Pre-enrolment Information Guide Provide First Aid – HLTAID003 Fee for Service Is there an entry requirement? You do not need to have prior pharmacy knowledge or prerequisite training; however you will need to complete a pre course assessment to enter into the course. Learners that do not hold a current first aid certificate must complete the pre course assessment. Where a learner holds a current first aid certificate, a copy must be presented upon enrolment.

HLTAID003 Provide First Aid This unit of competency describes the skills and knowledge required to provide first aid response, life support, management of casualty(s), the incident and other first aiders, until the arrival of medical or other assistance. These skills and knowledge may be applied in a range of situations, including community and workplace settings. Learners will be engaged through the following topics as they complete their studies within this unit of competency.     

There is no specific language, literacy or numeracy entry requirement stipulated for this course; however learners are encouraged to discuss any learning difficulties or preferred learning styles with their trainer and/or the training manager so that appropriate support can be arranged if required. It may be necessary for you to undertake an assessment to accurately determine your learning support needs. If it is determined that you require specialised or extensive learning support, a cost may be involved. Any information you provide will be protected under the Privacy policies and procedures of the Pharmacy Guild of Australia.

Assess the situation Provide first aid procedures Communicate details of the incident Evaluate own performance Awareness of stress management techniques and available support

What is competency based training and assessment?

The HLTAID003 - Provide First Aid unit of competency is part of the Health Training Package – HLT07.

What are the study pathways once I have completed the provide first aid course? Learners who complete the HLTAID003 Provide First Aid can progress to the Advanced First Aid course including the course in Occupational First Aid. VICV2 090714 [NATV1 021213]

Is there a specific language, literacy and numeracy requirement for entry into this course?

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Competency based training places an emphasis on the workplace d e mon stration of knowledge and skills. When provided with an adequate range of workplace tasks you have the best opportunity to develop the necessary skills to achieve competency and complete your qualification. Another benefit of competency based training is that it allows you to move through your course as you attain competencies rather than being bound to set time frames.

Assessment is the process of collecting evidence and making decisions about whether you, can perform to the standards expected in the workplace. The units of competency that you are studying are the benchmarks or standards for assessment and they form the basis for the nationally recognised statement of attainment you will receive on successfully completing your course with Guild Training. Guild Training uses a range of assessment methods and tools to make a decision about your competency in both on and off-the-job activities. The assessments used by Guild Training will include the following: • Written assessment activities • Practical activities • Pre course learning The full details of your assessment requirements will be discussed at induction with your trainer/assessor. This section of your induction will cover: • Assessment requirements • Re-sits if you are deemed not yet competent • Appeals against an assessment decision

What is the mode of study? Pre-Course Assessment Learners will need to complete a set of 163 questions to gain underpinning knowledge prior to attending the one day in centre training. Learners will be given three attempts at the online pre course questions to achieve pass mark of 80%. Where a learner does not reach the 80% pass mark, they will need to contact their state Guild Training office for further opportunities to reach the required standards. In-Centre Training Face-to-face training takes place in a training room. The classes are planned for individual learning activities and learners will receive comprehensive and expert guidance from our Guild trainer/assessors. The availability of this option is subject to learner numbers.

How long will the course take me to complete? Your course is broken up into two components, the pre course assessment and the in centre training day. Learners will need to set aside 4 – 6 hours to complete the Pre Course Assessment. VICV2 090714 [NATV1 021213]

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Learners will also need to complete the in centre training that is 7 hours in total delivered in one day.

Can I gain credit toward my course? Guild Training is committed to ensuring compliance with the VET Quality Framework by recognising qualifications and statements of attainments issued by other Registered Training Organisations (RTO). Under the recognition principle Guild Training accepts the credentials issued by another Registered Training Organisation based in any State/Territory of Australia. All current and potential learners who hold qualifications or statements of attainment from other RTO’s will have these qualifications recognised and receive the appropriate credit transfers or recognition opportunities.

Can I gain CPD for attending this course? The Pharmacy Guild of Australia is committed to helping Pharmacists achieve their CPD points annually. The Provide First Aid course delivered by the Guild is CPD accredited. CPD Approval Number: G2011080 This activity has been accredited for 20 Group 2 CPD credits and is suitable for inclusion in an individual pharmacists CPD plan. Competency units addressed when completing this course are:  Understand what a Nominated First Aid Worker is  Explain how to assess what is an emergency situation  Explain first aid procedures to others  Understand the communication involved when applying first aid  Demonstrate ability to apply first aid procedures including CPR

When can I start my course? Learners are encouraged to check the Guild Training website located at www.pharmacyguild.edu.au for upcoming course dates or to contact the Branch for further information.

How much will the Provide First Aid course cost?

Payment Methods

The Provide First Aid course is offered on a fee for service basis. The fee structure is outlined below:

Fees can be paid by any of the following methods:  Charge to your Guild Account  Credit Card  Cheque/Money Order be made payable to The Pharmacy Guild of Australia, Victoria Branch and be posted to Level 2, 40 Burwood Road, Hawthorn VIC 3122

Fee Structure Table Category Provide First Aid HLTAID003

Guild Members $170

Non-Guild Members $210

Additional Charges Cancellation and Refunds of Course Fees

Replacement Certificates/Statements of Attainment

Learners who cancel or discontinue their course are responsible forI notifying in writing. Am eligible Guild for aTraining fee exemption

on grounds of extreme financial

 Cancellations occurring less than seven days prior to hardship? the workshop will incur a 20 per cent administration fee. Where payment of the student course  Cancellations made less thanextreme 48 hours financial prior to the fee would cause workshop forfeit then full payment. hardship, you may be exempt from  Only one change of date is allowed for the facecan to face these fees. If you believe you training. NO REFUND will be applicable for further evidence extreme financial hardship, you changes and apply you will to re-enrol. must in need writing to the Queensland

Guild Training will provide replacement certificates to Learners who provide proof of identity. Learners who require replacement Certificates/Statements of Attainment will be charged $50.00 for the provision of this service. If you only require a Transcript of Results a charge of $20 applies. Once training is completed, learner files are archived offsite. To recall your file, you will incur a $55.00 charge.

Training Manager, Guild Training – PO

The refund will be paid within two weeks of the day on Box 457, Spring Hill, Qld 4004 for which the refund was approved by the training manager. consideration of The refund must be paid to the same person or body a full partial was waiver of fees. from whom theor payment received.

Extreme financial hardship constitutes No refundtheoffollowing: course fees will be made where your enrolment is cancelled for any of the following reasons: • The circumstance must be of an • Failure to maintain satisfactory course progress. extreme the nature, therefore, • Failure to complete course within 6 mere months of inconvenience or discomfort is not commencement. sufficient. • Failure to pay course fees. • The hardship must be financial. • Failure to adhere to Learner Rules.

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The hardship must be of such an nature it is isoutside In the unlikelyextreme event that Guildthat Training unable to deliver the course full, awhich refundthe of average all the course money thatinwith person paid to date will be usually offered.have Thetorefund will be paid would manage. within two weeks of the day on which the course ceased being provided. Fees will be refunded in full where: • The course does not start on the agreed starting date which is notified in the letter of offer, or • Illness or disability prevents a learner from taking up a course (on submission of medical certificate).

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Non-Completion of Course Learners who do not complete the course within 6 months of enrolment will need to re-enrol and new fees will be charged. Extensions can be applied for in extreme circumstances and approval will be on a case by case basis.

Am I eligible for a fee exemption on grounds of extreme financial hardship? Where payment of the learner course fee would cause extreme financial hardship, then you may be exempt from these fees. If you believe you can provide evidence of extreme financial hardship, you must apply in writing for consideration of a full or partial waiver of fees. Extreme financial hardship constitutes the following: • The circumstance must be of an extreme nature, therefore, mere inconvenience or discomfort is not sufficient. • The hardship must be financial. • The hardship must be of such an extreme nature that it is outside that which the average person would usually have to manage.

Note: You must apply for fee exemption at the time of enrolment and it applies only to individual learners paying their own course fees.

Protection of Fees Guild Training has a policy in place to protect fees paid in advance. This policy is in line with the VET Quality Framework. To achieve this, Guild Training, Victoria Branch is governed by Option 3 of the NVR standards. View this policy in our Training Agreement located at www.guildtraining.com.au.

Learner Policies Learner policies and obligations will be provided upon enrolment. If you require information on any policies that apply to learners undertaking studies with the Pharmacy Guild of Australia, prior to enrolment, please refer to www.guildtraining.com.au.

Guild Training – Training Agreement The Guild Training – Training Agreement outlines the range of services that Guild Training provides to learners, clients and pharmacies. The Agreement demonstrates our commitment to the delivery of quality training and assessment services and to the VET Quality Framework. For further information please ensure that you have read the Training Agreement and if you have any questions please contact Training Administration on 03 9810 9988. The full Training Agreement is available at www.guild.org.au

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Guild Overview The Pharmacy Guild of Australia is an employer’s organisation registered under the Workplace Relations Act. Its role is to service the needs of independent community pharmacies. It exists for the protection and development of its members and to maintain community pharmacies as the most appropriate providers of health care to the community through optimum therapeutic use of drugs, drug management and related services. Inside this framework, the Pharmacy Guild of Australia recognises that the role of the pharmacy assistant and the dispensary assistant has become increasingly important in supporting these health care services, and is committed to providing up-todate training services. Within the scope of the National Secretariat, The Pharmacy Guild of Australia is a Registered Training Organisation (RTO) – Provider number 0452 and is approved to deliver nationally recognised training to pharmacy assistants working in community pharmacy.

Contacts During your training you may need to contact someone from Guild Training. In most cases you will need to contact your Guild Trainer. Their contact details will be provided to you. Below is a list of additional contacts that you may need in your state Branch. The Pharmacy Guild of Australia, Victoria Branch - Guild Training Contacts Branch Training Details Telephone

03 9810 9988

Email

[email protected]

Fax

03 9810 9980

Address

Level 2, 40 Burwood Road Hawthorn VIC 3122

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