Outline. The Role of Distribution. Logistics and Supply Chain Management. Factors Influencing Distribution Network Design. Distribution Network Design

Outline 1 Logistics and Supply Chain Management        Distribution Network Design   The Role of Distribution...
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Outline 1

Logistics and Supply Chain Management

  

   

Distribution Network Design

 

The Role of Distribution in the Supply Chain F t IInfluencing Factors fl i Distribution Di t ib ti Network N t k Design D i Design Options for a Distribution Network E-Business and the Distribution Network Distribution Networks in Practice Summary y of Learningg Objectives j

Chopra and Meindl (2006) Supply Chain Management: Strategy, Planning and Operation. Prentice Hall. © 2007 Pearson Education

Amir Samimi

Civil Engineering Department, Sharif University of Technology

Factors Influencing Distribution Network Design

The Role of Distribution 2

   









Distribution: the steps taken to move and store a product from the supplier stage to the customer stage in a supply chain. Distribution directly affects cost and the customer experience and therefore drives profitability. Choice of distribution network can achieve supply chain objectives from low cost to high responsiveness. Examples in the computer industry: Dell, HP, Gateway, Apple.

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   



Distribution network performance evaluated along two dimensions at the highest level:  



Customer needs that are met Cost of meeting customer needs

A firm must evaluate the impact on customer service and cost as it compares different distribution network options. options

1

Factors Influencing Distribution Network Design 4

   



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Elements of customer service influenced by network structure:      



Service and Number of Facilities N b off Number Facilities

Response time Product variety Product availability Customer experience Order visibility Returnability

McMaster-Carr: 1-2 day coverage from 6 facilities. Grainger: Same day delivery with 370 facilities.

Supply chain costs affected by network structure:    

Inventories Transportation Facilities and handling Information

Response Time

Inventory Costs and Number of Facilities

The Cost-Response Time Frontier 6

   

   

Hi

7

   

Inventory Costs

Local FG Mix Regional FG Local WIP

Cost

Central FG Central WIP Central Raw Material and Custom production Custom production with raw material at suppliers

Low Low

Response Time

Hi

Number of facilities

2

Transportation Costs and Number of Facilities 8

   

Facility Costs and Number of Facilities 9

Transportation i Costs

   

Facility Costs

Number of facilities

Number of facilities

Total Costs Related to Number of Facilities 10

Variation in Logistics Costs and Response Time

   

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Total Costs

Total Costs

Facilities

    

Response p Time

Total Logistics Costs

I Inventory t Transportation

Number of Facilities

Number of Facilities

3

Design Options for a Distribution Network 12

    

 

  



Manufacturer Storage with Direct Shipping 13

    

Manufacturer Storage with Direct Shipping M f t Manufacturer St Storage with ith Di Directt Shipping Shi i andd InI Transit Merge Distributor Storage with Carrier Delivery Distributor Storage with Last Mile Delivery Manufacturer or Distributor Storage with Consumer Pickup Retail Storage with Consumer Pickup

M Manufacturer f t

Retailer

Customers

Product Flow Information Flow

Performance characteristics of dropshipping 14

    

In-Transit Merge Network 15

    

Factories

Retailer

In-Transit Merge by Carrier

Customers

Product Flow Information Flow

4

Distributor Storage with Carrier Delivery

Performance characteristics 16

    

17

    

Factories

Warehouse Storage by Distributor/Retailer

Customers Product Flow Information Flow

Distributor Storage with Last Mile Delivery

Performance characteristics 18

    

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    

F t i Factories

Distributor/Retailer Warehouse

Customers Product Flow Information Flow

5

Manufacturer or Distributor Storage with Customer Pickup

Performance characteristics 20

    

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     

Factories

Retailer

Cross Dock DC

Pickup Sites

Customers Customer Flow Product Flow Information Flow

Performance characteristics of retail storage with customer pickup

Performance characteristics 22

     

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     

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Comparative Performance of Delivery Network Designs 24

      Retail Storage with Customer Pickup

Response Time

Manufacturer Storage with Direct Shipping

Product Characteristics and Customer Preferences 25

Manufacturer Storage with InTransit Merge

Distributor Storage with Package Carrier Delivery

Distributor storage with last mile delivery

Manufacturer storage with pickup

1

4

4

3

2

4

4

1

1

2

3

1

1

2

3

     

Retail Storage with Customer Pickup

High demand product

Product Variety Product Availability

4

Customer Experience Order Visibility

5 1

1 4 5

3

2

1

Medium demand product

1 5

Low demand product

Very low demand product

4

3

2

6 Many product sources

Returnability

1

5

5

4

3

2 High product value

Inventory

4

1

1

2

3

1

Transportation

1

4

3

2

5

1

Quick desired response

High product variety

Facility & Handling Information

6 1

1 4

2

3

4

3

4

5 Low customer effort

2

5

     

  

Manufacturer Storage with Ing Transit Merge

Distributor Storage with Package Carrier y Delivery

Distributor storage with last mile delivery

Manufacturer storage with pickup p p

+2

-2

-1

0

+1

-1

+1

-1

0

+1

0

0

-1

+1

0

+1

-1

+1

-2

+2

+1

0

-2

+1

+1

-1

-1

+2

+1

0

-1

+2

+1

+1

0

-2

+2

-2

-2

-1

+1

-2

-1

+2

0

+1

0

+2

-2

+1

+2

+2

+2

-1

E-Business in DELL

E-Business and the Distribution Network 26

Manufacturer Storage with pp g Direct Shipping

27

     

Impact of E-Business on Customer Service I Impact t off E-Business EB i on Cost C t E-business scorecard:



value of setting up an e-business is not the same in every industry

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Distribution Networks in Practice 28

     









The ownership structure of the distribution network can have as big as an impact as the type of distribution network The choice of a distribution network has very longterm consequences Consider whether an exclusive distribution strategy is advantageous Product, price, commoditization, and criticality have an impact on the type of distribution system preferred by customers

Summary of Learning Objectives 29

     







What are the key factors to be considered when designing the distribution network? What are the strengths and weaknesses of various distribution options? What roles do distributors play in the supply chain?

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