Pointsec Mobile Symbian OS (S60) 3.3.6 Release Notes 5 September 2010
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Revision History Date
Description
5 September 2010
First release of this document
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[email protected]?subject=Feedback on Pointsec Mobile Symbian OS (S60) 3.3.6 Release Notes).
Contents Important Information .............................................................................................3 Introduction .............................................................................................................5 What's New ..............................................................................................................5 New Devices ....................................................................................................... 5 Resolved Issues .................................................................................................. 5 Supported Devices .................................................................................................6 3rd-party Software ............................................................................................... 7 Push Email and Temporary Encryption................................................................ 7 Untested Software ............................................................................................... 8 System Requirements ............................................................................................8 Disk and Memory Space ..................................................................................... 8 Operating Systems and Software ........................................................................ 8 Compatibility between Releases .......................................................................... 8 General Recommendations....................................................................................9 Consider Usability ............................................................................................... 9 Let Operations Complete ..................................................................................... 9 Unlock Pointsec Mobile ....................................................................................... 9 Be Carefule When Defining Encryption................................................................ 9 Consider Memory Card Tips ................................................................................ 9 Known Issues in This Release .............................................................................10
New Devices
Introduction Welcome to Pointsec Mobile Symbian OS (S60) version 3.3.6. This enterprise-grade remote-access client gives Nokia Series 60 3rd Edition devices real-time data encryption. This document explains new features and functions in this release, resolved issues and system requirements.
What's New New Devices Newly supported device in this version: Nokia 6730 Classic
Resolved Issues ID
Description
00454649
"Unknown number" showed when calling through call logs.
Introduction
Page 5
Resolved Issues
Supported Devices These are the devices and operating systems that are supported at the time of the release of Pointsec Mobile Symbian OS (S60) 3.3.6. This list can change. The current list of supported devices is on our website (http://www.checkpoint.com/supportedhandhelds/). Device
Recommended phone software (firmware) version
Nokia E50
06.28.3.0 or later
Nokia E51
100.34.20
Nokia E52
022.009 or later
Nokia E60
2.0618.06.05 or later
Nokia E61 Nokia E61i
1.0633.22.05
Nokia E62
2.06.18.06.17 or later
Nokia E63
100.21.110
Nokia E65
1.0633.18.01
Nokia E66
200.21.118 or later
Nokia E70
2.0618.07.09 or later
Nokia E71
200.21.118 or later
Nokia E71x
03.27 or later
Nokia E72
022.007 or later
Nokia E75
110.48.125 or later
Nokia E90
210.34.75
Nokia N80
4.0632.0.38 or later
Nokia N81
10.0.035
Nokia N81 8GB
11.0.045
Nokia N82
11.0.117
Nokia N93i
11.0.009
Nokia N95
12.0.13 or later
Nokia N95 8GB
15.0.015
Nokia N97
11.0.021 or later
Nokia N97 mini
10.0.020 or later
Supported Devices
Page 6
3rd-party Software
Device
Recommended phone software (firmware) version
Nokia 6110 Navigator
03.51
Nokia 6730 Classic
021.009 or later
Nokia 6121 Classic
Latest firmware
Nokia 6124
04.34
We recommend that you upgrade to the latest ROM available from your phone manufacturer.
3rd-party Software Pointsec Mobile Symbian OS (S60) 3.3.6 operates with these 3rd-party products:
F- Secure Mobile Security 4.0 (13511)
Mail for Exchange 2.7 and 2.9
Nokia Intellisync Mobile Suite 7.0 - 9.0 is supported under the conditions described in the "Push Email" section
Sybase iAnywhere OneBridge 5.50 (17094)
SEVEN Always-On Mail 5.0.20
Trend Micro Mobile Security 5.0 (1050)
Push Email and Temporary Encryption On devices with the necessary firmware and policy configuration,you can be notified of incoming email even when Pointsec is in a locked state. The Enable screen lock setting must be set to Yes. In the Pointsec Mobile About box, look for the text "Push email is supported". The Temporary Encryption function is supported on the same devices as the Push Email function. For a description of the temporary encryption function, see the Administrator’s Guide delivered with the product. These devices using the recommended software version support Push Email and Temporary Encryption:
E90
E71
E71x
E72
E75
E66
E63
E51
E51-2
E52
Supported Devices
Page 7
Untested Software
Untested Software We do not recommend the installation of untested software because this may compromise Pointsec Mobile's functionality or produce unwanted behavior in the device. These are examples of possible issues with untested software:
The software may be denied access to encrypted files.
Pointsec Mobile must close most applications when locking, and untested software may not handle restart properly.
The software may create files that unintentionally become encrypted. A common example is .txt files used for logging. Unintentionally encrypted files may prevent the software from working properly, but can be worked around by placing the folder containing such files on the exclusion list.
System Requirements To install Pointsec Mobile on a device, you must have a working synchronization connection between the Symbian device and a PC.
Disk and Memory Space On the:
Space
Administrator’s workstation
Minimum 5 MB
Device
Minimum 0.5 MB
Operating Systems and Software On the:
Space
Administrator’s workstation
Microsoft Windows 2000 Professional or XP Professional
Vista is supported in Pointsec Administration Console 1.3
Synchronization software
Pointsec Administration Console 1.1.1 or later (See Pointsec Administration Console Release Notes)
Nokia S60 3rd Edition
Synchronization software
Device
Compatibility between Releases You can upgrade from Pointsec for Symbian OS (S60 3rd Ed.) 3.x to Pointsec Mobile Symbian OS (S60) 3.3.6. You cannot upgrade from Pointsec Mobile Symbian OS (S60) 3.3.1 to version 3.3.2 on E66 pr2 and E71 pr2 devices. You must remove version 3.3.1 before installing version 3.3.2.
System Requirements
Page 8
Consider Usability
General Recommendations Always use the documented procedures for installing, upgrading, and removing Pointsec Mobile.
Consider Usability Before deploying to large numbers of users, we recommend that you test each new profile for usability. While Pointsec Mobile is a powerful, flexible security tool, it does not warn if security settings are likely to make the device difficult to use. If you need help reaching the optimum balance between security and user experience for your organization, please contact your Check Point representative.
Let Operations Complete When installing, upgrading or uninstalling Pointsec Mobile, do not switch the device off manually until the operation is complete.
Unlock Pointsec Mobile Make sure that Pointsec Mobile is unlocked before initiating installation or removal of other applications on a Pointsec Mobile-protected device.
Be Carefule When Defining Encryption When defining encryption inclusion lists:
Do not add C:\ to the list. If you do, you risk encrypting programs and utilities so that they do not function correctly.
Ensure that Pointsec Mobile does not encrypt files or folders needed by any unsupported applications you may have chosen to use. If you are uncertain, try adding relevant files and folders to the exclusion list, or test using the Relaxed and Typical predefined sets.
Consider Memory Card Tips Do not configure the setting Require encrypted memory cards to Yes in the install settings if users will need to run applications from their memory cards. Do not switch off power to the device when encrypting or decrypting a memory card. Do not run anti-virus scans when:
Pointsec Mobile is locked.
Encrypting/decrypting cards.
Creating a back-up. (Automatic scans should be disabled.)
General Recommendations
Page 9
Consider Memory Card Tips
Known Issues in This Release ID
Short Description
N/A
Upgrade not possible on E66 pr2 and E71 pr2 devices
00512739
Backup and restore to memory card only
00503905
On N97 devices: Memory card encryption supported on internal card only
00454654
Interoperability problem with Kaspersky Mobile Security
00453907
Problem using WLAN in offline mode
00397636
The mail application closes when an attachment is added
00397470
Mp3 files not encrypted when in use
00396600
Inconsistent Mail for Exchange behavior when synchronizing
00396288
Text display problems in some Pointsec Mobile dialog boxes accessed from the Pointsec Administration Console
00396088
Using an encrypted audio file for a ring tone does not work correctly
00394551
Locking Pointsec Mobile causes certain applications to terminate unexpectedly
00395933
A Mail for Exchange email is marked as read upon user access when Pointsec Mobile is in locked state
00395275
Restart needed if memory full when removing Pointsec
00390374
Decryption of multiple memory cards not possible when removing Pointsec Mobile
455917
The Pointsec Mobile Symbian OS (S60) Administration Guide says: "Upgrading Pointsec Mobile entails copying the Pointsec_s60v3.sis file and the InstProf.PPP file from the Install Set folder to the C:\Data\Others folder on your device." This information is obsolete. InstProf.PPP is no longer used during upgrade.
Third-Party Issues This section contains information on issues that are not Pointsec Mobile related. ID
Information
00396918
Due to issues with backup and restore functionality on the S60 3rd Ed. platform and Nokia PC Suite, Pointsec Mobile is not reliably restored after a backup operation. To avoid adverse consequences backup and restore is not supported at all by Pointsec Mobile.
00512739
Known Issues in This Release
Page 10
Consider Memory Card Tips
ID
Information
00396580
If you are using OneBridge DM and need to send out a Pointsec Mobile update profile, you must set the trigger for the update action in the OneBridge DM server to run when device connects, but only once every ... to a large value, for example, 1 year. The files should then be transferred only once (in this case, once every year). Otherwise, OneBridge DM sends out the same update profile repeatedly. If you want the file to be transferred again, change the trigger run option back to when device connects.
00395827
Nokia Intellisync MobileSuite 7 sometimes does not resume push e-mail when Pointsec Mobile unlocks. Workaround: 1. In the Intellisync server, go to the Settings tab and configure the following settings under Push/ReadySync Settings. 2. Click Retry on failed connections. 3. Set Initial retry interval to 5 minutes or less. 4. Set Subsequent interval to 5 minutes or less.
00455547
On rare occasions, Pointsec Mobile does not start after an unsupported (blocked) upgrade attempt. Workaround: Install the same version of Pointsec Mobile again.
Known Issues in This Release
Page 11
