Polycom® Digital Signage™ (PDS™) 2000 Player Getting Started Guide
1.0 | August 2010 | 3725-78601-002A3
Trademark Information Polycom®, the Triangles logo, ReadiManager®, SoundPoint®, SoundStation®, ViaVideo®, VoiceStation®, Vortex®, and VSX® are registered trademarks of Polycom, Inc. Convene™ , Global Management System™, iPower™, MGC™, People+Content™, People On Content™, Polycom Conference Suite™, Polycom Converged Management Application™ (CMA™), Polycom Distributed Media Application™ (DMA™), Polycom HD Voice™, Polycom PathNavigator™, Polycom VideoPlus™, Polycom VoicePlus™, PVX™, RAS™, ReadiConvene™, RMX 2000™, RSS™, V2iU™, VBP™, VS4000™, and VTX™ are trademarks of Polycom, Inc. All other trademarks are the property of their respective owners. Patent Information The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc.
© 2010 Polycom, Inc. All rights reserved. Polycom, Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USA No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating into another language or format. As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound recording). Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not responsible for printing or clerical errors. Information in this document is subject to change without notice.
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Contents
Contents 1
Getting Started with the Polycom Digital Signage Player . . . . 1 Polycom Digital Signage Solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Polycom Digital Signage Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Polycom Digital Signage Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Polycom Digital Signage Remote Manager . . . . . . . . . . . . . . . . . . . . Polycom Digital Signage Web Controller . . . . . . . . . . . . . . . . . . . . . Polycom Digital Signage Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 1 2 2 2 2
Architecture Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Polycom Global Services Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 What’s Included . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Player Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 General Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . When Working Inside Your Appliance . . . . . . . . . . . . . . . . . . . . . . . Protecting against Electrostatic Discharge . . . . . . . . . . . . . . . . . . . . . General Power Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ergonomic Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5 6 7 7 8
Environmental Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 ENERGY STAR® Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 TCO Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Recycling Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Waste Electrical and Electronic Equipment (WEEE) Directive . . . 9 ......................................................... 9 Registration, Evaluation, and Authorization of Chemicals (REACH) 9 Perchlorate Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Export Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Player Appliance Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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10 10 11 12
Polycom Digital Signage Player Setup . . . . . . . . . . . . . . . . 13 Hardware Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Setting up the Physical Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Licensing the Polycom Digital Signage Player . . . . . . . . . . . . . . . . . . . . . . . 15 Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Setting Your Player Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
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Digital Signage Getting Started Guide
Dual Monitor Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dual Monitor Hardware Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Enabling Dual Monitor Mode on the Player . . . . . . . . . . . . . . . . . . Enable Self-Healing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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20 20 21 22
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
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1 Getting Started with the Polycom Digital Signage Player
This chapter explains Polycom Digital Signage architecture, as well as detailing the hardware specifications. This chapter contains the following sections: •
Polycom Digital Signage Solution
•
Architecture Overview
•
What’s Included
•
Player Specifications
•
General Safety Information
•
Export Regulations
Polycom Digital Signage Solution The Polycom Digital Signage solution is a combination of powerful applications, including the following components:
Polycom Digital Signage Player The Polycom Digital Signage Player is a powerful appliance that delivers the highest quality output with the highest level of reliability. Unlike simple video playback devices, the Polycom Digital Signage Player dynamically arranges and composes signage elements, objects or zones in real time to generate the final video output. This means individual content elements can be changed at any time, without requiring entire video segments to be re-rendered whenever a change is needed.
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Polycom Digital Signage Player Getting Started Guide
Polycom Digital Signage Solution
Polycom Digital Signage Server The Polycom Digital Signage Server automatically distributes new content to remote locations and receives continuous status updates from all Polycom Digital Signage Players.
Polycom Digital Signage Remote Manager The Polycom Digital Signage Remote Manager application works with the Polycom Digital Signage Server to enable administration of networks of players.
Polycom Digital Signage Web Controller The Polycom Digital Signage Web Controller software lets users easily update and manage content on the Players in a Polycom Digital Signage network, with point-and-click simplicity.
Polycom Digital Signage Agent The Polycom Digital Signage Agent software is the link between Players and the Server, enabling network status and health monitoring.
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Architecture Overview
Getting Started with the Polycom Digital Signage Player
Architecture Overview
The image above presents an overview of the Polycom Digital Signage solution, depicting the overarching architecture for the various components of the solution. Content, in the form of templates, assets, and playlists, is created, assembled and managed using the Polycom Digital Signage Web Controller. Users can easily update content using the Web Controller’s point-and-click interface. The content is automatically distributed to Polycom Digital Signage Players via the Polycom Digital Signage Server, which acts as the central hub for the Polycom Digital Signage system. The Polycom Digital Signage Player renders content in real time for display to a monitor, with the Polycom Digital Signage Agent linking Players to the Server. The Polycom Digital Signage Agent also monitors the status of the Polycom Digital Signage Player, and sends regular heartbeat and status messages to the Polycom Digital Signage Server. The Agent can also take steps to "heal" the Player if it detects a problem. Administrators monitor and manage the system using the Polycom Digital Signage Remote Manager application. This software displays the status and details of all the Players connected to the system. Administrators can also use the Polycom Digital Signage Remote Manager to distribute and manage content packages, as well as issue commands to individual players or groups of players, although content updates and distribution are typically handled via the Polycom Digital Signage Web Controller. The Web Controller is used for day-to-day updates to content appearing on the monitors in a given Polycom Digital Signage network. Polycom, Inc.
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Polycom Digital Signage Player Getting Started Guide
Customer Support
Customer Support Recognizing that technology alone cannot solve today’s complex challenges, Polycom Global Services provides the industry’s best technical support staff and programs to let you concentrate on the task at hand. Polycom users can select from a variety of support solutions to obtain the level of support that best meets their needs. Before contacting your Polycom Global Services representative for technical assistance, gather as much information as possible about your situation. Any information you can provide helps us assess the problem and develop an appropriate solution.
Polycom Global Services Telephone If you have comments or questions about Polycom or if you need technical assistance, contact: •
Polycom Global Services in U.S.A. 888-248-4143
What’s Included Verify that the ship kit includes the following contents:
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•
The Polycom Digital Signage Player appliance
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One USB mouse
•
One power cord
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One Cat5e ethernet cable
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One DVI-VGA adapter
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One dual VGA cable
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One dual DVI cable
•
Windows Vista reinstall DVD
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Polycom Digital Signage Player Getting Started Guide (this guide)
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Player Specifications
Getting Started with the Polycom Digital Signage Player
Player Specifications Type
Specifications
Processor
Intel® Core™2 Duo E84000 with VT (3.00 GHz, 6M, 1333MHz FSB)
OS
Microsoft® Windows Vista™ Business SP1, 32-bit
Memory (RAM)
2 GB
Storage
230 GB
Video
256MB ATI® Radeon™ HD 3450 dual DVI or dual VGA via cable adapters
Audio
Analog Devices ADI 1984A Integrated HD Audio
Hard Disk Drive
One 3.5-inch HDD
Ports
8 USB 2.0 ports (2 front, 6 rear); 1 RJ-45 ethernet jack; 2 PS/2; 1 Display; 1 serial; 1 parallel; 1 eSATA; 2 Line-in (stereo/microphone); 2 Line-out (headphone/speaker)
Dimensions
11.40” x 3.35” x 12.74” 28.9 cm x 8.52 cm x 32.36 cm
General Safety Information WARNING: Use of controls, adjustments, procedures, connections, or signal types other than those specified in your documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards.
CAUTION: This product is not intended for use in flammable or explosive environments.
When setting up the appliance for use:
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Place the appliance on a hard, level surface.
•
Do not stack the equipment, place it in an enclosed space, or otherwise install it where it is subject to heated air. The equipment should have at least 10.2 cm (4 inches) of clearance on all vented sides to permit the airflow required for proper ventilation. Restricting airflow can damage the equipment or cause overheating.
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Polycom Digital Signage Player Getting Started Guide
•
General Safety Information
The cable used with the modem should be manufactured with a minimum wire size of 26 American wire gauge (AWG) and an FCC compliant RJ11 modular plug.
When operating your equipment: WARNING: Do not operate your equipment with any cover(s) (including computer covers, bezels, filler brackets, front-panel inserts, etc.) removed.
WARNING: Do not use your equipment in a wet environment. Protect equipment from liquid intrusion.
•
Do not use damaged equipment, including exposed, frayed, or damaged power cords.
•
Disconnect your device and all peripherals (including an integrated or optional modem or TV tuner) from any wall connections during an electrical (lightning) storm or when you will be away for extended periods.
•
Do not push any objects into the air vents or openings of your equipment. Doing so can cause fire or electric shock by shorting out interior components.
When Working Inside Your Appliance Do not attempt to service the equipment yourself, except as explained to you by Polycom support. Always follow installation and service instructions closely. Some internal components, such as PC cards, may become very warm during normal operation. Before touching any internal components, allow time for them to cool. Disconnect all cables from the portable computer including the phone cable before opening the memory/modem access door. This product contains an Optical Disk Drive, which has built-in laser devices. To prevent any risk of exposure to laser radiation, do not disable or open any ODD assembly for any reason. These ODDs comply with safety requirements and are classified as Class 1 Laser Products, under the US DHHS Standard and IEC/EN60825-1 Laser Safety Standard. These ODD devices contain no user adjustments nor any user-serviceable or -replaceable parts.
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General Safety Information
Getting Started with the Polycom Digital Signage Player
Protecting against Electrostatic Discharge Electrostatic discharge (ESD) events can harm electronic components inside your equipment. To prevent ESD damage, you should discharge static electricity from your body before you interact with any of your equipment’s internal electronic components by touching a metal grounded object, such as the unpainted metal surface on your computer’s I/O panel. In addition, as you work inside the equipment, periodically discharge any static charge your body may have accumulated.
General Power Safety Observe the following guidelines when connecting your equipment to a power source: •
Check the voltage rating before you connect the equipment to an electrical outlet to ensure that the required voltage and frequency match the available power source.
•
Your device is equipped with either an internal power source or an external adapter. For an internal power source, your device is equipped with one of the following: — An auto-sensing voltage circuit: Devices with an auto-sensing voltage circuit do not have a voltage selection switch on the back panel and automatically detect the correct operating voltage. OR
— A manual selection voltage selection switch: Devices with a voltage selection switch on the back panel must be manually set to operate at the correct operating voltage. Set the switch to the position that most closely matches the voltage used in your location.
NOTE: The switch on your system may be different from the one pictured above.
CAUTION: To avoid damaging a Player with a manual voltage selection switch, set the switch for the voltage that most closely matches the AC power available in your location.
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Polycom Digital Signage Player Getting Started Guide
Environmental Considerations
•
To prevent electric shock, plug the equipment power cables into properly grounded electrical outlets. If the equipment is provided with a 3-prong power cable, do not use adapter plugs that bypass the grounding feature, or remove the grounding feature from the plug or adapter.
•
To remove a portable computer from all power sources, turn the computer off, disconnect the AC adapter from the electrical outlet, and remove any battery installed in the battery bay or module bay.
Ergonomic Instructions WARNING: Improper or prolonged keyboard use may result in injury.
WARNING: Viewing a display or external monitor screen for extended periods of time may result in eye strain.
Environmental Considerations ENERGY STAR® Information The EPA’s ENERGY STAR program is a joint effort between the EPA and manufacturers to reduce air pollution by promoting energy-efficient products. You can help reduce electricity usage and its side effects by turning off your product when it is not in use for extended periods of time, particularly at night and on weekends. Any Polycom product bearing the ENERGY STAR eblem on the product or on a start-up screen is certified to comply with the EPA ENERGY STAR requirements as configured when shipped by Polycom. Additional information on the ENERGY STAR program is available at www.energystar.gov.
TCO Certification Any Polycom product bearing a TCO label has been certified to a TCO voluntary environmental certification. TCO certification requirements focus on features that contribute to a healthy work environment such as recyclable design, energy efficiency, ergonomics, emissions, avoidance of hazardous substances, and product take-back.
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Environmental Considerations
Getting Started with the Polycom Digital Signage Player
For more information on TCO’s environmental certifications, please visit www.TCODevelopment.com.
Recycling Information Polycom recommends that customers dispose of their used computer hardware, monitors, printers, and other peripherals in an environmentally sound manner. Potential methods include reuse of parts or whole products and recycling of products, components, and/or materials.
Waste Electrical and Electronic Equipment (WEEE) Directive In the European Union, this label indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility to enable recovery and recycling.
Registration, Evaluation, and Authorization of Chemicals (REACH) REACH is the European Union chemical substances regulatory framework. Please note the following products with substances of very high concern (SVC): Part Name
Substance Name
CAS Number
Wired keyboard
Bis (2-ethyl(hexyl)phthalate) (DEHP)
117-81-7
Wired mouse
Bis (2-ethyl(hexyl)phthalate) (DEHP)
117-81-7
Power cord
Bis (2-ethyl(hexyl)phthalate) (DEHP)
117-81-7
Perchlorate Material Perchlorate Material - special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate. This notice is required by California Code of Regulations, Title 22, Division 4.5, Chapter 33: Best Management Practices for Perchlorate Materials. This product/part includes a battery that contains Perchlorate material.
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Polycom Digital Signage Player Getting Started Guide
Player Appliance Elements
Export Regulations Customer acknowledges that this Product, which may include technology and software, are subject to the customs and export control laws and regulations of the United States (“U.S.”) and may also be subject to the customs and export laws and regulations of the country in which the Products are manufactured and/or received. Customer agrees to abide by those laws and regulations. Further, under U.S. law, the Products may not be sold, leased, or otherwise transferred to restricted end-users or to restricted countries. In addition, the Products may not be sold, leased, or otherwise transferred to, or utilized by an end-user engaged in activities related to weapons of mass destruction, including without limitation, activities related to the design, development, production or use of nuclear weapons, materials, or facilities, missiles or the support of missile projects, and chemical or biological weapons.
Player Appliance Elements Front Panel
The Polycom Digital Signage Player appliance front panel includes the following elements:
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1
Power button
2
CD/DVD drive
3
CD/DVD eject button
4
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Player Appliance Elements
Getting Started with the Polycom Digital Signage Player
5
Headphone output
6
Microphone input
7
USB 2.0 ports (2)
8
Hard drive activity light
9
Network connection light
10 WiFi light (WiFi not enabled in Player appliance) 11 Diagnostic lights
Back Panel
The Polycom Digital Signage Player appliance back panel includes the following elements:
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1
Display output for VGA or DVI splitter cable
2
Power supply check button
3
Power supply check light
4
Cover-release latch and padlock ring
5
Security cable slot
6
AC power input
7
Back-panel connector space
8
S-Video output
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Polycom Digital Signage Player Getting Started Guide
Player Appliance Elements
Connections
The connections region of the Polycom Digital Signage Player appliance back panel includes the following elements: 1
PS/2 mouse input
2
Parallel (printer) connector
3
Serial connector
4
Network activity light
5
Ethernet connector
6
Link integrity light
7
Line out audio connector
8
Line in/microphone audio connector
9
USB 2.0 connectors (6)
10 eSATA connector 11 PS/2 keyboard connector
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2 Polycom Digital Signage Player Setup
This chapter explains basic setup and configuration tasks for the Polycom Digital Signage Player. This chapter contains the following sections: •
Hardware Setup
•
Licensing the Polycom Digital Signage Player
•
Setting Up Your Monitor
NOTE: Polycom strongly recommends upgrading to the latest version of the PDS Player software and other elements of the PDS suite prior to entering a production environment. This chapter outlines necessary initial appliance configuration, but further software updates may be needed. Please consult Polycom Global Services for further information.
Hardware Setup Setting up the Physical Unit Set up the Player appliance on a dry, clean, and level surface.
1
CAUTION: Installing your Player appliance in an enclosed space can restrict the airflow and negatively affect your Player’s performance. Be sure to:
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Leave a 4 inch minimum clearance on all sides of the Player that have air vents.
•
Prevent the non-ventilated sides of the system from touching the enclosure.
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Polycom Digital Signage Getting Started Guide
2
Hardware Setup
Connect the mouse and keyboard to USB ports. NOTE: Customer must supply own keyboard.
3
Connect the monitor. Please note that the monitor must be connected to the connector marked “1” on the DVI or VGA output splitter cables. The cables are pictured below.
Note: While the PDS Player shipment includes the DVI and VGA splitter cables, users will need to supply their own VGA or DVI cable to attach to the splitter.
4
Connect the power cord to the AC power socket on the device.
5
Press the Power button on the front panel of the Player. Note: Do not attach the Player to the network before powering on.
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6
The Player application may start automatically. Press ALT + ESC simultaneously to suspend the Player CG Renderer. This may need to be repeated upon each reboot of the Player application.
7
Right-click on the Agent Icon, a red cross on a red field, in the Windows System Tray.
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Licensing the Polycom Digital Signage Player
Polycom Digital Signage Player Setup
Select Disable Agent Actions from the menu that appears.
8
Open the Windows Start Menu. Right-click on Computer and then left click Properties.
9
Click Change beside “Computer name, domain, and workgroup settings.” Change your computer name from the default to a unique name. Record the name when you change it. The unique computer name will be required for application of the new zip code through Polycom Support.
10 Shut the Player down. 11 Connect the Player to the network. 12 Power the Player on again. 13 Double-click the Windows licensing icon in the System tray. In the dialogue that appears, enter the Windows Product Key. This can be found on the license sticker located on the top of your appliance.
Licensing the Polycom Digital Signage Player If your Player has not been licensed, it is necessary to perform a simple licensing process prior to first use. Polycom provides two methods for licensing the Player: one via the Polycom Digital Signage Remote Manager, the other directly via the PDS Player. Please note that Polycom recommends using Remote Manager to perform the licensing process. NOTE: Please refer to the Polycom Digital Signage Server Getting Started Guide and the Polycom Digital Signage Administrator Guide for information on installing and using the Polycom Digital Signage Remote Manager.
To license the PDS Player through the Polycom Digital Signage Remote Manager: 1
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Open the Polycom Digital Signage Remote Manager on your administrative computer.
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Polycom Digital Signage Getting Started Guide
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Licensing the Polycom Digital Signage Player
2
Right-click the name of the player to be licensed within the network pane of the Remote Manager. Click Open Player Console.
3
The Remote Player Management Console will appear.
4
Click Set License and choose Polycom Player from the context menu.
5
The Set Polycom Player License pop-up will appear. Click Request License Key.
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Licensing the Polycom Digital Signage Player
Polycom Digital Signage Player Setup
6
The License Key pop-up will appear. Enter your company name and user email. Click Request License Key.
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A License Key should populate automatically .
8
Click OK.
To license the PDS Player through the Player software: 1
The PDS Player may launch automatically upon startup. Click ALT + ESC to exit the CG Renderer if necessary.
2
If the Player does not launch automatically, double-click on the icon on the desktop.
3
You will be prompted to agree to an end-user license agreement. Accept the agreement.
4
If your Player has not been licensed, the License Manager will appear.
5
Note the Product ID, which will appear automatically.
6
Enter your PDS Serial Number. The Serial Number is unique per customer and comprehensive across the Polycom Digital Signage solution. Contact Polycom support to receive your Serial Number. Do not discard this number, as you will need to enter it during all subsequent licensing processes. NOTE: If you do not yet have a PDS Serial Number, the Evaluate button will appear. Click this to allow you to use a temporary license.
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Polycom Digital Signage Getting Started Guide
Setting Up Your Monitor
7
Enter your Name, Company Name, and Email Address.
8
Click Request License.
9
The License Key will populate automatically. Click OK. NOTE: Users operating in a secure environment without Internet access will need to contact Polycom Support in order to receive their License Key.
10 The Polycom Digital Signage Player should then appear.
Setting Up Your Monitor Polycom Digital Signage Players can run in Single Monitor or Dual Monitor Mode. A typical installation runs in Single Monitor Mode. In this mode, you can set the HD display resolution directly from the Polycom Digital Signage Player, along with the appropriate settings to configure Single Monitor Mode. If you will be running your players using a single video graphics output on the PC, skip to the next section. 18
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Setting Up Your Monitor
Polycom Digital Signage Player Setup
However, a Player running in Single Monitor Mode will launch with default resolution of 1024 x 768. In order to configure the optimal resolution for your monitor and solution needs, two options are available. The recommended method is to locally configure the Player output to match the default resolution of the monitor. The other method is provided through Remote Manager by configuration of an .ini file. This method is recommended for users with advanced IT knowledge only. It is detailed in the Polycom Digital Signage Administrator Guide. NOTE: At any time during the Polycom Digital Signage Player setup, when the Polycom Digital Signage Player is displaying content from a currently playing playlist in single monitor full screen mode, you can stop player output and go back to displaying the Windows Desktop by simultaneously pressing the ALT and Escape keys of the keyboard connected to the Polycom Digital Signage Player.
Setting Your Player Resolution
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1
Click on Tools > Settings > Video Settings from the Menu of the Polycom Digital Signage Player.
2
Ensure that Dual Monitor Mode is deselected.
3
To view the output of the Polycom Digital Signage Player full-screen, select Full Screen to enable.
4
Select your desired output resolution from the drop-down menu.
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Polycom Digital Signage Getting Started Guide
Setting Up Your Monitor
5
If a custom resolution is required, click the Custom radio button and enter the resolution.
6
Click Apply.
7
The CG Renderer will relaunch at the correct resolution. Hit ALT + ESC to close the Renderer.
8
Click OK to close the Settings window.
9
To reload the Playlist, click File > Load Playlist.
10 Choose DefaultPlaylist.xplst and click Open. The Playlist should begin playing.
Dual Monitor Mode Dual Monitor Mode lets installers connect a VGA connector to a Player, allowing network administrator to view the primary screen desktop, and any running applications like the Player software, without interrupting the digital signage playout to the Secondary Screen connected to the second video graphics output of the PC. Dual monitor mode will also allow you to clone the output to support two monitors simultaneously.
Dual Monitor Hardware Setup To set up Dual Monitor Mode:
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1
Ensure both the primary monitor and the secondary monitor to be used are powered on before powering up the PC, but only connect your secondary monitor to your computer when instructed.
2
Start by connecting your primary monitor to the first connector on the splitter cable.
3
Navigate to the Windows Display Settings to set your monitors.
4
When running Polycom Digital Signage Players in Dual Monitor Mode, the Windows desktop displaying the Player application should be the primary monitor in the Windows Display Settings, and the secondary output screen should be the secondary display.
5
The easiest way to guarantee that Windows detects the primary monitor as the desktop is to connect only the desktop computer monitor and turn on the computer. Then go to Windows Display Settings where you will see a greyed-out second monitor.
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Setting Up Your Monitor
Polycom Digital Signage Player Setup
6
Attach a VGA or DVI cable to your secondary monitor and the other end to the second connector on your display splitter, ensuring the appropriate video input is selected on your primary monitor. Next, right click on the greyed out icon and choose attach, and select extend windows desktop onto this monitor, before finally clicking Apply and OK. Note: If you have your second monitor attached already, you may see a clone of your desktop screen or the primary and secondary monitors may be reversed. If reversed, swap cables and start over.
Enabling Dual Monitor Mode on the Player 1
Click on Tools > Settings > Video Settings from the Menu of the Polycom Digital Signage Player.
2
Select Dual Monitor Mode.
3
Select your desired output resolution, typically 1280 x 720.
4
To view the output of the Polycom Digital Signage Player full-screen on the second monitor, enable Full Screen.
5
Click Apply and OK to close the Program Settings dialog box.
6
To reload the Playlist, click File > Load Playlist. Choose DefaultPlaylist.xplst and click Open. The Playlist should begin playing.
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Polycom Digital Signage Getting Started Guide
Setting Up Your Monitor
Enable Self-Healing When all configuration has been completed, self-healing should be re-enabled. To re-enable self-healing:
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1
Right-click on the Agent Icon, a red cross on a red field, in the Windows System Tray.
2
Select Enable Agent Actions from the menu that appears.
Polycom, Inc.
A Regulatory Notices
Regulatory Notices USA Regulatory Notices Part 15 FCC Rules This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1
This device may not cause harmful interference, and
2
This device must accept any interferences received, including interference that may cause undesired operation.
Class A Digital Device or Peripheral NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. In accordance with part 15 of the FCC rules, the user is cautioned that any changes or modifications not expressly approved by Polycom Inc. could void the user's authority to operate the equipment. We recommend that you install an AC surge arrestor in the AC outlet to which this device is connected. This action will help to avoid damage to the equipment caused by local lightning strikes and other electrical surges. Czech Republic Regulatory Notices
Polycom, Inc.
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Polycom Digital Signage Player System
Regulatory Notices Canadian Regulatory Notices Class A Digital Device This Class [A] digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe [A] est conforme à la norme NMB-003 du Canada. EEA Regulatory Notices This Polycom Digital Signage Player has been marked with the CE mark. This mark indicates compliance with EEC Directives 2006/95/EC and 2004/108/EC. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd, 270 Bath Road, Slough, Berkshire, SL1 4DX, UK. Worldwide Regulatory Notices Warning This is a Class A product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures. Plugs Acts as Disconnect Device The socket outlet to which this apparatus is connected must be installed near the equipment and must always be readily accessible. La prise électrique à laquelle l’appareil est branché doit être installée près de l’équipement et doit toujours être facilement accessible. Installation Instructions Installation must be performed in accordance with all relevant national wiring rules. L’Installation doit être exécutée conformément à tous les règlements nationaux applicable au filage électrique.
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Polycom, Inc.
