Focused Build for SAP Solution Manager
Overview Methodology and Tools Michael Klöffer and MO Schäfer, Digital Business Services, SAP SE December 2016
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Requirement-to-Deploy Value Chain
Introduction Requirement-to-Deploy is an integrated end-to-end process for the build capabilities in SAP Solution Manager 7.2.
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IT organizations today experience challenges in planning, sourcing, developing, and delivering applications and services that generate desired business outcomes.
R2D Functional Areas Portfolio & Project Management
Process Management
Requirements Management
Change Control Management
Release Management
Test Management
[…] R2D is designed to ensure predictable, cost-effective, high quality results to the business while also promoting high levels of re-use, flexibility, speed, and collaboration [...]. The Open Group, http://pubs.opengroup.org/it4it/refarch20/chap06.html
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Requirements to Deploy with SAP Solution Manager 7.2
Jumpstart • • • •
Predict and realize business value Standardized project plans and services Best-practice processes and pre-configuration Always up-to-date with One Content Cloud
Agile • • • •
Build what the business needs, when they need it Continuous feedback loops with the business Incremental delivery of solution Agile Release Train
Automated
Out-Task
• Tiresome and error-prone labor is eliminated • Automated real-time dashboards replace
• • • •
spreadsheets
• Centralized automated status of all projects worldwide
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Package and distribute work Centralized orchestration of distributed delivery teams Track solution readiness against due dates Collaboration and quality assurance with SAP
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SAP Solution Manager Integration Model Key Value Chains
Portfolio to Project
Requirement to Deploy
Detect to correct
Request to Fulfill
Portfolio Management
Demand
Monitor
Design
Project Management
Development
Incident
Service Catalogue
Test
Problem
Service Request
Value Chain View
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Deploy
Optimize
Service Fulfillment
Lifecycle View
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SAP Solution Manager Integration Model Key Value Chains in the Application Lifecycle: Requirements to Deploy (Innovate)
Business demand We break down the strategic initiative into operational processes and requirements. We collaboratively track solution readiness and test business acceptance regularly.
Solution delivery We ideate the process and application landscape and we assess trial systems. We define the scope of our agile development project and prepare business acceptance tests. We develop, test and deploy the new digital solution within the agreed time and budget.
Value Chain Details Demand
Design
Development
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Test
Deploy
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SAP Solution Manager Integration Model Key Value Chains in the Application Lifecycle: Requirement to Deploy (Fix)
Business demand I cannot save my travel expenses.
Solution delivery The root cause analysis shows that a fix of the program is needed. We develop, test and deploy the fix quickly.
Value Chain Details Demand
Design
Development
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Test
Deploy
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SAP Solution Manager Integration Model Key Value Chains in the Application Lifecycle: Requirement to Deploy (Enhancement)
Business demand Every day, I have to enter the same data over and over again. Why?
Solution delivery We understand and sympathize with the end-user. We analyze effort, skills, and capacity. We negotiate cost and delivery date with the business. We develop, test and deploy the enhancement within the agreed timeline.
Value Chain Details Demand
Design
Development
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Test
Deploy
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SAP Solution Manager Integration Model Requirements to deploy follows change pace The requirement-to-deploy value chain supports the
No overhead.
three different change paces at an optimum.
Demand
Fix
Enhance
Innovate
Design
Development
Program fix required to resolve disruption
Enhancement required for daily business operations
Strategic initiative for new business model
Assess enhancement request, negotiate delivery and cost Model to-be processes, collect requirements
Plan solution delivery
Test
Deploy
Fix immediately, deliver break-fixes and standard changes
As fast as needed.
Deliver enhancement
Bundled in minor release
Deliver solution with continuous business feedback
Bundled in major release
Monitor Solution Readiness
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SAP Solution Manager Integration Model Three different paces of requirement to deploy
Demand
Fix
Incident
Design
Development
Test
Deploy
Immediately after approval, or minor release
Problem, Request for Change Change Document
Enhance
Innovate
Business Requirement
IT Requirement
Requirement*
Work Package, Scope Change
Minor releases
Work Item
Major releases
Solution Readiness Dashboard * *) Planned innovation © 2016 SAP SE or an SAP affiliate company. All rights reserved.
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SAP Solution Manager Integration Model
Initiative
Portfolio to Project
Requirement to Deploy
Portfolio Item
Investment Bucket
Project
Portfolio Management
Demand Requirement
Risk
Issue
Project Management
Design
Development
Test
Deploy
Work Package
Work Item
Test Case
Release
IT Requirement
Change
Test Plan
Request for Change
Defect Defect Correction
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Focused Solutions Overview
SAP Solution Manager 7.2 Optimal for Your Digital Business Transformation One Process Landscape for Business and IT
Transparent requirements to deploy
DIGITAL BUSINESS Launchpad, Apps and Dashboards
SAP S/4HANA and SAP customer solutions
On-Premise, Hybrid and Cloud Solutions
SAP Solution Manager on SAP HANA © 2016 SAP SE or an SAP affiliate company. All rights reserved.
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Focused Solutions for SAP Solution Manager Enter a New World And Start Thinking Differently
Focused solutions are turnkey solutions, made for immediate consumption. Ready-to-run. Highly preconfigured and automated. Delivers all you need: Features, training … Based on SAP Solution Manager. Available to all customers. Here is an example from our daily lives: Having Dinner Cook your own meal □ □ □ □ □ □ □ □
Decide what you want to eat Find a recipe Make a shopping list Shop ingredients Prepare ingredients Set the table Eat Wash the dishes
You enjoy the preparation and eat your own food. © 2016 SAP SE or an SAP affiliate company. All rights reserved.
Go out to dine
Decide what you want from the menu Order Eat Go home
You order, and enjoy. Public
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Focused Solutions Available Focused Build
Focused Insights
Focused Run
Automated visibility of solution readiness against due dates, with integrated risk management Agile release and software engineering with JIRA integration Automated test planning, change & release management to support continuous delivery & integration and DevOps Full integration of demand, project, process, change, release and test management
Build custom-specific, easy-to-use dashboards in minutes Pre-packaged content with simplified configuration models, no programming needed Monitor 800+ best-practice KPIs, preselected for standard use cases Mix real-time or historic metrics from across all SAP Solution Manager use cases Enable top-level, strategic, KPI-driven management for the business solution for IT and Business
E2E Transaction Monitoring & Application Performance Mgmt. Mass volume system management for service provider, VAR, big customers E2E Integration Monitoring & Exception Management for SAP and non-SAP components
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Focused Solutions for SAP Solution Manager Standard Software, Tailored to You You get the solution you need. If you don’t need it, don’t buy it.
+ It’s ready-to-run. + All the benefits of a personal consulting solution without the cost involved. + You get complete maintenance and support. + You only pay what you use. No hidden costs. No shelf ware. + Everybody can get it easily and instantly through SAP Store. + Risk-free test drive, anywhere, anytime. = Starting at only € 250 per user. Looking for more information? Local partners are available. © 2016 SAP SE or an SAP affiliate company. All rights reserved.
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Value of Focused Build
Agile, DevOps & Requirements Process Expertise ~ 25 PD
Change & Release Management Process Expertise ~ 100 PD
Project Management Process Expertise ~ 25 PD
Solution Documentation Expertise ~ 25 PD
Integration & Reporting Process Expertise ~ 75 PD
~ 250 PD * € 1,500 = € 375,000 (+ cost for maintenance & upgrade 3% = € 11,250 per year)
Pre-packaged requirements to deploy
(75 users * € 250) + (10 PD1 * € 1,500) = € 33,750 (no cost for maintenance & upgrade, rental fee per year) 1
) Configuration and setup
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Focused Solutions Licensing and Pricing Get It For Only € 250 per user per year. Licensing through the SAP Store All customers can buy licenses in the SAP Store. SAP MaxAttention get the licenses with a dedicated service, and do not have to buy in the SAP Store You can reach the SAP Store at http://sapstore.com/focused-build or http://sapstore.com/focused-insights
Who is a user? – Licensing is based on named users per year – Only users who actually work with the solution need to be licensed. o Users in Focused Build are all active project members. Tester is not counted as active users (Details) o Users in Focused Insights are all viewers of the dashboards. (Details)
– Named users who execute functions of focused solutions are counted with the standard license auditing processes of SAP
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Focused Solutions Circle The Circle is an open program for service companies who excel in focused solutions Pilot phase from June 2016 to December 2016 Membership is possible for all companies fulfilling the membership criteria All members are entitled to exclusive benefits
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Focused Build
Focused Build Outcome based delivery - constant feedback loops with the business Ready-to-run, and integrated, tool-supported methodology to manage requirements and software development in large, agile projects. Value added by methodology & tools
Automated visibility of solution readiness against due dates, with integrated risk management Management of distributed development teams Agile release and software engineering with optional JIRA integration Automated test planning, change & release management to support continuous delivery & integration and DevOps Full integration of demand, project, process, change, release and test management
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What Is Included in Focused Build? Focused Build Turn-Key Process Configuration and Integration Demand
Design
Development
Test
Deploy
Role-based Training Units
Portfolio & Project Management
Process Management
Requirements Management
UI5 Applications Standalone Enhancements
Change Control Management
Release Management
Test Suite
: Powerful, and flexible, configurable engines of SAP Solution Manager © 2016 SAP SE or an SAP affiliate company. All rights reserved.
Dashboards
: Turn-key solutions tuning powerful engines for a focused use case Public
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Focused Build for Application / Software
PMO
Create project plan
Discovery Team (Business)
Discovery WS for requirements
Build Team (Plan)
Create work package
• •
Manage q-gate deliverables, sign-off
Track project readiness, issues and risks Manage scope change
Hand-over release to customer
• Project plan • Release, waves, and sprints
• Process model • Application landscape • Requirements & gaps Assign work items & build teams
• Functional specification • Config. guide, test cases • System landscape
Manage show & tell
Build Team (Development)
Develop, configure, unit test
Test Management
Release Management
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Document work item & progress
Release work item
Defect correction
Plan & execute SFT, FIT, UAT, RT (per wave)
Manage defects
• Tech. design • Dev. Objects in transports
• Test request • Test plan
Build, test and validate release
Manage hyper-care
• Release
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Transparent Requirements-to-Deploy Incremental deployment with constant feedback loops with the business
Releases synchronize project go lives and
Project to bundle deliverables.
Phases ending with Quality Gates
Agile Releases
ensure continuous delivery and integration.
UAT and final integration testing Projects
Multiple and parallel projects are possible
Prepare Scope
Build
Deploy
Run
Short prepare and scope, incremental build Key-User Test
Waves ending with Touch and Feel by the business (~ 8 – 12 weeks) Waves
Sprints with Show and Tell sessions to the
Unit & single functional test
business (~ 2 weeks) Sprints
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Efficient DevOps and Scaled Agile with Focused Build Incremental deployment with constant feedback loops with the business
Releases synchronize project go lives and
Program Level
ensure continuous delivery and integration. Release automation
Project to bundle deliverables.
Automated reporting
Multiple and parallel projects are possible
Phases ending with Quality Gates Short prepare and scope, incremental build
Pragmatic documentation handling Continuous delivery Automated completion and automation tracking
Waves ending with Touch and Feel by the business (~ 8 – 12 weeks)
Sprints with Show and Tell sessions to the business (~ 2 weeks)
Scaled agile orchestration
Test planning & execution automation Jira Integration, unit test automation, transport automation
Team Level
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Transparent Requirements-to-Deploy Agile Delivery Model for Focused Build Project Team Onsite
SAP
Process and Application Landscape
ICC
MCC
Perceived Gaps
Requirements
Work Packages / Work Items
Solution Readiness Dashboard
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Gap validation
System Integrators WRICEF/Gap
Gap
Build Factories Fit
SAP Standard Development
Development Factories
JIRA Integration
Onsite Delivery
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Content Delivery with Build Onsite Project on SAP Solution Manager + Focused Build
Remote Delivery
Project plan
CRM@GSS
WBS
Q-gates
Solution Readiness Dashboard
=
+
Process Models Delta
Gaps
Requirements
Work package
System Landscape
MCC
JIRA@GSS
Process and Application Landscape
Content
WRICEF
Project Plan
Processes & Config
Systems & Products
Test Cases
Factories
Test management Change and Release management
Test Planning
Test Execution & Automation
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What does Focused Build offer in addition to requirement-to-deploy in SAP Solution Manager 7.2 standard?
SAP Solution Manager 7.2 project management SAP Solution Manager project management SAP Solution Manager 7.2 comes with a market established and fully integrated project management capability.
Flexible project structure for easy project handling GANTT Chart update by one click Projects templates to ensure one methodology for project execution Project snapshots and simulations for trend analyses and risk mitigation ERP integration for cost control Role-based resource management for easy resource preplanning Resource staffing and responsibilities on project structure level ensure for high transparency and easy work distribution
Integrated process experience © 2016 SAP SE or an SAP affiliate company. All rights reserved.
Requirements Management Integration Change and Request Management integration Solution Documentation Test Management integration Public
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What’s in Focused Build on top of SAP Solution Manager? Project Management
Additions for Project Managers
Preconfigured WBS in SAP Solution Manager Project Management with the wave and sprint concept, all the milestones and q-gates Risks as an entity of SAP Solution Manager that you can use to report, assess, and mitigate risks. In addition, you can define risk strategies and assignments Solution readiness dashboard with pre-defined KPIs and metrics Tight integration of the WBS with work packages, issues, risks, and the solution readiness dashboard
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DEMO Solution Readiness Dashboard
SAP Solution Manager 7.2 solution documentation SAP Solution Manager solution documentation SAP Solution Manager 7.2 comes with a dramatically improved solution documentation capability.
Web-based documentation experience Content Lifecycle Model Integrated BPMN process editor Multi-level hierarchies (more than three) Processes assembled from re-use libraries Processes are validated and optimized continuously based on real usage
Integrated process experience
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Requirements Management Integration Project and Portfolio Management integration Change and Request Management integration Test Management integration Business Process Monitoring integration
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SAP Solution Manager 7.2 requirements management SAP Solution Manager requirements management SAP Solution Manager 7.2 comes with a new requirements management capability.
New entity: Business requirement and IT requirement Central storage for requirements and change management information along the lifecycle Central point of access for requirements related process and technical documentation Role-based approach for easy communication between business and IT Easy way to provide transparency for people involved Modular, adaptable, predefined and User focused
Integrated process experience Solution Documentation Project and Portfolio Management integration Change and Request Management integration
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What’s in Focused Build on top of SAP Solution Manager? Discovery Team
Additions for the Discovery Team
Discovery workshops with customers for delta identification (fit/ gap analysis) Multi-language support for requirements Requirements integration into process models with customer handover to build team The tight integration of the requirements with the solution landscape, process models, work packages, work items, solution documentation, and the solution readiness dashboard
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DEMO Requirement Management
What’s in Focused Build on top of SAP Solution Manager? Build Team
Additions for the Build Team
Simplified solution documentation with DropDoc Templates for functional specifications, technical design documents, test cases, etc. to accelerate build projects SAP UI5 apps for work packages and work items In-place reporting on Solution Documentation status Remote factory and JIRA integration The solution readiness dashboard with pre-defined KPIs and metrics. The tight integration of the WBS with work packages, issues, risks, and the solution readiness dashboard.
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DEMO Work Package App
What’s in Focused Build on top of SAP Solution Manager? Test Team
Additions for the Test Team
Test execution status by test plan Test execution progress by projects, which is very relevant if you have a master project with various subprojects Open defects by priority Open defects by priority and status Defect timeline shows you how many defects in status Created/ In Progress you have versus the ones in status Closed/ Confirmed Defects across projects
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What’s in Focused Build on top of SAP Solution Manager? Stand-alone features
Test System Refresh
Retrofit Automation
Include test system refresh to Task List Perform delta calculation Re-apply transports
Setup Retrofit in Batch Mode for all conflict free
Simple IT Request
Retrofit for BW
Single Point of Entry for all ITIL Processes with an intuitive User Interface
Change Request Management Enhancements
Cross Landscape Distribution Repack WebUI Scorecard Status Dependent Check Framework © 2016 SAP SE or an SAP affiliate company. All rights reserved.
Retrofits Define Retrofit Target Request Post processing Success mail or error mail
Verify current retrofit setup Configure special handling for BW objects Detailed testing for the critical BW objects Release Batch Import
Establish one central Tool to schedule all imports consistently Import plan setup Import scheduling
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Knowledge Resources
Focused Build Curriculum Overview Methodology & Tools (Full Audience)
Manage Solution Documentation
Run Discovery Workshops
Plan Project & Track Progress
Manage Work Packages
(Full Audience)
(Discovery Team)
(PMO Team)
(Build Team)
Manage Work Items
Manage Transports & Release
Plan & Execute Tests
Setup & Configure Service Add-On
(Build Team)
(Release Manager)
(Test Coordinator)
(Support Team)
Supporting Material and How-to Documents © 2016 SAP SE or an SAP affiliate company. All rights reserved.
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Knowledge Resources If you want to learn more on the topic, the Focused Build Learning Map comprises Video presentations and demonstrations of all processes and tools Self-study presentations How-to guides
The Learning Map is available in the SAP Enterprise Support Academy. © 2016 SAP SE or an SAP affiliate company. All rights reserved.
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Information Links •
Buy Focused Solutions: https://www.sapstore.com/search?text=focused
•
Focused Solutions Website: https://support.sap.com/focused
•
Focused Solutions Circle Partners: https://support.sap.com/solution-manager/focused/focused-solutions-circle.html
•
Focused Solutions Knowledge Center (SAP internal): https://jam4.sapjam.com/groups/about_page/7R883J7EyUUpEzqhhzoYCN
•
Questions about Focused Solutions? Contact us at
[email protected]
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Thank you. Michael Klöffer
MO Schäfer
Chief Service Architect Digital Business Services, SAP SE
Chief Solution Architect Digital Business Services, SAP SE
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SAP DIGITAL BUSINESS SERVICES We Create Digital Businesses
www.sap-digital-business-services.com
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