Perspectives of ICT Development in Taiwan Phillip Ke-Hsiung Chung, Ph.D. Vice President MiTAC, Inc [email protected]

Agenda Part A: • MiTAC Group Overview Part B: • ICT Development in Taiwan - e-Government - e-Business - e-Transportation

Business Opportunities 2

MiTAC Group Overview

3

Business Segmentation of MiTAC Group UPC SUDC (聯成化科) UMTC

ELECTRONIC CHEMICALS

BOCLH

MIC (神達電腦)

Lienhwa (聯華實業) BASIC

INDUSTRY

GUCC Harbinger (聯訊創投)

MSH MSL (東海神達)

MPT (漢達精密) (順達)SYNNEX Thailand

Computerland

Taihwa

MiTAC-Synnex Group Gemtek SYNNEX SYNNEX India USA

DISTRIBUTION & Logistics

SYNNEX Australia 4

MITAC Inc. (神通電腦) Linpus

SYSTEM INTEGRATION & Webservice Solutions MiTAC Pico Edu.(神旭) SYNNEX Anjes MiTAC Onsys Canada(安際) Comm (聯宿) (新達電腦)

Synnex Taiwan Laser Computer

Lien Jeh

Paohwa Sinfotek (訊豐)

MRS (上海環達)

IT DESIGN & MANUFACTURING

MTC (神基科技)

Catac

AUECC

TYAN (泰安電腦)

Yacht Plant

MiTAC Group Turnover (Unit:US$ Billion)

-2008 Annual Sales > USD 18 Billion - Rank #4 Business Group in Taiwan

18 16

17 13

14 12 10 8 6

18

7

8.1

8.4

7.2

10

4.9 3.2

4 2 0

1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 5

MiTAC Group in Manufacture -9% worldwide market share in Desktop & NB computer -Export > 25 millions computers in 2008

6

Rugged NB & Industrial Server Wireless Rugged Tablet PC Full notebook features in less than 5lbs.

Ruggedized Notebook Computer Built to survive and meet military 810E standard.

Semi-Ruggedized Notebook B-series, N-series, and I-series.

MIL-STD 810F Compliance All GETAC portables are Laboratory Tested & Designed to MIL-STD 810-F Standards 48 HOUR BURN-IN

VIBRATION

SHOCK

HINGE TEST 8

RAIN TEST IP-54

Mio - MiTAC’s GPS PDA • 1st GPS PDA in the world • Mio ranked #3 GPS/PDA worldwide

MiTAC Group and Distribution Business - > 42,000 employee worldwide - > provide worldwide logistic supports Synnex U.S. & Canada

Mitac U.K. Synnex U.K. Mitac Belgium Mitac U.S. Mitac U.S. Synnex U.S. Synnex U.S. Mitac Germany GETAC Synnex Synnex U.S. Synnex U.S.

Mitac Beijin Synnex Beijing

Mitac Research Mitac Shanghai UPC Shanghai

Synnex China Mitac Shun-De

Laser Computer Synnex India Synnex Thailand

Synnex Mexico

Mitac Int' l UPC / BOCLH SYNNEX

Synnex Japa Mitac Jap Mitac Int' l Corp Mitac Inc. SYNNEX Taiwa UPC / BOCLH

Synnex Australia

Mitac Inc. 10

MiTAC SI business in e-Government ‹ Software Development & System Integration •

•

Taiwan Internal Revenue Service(IRS), total budget US$54M, 7100 programs, 100 sub-systems, on time delivery on Feb. 2001 Land information management system for the Land Administration Office of Ministry of the Interior, total budget US$18M,

‹ TeleCommunication • •

Intelligent Phony System II for Chunghwa Telecom Co., Ltd. Computer Telephony Integrated Call Center for Chunghwa Telecom Co., Ltd., total budget US$ 6M

MiTAC in e-Government Taiwan Intellectual Property System development (J2EE) - Cooperate with USPTO & RTIS To develop a new system for Patent and trademark application Reviewing and publishing.

- USD 27M for 4 years Establishing ROC Small & Medium Business Resource Center (J2EE) -Cooperate with MOEA & APEC to develop an ECRC Center for ROC S&M business - USD 12M for 4 years

Island-wide Networking System

Healthcare Management System

Integrated Computer System The Judicial Yuan, R.O.C. OA Computerization System

內政部警政署

Police Administration Police System Computerization

High-speed Optical Networking System

MiTAC Systems in Subway -E-Ticketing System for Subway, Citybus & Parking Lot Integration: ™ ™ ™ ™ ™ ™ ™

2. Successful Projects by MiTAC

7 MRT lines in Taipei: 1215 MRT Gate, 257 Auto Vending Machine. 7577Bus Validators 259 Parking Gantries 2500 Chain Stores in Taipei Issue 16 million smart cards and more than 3,000,000 real time transaction daily

Smart Card for Taipei Subway - 16 M cards issued, 3M transactions processed daily Smart Card Ticketing System of MRT, Bus & Parking Integration: ™

7 MRT lines in Taipei: 

™

14 Bus Companies in Taipei: 

™

7577 Bus Validators, 105 Bus-DPS, 13 Bus-CPS

259 Car Parking in Taipei: 

™

177 Parking Gantries, 43 PPS, 2 CPCPS.

2500 Chain Store in Taipei: 

™ ™

782 MRT Gate, 90 EQM, 128 PAM, 64 MRT-SPS, 1 MRT-CPS, 157 AVMs.

1800 POST, 1 POST-CPS

4 Bank Process System (BPS) 1 Central Clean Hose System (CCHS)

Smart Card for Taipei Subway - 7550 Bus Validators & 2500 chain stores in Taipei city

MiTAC System in Highway 2. Successful Projects by MiTAC

‹ ‹ ‹ ‹ ‹ ‹

Surveillance control center CMS Display Boards Emergency Telephones Sign Display Boards Data Gather, Loop Detectors Intelligent Traffic System

MiTAC System for Highway - Traffic Control Center

MiTAC System for City Surveillance Taipei county Traffic control center

Jun 08, 2007

MiTAC System for Safe City

ATP Training Simulator ‹ (Provide 13 systems of ATP driver simulator to Taiwan Railway Co.) Co.)

Summary of MiTAC business 1. Hardware manufacture - Rugged Notebook & PDA - Industrial Server - GPS/PDA

2. IT Devices distribution 3. System integration - e-Government solution - e-Transportation system - City Surveillance system(Safe City) 21

ICT Development in Taiwan

22

23

Perspectives of ICT Development in Taiwan 2000

2005

2009

2012

M-Taiwan E-Taiwan

• M-Service

• Intelligent Taiwan

• E-Infrastructure

• M-Life

• E-Government

• M-Learn

• E-Business

• inter-agent integration

• ETransportation • E-Industry

I-Taiwan U-Taiwan • Ubiquitous Network Society

- Every 20 students must assign one PC - Each school must implement LAN - Each government agency must have web site and provide on-line services to citizen 24

ICT Evolution and Development in Taiwan NII Plan (2007(2007-2011)

NII Plan(2000Plan(2000-2006)

1.E-Government 1.Mobile Taiwan 2.E-Business 2.Deeper ICT application 3.ICTinfrastructure

Industry

T. t n e llig e t In upgrade

u-Taiwan

M-Taiwan e-Taiwan E-Government

E-learning

E-Business NII initiatives 1998

99

2000

E-learning 01

02

03

04

05

06

07

08

09

10

25

source：Executive Yuan, NICI， 2008/9

11 25 1

Perspective of e-Government ¾On demand government

On demand

Online

Interactive

Integrated

government

government

government

government

access 26

integration

On demand

Plan A,B,C,D,E & SME Or der ( pr oduct spec. ) The Past

Tai wan OEM

I nt er nat i onal I T compani es

del i ver y i nn ova te Out sour ci ng ser vi ces

End User

Fut ur e

Pl an C cash

End user Ser vi ce

Pl an A/ B

I nt er nat i onal buyer s IT Centralized manufacturers

suppl i er s par t s Fi r st t i er suppl i er s component s

End user e- Busi ness suppl y chai n Manuf act ur i ng Sal es Fi nance Suppor t / Ser vi ce Engi neer i ng Mar ket i ng R&D

Second t i er suppl i er s n Pl a

E

n D Pl a

Logi st i c/ del i ver y

27

C. Methodology A and B Plan A , B –&PlanSME

MINISTRY OF ECONOMIC AFFAIRS

I nt er nat i onal buyer s

I BM HP Compaq

Domest i c I T manuf act ur er s

Mitac 宏碁 Acer 神達 Asus 華碩 Plan A Plan B Tatung 大同 Automatic Invertec Automatic 英業達 Quotation、 Quotation、 ….等 etc Quality Quality …. Management、 15 Management、 15家 Suppliers enterprises Suppliers management collaboration

SMEs

Domest i c component s suppl i er s

management payment

SMEs Viatech Honhai Liteon HKK Yageo Wpi …. etc

1, 800 enterprises

I nf or mat i on sof t war e ser vi ces ent er pr i ses 28

29

C. Methodology C, DSME and E Plan C, D,–Plan E&

MINISTRY OF ECONOMIC AFFAIRS

Delivery enterprises

Holin, Dimerco, Evergreen-marine, Yang Ming ...

Shihhua

Banks

Fubon Bochk … etc Banks

Transportation planning

Plan D

Delivery

Viatech Psc IPF Sunon

Collaboration

Cash flow

Plan C Global e-payment、 online financing Global financial management

Acer、Mitac、 … Asuc、Tatung Central Manufacturers

Plan E

Customers and partners

Shipment tracking Inventory management

AmTran

Engineering design / Change management Design data sharing management

…. .

資訊電子 Informational Technologies 製造體系 Sphere

SMEs Information software services enterprises 30

29

e-Government Ranking Singapore

Canada

USA

Taiwan

Brown University

10

3

4

1

WEF

1 8

6 4

9 1

5 2

WMRC

WEF: World Economic Forum WMRC : World Markets Research Centre Brown University: Brown University Taubman Center for Public Policy 30

Global e-Government Report (Top 15 countries )

31

32

Examples of Achievements ICT Hardware Revenue in Taiwan 2005-2006

33

Internet and Mobile Phone Penetration in Taiwan Mobile subscribers 23,953K(2008/12) penertration rate >100% 2G 12,661千戶 3G 11,292千戶 Broadband Subscribers 7,127K(2008/12) Wire Broadband 4,968K ADSL 4,285K Cable Modem&lease line 683K Wireless Broadband 2,159K PWLAN 56K 3G 2,103K Broadband penertration rate 30.9% (2008/12) Digital TV coverage 78.01% (2008/12) Note: broadband include ADSL、Cable Modem、fixed line、PWLAN 、3G Source: NII、FIND

34

34

Broadband Subscriber Penetration in Taiwan 寬頻用戶數與普及率 35

450 400

30

寬頻用戶數(單位:萬)

350

250

20

200

15

150

10

寬 頻 普 及 率 ( %)

25

300

ADSL用戶數 Cabl e modem用戶數 其他( 固網專線及無線寬頻) 寬頻帳號數普及率

100 5

50 0

0 2001 2002 2003 2004 2005 2006 2007 2008 年度

35

Internet-connected computer server (near 10M servers totally)

36

35

E-Government Indicators Changes (2003-2005)

37

Examples of Achievements • • • • • • • • • •

3,000+ forms can be downloaded and processed 7000+ internet services provided by web sites 7/24 real time imagine for major traffic&scenic sites 7/24 Email box and call center services Extensively use convenient stores(7-11) and internet to interact with citizen’s need More than 70% people choose internet to pay their income tax. 80%+ companies use internet and media to pay their VAT. E-procurement hits 96% for all annual government procurement E-invoice has successfully deployed in B2B. Many of innovative e-government services provided crossagency cooperation and collaboration E-government was popular and welcome by citizen 38

E-Government Satisfaction Survey

39

WEF e-Government Score & Rank (2002-2007)

40

Experiences for emerging countries • E-Government promotion is key for ICT development in emerging countries. • e-government gives citizens greater access to information held by public authorities and makes government more transparent and accountable. • Enables and empowers citizens and leads to greater participation in the society. • Minimize the digital divide and rich & poor gap • Is Pivotal platform for e-Business development 41

e-Government in Taiwan • Taiwan has been making efforts to promote egovernment development. It aims to enhance the application of information and communications technology(ICT) by the government to link networks and provide extensive, proactive services not subject to the constraints of time or geographical location through a variety of service infrastructure. • The consequences have made government agencies dramatically more flexible and responsive, increase service speed, extend service time, extend the geographical reach of services, enrich service options, lower costs and be able to provide innovative interdepartmental services. 42

Thanks for your attention!

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