Pelco B2B ecommerce Portal. How To Guide

Pelco B2B eCommerce Portal “How To” Guide eCommerce Portal “How to” Guide How to Login New User Registration Build a Shopping Cart Place an Order ...
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Pelco B2B eCommerce Portal

“How To” Guide

eCommerce Portal “How to” Guide How to Login New User Registration Build a Shopping Cart Place an Order

Modify an Existing Order Check Order Status/History Update Account Settings Need Help? Support Paths.. Pelco by Schneider Electric

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How to Login: Existing BOSS/Partner Advantage User

Existing BOSS/Partner Advantage User o Log in with existing credentials

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Enter Customer Number

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Enter User Name

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Enter Password

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New User Registration

New User Registration o Click on “New User Registration”

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Click on New User Registration

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New User Registration o Complete the registration form. 1 Complete registration form

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Upon completion, you will receive an email notification with your username and password

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Must be a direct customer to login to eCommerce (Pelco customer account number required)

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2 Click continue

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New User Registration o Click “First time logging in?”, enter user name and password, then click “Log in”

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Select “First time logging in?” o

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Enter User Name & Password

Use the email and password credentials supplied via email to login

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New User Registration o Click “No” and you will be redirected to the eCommerce application with visibility to MSRP pricing o Click “Yes” and an email will be sent to [email protected] A Pelco agent will contact you after your account has been verified (within 1 business day).

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Select your region

3 Agree to the Privacy Policy and click continue Pelco by Schneider Electric

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New User Registration o Log in with your credentials Buy.pelco.com

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Build a Shopping Cart

Build a Shopping Cart o 3 ways to search/add product to your cart Click “Cart” to view your cart at any time

1 OPTION B: Filter results for a refined search

1 OPTION A: Dynamic search. Start typing to see results by part number or product name

1 OPTION C: Quickly add product by typing in specific part number & selecting “Add”

2 Once you’ve identified your product, enter desired quantity and click “Add to Cart” Pelco by Schneider Electric

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Place an order

View Cart o Selected “Cart” to view / review your cart at any time 1 Click “Cart” to view your cart at any time

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Review or Edit Cart o Review/edit your cart if needed then proceed to your checkout options on the right

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Review cart for accuracy Click “Proceed to Checkout” when done 4

3 2 Enter a CPD number to be applied to multiple applicable line items or for individual line items

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Update quantity as needed. Then click “Update Cart” Back to Table of Contents

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Checkout Options 1

Complete Checkout Options

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Complete Shipping Options 4

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Proceed to checkout

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Proceed to Checkout o Last chance to review your order before checkout. Click “Back to Cart” to make additional changes to your order 1

Final review of order for accuracy

2 Click confirm order to place your order via the eCommerce portal

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Modify an Existing Order

Need to Modify an Existing Order? o Please contact us at [email protected] or via chat and we would happy to help you!

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Check Order Status/History

Order Status/History o To view order status and/or order history, click; My Account > Order Status

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2

Enter search criteria

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View basic order history details

4 Click on order # to view order details

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Order Status/History o To view order status and/or order history, click; My Account > Order Status

A summary of your order is available

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Update Account Settings

Account Settings 1

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Delete Existing Address: Select address from dropdown, then click “delete”

2 Add New Address: Click on “Add Address” & enter address details

2 Use Existing Address: Select address using the dropdown

Add or edit a shipping address

3 Set Default Address: Select desired address from dropdown, then click “Make Default” then “Save” Pelco by Schneider Electric

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Click desired selection

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Need help? Support Paths

Need help? Visit us at.. Contact us via email or phone 1

Chat with us via LiveChat! Available 7am-4pm PST 2

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