Oki printer driver compatibility with Snow Leopard Version: Date:
1.1 21st October 2009
Oki printer driver compatibility with Snow Leopard
Page 1
Table of Contents Colour Printers
3
MFPs
6
Mono Printers
8
Description of limitations
10
Use Snow Leopard compatibility fix
10
Some PostScript driver options do not display in 64-bit applications
10
English PPD is auto-selected
11
All Raster or PCL driver options do not display in 64-bit applications
11
Oki driver is not automatically selected for USB connections
11
Rosetta required for installer
12
Other Compatibility Notes
13
AppleTalk not supported
13
Restart computer after connecting a printer using USB cable
13
Product Specific Notes
13
C9800, C9800GA, ES3640e, ES3640eMFP
13
MB260, MB270, MB280
13
Document History
Oki printer driver compatibility with Snow Leopard
14
Page 2
1. Colour Printers If your model is not listed below, please contact your local Oki support representative. The most up-to-date drivers are available on http://www.okiprintingsolutions.com. Name
Printing compatibility
C110
Mac OS X is not supported for this product
C130n
Can print
C3100
Mac OS X is not supported for this product
C3200
Mac OS X is not supported for this product
C3300n
Can print with limitations
*D, *F
C3400n
Can print with limitations
*D, *F
C3450
Can print with limitations
*D, *F
C3600
Can print with limitations
*A, *B, *C, *F
C5100
Mac OS X is not supported for this product
C5200
Mac OS X is not supported for this product
C5250
Mac OS X is not supported for this product
C5400
Can print
*A, *C, *F
C5450
Can print
*A, *C, *F
C5600
Can print with limitations
*D, *F
C5650
Can print with limitations
*D, *F
C5700
Can print
*A, *C, *F
C5750
Can print with limitations
*A, *B, *C, *F
C5800
Can print with limitations
*D, *F
C5850
Can print with limitations
*D, *F
C5900
Can print
*A, *C, *F
C5950
Can print with limitations
*A, *B, *C, *F
Oki printer driver compatibility with Snow Leopard
Limitations
*A, see section 6
Page 3
Name
Printing compatibility
Limitations
C710
Can print with limitations
*A, *B, *C, *F
C7100
Can print
*A, *C, *F
C7300
Can print
*A, *C, *F
C7300 V2
Can print
*A, *C, *F
C7350
Can print
*A, *C, *F
C7500
Can print
*A, *C, *F
C810
Can print with limitations
*D, *F
C830
Can print with limitations
*A, *B, *C, *F
C8600
Can print with limitations
*D, *F
C8800
Can print
*A, *C, *F
C9300
Can print
*A, *C, *F
C9500
Can print
*A, *C, *F
C9600
Can print
*A, *C, *F
C9650
Can print with limitations
*A, *B, *C, *F
C9800
Can print with limitations
*A, *B, *C, *F
C9800GA
Can print with limitations
*A, *B, *C, *F
C9850
Can print with limitations
*A, *B, *C, *F
Okipage 8c
Mac OS X is not supported for this product
Okipage 8c plus Mac OS X is not supported for this product ES1624
Can print
*A, *C, *F
ES2032
Can print
*A, *C, *F
ES2232a4
Can print with limitations
*A, *B, *C, *F
ES2426
Can print
*A, *C, *F
ES2632
Can print
*A, *C, *F
Oki printer driver compatibility with Snow Leopard
Page 4
Name
Printing compatibility
Limitations
ES2632a3
Can print
*A, *C, *F
ES2632a4
Can print with limitations
*A, *B, *C, *F
ES3032a4
Can print with limitations
*A, *B, *C, *F
ES3640
Can print
*A, *C, *F
ES3640a3
Can print with limitations
*A, *B, *C, *F, see section 6
ES3640e
Can print with limitations
*A, *B, *C, *F
ES3640pro
Can print with limitations
*A, *B, *C, *F
ES8430
Can print with limitations
*A, *B, *C, *F
*A: Use Snow Leopard compatibility fix *B: Some PostScript driver options do not display in 64-bit applications *C: English PPD is auto-selected *D: All Raster/PCL driver options do not display in 64-bit applications *E: Oki Raster/PCL driver is not automatically selected for USB connections *F: Rosetta required for installer
Oki printer driver compatibility with Snow Leopard
Page 5
2. MFPs If your model is not listed below, please contact your local Oki support representative. The most up-to-date drivers are available on http://www.okiprintingsolutions.com. Name
Printing compatibility
B2500 MFP
Mac OS X is not supported for this product
B2520 MFP
Mac OS X is not supported for this product
B2540 MFP
Mac OS X is not supported for this product
B4520 MFP
Mac OS X is not supported for this product
B4525 MFP
Mac OS X is not supported for this product
B4540 MFP
Mac OS X is not supported for this product
B4545 MFP
Mac OS X is not supported for this product
C3520 MFP
Can print with limitations
*D, *F
C3530 MFP
Can print with limitations
*D, *F
C5510 MFP
Mac OS X is not supported for this product
C5540 MFP
Can print
C5550 MFP
Mac OS X is not supported for this product
C9800 MFP
Can print with limitations
*A, *B, *C, *F, see section 6
C9800GA MFP
Can print with limitations
*A, *B, *C, *F, see section 6
C9850 MFP
Can print with limitations
*A, *B, *C, *F
MB260
Can print with limitations
*A, *B, *C, *F, see section 6
MB280
Can print with limitations
*A, *B, *C, *F, see section 6
MB290
Can print with limitations
*A, *B, *C, *F, see section 6
MC350
Can print with limitations
*D
MC360
Can print with limitations
*D
MC560
Can print with limitations
*A, *B, *C, *F
Oki printer driver compatibility with Snow Leopard
Limitations
*A, *C, *F
Page 6
Name
Printing compatibility
Limitations
MC860
Can print with limitations
*A, *B, *C, *F
ES1624 MFP
Can print
*A, *C, *F
ES2032 MFP
Mac OS X is not supported for this product
ES3640eMFP
Can print with limitations
*A, *B, *C, *F, see section 6
ES3640pro MFP
Can print with limitations
*A, *B, *C, *F
ES5460 MFP
Can print with limitations
*A, *B, *C, *F
ES8460 MFP
Can print with limitations
*A, *B, *C, *F
*A: Use Snow Leopard compatibility fix *B: Some PostScript driver options do not display in 64-bit applications *C: English PPD is auto-selected *D: All Raster/PCL driver options do not display in 64-bit applications *E: Oki Raster/PCL driver is not automatically selected for USB connections *F: Rosetta required for installer
Oki printer driver compatibility with Snow Leopard
Page 7
3. Mono Printers If your model is not listed below, please contact your local Oki support representative. The most up-to-date drivers are available on http://www.okiprintingsolutions.com. Name
Printing compatibility
Limitations
B2200
Can print with limitations
*D, *E, *F
B2400
Can print with limitations
*D, *E, *F
B410
Can print with limitations
*D, *E, *F
B4100
Can print with limitations
*D, *E, *F
B4200
Can print with limitations
*D, *E, *F
B4250
Can print with limitations
*D, *E, *F
B430 (PCL)
Can print with limitations
*D, *E, *F
B430 (PostScript)
Can print
*A, *C, *F
B4300 (PCL)
Can print with limitations
*D, *E, *F
B4300 (PostScript)
Can print
*A, *C, *F
B4350 (PCL)
Can print with limitations
*D, *E, *F
B4350 (PostScript)
Can print
*A, *C, *F
B440 (PCL)
Can print with limitations
*D, *E, *F
B440 (PostScript)
Can print
*A, *C, *F
B4400 (PCL)
Can print with limitations
*D, *E, *F
B4600 (PCL)
Can print with limitations
*D, *E, *F
B4600 (PostScript)
Can print
*A, *C, *F
B6200
Can print
*C, *F
B6250
Can print
*C, *F
B6300
Can print
*C, *F
B6500
Can print
(none)
Oki printer driver compatibility with Snow Leopard
Page 8
Name
Printing compatibility
Limitations
B930
Can print
*C, *F
ES4140 (PCL)
Can print with limitations
*D, *E, *F
ES4140 (PostScript) Can print
*A, *C, *F
ES6150
Can print
(none)
ES9130
Can print
(none)
Okipage 8iM
Snow Leopard not supported for this product
Okipage 8w Lite
Snow Leopard not supported for this product
*A: Use Snow Leopard compatibility fix *B: Some PostScript driver options do not display in 64-bit applications *C: English PPD is auto-selected *D: All Raster or PCL driver options do not display in 64-bit applications *E: Oki Raster/PCL driver is not automatically selected for USB connections *F: Rosetta required for installer
Oki printer driver compatibility with Snow Leopard
Page 9
4. Description of limitations A.
Use Snow Leopard compatibility fix
When attempting to print, an error is displayed that reads: "The printer software was installed incorrectly. Please reinstall the printer's software or contact the printer manufacturer for assistance." Snow Leopard requires printer software to be installed with different file and directory permissions from older versions of Mac OS X. We have released an updater program that changes the printer software permissions to ones appropriate for Snow Leopard. You can download this Snow Leopard compatibility fix from the Oki website. To use the Snow Leopard compatibility fix: 1. If you have not already done so, install the printer driver first. 2. On the support section of the Oki website, search for Mac OS X printer drivers for your model. 3. Download the file “Snow Leopard compatibility fix for Oki PostScript drivers”. 4. Run the installer program contained in the Snow Leopard compatibility fix. This changes the file and directory permissions on the Oki printer software, allowing you to print. Note: if you’ve previously ran the compatibility fix and then install a new printer driver, you must run the compatibility fix again.
B.
Some PostScript driver options do not display in 64-bit applications
Some of the applications supplied with Snow Leopard run in 64-bit mode, including iCal, Mail, Preview and Safari. If you try to print from one of these applications, some of the driver options are not displayed correctly although it’s still possible to print. The options that are not displayed properly may still visible in the “Printer Features” section of the driver. Follow the procedure below to display the driver options correctly: 1. Quit the application 2. Open the Applications folder (or other folder where the app is stored) 3. Select the app icon and choose File > Get Info 4. Select the option “Open in 32-bit mode” 5. Close the Get Info window 6. Launch the app and the driver options will now display correctly
Oki printer driver compatibility with Snow Leopard
Page 10
C.
English PPD is auto-selected
When using French, German, Italian or Spanish Mac OS X, some parts of the printer driver will be in English. This is caused by Snow Leopard always choosing the English PPD (PostScript Printer Description) file, regardless of your language. To fix this problem you must manually select the PPD file for your language using the following procedure: 1. 2. 3. 4. 5. 6.
Open the Mac OS X Print & Fax Preferences Ensure your printer or MFP is selected Click Options & Supplies Click Driver Choose the Print Using menu and choose Other... Select the correct PPD file for your language. The PPD files are located in the following locations:
German French Italian Spanish
D.
/Library/Printers/PPDs/Contents/Resources/de.lproj/{printer name} /Library/Printers/PPDs/Contents/Resources/fr.lproj/{printer name} /Library/Printers/PPDs/Contents/Resources/it.lproj/{printer name} /Library/Printers/PPDs/Contents/Resources/es.lproj/{printer name}
All Raster or PCL driver options do not display in 64-bit applications
Some of the applications supplied with Snow Leopard run in 64-bit mode, including iCal, Mail, Preview and Safari. If you try to print from one of these applications, some of the driver options are not displayed correctly although it’s still possible to print. Follow the procedure below to display the driver options correctly: 1. Quit the application 2. Open the Applications folder (or other folder where the app is stored) 3. Select the app icon and choose File > Get Info 4. Select the option “Open in 32-bit mode” 5. Close the Get Info window 6. Launch the app and the driver options will now display correctly
E.
Oki driver is not automatically selected for USB connections
When connected to a USB port, Mac OS X may choose “Generic PCL Laser Printer” as the driver for your printer. This generic driver is supplied by Apple and is not as fully-featured as the Oki-supplied printer driver.
Oki printer driver compatibility with Snow Leopard
Page 11
To use the Oki printer driver: 1. When connecting to your printer, click “More Printers...” in the Add Printer window. 2. Choose “Oki USB” from the pop-up menu, choose your printer and click Add.
F.
Rosetta required for installer
Rosetta is a Mac OS X component that is supplied by Apple. It allows older programs to run on Intel Macs. Rosetta is no longer installed in Snow Leopard by default. When some installers or utilities are launched, Snow Leopard displays a message such as: "To open this program, you need to install Rosetta". Clicking Install downloads and installs Rosetta from Apple Software Update.
If you don’t have an internet connection, you can install Rosetta from the Snow Leopard DVD. 1. Insert your Snow Leopard DVD 2. Open the folder “Optional Installs” 3. Launch “Optional Installs.mpkg”
Oki printer driver compatibility with Snow Leopard
Page 12
5. Other Compatibility Notes AppleTalk not supported Snow Leopard doesn’t support AppleTalk. Use Bonjour or TCP/IP to print to a network printer instead.
Restart computer after connecting a printer using USB cable You may experience the following problems using your printer over a USB connection with Snow Leopard: - When adding a PostScript printer, Snow Leopard will attempt to configure the hardware options by querying the printer, but is not able to do so and displays 'Determining Installable Options' indefinitely. You need to select the Installable Options manually by clicking 'Configure...'. - After adding a printer, you need to restart your computer. If you do not restart your computer, you may experience problems sending jobs to the printer. These problems do not affect network connections.
6. Product Specific Notes C130n This model is not supported on Snow Leopard. Running the Snow Leopard compatibility fix should allow you to use your printer as an interim solution, but we cannot guarantee the proper operation of this model under Snow Leopard at the moment.
C9800, C9800GA, ES3640e, ES3640eMFP 1. These models are not supported on Snow Leopard. Running the Snow Leopard compatibility fix should allow you to use your device as an interim solution, but we cannot guarantee the proper operation of these models under Snow Leopard at the moment. 2. If using a Bonjour connection, jobs are automatically saved to the printer’s Hold queue instead of being printed. As a workaround, please use an IP address (LPD) connection instead.
MB260, MB270, MB280 1. These models are not supported on Snow Leopard. Running the Snow Leopard compatibility fix should allow you to use your device as an interim solution, but we cannot guarantee the proper operation of these models under Snow Leopard at the moment. 2. When connecting to the device in Print & Fax Preferences, Snow Leopard might display a message saying “The selected printer software may be available from Apple. Click Add to download it and add this printer”. This message is incorrect as the software is not available from Apple. Use the software provided by Oki instead. 3. Snow Leopard may not automatically select the correct printer driver. To choose the correct driver, choose “Select Printer Software” and in the search box type “Laser Pro LL2”. Choose “Laser Pro LL2” if you have installed the Raster driver, choose “Laser Pro LL2 PCL” if you have installed the PCL6 driver.
Oki printer driver compatibility with Snow Leopard
Page 13
7. Document History 1.0
First release
1.1
Added compatibility information for the following models: Colour printers C5400 C7100 C7300 C7300 V2 C7350 C7500 C9300 C9500 C9600 C9800 C9800GA ES2032 ES2426 ES2632 ES2632a3 ES3640 ES3640e MFPs
C9800 MFP C9800GA MFP MB260 MB280 MB290 ES3640eMFP
Mono printers B6200 B6250 B6300 B6500 ES4140 (PCL) ES4140 (PostScript) ES6150 ES9130 Okipage 8iM Okipage 8w Lite
Oki printer driver compatibility with Snow Leopard
Page 14