Planning your Discharge from Hospital

    York Teaching Hospital NHS Foundation Trust   Planning your Discharge from Hospital Information for patients, relatives and carers  For more ...
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York Teaching Hospital NHS Foundation Trust

 

Planning your Discharge from Hospital Information for patients, relatives and carers

 For more information, please contact: Your Discharge Liaison Team York Hospital Patients Tel: 01904 725989 Scarborough and Bridlington Hospital Patients Tel: 01723 342593

Our Values: Caring about what we do  Respecting and valuing each other

Contents

Page

Planning your discharge from hospital

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Routine Discharges

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Day of Discharge

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Transport

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Rehabilitation

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Home

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Residential or Nursing Home

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Planning your discharge from hospital The hospital is the right place for you to be when you are in need of acute care. However, recent research has shown your health may actually deteriorate if you stay in hospital for longer than is necessary after your medical treatment has been completed. Being able to discharge patients without delay also helps us to admit other patients who urgently need acute hospital care. We ask for your help and co-operation with making plans for your discharge and we are here to support you with this.

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Caring with Pride: Our ultimate objective is to be trusted to deliver

Listening in order to improve  Always doing what we can to be helpful

Your discharge planning starts at the point you are admitted to hospital. This enables us to:  Assess what your needs are likely to be when you are ready to leave hospital.  Involve the MDT - multi-disciplinary team which includes Medical and Surgical Consultants, Ward Nurses, Therapists, Social Workers, Specialist Nurses, Discharge Liaison Team, District Nurse or Community Therapy Teams.  Make arrangements for equipment or services that you may need when you leave hospital. Please tell us if you were already receiving help at home from community services or family/friends. If you, or your relatives, have any questions or concerns about discharge arrangements, please speak with the nurse caring for you at the earliest opportunity.

Routine Discharges The majority of patients discharged from the acute hospital no longer require on-going care. Members of the MDT may identify you have on-going care needs.

safe, effective and sustainable healthcare within our communities

3

Our Values: Caring about what we do  Respecting and valuing each other

Day of Discharge We may ask you to vacate your bed and transfer to the Discharge Lounge. You can wait here in comfort for your discharge letters, medication and transport. Please note there is no Discharge Lounge at Bridlington Hospital; please discuss your discharge arrangements with ward staff. Please note that your relatives can park and pick you up outside the Discharge Lounge rather than use the hospital car park. Refreshments and sandwiches are available in the Discharge Lounge for patients. You will be given a copy of your discharge letter detailing your care and treatment, a copy will be sent to your GP directly. If you need medication and/or wound dressings you will be provided with a supply before discharge. A nurse or pharmacist can explain your medication before you go home. If at any point during your stay in hospital, you need any further information about your care, or the arrangements that are being made to assist you to leave hospital, the staff looking after you will be pleased to help.

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Caring with Pride: Our ultimate objective is to be trusted to deliver

Listening in order to improve  Always doing what we can to be helpful

Transport You should make your own transport arrangements to take you home. However if you are eligible, hospital transport can be arranged by the ward staff.

Rehabilitation The priority is to begin your rehabilitation as soon as possible and it may be beneficial for you to be transferred to another care setting. This will ensure you are cared for in the right place at the right time.

Home Wherever possible, we want to help you to return to your own home. If you have on-going health and social care needs you may be asked to speak to a social worker, a discharge liaison nurse and/or other members of the multi-disciplinary team involved in your care. We will discuss and agree with you and your family your care needs and any support you may require on discharge. If the correct level of support is not available when the Multi-Disciplinary Team agree that you are ready to leave hospital you may be required to move to another setting; this maybe a short term placement in a local residential or nursing home.

safe, effective and sustainable healthcare within our communities

5

Our Values: Caring about what we do  Respecting and valuing each other

Residential or Nursing Home Following assessment by the hospital team, it may become apparent that it will not be possible for you to return home, and your care needs will be best met in a Residential or Nursing Home. If your preferred Residential or Nursing Home does not have a vacancy, we will ask you to put your name on their waiting list and in the meantime a short term placement in another home will be arranged, until the home of your choice has a vacancy.

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Caring with Pride: Our ultimate objective is to be trusted to deliver

Listening in order to improve  Always doing what we can to be helpful

Tell us what you think We hope that you found this leaflet helpful. If you would like to tell us what you think, please contact: Roger Frampton, Patient Flow Manager, Scarborough General Hospital, Woodlands Drive, Scarborough, YO12 6QL, telephone 01723 342593 or Julie Plaxton, Patient Flow Manager, The York Hospital, Wigginton Road, York, YO31 8HE, telephone 01904 725989.

Teaching, Training and Research Our Trust is committed to teaching, training and research to support the development of staff and improve health and healthcare in our community. Staff or students in training may attend consultations for this purpose. You can opt-out if you do not want trainees to attend. Staff may also ask you to be involved in our research.

Patient Advice and Liaison Service (PALS) Patients, relatives and carers sometimes need to turn to someone for help, advice or support. Our PALS team is here for you. PALS can be contacted on 01904 726262, or via email at [email protected]. An answer phone is available out of hours.

safe, effective and sustainable healthcare within our communities

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Providing care together in York, Scarborough, Bridlington, Whitby, Malton, Selby and Easingwold

Owner Julie Plaxton, Patient Flow Manager Date first issued May 2004 Review Date May 2018 Version 3 (issued June 2016) Approved by Executive Board Document Reference PIL 245 v3 © 2016 York Teaching Hospital NHS Foundation Trust. All Rights reserved.

www.yorkhospitals.nhs.uk

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