October 22-24, 2013 music city center Nashville, TENNESSEE

2012/2013 TPTA OFFICERS Paul J. Ballard President Nashville MTA & RTA [email protected] Tommy Bradberry Vice President NWTHRA [email protected] Jimmy Smith Treasurer CTS [email protected] Cindy McGinnis Secretary KAT [email protected] William Hudson Immediate Past President MATA [email protected] TPTA BOARD MEMBERS Lisa Maragnano – CARTA Tom Fox – MATA Johnny Gullett – JTA Rebecca Harris – UCHRA Chris Kleehammer – SETHRA Nellie Patton – Murfreesboro Jeff Simpson – MCHRA Anita Turnbow – SCTDD

Paul J. Ballard President, TPTA; CEO, Nashville MTA & RTA

On behalf of the TPTA Board of Directors and our Middle Tennessee partners: the Nashville Metropolitan Transit Authority, Regional Transportation Authority, Tennessee Department of Transportation, TMA Group/Franklin Transit Authority, Mid-Cumberland Human Resources Agency, City of Murfreesboro Rover and the Clarksville Transit System, we would like to welcome you to the 2013 Tennessee Public Transportation Association Conference. We are once again honored to host this year’s event and have put together an exciting conference where you will learn more about national and state issues affecting our industry and hear about new transit technology, equipment and products to help us continue to grow our industry while enjoying the beauty and history that is Music City. Our conference hotel, the new Omni Nashville, is located downtown next door to the new Music City Center convention center and is a short walk or bus ride from great dining and entertainment. We invite you to use the Nashville MTA’s bus system to travel around the city where you can enjoy great attractions including the Ryman Auditorium, Opry Mills Mall, the Frist Center for the Visual Arts, the Nashville Zoo at Grassmere, and the Parthenon. Enjoy the conference.

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GENERAL INFORMATION

Conference Hotel Information Omni Nashville Hotel 250 5th Ave. S. Nashville, TN 37203 (615) 782-5300

Conference Registration & Bus Booth Please visit the registration desk upon arrival to receive your conference materials and event tickets. All event tickets are located in your ID holder. Please be sure to wear your ID badge at all times and bring the appropriate tickets with you to each event. These tickets will be collected at all special events and meals. The Registration Desk and Bus Booth are located in the Music City Center – Davidson Ballroom C.

Hours of Operation

Tuesday, October 22, 11 a.m. to 5 p.m. Wednesday, October 23, 8 a.m. to 4:30 p.m. Thursday, October 24, 8 a.m. to noon

Dress Code To enhance the down-to-work nature and purpose of the conference, TPTA encourages business casual dress at all events with the exception of the Awards Banquet, which requires business attire.

Hospitality Suite Tuesday, October 22, 8 p.m. to midnight Wednesday, October 23, 5 p.m. to 11 p.m. Thursday, October 24, 3 p.m. to 6 p.m. Sponsored by Sprouse Insurance Group, LLC 2

GENERAL INFORMATION

Conference and Hotel Parking Omni Nashville Hotel

Valet parking – $24 overnight for TPTA attendees

Music City Center

Self Parking is available at the Music City Center garage adjacent to the hotel for $18 per day with in/out privileges. The garage entrance is on 6th Avenue between Korean Veterans Boulevard and Demonbreun Street.

Accessibility Information regarding the Nashville MTA’s paratransit service is available at NashvilleMTA.org and opening the AccessRide tab or by contacting Brenda Miller, Director of Customer Care, at (615) 862-6128.

Hotel & Conference Events

The Omni Nashville Hotel is fully accessible. For assistance in locating elevators or other access areas, contact a hotel staff member.

Conference Shuttles

All shuttles provided by the Nashville MTA will be accessible.

Special Assistance

Registrants with disabilities or needing special assistance during the conference activities should contact a hotel or Nashville MTA conference staff member.

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TUESDAY, OCTOBER 22

Conference Registration & Bus Booth 11 a.m. to 5 p.m. Music City Center – Davidson Ballroom C

NTI Courses 1 p.m. to 5 p.m. Session A All Hazards Awareness and Preparedness for Transit Employees Music City Center – Room 208 A Session B Toolbox for Operator Fatigue Music City Center – Room 208 B

Concurrent Sessions 3 p.m. to 4 p.m. Session A Community Development Organizations and Grassroots Groups Working with Transit to Shape the Community Music City Center – Room 209 A Speakers Stephanie McCullough, Communications and Community Outreach Coordinator, Nashville Civic Design Center Dave Keiser, President, Transit Now Nashville Moderator Amanda Watson, Transit Planner, Nashville MTA & RTA Session B Shaping Active and Healthy Cities via Transit Music City Center – Room 209 B 4

TUESDAY, OCTOBER 22

Session B cont. Speakers Tracy Buck, Director, Prevention & Wellness Division, Metro Public Health Department Dana El Gammal, President/Chief Executive Officer, Inspire Health Session C TDOT Grant Administration Roundtable Music City Center – Room 209 C Speakers Liza Joffrion, Director, TDOT Multimodal Division Larry Sanborn, Assistant Director, TDOT Multimodal Division K.B. Aboagye, Transportation Planner 4, TDOT Multimodal Division

TPTA Board Meeting 4 p.m. to 5 p.m. Music City Center – Davidson Ballroom A

TAHRA Board Meeting 4 p.m. to 5 p.m. Music City Center – Davidson Ballroom B

Opening Reception 6 p.m. to 8 p.m. Country Music Association Headquarters 1 Music Circle South, Nashville, TN 37203 Sponsored by RouteMatch Software Shuttles depart from Korean Veterans Boulevard in front of the Omni Nashville Hotel and from 6th Avenue at the MTA bus stop. 5

WEDNESDAY, OCTOBER 23

Conference Registration & Bus Booth 8 a.m. to 4:30 p.m. Music City Center – Davidson Ballroom C

Opening Session 8:30 a.m. to 9:30 a.m Music City Center – Davidson Ballroom B Introduction of Mayor Karl Dean Paul J. Ballard, President, TPTA; Chief Executive Officer, Nashville MTA & RTA Welcome The Honorable Karl Dean, Mayor, Metropolitan Nashville and Davidson County Introduction of Keynote Speaker Paul J. Ballard, President, TPTA; Chief Executive Officer, Nashville MTA & RTA Keynote Address Michael Melaniphy, President, American Public Transportation Association

Vendor Showcase 9:30 a.m. to 4:30 p.m Music City Center – Exhibit Hall A2

TDOT/FTA Updates 9:30 a.m. to 10:30 a.m. Music City Center – Davidson Ballroom B Introductions Paul J. Ballard, President, TPTA; Chief Executive Officer, Nashville MTA & RTA

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WEDNESDAY, OCTOBER 23

TDOT/FTA Updates cont. Speakers John Schroer, Commissioner, Tennessee Department of Transportation Yvette G. Taylor, PhD., Region IV Administrator, Federal Transit Administration

Maintenance Session 1 10:15 a.m. to 11 a.m. Music City Center – Room 208 A Roundtable Discussion with Cummins Engines Speaker Daniel Cross Technical Services Manager Cummins, Inc.

Operations Session 1 10:15 a.m. to 11 a.m. Music City Center – Room 208 B Operator Assault Prevention Presentation

Break 10:30 a.m. to 10:45 a.m.

Legislative Roundtable 10:45 a.m. to 11:45 a.m. Music City Center – Davidson Ballroom B Speakers Rep. Craig Fitzhugh, Chair, House Democratic Caucus Rep. Mark Pody, Vice Chair, House Consumer and Human Resources Committee Rep. Charles Sargent, Chair, House Finance Committee 7

WEDNESDAY, OCTOBER 23

Legislative Roundtable cont. Rep. Mike Turner, House Minority Leader Rep. Terri Lynn Weaver, Chair, House Transportation Subcommittee Moderator Jason Spain, Executive Director, Tennessee Public Transportation Association

Maintenance Session II 11:15 a.m. to noon Music City Center – Room 208 A Roundtable Discussion with Braun Lifts Speaker David Grant, Braun Service Tech, Grant’s Service Co.

Operations Session II 11:15 a.m. to noon Music City Center – Room 208 B Customer Service for Operators (KAT)

Vendor Showcase Luncheon & Door Prizes Noon to 2 p.m. Music City Center – Exhibit Hall A2

Bus & Van Roadeo Orientation 2 p.m. to 6 p.m. Music City Center – Room 208 A

Maintenance Roadeo Orientation 2 p.m. to 4:15 p.m. Music City Center – Room 208 B 8

WEDNESDAY, OCTOBER 23

Roadeo Judges Orientation 2 p.m. to 3:30 p.m. Music City Center – Room 206 A

Concurrent Sessions 2 p.m. to 3 p.m. Session A General Managers/Directors Roundtable Music City Center – Room 206 B Speaker Yvette G. Taylor, PhD., Region IV Administrator, Federal Transit Administration Session B Unique Partnerships to Increase Ridership and Visibility Music City Center – Room 209 A Speakers Eric Beyer, EasyRide Program Manager and Legislative Liaison, Nashville MTA & RTA Dawn Distler, General Manager of Operations & Maintenance, Nashville MTA & RTA; Adopt-A-Stop Program Manager Session C Wayfinding and Measuring Transit Competitiveness Music City Center – Room 209 B Speakers Jim Gergich, Vice President of Sales, CHK America Dawn Jones, Art Director, Smartmaps Peter Haliburton, Principle, Cambridge

Systematics

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WEDNESDAY, OCTOBER 23

Session C cont.

Moderator

Patricia Harris-Morehead, Communications & Marketing Director, Nashville MTA & RTA

Session D Fuel Hedging: Help Stabilize Your Budget Music City Center – Room 209 C Speakers Ed Oliphant, Chief Financial Officer, Nashville MTA & RTA David Valentiner, Vice President, Fifth Third Bank

Break and Door Prizes 3 p.m. to 3:15 p.m. Music City Center – Exhibit Hall A2

Concurrent Sessions 3:15 p.m. to 4:15 p.m. Session A TennCare Transportation Panel Discussion Music City Center – Room 209 C Speakers Keith Gaither, Bureau of TennCare Kit Dockery, BlueCross BlueShield Melissa Glass, AmeriGroup Katherine Kannard, UnitedHealthcare Al Wesson, Tennessee Carriers, Inc. Phyllis Boaz, Southeastrans, Inc. Moderator Rebecca Harris, Transportation Director, UCHRA 10

WEDNESDAY, OCTOBER 23

Session B Workers’ Compensation and You Music City Center – Room 209 A Speaker David Drobny, Partner, Manier & Herod – Workers’ Compensation Defense Session C The Latest on Cybercrime and How to Prevent It Music City Center – Room 209 B Speaker Scott E. Augenbaum, Supervisory Special Agent, Federal Bureau of Investigation Memphis Division Computer Intrusion/ Counterintelligence Squad Moderator Rob McElhaney, IT Manager, Nashville MTA & RTA Session D 5310 Program Roundtable – Community Transportation for the Elderly and People with Disabilities Music City Center – Room 206 B Speakers Lucy Utt, Community Services Supervisor, Tennessee Commission on Aging and Disability Liza Joffrion, Director, TDOT Multimodal Division Jerry Roache, Transportation Specialist, TDOT Multimodal Division

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WEDNESDAY, OCTOBER 23

Technical Tours 4:30 p.m. to 6 p.m. *Sign up at registration desk Tour A TDOT Smart Way Transportation Management Center The staff at this unique facility use advanced information technologies to improve the safety and operation of highways and other transportation modes, such as public transit. They gather highway information and manage the flow of interstate traffic in the Metro Nashville area so that traffic flows as smoothly as possible. All of the interstates in the Music City area are covered by this network that consists of live SmartWay cameras, message boards, and 511 information lines. Board the Nashville MTA shuttle at the bus stop on 6th Avenue. Tour B Nashville MTA Headquarters and Maintenance Facility The Nashville MTA moved its headquarters to the former Peterbilt Plant on Myatt Drive in June 2012. The property covers 20 acres and includes both an administration and heavy maintenance building. The maintenance shop opened in January 2013 and spans 240,000 square feet. It houses transmission and engine rebuild lines, the brake and body shops, paint booth, and central storeroom. Board the Nashville MTA shuttle at the bus stop on 6th Avenue. 12

WEDNESDAY, OCTOBER 23

Hospitality Suite 5 p.m. to 11 p.m. Sponsored by Sprouse Insurance Group, LLC

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THURSDAY, OCTOBER 24

Roadeo Shuttles 7 a.m. until end of Roadeo Shuttles depart from Korean Veterans Boulevard in front of the Omni Nashville Hotel and from 6th Avenue at the MTA bus stop.

Roadeo Walk-through 7:30 a.m. to 8:15 a.m. LP Field Parking Lot

Registration 8 a.m. to noon Music City Center – Davidson Ballroom C

Annual Bus & Maintenance Roadeo 8 a.m. to 11:30 a.m. LP Field Parking Lot

Hamilton Springs Tour 11:15 a.m. to 2 p.m. *Sign up at registration desk; space is limited to 75 participants; lunch provided on-site. Registered participants will meet at Riverfront Station at 11 a.m for transport on the Music City Star. Located along the western edge of Lebanon, Hamilton Springs is Middle Tennessee’s first transit-oriented development. It is a mixed-use residential and commercial development project that will cover 230 acres and include a stop on the Music City Star regional rail line.

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THURSDAY, OCTOBER 24

Roadeo Luncheon 11:30 a.m. to 1 p.m. LP Field Parking Lot

Annual Van Roadeo 1 p.m. to 4 p.m. LP Field Parking Lot

Hospitality Suite 3 p.m. to 6 p.m. Sponsored by Sprouse Insurance Group, LLC

TPTA Awards Banquet 6:30 p.m. to 11:30 p.m. Music City Center – Davidson Ballroom B

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SPONSORS

PLATINUM

BUS SALES & LEASING, INC

GOLD

SILVER

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SPONSORS

Opening Reception Sponsor

Hospitality Suite Sponsor

Sprouse Insurance Group, LLC

Portfolio Sponsor

Lanyard/Badge Holder Sponsor

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Sometimes, to think BIG, you have to go small. The New Flyer MiDiTM 30’ and 35’ transit buses, the newest addition to our world-class line-up of transit vehicles.

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Engineered By

www.nationalbussales.com

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Elkhart Coach

Goshen Coach

Arboc SV

www.nationalbussales.com

www.nationalbusparts.com

Contact David Clawson at [email protected] 800-282-7981 ext 4259 Jim Sullivan at [email protected] 800-282-7981 ext 4256

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2013 Glaval Titan II LF

Because we all believe

Standing Room Only is a very good thing.

sullivanbranding.com Proud partner of Nashville MTA and Memphis Area Transit Authority.

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We’ve Got It All! SERVICE I SELECTION I PRICING

Mid-South Bus Center | 800-322-4024 3512 Bill Smith Drive | Murfreesboro, TN 37129

615.435.8300 Helping TPTA members with Insurance and Risk Management is why Chappell Smith & Associates is a TPTA member. You will find that we start out listening and asking about your needs and concerns and offering ideas that can help before we talk about products. We know the Public Transportation business. We have been insuring it for over 30 years. There is no cost or obligation for the time we spend with you on initial visits. We both need to see if there is a need that we can help. The Polar Express we give away each year symbolizes to us the power of mass transportation. Contact us: [email protected].

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VENDORS & PATRONS

Altro Transflor American Cooling Technology, Inc. Apollo Video Technology BAE Systems BusStuf, Inc. CapTeeVation, Inc. Central States Bus Sales, Inc. CHK America Clarke Power Services, Inc. Clever Devices CMS Uniforms and Equipment, Inc. Crosslin & Associates, P.C. Ecolane USA, Inc. Freedman Seating - USSC Group - 4ONE Gatekeeper Systems, Inc. Gerflor Herndon Capital Management I/O Controls Operation Lifesaver Tennessee Q’Straint/Sure-Lok Ricon Corp. Seon Shepard Bros., Inc. Smartmaps, Inc. Specialty Manufacturing SPX Genfare Stertil-Koni The Braun Corporation Thermo King Corp. Tennessee Transit Training Center Transit Cooperative Research Program Trapeze Group 25

VENUE MAP

Music City Center - Level 1 Meeting Rooms Demonbreun Street

A B

101 C D E

A B A B C

102

103

5th Avenue

A

B

A

B

B

A

D

C

104 C

E

6th Avenue

105

106

Ramp

107

108

109

110

A

B

A

B

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VENUE MAP

Music City Center - Level 1M Davidson Ballroom Demonbreun Street

5th Avenue

6th Avenue

A1

Board Room A

A2

A3

B1

B2

C1

C2

Balcony

C3

Davidson Ballroom

Ramp up

Board Room B

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VENUE MAP

Music City Center - Level 2 Meeting Rooms Demonbreun Street

Balcony

201

202

A B

A

203 204

B

B

5th Avenue

A

206

A

A

B

A

208

B 209

207 B

C

A

C

A B

Ramp down to Davidson Ballroom

214

D

213

B 205

212

C

211

C

210

6th Avenue

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VENUE MAP

Music City Center - Level 3 Exhibit Hall

HALL A2

HALL A1

To Lower Level

To Grand Ballroom To 6th Street Parkin Garage

HALL B 6th Avenue

HALL C

Terrace

Demonbreun Street

Lounge

5th Avenue

HALL D

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VENUE MAP

Music City Center - Level 4 Grand Ballroom Demonbreun Street

Balcony

A2

A1

C1

C2 402 403

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5th Avenue

B1

6th Avenue 401

NOTES

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NOTES

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2013 TPTA Annual Conference and Roadeo hosted by