Oki printer driver compatibility with Snow Leopard

Oki printer driver compatibility with Snow Leopard Version: Date: 1.1 21st October 2009 Oki printer driver compatibility with Snow Leopard Page 1 ...
1 downloads 1 Views 120KB Size
Oki printer driver compatibility with Snow Leopard Version: Date:

1.1 21st October 2009

Oki printer driver compatibility with Snow Leopard

Page 1

Table of Contents Colour Printers

3

MFPs

6

Mono Printers

8

Description of limitations

10

Use Snow Leopard compatibility fix

10

Some PostScript driver options do not display in 64-bit applications

10

English PPD is auto-selected

11

All Raster or PCL driver options do not display in 64-bit applications

11

Oki driver is not automatically selected for USB connections

11

Rosetta required for installer

12

Other Compatibility Notes

13

AppleTalk not supported

13

Restart computer after connecting a printer using USB cable

13

Product Specific Notes

13

C9800, C9800GA, ES3640e, ES3640eMFP

13

MB260, MB270, MB280

13

Document History

Oki printer driver compatibility with Snow Leopard

14

Page 2

1. Colour Printers If your model is not listed below, please contact your local Oki support representative. The most up-to-date drivers are available on http://www.okiprintingsolutions.com. Name

Printing compatibility

C110

Mac OS X is not supported for this product

C130n

Can print

C3100

Mac OS X is not supported for this product

C3200

Mac OS X is not supported for this product

C3300n

Can print with limitations

*D, *F

C3400n

Can print with limitations

*D, *F

C3450

Can print with limitations

*D, *F

C3600

Can print with limitations

*A, *B, *C, *F

C5100

Mac OS X is not supported for this product

C5200

Mac OS X is not supported for this product

C5250

Mac OS X is not supported for this product

C5400

Can print

*A, *C, *F

C5450

Can print

*A, *C, *F

C5600

Can print with limitations

*D, *F

C5650

Can print with limitations

*D, *F

C5700

Can print

*A, *C, *F

C5750

Can print with limitations

*A, *B, *C, *F

C5800

Can print with limitations

*D, *F

C5850

Can print with limitations

*D, *F

C5900

Can print

*A, *C, *F

C5950

Can print with limitations

*A, *B, *C, *F

Oki printer driver compatibility with Snow Leopard

Limitations

*A, see section 6

Page 3

Name

Printing compatibility

Limitations

C710

Can print with limitations

*A, *B, *C, *F

C7100

Can print

*A, *C, *F

C7300

Can print

*A, *C, *F

C7300 V2

Can print

*A, *C, *F

C7350

Can print

*A, *C, *F

C7500

Can print

*A, *C, *F

C810

Can print with limitations

*D, *F

C830

Can print with limitations

*A, *B, *C, *F

C8600

Can print with limitations

*D, *F

C8800

Can print

*A, *C, *F

C9300

Can print

*A, *C, *F

C9500

Can print

*A, *C, *F

C9600

Can print

*A, *C, *F

C9650

Can print with limitations

*A, *B, *C, *F

C9800

Can print with limitations

*A, *B, *C, *F

C9800GA

Can print with limitations

*A, *B, *C, *F

C9850

Can print with limitations

*A, *B, *C, *F

Okipage 8c

Mac OS X is not supported for this product

Okipage 8c plus Mac OS X is not supported for this product ES1624

Can print

*A, *C, *F

ES2032

Can print

*A, *C, *F

ES2232a4

Can print with limitations

*A, *B, *C, *F

ES2426

Can print

*A, *C, *F

ES2632

Can print

*A, *C, *F

Oki printer driver compatibility with Snow Leopard

Page 4

Name

Printing compatibility

Limitations

ES2632a3

Can print

*A, *C, *F

ES2632a4

Can print with limitations

*A, *B, *C, *F

ES3032a4

Can print with limitations

*A, *B, *C, *F

ES3640

Can print

*A, *C, *F

ES3640a3

Can print with limitations

*A, *B, *C, *F, see section 6

ES3640e

Can print with limitations

*A, *B, *C, *F

ES3640pro

Can print with limitations

*A, *B, *C, *F

ES8430

Can print with limitations

*A, *B, *C, *F

*A: Use Snow Leopard compatibility fix *B: Some PostScript driver options do not display in 64-bit applications *C: English PPD is auto-selected *D: All Raster/PCL driver options do not display in 64-bit applications *E: Oki Raster/PCL driver is not automatically selected for USB connections *F: Rosetta required for installer

Oki printer driver compatibility with Snow Leopard

Page 5

2. MFPs If your model is not listed below, please contact your local Oki support representative. The most up-to-date drivers are available on http://www.okiprintingsolutions.com. Name

Printing compatibility

B2500 MFP

Mac OS X is not supported for this product

B2520 MFP

Mac OS X is not supported for this product

B2540 MFP

Mac OS X is not supported for this product

B4520 MFP

Mac OS X is not supported for this product

B4525 MFP

Mac OS X is not supported for this product

B4540 MFP

Mac OS X is not supported for this product

B4545 MFP

Mac OS X is not supported for this product

C3520 MFP

Can print with limitations

*D, *F

C3530 MFP

Can print with limitations

*D, *F

C5510 MFP

Mac OS X is not supported for this product

C5540 MFP

Can print

C5550 MFP

Mac OS X is not supported for this product

C9800 MFP

Can print with limitations

*A, *B, *C, *F, see section 6

C9800GA MFP

Can print with limitations

*A, *B, *C, *F, see section 6

C9850 MFP

Can print with limitations

*A, *B, *C, *F

MB260

Can print with limitations

*A, *B, *C, *F, see section 6

MB280

Can print with limitations

*A, *B, *C, *F, see section 6

MB290

Can print with limitations

*A, *B, *C, *F, see section 6

MC350

Can print with limitations

*D

MC360

Can print with limitations

*D

MC560

Can print with limitations

*A, *B, *C, *F

Oki printer driver compatibility with Snow Leopard

Limitations

*A, *C, *F

Page 6

Name

Printing compatibility

Limitations

MC860

Can print with limitations

*A, *B, *C, *F

ES1624 MFP

Can print

*A, *C, *F

ES2032 MFP

Mac OS X is not supported for this product

ES3640eMFP

Can print with limitations

*A, *B, *C, *F, see section 6

ES3640pro MFP

Can print with limitations

*A, *B, *C, *F

ES5460 MFP

Can print with limitations

*A, *B, *C, *F

ES8460 MFP

Can print with limitations

*A, *B, *C, *F

*A: Use Snow Leopard compatibility fix *B: Some PostScript driver options do not display in 64-bit applications *C: English PPD is auto-selected *D: All Raster/PCL driver options do not display in 64-bit applications *E: Oki Raster/PCL driver is not automatically selected for USB connections *F: Rosetta required for installer

Oki printer driver compatibility with Snow Leopard

Page 7

3. Mono Printers If your model is not listed below, please contact your local Oki support representative. The most up-to-date drivers are available on http://www.okiprintingsolutions.com. Name

Printing compatibility

Limitations

B2200

Can print with limitations

*D, *E, *F

B2400

Can print with limitations

*D, *E, *F

B410

Can print with limitations

*D, *E, *F

B4100

Can print with limitations

*D, *E, *F

B4200

Can print with limitations

*D, *E, *F

B4250

Can print with limitations

*D, *E, *F

B430 (PCL)

Can print with limitations

*D, *E, *F

B430 (PostScript)

Can print

*A, *C, *F

B4300 (PCL)

Can print with limitations

*D, *E, *F

B4300 (PostScript)

Can print

*A, *C, *F

B4350 (PCL)

Can print with limitations

*D, *E, *F

B4350 (PostScript)

Can print

*A, *C, *F

B440 (PCL)

Can print with limitations

*D, *E, *F

B440 (PostScript)

Can print

*A, *C, *F

B4400 (PCL)

Can print with limitations

*D, *E, *F

B4600 (PCL)

Can print with limitations

*D, *E, *F

B4600 (PostScript)

Can print

*A, *C, *F

B6200

Can print

*C, *F

B6250

Can print

*C, *F

B6300

Can print

*C, *F

B6500

Can print

(none)

Oki printer driver compatibility with Snow Leopard

Page 8

Name

Printing compatibility

Limitations

B930

Can print

*C, *F

ES4140 (PCL)

Can print with limitations

*D, *E, *F

ES4140 (PostScript) Can print

*A, *C, *F

ES6150

Can print

(none)

ES9130

Can print

(none)

Okipage 8iM

Snow Leopard not supported for this product

Okipage 8w Lite

Snow Leopard not supported for this product

*A: Use Snow Leopard compatibility fix *B: Some PostScript driver options do not display in 64-bit applications *C: English PPD is auto-selected *D: All Raster or PCL driver options do not display in 64-bit applications *E: Oki Raster/PCL driver is not automatically selected for USB connections *F: Rosetta required for installer

Oki printer driver compatibility with Snow Leopard

Page 9

4. Description of limitations A.

Use Snow Leopard compatibility fix

When attempting to print, an error is displayed that reads: "The printer software was installed incorrectly. Please reinstall the printer's software or contact the printer manufacturer for assistance." Snow Leopard requires printer software to be installed with different file and directory permissions from older versions of Mac OS X. We have released an updater program that changes the printer software permissions to ones appropriate for Snow Leopard. You can download this Snow Leopard compatibility fix from the Oki website. To use the Snow Leopard compatibility fix: 1. If you have not already done so, install the printer driver first. 2. On the support section of the Oki website, search for Mac OS X printer drivers for your model. 3. Download the file “Snow Leopard compatibility fix for Oki PostScript drivers”. 4. Run the installer program contained in the Snow Leopard compatibility fix. This changes the file and directory permissions on the Oki printer software, allowing you to print. Note: if you’ve previously ran the compatibility fix and then install a new printer driver, you must run the compatibility fix again.

B.

Some PostScript driver options do not display in 64-bit applications

Some of the applications supplied with Snow Leopard run in 64-bit mode, including iCal, Mail, Preview and Safari. If you try to print from one of these applications, some of the driver options are not displayed correctly although it’s still possible to print. The options that are not displayed properly may still visible in the “Printer Features” section of the driver. Follow the procedure below to display the driver options correctly: 1. Quit the application 2. Open the Applications folder (or other folder where the app is stored) 3. Select the app icon and choose File > Get Info 4. Select the option “Open in 32-bit mode” 5. Close the Get Info window 6. Launch the app and the driver options will now display correctly

Oki printer driver compatibility with Snow Leopard

Page 10

C.

English PPD is auto-selected

When using French, German, Italian or Spanish Mac OS X, some parts of the printer driver will be in English. This is caused by Snow Leopard always choosing the English PPD (PostScript Printer Description) file, regardless of your language. To fix this problem you must manually select the PPD file for your language using the following procedure: 1. 2. 3. 4. 5. 6.

Open the Mac OS X Print & Fax Preferences Ensure your printer or MFP is selected Click Options & Supplies Click Driver Choose the Print Using menu and choose Other... Select the correct PPD file for your language. The PPD files are located in the following locations:

German French Italian Spanish

D.

/Library/Printers/PPDs/Contents/Resources/de.lproj/{printer name} /Library/Printers/PPDs/Contents/Resources/fr.lproj/{printer name} /Library/Printers/PPDs/Contents/Resources/it.lproj/{printer name} /Library/Printers/PPDs/Contents/Resources/es.lproj/{printer name}

All Raster or PCL driver options do not display in 64-bit applications

Some of the applications supplied with Snow Leopard run in 64-bit mode, including iCal, Mail, Preview and Safari. If you try to print from one of these applications, some of the driver options are not displayed correctly although it’s still possible to print. Follow the procedure below to display the driver options correctly: 1. Quit the application 2. Open the Applications folder (or other folder where the app is stored) 3. Select the app icon and choose File > Get Info 4. Select the option “Open in 32-bit mode” 5. Close the Get Info window 6. Launch the app and the driver options will now display correctly

E.

Oki driver is not automatically selected for USB connections

When connected to a USB port, Mac OS X may choose “Generic PCL Laser Printer” as the driver for your printer. This generic driver is supplied by Apple and is not as fully-featured as the Oki-supplied printer driver.

Oki printer driver compatibility with Snow Leopard

Page 11

To use the Oki printer driver: 1. When connecting to your printer, click “More Printers...” in the Add Printer window. 2. Choose “Oki USB” from the pop-up menu, choose your printer and click Add.

F.

Rosetta required for installer

Rosetta is a Mac OS X component that is supplied by Apple. It allows older programs to run on Intel Macs. Rosetta is no longer installed in Snow Leopard by default. When some installers or utilities are launched, Snow Leopard displays a message such as: "To open this program, you need to install Rosetta". Clicking Install downloads and installs Rosetta from Apple Software Update.

If you don’t have an internet connection, you can install Rosetta from the Snow Leopard DVD. 1. Insert your Snow Leopard DVD 2. Open the folder “Optional Installs” 3. Launch “Optional Installs.mpkg”

Oki printer driver compatibility with Snow Leopard

Page 12

5. Other Compatibility Notes AppleTalk not supported Snow Leopard doesn’t support AppleTalk. Use Bonjour or TCP/IP to print to a network printer instead.

Restart computer after connecting a printer using USB cable You may experience the following problems using your printer over a USB connection with Snow Leopard: - When adding a PostScript printer, Snow Leopard will attempt to configure the hardware options by querying the printer, but is not able to do so and displays 'Determining Installable Options' indefinitely. You need to select the Installable Options manually by clicking 'Configure...'. - After adding a printer, you need to restart your computer. If you do not restart your computer, you may experience problems sending jobs to the printer. These problems do not affect network connections.

6. Product Specific Notes C130n This model is not supported on Snow Leopard. Running the Snow Leopard compatibility fix should allow you to use your printer as an interim solution, but we cannot guarantee the proper operation of this model under Snow Leopard at the moment.

C9800, C9800GA, ES3640e, ES3640eMFP 1. These models are not supported on Snow Leopard. Running the Snow Leopard compatibility fix should allow you to use your device as an interim solution, but we cannot guarantee the proper operation of these models under Snow Leopard at the moment. 2. If using a Bonjour connection, jobs are automatically saved to the printer’s Hold queue instead of being printed. As a workaround, please use an IP address (LPD) connection instead.

MB260, MB270, MB280 1. These models are not supported on Snow Leopard. Running the Snow Leopard compatibility fix should allow you to use your device as an interim solution, but we cannot guarantee the proper operation of these models under Snow Leopard at the moment. 2. When connecting to the device in Print & Fax Preferences, Snow Leopard might display a message saying “The selected printer software may be available from Apple. Click Add to download it and add this printer”. This message is incorrect as the software is not available from Apple. Use the software provided by Oki instead. 3. Snow Leopard may not automatically select the correct printer driver. To choose the correct driver, choose “Select Printer Software” and in the search box type “Laser Pro LL2”. Choose “Laser Pro LL2” if you have installed the Raster driver, choose “Laser Pro LL2 PCL” if you have installed the PCL6 driver.

Oki printer driver compatibility with Snow Leopard

Page 13

7. Document History 1.0

First release

1.1

Added compatibility information for the following models: Colour printers C5400 C7100 C7300 C7300 V2 C7350 C7500 C9300 C9500 C9600 C9800 C9800GA ES2032 ES2426 ES2632 ES2632a3 ES3640 ES3640e MFPs

C9800 MFP C9800GA MFP MB260 MB280 MB290 ES3640eMFP

Mono printers B6200 B6250 B6300 B6500 ES4140 (PCL) ES4140 (PostScript) ES6150 ES9130 Okipage 8iM Okipage 8w Lite

Oki printer driver compatibility with Snow Leopard

Page 14