FACTORY SO THERE MAY BE LITTLE RESIDUE OF ASHES OR PELLETS INSIDE. This manual identifies potential hazards and has special safety messages that help you and others avoid personal injury and even death. Danger, Warning, and Caution are signal words used to identify the level of hazard.

PELLET STOVE

Warning signals a hazard that may cause serious injury or death if you do not follow the recommended precautions.

Model: QCPS-28000 (CTC #64-2838-4)

Caution signals a hazard that may cause minor or moderate injury if you do not follow the recommended precautions. However, regardless of the hazard, be extremely careful.

caution: IMPORTANT SAFETY INSTRUCTIONS If you have any problems with this unit or there are missing or damaged parts, please call our Customer Service line toll free at 1-800-459-4409. DO NOT RETURN THE UNIT TO THE PLACE OF PURCHASE before calling the toll free number above. We recommend the use of smoke detectors and carbon monoxide detectors with this type of product. Follow the manufacturer’s instructions when using smoke or carbon monoxide detectors. WARNING - Do Not Touch the fireplace while IT IS burning. Allow at least 15 minutes to cool down after the flame is extinguished for any refill/ restart/cleaning/maintenance.

INSTRUCTION MANUAL Important:

WARNING - Do not operate unit with hopper open.

Read this manual carefully to learn how to ASSEMBLE, operate and maintain your product properly. It is essential that you or any other operator of the appliance read and understand the contents of this manual before operating. The information in this manual can help you and others avoid injury and product damage. FAILURE TO FOLLOW all INSTRUCTIONS COULD RESULT IN PROPERTY DAMAGE, BODILY INJURY OR EVEN DEATH.

WARNING - Lid must be shut and tightly secured. WARNING - Do Not Operate With Door Open. WARNING - DO NOT TOUCH THE UNIT WHILE OPERATING OR IT IS STILL HOT. MAY CAUSE BURN HAZARD.

Store this manual in a safe place for future reference.

WARNING - KEEP CHILDREN AND ANIMALS AWAY FROM THE FIREPLACE.

THE PELLET STOVE MUST BE INSTALLED BY PROFESSIONAL OR CERTIFIED PERSONNEL. IT requires VENTing IN ACCORDANCE WITH LOCAL CODES AND FIRE REGULATIONS. CONTACT YOUR LOCAL BUILDING AND FIRE OFFICIALS FOR RESTRICTIONS AND INSPECTION IN YOUR AREA. CONTACT YOUR LOCAL BUILDING OR FIRE OFFICALS FOR RESTRICTIONS AND INSTALLION INSPECTION REQUIREMENTS (INCULDING PERMITS) IN YOUR AREA.

WARNING - DO NOT STORE / PLACE FLAMMABLE GOODS CLOSE TO FIREPLACE. WARNING - Restrict the use of this product to persons who read, understand and follow the warnings and instructions in this manual and on the unit. 1) Check local installation codes for your area. Call your Homeowner’s Insurance representative for inspection of your stove’s installation.

EACH UNIT HAS BEEN TESTED BEFORE LEAVING THE 1

2) Read and comply with the instructions in this manual.

foreign material gets on or inside your unit. Unplug unit first, and then vacuum and clean the motor and inside of the unit.

3) This stove is designed to burn Premium Wood Pellets only. Burning pea coal, cherry pits or anything other than wood pellets will void your warranty. Pellets with high ash content will not burn clean and will require the unit to be cleaned more often. This unit is designed for use with 6mm (1/4 in) diameter pellet fuel. Using pellets longer than 50 mm (2 in) can bind the auger and require frequent manual removal.

15) Improper gasket maintenance, including failure to replace gaskets, can cause air leaks resulting in smokeback problems. 16) This unit is for residential use only, but is not suitable for mobile homes.

4) Be sure your pellets are not damp or wet. Keep sawdust out of the unit.

specifications

5) Use 76mm (3 in) UL approved Pellet Vent TwistLock Pipe when installing this stove and follow the manufacturer’s specifications for installation and clearances. Even though this pipe interlocks, it is recommended to seal all connections with high temperature silicone. Use at least three screws to secure the pipe to this unit’s exhaust blower. If you do not use UL approved twist-lock pellet pipe, be sure to use UL approved pellet vent pipe and fasten each joint with at least three screws.

Model:............................................................... QCPS-28000 Width:............................................................ 55 cm (21.6 in) Depth:......................................................... 52.5 cm (20.6 in) Height:........................................................... 75 cm (29.5 in) Weight:........................................................80 kg (176.3 lbs) Hopper capacity: Up to......................... Up to 22 kgs (48.5 lbs) (Hopper capacity may vary slightly depending on pellet size, length and diameter) Burn rate:..........................................Maximum 2 kgs (4.4 lbs) BTU range:........................................................... 28000 BTU Electrical rating:.................................................120Vac, 60Hz Light cycle:................................................................... 410W Continuous cycle........................................................... 110W

6) Outside combustion air is mandatory for this unit to work properly. Make this connection using 48mm (17/8 in) ID metal pipe and coupler. Be sure to secure the pipe to the unit with a clamp. The outside end should be covered (screened) to prevent any foreign matter from entering the system. Try to keep the number of bends in this pipe to a minimum. 7) Regularly inspect the burn pot area and if any crust forms, remove it with a poker. 8) The ash in the burn pot should be removed regularly depending on the burn rate. Keep the air holes of the burn pot clean for a more efficient burning. Check your exhaust system frequently.

caution: IMPORTANT SAFETY INSTRUCTIONS

9) Keep pellets and all other combustible materials at a safe distance from the unit.

PROFESSIONAL INSTALLATION IS REQUIRED FOR THIS STOVE.

10) This unit requires floor protection if installed on a combustible surface. The minimum floor protection should give at least 152mm (6 in) of protection at the rear, and 101 mm (4 in) on each sides and 152mm (6 in) minimum at the front of the unit.

The pellet stove must be electrically grounded in accordance with local codes or with National Electrical code ANSI/ NEPA 70 and CSA-C22.1. This stove is designed for use with pellatized wood only. DO NOT BURN COAL OR WOOD LOGS OF ANY kind.

11) Horizontal runs should not exceed 1.2 m (4 ft) with a maximum vertical flue height of 10.6 m (35 ft).

This stove shall be operated with power source for the blowers, exhaust system and fuel feeding system.

12) This unit should be turned off and allowed to cool prior to cleaning. Any ashes should be kept in an airtight metal container and not disposed of until they are completely cooled.

Never block the air supply to or from the stove as it will seriously degrade the performance and cause smoking and soot.

13) Read the instructions thoroughly and save them for future use.

Do not burn high ash content pellets because it will rapidly fill up the burning pot and affect the combustion.

14) Do not allow paint, chemicals or construction dust on or near the unit. Do not allow liquid or any foreign materials on or inside your unit. Shut your unit down, let cool and then cover it when painting, during construction or similar activity. Wipe and clean your unit if any

The unit is not suitable for mobile homes. 2

Product labels WARNING - Read, understand AND FOLLOW all safety labels and markings on the unit.

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acccessories:

combustible sheet to prevent the possibility of embers falling through the surface. See Fig. 3.

See below for accessories included with your unit.

INSTALLATION:

warning - DO NOT USE MAKESHIFT MATERIALS OR COMPROMISES IN THE INSTALLATION OF THIS UNIT.

Remove the factory packaging and find a suitable location according to the following guidelines.

WARNING – INSTALL VENT WITH CLEARANCE SPECIFIED BY THE VENT MANUFACTURER.

CLEARANCE TO COMBUSTIBLES

This stove must be installed with the following minimum clearances to the side and back wall combustible material. Refer to Fig. 1 for vertical installation and Figure 2 for vertical corner installation.

COMBUSTION AIR SUPPLY: A flexible metal pipe is provided with this stove. Attach the pipe to the inlet at the stove’s rear. See Fig 4 for the air intake at the rear of stove. Attach the RODENT GUARD at the end and attach to the wall. Refer to fig 5 for installation of air intake. Fasten the pipe by attaching the TRIM COLLAR to wall. All connections must be secured and made airtight by using either an appropriately sized hose clamp and/or UL-181-AP foil tape.

Floor protection: Minimum 152 mm (6 in) in the front and 152 mm (6 in) on each side. The stove must be placed on continuous (grouted joints) of non-combustible material such as ceramic tile, cement board, brick, 9.5 mm (3/8 in) millboard or equivalent or other approved material suitable for floor protection. Note: Ceramic tile or any tile must be laid on a continuous non4

1 ft

Horizontal pipe run

1ft

Vertical pipe run

1 0.5

Example: (3 x 1.22 m [4ft] of vertical length = 3.66 m [12 ft] x 0.5 = 6 EVL) + (1 x elbow or “T” = 5 EVL) + (2 x 0.3 m [1 ft] of horizontal length = 2 EVL) Total EVL = 13. So 76.2 mm (3 in) diameter vent is allowed. Note: At altitudes more than 914.4 m (3000 ft), we suggest the use of 102 mm (4 in) diameter vent at an EVL of 2.13 m (7 ft) or more.

If outside air is not used, it is important that combustion air be easily available to the air inlet. An openable air register can be used in tightly insulated homes.

venting: This unit is certified for use with UL certified/ Listed 76 mm (3 in) or 101 mm (4 in) diameter in size. This unit can be vented in an existing chimney with the addition of a liner if the chimney is more than 101 mm (4 in) in diameter. Refer to the instructions provided by the vent or chimney manufacturer, especially when passing through a wall, ceiling or roof. This is a pressurized exhaust system. All vent connector joints must be sealed with 500F (260C) RTV silicone sealant to ensure consistent performance and avoid smoke and ash spillage. All horizontal connector joints must be sealed with UL181AP foil tape. We recommend that all vertical vent connector joints be secured with a minimum of 3 screws. caution - DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE SERVING ANOTHER APPLIANCE.

INSTALLATION CONFIGURATION:

caution – DO NOT INSTALL A FLUE DamPER IN THE VENTING SYSTEM OF THIS UNIT.

Horizontally install through wall Note: Follow L-vent chimney manufacturer’s instructions.

CAUTION - INSTALL VENT AT CLEARANCES SPECIFIED BY THE VENT MANUFACTURER.

1. Position the stove as Fig 1 & 2 and maintain the clearance specified in Fig. 3.

WARNING – DO NOT INSTALL IN BEDROOM. CAUTION – THE STRUCTURAl INTEGRITY OF THE MANUFACTURED HOME FLOOR, WALL AND CEILING/ROOF MUST BE MAINTAINED.

2. Determine the position of hole in wall where directly behind stove exhaust vent (refer to fig 4).

EQUIVALENT VENT LENGTH:

3. Always maintain 152.4 mm (6 in) clearance from combustible materials.

The longer the run of pipe in your installation, the more restriction there is in the system. Therefore larger diameter pipe should be used for longer runs.

4. Refer to fig 7 for installation.

Use 76.2 mm (3 in) pipe if you have less than 4.57 m (15 ft) of equivalent vent length (EVL).

5. Install L-vent wall thimble per L-vent manufacturer’s instructions.

To calculate EVL, use the following conversion table:

6. Attach enough piping to go through and extend at least 152.4 mm (6 in) beyond exterior wall. An 203.2 m (8 ft) vertical pipe run is suggested where possible to reduce the possibility of smoke spillage caused by negative pressure.

Qty

Type of pipe

EVL (ft)

1

90 degree elbow or “T”

5

1

45 degree elbow

3 5

7. Attach cap and seal outside wall thimbles with non-hardening water-roof mastic. 8. Note: Termination should not be located so that hot exhaust gases can ignite trees, shrubs or grasses or be a hazard to children. Exhaust gases can reaches temperature of 260˚C (500F) and cause serious burns if touches. 9. Located terminations: a) not less than 0.91 m (3 ft) above any forced air inlet located within 3.05 m (10 ft); b) not less than 1.22 m (4 ft) below or horizontally from, or one foot above, any door, window or gravity air inlet into any building; c) not less than 0.61 m (2 ft) from an adjacent building and not less than 2.13 m (7 ft) above grade when located adjacent to a public walkway.

Vertically With Chimney System

1. Follow L-Vent chimney manufacturer’s instructions. 2. Option – to achieve a centered vertical installation, a 45 degree elbow and a clean-out tee can be used to offset the pipe from the exhaust outlet to the rear center of the stove. 3. Option – install L-vent elbow in place of clean-out tee. Locate stove. Drop plumb bob to center of tee outlet, mark point on ceiling. Install ceiling support and L-vent pipe as per L-vent manufacturer’s instructions. 4. Always maintain 76.2mm (3 in) clearance from combustible materials. When passing through additional floors or ceilings, always install fire-stop spacer.

Vertically into Existing Chimney System As an alternate, 76.2 or 101.6 mm (3 or 4 in) L-vent can be run inside existing chimney to termination (refer to Fig 10).

5. After liner is up, cut either round or square hole in roof, always 76.2mm (3 in) larger all the way around pipe. Install upper edge and sides of flashing under roofing materials, nail to the roof along upper edge. Do not nail lower edge. Seal nail heads with flexible waterproof sealant. 6. Apply flexible, waterproof sealant where the storm collar meets the vent. Slide storm collar down until it sits on the flashing. Seal and install cap.

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Vertically into Existing Masonry Fireplace 1. Follow L-vent chimney manufacturer’s instructions. 2. Have the masonry chimney inspected by a qualified chimney sweep or installer to determine its structural integrity. 3. Run the pipe from the stove outlet to 457.2 mm (18 in) above the top of chimney.

Installation through side of Masonry Chimney

4. Install a blanket plate and the chimney pipe, and if used the outside air pipe as shown in Fig 11.

2. Position the stove, adhering to the clearance in Fig 1 & 2. Mark the center of the hole where the pipe is to pierce the masonry chimney.

1. Follow L-vent chimney manufacturer’s instructions.

5. Attach the DuraVent adaptor, a section of pipe and clean out tee, make sure the clean out tee is centered in the chimney flue area. Use RTV, metallic tape and a minimum of three self-taping screws at all joint connections to ensure a tight seal.

3. It will be necessary to cut out the masonry around the location of the pipe center mark. Cut a 101.6 mm (4 in) diameter hole for 76.2 mm (3 in) pipe and 127 mm (5 in) diameter hole for 101.6 mm (4 in) pipe.

6. Position the stove adhering to the clearance specified in Fig. 1 & 2.

4. Measure and build chimney top plate. Cut out hole for chimney pipe and if used for the outside air pipe.

7. Measure and build chimney top plate. Cut out holes for chimney pipe, and if used the outside air pipe. Install and seal with flexible waterproof sealant to prevent water leakage. Install vent cap.

5. Install the tee on the bottom of the vertical pipe system and lower it down the chimney until the center branch of the tee is level with the center of the hole in masonry as shown in fig 12. 6. Install and seal the top plate from step 3 with flexible waterproof sealant. Slip the storm collar over the pipe and while holding the pipe at the proper elevation, affix the collar with a minimum of three 6.35 mm (1/4 in) stainless steel metal screws. Seal all joints and seams around the collar. 7. Connect the horizontal pipe by pushing it through the hole in the masonry and lining it up with the branch in the tee. Push the pipe into the tee while twisting it to lock the tee. 8. If needed, once the horizontal pipe is in place, the space between the pipe and masonry may be filled with high temperature grout. 7

9. Install the trim collar. An adjustable pipe length and adaptor may be needed to align and complete the connection to the stove.

OPERATION: USING CORRECT FUEL This stove is designated for burning pelletized wood fuel only. Pellet of 6.35 mm (1/4 in) or 21.17 mm (5/6 in) in diameter and approximately 25.4 mm (1 in) long shall be used. Longer or thicker pellets sometime bridge the auger flights, which prevents proper pellet feed. Burning wood in forms other than pellets is not permitted. It will violate the building codes for which the stove has been approved and will void all warranties. This stove feed pellets at preset rates, adding fuel by hand will not increase heat output but may seriously impair the stove performance by generating considerable smoke. Do not burn wet pellets.

CONNECTION OF COMBUSTION AIR SUPPLY

The stove performance depends heavily on the quality of your pellet fuel. Avoid the use of pellet which is excess fines, with binder and high ash content.

STEP 1: Attach Trim Collar to the wall inside the house and attach with 4 screws. STEP 2: Attach Rodent Guard Cover to the wall outside the house and attach with 4 screws.

LIGHTING PROCEDURE

STEP 3: Attach the Metal Pipe to Air Intake at the back of stove (See Figure 4 for location of Air Intake) and attach with Pipe Clamp.

WARNING – MAKE SURE HOPPER LID AND FRONT DOOR OF THE STOVE HAVE BEEN TIGHTLY CLOSED BEFORE STARTED.

STEP 4: Route the Metal Pipe into the wall and fix the other end of Metal Pipe into Rodent Guard.

A. Fill the hopper and clean burn pot.

STEP 5: Attach the Rodent Guard onto the cover.

B. Make sure the front door and hopper lid are closed tightly.

STEP 6: Attach Exterior Cover to Rodent Guard Cover and attach with 2 screws.

C. Connect the plug into standard 120Vac, 60 Hz outlet. Press ON/OFF once to start lighting. D. The unit has entered the start-up period and pellet is now feeding under the preset rate. E. After 5 minutes, the pellet is then burning normally and you can select the HEAT LEVEL and BLOWER air flow as below: HEAT – Press UP and DOWN button at left side of control panel to select heat level. The LED display at left shall show 1 – LOW, 2 – MEDIUM, 3 – HIGH. 8

BLOWER – Press UP and DOWN button at right side of control panel to select air flow. The LED at right side shall show 1 –LOW, 2 – MEDIUM, 3 – HIGH.

material. Replace the ash drawer after cleaning. Make sure the drawer is pushed all the way in and level. 2. Open the door. Sweep the ashes on the front glass by the brush provided.

REFILL 1. Press ON/OFF switch once to turn the unit OFF. 2. The pellet will stop feeding but the unit will run for a few minutes.

3. Sweep the ashes on inside surfaces.

3. After the unit is cooled, open hopper lid and fill pellets into hopper. 4. Restart the unit by pressing ON/OFF once. warning - KEEP HOPPER LID AND FRONT DOOR CLOSED AT ALL TIMEs. DO NOT OVERFILL HOPPER.

SHUT DOWN PROCEDURE Press ON/OFF once to turn the unit OFF. The blower and exhaust fan will run for a few minutes until the pellets in firebox are completely burnt. The unit can only be restarted when the internal temperature fallen into preset level. 4. Pull out the burning pot and sweep the burning pot by brush. Also sweep the inside surface of fire box (around the burning pot) though the opening into Ash drawer. Put the burning pot back in place. Make sure it is level and all the way in.

CLEANING AND MAINTENANCE warning - FAILURE TO CLEAN AND MAINTAIN THIS UNIT WOULD RESULT IN POOR PERFORMANCE AND SAFETY HAZARDS. warning - NEVER CLEAN THE UNIT WHEN HOT. caution - Make sure the unit is cooled and unplugged before any maintenance and cleaning. warning - Make sure ashes are cool to the touch before using vacuum. Cleaning: 1. Dispose the ash by pulling out the ash drawer. Put the ash into air-tight metal container and wait for final disposal. The metal container or ash shall be placed on a non-combustible surface or on the ground and well away from all combustible

warning - MAKE SURE THE FRONT DOOR IS COMPLETELY CLOSED BEFORE you OPERATE. 9

PELLET FEEDING MOTOR ASSEMBLY DIAGRAM

5. Remove 4 hex screws at the back cover by Hex screw driver provided. The exhaust blower and pellet feeding assembly are as shown below. Clean the exhaust blower and pellet feeding assembly by vacuum. CAUTION - MAKE SURE THE ASHES ARE COOL TO THE TOUCH BEFORE USING VACUUM.

1 YEAR HOME USE WARRANY Quality Craft warrants this product for one year against defects in material or workmanship when used for normal residential purposes. If the unit should fail to operate correctly within one year from the date of purchase, call customer service at 1-800-4594409 (EST). Before you make your call please make sure you have 1] the model number of your product; 2] proof of sale; 3] details regarding the problem; 4] your contact information ready. We will, at our discretion either repair or replace the unit. It will have to be returned to us freight prepaid and we will return the repaired or replaced unit to you freight prepaid. The company’s sole obligation is to repair or replace the unit. This warranty is void if in the opinion of Quality Craft, the unit has been tampered with, altered, misused, damaged, abused or used with the wrong power source. The warranty is for homeowner use only and does not cover units used in commercial situations.

DO NOT FURTHER DIS-ASSEMBLY THE INSIDE PARTS / COMPONENT. IF FURTHER REPAIR OR REPLACEMENT OF PARTS ARE NEEDED, CALL CUSTOMER SERVICE.

This warranty covers product defects only. Quality Craft is not liable for indirect, incidental or consequential damages in connection with the use of this product, including any cost or expense of providing substitute equipment or service during reasonable periods of malfunction or non-use pending completion of repairs under this warranty.

EXHAUST BLOWER ASSEMBLY DIAGRAM

Imported by Quality Craft Ltd. Laval, Quebec, Canada H7S 2G7 1-800-459-4409 (EST) www.qualitycraft.com Made in China

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