Overview Methodology and Tools

Focused Build for SAP Solution Manager Overview Methodology and Tools Michael Klöffer and MO Schäfer, Digital Business Services, SAP SE December 2016...
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Focused Build for SAP Solution Manager

Overview Methodology and Tools Michael Klöffer and MO Schäfer, Digital Business Services, SAP SE December 2016

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Requirement-to-Deploy Value Chain

Introduction Requirement-to-Deploy is an integrated end-to-end process for the build capabilities in SAP Solution Manager 7.2.



IT organizations today experience challenges in planning, sourcing, developing, and delivering applications and services that generate desired business outcomes.

R2D Functional Areas Portfolio & Project Management

Process Management

Requirements Management

Change Control Management

Release Management

Test Management

[…] R2D is designed to ensure predictable, cost-effective, high quality results to the business while also promoting high levels of re-use, flexibility, speed, and collaboration [...]. The Open Group, http://pubs.opengroup.org/it4it/refarch20/chap06.html

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Requirements to Deploy with SAP Solution Manager 7.2

Jumpstart • • • •

Predict and realize business value Standardized project plans and services Best-practice processes and pre-configuration Always up-to-date with One Content Cloud

Agile • • • •

Build what the business needs, when they need it Continuous feedback loops with the business Incremental delivery of solution Agile Release Train

Automated

Out-Task

• Tiresome and error-prone labor is eliminated • Automated real-time dashboards replace

• • • •

spreadsheets

• Centralized automated status of all projects worldwide

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

Package and distribute work Centralized orchestration of distributed delivery teams Track solution readiness against due dates Collaboration and quality assurance with SAP

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SAP Solution Manager Integration Model Key Value Chains

Portfolio to Project

Requirement to Deploy

Detect to correct

Request to Fulfill

Portfolio Management

Demand

Monitor

Design

Project Management

Development

Incident

Service Catalogue

Test

Problem

Service Request

Value Chain View

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Deploy

Optimize

Service Fulfillment

Lifecycle View

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SAP Solution Manager Integration Model Key Value Chains in the Application Lifecycle: Requirements to Deploy (Innovate)

 Business demand We break down the strategic initiative into operational processes and requirements. We collaboratively track solution readiness and test business acceptance regularly.

 Solution delivery We ideate the process and application landscape and we assess trial systems. We define the scope of our agile development project and prepare business acceptance tests. We develop, test and deploy the new digital solution within the agreed time and budget.

 Value Chain Details Demand

Design

Development

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Test

Deploy

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SAP Solution Manager Integration Model Key Value Chains in the Application Lifecycle: Requirement to Deploy (Fix)

 Business demand I cannot save my travel expenses.

 Solution delivery The root cause analysis shows that a fix of the program is needed. We develop, test and deploy the fix quickly.

 Value Chain Details Demand

Design

Development

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Test

Deploy

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SAP Solution Manager Integration Model Key Value Chains in the Application Lifecycle: Requirement to Deploy (Enhancement)

 Business demand Every day, I have to enter the same data over and over again. Why?

 Solution delivery We understand and sympathize with the end-user. We analyze effort, skills, and capacity. We negotiate cost and delivery date with the business. We develop, test and deploy the enhancement within the agreed timeline.

 Value Chain Details Demand

Design

Development

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Test

Deploy

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SAP Solution Manager Integration Model Requirements to deploy follows change pace The requirement-to-deploy value chain supports the

No overhead.

three different change paces at an optimum.

Demand

Fix

Enhance

Innovate

Design

Development

Program fix required to resolve disruption

Enhancement required for daily business operations

Strategic initiative for new business model

Assess enhancement request, negotiate delivery and cost Model to-be processes, collect requirements

Plan solution delivery

Test

Deploy

Fix immediately, deliver break-fixes and standard changes

As fast as needed.

Deliver enhancement

Bundled in minor release

Deliver solution with continuous business feedback

Bundled in major release

Monitor Solution Readiness

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SAP Solution Manager Integration Model Three different paces of requirement to deploy

Demand

Fix

Incident

Design

Development

Test

Deploy

Immediately after approval, or minor release

Problem, Request for Change Change Document

Enhance

Innovate

Business Requirement

IT Requirement

Requirement*

Work Package, Scope Change

Minor releases

Work Item

Major releases

Solution Readiness Dashboard * *) Planned innovation © 2016 SAP SE or an SAP affiliate company. All rights reserved.

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SAP Solution Manager Integration Model

Initiative

Portfolio to Project

Requirement to Deploy

Portfolio Item

Investment Bucket

Project

Portfolio Management

Demand Requirement

Risk

Issue

Project Management

Design

Development

Test

Deploy

Work Package

Work Item

Test Case

Release

IT Requirement

Change

Test Plan

Request for Change

Defect Defect Correction

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Focused Solutions Overview

SAP Solution Manager 7.2 Optimal for Your Digital Business Transformation One Process Landscape for Business and IT

Transparent requirements to deploy

DIGITAL BUSINESS Launchpad, Apps and Dashboards

SAP S/4HANA and SAP customer solutions

On-Premise, Hybrid and Cloud Solutions

SAP Solution Manager on SAP HANA © 2016 SAP SE or an SAP affiliate company. All rights reserved.

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Focused Solutions for SAP Solution Manager Enter a New World And Start Thinking Differently

Focused solutions are turnkey solutions, made for immediate consumption. Ready-to-run. Highly preconfigured and automated. Delivers all you need: Features, training … Based on SAP Solution Manager. Available to all customers. Here is an example from our daily lives: Having Dinner Cook your own meal □ □ □ □ □ □ □ □

Decide what you want to eat Find a recipe Make a shopping list Shop ingredients Prepare ingredients Set the table Eat Wash the dishes

You enjoy the preparation and eat your own food. © 2016 SAP SE or an SAP affiliate company. All rights reserved.

Go out to dine    

Decide what you want from the menu Order Eat Go home

You order, and enjoy. Public

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Focused Solutions Available Focused Build

Focused Insights

Focused Run

Ÿ Automated visibility of solution readiness against due dates, with integrated risk management Ÿ Agile release and software engineering with JIRA integration Ÿ Automated test planning, change & release management to support continuous delivery & integration and DevOps Ÿ Full integration of demand, project, process, change, release and test management

Ÿ Build custom-specific, easy-to-use dashboards in minutes Ÿ Pre-packaged content with simplified configuration models, no programming needed Ÿ Monitor 800+ best-practice KPIs, preselected for standard use cases Ÿ Mix real-time or historic metrics from across all SAP Solution Manager use cases Ÿ Enable top-level, strategic, KPI-driven management for the business solution for IT and Business

Ÿ E2E Transaction Monitoring & Application Performance Mgmt. Ÿ Mass volume system management for service provider, VAR, big customers Ÿ E2E Integration Monitoring & Exception Management for SAP and non-SAP components

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Focused Solutions for SAP Solution Manager Standard Software, Tailored to You You get the solution you need. If you don’t need it, don’t buy it.

+ It’s ready-to-run. + All the benefits of a personal consulting solution without the cost involved. + You get complete maintenance and support. + You only pay what you use. No hidden costs. No shelf ware. + Everybody can get it easily and instantly through SAP Store. + Risk-free test drive, anywhere, anytime. = Starting at only € 250 per user. Looking for more information? Local partners are available. © 2016 SAP SE or an SAP affiliate company. All rights reserved.

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Value of Focused Build



Agile, DevOps & Requirements Process Expertise ~ 25 PD



Change & Release Management Process Expertise ~ 100 PD



Project Management Process Expertise ~ 25 PD



Solution Documentation Expertise ~ 25 PD



Integration & Reporting Process Expertise ~ 75 PD

~ 250 PD * € 1,500 = € 375,000 (+ cost for maintenance & upgrade 3% = € 11,250 per year)



Pre-packaged requirements to deploy

(75 users * € 250) + (10 PD1 * € 1,500) = € 33,750 (no cost for maintenance & upgrade, rental fee per year) 1

) Configuration and setup

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Focused Solutions Licensing and Pricing Get It For Only € 250 per user per year. Licensing through the SAP Store Ÿ All customers can buy licenses in the SAP Store. Ÿ SAP MaxAttention get the licenses with a dedicated service, and do not have to buy in the SAP Store Ÿ You can reach the SAP Store at http://sapstore.com/focused-build or http://sapstore.com/focused-insights

Who is a user? – Licensing is based on named users per year – Only users who actually work with the solution need to be licensed. o Users in Focused Build are all active project members. Tester is not counted as active users (Details) o Users in Focused Insights are all viewers of the dashboards. (Details)

– Named users who execute functions of focused solutions are counted with the standard license auditing processes of SAP

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Focused Solutions Circle The Circle is an open program for service companies who excel in focused solutions Ÿ Pilot phase from June 2016 to December 2016 Ÿ Membership is possible for all companies fulfilling the membership criteria Ÿ All members are entitled to exclusive benefits

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Focused Build

Focused Build Outcome based delivery - constant feedback loops with the business Ready-to-run, and integrated, tool-supported methodology to manage requirements and software development in large, agile projects. Value added by methodology & tools Ÿ Ÿ Ÿ Ÿ

Ÿ

Automated visibility of solution readiness against due dates, with integrated risk management Management of distributed development teams Agile release and software engineering with optional JIRA integration Automated test planning, change & release management to support continuous delivery & integration and DevOps Full integration of demand, project, process, change, release and test management

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What Is Included in Focused Build? Focused Build Turn-Key Process Configuration and Integration Demand

Design

Development

Test

Deploy

Role-based Training Units

Portfolio & Project Management

Process Management

Requirements Management

UI5 Applications Standalone Enhancements

Change Control Management

Release Management

Test Suite

: Powerful, and flexible, configurable engines of SAP Solution Manager © 2016 SAP SE or an SAP affiliate company. All rights reserved.

Dashboards

: Turn-key solutions tuning powerful engines for a focused use case Public

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Focused Build for Application / Software

PMO

Create project plan

Discovery Team (Business)

Discovery WS for requirements

Build Team (Plan)

Create work package

• •

Manage q-gate deliverables, sign-off

Track project readiness, issues and risks Manage scope change

Hand-over release to customer

• Project plan • Release, waves, and sprints

• Process model • Application landscape • Requirements & gaps Assign work items & build teams

• Functional specification • Config. guide, test cases • System landscape

Manage show & tell

 Build Team (Development)

Develop, configure, unit test

Test Management

Release Management

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

Document work item & progress

Release work item

Defect correction

Plan & execute SFT, FIT, UAT, RT (per wave)

Manage defects

• Tech. design • Dev. Objects in transports

• Test request • Test plan

Build, test and validate release

Manage hyper-care

• Release

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Transparent Requirements-to-Deploy Incremental deployment with constant feedback loops with the business 

Releases synchronize project go lives and



Project to bundle deliverables.



Phases ending with Quality Gates



Agile Releases

ensure continuous delivery and integration.

UAT and final integration testing Projects

Multiple and parallel projects are possible

Prepare Scope

Build

Deploy

Run

Short prepare and scope, incremental build Key-User Test

Waves ending with Touch and Feel by the business (~ 8 – 12 weeks) Waves



Sprints with Show and Tell sessions to the

Unit & single functional test

business (~ 2 weeks) Sprints

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Efficient DevOps and Scaled Agile with Focused Build Incremental deployment with constant feedback loops with the business 

Releases synchronize project go lives and

Program Level

ensure continuous delivery and integration. Release automation

   

Project to bundle deliverables.

Automated reporting

Multiple and parallel projects are possible

Phases ending with Quality Gates Short prepare and scope, incremental build

Pragmatic documentation handling Continuous delivery Automated completion and automation tracking

Waves ending with Touch and Feel by the business (~ 8 – 12 weeks)

Sprints with Show and Tell sessions to the business (~ 2 weeks)

Scaled agile orchestration

Test planning & execution automation Jira Integration, unit test automation, transport automation

Team Level

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Transparent Requirements-to-Deploy Agile Delivery Model for Focused Build Project Team Onsite

SAP

 Process and Application Landscape



ICC

MCC

Perceived Gaps





Requirements

Work Packages / Work Items







Solution Readiness Dashboard

© 2016 SAP SE or an SAP affiliate company. All rights reserved.



 Gap validation

System Integrators WRICEF/Gap



Gap

Build Factories Fit

SAP Standard Development



 Development Factories

JIRA Integration

Onsite Delivery

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Content Delivery with Build Onsite Project on SAP Solution Manager + Focused Build

Remote Delivery

Project plan

CRM@GSS





WBS

Q-gates



 Solution Readiness Dashboard

=

+

Process Models Delta



Gaps





Requirements

Work package

System Landscape

MCC

JIRA@GSS

Process and Application Landscape



Content

WRICEF





Project Plan



Processes & Config



Systems & Products



Test Cases

Factories

Test management Change and Release management





Test Planning

Test Execution & Automation

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What does Focused Build offer in addition to requirement-to-deploy in SAP Solution Manager 7.2 standard?

SAP Solution Manager 7.2 project management SAP Solution Manager project management SAP Solution Manager 7.2 comes with a market established and fully integrated project management capability.

Ÿ Flexible project structure for easy project handling Ÿ GANTT Chart update by one click Ÿ Projects templates to ensure one methodology for project execution Ÿ Project snapshots and simulations for trend analyses and risk mitigation Ÿ ERP integration for cost control Ÿ Role-based resource management for easy resource preplanning Ÿ Resource staffing and responsibilities on project structure level ensure for high transparency and easy work distribution

Integrated process experience Ÿ Ÿ Ÿ Ÿ © 2016 SAP SE or an SAP affiliate company. All rights reserved.

Requirements Management Integration Change and Request Management integration Solution Documentation Test Management integration Public

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What’s in Focused Build on top of SAP Solution Manager? Project Management

Additions for Project Managers

Ÿ Preconfigured WBS in SAP Solution Manager Project Management with the wave and sprint concept, all the milestones and q-gates Ÿ Risks as an entity of SAP Solution Manager that you can use to report, assess, and mitigate risks. In addition, you can define risk strategies and assignments Ÿ Solution readiness dashboard with pre-defined KPIs and metrics Ÿ Tight integration of the WBS with work packages, issues, risks, and the solution readiness dashboard

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DEMO Solution Readiness Dashboard

SAP Solution Manager 7.2 solution documentation SAP Solution Manager solution documentation SAP Solution Manager 7.2 comes with a dramatically improved solution documentation capability.

Ÿ Ÿ Ÿ Ÿ Ÿ Ÿ

Web-based documentation experience Content Lifecycle Model Integrated BPMN process editor Multi-level hierarchies (more than three) Processes assembled from re-use libraries Processes are validated and optimized continuously based on real usage

Integrated process experience Ÿ Ÿ Ÿ Ÿ Ÿ

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

Requirements Management Integration Project and Portfolio Management integration Change and Request Management integration Test Management integration Business Process Monitoring integration

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SAP Solution Manager 7.2 requirements management SAP Solution Manager requirements management SAP Solution Manager 7.2 comes with a new requirements management capability.

Ÿ New entity: Business requirement and IT requirement Ÿ Central storage for requirements and change management information along the lifecycle Ÿ Central point of access for requirements related process and technical documentation Ÿ Role-based approach for easy communication between business and IT Ÿ Easy way to provide transparency for people involved Ÿ Modular, adaptable, predefined and User focused

Integrated process experience Ÿ Solution Documentation Ÿ Project and Portfolio Management integration Ÿ Change and Request Management integration

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What’s in Focused Build on top of SAP Solution Manager? Discovery Team

Additions for the Discovery Team

Ÿ Discovery workshops with customers for delta identification (fit/ gap analysis) Ÿ Multi-language support for requirements Ÿ Requirements integration into process models with customer handover to build team Ÿ The tight integration of the requirements with the solution landscape, process models, work packages, work items, solution documentation, and the solution readiness dashboard

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DEMO Requirement Management

What’s in Focused Build on top of SAP Solution Manager? Build Team

Additions for the Build Team

Ÿ Simplified solution documentation with DropDoc Ÿ Templates for functional specifications, technical design documents, test cases, etc. to accelerate build projects Ÿ SAP UI5 apps for work packages and work items Ÿ In-place reporting on Solution Documentation status Ÿ Remote factory and JIRA integration Ÿ The solution readiness dashboard with pre-defined KPIs and metrics. Ÿ The tight integration of the WBS with work packages, issues, risks, and the solution readiness dashboard.

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DEMO Work Package App

What’s in Focused Build on top of SAP Solution Manager? Test Team

Additions for the Test Team

Ÿ Test execution status by test plan Ÿ Test execution progress by projects, which is very relevant if you have a master project with various subprojects Ÿ Open defects by priority Ÿ Open defects by priority and status Ÿ Defect timeline shows you how many defects in status Created/ In Progress you have versus the ones in status Closed/ Confirmed Ÿ Defects across projects

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What’s in Focused Build on top of SAP Solution Manager? Stand-alone features

Test System Refresh

Retrofit Automation

Ÿ Include test system refresh to Task List Ÿ Perform delta calculation Ÿ Re-apply transports

Ÿ Setup Retrofit in Batch Mode for all conflict free

Simple IT Request

Retrofit for BW

Ÿ Single Point of Entry for all ITIL Processes with an intuitive User Interface

Change Request Management Enhancements

Ÿ Cross Landscape Distribution Ÿ Repack Ÿ WebUI Scorecard Ÿ Status Dependent Check Framework © 2016 SAP SE or an SAP affiliate company. All rights reserved.

Retrofits Ÿ Define Retrofit Target Request Ÿ Post processing Success mail or error mail

Ÿ Verify current retrofit setup Ÿ Configure special handling for BW objects Ÿ Detailed testing for the critical BW objects Release Batch Import

Ÿ Establish one central Tool to schedule all imports consistently Ÿ Import plan setup Ÿ Import scheduling

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Knowledge Resources

Focused Build Curriculum Overview Methodology & Tools (Full Audience)

Manage Solution Documentation

Run Discovery Workshops

Plan Project & Track Progress

Manage Work Packages

(Full Audience)

(Discovery Team)

(PMO Team)

(Build Team)

Manage Work Items

Manage Transports & Release

Plan & Execute Tests

Setup & Configure Service Add-On

(Build Team)

(Release Manager)

(Test Coordinator)

(Support Team)

Supporting Material and How-to Documents © 2016 SAP SE or an SAP affiliate company. All rights reserved.

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Knowledge Resources If you want to learn more on the topic, the Focused Build Learning Map comprises Ÿ Video presentations and demonstrations of all processes and tools Ÿ Self-study presentations Ÿ How-to guides

The Learning Map is available in the SAP Enterprise Support Academy. © 2016 SAP SE or an SAP affiliate company. All rights reserved.

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Information Links •

Buy Focused Solutions: https://www.sapstore.com/search?text=focused



Focused Solutions Website: https://support.sap.com/focused



Focused Solutions Circle Partners: https://support.sap.com/solution-manager/focused/focused-solutions-circle.html



Focused Solutions Knowledge Center (SAP internal): https://jam4.sapjam.com/groups/about_page/7R883J7EyUUpEzqhhzoYCN



Questions about Focused Solutions? Contact us at [email protected]

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Thank you. Michael Klöffer

MO Schäfer

Chief Service Architect Digital Business Services, SAP SE

Chief Solution Architect Digital Business Services, SAP SE

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SAP DIGITAL BUSINESS SERVICES We Create Digital Businesses

www.sap-digital-business-services.com

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