Orange investors data book table of contents
definitions
sheet 1
glossary
Group
sheet 2
consolidated profit & loss and capital evolution statements
sheet 3
consolidated cash flows statements
sheet 4
comparable basis data
sheet 5
financial KPIs: revenues, restated EBITDA and CAPEX split by segment
sheet 6
operational KPIs
sheet 7
segment reporting: profit & loss statement by segment
sheet 8
financial figures
sheet 9
operational KPIs
sheet 10
financial figures
sheet 11
operational KPIs
sheet 12
financial figures
sheet 13
operational KPIs
sheet 14
financial figures
sheet 15
operational KPIs
sheet 16
financial figures
sheet 17
operational KPIs
sheet 18
financial figures
sheet 19
operational KPIs
sheet 20
financial figures
sheet 21
operational KPIs
Enterprise
sheet 22
financial figures and operational KPIs
IC&SS (international carrier & shared services)
sheet 23
financial figures
France
Europe
Spain
Poland
Belgium & Luxembourg
Central European countries
Africa & Middle East
GROUP glossary 1. operational KPIs group 1.1
group customers
Number of customers in both mobile and fixed activities including broadband and fixed line activities.
1.2 1.3 1.4 1.5 1.6
customers base (excl. MVNOs) contract prepaid M2M (Machine-to-Machine) MVNO customers
Number of customers with active simcard, including business and internet everywhere and M2M. Customer with whom Orange has a formal contractual agreement with the customer billed on a monthly basis for access fees and any additional voice or data use. Customer with whom Orange has written contract with the customer paying in advance any data or voice use by purchasing vouchers in retail outlets for example. Exchange of information between machines that is established between the central control system (server) and any type of equipment, through one or several commmunication networks. Hosted MVNO customers on Orange networks and excluding EE MVNO customers.
1.7
mobile volume market share (in %)
Number of mobile customer divided by the population of the country at the end of the period multiplied by the penetration subscription rate. Most recent quarter published correponds to company estimates.
1.8
ARPU (annual rolling)
Average annual revenues per user (ARPU) are calculated by dividing the revenues from mobile (outgoing and incoming) voice and non voice services and visitor roaming, generated over the past twelve months, excluding “machine to machine”, by the weighted average number of customers over the same period, excluding "machine to machine" customers. The weighted average number of customers is the average of the monthly averages during the period in question. The monthly average is the arithmetic mean of the number of customers at the start and end of the month. Mobile ARPU is expressed as monthly revenues per customer.
1.9
AUPU
Total minutes used over the preceding 12 months (outgoing, incoming and roaming calls, excluding the traffic of Mobile Virtual Network Operators - MVNOs) divided by the weighted average number of customers over the same period. AUPU is expressed in minutes as a monthly usage per customer.
1.10
churn
Total number of customers who disconnect or are considered to have disconnected from the network, voluntarily or involuntarily (excluding money-back return and fraudulent connections) over the previous 12 months, divided by the weighted average number of customers over the same period.
1.11
SACs
Sum of the acquisition costs for the handsets sold and the commissions paid to retailers from which are deducted the revenues received from the sale of handsets, for each new customer.
1.12
SRCs
Sum of the acquisition costs for the handset sold and the commission paid to retailers from which are deducted the revenues received from the sale of handset for each customer renewing his contract.
1.13
number of lines (copper + FTTH)
Number of fixed lines operated by Orange.
1.14
internet broadband ARPU
Average annual revenues per user of broadband services (xDSL, FTTH, satellite and WiMAX) are calculated by dividing the revenues from consumer broadband services over the past twelve months, by the weighted average number of accesses over the same period. The weighted average number of accesses is the average of the monthly averages during the period in question. The monthly average is the arithmetic mean of the number of accesses at the start and end of the month. ARPU is expressed as monthly revenues per access.
1.15 1.16 1.17 1.18 1.19 1.20 1.21
broadband market share (in %) total net adds market share (in %) homes connectable (vertical) FTTH customers LLU coverage (in % of population) consumer lines other group fixed lines
Number of Orange DSL Internet customers divided by the number of DSL Internet customers in the market. Quarterly Orange DSL net adds divided by the quarterly DSL net adds in the market. Homes in FTTH connected buildings. Number of FTTH customers signed and in billing system. Percentage of population eligible for Local loop unbundling (LLU). End of period, including analog lines, optimales offers, retail naked ADSL lines, FTTH accesses and satellite and others. Includes payphones.
1.22
naked DSL customers
The naked xDSL access offer is aimed at subscribers who do not wish to keep a standard and separate telephone contract. In France and Poland, Orange also offers wholesale naked ADSL to other operators, allowing their customers, especially the ones residing in areas where full unbundling is unavailable, to dispense with the traditional telephone subscription.
1.23
PSTN consumer lines
Number of consumer lines minus the sum of group's number naked adsl lines, FTTH customers and satelite and other.
others 1.24
enterprise - XoIP
Number of XoIP connections that consists in BIV (Business Internet Voix) + BIC (Business Internet Centrex) + BTIP (Business Talk IP) + BTC (Business Talk Centrex).
mobile
fixed
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GROUP glossary 2. financial KPIs P&L elements 2.1
labour expenses
2.2
external purchases
2.3 2.4 2.5
interconnection costs other IT&N commercial expenses & content costs
2.6
reported EBITDA / restated EBITDA
Includes wages and employee benefits expenses, employees profit sharing and share-based compensation costs. Includes commercial expenses, service fees, inter-operator costs, other network expenses and IT expenses (including outsourcing fees relating to technical operation and maintenance) and other external purchases (including overheads, real estate fees, equipment purchases and call center outsourcing fees, net of capitalized costs of goods and services). Costs incurred by Orange in the interconnection process. External purchases including service fees, outsourcing fees relating to technical operation, and maintenance and IT expenses. External purchases including the purchase of handsets and other products sold, retail fees and commissions, and advertising, sponsoring, brand costs and content costs. Reported EBITDA corresponds to the operating income before depreciation and amortization, before remeasurement resulting from business combinations, before impairment of goodwill and fixed assets, and before share of profits (losses) of associates. Restated EBITDA corresponds to the Reported EBITDA adjusted for the effects of significant litigation, specific labor expenses, the review of the investments and business portfolio, restructuring costs and, where appropriate, other specific items.
cash flow elements 2.8 2.9 2.10 2.11 2.12
CAPEX change in WCR licences & spectrum other operational items net debt variation
Capital expenditures on tangible and intangible assets excluding telecommunication licenses and excluding investments through financial leases. Change in net inventories, plus change in gross trade receivables, plus change in trade payables, plus change in other elements of WCR. Cash out related to acquisitions of licences and spectrum. Offset of non cash items included in EBITDA and items included in EBITDA but not included in net cash provided by operating activities. Variation of net debt level (see 2.13).
balance sheet elements net debt
Net financial debt as defined and used by Orange corresponds to (a) financial liabilities excluding receivables from operations (translated at the reporting date rates) including derivatives (assets and liabilities), less (b) cash collateral paid, cash and cash equivalents and investments at fair value. In addition, financial instruments qualifying as cash flow hedges and net investment hedges are included in net financial debt but some of the items they hedge are not (future cash flows, net investment in a foreign currency operation). The effect of hedging these items is recognized in equity. As a result, “Equity items related to outstanding hedging instruments” are added to gross financial debt (a) to offset the timing difference.
data on a comparable basis
Data presented with comparable perimeter and foreign exchange for the preceding period.
3.1 3.2 3.3 3.4 3.5 3.6
revenues by activity mobile services mobile equipment sales fixed services other revenues enterprise - voice
Provide group revenues split in mobile services, mobile equipment sales, fixed services, enterprise and international carrier & shared services, and other revenues. Customer billed revenues, incoming revenues, visitor roaming, domestic mobile interconnection (i.e. network sharing and domestic roaming agreement), machine-to-machine and MVNO. Include subsidized and non subsidized equipment sales. It excludes accessories sales, according to future IFRS standards that will imply to display only equipment revenue directly linked to service. Include i) fixed narrowband, except equipment sales and rentals, ii) fixed broadband, iii) data infrastructure & managed networks, and global services, iv) fixed carriers services. Include i) fixed equipment sales and rentals, ii) mobile accessories sales, and iii) other revenues. Include offers for legacy telephony, Voice over IP, audio-conferencing and the incoming telephone calls of customer relations services
3.7
enterprise - data
Include legacy data services such as standard leased lines, more recent solutions such as IP-VPN, broadband and high-speed broadband, satellite access, Wi-Fi and fibre optics. It also includes broadcasting and Business Everywhere mobility offers.
3.8
enterprise - IT & integration services
Include collaborative services (consulting, integration, messaging, project management), application services (customer relationship management and infrastructure applications), hosting, cloud computing services, security services, video-conferencing and machine-to-machine. It also includes equipment sales associated with the supply of these services.
3.9
IC&SS - international carrier
The international carrier activity operates an international network infrastructure and sells international traffic capacity. More specifically, it supplies network capacity to Enterprise & France, sells traffic capacity to internal Orange Group entities and also externally and finally it also includes Orange Marine's international cable activity.
IC&SS - shared services
The Shares Services activity includes corporate General Secretariat functions as well as other mutualised functions (finance, IS, HR, R&D, ...). Shared Services also includes transversal "business-line" activities such as the new growth activities like content and health, which contribute in a transversal manner to the Group's strategy and which help coordinate the Group's roadmap in our footprint.
3.11
headcount (end of period)
Number of employees working on the last day of the period, including permanent contracts and fixed-term contracts.
3.12
headcount (average cumulated full time equivalent)
Average number of active employees over the period, pro-rata to their working time, including permanent contracts and fixed-term contracts.
2.13
others 2.14
3. other KPIs revenues
3.10
headcount
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GROUP consolidated accounts 2014 (in millions of euros)
glossary 1Q13cb
1Q14
2Q13cb
2Q14
1H13cb
1H14
3Q13cb
3Q14
4Q13cb
4Q14
2H13cb
2H14
FY13cb
FY14
profit & loss statement revenues external purchases - commercial expenses & content costs - interconnection costs - other IT&N - property & general expenses, other and capitalized costs labour expenses operating taxes and levies other operating income & expenses restated EBITDA (1) % of revenues restatements reported EBITDA % of revenues depreciation & amortisation remeasurement resulting from business combinations impairment of goodwill and fixed assets share of profit/loss of associates EBIT % of revenues financial result income tax consolidated net income after tax of continuing operations consolidated net income after tax of discontinued operations (EE) consolidated net income after tax non controlling interests consolidated net income, Group share
2.2 2.5 2.3 2.4 2.1
2.6
2.6
10 192 (4 402) (1 675) (1 233) (701) (793) (2 280) (819) 60 2 750 27,0% (45) 2 705 26,5%
9 804 (4 209) (1 538) (1 165) (709) (796) (2 210) (876) 85 2 596 26,5% (274) 2 322 23,7%
10 133 (4 381) (1 598) (1 261) (702) (820) (2 250) (278) 130 3 354 33,1% (26) 3 328 32,8%
9 788 (4 120) (1 490) (1 161) (679) (790) (2 179) (309) 81 3 259 33,3% 73 3 332 34,0%
20 325 (8 783) (3 273) (2 494) (1 403) (1 613) (4 530) (1 097) 190 6 105 30,0% (71) 6 033 29,7%
19 592 (8 329) (3 028) (2 326) (1 389) (1 586) (4 389) (1 185) 166 5 855 29,9% (200) 5 654 28,9% (2 988) 0 (271) (19) 2 376 12,1% (861) (788) 727 1 728 147 581
10 031 (4 254) (1 604) (1 182) (692) (776) (2 068) (311) 54 3 452 34,4% (33) 3 419 34,1%
9 805 (4 198) (1 519) (1 193) (693) (793) (2 002) (314) 76 3 367 34,3% (6) 3 361 34,3%
10 114 (4 691) (1 920) (1 177) (760) (834) (2 192) (301) 18 2 948 29,1% (380) 2 568 25,4%
10 049 (4 725) (1 952) (1 224) (748) (800) (2 140) (296) 48 2 935 29,2% (838) 2 097 20,9%
20 145 (8 945) (3 524) (2 359) (1 451) (1 610) (4 260) (612) 72 6 400 31,8% (414) 5 987 29,7%
19 853 (8 922) (3 471) (2 417) (1 441) (1 593) (4 142) (610) 123 6 303 31,7% (845) 5 458 27,5% (3 050) 0 (17) (196) 2 195 11,1% (777) (785) 633 (136) 497 152 344
40 469 (17 727) (6 797) (4 853) (2 854) (3 223) (8 790) (1 710) 262 12 505 30,9% (485) 12 020 29,7%
39 445 (17 251) (6 499) (4 743) (2 830) (3 179) (8 531) (1 795) 289 12 158 30,8% (1 045) 11 112 28,2% (6 038) 0 (288) (215) 4 571 11,6% (1 638) (1 573) 1 360 (135) 1 225 300 925
capital evolution number of ordinary shares at the end of the period weighted average number of ordinary shares outstanding - basic weighted average number of ordinary shares outstanding - diluted
2 648 885 383 2 630 700 519 2 688 965 470
2 648 885 383 2 637 414 741 2 637 414 741
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
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GROUP consolidated accounts 2015 (in millions of euros)
glossary 1Q14cb
1Q15
2Q14cb
2Q15
1H14cb
1H15
3Q14cb
3Q15
4Q14cb
4Q15
2H14cb
2H15
FY14cb
FY15
profit & loss statement revenues external purchases - commercial expenses & content costs - interconnection costs - other IT&N - property & general expenses, other and capitalized costs labour expenses operating taxes and levies other operating income & expenses restated EBITDA (1) % of revenues restatements reported EBITDA % of revenues depreciation & amortisation remeasurement resulting from business combinations impairment of goodwill and fixed assets share of profit/loss of associates EBIT % of revenues financial result income tax consolidated net income after tax of continuing operations consolidated net income after tax of discontinued operations (EE) consolidated net income after tax non controlling interests consolidated net income, Group share
2.2 2.5 2.3 2.4 2.1
2.6
2.6
9 761 (4 182) (1 515) (1 174) (703) (790) (2 219) (877) 92 2 575 26,4% (334) 2 241 23,0%
9 672 (4 175) (1 476) (1 219) (695) (785) (2 170) (829) 24 2 521 26,1% (114) 2 408 24,9%
9 907 (4 189) (1 511) (1 198) (680) (800) (2 179) (311) 81 3 310 33,4% (210) 3 099 31,3%
9 885 (4 211) (1 513) (1 257) (698) (743) (2 193) (314) 102 3 269 33,1% (368) 2 901 29,3%
19 668 (8 371) (3 027) (2 372) (1 383) (1 590) (4 398) (1 188) 173 5 885 29,9% (544) 5 340 27,2%
19 557 (8 386) (2 989) (2 476) (1 393) (1 528) (4 363) (1 144) 126 5 790 29,6% (481) 5 309 27,1% (3 041) 6 (25) 14 2 264 11,6% (839) (594) 831 442 1 273 174 1 099
10 230 (4 449) (1 598) (1 348) (700) (803) (2 024) (316) 65 3 506 34,3% (58) 3 448 33,7%
10 284 (4 452) (1 600) (1 371) (723) (758) (1 987) (313) 29 3 561 34,6% (90) 3 471 33,8%
10 384 (4 920) (1 990) (1 348) (753) (828) (2 184) (292) 28 3 016 29,0% (789) 2 226 21,4%
10 395 (4 858) (1 959) (1 382) (755) (762) (2 137) (327) (7) 3 067 29,5% (570) 2 497 24,0%
20 614 (9 369) (3 588) (2 696) (1 454) (1 631) (4 208) (607) 92 6 522 31,6% (848) 5 674 27,5%
20 679 (9 310) (3 560) (2 752) (1 478) (1 521) (4 123) (640) 22 6 628 32,1% (660) 5 968 28,9% (3 424) 0 (13) (52) 2 478 12,0% (744) (55) 1 679 6 1 685 132 1 553
40 283 (17 740) (6 614) (5 068) (2 837) (3 221) (8 606) (1 795) 265 12 407 30,8% (1 392) 11 014 27,3%
40 236 (17 697) (6 549) (5 228) (2 871) (3 049) (8 486) (1 783) 149 12 418 30,9% (1 142) 11 277 28,0% (6 465) 6 (38) (38) 4 742 11,8% (1 583) (649) 2 510 448 2 958 306 2 652
capital evolution number of ordinary shares at the end of the period weighted average number of ordinary shares outstanding - basic weighted average number of ordinary shares outstanding - diluted
2 648 885 383 2 648 162 496 2 700 241 846
2 648 885 383 2 648 620 953 2 700 700 303
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
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GROUP consolidated accounts 2016 (in millions of euros)
glossary 1Q15cb
1Q16
2Q15cb
2Q16
1H15cb
1H16
3Q15cb
3Q16
4Q15cb
4Q16
2H15cb
2H16
FY15cb
FY16
profit & loss statement revenues external purchases - commercial expenses & content costs - interconnection costs - other IT&N - property & general expenses, other and capitalized costs labour expenses operating taxes and levies other operating income & expenses restated EBITDA (1) % of revenues restatements reported EBITDA % of revenues depreciation & amortisation remeasurement resulting from business combinations impairment of goodwill and fixed assets share of profit/loss of associates EBIT % of revenues financial result income tax consolidated net income after tax of continuing operations consolidated net income after tax of discontinued operations (EE) consolidated net income after tax non controlling interests consolidated net income, Group share
2.2 2.5 2.3 2.4 2.1
2.6
2.6
9 950 (4 341) (1 516) (1 324) (698) (802) (2 181) (830) 13 2 611 26,2% (108) 2 503 25,2%
10 009 (4 366) (1 545) (1 339) (737) (746) (2 217) (926) 69 2 569 25,7% (119) 2 449 24,5%
10 068 (4 328) (1 535) (1 339) (702) (751) (2 176) (315) 91 3 340 33,2% (457) 2 883 28,6%
10 070 (4 451) (1 587) (1 349) (733) (783) (2 103) (293) 121 3 344 33,2% (201) 3 143 31,2%
20 018 (8 669) (3 052) (2 664) (1 401) (1 553) (4 356) (1 145) 104 5 952 29,7% (566) 5 386 26,9%
20 079 (8 818) (3 132) (2 688) (1 470) (1 529) (4 319) (1 218) 190 5 913 29,4% (321) 5 592 27,9% (3 279) 0 (172) 0 2 141 10,7% (830) (237) 1 074 2 249 3 323 155 3 168
10 240 (4 440) (1 585) (1 363) (722) (770) (1 973) (321) 33 3 540 34,6% (89) 3 451 33,7%
10 323 (4 497) (1 642) (1 364) (720) (770) (1 920) (350) 42 3 597 34,9% (46) 3 551 34,4%
capital evolution number of ordinary shares at the end of the period weighted average number of ordinary shares outstanding - basic weighted average number of ordinary shares outstanding - diluted
2 660 056 599 2 648 879 063 2 700 958 413 (1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
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GROUP consolidated accounts 2014 (in millions of euros)
2015
2016
glossary 1H14
2H14
FY14
1H15
2H15
FY15
1H16
2H16
FY16
statement of cash flows restated EBITDA (1) CAPEX spectrum and licences paid net interest paid income tax paid change in working capital requirement other operational items dividends to Orange shareholders minority shareholders remuneration in group subsidiaries purchase of own shares net of acquisitions and disposals subordinated notes issuances & coupons escrow in the context of the acquisition of Jazztel other financial items net debt variation ( (+) decrease / (-) increase)
2.6 2.8 2.10
2.12
5 855 (2 501) (117) (795) (408) (629) (502) (1 317) (202) 53 900 2 745 0 225 3 307
net financial debt
2.13
27 419
2.9 2.11
6 303 (3 135) (177) (568) (350) 393 (507) (529) (92) 72 107 2 970 (2 901) (257) 1 329
12 158 (5 636) (294) (1 363) (758) (236) (1 009) (1 846) (294) 125 1 007 5 715 (2 901) (32) 4 636
5 790 (2 672) (306) (661) (412) (383) (426) (1 059) (205) 46 233 (169) 0 (70) (294)
26 090
26 384
6 628 (3 814) (104) (490) (315) 658 (404) (530) (101) (15) (4 447) (103) 2 901 (32) (168)
12 418 (6 486) (410) (1 151) (727) 275 (830) (1 589) (306) 31 (4 214) (272) 2 901 (102) (462)
5 913 (3 167) (1 040) (628) (406) (576) (562) (1 064) (195) 6 3 672 (188) 0 325 2 090
26 552
24 462
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
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GROUP comparable basis revenues (1) (in millions of euros)
currency Total
euros
restated EBITDA (1) egyptian pound
zloty
other
Total
euros
CAPEX (1)
egyptian pound
zloty
other
Total
euros
B/S (2) egyptian pound
zloty
other
zloty
egyptian pound
1Q15 actual per currency
7 502
691
333
1 905
231
102
977
74
32
euro exchange rate applied in 1Q15
EUR
9 672
1,00
4,19
8,44
1 146
2 521
1,00
4,19
8,44
284
1 190
1,00
4,19
8,44
4,09
8,20
euro exchange rate applied in 1Q16
1,00
4,37
8,88
1,00
4,37
8,88
1,00
4,37
8,88
4,26
10,10
(3)
(2)
(2)
30
126
167
forex impact
EUR
(42,72)
(27,24)
(16,31)
0,83
(11)
(9)
(5)
3
(7)
perimeter impact (3)
EUR
321
215
(1)
0
108
101
60
0
0
40
137
115
(0)
1Q15 comparable basis
EUR
9 950
7 716
663
317
1 254
2 611
1 965
222
97
327
1 320
1 093
71
EUR
9 885
1 241
3 269
314
1 482
106
21
2Q15 actual per currency
7 577
728
339
2 623
233
98
1 157
100
58
euro exchange rate applied in 2Q15
1,00
4,09
8,44
1,00
4,09
8,44
1,00
4,09
8,44
4,19
8,51
euro exchange rate applied in 2Q16
1,00
4,37
10,03
1,00
4,37
10,03
1,00
4,37
10,03
4,44
9,80
(47)
(56)
(14)
(17)
(6)
(8)
(4)
50
203
273
forex impact
EUR
(145)
(42)
(34)
(3)
(18)
perimeter impact (3)
EUR
328
215
(1)
0
114
105
63
(0)
0
41
154
113
(0)
2Q15 comparable basis
EUR
10 068
7 792
680
283
1 313
3 340
2 687
219
82
353
1 617
1 271
94
EUR
19 557
2 387
5 790
598
2 672
40
1H15 actual per currency
15 079
1 419
672
4 528
464
200
2 134
174
90
euro exchange rate applied in 1H15
1,00
4,14
8,44
1,00
4,14
8,44
1,00
4,14
8,44
4,19
8,51
euro exchange rate applied in 1H16
1,00
4,37
9,45
1,00
4,37
9,45
1,00
4,37
9,45
4,44
9,80
(74)
(72)
(23)
(22)
(9)
(10)
(6)
80
329
215
forex impact
EUR
(188)
(42)
(44)
0
(25)
perimeter impact (3)
EUR
649
430
(2)
0
222
206
124
0
0
82
290
229
(0)
1H15 comparable basis
EUR
20 018
15 509
1 342
600
2 567
5 952
4 652
441
179
680
2 937
2 363
165
EUR
10 284
1 367
3 561
365
1 563
61
3Q15 actual per currency
7 883
703
331
2 874
225
97
1 198
91
59
euro exchange rate applied in 3Q15
1,00
4,19
8,70
1,00
4,19
8,70
1,00
4,19
8,70
4,24
8,75
euro exchange rate applied in 3Q16
1,00
4,34
9,91
1,00
4,34
9,91
1,00
4,34
9,91
4,32
9,98
(24)
(41)
(7)
(12)
(3)
(7)
(4)
52
222
forex impact
EUR
perimeter impact (3)
EUR
46
(29)
(1)
0
77
1
4
0
0
(3)
10
(1)
(0)
3Q15 comparable basis
EUR
10 240
7 853
678
291
1 418
3 540
2 878
218
86
358
1 559
1 197
88
Orange - investor relations department
(90)
(25)
(23)
Book KPIs Q3 2016-VD.xlsx - Group - comparable basis
(4)
(15)
11
8 / 59
GROUP comparable basis revenues (1) (in millions of euros)
currency Total
euros
restated EBITDA (1) egyptian pound
zloty
other
Total
euros
CAPEX (1)
egyptian pound
zloty
other
Total
euros
B/S (2) egyptian pound
zloty
other
zloty
egyptian pound
9m15 actual per currency
22 962
2 122
1 003
7 402
689
298
3 333
265
149
euro exchange rate applied in 9m15
EUR
29 841
1,00
4,16
8,53
1,00
4,16
8,53
1,00
4,16
8,53
4,24
8,75
euro exchange rate applied in 9m16
1,00
4,36
9,60
1,00
4,36
9,60
1,00
4,36
9,60
4,32
9,98
(99)
(113)
(30)
(33)
(12)
(17)
(10)
132
551
279
(278)
3 753
(67)
9 351
(67)
963
(3)
4 235
forex impact
EUR
(39)
perimeter impact (3)
EUR
696
400
(3)
0
299
207
128
0
0
79
300
228
(0)
9m15 comparable basis
EUR
30 258
23 362
2 021
891
3 985
9 491
7 529
659
264
1 039
4 496
3 560
253
EUR
10 395
1 386
3 067
421
2 252
488
73
4Q15 actual per currency
7 997
678
335
2 391
158
97
1 669
198
105
euro exchange rate applied in 3Q15
1,00
4,26
8,63
1,00
4,26
8,63
1,00
4,26
8,63
4,26
8,50
euro exchange rate applied in 3Q16
1,00
4,12
11,19
1,00
4,12
11,19
1,00
4,12
11,19
4,30
10,00
(9)
(20)
(5)
85
289
494
forex impact
EUR
(144)
(27)
(81)
(36)
(35)
(8)
(24)
(3)
(33)
perimeter impact (3)
EUR
60
13
(0)
(0)
46
(17)
(8)
(0)
(0)
(10)
12
(1)
(0)
4Q15 comparable basis
EUR
10 311
7 989
651
254
1 418
3 015
2 407
150
74
385
2 230
1 667
190
EUR
20 679
2 753
6 628
785
3 815
13
2H15 actual per currency
15 879
1 381
666
5 265
383
195
2 867
289
165
euro exchange rate applied in 9m15
1,00
4,23
8,67
1,00
4,23
8,67
1,00
4,23
8,67
4,26
8,50
euro exchange rate applied in 9m16
1,00
4,23
10,55
1,00
4,23
10,55
1,00
4,23
10,55
4,30
10,00
(12)
(27)
(9)
137
510
767
forex impact
EUR
(234)
(52)
(122)
(61)
(57)
(15)
(35)
(7)
(48)
perimeter impact (3)
EUR
106
(16)
(1)
0
123
(16)
(4)
0
0
(13)
22
(2)
(0)
2H15 comparable basis
EUR
20 551
15 842
1 329
545
2 836
6 555
5 285
368
159
743
3 789
2 864
278
EUR
40 236
5 139
12 418
1 384
6 486
24
FY15 actual per currency
30 959
2 800
1 338
9 793
847
395
5 001
463
254
euro exchange rate applied in FY15
1,00
4,18
8,55
1,00
4,18
8,55
1,00
4,18
8,55
4,26
8,50
euro exchange rate applied in FY16
1,00
4,30
10,00
1,00
4,30
10,00
1,00
4,30
10,00
4,30
10,00
(21)
(37)
(15)
217
839
forex impact
EUR
(422)
(126)
(193)
(102)
(102)
(38)
(57)
(6)
(72)
perimeter impact (3)
EUR
755
414
(3)
0
345
189
120
0
0
69
312
227
(0)
FY15 comparable basis
EUR
40 569
31 351
2 671
1 144
5 403
12 506
9 936
809
338
1 423
6 726
5 227
442
86
(1) Average exchange rates over the period used to convert the P&L accounts of the group foreign subsidiaries from local currency to euros. (2) End of period exchange rates used to convert the balance sheet accounts of the group foreign subsidiaries from local currency to euros. (3) Comparable basis: unaudited figures, subject to adjustments. Main impacts on perimeter concern disposal of Dailymotion, Almérys and Orange Armenia which are totally excluded from 2015 comparable basis, disposal of FIME subsidiaries which are partially excluded from 2015 comparable basis, acquisition of Jazztel and Meditel which are totally included in 2015 comparable basis and acquisition of Tigo in RDC and of Liberia which are partially included in 2015 comparable basis.
Orange - investor relations department
Book KPIs Q3 2016-VD.xlsx - Group - comparable basis
9 / 59
GROUP financial KPIs 2014 (in millions of euros)
glossary 1Q13cb
1Q14
2Q13cb
2Q14
1H13cb
1H14
3Q13cb
3Q14
4Q13cb
4Q14
2H13cb
2H14
FY13cb
FY14
revenues by country group yoy variance (cb) France yoy variance (cb) Europe yoy variance (cb) Spain yoy variance (cb) Poland yoy variance (cb) Belgium & Luxembourg yoy variance (cb) Central European countries yoy variance (cb) eliminations Africa & Middle East yoy variance (cb) Enterprise yoy variance (cb) International carrier & shared services yoy variance (cb) eliminations
10 192 5 065 2 670 989 777 393 513 (1) 960 1 602 446 (553)
9 804 -3,8% 4 810 -5,0% 2 523 -5,5% 977 -1,2% 716 -7,9% 317 -19,4% 515 0,4% (1) 1 014 5,7% 1 565 -2,3% 426 -4,4% (536)
10 133
9 804 -3,8% 4 352 -6,9% 333 28,1% 3 198 -2,2% 1 747 -2,8% 174 -7,1%
10 133
5 013 2 610 1 032 782 364 433 (1) 972 1 623 466 (551)
9 788 -3,4% 4 803 -4,2% 2 398 -8,1% 943 -8,6% 740 -5,4% 312 -14,2% 403 -6,9% (1) 1 060 9,0% 1 574 -3,0% 477 2,5% (524)
20 325
9 788 -3,4% 4 262 -7,3% 314 15,9% 3 223 -0,5% 1 819 -1,4% 169 -5,8%
20 325
10 079 5 281 2 021 1 559 757 946 (3) 1 932 3 225 912 (1 104)
19 592 -3,6% 9 614 -4,6% 4 921 -6,8% 1 920 -5,0% 1 456 -6,7% 629 -16,9% 918 -3,0% (2) 2 075 7,4% 3 139 -2,7% 904 -0,9% (1 060)
10 031
19 592 -3,6% 8 615 -7,1% 647 21,9% 6 422 -1,3% 3 566 -2,1% 342 -6,4%
10 031
4 978 2 580 1 040 757 348 438 (2) 1 008 1 551 480 (567)
9 805 -2,3% 4 826 -3,1% 2 426 -6,0% 977 -6,1% 730 -3,6% 304 -12,6% 416 -4,8% (1) 1 069 6,0% 1 525 -1,7% 494 2,8% (534)
10 114
9 805 -2,3% 4 281 -4,9% 356 9,8% 3 218 -0,7% 1 781 -0,1% 169 -8,0%
10 114
4 951 2 523 992 739 357 436 (1) 1 061 1 672 461 (554)
10 049 -0,6% 4 865 -1,8% 2 452 -2,8% 979 -1,2% 733 -0,8% 315 -11,8% 425 -2,4% (1) 1 142 7,6% 1 635 -2,2% 496 7,7% (541)
20 145
10 049 -0,6% 4 244 -3,1% 494 16,0% 3 225 -0,5% 1 890 0,3% 195 7,5%
20 145
9 929 5 103 2 031 1 496 705 873 (3) 2 069 3 223 941 (1 121)
19 853 -1,4% 9 690 -2,4% 4 878 -4,4% 1 956 -3,7% 1 463 -2,2% 620 -12,2% 841 -3,6% (2) 2 211 6,9% 3 160 -2,0% 990 5,2% (1 075)
40 469
19 853 -1,4% 8 526 -4,0% 850 13,3% 6 443 -0,6% 3 671 0,1% 364 -0,3%
40 469
20 008 10 384 4 052 3 055 1 462 1 819 (5) 4 001 6 448 1 853 (2 224)
39 445 -2,5% 19 304 -3,5% 9 798 -5,6% 3 876 -4,4% 2 918 -4,5% 1 249 -14,6% 1 760 -3,3% (4) 4 286 7,1% 6 299 -2,3% 1 894 2,2% (2 135)
revenues by activity group yoy variance (cb) mobile services yoy variance (cb) mobile equipment sales yoy variance (cb) fixed services yoy variance (cb) enterprise & international carrier & shared services yoy variance (cb) other revenues yoy variance (cb)
Orange - investor relations department
10 192 3.2
4 677
3.3
260
3.4
3 270 1 798
3.5
187
4 598 271 3 240 1 845 179
9 275 531 6 509 3 643 366
Book KPIs Q3 2016-VD.xlsx - Group - financial KPIs
4 500 325 3 239 1 783 183
4 382 425 3 241 1 884 181
8 883 750 6 480 3 667 365
18 158 1 281 12 990 7 310 731
39 445 -2,5% 17 140 -5,6% 1 497 16,9% 12 865 -1,0% 7 237 -1,0% 706 -3,4%
10 / 59
GROUP financial KPIs 2014 (in millions of euros)
glossary 1Q13cb
1Q14
2Q13cb
2Q14
1H13cb
1H14
3Q13cb
3Q14
4Q13cb
4Q14
2H13cb
2H14
FY13cb
FY14
restated EBITDA (1) group yoy variance (cb) France yoy variance (cb) Europe yoy variance (cb) Spain yoy variance (cb) Poland yoy variance (cb) Belgium & Luxembourg yoy variance (cb) Central European countries yoy variance (cb) eliminations Africa & Middle East yoy variance (cb) Enterprise yoy variance (cb) International carrier & shared services yoy variance (cb) eliminations
2.6
2 750
2 596 -5,6%
3 354
3 259 -2,8%
6 105 3 446 1 496 469 487 181 358 0 626 525 13 0
5 855 -4,1% 3 326 -3,5% 1 419 -5,2% 461 -1,7% 466 -4,4% 140 -22,4% 351 -2,0% 0 667 6,7% 478 -8,8% (36) 0,0% 0
3 452
2 501 3,1% 1 290 0,8% 673 12,7% 281 18,5% 183 -9,4% 93 35,0% 115 30,8% 294 19,9% 154 5,8% 91 -42,8%
1 277
3 367 -2,5%
2 948
2 935 -0,4%
6 400 3 670 1 491 570 477 155 289 0 692 521 27 (1)
6 303 -1,5% 3 663 -0,2% 1 373 -7,9% 496 -12,9% 456 -4,5% 134 -13,1% 286 -1,0% 0 735 6,3% 489 -6,1% 42 53,7% 0
12 505
3 135 -0,1% 1 509 -3,1% 825 -7,2% 304 -6,4% 235 -7,1% 122 -6,0% 164 -9,8% 485 9,1% 171 4,9% 145 73,5%
5 563
7 115 2 986 1 039 965 336 647 0 1 317 1 046 41 (1)
12 158 -2,8% 6 989 -1,8% 2 791 -6,5% 958 -7,8% 922 -4,5% 275 -18,1% 637 -1,6% 0 1 403 6,5% 968 -7,5% 6 -84,4% 0
CAPEX group yoy variance (cb) France yoy variance (cb) Europe yoy variance (cb) Spain yoy variance (cb) Poland yoy variance (cb) Belgium & Luxembourg yoy variance (cb) Central European countries yoy variance (cb) Africa & Middle East yoy variance (cb) Enterprise yoy variance (cb) International carrier & shared services yoy variance (cb)
2.8
1 143
1 161 1,6%
1 283
1 340 4,5%
2 425 1 279 597 237 203 69 88 245 146 159
1 307 2,4%
1 861
1 828 -1,8%
3 138 1 558 889 325 253 130 181 445 163 83
2 837 1 486 562 455 199 269 690 308 243
5 636 1,3% 2 799 -1,3% 1 498 0,8% 585 4,1% 418 -8,1% 215 8,2% 279 3,5% 779 13,0% 325 5,3% 236 -2,8%
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount. Orange - investor relations department
Book KPIs Q3 2016-VD.xlsx - Group - financial KPIs
11 / 59
GROUP financial KPIs 2015 (in millions of euros)
glossary 1Q14cb
1Q15
2Q14cb
2Q15
1H14cb
1H15
3Q14cb
3Q15
4Q14cb
4Q15
2H14cb
2H15
FY14cb
FY15
revenues by country group yoy variance (cb) France yoy variance (cb) Europe yoy variance (cb) Spain yoy variance (cb) Poland yoy variance (cb) Belgium & Luxembourg yoy variance (cb) Central European countries yoy variance (cb) eliminations Africa & Middle East yoy variance (cb) Enterprise yoy variance (cb) International carrier & shared services yoy variance (cb) eliminations
9 761 4 810 2 408 977 711 317 405 (1) 1 053 1 600 422 (532)
9 672 -0,9% 4 722 -1,8% 2 324 -3,5% 928 -5,0% 699 -1,7% 302 -4,6% 396 -2,2% (1) 1 124 6,8% 1 546 -3,4% 462 9,6% (506)
9 907
9 672 -0,9% 4 172 -2,8% 384 17,1% 3 143 -1,4% 1 782 0,2% 191 9,1%
9 907
4 803 2 411 943 754 312 402 (1) 1 109 1 633 472 (521)
9 885 -0,2% 4 763 -0,8% 2 370 -1,7% 920 -2,5% 737 -2,3% 304 -2,5% 409 1,8% (1) 1 159 4,5% 1 626 -0,5% 494 4,7% (527)
19 668
9 885 -0,2% 4 246 -1,6% 386 22,3% 3 157 -1,9% 1 885 0,6% 211 14,5%
19 668
9 614 4 819 1 920 1 465 629 807 (2) 2 162 3 233 894 (1 053)
19 557 -0,6% 9 485 -1,3% 4 694 -2,6% 1 847 -3,8% 1 436 -2,0% 607 -3,5% 805 -0,2% (2) 2 283 5,6% 3 171 -1,9% 956 7,0% (1 033)
10 230
19 557 -0,6% 8 418 -2,2% 770 19,7% 6 300 -1,7% 3 667 0,4% 401 11,9%
10 230
4 826 2 676 1 238 727 304 409 (1) 1 220 1 568 476 (536)
10 284 0,5% 4 794 -0,6% 2 652 -0,9% 1 216 -1,7% 709 -2,4% 306 0,6% 421 3,2% (1) 1 304 6,8% 1 577 0,5% 486 2,0% (528)
10 384
10 284 0,5% 4 480 1,2% 414 8,5% 3 369 -1,5% 1 821 0,7% 200 4,0%
10 384
4 865 2 645 1 198 723 315 410 (1) 1 276 1 664 475 (541)
10 395 0,1% 4 862 -0,1% 2 618 -1,0% 1 189 -0,7% 686 -5,1% 323 2,3% 422 2,9% (1) 1 312 2,8% 1 657 -0,4% 473 -0,4% (526)
20 614
10 395 0,1% 4 415 1,2% 491 -3,3% 3 384 -0,4% 1 884 -0,8% 221 3,2%
20 614
9 690 5 321 2 435 1 450 620 818 (2) 2 497 3 232 951 (1 077)
20 679 0,3% 9 656 -0,4% 5 270 -1,0% 2 406 -1,2% 1 395 -3,8% 629 1,4% 843 3,0% (2) 2 615 4,8% 3 233 0,0% 959 0,8% (1 055)
40 283
20 679 0,3% 8 896 1,2% 905 1,8% 6 753 -1,0% 3 705 -0,1% 421 3,6%
40 283
19 304 10 139 4 355 2 914 1 249 1 625 (4) 4 659 6 465 1 845 (2 129)
40 236 -0,1% 19 141 -0,8% 9 963 -1,7% 4 253 -2,3% 2 831 -2,9% 1 235 -1,1% 1 648 1,4% (4) 4 899 5,1% 6 405 -0,9% 1 915 3,8% (2 087)
revenues by activity group yoy variance (cb) mobile services yoy variance (cb) mobile equipment sales yoy variance (cb) fixed services yoy variance (cb) enterprise & international carrier & shared services yoy variance (cb) other revenues yoy variance (cb)
Orange - investor relations department
9 761 3.2
4 292
3.3
328
3.4
3 188 1 779
3.5
175
4 314 315 3 220 1 875 184
8 605 643 6 408 3 653 359
Book KPIs Q3 2016-VD.xlsx - Group - financial KPIs
4 428 381 3 420 1 808 192
4 365 507 3 398 1 899 214
8 793 889 6 819 3 708 406
17 398 1 532 13 227 7 361 765
40 236 -0,1% 17 314 -0,5% 1 674 9,3% 13 054 -1,3% 7 372 0,2% 822 7,5%
12 / 59
GROUP financial KPIs 2015 (in millions of euros)
glossary 1Q14cb
1Q15
2Q14cb
2Q15
1H14cb
1H15
3Q14cb
3Q15
4Q14cb
4Q15
2H14cb
2H15
FY14cb
FY15
restated EBITDA (1) group yoy variance (cb) France yoy variance (cb) Europe yoy variance (cb) Spain yoy variance (cb) Poland yoy variance (cb) Belgium & Luxembourg yoy variance (cb) Central European countries yoy variance (cb) eliminations Africa & Middle East yoy variance (cb) Enterprise yoy variance (cb) International carrier & shared services yoy variance (cb) eliminations
2.6
2 575
2 521 -2,1%
3 310
3 269 -1,2%
5 885 3 339 1 378 461 469 140 307 0 732 472 (36) 0
5 790 -1,6% 3 315 -0,7% 1 311 -4,8% 420 -9,0% 464 -1,2% 142 120,0% 286 -6,9% 0 777 6,1% 439 -6,9% (52) 45,0% 0
3 506
2 672 6,5% 1 400 8,6% 650 -2,3% 303 7,6% 174 -5,9% 69 -25,5% 104 -2,2% 320 6,0% 154 -3,7% 147 61,5%
1 453
3 561 1,6%
3 016
3 067 1,7%
6 522 3 661 1 478 610 452 134 281
859 490 34 0
6 628 1,6% 3 760 2,7% 1 428 -3,4% 648 6,2% 378 -16,2% 134 -0,4% 268 -4,9% 0 890 3,6% 493 0,7% 57 65,0% 0
12 407
0
0
3 815 11,3% 1 697 12,4% 1 134 7,7% 562 4,1% 289 24,0% 124 1,3% 159 0,7% 602 9,9% 170 -3,0% 212 50,5%
5 935
6 486 9,3% 3 097 10,6% 1 784 3,8% 864 5,3% 463 10,8% 193 -10,3% 263 -0,5% 922 8,5% 325 -3,3% 359 54,9%
7 000 2 856 1 072 921 275 589
1 591 961 (1)
12 418 0,1% 7 075 1,1% 2 740 -4,1% 1 068 -0,3% 842 -8,6% 276 0,4% 554 -5,9% 0 1 667 4,8% 932 -3,0% 5
CAPEX group yoy variance (cb) France yoy variance (cb) Europe yoy variance (cb) Spain yoy variance (cb) Poland yoy variance (cb) Belgium & Luxembourg yoy variance (cb) Central European countries yoy variance (cb) Africa & Middle East yoy variance (cb) Enterprise yoy variance (cb) International carrier & shared services yoy variance (cb)
2.8
1 156
1 190 3,0%
1 353
1 482 9,5%
2 508 1 290 665 281 185 93 106 302 160 91
1 563 7,6%
1 973
2 252 14,1%
3 427 1 509 1 053 539 233 122 158 548 176 141
2 799 1 718 821 418 215 264 850 336 232
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount. Orange - investor relations department
Book KPIs Q3 2016-VD.xlsx - Group - financial KPIs
13 / 59
GROUP financial KPIs 2016 (in millions of euros)
glossary 1Q15cb
1Q16
2Q15cb
2Q16
1H15cb
1H16
3Q15cb
3Q16
4Q15cb
4Q16
2H15cb
2H16
FY15cb
FY16
revenues by country group yoy variance (cb) France yoy variance (cb) Europe yoy variance (cb) Spain yoy variance (cb) Poland yoy variance (cb) Belgium & Luxembourg yoy variance (cb) Central European countries yoy variance (cb) eliminations Africa & Middle East yoy variance (cb) Enterprise yoy variance (cb) International carrier & shared services yoy variance (cb) eliminations
9 950 4 725 2 524 1 168 670 302 384 (1) 1 218 1 550 441 (508)
10 009 0,6% 4 691 -0,7% 2 534 0,4% 1 189 1,8% 642 -4,2% 309 2,3% 395 2,8% (1) 1 271 4,4% 1 583 2,1% 454 3,1% (525)
10 068
10 009 0,6% 4 292 0,9% 403 2,1% 3 346 0,2% 1 789 1,4% 178 -10,2%
10 068
4 767 2 545 1 157 688 304 396 (1) 1 216 1 601 466 (528)
10 070 0,0% 4 685 -1,7% 2 594 1,9% 1 229 6,2% 664 -3,5% 299 -1,6% 403 1,5% (2) 1 245 2,3% 1 605 0,3% 450 -3,5% (509)
20 018
10 070 0,0% 4 282 -0,1% 414 6,1% 3 370 0,7% 1 818 -0,9% 187 -12,3%
20 018
9 491 5 070 2 325 1 358 607 781 (1) 2 434 3 151 907 (1 036)
20 079 0,3% 9 376 -1,2% 5 128 1,1% 2 418 4,0% 1 306 -3,8% 609 0,3% 798 2,2% (3) 2 516 3,3% 3 189 1,2% 904 -0,3% (1 034)
10 240
20 079 0,3% 8 574 0,4% 817 4,1% 6 715 0,5% 3 607 0,2% 365 -11,3%
10 240
4 797 2 597 1 194 684 306 414 (1) 1 338 1 556 479 (527)
10 323 0,8% 4 768 -0,6% 2 670 2,8% 1 288 7,8% 657 -3,9% 311 1,7% 417 0,8% (3) 1 371 2,5% 1 567 0,7% 456 -4,7% (510)
revenues by activity group yoy variance (cb) mobile services yoy variance (cb) mobile equipment sales yoy variance (cb) fixed services yoy variance (cb) enterprise & international carrier & shared services yoy variance (cb) other revenues yoy variance (cb)
Orange - investor relations department
9 950 3.2
4 253
3.3
395
3.4
3 338 1 765
3.5
199
4 287 390 3 345 1 833 213
8 540 785 6 683 3 598 412
Book KPIs Q3 2016-VD.xlsx - Group - financial KPIs
4 498 403 3 350 1 794 196
10 323 0,8% 4 514 0,4% 454 12,6% 3 367 0,5% 1 783 -0,6% 205 4,6%
14 / 59
GROUP financial KPIs 2016 (in millions of euros)
glossary 1Q15cb
1Q16
2Q15cb
2Q16
1H15cb
1H16
3Q15cb
3Q16
4Q15cb
4Q16
2H15cb
2H16
FY15cb
FY16
restated EBITDA (1) group yoy variance (cb) France yoy variance (cb) Europe yoy variance (cb) Spain yoy variance (cb) Poland yoy variance (cb) Belgium & Luxembourg yoy variance (cb) Central European countries yoy variance (cb) eliminations Africa & Middle East yoy variance (cb) Enterprise yoy variance (cb) International carrier & shared services yoy variance (cb) eliminations
2.6
2 611
2 569 -1,6%
3 340
3 344 0,1%
5 952 3 326 1 407 542 439 142 284 0 828 446 (54) 0
5 913 -0,6% 3 238 -2,6% 1 438 2,3% 625 15,4% 387 -11,8% 145 2,0% 281 -0,9% 0 828 0,1% 492 10,4% (84) 55,2% 0
3 540
3 597 1,6%
3 167 7,8% 1 586 13,2% 912 4,5% 547 1,5% 194 17,7% 62 -10,3% 110 9,4% 359 -3,3% 168 10,2% 142 0,7%
1 559
1 566 0,5%
CAPEX group yoy variance (cb) France yoy variance (cb) Europe yoy variance (cb) Spain yoy variance (cb) Poland yoy variance (cb) Belgium & Luxembourg yoy variance (cb) Central European countries yoy variance (cb) Africa & Middle East yoy variance (cb) Enterprise yoy variance (cb) International carrier & shared services yoy variance (cb)
2.8
1 320
1 457 10,4%
1 617
1 710 5,7%
2 937 1 400 873 539 165 69 100 371 153 141
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount. Orange - investor relations department
Book KPIs Q3 2016-VD.xlsx - Group - financial KPIs
15 / 59
GROUP operational KPIs 2014 (in thousands)
2015
2016
glossary 1Q14
2Q14
3Q14
4Q14
1Q15
2Q15
3Q15
4Q15
1Q16
2Q16
3Q16
4Q16
group KPIs group customers (excl. MVNOs) (1)
1.1
240 569
237 397
240 805
244 161
246 918
248 251
263 335
262 912
252 211
249 550
255 515
1.2 1.3 1.4 1.6
181 686 62 604 119 082 5 484
178 664 62 605 116 059 5 846
182 018 63 722 118 296 5 830
185 327 65 235 120 092 5 878
188 184 65 976 122 208 6 120
189 824 67 010 122 814 6 352
201 675 70 861 130 814 3 943
201 161 72 179 128 982 4 136
191 049 65 632 125 418 4 205
188 562 66 979 121 582 4 306
194 458 68 485 125 973 4 657
1.13
43 157 15 602 15 080 430 92
42 906 15 706 15 119 494 93
42 838 15 832 15 182 576 74
42 708 16 014 15 246 691 77
42 491 16 134 15 135 830 169
42 113 16 207 15 084 966 157
43 613 17 942 16 307 1 487 148
43 534 18 116 16 096 1 882 138
43 286 17 776 15 413 2 226 137
43 044 17 890 15 209 2 550 132
42 959 18 059 15 034 2 898 128
10 790 6 644
10 890 6 767
11 106 6 956
11 350 7 190
11 510 7 414
11 649 7 435
13 300 7 658
13 537 7 933
13 743 8 182
13 904 8 146
14 130 8 200
341
341
343
345
346
349
349
349
349
351
351
mobile group KPIs customer base mobile customers (excl. MVNOs) - contract - prepaid MVNOs customers (France + Europe)
fixed group KPIs customer base number of lines (copper + FTTH) broadband customers - xDSL (ADSL + VDSL) - FTTH - others internet features VoIP customers IPTV and satellite customers
1.18
enterprise group KPIs IP VPN accesses
(1) In 1Q 2016, the decrease of the group's customers is due to the sale of EE (12 560 000 customers in 4Q 2014, of which 12 094 000 mobile customers). (1) In 3Q 2015, the increase of the group's customers is due to the full consolidation of Meditel (100% against 40% before) and the acquisition of Jazztel in Spain. (1) In 2Q 2014, the decrease of the group's customers is due to the sale of Orange Dominicana (minus 3 523 000 customers in 1Q 2014).
Orange - investor relations department
Book KPIs Q3 2016-VD.xlsx - Group - operational KPIs
16 / 59
GROUP operational KPIs 2014 (in thousands)
2015
2016
glossary 1Q14
2Q14
3Q14
4Q14
1Q15
2Q15
3Q15
4Q15
1Q16
2Q16
3Q16
4Q16
headcount headcount (end of periode - historical basis) (1) group headcount France Europe Spain Poland Belgium & Luxembourg Central European countries Africa and Middle east Enterprise International carrier & shared services headcount (average cumulated full time equivalent - historical basis) (1) group headcount France Europe Spain Poland Belgium & Luxembourg Central European countries Africa and Middle east Enterprise International carrier & shared services
3.11
163 743 78 972 32 620 3 984 19 767 1 784 7 085 15 789 21 179 15 184
160 925 78 396 30 572 4 072 19 132 1 746 5 622 15 709 21 146 15 102
159 108 77 516 29 968 4 051 18 751 1 591 5 575 15 690 21 102 14 832
156 233 77 151 29 622 4 009 18 583 1 579 5 452 13 687 21 085 14 688
154 513 76 074 29 343 4 000 18 397 1 571 5 375 13 639 20 980 14 477
153 679 75 791 28 976 4 029 17 852 1 655 5 441 13 878 20 809 14 225
156 542 75 405 31 181 7 171 17 268 1 656 5 087 14 955 20 822 14 179
156 191 75 262 30 916 7 075 16 997 1 712 5 132 15 039 20 809 14 165
154 825 74 183 30 864 7 116 16 883 1 707 5 159 14 830 20 788 14 160
153 539 73 833 30 327 6 961 16 473 1 689 5 205 14 807 20 682 13 890
153 533 73 480 30 277 7 181 16 168 1 678 5 250 15 050 20 878 13 848
3.12
155 074 71 798 32 389 3 786 19 922 1 711 6 971 15 737 20 795 14 354
153 575 71 403 31 341 3 807 19 593 1 693 6 248 15 730 20 784 14 316
152 511 71 040 30 777 3 828 19 293 1 661 5 995 15 724 20 744 14 226
151 638 70 719 30 389 3 825 19 094 1 620 5 850 15 666 20 728 14 136
144 807 68 123 28 962 3 810 18 376 1 501 5 275 13 596 20 526 13 598
144 183 67 648 28 828 3 812 18 175 1 541 5 300 13 719 20 458 13 530
144 595 67 177 29 452 4 701 17 907 1 547 5 297 14 117 20 454 13 395
144 499 66 765 29 657 5 144 17 703 1 564 5 246 14 356 20 415 13 305
142 108 63 896 30 098 6 421 16 924 1 631 5 123 14 902 20 260 12 952
141 417 63 533 29 879 6 345 16 766 1 626 5 142 14 874 20 299 12 832
140 799 63 249 29 706 6 344 16 577 1 617 5 168 14 867 20 267 12 710
(1) The headcount numbers reflect the Group's current consolidated scope (all associates are excluded).
Orange - investor relations department
Book KPIs Q3 2016-VD.xlsx - Group - operational KPIs
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GROUP segment reporting 1H14 (in millions of euros)
glossary
France 1H13 cb
Africa & Middle East
Europe 1H14
1H13 cb
1H14
1H13 cb
1H14
Enterprise 1H13 cb
IC & SS
1H14
1H13 cb
Group Total
eliminations 1H14
1H13 cb
1H14
1H13 cb
1H14
Group - profit & loss statement revenues external purchases labour expenses operating taxes and levies other operating income & expenses restated EBITDA (1) % of revenues restatements reported EBITDA % of revenues depreciation & amortisation remeasurement resulting from business combinations impairment of goodwill and fixed assets share of profit/loss of associates EBIT % of revenues
2.2 2.1
2.6
2.6
10 079 (3 705) (2 385) (736) 193 3 446 34,2% (64) 3 382 33,6%
9 614 (3 498) (2 267) (750) 228 3 326 34,6% (131) 3 196 33,2% (1 290) 0 1 (1) 1 906 19,8%
5 281 (3 087) (508) (138) (53) 1 496 28,3% (4) 1 491 28,2%
4 921 (2 825) (484) (158) (36) 1 419 28,8% 312 1 731 35,2% (907) 0 (230) (0) 593 12,1%
1 932 (955) (169) (127) (56) 626 32,4% 0 626 32,4%
2 075 (996) (187) (167) (58) 667 32,2% 0 667 32,2% (426) 0 (38) (9) 194 9,3%
3 225 (1 866) (795) (42) 2 525 16,3% (4) 521 16,1%
3 139 (1 799) (802) (54) (6) 478 15,2% (26) 453 14,4% (168) 0 0 (8) 276 8,8%
912 (1 550) (674) (55) 1 381 13 1,4% 1 14 1,5%
904 (1 456) (650) (56) 1 223 (36) -4,0% (356) (392) -43,3% (197) 0 (4) (1) (594) -65,7%
(1 104) 2 380 0 0 (1 276) 0 0,0% 0 0 0,0%
(1 060) 2 245 0 0 (1 185) 0 0,0% 0 0 0,0% 0 0 0 0 0 0,0%
20 325 (8 783) (4 530) (1 097) 190 6 105 30,0% (71) 6 033 29,7%
19 592 (8 329) (4 389) (1 185) 166 5 855 29,9% (200) 5 654 28,9% (2 989) 0 (271) (19) 2 376 12,1%
1H14 (in millions of euros)
glossary
Spain 1H13 cb
Belgium & Luxembourg
Poland 1H14
1H13 cb
1H14
1H13 cb
1H14
Central European countries 1H13 cb
1H14
Europe Total
eliminations 1H13 cb
1H14
1H13 cb
1H14
Europe - profit & loss statement (sub-segment) revenues external purchases labour expenses operating taxes and levies other operating income & expenses restated EBITDA (1) % of revenues restatements reported EBITDA % of revenues depreciation & amortisation remeasurement resulting from business combinations impairment of goodwill and fixed assets share of profit/loss of associates EBIT % of revenues
2.2 2.1
2.6
2.6
2 021 (1 350) (101) (75) (26) 469 23,2% 0 469 23,2%
1 920 (1 253) (104) (74) (28) 461 24,0% 0 461 24,0% (295) 0 0 0 166 8,6%
1 559 (773) (249) (39) (11) 487 31,3% (4) 483 31,0%
1 456 (706) (233) (49) (2) 466 32,0% 67 533 36,6% (367) 0 (1) 0 166 11,4%
757 (490) (82) (7) 3 181 23,9% 0 181 23,9%
629 (401) (70) (23) 7 140 22,3% (3) 137 21,8% (95) 0 (229) (0) (187) -29,7%
946 (477) (75) (17) (19) 358 37,8% 0 358 37,8%
918 (468) (76) (12) (12) 351 38,2% 248 599 65,3% (150) 0 (0) 0 449 48,9%
(3) 4 0 0 (1) 0 0,0% 0 0 0,0%
(2) 3 0 0 (1) 0 0,0% 0 0 0,0% 0 0 0 0 0 0,0%
5 281 (3 087) (508) (138) (53) 1 496 28,3% (4) 1 491 28,2%
4 921 (2 825) (484) (158) (36) 1 419 28,8% 312 1 731 35,2% (907) 0 (230) (0) 593 12,1%
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
Orange - investor relations department
Book KPIs Q3 2016-VD.xlsx - Group - segment reporting
18 / 59
GROUP segment reporting FY14 (in millions of euros)
glossary
France FY13 cb
Africa & Middle East
Europe FY14
FY13 cb
FY14
FY13 cb
FY14
Enterprise FY13 cb
IC & SS
FY14
FY13 cb
Group Total
eliminations FY14
FY13 cb
FY14
FY13 cb
FY14
Group - profit & loss statement revenues external purchases labour expenses operating taxes and levies other operating income & expenses restated EBITDA (1) % of revenues restatements reported EBITDA % of revenues depreciation & amortisation remeasurement resulting from business combinations impairment of goodwill and fixed assets share of profit/loss of associates EBIT % of revenues
2.2 2.1
2.6
2.6
20 008 (7 672) (4 572) (1 010) 361 7 115 35,6% (369) 6 746 33,7%
19 304 (7 396) (4 362) (977) 420 6 989 36,2% (479) 6 510 33,7% (2 633) 0 (6) (2) 3 870 20,0%
10 384 (6 058) (977) (272) (90) 2 986 28,8% (54) 2 932 28,2%
9 798 (5 715) (937) (291) (65) 2 791 28,5% 301 3 092 31,6% (1 819) 0 (233) (0) 1 040 10,6%
4 001 (1 938) (359) (265) (121) 1 317 32,9% 0 1 317 32,9%
4 286 (2 062) (392) (354) (74) 1 403 32,7% (35) 1 367 31,9% (842) 0 (46) (195) 284 6,6%
6 448 (3 736) (1 563) (91) (12) 1 046 16,2% (30) 1 016 15,8%
6 299 (3 645) (1 579) (93) (15) 968 15,4% (57) 910 14,5% (343) 0 0 (15) 552 8,8%
1 853 (3 097) (1 318) (72) 2 675 41 2,2% (32) 9 0,5%
1 894 (3 011) (1 261) (81) 2 466 6 0,3% (774) (768) -40,6% (403) 0 (2) (2) (1 175) -62,1%
(2 224) 4 775 0 0 (2 551) (1) 0,0% 0 (1) 0,0%
(2 135) 4 577 0 0 (2 442) 0 0,0% 0 0 0,0% 0 0 0 0 0 0,0%
40 469 (17 727) (8 790) (1 710) 262 12 505 30,9% (485) 12 020 29,7%
39 445 (17 251) (8 531) (1 795) 289 12 158 30,8% (1 045) 11 112 28,2% (6 038) 0 (288) (215) 4 571 11,6%
FY14 (in millions of euros)
glossary
Spain FY13 cb
Belgium & Luxembourg
Poland FY14
FY13 cb
FY14
FY13 cb
FY14
Central European countries FY13 cb
FY14
Europe Total
eliminations FY13 cb
FY14
FY13 cb
FY14
Europe - profit & loss statement (sub-segment) revenues external purchases labour expenses operating taxes and levies other operating income & expenses restated EBITDA (1) % of revenues restatements reported EBITDA % of revenues depreciation & amortisation remeasurement resulting from business combinations impairment of goodwill and fixed assets share of profit/loss of associates EBIT % of revenues
2.2 2.1
2.6
2.6
4 052 (2 618) (218) (148) (30) 1 039 25,6% 0 1 039 25,6%
3 876 (2 517) (205) (146) (51) 958 24,7% 0 958 24,7% (583) 0 0 0 374 9,7%
3 055 (1 526) (464) (77) (23) 965 31,6% (36) 929 30,4%
2 918 (1 461) (448) (79) (9) 922 31,6% 73 994 34,1% (731) 0 (4) 0 259 8,9%
1 462 (966) (147) (14) 0 336 23,0% (19) 317 21,7%
1 249 (809) (136) (45) 16 275 22,0% (19) 255 20,5% (194) 0 (229) (0) (168) -13,5%
1 819 (955) (149) (33) (36) 647 35,6% 0 647 35,6%
1 760 (934) (148) (21) (19) 637 36,2% 248 885 50,3% (310) 0 0 0 575 32,7%
(5) 7 0 0 (2) 0 0,0% 0 (0) 0,0%
(4) 7 0 0 (3) 0 6,1% 0 (0) 0,0% 0 0 0 0 0 0,0%
10 384 (6 058) (977) (272) (90) 2 986 28,8% (54) 2 932 28,2%
9 798 (5 715) (937) (291) (65) 2 791 28,5% 301 3 092 31,6% (1 819) 0 (233) (0) 1 040 10,6%
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
Orange - investor relations department
Book KPIs Q3 2016-VD.xlsx - Group - segment reporting
19 / 59
GROUP segment reporting 1H15 (in millions of euros)
glossary
France 1H14 cb
Africa & Middle East
Europe 1H15
1H14 cb
1H15
1H14 cb
1H15
Enterprise 1H14 cb
IC & SS
1H15
1H14 cb
Group Total
eliminations 1H15
1H14 cb
1H15
1H14 cb
1H15
Group - profit & loss statement revenues external purchases labour expenses operating taxes and levies other operating income & expenses restated EBITDA (1) % of revenues restatements reported EBITDA % of revenues depreciation & amortisation remeasurement resulting from business combinations impairment of goodwill and fixed assets share of profit/loss of associates EBIT % of revenues
2.2 2.1
2.6
2.6
9 614 (3 498) (2 260) (750) 233 3 339 34,7% (131) 3 208 33,4%
9 485 (3 400) (2 232) (720) 182 3 315 34,9% (118) 3 197 33,7% (1 305) 0 1 0 1 893 20,0%
4 819 (2 772) (479) (157) (33) 1 378 28,6% (4) 1 374 28,5%
4 694 (2 777) (453) (145) (7) 1 311 27,9% (2) 1 309 27,9% (925) 0 (26) (1) 358 7,6%
2 162 (1 017) (188) (169) (57) 732 33,9% 0 732 33,9%
2 283 (1 071) (196) (169) (71) 777 34,0% (116) 661 28,9% (455) 0 0 19 225 9,8%
3 233 (1 876) (825) (55) (6) 472 14,6% (53) 418 12,9%
3 171 (1 842) (822) (56) (13) 439 13,8% 8 447 14,1% (176) 6 0 (4) 274 8,6%
894 (1 451) (647) (56) 1 225 (36) -4,0% (356) (392) -43,9%
956 (1 522) (660) (53) 1 228 (52) -5,4% (253) (305) -31,9% (180) 0 0 (1) (486) -50,8%
(1 053) 2 242 0 0 (1 189) 0 0,0% 0 0 0,0%
(1 033) 2 226 0 0 (1 193) 0 0,0% 0 0 0,0% 0 0 0 0 0 0,0%
19 668 (8 371) (4 398) (1 188) 173 5 885 29,9% (544) 5 340 27,2%
19 557 (8 386) (4 363) (1 144) 126 5 790 29,6% (481) 5 309 27,1% (3 041) 6 (25) 14 2 264 11,6%
1H15 (in millions of euros)
glossary
Spain 1H14 cb
Belgium & Luxembourg
Poland 1H15
1H14 cb
1H15
1H14 cb
1H15
Central European countries 1H14 cb
1H15
Europe Total
eliminations 1H14 cb
1H15
1H14 cb
1H15
Europe - profit & loss statement (sub-segment) revenues external purchases labour expenses operating taxes and levies other operating income & expenses restated EBITDA (1) % of revenues restatements reported EBITDA % of revenues depreciation & amortisation remeasurement resulting from business combinations impairment of goodwill and fixed assets share of profit/loss of associates EBIT % of revenues
2.2 2.1
2.6
2.6
1 920 (1 253) (104) (74) (28) 461 24,0% 0 461 24,0%
1 847 (1 229) (104) (76) (19) 420 22,7% 0 420 22,7% (310) 0 0 0 110 5,9%
1 465 (711) (234) (49) (2) 469 32,0% 0 469 32,0%
1 436 (734) (214) (38) 14 464 32,3% 0 463 32,3% (349) 0 1 0 115 8,0%
629 (401) (70) (23) 7 140 22,3% (3) 137 21,8%
607 (385) (67) (23) 11 142 23,4% (2) 140 23,1% (99) 0 0 (1) 40 6,7%
807 (409) (70) (11) (9) 307 38,1% 0 307 38,1%
805 (435) (68) (8) (9) 286 35,5% 0 286 35,5% (167) 0 (27) 0 93 11,5%
(2) 3 0 0 (1) 0 0,0% 0 0 0,0%
(2) 6 0 0 (4) 0 0,0% 0 0 0,0% 0 0 0 0 0 0,0%
4 819 (2 772) (479) (157) (33) 1 378 28,6% (4) 1 374 28,5%
4 694 (2 777) (453) (145) (7) 1 311 27,9% (2) 1 309 27,9% (925) 0 (26) (1) 358 7,6%
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
Orange - investor relations department
Book KPIs Q3 2016-VD.xlsx - Group - segment reporting
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GROUP segment reporting FY15 (in millions of euros)
glossary
France FY14 cb
Africa & Middle East
Europe FY15
FY14 cb
FY15
FY14 cb
Enterprise
FY15
FY14 cb
IC & SS
FY15
FY14 cb
Group Total
eliminations FY15
FY14 cb
FY15
FY14 cb
FY15
Group - profit & loss statement revenues external purchases labour expenses operating taxes and levies other operating income & expenses restated EBITDA (1) % of revenues restatements reported EBITDA % of revenues depreciation & amortisation remeasurement resulting from business combinations impairment of goodwill and fixed assets share of profit/loss of associates EBIT % of revenues
2.2 2.1
2.6
2.6
19 304 (7 395) (4 362) (977) 430 7 000 36,3% (479) 6 521 33,8%
19 141 (7 201) (4 274) (957) 367 7 075 37,0% (593) 6 482 33,9% (2 705) 0 (12) 0 3 765 19,7%
10 139 (5 961) (961) (292) (71) 2 856 28,2% (18) 2 838 28,0%
9 963 (5 943) (927) (282) (71) 2 740 27,5% (6) 2 733 27,4% (1 990) 0 (24) (1) 719 7,2%
4 659 (2 204) (416) (353) (96) 1 591 34,1% 0 1 591 34,1%
4 899 (2 335) (418) (358) (121) 1 667 34,0% (138) 1 529 31,2% (1 034) 0 0 (32) 463 9,5%
6 465 (3 776) (1 620) (93) (14) 961 14,9% (85) 877 13,6%
6 405 (3 714) (1 614) (119) (26) 932 14,6% (34) 898 14,0% (366) 6 0 (3) 534 8,3%
1 845 (2 982) (1 247) (81) 2 464 (1) -0,1% (810) (812) -44,0%
1 915 (3 022) (1 253) (66) 2 431 5 0,2% (370) (365) -19,1% (370) 0 (2) (3) (739) -38,6%
(2 129) 4 578 0 0 (2 448) 0 0,0% 0 0 0,0%
(2 087) 4 518 0 0 (2 431) 0 0,0% 0 0 0,0% 0 0 0 0 0 0,0%
40 283 (17 740) (8 606) (1 795) 265 12 407 30,8% (1 392) 11 014 27,3%
40 236 (17 697) (8 486) (1 783) 149 12 418 30,9% (1 142) 11 277 28,0% (6 465) 6 (38) (38) 4 742 11,8%
FY15 (in millions of euros)
glossary
Spain FY14 cb
Belgium & Luxembourg
Poland FY15
FY14 cb
FY15
FY14 cb
FY15
Central European countries FY14 cb
FY15
Europe Total
eliminations FY14 cb
FY15
FY14 cb
FY15
Europe - profit & loss statement (sub-segment) revenues external purchases labour expenses operating taxes and levies other operating income & expenses restated EBITDA (1) % of revenues restatements reported EBITDA % of revenues depreciation & amortisation remeasurement resulting from business combinations impairment of goodwill and fixed assets share of profit/loss of associates EBIT % of revenues
2.2 2.1
2.6
2.6
4 355 (2 837) (239) (149) (59) 1 072 24,6% 0 1 072 24,6%
4 253 (2 736) (235) (158) (56) 1 068 25,1% (22) 1 046 24,6% (770)
2 914 (1 460) (446) (79) (9) 921 31,6% 1 922 31,6%
2 831 (1 501) (419) (72) 3 842 29,7% (22) 820 29,0% (687)
0 0 275 6,5%
3 0 136 4,8%
1 249 (809) (136) (45) 16 275 22,0% (19) 255 20,5%
1 235 (793) (134) (39) 6 276 22,3% 45 321 26,0% (202)
1 625 (862) (140) (19) (16) 589 36,2% 0 589 36,2%
0 (1) 119 9,6%
1 648 (925) (139) (14) (17) 554 33,6% (7) 546 33,2% (331) (27) 0 188 11,4%
(4) 6 0 0 (3) 0 0,0% 0 0 0,0%
(4) 12 0 0 (8) 0 0,0% 0 0 0,0% 0 0 0 0 0,0%
10 139 (5 961) (961) (292) (71) 2 856 28,2% (18) 2 838 28,0%
9 963 (5 943) (927) (282) (71) 2 740 27,5% (6) 2 733 27,4% (1 990) 0 (24) (1) 719 7,2%
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
Orange - investor relations department
Book KPIs Q3 2016-VD.xlsx - Group - segment reporting
21 / 59
GROUP segment reporting 1H16 (in millions of euros)
glossary
France 1H15 cb
Africa & Middle East
Europe 1H16
1H15 cb
1H16
1H15 cb
1H16
Enterprise 1H15 cb
IC & SS
1H16
1H15 cb
Group Total
eliminations 1H16
1H15 cb
1H16
1H15 cb
1H16
Group - profit & loss statement revenues external purchases labour expenses operating taxes and levies other operating income & expenses restated EBITDA (1) % of revenues restatements reported EBITDA % of revenues depreciation & amortisation remeasurement resulting from business combinations impairment of goodwill and fixed assets share of profit/loss of associates EBIT % of revenues
2.2 2.1
2.6
2.6
9 491 (3 396) (2 232) (720) 182 3 326 35,0% (118) 3 207 33,8%
9 376 (3 394) (2 192) (770) 218 3 238 34,5% (218) 3 020 32,2% (1 375) 0 3 0 1 648 17,6%
5 070 (3 022) (469) (146) (26) 1 407 27,7% (14) 1 393 27,5%
5 128 (3 063) (452) (152) (22) 1 438 28,1% (133) 1 306 25,5% (1 031) 0 1 0 275 5,4%
2 434 (1 142) (214) (170) (79) 828 34,0% (4) 824 33,9%
2 516 (1 231) (224) (181) (52) 828 32,9% 14 843 33,5% (525) 0 (176) 5 147 5,8%
3 151 (1 686) (810) (55) (154) 446 14,1% (13) 432 13,7%
3 189 (1 677) (831) (55) (133) 492 15,4% 29 521 16,3% (186) 0 0 0 335 10,5%
907 (1 499) (631) (53) 1 222 (54) -6,0% (416) (471) -51,9%
904 (1 490) (619) (61) 1 182 (84) -9,3% (13) (97) -10,7% (164) 0 1 (4) (264) -29,2%
(1 036) 2 077 0 0 (1 041) 0 0,0% 0 0 0,0%
(1 034) 2 038 0 0 (1 004) 0 0,0% 0 0 0,0% 0 0 0 0 0 0,0%
20 018 (8 669) (4 356) (1 145) 104 5 952 29,7% (566) 5 386 26,9%
20 079 (8 818) (4 319) (1 218) 190 5 913 29,4% (321) 5 592 27,9% (3 279) 0 (172) 0 2 141 10,7%
1H16 (in millions of euros)
glossary
Spain 1H15 cb
Belgium & Luxembourg
Poland 1H16
1H15 cb
1H16
1H15 cb
1H16
Central European countries 1H15 cb
1H16
Europe Total
eliminations 1H15 cb
1H16
1H15 cb
1H16
Europe - profit & loss statement (sub-segment) revenues external purchases labour expenses operating taxes and levies other operating income & expenses restated EBITDA (1) % of revenues restatements reported EBITDA % of revenues depreciation & amortisation remeasurement resulting from business combinations impairment of goodwill and fixed assets share of profit/loss of associates EBIT % of revenues
2.2 2.1
2.6
2.6
2 325 (1 529) (136) (81) (38) 542 23,3% (12) 530 22,8%
2 418 (1 540) (125) (90) (38) 625 25,9% (133) 492 20,3% (462) 0 0 0 30 1,2%
1 358 (695) (202) (36) 13 439 32,3% 0 439 32,3%
1 306 (700) (188) (36) 5 387 29,6% 0 387 29,6% (306) 0 1 0 81 6,2%
607 (385) (67) (23) 11 142 23,4% (2) 140 23,1%
609 781 (390) (418) (68) (65) (22) (6) 16 (9) 145 284 23,8% 36,3% 1 0 145 284 23,9% 36,3,% (98) 0 0 0 47 7,8%
798 (441) (71) (6) 1 281 35,2% 0 281 35,2% (164) 0 0 0 117 14,6%
(1) 5 0 0 (4) 0 0,0% 0 0 0,0%
(3) 7 0 0 (4) 0 0,0% 0 0 0,0% 0 0 0 0 0 0,0%
5 070 (3 022) (469) (146) (26) 1 407 27,7% (14) 1 393 27,5%
5 128 (3 063) (452) (152) (22) 1 438 28,1% (133) 1 306 25,5% (1 031) 0 1 0 275 5,4%
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
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GROUP segment reporting FY16 (in millions of euros)
glossary
France FY15 cb
Africa & Middle East
Europe FY16
FY15 cb
FY16
FY15 cb
FY16
Enterprise FY15 cb
FY16
IC & SS FY15 cb
eliminations FY16
FY15 cb
FY16
Group Total FY15 cb
FY16
Group - profit & loss statement revenues external purchases labour expenses operating taxes and levies other operating income & expenses restated EBITDA (1) % of revenues restatements reported EBITDA % of revenues depreciation & amortisation remeasurement resulting from business combinations impairment of goodwill and fixed assets share of profit/loss of associates EBIT % of revenues
2.2 2.1
2.6
2.6
FY16 (in millions of euros)
glossary
Spain FY15 cb
Belgium & Luxembourg
Poland FY16
FY15 cb
FY16
FY15 cb
FY16
Central European countries FY15 cb
FY16
eliminations FY15 cb
FY16
Europe Total FY15 cb
FY16
Europe - profit & loss statement (sub-segment) revenues external purchases labour expenses operating taxes and levies other operating income & expenses restated EBITDA (1) % of revenues restatements reported EBITDA % of revenues depreciation & amortisation remeasurement resulting from business combinations impairment of goodwill and fixed assets share of profit/loss of associates EBIT % of revenues
2.2 2.1
2.6
2.6
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
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FRANCE financial KPIs 2014 (in millions of euros)
glossary 1Q13cb
revenues yoy variance (cb) mobile services yoy variance (cb) mobile equipment sales yoy variance (cb) fixed services yoy variance (cb) fixed services retail yoy variance (cb) - fixed narrowband yoy variance (cb) - fixed broadband yoy variance (cb) fixed wholesale yoy variance (cb) other revenues yoy variance (cb)
5 065 3.2
2 157
3.3
119
3.4
2 662 1 759 752 1 007 903
3.5
128
1Q14
2Q13cb
4 810 -5,0% 1 948 -9,7% 119 0,3% 2 620 -1,6% 1 677 -4,7% 664 -11,7% 1 013 0,6% 943 4,5% 123 -3,7%
5 013 2 132 112 2 645 1 723 721 1 002 921 123
2Q14
4 803 -4,2% 1 930 -9,5% 111 -1,3% 2 647 0,1% 1 651 -4,2% 639 -11,4% 1 012 0,9% 996 8,1% 116 -6,0%
1H13cb
1H14
10 079 4 289 231 5 307 3 483 1 473 2 009 1 824 252
9 614 -4,6% 3 878 -9,6% 230 -0,5% 5 267 -0,8% 3 328 -4,4% 1 303 -11,5% 2 024 0,7% 1 939 6,3% 240 -4,8%
3Q13cb
4 978 2 079 123 2 653 1 729 724 1 005 924 123
3Q14
4 826 -3,1% 1 924 -7,4% 141 14,6% 2 638 -0,6% 1 639 -5,2% 625 -13,8% 1 014 0,9% 999 8,1% 123 -0,3%
4Q13cb
4 951 1 980 184 2 654 1 711 690 1 021 943 133
4Q14
4 865 -1,8% 1 873 -5,4% 230 24,7% 2 631 -0,9% 1 625 -5,0% 599 -13,2% 1 026 0,5% 1 006 6,7% 131 -1,8%
2H13cb
9 929 4 059 307 5 307 3 440 1 414 2 026 1 867 257
2H14
FY13cb
9 690 -2,4% 3 797 -6,4% 371 20,7% 5 269 -0,7% 3 264 -5,1% 1 223 -13,5% 2 040 0,7% 2 005 7,4% 254 -1,1%
20 008 8 348 538 10 613 6 923 2 887 4 036 3 691 508
FY14
19 304 -3,5% 7 675 -8,1% 601 11,6% 10 535 -0,7% 6 592 -4,8% 2 527 -12,5% 4 065 0,7% 3 944 6,9% 494 -2,9%
restated EBITDA (1) % of revenues
2.6
3 446 34,2%
3 326 34,6%
3 670 37,0%
3 663 37,8%
7 115 35,6%
6 989 36,2%
CAPEX % of revenues
2.8
1 279 12,7%
1 290 13,4%
1 558 15,7%
1 509 15,6%
2 837 14,2%
2 799 14,5%
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
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Book KPIs Q3 2016-VD.xlsx - France financials
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FRANCE financial KPIs 2015 (in millions of euros)
glossary 1Q14cb
revenues yoy variance (cb) mobile services yoy variance (cb) mobile equipment sales yoy variance (cb) fixed services yoy variance (cb) fixed services retail yoy variance (cb) - fixed narrowband yoy variance (cb) - fixed broadband yoy variance (cb) fixed wholesale yoy variance (cb) other revenues yoy variance (cb)
4 810 3.2
1 948
3.3
119
3.4
2 608 1 681 668 1 013 927
3.5
136
1Q15
2Q14cb
4 722 -1,8% 1 854 -4,8% 149 24,9% 2 578 -1,1% 1 604 -4,6% 580 -13,2% 1 024 1,1% 974 5,1% 141 4,1%
4 803 1 930 111 2 631 1 654 643 1 012 977 131
2Q15
4 763 -0,8% 1 878 -2,7% 164 47,4% 2 584 -1,8% 1 608 -2,8% 570 -11,3% 1 038 2,6% 976 -0,1% 137 4,6%
1H14cb
1H15
9 614 3 878 230 5 239 3 335 1 311 2 024 1 903 267
9 485 -1,3% 3 732 -3,8% 312 35,8% 5 162 -1,5% 3 212 -3,7% 1 150 -12,3% 2 063 1,9% 1 950 2,4% 279 4,4%
3Q14cb
4 826 1 924 141 2 623 1 642 628 1 014 981 137
3Q15
4 794 -0,6% 1 906 -0,9% 174 23,8% 2 572 -1,9% 1 595 -2,8% 558 -11,2% 1 037 2,3% 977 -0,4% 142 3,2%
4Q14cb
4 865 1 873 230 2 617 1 629 602 1 026 989 144
4Q15
4 862 -0,1% 1 869 -0,2% 244 6,0% 2 593 -0,9% 1 603 -1,6% 544 -9,7% 1 059 3,2% 990 0,1% 156 7,9%
2H14cb
9 690 3 797 371 5 241 3 271 1 230 2 040 1 970 282
2H15
FY14cb
9 656 -0,4% 3 775 -0,6% 418 12,8% 5 165 -1,4% 3 198 -2,2% 1 102 -10,4% 2 096 2,7% 1 967 -0,1% 298 5,6%
19 304 7 675 601 10 479 6 606 2 541 4 065 3 873 549
FY15
19 141 -0,8% 7 507 -2,2% 730 21,6% 10 327 -1,4% 6 411 -3,0% 2 252 -11,4% 4 159 2,3% 3 917 1,1% 576 5,0%
restated EBITDA (1) % of revenues
2.6
3 339 34,7%
3 315 34,9%
3 661 37,8%
3 760 38,9%
7 000 36,3%
7 075 37,0%
CAPEX % of revenues
2.8
1 290 13,4%
1 400 14,8%
1 509 15,6%
1 697 17,6%
2 799 14,5%
3 097 16,2%
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
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FRANCE financial KPIs 2016 (in millions of euros)
glossary 1Q15cb
revenues yoy variance (cb) mobile services yoy variance (cb) mobile equipment sales yoy variance (cb) fixed services yoy variance (cb) fixed services retail yoy variance (cb) - fixed narrowband yoy variance (cb) - fixed broadband yoy variance (cb) fixed wholesale yoy variance (cb) other revenues yoy variance (cb)
4 725 3.2
1 854
3.3
149
3.4
2 578 1 604 580 1 024 974
3.5
144
1Q16
2Q15cb
4 691 -0,7% 1 809 -2,4% 165 11,2% 2 581 0,1% 1 592 -0,7% 525 -9,4% 1 067 4,2% 988 1,5% 136 -5,9%
4 767 1 878 164 2 584 1 608 570 1 038 976 141
2Q16
4 685 -1,7% 1 781 -5,2% 161 -1,8% 2 602 0,7% 1 586 -1,4% 501 -12,0% 1 085 4,4% 1 016 4,1% 141 0,5%
1H15cb
1H16
9 491 3 732 312 5 162 3 212 1 150 2 063 1 950 285
9 376 -1,2% 3 590 -3,8% 326 4,3% 5 183 0,4% 3 178 -1,1% 1 027 -10,7% 2 152 4,3% 2 004 2,8% 277 -2,8%
restated EBITDA (1) % of revenues
2.6
3 326 35,0%
3 238 34,5%
CAPEX % of revenues
2.8
1 400 14,8%
1 586 16,9%
3Q15cb
4 797 1 906 174 2 572 1 595 558 1 037 977 145
3Q16
4Q15cb
4Q16
2H15cb
2H16
FY15cb
FY16
4 768 -0,6% 1 834 -3,8% 194 11,4% 2 590 0,7% 1 593 -0,1% 495 -11,2% 1 098 5,8% 997 2,1% 150 3,6%
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
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Book KPIs Q3 2016-VD.xlsx - France financials
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FRANCE operational KPIs 2014 (customers in thousands)
2015
2016
glossary 1Q14
2Q14
3Q14
4Q14
1Q15
2Q15
3Q15
4Q15
1Q16
2Q16
3Q16
4Q16
mobile KPIs commercial offers Open o/w Open multi-lignes Sosh customer base mobile customers (excl. MVNOs) - contract - M2M - excluding M2M - prepaid MVNOs customers mobile volume market share (in %) (1) ARPU per month (annual rolling, per month) blended ARPU - contract ARPU - prepaid ARPU volumes & churn AUPU churn o/w contract churn subsidies (6 months rolling) SACs SRCs network coverage % 4G coverage of population
1.2 1.3 1.5 1.4 1.6 1.7
5 163 1 526 2 065
5 431 1 653 2 178
5 765 1 814 2 292
6 100 1 966 2 459
6 345 2 062 2 611
6 559 2 154 2 722
6 806 2 276 2 817
7 039 2 392 2 938
7 221 2 458 3 022
7 363 2 519 3 136
7 569 2 622 3 209
26 914 21 030 1 952 19 078 5 884 1 424 34,8%
26 919 21 219 2 083 19 136 5 700 1 311 34,4%
27 115 21 543 2 188 19 355 5 571 1 187 34,2%
27 087 21 961 2 350 19 611 5 126 1 059 33,9%
27 280 22 412 2 636 19 775 4 869 978 34,1%
27 507 22 826 2 975 19 851 4 680 838 34,3%
28 226 23 706 3 621 20 085 4 519 750 34,6%
28 424 24 141 3 878 20 264 4 283 793 34,4%
28 612 24 581 4 277 20 305 4 030 751 35,1%
28 966 25 069 4 611 20 457 3 897 737 35,3%
29 508 25 759 5 115 20 644 3 748 736 35,4%
1.8
24,1 30,4 5,9
23,6 29,4 5,6
23,0 28,5 5,4
22,8 28,0 5,5
22,6 27,4 5,4
22,5 27,0 5,4
22,6 26,9 5,4
22,5 26,5 5,5
22,4 26,2 5,6
22,3 25,8 5,6
22,2 25,5 5,6
1.9 1.10
228 26,8% 16,3%
233 25,5% 15,5%
237 24,3% 15,2%
241 24,8% 14,8%
246 24,2% 14,2%
250 24,7% 14,4%
253 23,3% 13,5%
254 22,5% 13,4%
261 22,0% 13,0%
264 21,7% 12,7%
268 22,7% 12,6%
1.11 1.12
74 150 58%
69%
88 168 71%
74%
59 170 76%
76,5%
82 195 77%
80%
44 166 81%
82%
84%
(1) Numbers for the latest quarter are company estimates.
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Book KPIs Q3 2016-VD.xlsx - France KPIs
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FRANCE operational KPIs 2014 (customers in thousands)
2015
2016
glossary 1Q14
2Q14
3Q14
4Q14
1Q15
2Q15
3Q15
4Q15
1Q16
2Q16
3Q16
4Q16
fixed KPIs customer base number of lines (copper + FTTH) - consumer lines o/w retail PSTN customers - business lines - wholesale lines o/w full unbundling - other group fixed lines broadband customers - xDSL o/w naked xDSL - FTTH customers - satellite and others narrowband customers ARPU per month (annual rolling, per month) internet broadband ARPU internet features VoIP customers IPTV and satellite customers Broadband broadband market share (in %) (1) net adds market share (in %) (1) FTTH homes connectable (vertical)
1.13 1.20 1.23
33 761 16 918 10 137 3 309 13 380 11 052 154 10 139 9 729 6 371 365 44 80
33 640 16 732 9 826 3 255 13 509 11 204 144 10 174 9 713 6 445 415 45 76
33 654 16 663 9 530 3 205 13 649 11 391 137 10 258 9 731 6 605 481 47 72
33 625 16 577 9 204 3 161 13 771 11 556 117 10 354 9 743 6 762 563 48 68
33 496 16 431 8 867 3 092 13 863 11 670 110 10 421 9 734 6 877 638 49 65
33 301 16 320 8 605 3 044 13 834 11 660 103 10 497 9 726 6 944 720 51 62
33 282 16 285 8 355 3 001 13 898 11 750 98 10 613 9 734 7 051 827 52 60
33 278 16 250 8 090 2 961 13 978 11 730 90 10 734 9 721 7 147 960 53 58
33 152 16 149 7 807 2 928 13 993 11 580 82 10 830 9 698 7 211 1 075 56 56
33 022 16 062 7 570 2 899 13 988 11 543 73 10 923 9 686 7 255 1 181 55 54
33 006 16 062 7 362 2 857 14 021 11 583 65 11 056 9 693 7 338 1 308 55 39
33,6
33,5
33,4
33,3
33,2
33,1
33,1
33,0
33,0
33,1
33,2
8 766 5 709
8 799 5 776
8 942 5 902
9 097 6 051
9 196 6 163
9 294 6 150
9 479 6 270
9 629 6 423
9 768 6 579
9 881 6 510
10 037 6 512
1.15 1.16
40,2% 10,6%
40,0% 19,4%
40,0% 34,2%
39,9% 30,1%
39,8% 33,5%
39,9% 72,1%
39,9% 39,3%
39,9% 40,7%
40,0% 45,4%
40,1% 67,7%
40,2% 49,4%
1.17
2 744
3 028
3 257
3 642
3 932
4 314
4 604
5 061
5 464
5 933
6 312
1.21
1.22 1.18
1.14
(1) Numbers for the latest quarter are company estimates.
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Book KPIs Q3 2016-VD.xlsx - France KPIs
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EUROPE financial KPIs 2014 (in millions of euros)
glossary 1Q13cb
revenues yoy variance (cb) mobile services yoy variance (cb) mobile equipment sales yoy variance (cb) fixed services yoy variance (cb) o/w fixed broadband yoy variance (cb) other revenues yoy variance (cb)
2 670 3.2
1 848
3.3
129
3.4
638 264
3.5
56
1Q14
2Q13cb
2 523 -5,5% 1 674 -9,4% 198 53,5% 608 -4,7% 266 0,7% 43 -21,8%
2 610 1 786 144 631 264 50
2Q14
2 398 -8,1% 1 565 -12,4% 185 28,7% 599 -5,0% 271 2,7% 49 -1,7%
1H13cb
1H14
5 281 3 635 273 1 269 529 105
4 921 -6,8% 3 239 -10,9% 383 40,4% 1 207 -4,8% 538 1,7% 92 -12,3%
3Q13cb
2 580 1 726 190 619 263 46
3Q14
2 426 -6,0% 1 582 -8,3% 198 4,4% 603 -2,5% 274 4,0% 42 -8,9%
4Q13cb
2 523 1 639 227 613 263 43
4Q14
2 452 -2,8% 1 542 -6,0% 242 6,8% 614 0,1% 280 6,6% 54 25,5%
2H13cb
5 103 3 365 417 1 232 526 89
2H14
FY13cb
4 878 -4,4% 3 124 -7,2% 441 5,7% 1 217 -1,2% 554 5,3% 96 7,8%
10 384 7 000 690 2 500 1 055 194
FY14
9 798 -5,6% 6 363 -9,1% 823 19,4% 2 424 -3,1% 1 092 3,5% 188 -3,1%
restated EBITDA (1) % of revenues
2.6
1 496 28,3%
1 419 28,8%
1 491 29,2%
1 373 28,1%
2 986 28,8%
2 791 28,5%
CAPEX % of revenues
2.8
597 11,3%
673 13,7%
889 17,4%
825 16,9%
1 486 14,3%
1 498 15,3%
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
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Book KPIs Q3 2016-VD.xlsx - Europe financials
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EUROPE financial KPIs 2015 (in millions of euros)
glossary 1Q14cb
revenues yoy variance (cb) mobile services yoy variance (cb) mobile equipment sales yoy variance (cb) fixed services yoy variance (cb) o/w fixed broadband yoy variance (cb) other revenues yoy variance (cb)
2 408 3.2
1 575
3.3
192
3.4
611 266
3.5
30
1Q15
2Q14cb
2 324 -3,5% 1 471 -6,6% 219 13,8% 593 -2,9% 277 4,2% 40 34,0%
2 411 1 570 185 609 273 46
2Q15
2 370 -1,7% 1 503 -4,3% 202 8,9% 601 -1,3% 285 4,2% 64 39,0%
1H14cb
1H15
4 819 3 145 377 1 220 539 76
4 694 -2,6% 2 974 -5,4% 420 11,4% 1 195 -2,1% 562 4,2% 105 37,0%
3Q14cb
2 676 1 587 224 817 433 48
3Q15 (2) 2 652 -0,9% 1 568 -1,2% 222 -0,8% 805 -1,5% 452 4,2% 57 17,6%
4Q14cb
2 645 1 535 255 798 435 56
4Q15
2 618 -1,0% 1 536 0,0% 224 -12,2% 800 0,2% 451 3,6% 58 3,9%
2H14cb
5 321 3 122 480 1 615 868 104
2H15
FY14cb
5 270 -1,0% 3 104 -0,6% 447 -6,9% 1 605 -0,7% 902 3,9% 115 10,2%
10 139 6 267 857 2 836 1 408 181
FY15
9 963 -1,7% 6 078 -3,0% 867 1,2% 2 799 -1,3% 1 464 4,0% 220 21,6%
restated EBITDA (1) % of revenues
2.6
1 378 28,6%
1 311 27,9%
1 478 27,8%
1 428 27,1%
2 856 28,2%
2 740 27,5%
CAPEX % of revenues
2.8
665 13,8%
650 13,8%
1 053 19,8%
1 134 21,5%
1 718 16,9%
1 784 17,9%
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount. (2) Europe financial KPIs include Jazztel (Spain) since 3Q15 and 3Q14cb.
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Book KPIs Q3 2016-VD.xlsx - Europe financials
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EUROPE financial KPIs 2016 (in millions of euros)
glossary 1Q15cb
revenues yoy variance (cb) mobile services yoy variance (cb) mobile equipment sales yoy variance (cb) fixed services yoy variance (cb) o/w fixed broadband yoy variance (cb) other revenues yoy variance (cb)
2 524 3.2
1 467
3.3
229
3.4
783 434
3.5
45
1Q16
2Q15cb
2 534 0,4% 1 501 2,3% 219 -4,5% 779 -0,6% 459 5,7% 36 -20,5%
2 545 1 487 207 787 441 65
2Q16
2 594 1,9% 1 537 3,4% 234 12,9% 781 -0,8% 465 5,3% 42 -34,9%
1H15cb
1H16
5 070 2 953 436 1 571 875 109
5 128 1,1% 3 038 2,9% 453 3,8% 1 560 -0,7% 923 5,5% 78 -29,0%
restated EBITDA (1) % of revenues
2.6
1 407 27,7%
1 438 28,1%
CAPEX % of revenues
2.8
873 17,2%
912 17,8%
3Q15cb
2 597 1 550 208 789 436 50
3Q16
4Q15cb
4Q16
2H15cb
2H16
FY15cb
FY16
2 670 2,8% 1 602 3,3% 242 16,7% 781 -0,9% 457 4,8% 45 -10,7%
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
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EUROPE operational KPIs 2014 (customers in thousands)
2015
2016
glossary 1Q14
2Q14
3Q14
4Q14
1Q15
2Q15
3Q15
4Q15
1Q16
2Q16
3Q16
4Q16
(1)
mobile KPIs customer base mobile customers (excl. MVNOs) - contract - prepaid MVNOs customers
1.2 1.3 1.4 1.6
51 129 27 683 23 446 4 060
47 698 27 198 20 500 4 535
48 365 27 591 20 775 4 642
48 508 28 015 20 492 4 819
48 185 28 158 20 026 5 142
48 236 28 621 19 615 5 514
50 174 30 830 19 344 3 193
50 400 31 438 18 961 3 343
50 573 31 731 18 842 3 455
51 126 32 317 18 809 3 569
51 421 32 867 18 554 3 921
8 093 4 246
8 023 4 296
7 957 4 328
7 893 4 377
7 790 4 389
7 662 4 378
9 179 6 001
9 105 6 047
8 993 6 070
8 903 6 085
8 842 6 119
fixed KPIs customer base number of lines (copper + FTTH) broadband customers (1) Europe operational KPIs include Jazztel (Spain) since 3Q15.
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Book KPIs Q3 2016-VD.xlsx - Europe KPIs
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SPAIN financial KPIs 2014 (in millions of euros)
glossary 1Q13cb
revenues yoy variance (cb) mobile services yoy variance (cb) mobile equipment sales yoy variance (cb) fixed services yoy variance (cb) o/w fixed broadband yoy variance (cb) other revenues yoy variance (cb)
1Q14
989 3.2
741
3.3
36
3.4
208 141
3.5
4
977 -1,2% 630 -15,0% 125 251,3% 220 5,7% 147 4,7% 2 -46,9%
2Q13cb
2Q14
1 032 744 75 210 143 4
943 -8,6% 617 -17,1% 110 47,1% 215 2,3% 152 6,8% 2 -41,8%
1H13cb
1H14
2 021 1 485 110 418 284 8
1 920 -5,0% 1 246 -16,1% 234 113,1% 435 4,0% 300 5,8% 4 -44,2%
3Q13cb
3Q14
1 040 710 121 206 142 3
977 -6,1% 636 -10,4% 118 -2,8% 222 8,2% 155 9,1% 1 -71,6%
4Q13cb
4Q14
992 658 123 209 143 2
979 -1,2% 611 -7,1% 137 11,7% 230 10,1% 161 11,9% 1 -36,2%
2H13cb
2H14
2 031 1 367 244 415 286 5
FY13cb
1 956 -3,7% 1 246 -8,9% 255 4,5% 453 9,1% 316 10,5% 2 -57,7%
4 052 2 852 354 833 569 13
FY14
3 876 -4,4% 2 492 -12,6% 489 38,2% 888 6,6% 616 8,2% 7 -49,8%
restated EBITDA (1) % of revenues
2.6
469 23,2%
461 24,0%
570 28,0%
496 25,4%
1 039 25,6%
958 24,7%
CAPEX % of revenues
2.8
237 11,7%
281 14,6%
325 16,0%
304 15,6%
562 13,9%
585 15,1%
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
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SPAIN financial KPIs 2015 (in millions of euros)
glossary 1Q14cb
revenues yoy variance (cb) mobile services yoy variance (cb) mobile equipment sales yoy variance (cb) fixed services yoy variance (cb) o/w fixed broadband yoy variance (cb) other revenues yoy variance (cb)
1Q15
977 3.2
630
3.3
125
3.4
220 147
3.5
2
928 -5,0% 569 -9,6% 127 2,0% 230 4,6% 161 9,4% 1 -53,7%
2Q14cb
2Q15
943 617 110 215 152 2
920 -2,5% 576 -6,6% 111 1,0% 232 8,3% 164 7,8% 1 -74,8%
1H14cb
1H15
1 920 1 246 234 435 300 4
1 847 -3,8% 1 145 -8,1% 238 1,5% 463 6,4% 326 8,6% 1 -65,5%
3Q14cb
3Q15
1 238 648 144 438 316 7
(2) 1 216 -1,7% 631 -2,7% 128 -10,9% 451 3,0% 337 6,6% 6 -19,8%
4Q14cb
1 198 622 152 428 317 (4)
4Q15
1 189 -0,7% 626 0,7% 104 -31,4% 461 7,8% 338 6,6% (2) -49,1%
2H14cb
2H15
2 435 1 271 296 865 633 3
FY14cb
FY15
2 406 -1,2% 1 258 -1,0% 232 -21,5% 912 5,4% 675 6,6% 4 22,7%
4 355 2 517 530 1 300 933 7
4 253 -2,3% 2 403 -4,5% 470 -11,3% 1 375 5,7% 1 001 7,2% 5 -29,0%
restated EBITDA (1) % of revenues
2.6
461 24,0%
420 22,7%
610 25,1%
648 26,9%
1 072 24,6%
1 068 25,1%
CAPEX % of revenues
2.8
281 14,6%
303 16,4%
539 22,1%
562 23,3%
821 18,8%
864 20,3%
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount. (2) Spain financial KPIs include Jazztel since 3Q15 and 3Q14cb.
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SPAIN financial KPIs 2016 (in millions of euros)
glossary 1Q15cb
revenues yoy variance (cb) mobile services yoy variance (cb) mobile equipment sales yoy variance (cb) fixed services yoy variance (cb) o/w fixed broadband yoy variance (cb) other revenues yoy variance (cb)
1Q16
1 168 3.2
590
3.3
140
3.4
433 322
3.5
6
1 189 1,8% 616 4,4% 119 -15,1% 454 5,0% 350 8,8% 0 -98,8%
2Q15cb
2Q16
1 157 595 119 439 327 5
1 229 6,2% 647 8,9% 121 1,6% 461 5,0% 358 9,4% 0 -98,7%
1H15cb
1H16
2 325 1 184 259 872 649 11
2 418 4,0% 1 263 6,7% 240 -7,4% 915 5,0% 708 9,1% 0 -98,8%
restated EBITDA (1) % of revenues
2.6
542 23,3%
625 25,9%
CAPEX % of revenues
2.8
539 23,2%
547 22,6%
3Q15cb
3Q16
1 194 634 116 444 333 1
4Q15cb
4Q16
2H15cb
2H16
FY15cb
FY16
1 288 7,8% 696 9,8% 127 9,5% 465 4,6% 360 7,8% 1 36,2%
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
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SPAIN operational KPIs 2014 (customers in thousands)
2015
2016
glossary 1Q14
2Q14
3Q14
4Q14
1Q15
2Q15
3Q15
4Q15
1Q16
2Q16
3Q16
4Q16
(1)
mobile KPIs customer base mobile customers (excl. MVNOs) - contract - prepaid MVNOs customers mobile volume market share (in %) ARPU per month (annual rolling, per month) blended ARPU - contract ARPU - prepaid ARPU volumes & churn AUPU churn o/w contract churn subsidies (6 months rolling) SACs SRCs network coverage % 4G coverage of population
1.2 1.3 1.4 1.6 1.7
12 366 9 040 3 327 2 689 22,7%
12 420 9 145 3 275 2 953 22,6%
12 668 9 337 3 331 3 058 22,8%
12 613 9 399 3 214 3 237 22,8%
12 768 9 568 3 200 3 419 22,9%
12 856 9 725 3 131 3 514 22,8%
15 169 11 901 3 269 1 487 26,9%
15 248 12 023 3 225 1 550 27,0%
15 388 12 156 3 232 1 629 na
15 667 12 400 3 267 1 653 na
15 846 12 545 3 301 1 923 na
1.8
17,9 23,1 5,6
16,8 21,5 5,4
16,1 20,5 5,1
15,6 19,7 5,0
15,0 18,9 4,9
14,6 18,2 4,9
14,1 17,2 4,9
13,7 16,6 4,9
13,5 16,1 4,9
13,5 16,0 4,9
13,7 16,2 4,9
1.9 1.10
175 29,1% 20,7%
180 28,3% 19,7%
185 28,5% 20,2%
189 29,0% 21,2%
193 28,9% 21,5%
196 29,3% 21,1%
199 28,5% 20,3%
204 26,8% 18,9%
205 26,0% 18,3%
203 24,9% 18,1%
207 25,0% 18,1%
1.11 1.12
57 70
49 61 66%
70%
44 56 73%
80%
42 63 82%
85%
42 64 87%
89%
89%
fixed KPIs customer base broadband customers o/w LLU ARPU (annual rolling, per month) internet broadband ARPU internet features VoIP customers TV customers ADSL LLU coverage (in % of population)
1.14
1.19
1 776 1 551
1 830 1 598
1 894 1 627
1 965 1 667
2 015 1 655
2 041 1 626
3 689 2 676
3 753 2 498
3 797 2 332
3 829 2 172
3 886 2 231
30,0
28,9
28,3
27,9
27,6
27,4
28,5
29,2
30,1
30,8
30,9
1 402 86
1 458 91
1 522 89
1 591 108
1 644 129
1 668 137
3 124 215
3 195 306
3 247 365
3 288 381
3 352 458
77,9%
78,1%
78,9%
79,4%
79,4%
79,6%
82,5%
82,5%
82,6%
82,6%
82,6%
(1) Spain operational KPIs include Jazztel since 3Q15.
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POLAND financial KPIs 2014 (in millions of euros)
glossary 1Q13cb
revenues yoy variance (cb) mobile services yoy variance (cb) mobile equipment sales yoy variance (cb) fixed services yoy variance (cb) o/w fixed narrowband yoy variance (cb) o/w fixed broadband yoy variance (cb) other revenues yoy variance (cb)
1Q14
777 3.2
366
3.3
8
3.4
371 147 101
3.5
31
2Q13cb
716 -7,9% 344 -6,2% 10 31,2% 340 -8,6% 125 -15,1% 100 -0,3% 22 -28,7%
782 381 10 364 140 101 28
2Q14
740 -5,4% 349 -8,4% 26 171,4% 333 -8,6% 121 -13,1% 100 -1,4% 32 14,4%
1H13cb
1 559 748 18 735 286 202 59
1H14
1 456 -6,7% 693 -7,3% 37 108,5% 672 -8,6% 246 -14,1% 200 -0,8% 54 -8,5%
3Q13cb
3Q14
757 363 8 359 134 101 27
730 -3,6% 341 -6,0% 31 267,8% 329 -8,4% 118 -12,1% 99 -1,5% 29 7,0%
4Q13cb
739 350 10 354 129 101 26
4Q14
733 -0,8% 331 -5,3% 35 259,9% 318 -10,0% 110 -14,2% 98 -2,8% 49 88,5%
2H13cb
1 496 712 18 713 263 202 53
2H14
FY13cb
1 463 -2,2% 672 -5,6% 65 263,5% 647 -9,2% 228 -13,2% 197 -2,2% 78 47,0%
3 055 1 460 36 1 448 549 403 112
FY14
2 918 -4,5% 1 365 -6,5% 102 186,9% 1 319 -8,9% 474 -13,7% 397 -1,5% 132 17,7%
restated EBITDA (1) % of revenues
2.6
487 31,3%
466 32,0%
477 31,9%
456 31,2%
965 31,6%
922 31,6%
CAPEX % of revenues
2.8
203 13,0%
183 12,6%
253 16,9%
235 16,1%
455 14,9%
418 14,3%
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
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POLAND financial KPIs 2015 (in millions of euros)
glossary 1Q14cb
revenues yoy variance (cb) mobile services yoy variance (cb) mobile equipment sales yoy variance (cb) fixed services yoy variance (cb) o/w fixed narrowband yoy variance (cb) o/w fixed broadband yoy variance (cb) other revenues yoy variance (cb)
711 3.2
343
3.3
10
3.4
339 124 100
3.5
19
1Q15
2Q14cb
699 -1,7% 326 -4,9% 33 218,6% 312 -8,1% 109 -12,0% 98 -2,4% 28 52,2%
754 356 27 339 124 102 32
2Q15
737 -2,3% 338 -5,2% 36 37,2% 316 -7,0% 109 -12,1% 99 -2,9% 48 48,1%
1H14cb
1H15
1 465 699 37 678 248 202 51
1 436 -2,0% 664 -5,1% 69 87,9% 627 -7,5% 218 -12,1% 196 -2,7% 76 49,6%
3Q14cb
727 340 31 328 117 99 29
3Q15
709 -2,4% 330 -2,8% 41 33,0% 302 -7,9% 103 -12,2% 95 -4,7% 36 27,1%
4Q14cb
723 327 34 313 109 96 49
4Q15
686 -5,1% 320 -2,8% 44 27,1% 287 -8,5% 97 -11,4% 92 -5,0% 35 -27,8%
2H14cb
1 450 667 65 641 226 196 77
2H15
FY14cb
1 395 -3,8% 651 -2,8% 84 29,9% 588 -8,2% 200 -11,8% 186 -4,9% 71 -7,4%
2 914 1 366 102 1 319 474 397 128
FY15
2 831 -2,9% 1 314 -3,8% 154 50,9% 1 215 -7,9% 418 -12,0% 383 -3,7% 147 15,2%
restated EBITDA (1) % of revenues
2.6
469 32,0%
464 32,3%
452 31,2%
378 27,1%
921 31,6%
842 29,7%
CAPEX % of revenues
2.8
185 12,6%
174 12,1%
233 16,1%
289 20,7%
418 14,3%
463 16,4%
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
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POLAND financial KPIs 2016 (in millions of euros)
glossary 1Q15cb
revenues yoy variance (cb) mobile services yoy variance (cb) mobile equipment sales yoy variance (cb) fixed services yoy variance (cb) o/w fixed narrowband yoy variance (cb) o/w fixed broadband yoy variance (cb) other revenues yoy variance (cb)
670 3.2
312
3.3
32
3.4
299 105 94
3.5
27
1Q16
2Q15cb
642 -4,2% 306 -2,1% 44 39,6% 273 -8,7% 92 -12,6% 87 -6,9% 19 -28,7%
688 314 34 295 102 92 45
2Q16
664 -3,5% 309 -1,7% 62 82,0% 269 -8,9% 88 -13,0% 86 -7,0% 24 -45,3%
1H15cb
1H16
1 358 626 66 594 207 186 72
1 306 -3,8% 614 -1,9% 106 61,6% 542 -8,8% 180 -12,8% 173 -7,0% 44 -39,0%
restated EBITDA (1) % of revenues
2.6
439 32,3%
387 29,6%
CAPEX % of revenues
2.8
165 12,1%
194 14,8%
3Q15cb
684 318 39 292 99 91 35
3Q16
4Q15cb
4Q16
2H15cb
2H16
FY15cb
FY16
657 -3,9% 308 -3,1% 59 51,2% 266 -8,6% 87 -13,0% 85 -6,8% 23 -34,0%
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
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POLAND operational KPIs 2014 (customers in thousands)
2015
2016
glossary 1Q14
2Q14
3Q14
4Q14
1Q15
2Q15
3Q15
4Q15
1Q16
2Q16
3Q16
4Q16
mobile KPIs customer base mobile customers (excl. MVNOs) (3) - contract - prepaid MVNOs customers mobile volume market share (in %) (1) ARPU per month (PLN & annual rolling, per month) blended ARPU - contract ARPU - prepaid ARPU volumes & churn AUPU churn o/w contract churn subsidies (6 months rolling) SACs (in PLN) SRCs (in PLN) network coverage % 4G coverage of population (2)
1.2 1.3 1.4 1.6 1.7
15 395 7 360 8 034 59 27,3%
15 461 7 459 8 002 32 27,3%
15 591 7 533 8 059 31 27,4%
15 629 7 679 7 951 22 27,3%
15 518 7 727 7 791 11 26,8%
15 587 7 897 7 690 8 26,8%
15 693 8 087 7 606 8 26,7%
15 906 8 361 7 545 7 28,4%
16 265 8 576 7 689 7 28,9%
16 696 8 798 7 898 6 29,1%
16 394 9 085 7 309 6 29,3%
1.8
33,8 58,7 13,3
32,8 56,9 12,8
32,1 55,4 12,4
31,5 54,0 12,4
31,1 52,7 12,5
30,7 51,3 12,6
30,5 50,2 12,8
30,3 49,2 12,7
30,0 47,9 12,8
29,4 46,5 12,6
28,7 45,1 12,3
1.9 1.10
187 38,0% 13,7%
198 37,6% 13,4%
202 38,4% 13,5%
207 39,3% 13,6%
211 40,1% 13,9%
220 40,4% 13,8%
221 40,1% 13,3%
224 39,4% 12,8%
225 38,2% 12,2%
232 37,2% 11,8%
230 36,6% 11,5%
1.11 1.12
118 280 29%
52%
98 273 59%
103 276
61%
72%
79%
101 249 79%
84%
70 200 89%
95%
97%
(1) Coverage together with T-Mobile network bandwith co-sharing. (2) Numbers for the latest quarter are company estimates.
fixed KPIs customer base number of lines (copper + FTTH) (3) - retail lines - wholesale lines - broadband (3) ARPU per year (PLN & annual rolling, per month) internet broadband ARPU (PLN & annual rolling per month) internet features VoIP first line customers IPTV and satellite customers (3) broadband broadband market share (in %)
1.13
6 091 4 685 1 407 2 285
5 974 4 633 1 341 2 281
5 849 4 579 1 270 2 269
5 710 4 512 1 198 2 241
5 571 4 435 1 137 2 198
5 422 4 347 1 075 2 159
5 295 4 271 1 023 2 131
5 156 4 194 963 2 105
5 025 4 120 905 2 079
4 909 4 058 850 2 057
4 797 3 988 809 2 025
1.14
60,5
60,6
60,6
60,4
60,5
60,8
61,0
61,2
61,0
60,7
60,5
482 708
500 720
518 735
538 749
555 756
567 761
587 774
614 787
633 798
644 803
651 761
31,6%
31,5%
31,4%
30,9%
30,4%
29,9%
29,6%
29,3%
28,9%
28,6%
28,5%
1.15
(3) Reflects impact of customer base revision (Q3 2016).
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BELGIUM & LUXEMBOURG financial KPIs 2014 (in millions of euros)
glossary 1Q13cb
revenues yoy variance (cb) mobile services yoy variance (cb) mobile equipment sales yoy variance (cb) fixed services yoy variance (cb) o/w fixed broadband yoy variance (cb) other revenues yoy variance (cb)
1Q14
393 3.2
295
3.3
61
3.4
30 15
3.5
8
317 -19,4% 252 -14,4% 38 -36,9% 21 -28,7% 7 -50,3% 5 -34,5%
2Q13cb
2Q14
364 289 41 28 13 6
312 -14,2% 257 -10,9% 28 -30,1% 21 -23,7% 8 -40,8% 5 -22,4%
1H13cb
757 583 101 58 28 15
1H14
629 -16,9% 509 -12,7% 67 -34,2% 43 -26,3% 15 -45,8% 10 -29,2%
3Q13cb
3Q14
348 276 39 26 11 7
304 -12,6% 255 -7,7% 27 -31,1% 20 -24,6% 7 -36,7% 3 -58,3%
4Q13cb
4Q14
357
315 -11,8% 255 -3,1% 38 -43,0% 30 31,1% 9 -4,4% (7)
263 66 23 9 5
2H13cb
2H14
705 539 105 49 20 12
-
FY13cb
620 -12,2% 510 -5,4% 65 -38,6% 50 1,6% 16 -22,1% (4)
1 462 1 122 206 107 48 27
-
FY14
1 249 -14,6% 1 019 -9,2% 131 -36,4% 92 -13,5% 31 -36,0% 6 -77,6%
restated EBITDA (1) % of revenues
2.6
181 23,9%
140 22,3%
155 21,9%
134 21,7%
336 23,0%
275 22,0%
CAPEX % of revenues
2.8
69 9,1%
93 14,8%
130 18,5%
122 19,7%
199 13,6%
215 17,2%
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
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BELGIUM & LUXEMBOURG financial KPIs 2015 (in millions of euros)
glossary 1Q14cb
revenues yoy variance (cb) mobile services yoy variance (cb) mobile equipment sales yoy variance (cb) fixed services yoy variance (cb) o/w fixed broadband yoy variance (cb) other revenues yoy variance (cb)
1Q15
317 3.2
252
3.3
38
3.4
25 7
3.5
2
302 -4,6% 247 -1,9% 32 -15,5% 21 -15,7% 4 -47,1% 2 16,6%
2Q14cb
2Q15
312 257 28 25 8 2
304 -2,5% 248 -3,7% 30 6,7% 21 -15,9% 7 -16,6% 5 242,4%
1H14cb
1H15
629 509 67 50 15 3
607 -3,5% 495 -2,8% 63 -6,0% 42 -15,8% 10 -31,4% 7 125,1%
3Q14cb
3Q15
304 255 27 20 6 2
306 0,6% 258 1,1% 26 -4,8% 19 -4,2% 4 -25,9% 3 40,1%
4Q14cb
4Q15
315 255 38 23 8 0
323 2,3% 253 -0,6% 40 5,4% 19 -17,6% 4 -41,7% 11
2H14cb
2H15
620 510 65 43 14 3
FY14cb
FY15
629 1,4% 511 0,3% 65 1,1% 38 -11,3% 9 -34,8% 14 400,3%
1 249 1 019 131 92 29 6
1 235 -1,1% 1 006 -1,3% 128 -2,5% 80 -13,8% 19 -33,0% 22 257,3%
restated EBITDA (1) % of revenues
2.6
140 22,3%
142 23,4%
134 21,7%
134 21,3%
275 22,0%
276 22,3%
CAPEX % of revenues
2.8
93 14,8%
69 11,4%
122 19,7%
124 19,7%
215 17,2%
193 15,6%
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
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BELGIUM & LUXEMBOURG financial KPIs 2016 (in millions of euros)
glossary 1Q15cb
revenues yoy variance (cb) mobile services yoy variance (cb) mobile equipment sales yoy variance (cb) fixed services yoy variance (cb) o/w fixed broadband yoy variance (cb) other revenues yoy variance (cb)
1Q16
302 3.2
247
3.3
32
3.4
21 4
3.5
2
309 2,3% 254 2,9% 31 -3,7% 18 -13,8% 4 12,5% 6 201,5%
2Q15cb
2Q16
304 248 30 21 7 5
299 -1,6% 250 0,9% 24 -19,3% 18 -15,0% 4 -31,4% 7 36,8%
1H15cb
1H16
607 495 63 42 10 7
609 0,3% 504 1,9% 56 -11,2% 36 -14,4% 9 -15,0% 13 81,1%
restated EBITDA (1) % of revenues
2.6
142 23,4%
145 23,8%
CAPEX % of revenues
2.8
69 11,4%
62 10,2%
3Q15cb
3Q16
306 258 26 19 5 3
4Q15cb
4Q16
2H15cb
2H16
FY15cb
FY16
311 1,7% 258 -0,1% 28 9,0% 18 -7,2% 4 17,6% 8 124,0%
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
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BELGIUM & LUXEMBOURG operational KPIs 2014 (customers in thousands)
2015
2016
glossary 1Q14
2Q14
3Q14
4Q14
1Q15
2Q15
3Q15
4Q15
1Q16
2Q16
3Q16
4Q16
mobile KPIs customer base mobile customers (excl. MVNOs) - contract - prepaid MVNOs customers Belgium ARPU per month (annual rolling, per month) blended ARPU - contract ARPU - prepaid ARPU Belgium network coverage % 4G coverage of population
1.2 1.3 1.4 1.6
3 970 3 039 931 1 312
3 964 3 068 896 1 550
4 020 3 106 914 1 554
4 041 3 153 888 1 559
3 891 3 019 872 1 712
3 950 3 078 872 1 992
3 974 3 112 861 1 699
4 033 3 194 839 1 787
3 909 3 088 821 1 819
3 928 3 132 796 1 909
3 925 3 164 761 1 992
1.8
24,1 28,1 15,0
23,8 27,7 14,6
23,5 27,4 14,4
23,6 27,5 14,2
23,7 27,8 13,8
23,6 27,9 13,3
23,9 28,3 12,7
23,9 28,5 12,2
24,0 28,7 12,0
24,2 28,8 11,9
24,3 28,8 11,9
1.8
16%
65%
81%
88%
92%
95%
97%
99%
99%
99%
99%
226 48
220 44
215 40
216 38
204 36
199 35
196 32
195 32
171 34
166 37
159 43
fixed KPIs customer base number of lines (copper + FTTH) broadband customers
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Book KPIs Q3 2016-VD.xlsx - Belgium & Luxembourg KPIs
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CENTRAL EUROPE financial KPIs 2014 (in millions of euros)
glossary 1Q13cb
revenues by activity revenues yoy variance (cb) mobile services yoy variance (cb) mobile equipment sales yoy variance (cb) fixed services yoy variance (cb) o/w fixed broadband yoy variance (cb) other revenues yoy variance (cb) revenues by country revenues Romania Slovakia Moldova others (1) eliminations
1Q14
513 3.2
447
3.3
25
3.4
29 8
3.5
3.3
12
513 219 156 35 111 (8)
515 0,4% 450 0,5% 24 -2,0% 27 -4,9% 11 33,4% 14 10,8%
515 230 141 33 117 (6)
2Q13cb
2Q14
433 373 19 30 8 11
433 230 163 37 10 (7)
403 -6,9% 342 -8,3% 21 9,1% 31 3,8% 11 35,1% 10 -14,6%
403 219 145 37 10 (7)
1H13cb
946 821 44 58 17 24
1H14
918 -3,0% 792 -3,5% 45 2,8% 58 -0,5% 22 34,2% 24 -1,3%
946 449 319 72 121 (15)
918 448 286 71 127 (13)
3Q13cb
3Q14
438 379 21 28 9 9
438 241 153 40 12 (8)
416 -4,8% 352 -7,1% 23 7,9% 32 13,4% 12 35,7% 9 4,4%
416 227 146 40 11 (8)
4Q13cb
436 370 29 27 10 10
436 244 150 37 11 (7)
4Q14
425 -2,4% 346 -6,5% 33 15,6% 35 27,3% 14 36,0% 11 15,2%
425 233 149 39 10 (6)
2H13cb
873 749 50 56 19 18
2H14
841 -3,6% 698 -6,8% 56 12,3% 67 20,2% 26 35,9% 20 10,1%
FY13cb
FY14
1 819
1 760 -3,3% 1 489 -5,1% 101 7,9% 125 9,6% 48 35,1% 44 3,6%
1 569 94 114 36 42
873 485 303 77 23 (14)
841 460 294 80 21 (15)
1 819 934 622 149 144 (29)
1 760 909 580 150 148 (28)
restated EBITDA (2) % of revenues
2.6
358 37,8%
351 38,2%
289 33,1%
286 34,0%
647 35,6%
637 36,2%
CAPEX % of revenues
2.8
88 9,3%
115 12,5%
181 20,8%
164 19,5%
269 14,8%
279 15,8%
(1) Including Dominican Republic until 04/2014.
Orange - investor relations department
(2) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
Book KPIs Q3 2016-VD.xlsx - Central Europe financials
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CENTRAL EUROPE financial KPIs 2015 (in millions of euros)
glossary 1Q14cb
revenues by activity revenues yoy variance (cb) mobile services yoy variance (cb) mobile equipment sales yoy variance (cb) fixed services yoy variance (cb) o/w fixed broadband yoy variance (cb) other revenues yoy variance (cb) revenues by country revenues Romania Slovakia Moldova others (1) eliminations
1Q15
405 3.2
351
3.3
19
3.4
27 11
3.5
3.3
8
405 230 141 30 10 (6)
396 -2,2% 330 -6,0% 26 40,2% 30 12,0% 14 29,8% 9 15,8%
396 221 138 33 9 (5)
2Q14cb
402 340 20 31 11 10
402 219 145 35 11 (7)
2Q15
409 1,8% 342 0,4% 24 17,4% 33 5,8% 15 32,8% 11 7,4%
409 233 137 36 10 (6)
1H14cb
807 691 39 58 22 18
1H15
805 -0,2% 671 -2,9% 50 28,3% 63 8,7% 29 31,3% 20 11,0%
807 448 286 65 21 (13)
805 454 275 69 19 (11)
3Q14cb
3Q15
409 344 22 32 12 9
409 227 146 35 8 (7)
421 3,2% 349 1,5% 28 23,3% 34 4,4% 16 30,1% 11 12,2%
421 243 142 34 7 (5)
4Q14cb
410 332 32 35 14 12
410 233 149 34 0 (6)
4Q15
422 2,9% 337 1,4% 37 16,5% 34 -2,9% 16 19,7% 15 25,2%
422 250 143 32 0 (4)
2H14cb
818 676 54 67 26 21
2H15
843 3,0% 686 1,5% 64 19,3% 67 0,6% 32 24,5% 25 19,3%
FY14cb
FY15
1 625
1 648 1,4% 1 358 -0,7% 115 23,1% 130 4,4% 61 27,7% 45 15,5%
1 368 93 125 48 39
818 460 294 69 8 (13)
843 493 286 66 7 (10)
1 625 909 580 134 28 (26)
1 648 947 561 135 26 (21)
restated EBITDA (2) % of revenues
2.6
307 38,1%
286 35,5%
281 34,4%
268 31,8%
589 36,2%
554 33,6%
CAPEX % of revenues
2.8
106 13,2%
104 12,9%
158 19,3%
159 18,9%
264 16,3%
263 16,0%
(1) Including Dominican Republic until 04/2014.
Orange - investor relations department
(2) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
Book KPIs Q3 2016-VD.xlsx - Central Europe financials
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CENTRAL EUROPE financial KPIs 2016 (in millions of euros)
glossary 1Q15cb
revenues by activity revenues yoy variance (cb) mobile services yoy variance (cb) mobile equipment sales yoy variance (cb) fixed services yoy variance (cb) o/w fixed broadband yoy variance (cb) other revenues yoy variance (cb) revenues by country revenues Romania Slovakia Moldova others (1) eliminations
384 3.2
318
3.3
26
3.4
30 14
3.5
3.3
10
384 221 138 30 0 (5)
1Q16
395 2,8% 326 2,5% 25 -1,9% 33 9,2% 17 17,2% 10 6,5%
395 235 135 28 0 (4)
2Q15cb
396 330 23 33 15 10
396 233 137 32 0 (5)
2Q16
403 1,5% 332 0,5% 26 11,9% 34 3,8% 17 9,1% 11 3,1%
403 240 136 30 0 (4)
1H15cb
781 649 49 63 29 20
1H16
798 2,2% 658 1,5% 51 4,7% 67 6,4% 33 13,0% 21 4,7%
781 454 275 62 0 (10)
798 476 271 58 0 (8)
restated EBITDA (2) % of revenues
2.6
284 36,3%
281 35,2%
CAPEX % of revenues
2.8
100 12,9%
110 13,8%
(1) Including Dominican Republic until 04/2014.
Orange - investor relations department
3Q15cb
3Q16
414 342 27 34 7 11
414 243 142 33 0 (5)
4Q15cb
4Q16
2H15cb
2H16
FY15cb
FY16
417 0,8% 343 0,3% 28 4,6% 33 -2,8% 7 6,2% 13 19,4%
417 251 139 32 0 (5)
(2) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
Book KPIs Q3 2016-VD.xlsx - Central Europe financials
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CENTRAL EUROPE operational KPIs 2014 (customers in thousands)
2015
2016
glossary 1Q14
2Q14
3Q14
4Q14
1Q15
2Q15
3Q15
4Q15
1Q16
2Q16
3Q16
4Q16
mobile KPIs customer base mobile customers (excl. MVNOs) Romania Slovakia Moldova Armenia (until 09/2015) Dominican Republic (until 04/2014) blended ARPU (annual rolling, per month in euros) Romania Slovakia Moldova
1.2
19 398 10 394 2 778 2 080 623 3 523
15 852 10 384 2 787 2 064 617 0
16 086 10 514 2 814 2 133 624 0
16 225 10 531 2 845 2 217 632 0
16 008 10 365 2 854 2 163 626 0
15 843 10 205 2 863 2 136 639 0
15 338 10 284 2 882 2 172 0 0
15 212 10 177 2 896 2 139 0 0
15 012 10 009 2 896 2 107 0 0
14 835 9 846 2 886 2 103 0 0
15 255 10 175 2 888 2 192 0 0
6,5 15,8 5,9
6,4 15,3 5,7
6,3 14,9 5,5
6,2 14,7 5,4
6,0 14,1 5,2
6,2 13,9 5,1
6,3 13,6 4,9
6,4 13,3 4,6
6,6 13,2 4,5
6,7 13,0 4,4
6,8 12,9 4,3
136 19 114 3
141 19 118 3
126 0 122 3
134 0 130 3
140 0 137 4
145 0 141 4
150 0 146 4
156 0 152 4
160 0 156 4
162 0 158 4
165 1 160 4
1.8
fixed KPIs customer base broadband customers Romania Slovakia Moldova
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AFRICA & MIDDLE EAST financial KPIs 2014 (in millions of euros)
glossary 1Q13cb
revenues by activity revenues yoy variance (cb) mobile services yoy variance (cb) mobile equipment sales yoy variance (cb) fixed services yoy variance (cb) o/w fixed broadband yoy variance (cb) other revenues yoy variance (cb) revenues by country revenues Egypt (1) o/w mobile services Senegal (1) o/w mobile services o/w fixed services Ivory Coast o/w mobile services o/w fixed services Marocco o/w mobile services Mali (1) o/w mobile services Jordan (1) o/w mobile services o/w fixed services Cameroon Guinea (1) Niger Democratic Republic of Congo others eliminations
960 3.2
734
3.3
13
3.4
192 43
3.5
3.3 3.3 3.4 3.3 3.4 3.3 3.3 3.3 3.4
21
960 269 236 181 111 66 149 105 41 0 0 80 77 98 39 55 73 28 20 14 71 (23)
1Q14
2Q13cb
1 014 5,7% 786 7,1% 17 30,0% 190 -1,0% 47 9,9% 22 4,4%
972
1 014 280 242 182 108 68 162 121 39 0 0 99 95 88 36 50 72 42 26 17 77 (30)
972 278 242 189 113 72 148 107 38 0 0 86 82 88 33 52 69 30 20 14 78 (28)
742 15 192 41 23
2Q14
1 060 9,0% 822 10,7% 18 22,0% 200 4,4% 47 12,8% 20 -14,4%
1 060 286 248 183 110 68 164 121 41 0 0 118 113 92 37 53 69 47 26 18 84 (27)
1H13cb
1H14
1 932
3Q13cb
2 075 7,4% 1 608 8,9% 35 25,7% 390 1,7% 93 11,3% 42 -5,4%
1 008
1 932 547 478 370 224 138 297 212 80 0 0 167 159 186 72 107 143 58 40 27 148 (50)
2 075 565 490 365 219 136 327 242 79 0 0 217 208 181 73 103 141 89 52 35 160 (57)
1 008 276 239 186 106 77 156 107 40 0 0 95 91 96 42 51 74 34 22 16 79 (26)
1 476 28 383 84 44
765 12 201 43 31
3Q14
1 069 6,0% 836 9,3% 18 53,7% 196 -2,4% 49 12,3% 19 -37,6%
1 069 290 254 187 110 73 165 123 40 0 0 107 101 92 39 50 72 49 24 25 85 (26)
4Q13cb
1 061 821 14 202 47 23
1 061 302 262 181 109 67 170 125 43 0 0 102 98 99 40 56 70 41 29 19 79 (30)
4Q14
2H13cb
2H14
2 069
1 142 313 272 187 113 70 188 145 38 0 0 112 106 96 39 53 72 55 28 28 88 (25)
2 069 578 502 367 215 144 326 232 83 0 0 197 189 194 82 107 144 75 51 35 158 (56)
2 211 603 526 375 223 143 353 268 78 0 0 219 207 187 78 103 144 103 52 53 173 (52)
4 001 1 125 980 737 439 282 623 444 163 0 0 364 347 380 154 214 287 133 91 62 306 (106)
4 286 1 169 1 016 740 442 279 680 510 157 0 0 436 415 368 151 206 285 192 104 88 333 (109)
26 403 91 54
4 001
FY14
1 142 7,6% 892 8,6% 21 44,3% 203 0,3% 53 11,6% 27 14,6%
1 586
2 211 6,9% 1 728 8,9% 39 48,6% 399 -1,0% 101 11,9% 46 -14,9%
FY13cb
3 062 54 786 174 98
4 286 7,1% 3 336 8,9% 74 36,8% 789 0,3% 195 11,6% 88 -10,6%
restated EBITDA (2) % of revenues
2.6
626 32,4%
667 32,2%
692 33,4%
735 33,3%
1 317 32,9%
1 403 32,7%
CAPEX % of revenues
2.8
245 12,7%
294 14,2%
445 21,5%
485 21,9%
690 17,2%
779 18,2%
(1) When data is not disclosed for these countries, it is because they have not yet been released by the legal entity. (2) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
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AFRICA & MIDDLE EAST financial KPIs 2015 (in millions of euros)
glossary 1Q14cb
1Q15
2Q14cb
2Q15
1H14cb
1H15
3Q14cb
3Q15
4Q14cb
4Q15
2H14cb
2H15
FY14cb
FY15
(3) revenues by activity revenues yoy variance (cb) mobile services yoy variance (cb) mobile equipment sales yoy variance (cb) fixed services yoy variance (cb) o/w fixed broadband yoy variance (cb) other revenues yoy variance (cb) revenues by country revenues Egypt (1) o/w mobile services Senegal (1) o/w mobile services o/w fixed services Ivory Coast o/w mobile services o/w fixed services Marocco o/w mobile services Mali (1) o/w mobile services Jordan (1) o/w mobile services o/w fixed services Cameroon Guinea (1) Niger Democratic Republic of Congo others eliminations
1 053 3.2
824
3.3
17
3.4
189 49
3.5
3.3 3.3 3.4 3.3 3.4 3.3 3.3 3.3 3.4
24
1 053 316 273 182 108 68 162 121 39 0 0 99 95 106 44 60 72 49 26 20 51 (30)
1 124 6,8% 899 9,2% 17 0,0% 185 -2,1% 53 7,7% 24 -1,1%
1 109
1 124 333 292 182 112 66 181 139 39 0 0 115 109 100 41 56 67 61 26 33 54 (29)
1 109 328 285 183 110 68 164 121 41 0 0 118 113 114 46 65 69 55 26 23 57 (27)
868 19 200 50 22
1 159 4,5% 926 6,7% 21 7,4% 187 -6,3% 53 5,6% 25 13,0%
2 162
2 283 5,6% 1 825 7,9% 37 4,0% 372 -4,3% 106 6,6% 49 5,7%
1 220
1 159 339 296 185 110 69 186 142 40 0 0 121 116 105 42 59 68 66 27 38 58 (35)
2 162 644 558 365 219 136 327 242 79 0 0 217 208 220 90 125 141 104 52 43 106 (57)
2 283 673 589 367 223 135 367 281 79 0 0 236 225 205 83 115 135 127 53 71 112 (63)
1 220 316 276 187 110 73 165 123 40 128 121 107 101 109 46 60 72 54 24 29 54 (26)
1 692 36 389 99 46
982 18 200 53 21
1 304 6,8% 1 063 8,2% 17 -1,4% 201 0,9% 55 4,5% 22 5,3%
1 276
1 304 332 295 194 114 76 188 148 37 132 123 120 118 111 44 63 74 60 25 40 57 (30)
1 276 325 283 187 113 70 188 145 38 128 118 112 106 109 44 61 72 57 28 33 61 (25)
1 021 21 203 57 30
1 312 2,8% 1 065 4,3% 24 11,1% 197 -3,2% 56 -1,3% 26 -14,5%
1 312 335 293 184 118 63 205 156 44 125 116 119 113 114 43 67 75 61 25 39 59 (31)
2 497
2 615 4,8% 2 128 6,2% 41 5,5% 398 -1,2% 111 1,5% 48 -6,4%
4 659
2 497 642 559 375 223 143 353 268 78 256 239 219 207 218 91 120 144 111 52 62 114 (51)
2 615 667 587 379 232 139 393 304 81 257 239 240 231 224 86 130 149 122 50 78 116 (61)
4 659 1 286 1 117 740 442 279 680 510 157 256 239 436 415 439 181 245 285 216 104 105 221 (107)
4 899 1 340 1 176 746 454 274 760 585 160 257 239 476 456 429 169 246 284 249 103 149 228 (124)
2 003 39 403 110 52
3 695 75 791 209 98
4 899 5,1% 3 953 7,0% 78 4,7% 770 -2,7% 217 3,9% 97 -0,7%
restated EBITDA (2) % of revenues
2.6
732 33,9%
777 34,0%
859 34,4%
890 34,0%
1 591 34,1%
1 667 34,0%
CAPEX % of revenues
2.8
302 14,0%
320 14,0%
548 22,0%
602 23,0%
850 18,2%
922 18,8%
(1) When data is not disclosed for these countries, it is because they have not yet been released by the legal entity. (2) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount. (3) Meditel fully consolidated (100%) since 3Q15 (consolidation under equity method before).
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AFRICA & MIDDLE EAST financial KPIs 2016 (in millions of euros)
glossary 1Q15cb
revenues by activity revenues yoy variance (cb) mobile services yoy variance (cb) mobile equipment sales yoy variance (cb) fixed services yoy variance (cb) o/w fixed broadband yoy variance (cb) other revenues yoy variance (cb) revenues by country revenues Egypt (1) o/w mobile services Senegal (1) o/w mobile services o/w fixed services Ivory Coast o/w mobile services o/w fixed services Marocco o/w mobile services Mali (1) o/w mobile services Jordan (1) o/w mobile services o/w fixed services Cameroon Guinea (1) Niger Democratic Republic of Congo others eliminations
1 218 3.2
987
3.3
17
3.4
190 53
3.5
3.3 3.3 3.4 3.3 3.4 3.3 3.3 3.3 3.4
24
1 218 317 278 182 112 66 181 139 39 120 112 115 109 102 41 57 67 52 26 33 50 (28)
1Q16
2Q15cb
1 271 4,4% 1 038 5,1% 19 10,8% 192 1,2% 56 5,9% 22 -6,9%
1 216
1 271 322 283 184 115 64 194 150 40 125 115 125 119 109 42 64 70 59 26 36 52 (32)
1 216 284 248 185 110 69 186 142 40 127 117 121 116 103 41 58 68 58 27 38 55 (34)
984 20 189 57 24
2Q16
1 245 2,3% 1 017 3,4% 20 0,2% 188 -0,3% 60 6,7% 20 -17,7%
1 245 291 254 184 116 65 194 152 40 123 112 133 126 104 42 60 69 64 24 35 56 (33)
1H15cb
1H16
2 434
3Q15cb
3Q16
4Q15cb
2 516 3,3% 2 055 4,2% 39 5,1% 380 0,5% 117 6,3% 42 -12,3%
1 338
2 434 601 526 367 223 135 367 281 79 247 228 236 225 205 83 115 135 110 53 71 104 (62)
2 516 614 537 368 231 129 388 303 80 247 227 259 245 214 83 124 139 123 50 70 108 (65)
1 338 291 259
1 371 309 270
188 148 37 131 122
200 157 40 134 124
74
71
25 96 87 (29)
23 88 87 (27)
1 971 37 378 110 48
restated EBITDA (2) % of revenues
2.6
828 34,0%
828 32,9%
CAPEX % of revenues
2.8
371 15,2%
359 14,3%
1 097 21 198 56 22
4Q16
2H15cb
2H16
FY15cb
FY16
1 371 2,5% 1 135 3,5% 17 -17,2% 192 -3,2% 63 12,8% 26 19,9%
(1) When data is not disclosed for these countries, it is because they have not yet been released by the legal entity. (2) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
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AFRICA & MIDDLE EAST operational KPIs 2014 (customers in thousands)
2015
2016
glossary 1Q14
2Q14
3Q14
4Q14
1Q15
2Q15
3Q15
4Q15
1Q16
2Q16
3Q16
4Q16
mobile KPIs customer base mobile customers (excl. MVNOs) Egypt (1) Senegal (1) Ivory Coast (2) Morocco (40% until 2Q 2015 - 100% since 3Q 2015) (2) Mali (1) Jordan (1) (2) Cameroon (2) Guinea (1) Niger Democratic Republic of Congo Bostwana Madagascar Guinea Bissau (1) Republic of Centrafrica Liberia Mauritius (40%) & Vanuatu Equatorial Guinea (40%) Tunisia (49%) Iraq (20%) Kenya (100% until 12/2014 - 70% until 06/2016) Uganda (until 10/2014) blended ARPU (annual rolling, per month in euros) Egypt (1) Senegal (1) Ivory Coast (2) Mali (1) Jordan (1) (2) Cameroon (2) Niger
1.2
91 355 35 537 7 809 7 412 5 144 11 188 3 263 5 981 3 900 1 554 1 949 863 1 417 501 367 0 336 184 1 094 1 137 1 026 692
91 777 34 340 7 906 7 106 5 168 11 490 3 195 6 146 4 275 1 618 2 286 857 1 558 531 383 0 340 184 1 280 1 189 1 188 738
94 293 32 751 7 969 8 385 5 442 11 210 3 138 6 495 4 422 1 614 3 752 870 1 829 527 393 0 345 184 1 465 1 219 1 493 790
97 494 33 717 8 097 8 896 5 598 12 826 3 137 6 237 4 506 1 665 4 300 904 2 016 513 414 0 356 184 1 624 1 257 1 247 0
100 552 33 764 8 356 9 318 5 545 14 321 2 845 6 509 4 693 1 782 4 558 903 1 983 568 448 0 366 184 1 659 1 283 1 469 0
101 959 33 222 8 418 9 860 5 711 13 453 2 940 7 084 5 005 1 896 5 101 908 2 005 603 420 0 371 184 1 786 1 342 1 652 0
111 177 32 628 8 496 10 335 14 760 12 328 3 124 7 576 5 120 1 859 5 279 917 2 044 588 413 0 374 184 1 904 1 398 1 850 0
110 243 33 065 8 413 10 798 13 761 11 898 3 010 7 080 5 276 1 891 5 269 947 1 982 558 395 0 385 184 1 936 1 434 1 961 0
111 864 33 540 8 609 11 508 13 276 13 997 2 865 6 844 5 481 1 917 4 162 958 1 790 572 400 0 382 184 1 973 1 449 1 957 0
108 469 33 643 8 681 12 748 13 282 11 655 2 767 6 813 5 586 1 827 3 900 895 1 711 616 399 0 381 184 2 020 1 362 0 0
113 530 33 534
2,4 5,3 6,2 3,0 3,8 3,8 3,4
2,4 5,2 6,3 3,1 3,8 3,8 3,5
2,4 4,9 6,2 3,1 3,6 3,8 3,7
2,5 4,7 6,1 3,0 4,1 3,7 4,0
2,6 4,6 5,8 3,0 4,7 3,9 3,6
2,8 4,6 5,6 2,9 5,1 3,8 3,6
2,9 4,5 5,6 2,9 5,4 3,6 3,6
2,9 4,5 5,5 2,9 5,5 3,5 3,6
2,9 4,5 5,5 3,0 5,5 3,6 3,8
2,8 4,5 5,3 3,1 5,6 3,6 3,9
2,7
12 691 14 244
6 482 1 658 7 714 906 1 834 402 1 518 389 184 2 135 1 345 0 0
1.8
5,2
3,6 3,9
(1) When data is not disclosed for these countries, it is because they have not yet been released by the legal entity. (2) Based on the definition used by the local regulator.
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Book KPIs Q3 2016-VD.xlsx - A&ME KPIs
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AFRICA & MIDDLE EAST operational KPIs 2014 (customers in thousands)
2015
2016
glossary 1Q14
2Q14
3Q14
4Q14
1Q15
2Q15
3Q15
4Q15
1Q16
2Q16
3Q16
4Q16
fixed KPIs customer base number of lines (copper + FTTH) Senegal (1) Ivory Coast Jordan (1) Mauritius (40%) & Vanuatu Kenya (100% until 12/2014 - 70% until 06/2016) broadband customers Egypt (1) Senegal (1) Ivory Coast Mali (1) Jordan (1) Cameroon Mauritus (40%) & Vanuatu Tunisia (49%) Kenya (100% until 12/2014 - 70% until 06/2016)
1.13
1 303 293 272 435 145 158
1 243 293 223 433 146 147
1 228 287 223 433 146 138
1 190 291 231 433 147 87
1 205 286 259 436 148 76
1 150 286 253 436 148 28
1 152 284 259 433 148 28
1 151 283 264 430 148 25
1 142 286 269 416 149 23
1 118 285 273 412 148 0
1 110
844 345 109 37 17 197 3 65 60 4
848 350 106 38 17 198 2 66 60 4
849 351 102 38 17 201 2 67 61 3
866 356 105 39 18 206 2 69 62 2
881 364 102 40 19 211 2 70 63 2
872 352 102 41 18 215 2 71 63 2
865 342 102 43 20 213 1 71 64 2
869 339 101 49 18 214 1 74 64 0
877 343 102 53 21 210 1 76 64 0
882 346 102 57 21 209 0 76 64 0
884 347
273 148 0
64
0 77 64 0
(1) When data is not disclosed for these countries, it is because they have not yet been released publically by the legal entity.
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ENTERPRISE 2014 (in millions of euros)
glossary 1Q13cb
1Q14
2Q13cb
2Q14
1H13cb
1H14
3Q13cb
3Q14
4Q13cb
4Q14
2H13cb
2H14
FY13cb
FY14
financial KPIs revenues yoy variance (cb) voice data IT & Integration Services
1 602 3.6
448 751 403
1 565 -2,3% 417 727 421
1 623 441 759 423
1 574 -3,0% 407 721 446
3 225 889 1 510 826
3 139 -2,7% 823 1 449 867
1 551 423 740 388
1 525 -1,7% 391 716 417
1 672 426 757 489
1 635 -2,2% 398 735 502
3 223
6 448
849 1 497 877
3 160 -2,0% 790 1 452 919
1 738 3 007 1 703
6 299 -2,3% 1 613 2 900 1 786
restated EBITDA (1) % of revenues
2.6
525 16,3%
478 15,2%
521 16,2%
489 15,5%
1 046 16,2%
968 15,4%
CAPEX % of revenues
2.8
146 4,5%
154 4,9%
163 5,0%
171 5,4%
308 4,8%
325 5,2%
operational KPIs worldwide IP VPN accesses France PSTN lines IP VPN accesses XoIP offers France
1.24
341
341
343
345
3 309 291 74
3 255 292 77
3 205 293 78
3 161 294 87
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
Orange - investor relations department
Book KPIs Q3 2016-VD.xlsx - Enterprise
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ENTERPRISE 2015 (in millions of euros)
glossary 1Q14cb
1Q15
2Q14cb
2Q15
1H14cb
1H15
3Q14cb
3Q15
4Q14cb
4Q15
2H14cb
2H15
FY14cb
FY15
financial KPIs revenues yoy variance (cb) voice data IT & Integration Services
1 600 3.6
415 750 435
1 546 -3,4% 386 724 436
1 633 408 760 465
1 626 -0,5% 387 745 493
3 233 823 1 510 900
3 171 -1,9% 773 1 469 930
1 568 391 746 431
1 577 0,5% 378 739 459
1 664 401 752 512
1 657 -0,4% 377 750 530
3 232
6 465
792 1 498 943
3 233 0,0% 755 1 490 989
1 615 3 008 1 843
6 405 -0,9% 1 528 2 959 1 918
restated EBITDA (1) % of revenues
2.6
472 14,6%
439 13,8%
490 15,2%
493 15,3%
961 14,9%
932 14,6%
CAPEX % of revenues
2.8
160 5,0%
154 4,9%
176 5,4%
170 5,3%
336 5,2%
325 5,1%
operational KPIs worldwide IP VPN accesses France PSTN lines IP VPN accesses XoIP offers France
1.24
346
349
349
349
3 092 294 88
3 044 294 86
3 001 294 87
2 961 294 89
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
Orange - investor relations department
Book KPIs Q3 2016-VD.xlsx - Enterprise
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ENTERPRISE 2016 (in millions of euros)
glossary 1Q15cb
1Q16
2Q15cb
2Q16
1H15cb
1H16
3Q15cb
3Q16
4Q15cb
4Q16
2H15cb
2H16
FY15cb
FY16
financial KPIs revenues yoy variance (cb) voice data IT & Integration Services
1 550 3.6
386 707 457
1 583 2,1% 378 710 496
1 601 385 712 505
1 605 0,3% 379 715 511
3 151 771 1 419 962
3 189 1,2% 757 1 425 1 007
restated EBITDA (1) % of revenues
2.6
446 14,1%
492 15,4%
CAPEX % of revenues
2.8
153 4,8%
168 5,3%
1 556 377 710 469
1 567 0,7% 371 708 488
operational KPIs worldwide IP VPN accesses France PSTN lines IP VPN accesses XoIP offers France
1.24
349
351
351
2 928 294 91
2 899 295 91
2 857 295 93
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
Orange - investor relations department
Book KPIs Q3 2016-VD.xlsx - Enterprise
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INTERNATIONAL CARRIER & SHARED SERVICES 2014 (in millions of euros)
glossary 1Q13cb
revenues yoy variance (cb) international carrier services shared services
446 3.9 3.10
355 92
1Q14
426 -4,4% 344 83
2Q13cb
466 378 88
2Q14
477 2,5% 379 99
1H13cb
912
1H14
732 179
904 -0,9% 722 181
3Q13cb
480 393 87
3Q14
494 2,8% 411 83
4Q13cb
461 372 89
4Q14
496 7,7% 390 106
2H13cb
941
2H14
765 176
990 5,2% 801 189
FY13cb
1 853 1 497 356
FY14
1 894 2,2% 1 523 370
restated EBITDA (1) % of revenues
2.6
13 1,4%
(36) -4,0%
27 2,9%
42 4,3%
41 2,2%
6 0,3%
CAPEX % of revenues
2.8
159 17,5%
91 10,1%
83 8,9%
145 14,6%
243 13,1%
236 12,5%
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
Orange - investor relations department
Book KPIs Q3 2016-VD.xlsx - IC&SS
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INTERNATIONAL CARRIER & SHARED SERVICES 2015 (in millions of euros)
glossary 1Q14cb
revenues yoy variance (cb) international carrier services shared services
422 3.9 3.10
344 77
1Q15
462 9,6% 375 88
2Q14cb
472 380 92
2Q15
494 4,7% 394 100
1H14cb
894
1H15
724 169
956 7,0% 769 188
3Q14cb
476 412 64
3Q15
486 2,0% 406 80
4Q14cb
475 391 84
4Q15
473 -0,4% 380 93
2H14cb
951
2H15
FY14cb
1 845
803 148
959 0,8% 786 173
1 528 317
FY15
1 915 3,8% 1 555 360
restated EBITDA (1) % of revenues
2.6
(36) -4,0%
(52) -5,4%
34 3,6%
57 5,9%
(1) -0,1%
5 0,2%
CAPEX % of revenues
2.8
91 10,2%
147 15,4%
141 14,8%
212 22,1%
232 12,6%
359 18,7%
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
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Book KPIs Q3 2016-VD.xlsx - IC&SS
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INTERNATIONAL CARRIER & SHARED SERVICES 2016 (in millions of euros)
glossary 1Q15cb
revenues yoy variance (cb) international carrier services shared services
441 3.9 3.10
375 66
1Q16
454 3,1% 378 76
2Q15cb
466 394 72
2Q16
450 -3,5% 379 70
1H15cb
907
1H16
769 138
904 -0,3% 757 147
restated EBITDA (1) % of revenues
2.6
(54) -6,0%
(84) -9,3%
CAPEX % of revenues
2.8
141 15,5%
142 15,7%
3Q15cb
479 406 73
3Q16
4Q15cb
4Q16
2H15cb
2H16
FY15cb
FY16
456 -4,7% 386 70
(1) The restated EBITDA excludes now the totality of gains (losses) on disposal of investment securities whatever the amount.
Orange - investor relations department
Book KPIs Q3 2016-VD.xlsx - IC&SS
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