FLIGHT SCHEDULE : MALAYSIA AIRLINES (MH) DATE 11th November 2012 15th November 2012

FLIGHT MH 860 MH 865

FROM/TO Kuala Lumpur / Medan Medan / Kuala Lumpur

ETD / ETA 0825 / 0825 1550 / 1745

FLYING HOURS 1 hrs 00 minutes 0 hrs 55 minutes

FROM/TO Kuala Lumpur / Medan Medan / Kuala Lumpur

ETD / ETA 0845 / 0845 1755 / 1955

FLYING HOURS 0 hrs 55 minutes 1 hrs 00 minutes

FLIGHT SCHEDULE : AIR ASIA (AK) DATE 11 November 2012 15th November 2012 th

FLIGHT QZ 8051 AK 1355

PACKAGE PRICE:

NETT PER PERSON Adult on Twin Sharing Adult on Single Room

Medan : Tiara Medan Hotel & Convention Center 4* Brastagi : Mutiara hotel Or Similar By Malaysia Airlines By Air Asia RM 1450.00 RM 1599.00 RM 1750.00 RM 1899.00

Remarks: • All prices are subject to change in the event of the airfare adjustment, increase of fuel charges, surcharge during peak season & hotel room availability. • Current group fare used for above quotation for AIR ASIA @ RM565.00 per pax – BASED ON CURRENT FARE & for MAS @ RM226.00 per pax – BASED ON CURRENT FARE AND TO UPSELL BASE ON DEMAND AND FLIGHT LOAD • Rates quoted based on MINIMUM GROUP SIZE OF 40 Paxs , if less different rate will be charge.

PACKAGE PRICE INCLUDES:  Return air ticket based Group Fare - (Kuala Lumpur/ Medan / Kuala Lumpur) Otherwise, additional charges will be applied. As all passenger have to depart and return same date And any deviation fees.  Roundtrip Airport taxes and Insurance Surcharge @ RM 345.00 (65MY + 280XT) per person by Malaysia Airlines - subject to actual airport taxes at time of issuing ticket.  Airport tax ex- Medan IDR 75,000  For Air Asia, Check in baggage maximum 15 kg from ex-Kuala Lumpur / maximum 20 kg ex-Medan (1 person for 1 piece of luggage) & Pre-seating arrangement  Hotel accommodation based on Twin sharing at proposed hotel or similar.  Tours, transportation and meals as per proposed itinerary.  Tipping for Tour Guide and Coach Guide.  Travel insurance  Welcome banner with printed Company logo.  Welcome Travel kit, personalized luggage tag.  Tour Manager from MITRA Travel. EXCLUDES: ⌧ All personal expenses such as room service, laundry, telex, facsimile, telephone etc. ⌧ Any optional tours which not specified in the itinerary MITRA KEMBARA SDN. BHD. (No. Syarikat 29716-K) Mail Box No: 27, Lot G-02, Ground Floor, Menara Park (formerly KUB.com), Megan Avenue II 12, Jalan Yap Kwan Seng, 50400 Kuala Lumpur, MALAYSIA. Tel: +603-2164 6606 Fax: +603-2164 6607 Web: http://www.mitrakembara.travel Email: [email protected] (KKKP No. 1522) M.O.F. Reg No: 357 – 00038315

DAY 01 : KUALA LUMPUR ** MEDAN [Lunch & Dinner] • Assemble at Airport at least 2 house before flight departure to Medan • Upon arrival, after airport formalities, meet and greet by Mitra Local Representative. • Proceed for Medan city orientation ~ visit to Maimoon Palace and shopping at Kesawan Square & Pasar Ikan Lama • Transfer to hotel for check in and free program • Lunch and dinner at local restaurant • OVERNIGHT MEDAN DAY 02 : FREE AND EASY ACTIVITY [Breakfast & dinner] • Breakfast at hotel • Conference at hotel – Own arrangement • Dinner will be served at local restaurant • OVERNIGHT MEDAN DAY 03 : FREE AND EASY ACTIVITY [Breakfast & dinner] • Breakfast at hotel • Conference at hotel – Own arrangement • Dinner will be served at local restaurant • OVERNIGHT MEDAN DAY 04 : MEDAN ** BERASTAGI [Breakfast, lunch & dinner] • Breakfast at hotel • Check out and transfer to Berastagi via Mountain Road of Sibolangit. The journey is approximately 2 hours drive. • Arrival at Brastagi a visit to the traditional fruit market. If time permit, you can also view two still active volcanoes from Gundaling Hill • Check in hotel and free program. • Lunch & dinner will be served at hotel • OVERNIGHT BERASTAGI DAY 05 : BERASTAGI ** MEDAN [Breakfast & Lunch) • Breakfast at hotel • Proceed back to Medan and stop for shopping at Batik House & Fashion Outlet • Transfer out for flight back to Kuala Lumpur • Arrive Kuala Lumpur with the sweet memories of Medan Tour!

Note: The above itinerary is subject to change according to local requirements.

MITRA KEMBARA SDN. BHD. (No. Syarikat 29716-K) Mail Box No: 27, Lot G-02, Ground Floor, Menara Park (formerly KUB.com), Megan Avenue II 12, Jalan Yap Kwan Seng, 50400 Kuala Lumpur, MALAYSIA. Tel: +603-2164 6606 Fax: +603-2164 6607 Web: http://www.mitrakembara.travel Email: [email protected] (KKKP No. 1522) M.O.F. Reg No: 357 – 00038315

HOTEL INFORMATION - MEDAN Tiara Medan Hotel & Convention Center Jln. Cut Meutia - Medan 20152, North Sumatra Indonesia

Conveniently located in Medan’s city center, the hotel is ideal for leisure travellers, especially shopaholics. The hotel is close to many businesses, shops and the Ancient Mosque. Guests can enjoy internet connections, air-conditioning, and televisions inside each of the guestrooms. The Kataraja Restaurant serves local and international cuisine throughout the day while the Tartar Lounge and the Patio allows for relaxation with a few cocktails or mocktails Hotel Facilities • Bar / Lounge • Internet Access - High Speed • Parking Facilities • Room Service • Tennis Court • Business Centre

• • • • • • •

Laundry Facilities Reception Sauna Gym / Fitness Facilities Lobby Restaurant Swimming Pool - Outdoor

Room Facilities • Air Conditioning • Radio • Cable / Satellite TV • Telephone • Pay-per-view Movies

HOTEL INFORMATION – BERASTAGI GRAND MUTIARA HOTEL BERASTAGI Jl. Peceren No.168 Berastagi Kab. Karo, North Sumatra Indonesia 22156 Overlooking Mount Sinabung and surrounded by lush highland vegetation, the hotel is centrally located to Lau Siedebuk Debuk's mineral hot springs, Nature Conservation (TAHURA), nurseries specializing in exotic plants and flowers, locally grown fruit market adjacent to handicraft gallery, and nature trails at Mount Sibayak for those who enjoy tracking to view the glorious sunrise Grand Mutiara Hotel offers the following five star facilities: • 24 hour room servcie, coffee shop and international restaurant. • Piano lounge, Karaoke • Billiard Centre • Lobby shop (souvenirs and guest necessities). • Special request massage service. • Fully equipped conference room. • 24 Hours security system. • Spaciously carpeted rooms with satellite TV channels, rooms with access to balcony overlooking the panoramic garden and swimming pool. MITRA KEMBARA SDN. BHD. (No. Syarikat 29716-K) Mail Box No: 27, Lot G-02, Ground Floor, Menara Park (formerly KUB.com), Megan Avenue II 12, Jalan Yap Kwan Seng, 50400 Kuala Lumpur, MALAYSIA. Tel: +603-2164 6606 Fax: +603-2164 6607 Web: http://www.mitrakembara.travel Email: [email protected] (KKKP No. 1522) M.O.F. Reg No: 357 – 00038315

OPERATION PROCEDURES, TERMS AND CONDITIONS BOOKING PROCEDURES Upon receipt of commitment fees from your company, MITRA will proceed to make the necessary flights, hotel accommodation, tour coaches, and tour guide and restaurant reservations. OPERATION PROCEDURES Your company will have to inform MITRA of the changes of the number participating in the tour. Your company has to inform our tour information to your participants of their entitlements and type of travel and tour arrangements for them. MITRA SERVICES BEFORE DEPARTURE 01. To explain our tour itinerary and to provide information of tour program. 02. Arrangement of requests for any deviations by the participants on return sector. 03. To process visa and provide information for visa application. 04. Brief participants and deliver travel kits and itinerary, one or two weeks before departure. UNUSED SERVICES DURING TOUR For any unused services during tour by any participant no refund will be made in respect to accommodation, meals, sightseeing, tour or other services, which are included in the tour price. TRAVEL INSURANCE We recommend the purchase of the travel insurance. The experienced travelers always arrange his/her travel insurance to cover all possibilities during an overseas trip. This is a wise move as medical costs outside Malaysia can be expensive. MITRA will provide details of such insurance certificate if required. TERMS OF PAYMENT A commitment fee of RM 500.00 (or 15% of tour fare, whichever is higher) per person is required upon confirmation of acceptance of our tour quotation. The balance of payment of the tour price to be made as follows: 45 days from date of departure - 50% of tour fare 30 days from date of departure - 30% of tour fare 21 days before the date of departure - full payment, as ticket has to be issued 21 days before departure There is no refund value on any unutilized tickets issued and no amendment of name after issuance of ticket. CANCELLATION CHARGES In the event of cancellation of the tour reservation, after settlement of the deposit and/or full payment, the following cancellation charges will apply: From the date of travel 29 days before departure Within 14 days Within 09 days Within 03 days NO Show at the airport

Cancellation charges rates Forfeiture of the deposit 50 % of the tour price 80 % of the tour price 100% of the tour price 100% of the tour price

MITRA KEMBARA SDN. BHD. (No. Syarikat 29716-K) Mail Box No: 27, Lot G-02, Ground Floor, Menara Park (formerly KUB.com), Megan Avenue II 12, Jalan Yap Kwan Seng, 50400 Kuala Lumpur, MALAYSIA. Tel: +603-2164 6606 Fax: +603-2164 6607 Web: http://www.mitrakembara.travel Email: [email protected] (KKKP No. 1522) M.O.F. Reg No: 357 – 00038315

RESPONSIBILITY CLAUSE MITRA acts only as agents for the hotels, airlines, bus companies, railway and ferry companies; other services and coupons, exchange orders, receipts, contract and tickets issued by the company are issued and subject to any and all tariffs, terms and conditions under which any accommodation, transportation and any other services whatsoever are provided by such hotels, airlines, bus companies, railways and ferry companies or owners or contractors and by acceptance of such coupons, exchange orders, receipts, contracts and tickets, the tour member agree that neither the company nor any parent, subsidiary or affiliate company shall be or become liable or responsible for any loss, injury or damage on person, property or otherwise whether due to its or their negligence or otherwise in connection with any accommodation, transportation or other services of resulting, directly or indirectly from the acts of God, dangers incident to the sea, fire, breakdown in machinery or equipment, acts of government or other authorities, de jure de facto, wars whether declared or not, hostilities, civil disturbances, strikes, riot, theft, pilferage epidemics, quarantines, medical or customs regulations, delays or cancellation of or changes in itinerary or schedules, from any causes beyond the company’s control, or of nay loss or damage resulting from improper or insufficient passports, visas or other documents and that neither the company nor any parent subsidiary or affiliate company shall be or become liable or responsible for any additional expenses or liability sustained or incurred by the tour member as a result of any of the foregoing clauses. Mitra reserves the right to alter or cancel any of the arrangements contained in the itineraries. To the extent, not in conflict with or contrary to any written laws, the aforesaid provision shall apply and except as excluded by any laws in force in those countries the limitations relating to the liability and other provision implied therein shall apply. Mitra reserved the right to require any person to withdraw from the tour if it is deemed that his/her conduct is offensive to or incompatible with the comfort of other clients and Mitra shall be under no further liability thereafter to any such person. Our quotation is subject to change in the event of airfare adjustment, currency fluctuation, and surcharge and hotel room availability. Once again we thank you for your confidence and support shown towards Mitra Malaysia Sdn Bhd.

MITRA KEMBARA SDN. BHD. (No. Syarikat 29716-K) Mail Box No: 27, Lot G-02, Ground Floor, Menara Park (formerly KUB.com), Megan Avenue II 12, Jalan Yap Kwan Seng, 50400 Kuala Lumpur, MALAYSIA. Tel: +603-2164 6606 Fax: +603-2164 6607 Web: http://www.mitrakembara.travel Email: [email protected] (KKKP No. 1522) M.O.F. Reg No: 357 – 00038315