 6.1.1.

6.2

Application A.

The monthly rates are for a period of one month, payable monthly in advance, and entitle the customer to exchange telephone service within the exchange area and Extended Area Service (EAS) as specified in Part 3, Schedule No. 1 Exchange Information

B.

Rates for local exchange service include the provision of initial diagnostics required to determine whether a service problem is caused by facilities for which the Company is responsible or facilities for which the customer is responsible. Local exchange service however does not include the provision of actual repairs to facilities for which the customer is responsible, nor does it provide specific diagnostics regarding the facilities for which the customer is responsible.

C.

The Local Exchange Rates listed in Part III, Rate Schedule 6.2 of this price list are the monthly rates, unless expressly stated otherwise. Discounts for volumes and longer periods of contract are available upon request.

LOCAL EXCHANGE RATES BUSINESS ACCESS LINES Monthly Rates Standard Business Line $46.00 Small Business - One Access Line (Choice of any 5 features) $44.95 Small Business - Two Access Lines (Choice of any 5 features) $86.90 Small Business - Three Access Lines (Choice of any 5 features)$128.85 Small Business - Four Access Lines (Choice of any 5 features) $170.80 Enhanced Business Line 43.95 Key System Line 54.85 PBX Trunk 54.85 DID Trunk 80.30 DID #s - Per 20 Block 8.00 ISDN BRI 85.60 PRI - Access 1,387.50 PRI - Per Channel 18.05 PRI - Back-Up D Channel 37.00 PRI - Access - In-bound Only 647.50 PRI - Per Channel - In-bound Only 11.10 PRI – Each Individual DID number assigned 1.00 Centrex 1000 25.00

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(NR)(AT)

ARKANSAS PUBLIC SERVICE COMMISSION Original

Sheet No.

Replacing

2

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part III. Local Schedule No.: Title: 6.

All

6

LOCAL EXCHANGE SERVICE

PSC File Mark Only

LOCAL EXCHANGE SERVICE 6.2

LOCAL EXCHANGE RATES-BUSINESS (continued) ACCESS LINES (continued) Centrex 2000 Centrex 3000 (Note: must add ADC per agent fee) Centrex 4000 (Note: must add ADC per agent fee) Centrex ACD Capability - per Agent Fee Centrex ACD Management Feature - per Agent Fee Digital Channel Service - Access Digital Channel Service - Per Channel Digital Channel Service with DID Two-Way Digital Access Two-Way Digital Channels CALLING FEATURES

Monthly Rates 27.75 29.60 32.40 37.50 27.00 185.00 13.90 18.50 423.65 14.80 Monthly Rates

Caller ID - Deluxe (Name and Number) Call Waiting Call Forward Remote Access to Call Forwarding Three-Way Calling Repeat Dialing Call Return Priority Call Preferred Call Forwarding Call Selector Speed Call 30 Night Service Caller ID on Call Waiting Call Trace Voice Mail Basic Voice Mail Deluxe Selective Call Rejection Distinctive Ring (2#) Distinctive Ring (3#) Call Forward Busy Call Forward No Answer Caller ID on Call Waiting (includes CID and CW) Hunting Call Transfer Anonymous Call Rejection Remote Call Forwarding Toll Block

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$10.00 $5.25 $5.50 $4.00 $3.50 $5.00 $5.00 $3.25 $5.00 $3.50 $3.50 $4.10 Free with subscription to Caller ID/ Caller ID Deluxe & Call Waiting $4.00 $9.95 $13.00 $3.50 $5.50 $8.50 $3.00 $3.00 $17.00 $2.50 $8.00 $1.75 $16.00 $10.00

ARKANSAS PUBLIC SERVICE COMMISSION Sheet No.

Original

3

Sheet No.

Replacing Effective Date: July 17, 2006

Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part III. Local Schedule No.: Title: 6.

All

6

LOCAL EXCHANGE SERVICE

PSC File Mark Only

LOCAL EXCHANGE SERVICE (continued) 6.3

LOCAL EXCHANGE RATES-RESIDENCE Monthly Rate

ACCESS LINES Digital ISDN Line Windstream Home Phone Service (includes one access line and all features) Windstream Home Phone Service with 2nd Line (includes two access lines and all features) Windstream Home Phone Service with internet and 2nd Line (includes two access lines and all features)

$83.00 * $39.95 * $64.95 * $74.95 *

LOCAL EXCHANGE RATES-RESIDENCE ACCESS LINES

Monthly Rate

Windstream Home Phone Service (includes one access line and all features) Windstream Home Phone Service with 2nd Line (includes two access lines and all features) Windstream Home Phone Service with internet and 2nd Line (includes two access lines and all features)

$49.95 ** $84.95 ** $94.95 **

The following 13 features are included in the bundled rate plans: Caller ID – Deluxe (Name & Number) Call Waiting Call Forwarding Three-Way Calling Repeat Dialing Call Return Call Selector

Preferred Call Forwarding Selective Call Rejection Speed Call 30 Selective Call Acceptance Remote Access to Call Forward Caller ID on Call Waiting

Call Forwarding Busy Call Forwarding No Answer Distinctive Ring (2 #) Distinctive Ring (3 #) Anonymous Call Rejection Call Trace *

Monthly Rate $ .75 $ .75 $3.00 $5.50 $1.50 $3.00

These rates and service offerings are only available to customers at the locations for which the customer initiated service prior to November 5, 2000 and did not, on or subsequent to November 5, 2000, enhance or relocate their service.

** These rates and service offerings are applicable to existing customers who initiate service enhancements or requests to relocate service within Windstream's service area on or subsequent to November 5, 2000.

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ARKANSAS PUBLIC SERVICE COMMISSION Sheet No.

4

Second Revised Sheet No.

4

Third Revised Replacing

Effective Date: January 1, 2011 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part III. Local Schedule No.:

All

6

Title: LOCAL EXCHANGE SERVICE

6.

PSC File Mark Only

LOCAL EXCHANGE SERVICE 6.4

LOCAL OPERATOR SERVICES LOCAL OPERATOR SERVICES Directory Assistance (per call, maximum of two numbers per call) Directory Assistance Call Completion Operator Verify (each call) Operator Interrupt (each call) National & Reverse DA (per call, maximum of two numbers per call)

Per Use Rates $0.75 .50 1.40 2.15 $0.75

6.5 SERVICE CHARGES – BUSINESS Service Order Charge Secondary Service Order Charge Central Office Premise Visit Drop Relocation Charge Re-instatement of a DID number to a DID number block, per number - First number - Each additional number

$200.00 $20.00 Monthly Rate $6.00

CLEC Network User Fee 6.6

Non-Recurring Rate $19.50 $16.00 $5.50 $14.50 $16.00

SERVICE CHARGES - RESIDENTIAL Service Order Charge Secondary Service Order Charge Central Office Charge Premise Visit Charge Drop Relocation Charge Residential Move Charge

CLEC Network User Fee Primary Line CLEC Network User Fee 2nd Access Line Non Published Directory Listing Non Listed Directory Number Additional Listing Foreign Listing

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Non-Recurring Rate $19.50 $5.00 $5.50 $14.50 $16.00 $39.95 Monthly Rate $3.50 $6.00 $4.95 $2.95 $2.49 $2.49

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ARKANSAS PUBLIC SERVICE COMMISSION Original Replacing

Sheet No.

5

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part III. Local Schedule No.:

Title: 6.

All

6

LOCAL EXCHANGE SERVICE

PSC File Mark Only

LOCAL EXCHANGE SERVICE (continued) 6.7

EXPANDED LOCAL CALLING – BUSINESS Cabot (unlimited calling to Jacksonville and Little Rock) Jacksonville (unlimited calling to Cabot)

Monthly Rate $14.95* $14.95*

*This monthly rate is only available to customers who initiated service or placed orders for service prior to May 8, 2000. Cabot (unlimited calling to Jacksonville and Little Rock) Jacksonville (unlimited calling to Cabot)

$16.95 $16.95

Conway (unlimited calling to Little Rock) Little Rock (unlimited calling to Conway)

$16.95 $16.95

Fort Smith

(unlimited calling to Fayetteville, Springdale, Bentonville and Rogers)

Fayetteville and Springdale

Bentonville and Rogers 6.8

(unlimited calling to Fort Smith, Bentonville and Rogers)

(unlimited calling to Fort Smith, Fayetteville and Springdale)

$16.95

$16.95

$16.95

EXPANDED LOCAL CALLING – RESIDENCE Cabot (unlimited calling to Jacksonville and Little Rock) Jacksonville (unlimited calling to Cabot)

Monthly Rate $9.95* $9.95*

*This monthly rate is only available to customers who initiated service or placed orders for service prior to May 8, 2000. Cabot (unlimited calling to Jacksonville and Little Rock) Jacksonville (unlimited calling to Cabot)

$14.95 $14.95

Conway (unlimited calling to Little Rock) Little Rock (unlimited calling to Conway)

$14.95 $14.95

Fort Smith

(unlimited calling to Fayetteville, Springdale, Bentonville and Rogers)

Fayetteville and Springdale

Bentonville and Rogers

(unlimited calling to Fort Smith, Bentonville and Rogers)

(unlimited calling to Fort Smith, Fayetteville and Springdale)

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$14.95

$14.95

$14.95

ARKANSAS PUBLIC SERVICE COMMISSION Original

Sheet No.

Replacing

5.1

Sheet No.

Effective Date: September 19, 2011 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part III. Local Schedule No.: Title: 7.

All

6

LOCAL EXCHANGE SERVICE

PSC File Mark Only

LOCAL EXCHANGE SERVICE (continued) 6.9

MISCELLANEOUS SERVICES

(AT)

6.9.1

(NR)

PAPER BILL CHARGE When a business customer chooses to continue to receive a monthly paper bill from Windstream for any services listed in this price list, that business customer is subject to a monthly Paper Bill Charge. In lieu of this charge, the business customer may elect to receive his monthly bill via Windstream’s electronic billing system. There is no recurring charge for choosing to receive electronic monthly bills or for changing from paper to electronic bills. A business customer may request an exemption from the Paper Bill Charge for good cause shown, to be granted in Windstream’s reasonable discretion. Monthly Charge

Paper Bill Charge - per bill

$2.99

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(NR)

ARKANSAS PUBLIC SERVICE COMMISSION Original Sheet No. Replacing

1

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part III. Local Schedule No.: Title: SPECIAL 7.

All

7

ARRANGEMENTS

PSC File Mark Only

SPECIAL ARRANGEMENTS 7.1

Arrangements may be developed by the Company and, at the Company’s discretion, offered on a case-by-case basis taking into account special customer considerations including, but not limited to, volume or term commitments, bundled services, in response to a competitive offering, or for a service not generally offered under this tariff. ICB rates and terms will be offered to the Customer in writing and a contract entered into between the Company and the Customer.

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1

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title: 1.

All

PSC File Mark Only

INTEREXCHANGE SERVICE 1.1.

Application of Price List This price list contains the regulations and rates applicable to the provision of Intrastate Long Distance Message Telecommunications Service ("LDMTS") as defined herein, by the Company, from its Points of Presence to other points in the State of Arkansas. Service is furnished subject to the availability of facilities and subject to transmission, atmospheric, and like conditions.

1.2

General Regulations 1.2.1

Service Description Intrastate Long Distance Message Telecommunications Service ("LDMTS") is offered to residential and business Customers of the Company to provide direct dialed and operator assisted calls placed between points in the State of Arkansas. The Company provides switched long distance network services for voice grade and low speed dial-up data transmission services. The Company does not undertake to transmit messages but furnishes the use of its services to its Customers for communications. All services are provided subject to the terms and conditions set out in this price list.

1.2.2

Interconnection with Other Common Carriers The Company reserves the right to interconnect its services with those of any Other Common Carrier, Local Exchange Carrier, or alternate access provider of its election, and to utilize such services concurrently with its own services for the provision of services offered herein.

1.3

Availability of Services 1.3.1

Services are furnished subject to the availability of the Service components required. The Company will: (1) determine which of those components shall be used and (2) make modifications to those components at its option.

1.3.2

Services are available twenty-four hours per day, seven days per week.

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Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title: 1.

All

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.4

1.5

Use of Services 1.4.1

The Company's Services may be used for any lawful purpose consistent with the transmission and switching parameters of the telecommunications facilities utilized in the provision of the Services. All such usage shall be subject to the provisions of this price list and the applicable rules, regulations and policies of the P.S.C. Customers and Authorized Users are prohibited from using, and by their acceptance or use of Service agree not to use, the Services furnished by the Company for any unlawful purpose or for any purpose prohibited under the provisions of any regulatory order.

1.4.2

The use of the Company's Services to make calls which might reasonably be expected to frighten, abuse, torment or harass another, or in such a way as to unreasonably interfere with use by others, is prohibited.

1.4.3

The use of the Company's Services without payment for Service, and all attempts to avoid payment for Service by, for example, fraudulent means or devices, schemes, false or invalid numbers or false calling or credit cards, are prohibited.

Undertaking of the Company 1.5.1

The Company undertakes to provide Intrastate Long Distance Message Telecommunications Service in accordance with the terms and conditions set forth in this price list.

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3

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title: 1.

All

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.5

Undertaking of the Company (Cont’d) 1.5.2

1.6

With respect to Operator-Assisted Calls, the Company shall: (a)

Identify itself, audibly and distinctly, to the Authorized User at the beginning of each telephone call and a second time before the Authorized User incurs any charge for the call;

(b)

Permit the Authorized User to terminate the telephone call at no charge before the call is connected;

(c)

Disclose immediately to the Authorized User, upon request and at no charge to the Authorized User, a quote of its rates or charges for the call; the methods by which such rates or charges shall be collected; and the methods by which complaints concerning such rates charges or collection practices will be resolved.

Liability of the Company 1.6.1

Except as stated in this Paragraph 1.6, the Company shall have no liability for damages of any kind arising out of or related to events, acts, rights or privileges contemplated in this price list.

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4

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title: 1.

All

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.6

Liability of the Company (Cont’d) 1.6.2

The liability of the Company, if any, for damages resulting in whole or in part from or arising in connection with the furnishing of Service under this price list (including but not limited to mistakes, omissions, interruptions, delays, errors or other defects in transmission, or failures or defects in facilities furnished by the Company) or arising out of any failure to furnish Service, shall in no event exceed an amount of money equivalent to the proportionate charge to Customer for the period of service during which such mistakes, omissions, interruptions, delays or errors or defects in transmission occur and continue. However, any such mistakes, omissions, interruptions, delays, errors, or defects in transmission or service which are caused by or contributed to by the negligence or willful act or omission of Customer, or which arise from the use of Customerprovided facilities or equipment, shall not result in the imposition of any liability whatsoever upon the Company.

1.6.3

The Company is not liable for any act, omission or negligence of any Local Exchange Carrier or other provider whose facilities are used concurrently in furnishing any portion of the services received by Customer, or for the unavailability of or any delays in the furnishing of any services or facilities which are provided by any Local Exchange Carrier. Should the Company employ the service of any Other Common Carrier in furnishing the services provided to Customer, the Company's liability shall be limited according to the provisions of Paragraph 1.6.2 above.

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5

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title: 1.

All

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.6

Liability of the Company (Cont’d) 1.6.4

The Company shall not be liable for any failure of performance hereunder due to causes beyond its control, including but not limited to fire, flood, or other catastrophes; Acts of God; atmospheric conditions or other phenomena of nature, such as radiation; any law, regulation, directive, order or request of the United States Government, or any other government including state and local governments having any jurisdiction over the Company or the services provided hereunder; national emergencies; civil disorder, insurrections, riots, wars, strikes, lockouts, work stoppages, or other labor problems or regulations established or actions taken by any court or government agency having jurisdiction over the Company.

1.6.5

The Company shall not be liable for any act or omission of any other entity furnishing to the Customer facilities or equipment used with the service furnished hereunder; nor shall the Company be liable for any damages or losses due in whole or in part to the fault or negligence of the Customer or due in whole or in part to the failure of Customer-provided equipment or facilities.

1.6.6

The Company shall be indemnified and held harmless by the Customer and Authorized User from and against all loss, liability, damage, and expense, including reasonable attorney's fees, due to claims for libel, slander, or infringement of copyright or trademark in connection with any material transmitted by any person using the Company's Services and any other claim resulting from any act or omission of the Customer or Authorized User relating to the use of the Company's facilities.

1.6.7

Under no circumstances whatever shall the Company or its officers, directors, agents, or employees be liable for indirect, incidental, special or consequential damages.

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Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title: 1.

All

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.7

Assignment Customer shall not assign or transfer the use of the Company's Services except with the prior written consent of the Company in each and every instance. Consent to such assignment or transfer will not be unreasonably withheld.

1.8

Responsibilities of the Customer 1.8.1.

The Customer is responsible for placing any necessary orders; for complying with price list regulations; and for ensuring that Authorized Users comply with price list regulations. The Customer is also responsible for the payment of charges for calls originated at the Customer's premises which are not collect, third party, or credit card calls.

1.8.2.

The Customer is responsible for charges incurred for special construction and/or special facilities which the Customer requests and which are ordered by the Company on the Customer's behalf.

1.8.3.

If required for the provision of the Company's Services, the Customer must provide equipment space, supporting structure, conduit, and electrical power without charge to the Company.

1.8.4.

The Customer is responsible for arranging ingress to its premises or vehicles at times mutually agreeable to it and the Company when required for the Company's personnel to install, repair, maintain, program, inspect, or remove equipment associated with the provision of the Company's Services.

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7

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title: 1.

All

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.8

1.9

Responsibilities of the Customer (Cont’d) 1.8.5.

The Customer shall ensure that its terminal equipment and/or system is properly interfaced with the local exchange Company's facilities or Company’s Services, that the signals emitted from the Customer are of the proper mode, bandwidth, power, and signal level for the intended use of the Customer.

1.8.6.

If the Customer fails to maintain the equipment and/or the system properly, with resulting imminent harm to the Company personnel or the quality of Service to other Customers, the Company may, upon written notice, require the use of protective equipment at the Customer's expense. If this measure fails to produce satisfactory quality and safety, the Company may, upon written notification, terminate the Customer's Service.

1.8.7.

The Customer must pay the Company for replacement or repair of damage caused by negligence or willful act or omission of the Customer, its Authorized Users, or others, or by improper use of equipment provided by the Customer, its Authorized Users, or others.

1.8.8

The Customer must pay for the loss through theft of any of the Company's LDMTS services or equipment installed at Customer's premises.

Responsibilities of Authorized Users 1.9.1

The Authorized User is responsible for compliance with the applicable regulations set forth in this price list.

1.9.2

The Authorized User is responsible for identifying the station, party, or person with whom communications is desired and/or made at the called number.

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Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title: 1.

All

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INTEREXCHANGE SERVICE (continued) 1.9

Responsibilities of Authorized Users 1.9.3

1.10

The Authorized User is responsible for providing the Company with a valid method of billing for each call. The Company reserves the right to validate the credit worthiness of users through available credit card, called number, third party telephone number and room number verification procedures. Where a requested billing method cannot be validated, the user may be required to provide an acceptable alternate billing method or the Company may refuse to place the call.

Responsibilities of Aggregators In addition to their responsibilities in their capacities as Customers, Aggregators must also adhere to the following requirements: 1.10.1.

Aggregators must post on or near the telephone instrument, in plain view of Authorized Users: A.

the name, address, and toll-free telephone number of the provider of operator services; and

B.

a written disclosure that the rates for all operator assisted calls are available on request, and that Authorized Users have a right to obtain access to the common carrier of their choice and may contact their preferred common carriers for information on accessing that carrier's service using that telephone; and

C.

the name and address of the Consumer Service Division of the AR P.S.C. to which the Authorized User may direct complaints regarding Operator Services.

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9

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title: 1.

All

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.10

1.11

Responsibilities of Aggregators 1.10.2

Aggregators must ensure that each of their telephones presubscribed to a provider of operator services allows the Authorized User to use "800" and "950" or other similar applicable access code numbers to obtain access to the provider of operator services desired by the Authorized User.

1.10.3

Aggregators must ensure that no charge by the Aggregator to the Authorized User for using "800" and "950" " or other similar applicable access code numbers is greater than the amount the Aggregator charges for calls placed using the presubscribed provider of operator services.

1.10.4

The Company shall withhold payment (on a location-by-location basis) of any compensation, including commissions, to Aggregators if the Company reasonably believes that the Aggregator (i) is blocking access by means of "950" and "800" " or other similar applicable access numbers to common carriers in violation of The Telephone Consumer Protection Act of 1990; or (ii) is blocking access to equal access codes in violation of rules established by the Arkansas P.S.C.

Cancellation or Interruption of Services 1.11.1.

Without incurring liability, the Company may discontinue Services to a Customer or to a particular Customer location, or may withhold the provision of ordered or contracted Services under the following conditions: A.

For nonpayment of any sum due the Company for more than thirty days after issuance of the bill for the amount due;

B.

For violation of any of the provisions of this price list;

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10

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title: 1.

All

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.11

Cancellation or Interruption of Services (Cont’d) 1.11.1

(Cont’d) C.

For violation of any law, rule, regulation, or policy of any governing authority having jurisdiction over the Company's Services; or

D.

By reason of any order or decision of a court having competent jurisdiction, public service commission or federal regulatory body or other governing authority prohibiting the Company from furnishing its Services.

1.11.2

Without incurring liability, the Company may interrupt the provision of Services at any time in order to perform tests and inspections to assure compliance with price list regulations and the proper installation and operation of the Customer's and/or the Company's equipment and facilities, and may continue such interruption until any items of noncompliance or improper equipment operation so identified are rectified.

1.11.3.

Service may be discontinued by the Company, without notice to the Customer, by blocking traffic to certain points, or by blocking calls using certain Customer Authorization Codes, when the Company deems it necessary to take action to prevent unlawful use of its Service. The Company may restore service as soon as it can be provided without undue risk.

1.11.4

If, for any reason, Service is interrupted, the Customer will be charged only for the Service that was actually used.

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Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title: 1.

All

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.12

Calculation of Distance All measured usage charges are based on the airline distance between rate centers associated with the originating and terminating points of the call. The method of calculation is based on the AT&T standard form for calculating distance, which may be found in that respective FCC tariff.

1.13

Payment and Credit Regulations 1.13.1

Billing and Collection of Charges Charges are due when billed, and are billed and collected by the Company or its authorized agent, or the connecting company from whose service point the messages were sent paid or at whose service point the messages were received collect.

1.13..2

Payment for Service The Customer is responsible for payment of all charges for Services, including charges for Services originated or charges accepted at the Customers' Service point. A.

Charges for third party calls which are charged to a domestic telephone number will be included on the Billed Party's local exchange telephone company bill pursuant to billing and collection agreements established by the Company or its intermediary with the applicable telephone company.

B.

Charges for credit card calls will be included on the Billed Party's regular monthly statement from the card issuing company or will be included on the Billed Party’s local exchange telephone company bill.

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Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title: 1.

All

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.13.

Payment and Credit Regulations (Cont’d) 1.13.2.

Payment for Service (Cont’d) C.

For Room Charge Calls, when requested by the Authorized User, and authorized by the Aggregator, the charges will be provided to the Aggregator for inclusion on the hotel, motel, or hospital bill of the Authorized User. In such cases, the Company will provide a record of the call detail and charges to the hotel, motel, or hospital for such billing purposes. The Aggregator is solely responsible for the collection of Room Charges from its guests, and remains liable to the Company for all Room Charge Calls regardless of whether such charges are in fact collected from the Authorized User.

D.

Any applicable federal, state and local use, excise, sales or privilege taxes or similar liabilities chargeable to or against the Company as a result of the provision of the Company's services hereunder to Customer shall be charged to and payable by Customer in addition to the rates indicated in this price list.

E.

The Customer shall remit payment of all charges in the return envelope supplied with the bill or to any agency authorized by the Company to receive such payment.

F.

If the bill is not paid within thirty (30) calendar days following the mailing of the bill, the account will be considered delinquent.

G.

A delinquent account may subject the Customer's Service to temporary disconnection. The Company is responsible for notifying the Customer at least five days before Service is disconnected.

H.

Failure to receive a bill will not exempt a Customer from prompt payment of any sum or sums due the Company.

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Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title: 1.

All

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INTEREXCHANGE SERVICE (continued) 1.13.

Payment and Credit Regulations (Cont’d) 1.13.2.

Payment for Service (Cont’d) I.

1.13.3

In the event the Company must employ the services of attorneys for collection of charges due under this price list or under any contract for special services, Customer shall be liable for all costs of collection, including reasonable attorney's fees.

Deposits A.

The Company or its agent may require an applicant or a present Customer to post a deposit not to exceed the established amount of the total charges for Service and facilities for an average period of two months, such deposit to be held by the Company or its agent as guarantee of payment. In turn, the Company shall provide interest to Customer for the deposit holdings according to Arkansas P.S.C. requirements.

B.

The fact that a deposit has been made, or a guarantee provided, shall in no way relieve the Customer from complying with the Company's and/or its agent's regulations as to the prompt payment of bills, nor does it constitute a waiver or modification of the regular practices of the Company or its agent providing the temporary suspension of the Service contract for non-payment of bills.

C.

The amount of the deposit may be refunded at any time at the option of the Company, or it will be refunded at the termination of the Service after all outstanding charges have been paid in full by the Customer.

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Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title: 1.

All

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.13.

Payment and Credit Regulations (Cont’d) 1.13.4

Billing Entity Conditions When billing functions on behalf of the Company are performed by local exchange telephone companies, credit card companies or others, the payment conditions and regulations of such companies apply, including any applicable interest and/or late payment charges. In the case of any disputed charges which cannot be resolved by the billing company, the Billed Party may contact the Company directly. If there is still a disagreement about the disputed amount after investigation and review by the Company or other service provider, the Billed Party may file an appropriate complaint with the Arkansas P.S.C.

1.13.5

Denial of Access to Service by the Company The Company expressly retains the right to immediately deny access to its Services without incurring any liability for any of the following reasons: A.

Nonpayment of any sum due for service provided hereunder, where Customer's charges remain unpaid more than ten (10) days following notice of nonpayment from the Company. Notice shall be deemed to be effective upon mailing of written notice, postage prepaid, to Customer's last known address;

B.

Customer's acts or omissions which constitute a violation of, or a failure to comply with, any regulation stated in this price list governing the furnishing of service, but which violation or failure to comply does not constitute a material breach or does not pose any actual or threatened interference to the Company's operations or its furnishing of services. The Company agrees to give Customer ten (10) days notice of such violation or failure to comply prior to service; or

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Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title: 1.

All

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.13.

Payment and Credit Regulations (Cont’d) 1.13.5

1.13.6

Denial of Access to Service by the Company (Cont’d) C.

The implementation of any order of a court of competent jurisdiction, or federal or state regulatory authority of competent jurisdiction, prohibiting the Company from furnishing such service; or

D.

Where Customer has failed or neglected to tender any additional or required security deposit within ten (10) days of demand by the Company.

Customer's Liability in the Event of Denial of Access to Service by the Company In the event Customer's service is disconnected by the Company for any of the reasons stated in Paragraph 1.11, Customer shall be liable for all unpaid charges due and owing to the Company associated with the service. Customer's deposit and accrued interest shall be applied to all cancellation charges applicable to the service offering received by Customer.

1.13.7

Reinstitution of Service If Customer seeks reinstitution of service following denial of service by the Company, Customer shall pay to the Company prior to the time service is reinstituted: (1) all accrued and unpaid charges, and (2) a deposit per Paragraph 1.13.3 in order to reinstitute service.

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INTEREXCHANGE SERVICE

Title: 1.

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INTEREXCHANGE SERVICE (continued) 1.13.

Payment and Credit Regulations (Cont’d) 1.13.8

Right to Backbill for Improper Use of the Company's Services Any person or entity which uses, appropriates or secures the use of services from the Company, whether directly or indirectly, in any unlawful manner or through the providing of any misleading or false information to the Company and which use, appropriation, or securing of services is inconsistent with the stated uses, intents, and purposes of this price list or any restrictions, conditions, and limitations stated herein, shall be liable for an amount equal to the accrued and unpaid charges that would have been applicable to the use of the Company's services actually made by Customer.

1.14.

General Services and Rates 1.14.1

General Service Offerings Direct Dialed Intrastate Long Distance Message Telecommunications Service is available through a presubscribed “1+” basis. Direct Dialed LDMTS rates are listed in Paragraph 1.14.2. Operator Assisted LDMTS is available through Operator Station, Calling Card Station, Person-to-Person, and Aggregator calls. These rates are listed in Paragraph 1.14.3. A.

Determination of Duration (1)

For Direct Dialed, Operator Station, and Room Charge calls, chargeable time begins when the connection is established between the calling station and the desired telephone, attendant board, or private branch exchange console. For Person-to-Person calls, chargeable time begins when the designated party comes on the line, or when the caller agrees to speak with a substitute party.

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INTEREXCHANGE SERVICE

Title: 1.

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INTEREXCHANGE SERVICE (continued) 1.14.

General Services and Rates (Cont’d) 1.14.1

General Service Offerings (Cont’d) A.

B.

Determination of Duration (Cont’d) (2)

Chargeable time ends when the connection is terminated.

(3)

Chargeable time does not include the time lost because of faults or defects in the service.

Determination of Time of Day (1)

Day, Evening, and Night/Weekend periods are determined by the local time of the location of the rate center of the calling service point. Refer to Paragraph 1.14.4 for rate period chart for further clarification. (b)

(2)

For pricing plans that have Evening rates, the Evening rate applies to the holidays listed below unless a lower rate period is in effect. For pricing plans that have Off Peak Rates, the Off Peak rate applies to the holidays listed below. Holiday rates do not apply to flat rated plans unless otherwise specified.

The Evening rate applies to the holidays listed below unless a lower rate period is in effect. - New Year's Day - Independence Day - Labor Day - Thanksgiving Day - Christmas Day

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December 25

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Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title: 1.

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INTEREXCHANGE SERVICE (continued) 1.14.

General Services and Rates (Cont’d) 1.14.1

General Service Offerings (Cont’d) C.

Calculation of Billable Time for Service The charge for each call is equal to the Company's applicable rate for the Initial Period of the call, plus the Company's applicable rate for each Additional Period of the duration of the call.

D.

Initial Period The initial period for Direct-Dialed calls is one (1) minute, or fraction thereof. For Operator Station, Person-to-Person, Room Charge calls, and calling card calls, the initial period is one (1) minute, or fraction thereof.

E.

Additional Periods Each additional period for Direct-Dialed calls is one (1) minute, or fraction thereof. For Operator Station, Person-to-Person, Room Charge calls, and calling card calls, each additional period is one (1) minute, or fraction thereof.)

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19

19

Effective Date: September 29, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title: 1.

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INTEREXCHANGE SERVICE (continued) 1.14.

General Services and Rates (Cont’d) 1.14.2

Direct Dialed LDMTS Rates A.

MONTHLY USAGE RANGE $ .00-29.99 $ 30.00-99.99 $ 100.00-199.99 $ 200.00+

Current Direct Dialed LDMTS Rates- Option 1 Intrastate – InterLATA/IntraLATA DAY RATE EVENING RATE $ .23 $ .19 $ .19 $ .16 $ .19 $ .16 $ .17 $ .16

NIGHT/WEEKEND RATE $ .16 $ .14 $ .13 $ .13

Note 1: Monthly usage range is calculated by multiplying the initial day, evening, and night/weekend rates of: Day $ .23, Evening $ .19, and Night/Weekend $ .16 by the total monthly minutes in each rate category. As higher levels of monthly usage is accumulated, the per minute amounts are recalculated for the respective usage range. For example, if the customer reaches $30.00 worth of toll, the new respective rates are applied and recalculated for the customer. The Day rate of $.19, Evening of $ .16, and Night/Weekend rate of $ .14 are in effect. Note 2: Initial and Additional rates for Direct Dialed LDMTS are the same rates as indicated in the above chart with respect to time and usage categories. Note 3: LDMTS handled for intraLATA calls will be executed on a 10-XXX or 101-XXXX access code or 1+ basis dependent upon location. This option is only available to existing customers at existing locations.

THIS SPACE FOR PSC USE ONLY

(AT)

ARKANSAS PUBLIC SERVICE COMMISSION First Revised Sheet No. Replacing

Original

Sheet No.

20 20

Effective Date: September 29, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.: Title:

All

1

INTEREXCHANGE SERVICE 1.14.

PSC File Mark Only

General Services and Rates (Cont’d) 1.14.2

Direct Dialed LDMTS Rates (Cont’d) B.

Billing increments are full minute for both initial and additional minutes of use. 1.

Current Direct Dialed LDMTS Rates - Option 2 Residential The following flat rate is for residential users of outbound intrastate LDMTS. This rate is applicable at all times for calls made within the State of Arkansas where technically available. Rate per minute:

$ .15

Calling card calls will be billed at $.35 per minute with no surcharge. This option is limited to existing customers. 2.

Current Direct Dialed LDMTS Rates - Option 2 Business The following flat rate is for business users of outbound intrastate LDMTS. This rate is applicable at all times for calls made within the State of Arkansas where technically available. This rate is applicable for business customers that receive services from the Company on a monthly basis. Discounts for volumes and longer periods of contract are available upon request. Rate per minute:

$ .155

This option is only available to existing customers at existing locations. C.

Current Direct Dialed LDMTS Rates - Option 3 The following flat rates are for residential users of outbound intrastate LDMTS. This rate is applicable for the respective times for calls made within the State of Arkansas where technically available.

Rate per Minute

Peak $ .25

Offpeak $ .15

The times associated with peak hours for this plan consist of 7:00 am to 7:00 p.m. Monday through Friday. All other times are considered offpeak. Calling card calls will be billed at $.35 per minute with no surcharge. This option is limited to existing customers.

THIS SPACE FOR PSC USE ONLY

(AT)

ARKANSAS PUBLIC SERVICE COMMISSION Original Sheet No.

21 Sheet No

Replacing Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company

Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.: Title:

All

1

INTEREXCHANGE SERVICE

1.14.

PSC File Mark Only

General Services and Rates (Cont’d) 1.14.2

Direct Dialed LDMTS Rates (Cont’d) D.

Current Direct Dialed LDMTS Rates - Option 4 The following flat rate is for residential users of outbound intrastate LDMTS. This rate is applicable at all times for calls made within the State of Arkansas for enrolled customers with a specialized billing arrangement where technically available. $ .13 per minute This option is limited to existing customers.

E.

Flat Rate Plan - Option 5 The following flat rate is for residential users of outbound intrastate LDMTS. This rate is applicable for all times for calls made within the State of Arkansas where technically available. Rate per Minute:

$ .15

Calling card calls will be billed at $.35 per minute with no surcharge. This option is limited to existing customers. F.

Current Direct Dialed LDMTS Rates - Option 6 The following flat rates are for residential users of outbound intrastate LDMTS. The rate is applicable for the respective times for calls made within the State of Arkansas where technically available.

Rate per minute

Peak $ .25

Off-peak $ .15

The times associated with peak hours for this plan consist of 8:00 a.m. to 5:00 p.m. Monday through Friday. All other times are considered off-peak. Calling card calls will be billed at $.35 per minute with no surcharge. This option is limited to existing customers.

THIS SPACE FOR PSC USE ONLY

ARKANSAS PUBLIC SERVICE COMMISSION Sheet No.

Original Replacing

22

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.: Title:

All

1

INTEREXCHANGE SERVICE

1.14.

PSC File Mark Only

General Services and Rates (Cont’d) 1.14.2

Direct Dialed LDMTS Rates (Cont’d) G.

Current Direct Dialed LDMTS Rates - Option 7 The following flat rates are for residential users of outbound intrastate LDMTS. The rate is applicable for the respective times for calls made within the State of Arkansas where technically available. Peak Off-peak Rate per minute $ .25 $ .15 The times associated with peak hours for this plan consist of 8:00 a.m. to 6:00 p.m. Monday through Friday. All other times are considered off-peak. Calling card calls will be billed at $.35 per minute with no surcharge. This option is only available to existing customers at existing locations.)

H.

Current Direct Dialed LDMTS Rates - Option 8 Bundled Service Offering The following intrastate rates will apply to customers who purchase certain bundled service plans: Rate per minute:

$.12

Monthly fee:

$4.00

In certain instances, the monthly fee above will be waived. Calling card calls will be billed at $.35 per minute with no surcharge. This option is limited to existing customers.

THIS SPACE FOR PSC USE ONLY

ARKANSAS PUBLIC SERVICE COMMISSION

Replacing

First Revised

Sheet No.

23

Original

Sheet No.

23

Effective Date: September 29, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

All

1

INTEREXCHANGE SERVICE

Title:

1.14.

PSC File Mark Only

General Services and Rates (Cont’d) 1.14.2

Direct Dialed LDMTS Rates (Cont’d) I.

Current Direct Dialed LDMTS Rates - Option 9 The following monthly fee plus per minute rate is designed for both residential and business users of outbound intrastate LDMTS who purchase certain bundled service plans. The monthly fee allows 60 minutes of calls with each additional minute billed at the per minute rate. The monthly fee and rate are applicable for all times for calls made within the State of Arkansas where technically available. *Monthly Fee:

$6.00

Rate Per Minute:

$.12

Calling card calls will be billed at $.35 per minute with no surcharge. *The monthly fee will be included in the bundled price of the plan and will not appear separately on the customer's bill. This option is only available to existing customers at existing locations.

THIS SPACE FOR PSC USE ONLY

(AT)

ARKANSAS PUBLIC SERVICE COMMISSION First Revised Replacing

Original

Sheet No.

24

Sheet No.

24

Effective Date: September 29, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications

Class of Service:

Part IV. Interexchange Service Schedule No.: Title: 1.

All

1

INTEREXCHANGE SERVICE

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.14.

General Services and Rates (Cont’d) 1.14.2

Direct Dialed LDMTS Rates (Cont’d)

J.

Current Direct Dialed LDMTS Rates – Option 10 The following intrastate rate is designed for residential users who purchase certain bundled service plans. The plans could include such Windstream products as CLEC, wireless, Internet, long-distance and paging. This rate is applicable at all times for calls made within the State of Arkansas where technically available. Rate per Minute:

$.10

Calling card calls will be billed at $.35 per minute with no surcharge. This option is only available to existing customers at existing locations. K.

(AT)

Current Direct Dialed LDMTS Rates – Option 11 The following intrastate rate is designed for residential customers of outbound intrastate LDMTS. This rate is applicable for all times for calls made within the State of Arkansas where technically available. Rate per minute: $. 10 Calling card calls will be billed at $.35 per minute with no surcharge. This plan is only offered in conjunction with a corresponding interstate plan. A monthly fee as specified in the Windstream interstate price list applies.

L.

(CT) (CT)

Current Direct Dialed LDMTS Rates – Option 12 The following intrastate rate is designed for residential users who purchase certain bundled service plans. The plans could include such Windstream products as wireless, Internet, long-distance and paging. This rate is applicable at all times for calls made within the State of Arkansas where technically available. Rate Per Minute:

$.11

Calling card calls will be billed at $.35 per minute with no surcharge. This option is limited to existing customers. M.

Current Direct Dialed LDMTS Rates – Option 13 The following flat rates are for residential users of outbound intrastate LDMTS. The rate is applicable for the respective times for calls made within the State of Arkansas where technically available. Rate per minute

Peak $ .20

Off-peak $ .20

This option is only available to current 360° Long Distance, Inc. customers at their current locations. Calling card calls will be billed at $.35 per minute with no surcharge. This option is only available to existing customers at existing locations.

THIS SPACE FOR PSC USE ONLY

(AT)

ARKANSAS PUBLIC SERVICE COMMISSION First Revised Replacing Original

Sheet No.

25

Sheet No.

25

Effective Date: September 29, 2006 Windstream Communications, Inc. Name of Company Class of Service:

Kind of Service: Telecommunications Part IV. Interexchange Service Schedule No.:

Title: 1.

All

1

INTEREXCHANGE SERVICE

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.14.

General Services and Rates (Cont’d) 1.14.2

Direct Dialed LDMTS Rates (Cont’d) N.

Current Direct Dialed LDMTS Rates – Option 14 (Windstream 500 Plan) Windstream 500 is an add-on to the interstate offering. Windstream 500 is a residential direct-dialed LDMTS calling plan, which offers 500 minutes per month of direct-dialed interstate calling any time of day for a monthly recurring fee. A per minute rate will apply to the customer’s intrastate LDMTS calls. Intrastate minutes will not be applied to the 500 interstate minutes. The following rates are applicable for all times for calls made within the State of Arkansas where technically available. Rate Per Minute: Calling Card Calls, Rate Per Minute (No Surcharge)

$0.10 $0.35

This option is only available to existing customers at existing locations. O.

Current Direct Dialed LDMTS Rates – Option 15 (Simple Six) Simple Six offers direct-dialed intrastate and interstate LDMTS for a monthly fee to residential users who purchase certain bundled service plans. The plans could include such Windstream products as wireline, custom calling packages, and long distance. The following rates are applicable for all times for calls made within the State of Arkansas where technically available. Monthly Fee: Rate Per Minute: Calling Card Calls, Rate Per Minute (No Surcharge)

$2.00 $0.10 $0.35

This option is only available to existing customers at existing locations. P.

Current Direct Dialed LDMTS Rates – Option 16 (Default Plan A) The following intrastate rate is designed for residential customers of outbound intrastate LDMTS. This rate is applicable for all times for calls made within the State of Arkansas where technically available. Rate per minute: $. 10 Calling card calls will be billed at $.35 per minute with no surcharge. Customers will automatically be placed on this plan if they do not specifically request any other LDMTS rate plan. This option is only available to existing customers at existing locations.

THIS SPACE FOR PSC USE ONLY

(AT)

ARKANSAS PUBLIC SERVICE COMMISSION First Revised Replacing _Original_

Sheet No.

26

Sheet No.

_26

Effective Date: September 29, 2006 Windstream Communications, Inc. Name of Company Class of Service:

Kind of Service: Telecommunications Part IV. Interexchange Service Schedule No.:

Title: 1.

All

1

INTEREXCHANGE SERVICE

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.14.

General Services and Rates (Cont’d) 1.14.2

Direct Dialed LDMTS Rates (Cont’d) Q.

Current Direct Dialed LDMTS Rates – Option 17 (Default Plan B) The following intrastate rate is designed for residential customers of outbound intrastate LDMTS. This rate is applicable for all times for calls made within the State of Arkansas where technically available. Rate per minute: $. 18 Calling card calls will be billed at $.35 per minute with no surcharge. Customers will automatically be placed on this plan if they do not specifically request any other LDMTS rate plan. This plan is limited to existing customers.

R.

Current Direct Dialed LDMTS Rates – Option 18 The following intrastate rate is designed for residential customers of outbound intrastate LDMTS. This rate is applicable for all times for calls made within the State of Arkansas where technically available. Rate per minute: $. 12 Calling card calls will be billed at $.35 per minute with no surcharge. This plan is only offered in conjunction with a corresponding interstate plan which includes a per minute rate for interstate calls and a monthly fee. This plan is limited to existing customers.

S.

Current Direct Dialed LDMTS Rates – Option 19 (Windstream 7)

(AT)

The following intrastate rate is designed for residential customers of outbound intrastate LDMTS. This rate is applicable for all times for calls made within the State of Arkansas where technically available. Rate per minute: $. 07

(NR)

Calling card calls will be billed at $.35 per minute with no surcharge.

(NR)

This plan is only offered in conjunction with a corresponding interstate plan. A monthly fee as specified in the Windstream interstate price list applies.

THIS SPACE FOR PSC USE ONLY

(AT)

ARKANSAS PUBLIC SERVICE COMMISSION Second Revised

Sheet No.

26.1

First Revised

Sheet No.

26.1

Replacing Issued Date:

May 15, 2008

Effective Date: May 16, 2008 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title: 1.

All

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.14.

General Services and Rates (Cont’d) 1.14.2

Direct Dialed LDMTS Rates (Cont’d) T.

Current Direct Dialed LDMTS Rates – Option 20 (Windstream Flex 100) The following block-of–time plan provides residential customers with blocks of 100 minutes of combined intrastate and interstate direct dialed outbound calling for a flat monthly rate. Usage in excess of the 100 minute block will be billed as an additional block. Unused minutes in a block do not carry over to the following month. Toll-Free calling service, Operator Service and Calling Card calls are not included in the block. Calling Card service is available at an additional charge as specified below.

U.

Monthly Rate, each 100 minute block

$5.00

Calling Card Calls, Rate Per Minute (No Surcharge)

$0.35

Current Direct Dialed LDMTS Rates – Option 21 (Connect Unlimited) The following intrastate unlimited plan is designed only for residential customers who subscribe to certain other Windstream bundled services. Customers are also required to subscribe to an Windstream unlimited interstate plan, in order to be eligible for this plan. This plan is for direct dialed one-plus residential voice use only. This plan cannot be used for and does not include long distance Internet access, fax machines, softphones or data devices, transcript services, business (whether for-profit or not-for-profit), telemarketing, auto-dialed calling, multi-party conference calls (including 3-way calls), party lines, chat lines, adult entertainment lines, calls to 900 and 976 numbers, and calls to access voice mail or information services. Calls to numbers identified as contrary to or in violation of the above policy will be billed at $0.10 per minute, plus applicable taxes, surcharges and fees. If the Company determines that usage is not consistent with residential voice service, includes excessive usage or usage predominantly during business hours the Company may immediately restrict use or change the customer’s long distance plan to the Windstream 10 Plan. If a customer disconnects the minimum required components for the bundled service plans, the customer’s account will be converted to the Windstream 10 Plan. This plan does not include directory assistance, calling cards, collect calls, operator services, international calling or toll-free calling services, and additional charges may apply for these services. The per minute rate for Windstream calling card calls under this plan will be as stated below. Windstream reserves the right to cancel or discontinue this plan at any time. Monthly Fee, Unlimited Calling: Calling Card Calls, Rate Per Minute (No Surcharge) This plan is limited to a maximum of two residential lines.

THIS SPACE FOR PSC USE ONLY

$15.00 $0.35

(CT)

Taxes, fees and other charges apply.

THIS SPACE FOR PSC USE ONLY

(CT)

ARKANSAS PUBLIC SERVICE COMMISSION First Revised Replacing

Original

Sheet No.

26.2

Sheet No.

26.2

Effective Date: September 25, 2009 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

Title: 1.

All

1

INTEREXCHANGE SERVICE

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.14.

General Services and Rates (Cont’d) 1.14.3

Direct Dialed LDMTS Rates (Cont’d) V.

Current Calling Card LDMTS rates – see Paragraph 1.15.2

W.

Promotional Activities The Company may upon occasion offer, after 1 days notice to the Commission various promotional/savings opportunities to customers. These promotional offerings may apply to certain services and may be limited to certain dates times, and locations.

X.

Residential Offering – Option 22 - Windstream 6

(AT)

This plan is for direct dialed one plus residential voice use only. Eligible customers must also subscribe to a Windstream residential one-party access line. The following long distance plan provides long distance calling rated on a per minute basis, with no monthly recurring charge. This plan does not include directory assistance, calling cards, collect calls, operator services, international calling or toll-free calling services, and additional charges may apply for these services. The per minute rate for Windstream calling card calls under this plan are as stated below. Windstream reserves the right to cancel or discontinue this plan at any time. Monthly Fee: $0.00 Per Minute Rate $0.06 Calling Card Calls, Rate Per Minute (No Surcharge) $0.35 Taxes, fees and other charges apply.

THIS SPACE FOR PSC USE ONLY

(AT)

ARKANSAS PUBLIC SERVICE COMMISSION

Original

Sheet No.

26.3

Sheet No.

Replacing

Effective Date: April 19, 2010 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title: 1.

All

PSC File Mark Only

INTEREXCHANGE SERVICE (continued)

1.14.

General Services and Rates (Cont’d) 1.14.4

Direct Dialed LDMTS Rates (Cont’d)

(CT)

Y.

(AT)

Current Direct Dialed LDMTS Rates – Option 22 (Windstream Business 5) Windstream Business 5 is a long distance plan available to business customers who utilize switched services. The plan provides direct dialed interstate and intrastate outbound calling and calling card service at the per minute rate listed below where technically available. The customer must agree to a minimum one year commitment.

Per minute rate:

$0.05

(NR)

Calling Card per minute rate

$0.20

(NR)

Calls are billed in 6-second increments with an 18-second minimum. Z.

Current Direct Dialed LDMTS Rates – Option 23 (Windstream Business 7) Windstream Business 7 is a long distance plan available to business customers who utilize switched services. The plan provides direct dialed interstate and intrastate outbound calling and calling card service at the per minute rate listed below where technically available. The customer must agree to a minimum one year commitment.

Per minute rate:

$0.07

(NR)

Calling Card per minute rate

$0.20

(NR)

Calls are billed in 6-second increments with an 18-second minimum.

THIS SPACE FOR PSC USE ONLY

(AT)

ARKANSAS PUBLIC SERVICE COMMISSION

Replacing

First Revised

Sheet No.

26.4

Original

Sheet No.

26.4

Effective Date: April 28, 2011 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

Title: 1.

All

1

INTEREXCHANGE SERVICE

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.14.

General Services and Rates (Cont’d) 1.14.2

Direct Dialed LDMTS Rates (Cont’d) AA. Current Direct Dialed LDMTS Rates – Option 24 Business Block of Time Plan I *

(AT)

The following blocks of time plans are for direct dialed one plus voice use only. Eligible customers must also subscribe to a Windstream business access line. Customers will pay one flat Monthly Rate for the block of time chosen. The block of time will include both intrastate and interstate usage. If usage exceeds the block of time chosen, the Overage Per Minute Rate will apply. Block of Time plans shown below include multiple lines on the same plan, with only one plan per account. Customer must agree to a minimum one-year commitment. Block of Time Rate Plan

1,000 Minutes 2,000 Minutes 3,000 Minutes 4,000 Minutes 5,000 Minutes 6,000 Minutes 7,000 Minutes 8,000 Minutes 9,000 Minutes 10,000 Minutes 11,000 Minutes 12,000 Minutes 13,000 Minutes 14,000 Minutes 15,000 Minutes 16,000 Minutes 17,000 Minutes 18,000 Minutes 19,000 Minutes 20,000 Minutes 25,000 Minutes

MONTHLY RATES Term 1 Year 2 Year 4 Year 3 Year 5 Year $36.00 72.00 108.00 144.00 180.00 216.00 252.00 288.00 324.00 360.00 396.00 432.00 468.00 504.00 540.00 576.00 612.00 648.00 684.00 720.00 900.00

$32.00 64.00 96.00 128.00 160.00 192.00 224.00 256.00 288.00 320.00 352.00 384.00 416.00 448.00 480.00 512.00 544.00 576.00 308.00 640.00 800.00

$26.00 52.00 78.00 104.00 130.00 156.00 182.00 208.00 234.00 260.00 286.00 312.00 338.00 364.00 390.00 416.00 442.00 468.00 494.00 520.00 650.00

* This plan is grandfathered and only available to existing customers at existing locations.

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OVERAGE PER MINUTE Outbound

$0.04 0.04 0.04 0.04 0.04 0.04 0.04 0.04 0.04 0.04 0.04 0.04 0.04 0.04 0.04 0.04 0.04 0.04 0.04 0.04 0.04

Inbound

$0.04 0.04 0.04 0.04 0.04 0.04 0.04 0.04 0.04 0.04 0.04 0.04 0.04 0.04 0.04 0.04 0.04 0.04 0.04 0.04 0.04

(AT)

ARKANSAS PUBLIC SERVICE COMMISSION Original Replacing

Sheet No.

26.5

Sheet No.

Effective Date: May 17, 2010 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.: Title: 1.

All

1

INTEREXCHANGE SERVICE

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.14.

General Services and Rates (Cont’d) 1.14.2

(AT)

Direct Dialed LDMTS Rates (Cont’d)

AB. Business SOHO Unlimited Plan The following business intrastate unlimited plan is designed only for business customers who subscribe to the Windstream SOHO bundled services. Customers are also required to subscribe to a Windstream SOHO unlimited interstate plan, in order to be eligible for this plan. The following intrastate unlimited plan is designed only for small business customers. The plan is available on 3year term. This plan is for direct dialed one plus business voice use only and cannot be used for auto-dialing (including automatic outbound dialing systems or call distribution systems), broadcast fax, long distance Internet or intranet access, softphones or data devices, transcript services, telemarketing, multi-party conference calling (excluding 3-way calls), party lines, chat lines, adult entertainment lines, calls to 900, 700 and 976 numbers, ISDN services, public telephone services, call center and certain switching applications. Additional charges apply for directory assistance, calling cards, collect calls, operator services, international calling and/or toll-free calling services. The per minute rate for Windstream calling card calls under this plan will be as stated below. Taxes, fees and other charges, including the Universal Service Fund fee, apply. Usage may be monitored for compliance/abnormal usage and the customer may be required to demonstrate compliance with these restrictions where monitoring indicates non-compliance. If the company determines that usage is not consistent with typical business voice service, including excessive usage, the Company may immediately restrict use or change the customer’s long distance plan to an alternative plan. Windstream reserves the right to cancel or discontinue this plan at any time. Monthly Fee, Intrastate Unlimited Calling: Two Lines (required with SOHO Bundle)

$15.00

Calling Card Calls, Rate Per Minute (No Surcharge)

$0.20

AC. Business Windstream 6 Plan Business Windstream 6 is a long distance plan available to business customers who utilize switched services. The plan provides direct dialed interstate and intrastate outbound calling and calling card service at the per minute rate listed below where technically available. The customer must agree to a minimum one year commitment. Per minute rate: Calling Card per minute rate $0.20

$0.06

Calls are billed in 6-second increments with an 18-second minimum.

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(AT)

ARKANSAS PUBLIC SERVICE COMMISSION Original Replacing

Sheet No.

26.6

Sheet No.

Effective Date: April 28, 2011 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

Title: 1.

All

1

INTEREXCHANGE SERVICE

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.14.

General Services and Rates (Cont’d)

1.14.2 Direct Dialed LDMTS Rates (Cont’d) AD.

(AT)

Windstream Business Block of Time Plans II Windstream Business Long Distance Blocks can be purchased in 1,000 minute increments, up to a 25,000 minutes block. Larger blocks are also available for 50,000, 75,000, and 100,000 minute block increments. Minutes can be used for direct dialed one plus voice calling only. Minutes can be used for both intrastate and interstate usage. Customers must also subscribe to an eligible Windstream business access line or bundle. Customers pay one flat Monthly Recurring Charge based on which 1,000 minutes block chosen. If actual monthly usage exceeds the block of time chosen, the Overage Rate Per Minute will apply. Block of Time plans shown below include multiple lines on the same plan, with only one plan per account. Customers must agree to a minimum one-year commitment. Pricing: Term 1-Year 2/3-Year 4/5-Year

Monthly Recurring Charge $36.00 per 1,000 minutes $32.00 per 1,000 minutes $26.00 per 1,000 minutes

Overage Rate Per Minute $.04 $.035 $.03 (AT)

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ARKANSAS PUBLIC SERVICE COMMISSION Original Replacing

Sheet No.

26.7

Sheet No.

Effective Date: April 28, 2011 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.: Title: 1.

All

1

INTEREXCHANGE SERVICE

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.14.

General Services and Rates (Cont’d)

1.14.2 Direct Dialed LDMTS Rates (Cont’d)

(AT)

AE. Small Business Unlimited Long Distance Plan The following intrastate unlimited plan is designed only for small business customers who subscribe to a small business unlimited bundle provided by Windstream. Customers are also required to subscribe to a Windstream unlimited interstate plan, in order to be eligible for this plan. This plan is for direct dialed one plus business voice use only and cannot be used for auto-dialing (including automatic outbound dialing systems or call distribution systems), broadcast fax, long distance Internet or intranet access, softphones or data devices, transcript services, telemarketing, multi-party conference calling (excluding 3-way calls), party lines, chat lines, adult entertainment lines, calls to 900, 700 and 976 numbers, ISDN services, public telephone services, call center and certain switching applications. Additional charges apply for directory assistance, calling cards, collect calls, operator services, international calling and/or toll-free calling services. The per minute rate for Windstream calling card calls under this plan will be as stated below. Taxes, fees and other charges, including the Universal Service Fund fee, apply. Usage may be monitored for compliance/abnormal usage and the customer may be required to demonstrate compliance with these restrictions where monitoring indicates non-compliance. If the company determines that usage is not consistent with typical business voice service, including excessive usage, the Company may immediately restrict use or change the customer’s long distance plan to an alternative plan. Windstream reserves the right to cancel or discontinue this plan at any time. Monthly Fee, Unlimited Calling: Primary Line Each Additional Line after the Primary Line Calling Card Calls, Rate Per Minute (No Surcharge)

$10.00 $5.00 $0.20

This service offering is limited to a maximum of ten business one-party access lines.

This service offering is not available to customers with a combination of one-party access lines and Key System or PBX lines.

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(AT)

ARKANSAS PUBLIC SERVICE COMMISSION Original

Sheet No.

Replacing

27

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title: 1.

All

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.14.

General Services and Rates (Cont’d) 1.14.3

Operator Assisted LDMTS Rates A.

Operator Station - Billed to Third Party, Collect, Sent Paid Non-Coin calls. Intrastate – InterLATA/IntraLATA Day Evening

Rate

Night/Wkd

Mileage

Initial min

Addt'l min

Initial min

Addt'l min

Initial min

Addt'l min

0-16

0.1615

0.1240

0.1370

0.1055

0.0810

0.0620

17-31

0.2235

0.2110

0.1985

0.1795

0.1240

0.1055

32-56

0.2980

0.2605

0.2320

0.2015

0.1800

0.1430

57-87

0.3350

0.2730

0.2495

0.2190

0.2050

0.1925

88-127

0.3720

0.3225

0.2715

0.2350

0.2480

0.2235

128-200

0.4095

0.3600

0.3100

0.2670

0.2670

0.2295

201+

0.4340

0.3970

0.3365

0.2960

0.2915

0.2360

B.

Person-to-Person - Billed to other than a consumer calling card or other than Sent Paid - Coin calls. Intrastate – InterLATA/IntraLATA

Rate

Day

Evening

Night/Wkd

Mileage

Initial min

Addt'l min

Initial min

Addt'l min

Initial min

Addt'l min

0-16

0.1300

0.1000

0.1105

0.0850

0.0650

0.0500

17-31

0.1800

0.1700

0.1600

0.1445

0.1000

0.0850

32-56

0.2500

0.2200

0.1900

0.1700

0.1500

0.1200

57-87

0.3375

0.2750

0.2500

0.2200

0.2050

0.1750

88-127

0.3875

0.3325

0.2900

0.2600

0.2650

0.2375

128-200

0.4225

0.3875

0.3225

0.2925

0.2850

0.2575

201+

0.4400

0.4000

0.3400

0.3100

0.3000

0.2750

THIS SPACE FOR PSC USE ONLY

ARKANSAS PUBLIC SERVICE COMMISSION Original Replacing

Sheet No.

28

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title: 1.

All

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.14.

General Services and Rates (Cont’d) 1.14.3

Operator Assisted LDMTS Rates (Cont’d) C.

Operator Assisted Surcharges Operator Dialed 0 - - For Operator Dialed 0- messages, the following rates apply. The surcharge applies in addition to any applicable service charges.

Rate per call

Operator Dialed Called Number $1.15

Customer Dialed Called Number $.85

Application of Service and Surcharges: Type of Call Dial Station ( Customer Dialed 1 +) Customer Dialed Calling Card Station Operator Station ( Customer Dialed 0+) collect, billed to third number, sent paid coin Operator Station ( Operator Dialed 0 - ) collect, billed to third number, sent paid coin and non-coin Operator Dialed Calling Card Station ( Operator Dialed 0 - ) billed to a calling card Operator Station ( Operator Dialed 0 - ) Person-to-Person ( Customer Dialed 0+) collect, billed to third number, calling card, sent paid coin and non-coin

THIS SPACE FOR PSC USE ONLY

Operator Service Charge

Operator Dialed Surcharge

No Yes

No No

Yes

No

Yes

Yes

Yes Yes

No No

Yes

No

ARKANSAS PUBLIC SERVICE COMMISSION Original Replacing

Sheet No.

29

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title: 1.

All

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.14.

General Services and Rates (Cont’d) 1.14.3

Operator Assisted LDMTS Rates (Cont’d) C.

Operator Assisted Surcharges (Cont’d) Application of Service and Surcharges (Cont’d): Operator Type of Call

*

Operator Dialed Service Charge

Surcharge

Person-to-Person (operator dialed 0-) collect, billed to third number, sent paid coin and non-coin

Yes

Yes

Person-to-Person (operator dialed 0-) billed to a calling card

Yes

No

Directory Assistance * (customer dialed 1+)

No

No

Directory Assistance * (customer dialed 0+) billed to a calling card, sent paid, billed to third number

Yes

No

Directory Assistance * (customer dialed 0-) billed to third number, sent paid

Yes

Yes

Directory Assistance * (customer dialed 0-) billed to a calling card

Yes

No

Directory Assistance Charge Applies

THIS SPACE FOR PSC USE ONLY

ARKANSAS PUBLIC SERVICE COMMISSION Original Replacing

Sheet No.

30

Sheet No.

Effective Date: July 17, 2006

Windstream Communications, Inc. Name of Company

Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

Title: 1.

All

1

INTEREXCHANGE SERVICE

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.14.

General Services and Rates (Continued) 1.14.3

Operator Assisted Service Charges D.

Operator Assisted Service Charges Classes of Service

Amount (Per Call)

Person-to-Person

$4.90

Operator Station -Collect -Billed to Third Party

$2.25 $2.35

Customer Dialed Calling Card Station -Customer Dialed/Automated -Customer Dialed and Operator Assisted -Customer Dialed/Operator Must Assist

$ .75 $ .75 $ .75

Operator Dialed Calling Card Station

$1.75

Directory Assistance

$ .85

Busy Line Verification, per request

$6.50

Busy Line Interruption, per request

$6.50*

*Note: A charge for a Verification Request also applies. E. 1.14.4

Calling Card Operator Assisted Rates – See Paragraph 1.15.1.

Payphone Surcharges Calling Card Service (Residential and Business) Toll-Free Service (Residential and Business) 10 Minute Prepaid Calling Cards 30 Minute Prepaid Calling Cards 60 and 90 Minute Prepaid Calling Cards

THIS SPACE FOR PSC USE ONLY

$.60 $.60 $.00 $.35 $.60

ARKANSAS PUBLIC SERVICE COMMISSION Original Replacing

Sheet No.

31

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title: 1.

All

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.14.

General Services and Rates (Cont’d) 1.14.5

Rate Period Chart refer to Paragraph 1.14.2 A. for Time of Day Determination criteria.

MON

8:00 A.M. to 5:00 P.M.*

TUES

WED

THUR

FRI

SAT

SUN

Day Rate Period

5:00 P.M. to 11:00 P.M.*

Evening Rate Period

11:00 P.M. to 8:00 A.M.*

Night & Weekend Rate Period

THIS SPACE FOR PSC USE ONLY

Evening Rate Period

ARKANSAS PUBLIC SERVICE COMMISSION Sheet No.

Original Replacing

32

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.: Title: 1.

All

1

INTEREXCHANGE SERVICE

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.15.

Specialized Services, Rates and Regulations 1.15.1

Calling Card Services The Company’s Calling Card services allow an Authorized User to place long distance calls to or from geographical areas in the United States from an access line and receive the bill for long distance calls placed on an assigned calling card billing number. The entry to the calling card platform is a 1-800 proprietary access or 1-800-XXX-XXXX dialing format.

1.15.2

Calling Card Rates The following rates apply unless otherwise stated. A.

Calling Card Usage Rates

Rate

Day

Evening

Night/Weekend

Mileage

Initial 1 min.

Addt'l 1 min.

Initial 1 min.

Addt'l 1 min.

Initial 1 min.

Addt'l 1 min.

0-16

0.3500

0.3500

0.3500

0.3500

0.3500

0.3500

17-31

0.3500

0.3500

0.3500

0.3500

0.3500

0.3500

32-56

0.3500

0.3500

0.3500

0.3500

0.3500

0.3500

57-87

0.3500

0.3500

0.3500

0.3500

0.3500

0.3500

88-127

0.3500

0.3500

0.3500

0.3500

0.3500

0.3500

128-200

0.3500

0.3500

0.3500

0.3500

0.3500

0.3500

201+

0.3500

0.3500

0.3500

0.3500

0.3500

0.3500

The above rates are limited to existing customers.

THIS SPACE FOR PSC USE ONLY

ARKANSAS PUBLIC SERVICE COMMISSION Original Replacing

Sheet No.

33

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title: 1.

All

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.15.

Specialized Services, Rates and Regulations 1.15.3

Business One Windstream Communication’s Business One is a commercial offering for single or multilocation customers using switched or dedicated services on an inbound and/or outbound basis. Special calling card services are also available with this offering. Business One subscribers may utilize the service according to specific contract terms and conditions as described in Paragraph 1.15.3.A., Paragraph 1.15.3.B., Paragraph 1.15.3.C and Paragraph 1.15.3.D for intrastate service. A.

Contract Terms and Rates - Plan 1 Customers may select a month-to-month plan, a 1 year $50 plan, or a 1 year $1,000 monthly plan. A Business One Customer selecting a 1 year term must commit to a minimum monthly usage as depicted in Paragraph 1.15.3.A.(1). This minimum usage threshold applies to every monthly billing period during the selected term, and must be paid regardless of the Customer’s amount of usage during other billing periods. Customers selecting a 1 year term may change plans or terminate the service if Customer provides written notice within ninety (90) days of the initiation of service. The Customer shall be held responsible for the value of the contract beyond this ninety (90) day threshold. The following chart lists the contract term length and associated per minute rates and surcharges. The per minute rates listed below are flat rates effective at all times of day. Discounts for volumes and longer periods of contract are available upon request. This plan is only available to customers that currently subscribe to this service at their current location.

THIS SPACE FOR PSC USE ONLY

ARKANSAS PUBLIC SERVICE COMMISSION Second Revised

Sheet No.

34

First Revised

Sheet No.

34

Replacing

Effective Date: June 7, 2007 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.: Title: 1.

All

1

INTEREXCHANGE SERVICE

PSC File Mark Only

INTEREXCHANGE SERVICE (continued)

1.15.

Specialized Services, Rates and Regulations (Cont’d) 1.15.3

Business One (Cont’d) A.

Contract Terms and Rates (Cont’d) 1.

Time Commitment Month to Month 1-year commitment $50 per month $1,000 per month

Switched Rates - Plan 1

1+ Outgoing Rate Per Min 0.155

1-8XX Incoming Rate Per Min 0.155

Calling Card Rate Per Min 0.250

Calling Card Surcharge 0.750

0.135 0.125

0.135 0.125

0.250 0.250

0.500 0.500

a.

Billing Increments: All 1+ and 1-8XX calls are billed in 6-second increments with a 30-second minimum. All calling card calls are billed in 60-second increments with a 60-second minimum.

b.

Recurring Charges: Such charges will be billed on a monthly basis for the following additional services. Toll Free Monthly Service Fee (per dedicated location) Non-validated Project Account Code Validated Account Code Per Toll free Number Magnetic Tape or Diskette Billing Toll free Directory Assistance Listing Toll free Features per 800 type Number - by originating area code routing - Time of Day Routing - Percentage allocation routing Real-Time ANI (per dedicated trunk group) Dialed Number Identification Service

c.

$ 50.00 $ 2.50 $ 5.00 $ 5.00 $ 50.00 $ 15.00 $ 50.00 $ 50.00 $ 50.00 $200.00 $ 50.00

Nonrecurring Charges: Such charges may be billed on a one-time basis for each occurrence of the following services. Non-validated Project Account Code Validated Account Code Magnetic Tape or Diskette Billing

$ 15.00 $ 50.00 $ 50.00 (RT)

Toll free Features per 800 type Number - by originating area code routing - area service screening (add or change) - Time of Day Routing - Percentage allocation routing Real-Time ANI (per dedicated trunk group) Dialed Number Identification Service

THIS SPACE FOR PSC USE ONLY

$100.00 $100.00 $100.00 $100.00 $350.00 $100.00

ARKANSAS PUBLIC SERVICE COMMISSION Original

Sheet No.

Replacing

35

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title:

1.

All

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.15

Specialized Services, Rates and Regulations (Cont’d) 1.15.3

Business One (Cont’d) 2. Nonrecurring Installation of Service Charges for Dedicated Services (a) Installation Postponement Charge The confirmed due date for installation of service may be postponed by the customer according to the following guidelines. •

•

•

•

Customers will be allowed up to three changes from the original confirmed due date. The sum of the change requests cannot exceed 30 calendar days from the original requested due date. Any request to postpone the due date 30 calendar days beyond the originally scheduled due date will result in the order being cancelled. Standard cancellation fees will be applied and a new order request will need to be submitted. Customers may not request a due date change later than 3 days before the scheduled due date. From this time, the due date is considered firm and Windstream will complete the installation of the facilities as scheduled. Customers will be charged for each requested change to the due date. The charges will be applied on a graduated scale where the closer to the due date the higher the charge. The charges are to be applied as follows:

Change Requested 10 business days before to the due date Between 10 and 5 business days before the due date Between 5 and 3 business days before the due date (b)

Installation Postponement Charge $100.00 $350.00 $850.00

Installation Expedite Charge The installation of service can be expedited at customer request to decrease the circuit delivery time from the standard provisioning interval. The charge to expedite installation is a one-time fee of $850.00.

THIS SPACE FOR PSC USE ONLY

ARKANSAS PUBLIC SERVICE COMMISSION Original

Sheet No.

Replacing

35.1

Sheet No.

Effective Date: September 29, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title:

1.

All

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.15

Specialized Services, Rates and Regulations (Cont’d) 1.15.3

Business One (Cont’d) 3. Management Reporting Packages a.

b.

(AT)

Description of Features 1)

Account Code Summary - Summarizes all calls by account code.

2)

ANI/Toll-Free/Calling Card Summary - Summary of long distance usage according to originating numbers, toll-free numbers and calling card numbers.

3)

Terminating Area Code Summary - Summary of all area codes dialed during a billing period. Terminating Country Summary Summary of all countries called during a billing period.

4)

20 Most Frequently Called Numbers - Record of the 20 most called numbers, grouped according to originating numbers.

5)

Long Duration 1 +/ Calling Card Calls - Listing of all calls longer than twenty minutes, grouped according to originating numbers and/or calling cards.

6)

Toll-Free Originating Area Code Summary - Summary of the originating area codes for each toll-free number.

7)

20 Most Frequently Called Toll-Free Numbers - Record of the twenty originating numbers that most frequently call the billing telephone number.

8)

Longer Duration Toll-Free Calls - Record of calls longer than 20 minutes, grouped according to originating numbers.

Package Options 1)

Option A - Account Code Summary, ANI/Toll-Free Calling Card Summary, and Long Duration 1+/Calling Card Calls.

2)

Option B - ANI/Toll-Free Calling Card Summary, Terminating Area Code Summary, Terminating Country Code Summary, and Long Duration 1+/Calling Card Calls.

3)

Option C - ANI/Toll-Free Calling Card Summary, Terminating Area Code Summary, Terminating Country Code Summary, 20 Most Frequently Called Numbers, and Long Duration 1+/Calling Card Calls.

4)

Option D - ANI/Toll-Free Calling Card Summary, Terminating Area Code Summary, Terminating Country Code Summary, 20 Most Frequently Called Numbers, Long Duration 1+/Calling Card Calls, Toll-Free Originating Area Code Summary, 20 Most Frequently Called Toll-Free Numbers, and Long Duration Toll-Free Calls.

THIS SPACE FOR PSC USE ONLY

(AT)

ARKANSAS PUBLIC SERVICE COMMISSION Original

Sheet No.

Replacing

35.2

Sheet No.

Effective Date: September 29, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title:

1.

All

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.15

Specialized Services, Rates and Regulations (Cont’d) 1.15.3

Business One (Cont’d) 3. Management Reporting Packages (Cont’d)

(AT)

b. Package Options (Cont’d) 5)

c.

Option E - Account Code Summary, ANI/Toll-Free Calling Card Summary, Terminating Area Code Summary, Terminating Country Code Summary, 20 Most Frequently Called Numbers, Long Duration1+/Calling Card Calls, Toll-Free Originating Area Code Summary, 20 Most Frequently Called Toll-Free Numbers, and Long Duration Toll-Free Calls. Rates Monthly Fee for Options A, B, C, & D:

$2.50

(NR)

Monthly Fee for Option E:

$5.00

(NR)

THIS SPACE FOR PSC USE ONLY

(AT)

ARKANSAS PUBLIC SERVICE COMMISSION Original

Sheet No.

Replacing

36

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.: Title: 1.

All

1

INTEREXCHANGE SERVICE

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.15. Specialized Services, Rates and Regulations 1.15.3 Business One B.

Contract Terms and Rates - Plan 2 Customers may select a month-to-month plan, a 6 month plan, or an 18 month plan. A Business One Customer selecting a term must commit to a minimum monthly usage as depicted in Paragraph 1.15.3.B.(1). This minimum usage threshold applies to every monthly billing period during the selected term, and must be paid regardless of the Customer’s amount of usage during other billing periods. Customers selecting a term may change plans or terminate the service if Customer provides written notice within ninety (90) days of the initiation of service. The Customer shall be held responsible for the value of the contract beyond this ninety (90) day threshold. The following chart lists the contract term length and associated per minute rates. The per minute rates listed below are flat rates effective at all times of day. Discounts for volumes and longer periods of contract are available upon request. This plan is only available to customers that currently subscribe to this service at their current location. (1)

Time Commitment Month-To-Month Usage $0 - per month $100 - per month $500 - per month $2,500 - per month Time Commitment 6 Months Usage $100 - per month $500 - per month $2,500 - per month Time Commitment 18 Months Usage $100 - per month $500 - per month $2,500 - per month

Switched Rates 1+Outgoing Rate Per Min

1-8XX Incoming Rate Per Min

Calling Card Rate Per Min

Calling Card Surcharge

$0.120 $0.115 $0.110 $0.105 1+Outgoing Rate Per Min

$0.120 $0.115 $0.110 $0.105 1-8XX Incoming Rate Per Min

$0.25 $0.25 $0.25 $0.25 Calling Card Rate Per Min

$0.00 $0.00 $0.00 $0.00 Calling Card Surcharge

$0.110 $0.105 $0.100 1+Outgoing Rate Per Min

$0.110 $0.105 $0.100 1-8XX Incoming Rate Per Min

$0.25 $0.25 $0.25 Calling Card Rate Per Min

$0.00 $0.00 $0.00 Calling Card Surcharge

$0.100 $0.095 $0.090

$0.100 $0.095 $0.090

$0.20 $0.20 $0.20

Billing Increments: All 1+ and 1-8XX calls are billed in 6-second increments with a 30-second minimum. All calling card calls are billed in 60-second increments with a 60-second minimum.

THIS SPACE FOR PSC USE ONLY

$0.00 $0.00 $0.00

ARKANSAS PUBLIC SERVICE COMMISSION Original

Sheet No.

Replacing

37 Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.: Title: 1.

All

1

INTEREXCHANGE SERVICE

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.15. Specialized Services, Rates and Regulations 1.15.3 Business One C.

Contract Terms and Rates - Plan 3 Customers may select a month-to-month plan, a 12 month plan, a 24 month plan or a 36 month plan. A Business One Customer selecting a term must commit to a minimum monthly usage as depicted in Paragraph 1.15.3.C.(1). This minimum usage threshold applies to every monthly billing period during the selected term, and must be paid regardless of the Customer’s amount of usage during other billing periods. Customers selecting a term may change plans or terminate the service if Customer provides written notice within ninety (90) days of the initiation of service. The Customer shall be held responsible for the value of the contract beyond this ninety (90) day threshold. The following chart lists the contract term length and associated per minute rates. The per minute rates listed below are flat rates effective at all times of day. Discounts for volumes and longer periods of contract are available upon request. This plan is only available to existing customers at existing locations. (1)

Switched Rates

Time Commitment Card Month-To-Month Usage $0 − per month $100 − per month $500 – per month $1,000 – per month $2,500 – per month Time Commitment Card 12 Months Usage $100 − per month $500 – per month $1,000 – per month $2,500 – per month Time Commitment Card 24 Months Usage $100 − per month $500 – per month $1,000 – per month $2,500 – per month Time Commitment Card 36 Months Usage $100 − per month

1+Outgoing

1-8XX Incoming

Calling Card

Rate Per Min Surcharge $0.119 $0.115 $0.109 $0.105 $0.099 1+Outgoing

Rate Per Min

Rate Per Min

$0.119 $0.115 $0.109 $0.105 $0.099 1-8XX Incoming

$0.25 $0.25 $0.25 $0.25 $0.25 Calling Card

Rate Per Min Surcharge $0.109 $0.105 $0.099 $0.095 1+Outgoing

Rate Per Min

Rate Per Min

$0.109 $0.105 $0.099 $0.095 1-8XX Incoming

$0.25 $0.25 $0.25 $0.25 Calling Card

Rate Per Min Surcharge $0.105 $0.099 $0.095 $0.089 1+Outgoing

Rate Per Min

Rate Per Min

$0.105 $0.099 $0.095 $0.089 1-8XX Incoming

$0.20 $0.20 $0.20 $0.20 Calling Card

Rate Per Min Surcharge $0.099

Rate Per Min

Rate Per Min

$0.099

$0.20

THIS SPACE FOR PSC USE ONLY

Calling

$0.00 $0.00 $0.00 $0.00 $0.00 Calling

$0.00 $0.00 $0.00 $0.00 Calling

$0.00 $0.00 $0.00 $0.00 Calling

$0.00

$500 – per month $1,000 – per month $2,500 – per month

$0.095 $0.089 $0.085

$0.095 $0.089 $0.085

$0.20 $0.20 $0.20

$0.00 $0.00 $0.00

Billing Increments: All 1+ and 1-8XX calls are billed in 6-second increments with a 30-second minimum. All calling card calls are billed in 60-second increments with a 60-second minimum.

THIS SPACE FOR PSC USE ONLY

ARKANSAS PUBLIC SERVICE COMMISSION Sheet No.

Original Replacing

38

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.: Title: 1.

All

1

INTEREXCHANGE SERVICE

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.15. Specialized Services, Rates and Regulations 1.15.3 Business One D.

The following rates are for business customers that access Windstream Communications, Inc. via dedicated access. This plan is only available to existing customers at existing locations. (1)

Dedicated Rates

Time Commitment 12 Months

1+ Outgoing Rate Per Minute

1-8XX Incoming Rate Per Minute

Calling Card Rate Per Minute

Usage Per Month $2,500 $5,000 $10,000 Time Commitment 24 Months

$0.071 $0.067 $0.063 1+ Outgoing Rate Per Minute

$0.081 $0.077 $0.073 1-8XX Incoming Rate Per Minute

$0.25 $0.20 $0.20 Calling Card Rate Per Minute

Usage Per Month $2,500 $5,000 $10,000 Time Commitment 36 Months

$0.067 $0.063 $0.059 1+ Outgoing Rate Per Minute

$0.077 $0.073 $0.069 1-8XX Incoming Rate Per Minute

$0.20 $0.20 $0.20 Calling Card Rate Per Minute

Usage Per Month $2,500 $5,000 $10,000

$0.063 $0.059 $0.055

$0.073 $0.069 $0.065

$0.20 $0.20 $0.20

Billing Increments: All 1+ and 1-8XX calls are billed in 6-second increments with a 30-second minimum. All calling card calls are billed in 60-second increments with a 60second minimum.

THIS SPACE FOR PSC USE ONLY

ARKANSAS PUBLIC SERVICE COMMISSION First Revised Replacing

Original

Sheet No.

39

Sheet No.

39

Effective Date: October 26, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.: Title: 1.

All

1

INTEREXCHANGE SERVICE

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.15. Specialized Services, Rates and Regulations 1.15.3 Business One E.

Reserved For Future Use

(CT) (MT)

(MT)

(MT)

Material was moved to Sheet 44.1 of this Price List.

THIS SPACE FOR PSC USE ONLY

ARKANSAS PUBLIC SERVICE COMMISSION Sheet No.

Original Replacing

40

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service:

Telecommunications Class of Service:

Part IV. Interexchange Service Schedule No.: Title: 1.

All

1

INTEREXCHANGE SERVICE

PSC File Mark Only

INTEREXCHANGE SERVICE (Continued) 1.15. Specialized Services, Rates and Regulations (Continued) 1.15.3

Business One (Continued) F.

The following intrastate rates are available to business customers who utilize dedicated services. Customers may select a 12-month plan, a 24-month plan, or a 36-month plan. The per minute rates listed below are applicable at all times for calls made within the State of Arkansas where technically available. This plan is only available to existing customers at existing locations. 1.

Dedicated Rates

Time Commitments 12 Months 24 Months 36 Months

1+ Outgoing Rate Per Minute $0.060 $0.055 $0.050

1-8XX Incoming Rate Per Minute $0.060 $0.055 $0.050

Calling Card Rate Per Minute $0.20 $0.20 $0.20

All 1+ and 1-8XX calls are billed in 6-second increments with an 18-second minimum. All calling card calls are billed in 6-second increments with a 60- second minimum. G. The following intrastate rates are available to LDMTS business customers who purchase certain bundled service plans. The plans could include such Windstream products as wireline, wireless, internet and paging. Customers may select a month-to-month plan or a 12-month plan. The per minute rates listed below are applicable at all times for calls made within the State of Arkansas where technically available. This plan is only available to existing customers at existing locations. 1.

Switched Rates – Bundled Plan

Time Commitments Month to Month 12 Months

1+ Outgoing Rate Per Minute $0.075 $0.070

1-8XX Incoming Rate Per Minute $0.075 $0.070

Calling Card Rate Per Minute $0.25 $0.20

All 1+ and 1-8XX calls are billed in 6-second increments with an 18-second minimum. All calling card calls are billed in 6-second increments with a 60- second minimum.

THIS SPACE FOR PSC USE ONLY

ARKANSAS PUBLIC SERVICE COMMISSION Sheet No.

Original

41

Sheet No.

Replacing Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service:

Telecommunications Class of Service:

Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title: 1.

All

PSC File Mark Only

INTEREXCHANGE SERVICE (Continued) 1.15. Specialized Services, Rates and Regulations (Continued) 1.15.3

Business One (Continued) H.

The following rates are available to business customers of intrastate LDMTS. Customers may select a month-to-month plan or a 12-month plan. The per minute rates listed below are applicable at all times for calls made within the State of Arkansas where technically available. This plan is only available to existing customers at existing locations. 1.

Switched Rates – Non-Bundled Plan

Time Commitments Month to Month 12 Months

1+ Outgoing Rate Per Minute $0.085 $0.080

1-8XX Incoming Rate Per Minute $0.085 $0.080

Calling Card Rate Per Minute $0.25 $0.20

All 1+ and 1-8XX calls are billed in 6-second increments with an 18-second minimum. All calling card calls are billed in 6-second increments with a 60- second minimum. I.

The following intrastate LDMTS rates are available to business customers who utilize T1 level service and who subscribe to Windstream CLEC Service. The per minute rates listed below are applicable at all times for calls made within the State of Arkansas where technically available. 1.

Switched Rates – T1 Bundled Plan 1

1+ Outgoing Rate Per Minute $0.055

1-8XX Incoming Rate Per Minute $0.055

Calling Card Rate Per Minute $0.20

All 1+ and 1-8XX calls are billed in 6-second increments with an 18-second minimum. All calling card calls are billed in 6-second increments with a 60- second minimum. This plan is only available to existing customers at existing locations.

THIS SPACE FOR PSC USE ONLY

ARKANSAS PUBLIC SERVICE COMMISSION

Replacing

First Revised

Sheet No.

42

Original

Sheet No.

42

Effective Date: October 26, 2006 Windstream Communications, Inc. Name of Company Kind of Service:

Telecommunications Class of Service:

Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title: 1.

All

PSC File Mark Only

INTEREXCHANGE SERVICE (Continued) 1.15. Specialized Services, Rates and Regulations (Continued) 1.15.3

Business One (Continued) J.

The following intrastate rates are available to business customers who utilize dedicated services. Customers may select a 12-month plan, a 24-month plan, or a 36-month plan. The per minute rates listed below are applicable at all times for calls made within the State of Arkansas where technically available. 1. Dedicated Rates Time 1+ Outgoing Commitments Rate Per Minute 12 Months $0.050 24 Months $0.045 36 Months $0.040

1-8XX Incoming Rate Per Minute $0.050 $0.045 $0.040

Calling Card Rate Per Minute $0.20 $0.20 $0.20

All 1+ and 1-8XX calls are billed in 6-second increments with an 18-second minimum. All calling card calls are billed in 6-second increments with a 60- second minimum. K.

The following rates are available to business customers of intrastate LDMTS. Customers may select a month-to-month plan or a 12-month plan. The per minute rates listed below are applicable at all times for calls made within the State of Arkansas where technically available. 1. Switched Rates –Plan A Time 1+ Outgoing Commitments Rate Per Minute Month to Month $0.075 12 Months $0.070

1-8XX Incoming Rate Per Minute $0.075 $0.070

Calling Card Rate Per Minute $0.25 $0.20

All 1+ and 1-8XX calls are billed in 6-second increments with an 18-second minimum. All calling card calls are billed in 6-second increments with a 60- second minimum. L.

The following rates are available to business customers of intrastate LDMTS. Customers may select a month-to-month plan or a 12-month plan. The per minute rates listed below are applicable at all times for calls made within the State of Arkansas where technically available. 1. Switched Rates –Plan B Time 1+ Outgoing Commitments Rate Per Minute Month to Month $0.075 12 Months $0.070

1-8XX Incoming Rate Per Minute $0.080 $0.075

Calling Card Rate Per Minute $0.25 $0.20

All 1+ and 1-8XX calls are billed in 6-second increments with an 18-second minimum. All calling card calls are billed in 6-second increments with a 60- second minimum. This plan is only available to existing customers at existing locations.

THIS SPACE FOR PSC USE ONLY

(AT)

ARKANSAS PUBLIC SERVICE COMMISSION

Replacing

First Revised

Sheet No.

43

Original

Sheet No.

43

Effective Date: October 26, 2006 Windstream Communications, Inc. Name of Company Kind of Service:

Telecommunications Class of Service:

Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title: 1.

All

PSC File Mark Only

INTEREXCHANGE SERVICE (Continued) 1.15. Specialized Services, Rates and Regulations (Continued) 1.15.3

Business One (Continued) M. The following intrastate LDMTS rates are available to business customers who utilize T1 level service and who subscribe to Windstream CLEC Service. The per minute rates listed below are applicable at all times for calls made within the State of Arkansas where technically available. 1.

Switched Rates – T1 Bundled Plan 2

1+ Outgoing Rate Per Minute $0.050

1-8XX Incoming Rate Per Minute $0.050

Calling Card Rate Per Minute $0.20

All 1+ and 1-8XX calls are billed in 6-second increments with an 18-second minimum. All calling card calls are billed in 6-second increments with a 60- second minimum. (MT)

(MT)

(MT)

Material was moved to Sheet 44.1 of this Price List.

THIS SPACE FOR PSC USE ONLY

ARKANSAS PUBLIC SERVICE COMMISSION

Replacing

First Revised

Sheet No.

44

Original

Sheet No.

44

Effective Date: October 26, 2006 Windstream Communications, Inc. Name of Company Kind of Service:

Class of Service:

Telecommunications

Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title: 1.

All

PSC File Mark Only

INTEREXCHANGE SERVICE (Continued) 1.15. Specialized Services, Rates and Regulations (Continued) 1.15.3

Business One (Continued) N.

The following intrastate LDMTS rates are available to business customers who utilize T1 level service and who subscribe to Windstream CLEC Service. The per minute rates listed below are applicable at all times for calls made within the State of Arkansas where technically available. 1.

(CT)

Switched Rates – Business Ovation T1 Bundle Time Commitments

1+ Outgoing Rate Per Minute

1-8XX Incoming Rate Per Minute

Calling Card Rate Per Minute

12 Months 24 Months 36 Months 60 Months

$0.040 $0.038 $0.036 $0.036

$0.040 $0.038 $0.036 $0.036

$0.20 $0.20 $0.20 $0.20

All 1+ and 1-8XX calls are billed in 6-second increments with an 18-second minimum. All calling card calls are billed in 6-second increments with a 60- second minimum. (MT)

(MT) (MT)

Material was moved to Sheet No. 44.2 of this Price List.

THIS SPACE FOR PSC USE ONLY

ARKANSAS PUBLIC SERVICE COMMISSION Original

Sheet No.

Replacing

44.1

Sheet No.

Effective Date: October 26, 2006 Windstream Communications, Inc. Name of Company Kind of Service:

Telecommunications

Class of Service:

Part IV. Interexchange Service Schedule No.: Title: 1.

All

1

INTEREXCHANGE SERVICE

PSC File Mark Only

INTEREXCHANGE SERVICE (Continued) 1.15. Specialized Services, Rates and Regulations (Continued) 1.15.3.1 Business Services A.

(CT)(MT1)

Business Bundled Plan The following intrastate rate plus monthly fee is designed for business customers who purchase certain bundled service plans. The plans could include such Windstream products as CLEC, wireless, Internet, long-distance and paging. This rate is applicable at all times for calls made within the State of Arkansas where technically available. *Monthly Fee:

$3.00

Rate per Minute:

$.10

Calling card calls made within the Continental U.S. will be billed at $.20 per minute with no surcharge. *The monthly fee may be included in the bundled price of the plan and may not appear separately on the customer’s bill. The monthly fee applies per account, not per line. B.

The following Block-of-Time Offerings are available to LDMTS business customers who subscribe to Windstream Communications, Inc. Wireline Service. The Offerings allow a customer to purchase a block of time for direct-dialed intrastate and interstate calls for a monthly rate. Calls placed after the block of time is used in a given month are charged at a set rate per minute. Unused minutes cannot be carried over to the next month. The rates listed below are applicable at all times for intrastate and interstate LDMTS calls where technically available. Monthly Rate

Name of Offering

Block of Minutes

1+ Outgoing Overtime per Minute Rate

Windstream Business 500 Windstream Business 1,000 Windstream Business 2,500 Windstream Business 5,000 Windstream Business 8,000 Windstream Business 12,000

500 1,000 2,500 5,000 8,000 12,000

$24.00 $46.00 $105.00 $190.00 $280.00 $360.00

$0.05 $0.05 $0.05 $0.05 $0.05 $0.05

(MT1) (CT)(MT2)

The calling card rate will be $0.20 per minute with no surcharge. Customers who subscribe to Toll-Free Service will be charged a usage sensitive rate of $0.05 per minute. The monthly fee per toll-free number will apply. All 1+ and 1-8XX calls are billed in 6-second increments with an 18-second minimum. All calling card calls are billed in 6-second increments with a 60-second minimum. The monthly rate and block-of-time apply per account, not per line. (MT1) 2

(MT )

Material was previously located on Sheet No. 39 of this Price List. Material was previously located on Sheet No. 43 of this Price List.

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(MT2)

ARKANSAS PUBLIC SERVICE COMMISSION Original Replacing

Sheet No.

44.2

Sheet No.

Effective Date: October 26, 2006 Windstream Communications, Inc. Name of Company Kind of Service:

Telecommunications

Class of Service:

Part IV. Interexchange Service Schedule No.: Title: 1.

All

1

INTEREXCHANGE SERVICE

PSC File Mark Only

INTEREXCHANGE SERVICE (Continued) 1.15. Specialized Services, Rates and Regulations (Continued) 1.15.3.1 Business Services C.

(CT)(MT)

CPE Business Connect Bundle Offering The following Block-of-Time Offerings are available to LDMTS business customers who subscribe to an Windstream Business Connect Bundle Plan. The Offerings allow a customer to purchase a block of time for direct dialed intrastate and interstate LDMTS calls for a monthly rate. Calls placed after the block of time is used in a given month are charged at a set rate per minute. Unused minutes cannot be carried over to the next month. The monthly rates listed below are applicable for intrastate and interstate LDMTS calls where technically available. The overtime per minute rates listed below are applicable at all times for intrastate LDMTS calls. Applicable overtime per minute rates will apply for interstate calling. Block of Minutes 500 1,000 2,000

Monthly Rate $24.95 $47.95 $91.95

1+ Outgoing Overtime per Minute Rate $0.07 $0.07 $0.07

The calling card rate will be $0.20 per minute with no surcharge for intrastate and interstate calling. Customers who subscribe to Toll-Free Service will be charged a usage sensitive rate of $0.07 per minute for intrastate calls. The applicable interstate rate will apply for interstate calling. The monthly fee per toll-free number will apply. All 1+ and 1-8XX calls are billed in 6-second increments with an 18-second minimum. All calling card calls are billed in 6-second increments with a 60-second minimum.

D.

The monthly rate and block-of-time is applied per account, not per line.

(MT)

Windstream Flex 100

(AT)

The following block-of–time plan provides business customers with blocks of 100 minutes of combined intrastate and interstate direct dialed outbound calling for a flat monthly rate. Usage in excess of the 100 minute block will be billed as an additional block. Unused minutes in a block do not carry over to the following month. Toll-free calling service, Operator Service and Calling Card calls are not included in the block. Calling Card service is available at an additional charge as specified below. Monthly Rate, each 100 minute block

$5.00

(NR)

Calling Card Calls, Rate Per Minute (No Surcharge)

$0.20

(NR)

All 1+ calls are billed in 6-second increments with an 18-second minimum. All calling card calls are billed in 6-second increments with a 60-second minimum. (MT)

Material was previously located on Sheet No. 44 of this Price List.

THIS SPACE FOR PSC USE ONLY

(AT)

ARKANSAS PUBLIC SERVICE COMMISSION

Replacing

First Revised

Sheet No.

44.3

Original

Sheet No.

44.3

Issued Date: July 12, 2007 Effective Date: July 17, 2007 Windstream Communications, Inc. Name of Company Kind of Service:

Telecommunications

Class of Service:

Part IV. Interexchange Service Schedule No.: Title: 1.

All

1

INTEREXCHANGE SERVICE

PSC File Mark Only

INTEREXCHANGE SERVICE (Continued) 1.15. Specialized Services, Rates and Regulations (Continued) 1.15.3.1 Business Services E.

Business Connect SB Bundle Long Distance Offerings The following long distance offerings are available to small business customers who subscribe to a Business Connect SB Bundle provided by Windstream and commit to a month-to-month, 1 year or 3 year term. Customers have the option of subscribing to either the Flex 100 long distance direct dial plan or a per minute direct dial rate plan. Monthly Rate:

$5.00

(NR)(AT)

Direct Dial Outbound Options Direct Dial 1+ calls are billed in 6-second increments with an 18-second minimum. Option 1 – Flex 100 Plan Includes a 100-minute block of intrastate and interstate outbound calling. A monthly charge per 100-minute block will be applied after the first 100-minute block is used. Unused minutes in a block do not carry over to the following month. Toll-Free Calling Service, Operator Service and Calling Card calls are not included in the block. Monthly Charge, each additional 100-minute block:

$5.00

Option 2 – Per minute Plan provides unlimited intrastate and interstate calling at a per minute rate. Per Minute Rate:

(CT)

(CT)

$0.065

Calling Card Service and Toll-Free Service are not included in the bundle but may be purchased at an additional charge. (No bundle discounts apply.)

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(AT)

ARKANSAS PUBLIC SERVICE COMMISSION Original Replacing

Sheet No.

44.4

Sheet No.

Issued Date: November 20, 2007 Effective Date: November 26, 2007 Windstream Communications, Inc. Name of Company Kind of Service:

Telecommunications

Class of Service:

Part IV. Interexchange Service Schedule No.: Title: 1.

All

1

INTEREXCHANGE SERVICE

PSC File Mark Only

INTEREXCHANGE SERVICE (Continued) 1.15. Specialized Services, Rates and Regulations (Continued) 1.15.3.1 Business Services F.

Business Connect SB Bundle Unlimited Long Distance Plan

(AT)

The following intrastate unlimited plan is designed only for small business customers who subscribe to a Business Connect SB Bundle provided by Windstream and commit to a 1year or 3-year term. Customers are also required to subscribe to a Windstream unlimited interstate plan, in order to be eligible for this plan. This plan is for direct dialed one plus business voice use only and cannot be used for autodialing (including automatic outbound dialing systems or call distribution systems), broadcast fax, long distance Internet or intranet access, softphones or data devices, transcript services, telemarketing, multi-party conference calling (excluding 3-way calls), party lines, chat lines, adult entertainment lines, calls to 900, 700 and 976 numbers, ISDN services, public telephone services, call center and certain switching applications. Additional charges apply for directory assistance, calling cards, collect calls, operator services, international calling and/or toll-free calling services. The per minute rate for Windstream calling card calls under this plan will be as stated below. Taxes, fees and other charges, including the Universal Service Fund fee, apply. Usage may be monitored for compliance/abnormal usage and the customer may be required to demonstrate compliance with these restrictions where monitoring indicates non-compliance. If the company determines that usage is not consistent with typical business voice service, including excessive usage, the Company may immediately restrict use or change the customer’s long distance plan to an alternative plan. Windstream reserves the right to cancel or discontinue this plan at any time. Monthly Fee, Unlimited Calling: Primary Line Each Additional Line after the Primary Line Calling Card Calls, Rate Per Minute (No Surcharge)

$10.00 $10.00

(NR) (NR)

$0.20

(NR)

This service offering is limited to a maximum of three business one-party access lines. This service offering is not available to customers with a combination of one-party access lines and Key System or PBX lines.

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(AT)

ARKANSAS PUBLIC SERVICE COMMISSION Original Replacing

Sheet No.

44.5

Sheet No.

Issued Date: August 29, 2008 Effective Date: August 29, 2008 Windstream Communications, Inc. Name of Company Kind of Service:

Telecommunications

Class of Service:

Part IV. Interexchange Service Schedule No.: Title: 1.

All

1

INTEREXCHANGE SERVICE

PSC File Mark Only

INTEREXCHANGE SERVICE (Continued) 1.15. Specialized Services, Rates and Regulations (Continued) 1.15.3.1 Business Services G. Business Unlimited Long Distance Plan

(AT)

The following intrastate unlimited plan is designed only for small business customers with ten or less business lines. The plan is available on a month-to-month, 1-year or 3-year term. Customers are required to subscribe to a Windstream unlimited interstate plan, in order to be eligible for this plan. This plan is for direct dialed one plus business voice use only and cannot be used for autodialing (including automatic outbound dialing systems or call distribution systems), broadcast fax, long distance Internet or intranet access, softphones or data devices, transcript services, telemarketing, multi-party conference calling (excluding 3-way calls), party lines, chat lines, adult entertainment lines, calls to 900, 700 and 976 numbers, ISDN services, public telephone services, call center and certain switching applications. Additional charges apply for directory assistance, calling cards, collect calls, operator services, international calling and/or toll-free calling services. The per minute rate for Windstream calling card calls under this plan will be as stated below. Taxes, fees and other charges, including the Universal Service Fund fee, apply. Usage may be monitored for compliance/abnormal usage and the customer may be required to demonstrate compliance with these restrictions where monitoring indicates non-compliance. If the company determines that usage is not consistent with typical business voice service, including excessive usage, the Company may immediately restrict use or change the customer’s long distance plan to an alternative plan. Windstream reserves the right to cancel or discontinue this plan at any time. Monthly Fee, Unlimited Calling: Primary Line Each Additional Line after the Primary Line Calling Card Calls, Rate Per Minute (No Surcharge)

$10.00 $10.00

(NR) (NR)

$0.20

(NR) (AT)

THIS SPACE FOR PSC USE ONLY

ARKANSAS PUBLIC SERVICE COMMISSION Original

Sheet No.

Replacing

45

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title: 1.

All

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.15.

Specialized Services, Rates and Regulations (Cont’d) 1.15.4

Prepaid Card Services A.

Windstream Prepaid Card Windstream Prepaid Card Service provides an outbound voice grade communications service for calls charged to an Windstream Prepaid Card. (1) Exclusions The following types of calls may not be completed with the Windstream Prepaid Card Service: Calls to 500 Numbers Calls to 700 Numbers Calls to 800 Numbers Calls to 900 Numbers Directory Assistance Calls All Operator Service Calls Busy-Line Verification and Interrupt Services Unless stated otherwise herein, Windstream Prepaid Cards calls may not be included on any Windstream Calling Plans. (2) Availability of Service Windstream Prepaid Card Service is available twenty-four hours a day, seven days a week. The availability of such cards are subject to technical limitations and will be offered on a first come, first serve basis.

THIS SPACE FOR PSC USE ONLY

ARKANSAS PUBLIC SERVICE COMMISSION Original Replacing

Sheet No.

46

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

1

INTEREXCHANGE SERVICE

Title: 1.

All

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.15

Specialized Services, Rates and Regulations (Cont’d) 1.15.4

Prepaid Card Services (Cont’d)

B.

Windstream Prepaid Card Service Regulations (1) The Windstream Prepaid Calling Card Service is accessed using the Windstream toll-free number printed on the card. (2) A Customer’s call will be interrupted with an announcement when the balance is about to be depleted. (3) All calls must be charged against an Windstream Prepaid Card that has a sufficient available balance. (4) Calls in progress will be terminated by the Company if the balance of the Prepaid Card is insufficient to continue the call. (5) The Customer shall not indicate or suggest to any other party, including the Customer’s own subscribers if any, that any business relationship exists between the Customer, its agents, distributors, or subscribers and Windstream, except that the customer may inform its subscribers that calls placed using the Windstream Prepaid Card account number will be carried over the Windstream network. The Customer is NOT granted any rights whatsoever in the trade names or logos of Windstream or any of its corporate affiliates and the Customer is granted no right to modify the physical appearance of the Windstream Prepaid Card. Customers who desire to produce their own version of the card used to charge Windstream Prepaid Card Service shall be provided only with the Windstream Prepaid Card Service account numbers.

THIS SPACE FOR PSC USE ONLY

ARKANSAS PUBLIC SERVICE COMMISSION Sheet No.

Original

47

Sheet No.

Replacing Effective Date: July 17, 2006

Windstream Communications, Inc. Name of Company

Kind of Service: Telecommunications Class of Service: Part IV. Interexchange Service Schedule No.:

Title: 1.

All

1

INTEREXCHANGE SERVICE

PSC File Mark Only

INTEREXCHANGE SERVICE (Continued) 1.15

Specialized Services, Rates and Regulations (Continued) 1.15.4

C.

Prepaid Card Services (Continued)

Rates and Charges (1)

Windstream Prepaid Cards are available in various denominations of units as specified by the Company. This price is inclusive of all taxes. Prepaid Cards will be sold at prices rounded to the nearest cent. Domestic Denominations All Units

Price Per Unit Maximum of $0.15

Cards will be decremented by one unit for each minute or fractional part of a minute for interstate calls. These rates apply twenty-four hours per day, seven days per week. (2)

Credit Allowances A credit allowance for the Windstream Prepaid Card Service is applicable to that portion of a call that is interrupted due to poor transmission, one-way transmission, or involuntary disconnection of the call. A Customer may also be granted credit for reaching a wrong number. To receive the proper credit, the Customer must notify the Company at the designated Customer Service Number printed on the Windstream Prepaid Card and furnish the called number, the trouble experienced, and the approximate time the call is placed.

THIS SPACE FOR PSC USE ONLY

ARKANSAS PUBLIC SERVICE COMMISSION First Revised Replacing

Original

Sheet No.

48

Sheet No.

48

Effective Date: September 29, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications

Class of Service:

Part IV. Interexchange Service Schedule No.: Title: 1.

All

1

INTEREXCHANGE SERVICE

PSC File Mark Only

INTEREXCHANGE SERVICE (continued) 1.15

Specialized Services, Rates and Regulations (Cont’d) 1.15.5

Residential Toll-Free Service Plan 1 The following flat rate and monthly fee is for residential users of inbound toll-free service. This rate is applicable for all times for calls made within the state of Arkansas where technically available. Rate per minute: $.25

Monthly fee: $2.50

This plan is limited to existing customers. Plan 2 Rate per minute: $0.20 This plan is only available to customers that subscribe to Windstream long distance service. This plan is only available to existing customers at existing locations.

(AT)

Plan 3

(AT)

The following flat rate and monthly fee is for residential users of inbound toll-free service. This rate is applicable for all times for calls made within the state of Arkansas where technically available. Rate per minute: $.15

Monthly fee: $2.50

(NR)

Calls will be rated at one minute minimum and one minute increments. 1.15.6

Residential Account Code Service: Residential Account Code Service is an optional service for direct dialed intrastate and/or interstate long distance calls that offers customers a way to track long distance usage. This service allows customers the ability to have calls separated and displayed on their telephone (CT) bill. Account Code Service requires callers to enter a unique code for completion of a long distance call. The Company’s network will authorize calls only if the unique code is entered. This service is offered where technically available. Monthly fee per account:

$2.50

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(AT)

ARKANSAS PUBLIC SERVICE COMMISSION Original

Sheet No.

Replacing

1

Sheet No.

Effective Date: July 17, 2006 Windstream Communications, Inc. Name of Company Kind of Service: Telecommunications

Class of Service:

Part V. Maps and Legal Descriptions Schedule No.: Title: 1.

All 1

MAPS AND LEGAL DESCRIPTIONS

PSC File Mark Only

MAPS AND LEGAL DESCRIPTIONS 1.1

The Company concurs in the maps and legal descriptions of Southwestern Bell Telephone, L.P. d/b/a AT&T Arkansas, CenturyTel of Central Arkansas, LLC, and CenturyTel of Northwest Arkansas, LLC on file with the Commission.

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