CUSTOMER FEEDBACK REPORT
for
D.K. Mason Roofing & Construction Customer Feedback Summary Of 63 customers surveyed, 42 responded Clean & Safe 98% Communication 100%
1525 Old Georgia Hwy Gaffney , SC 29341 (864) 480-9806 www.upstateroofer.com
Installation Crew 100% GUILDMEMBER SINCE 2015
Problem Resolution 100% Professional & Organized 100%
As a GuildQuality Guildmember, D.K. Mason Roofing & Construction relies on our customer surveying to help them deliver an exceptional customer
Quality Of Materials 100% Quality Of Workmanship 100%
experience. We have surveyed customers on behalf of D.K. Mason Roofing & Construction in Gaffney, SC;
Sales Knowledge 100%
Spartanburg, SC; Blacksburg, SC; Union, SC; Carlisle, SC; Inman, SC;
Schedule 100% Value 100%
Shelby, NC; Mauldin, SC; York, SC; Forest City, NC; and 11 other cities in South Carolina. In this report, D.K. Mason Roofing & Construction has published a summary of the customer feedback
Recent Reviews & Published Comments REVIEW
I was happy with their work.
Al . Gaffney , SC Jan 11, 2017
COMMENT
that time, 42 out of 63 customers satisfaction survey, with the most recent response in January 2017.
Once they started they finished as quick as possible. Stayed late the last day just to finish.Didn't hardly notice they were there after cleanup. Looked as good as I could imagine. None .. We very happy with their work !!
Additional Comment Jan 11, 2017
Page 1 of 5
GuildQuality in September 2015. In (67%) responded to a GuildQuality
Jeffrey S. Carlisle , SC Jan 11, 2017 REVIEW
they've received since they joined
Visit www.guildquality.com to learn more about the customer feedback in this report. Visit www.upstateroofer.com for more about D.K. Mason Roofing & Construction.
CUSTOMER FEEDBACK REPORT
for
D.K. Mason Roofing & Construction COMMENT
Additional Comment Jan 11, 2017
COMMENT
I had 6 Roofers come by , none could fix the problem and DK fixed our Roof, He did what he promised and fixed it Ask A local supplier
Additional Comment Jan 11, 2017 REVIEW
Dan S. Cowpens, SC Jan 11, 2017
REVIEW
Harriett M. Inman , SC Jan 11, 2017
We had a new roof put on our home , but it leaked .. No roofer could fix it .One Roofer came 25 times never fixed it. Then I told DK and he said no problem and he fixed it the first time. They were so sure , he told me not to pay until after it rained..Still Dry 1 year later.. Everything went well except for them cleaning up the nails. Other than that, it was perfect.
1525 Old Georgia Hwy Gaffney , SC 29341 (864) 480-9806 www.upstateroofer.com GUILDMEMBER SINCE 2015 As a GuildQuality Guildmember, D.K. Mason Roofing & Construction relies on our customer surveying to help them deliver an exceptional customer experience. We have surveyed customers on behalf of D.K. Mason Roofing & Construction in Gaffney, SC; Spartanburg, SC; Blacksburg, SC;
COMMENT
Additional Comment Jan 04, 2017 REVIEW
Rick . Gaffney , SC Jan 04, 2017
I am most satisfied with the completed look and the clean up.
Union, SC; Carlisle, SC; Inman, SC; Shelby, NC; Mauldin, SC; York, SC; Forest City, NC; and 11 other cities in South Carolina.
I am well satisfied with the work completed by D.K. Mason Roofing and Construction.
In this report, D.K. Mason Roofing & Construction has published a summary of the customer feedback they've received since they joined GuildQuality in September 2015. In
REVIEW
Debra C. Taylors, SC Nov 16, 2016 REVIEW
Loretta M. Forest City , NC Oct 26, 2016
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They provide excellent service and communication. They have quality materials with fair pricing.
that time, 42 out of 63 customers (67%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2017.
Thank you for a job well done in a timely manner and a fair price.
Visit www.guildquality.com to learn more about the customer feedback in this report. Visit www.upstateroofer.com for more about D.K. Mason Roofing & Construction.
CUSTOMER FEEDBACK REPORT
for
D.K. Mason Roofing & Construction REVIEW
Richard . Gaffney , SC Aug 29, 2016 REVIEW
Brandy M. Gaffney , SC Aug 16, 2016
You can't go wrong using D.K Construction! They are very professional and courteous. They handled the job in the timeframe they said they would.
These guys were amazing! Very professional! I would use them again and reccommend them to anyone.
1525 Old Georgia Hwy Gaffney , SC 29341 (864) 480-9806 www.upstateroofer.com GUILDMEMBER SINCE 2015
REVIEW
Dean . Spartanburg , SC May 10, 2016
I would recommend them to anyone. They are very professional and courteous
As a GuildQuality Guildmember, D.K. Mason Roofing & Construction relies on our customer surveying to help them deliver an exceptional customer experience.
REVIEW
They have a great team, and did a great job. We have surveyed customers on
Linda R. Blacksburg , SC May 04, 2016
behalf of D.K. Mason Roofing & Construction in Gaffney, SC; Spartanburg, SC; Blacksburg, SC; Union, SC; Carlisle, SC; Inman, SC;
COMMENT
100% satisfied with my roof!!!!!!!!
Additional Comment May 01, 2016 REVIEW
David M. Gaffney , SC Apr 29, 2016
Shelby, NC; Mauldin, SC; York, SC; Forest City, NC; and 11 other cities in South Carolina.
The quality of work and the timeliness in which it was completed is above par.
In this report, D.K. Mason Roofing & Construction has published a summary of the customer feedback they've received since they joined GuildQuality in September 2015. In
REVIEW
I am very pleased with their work.
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that time, 42 out of 63 customers (67%) responded to a GuildQuality
Doug W. Gaffney , SC Apr 25, 2016
satisfaction survey, with the most recent response in January 2017.
Visit www.guildquality.com to learn more about the customer feedback in this report. Visit www.upstateroofer.com for more about D.K. Mason Roofing & Construction.
CUSTOMER FEEDBACK REPORT
for
D.K. Mason Roofing & Construction REVIEW
Great business, very honest and dependable!
Timothy . Inman , SC Apr 20, 2016 REVIEW
Doug M. Gaffney , SC Apr 19, 2016
I found them to provide excellent workmanship and to be pleasant to work with.
1525 Old Georgia Hwy Gaffney , SC 29341 (864) 480-9806 www.upstateroofer.com GUILDMEMBER SINCE 2015
REVIEW
Jay . Inman , SC Apr 15, 2016
This is a Great company with outstanding service. They completed the roof work on time, cleaned all the mess up and it looks great. A+++
As a GuildQuality Guildmember, D.K. Mason Roofing & Construction relies on our customer surveying to help them deliver an exceptional customer experience.
COMMENT
Additional Comment Apr 08, 2016
I saw their sign on a lot of different houses and it looked like they did a great job on a variety of them.
We have surveyed customers on behalf of D.K. Mason Roofing & Construction in Gaffney, SC;
COMMENT
Additional Comment Oct 27, 2015
Daron Mason was very helpful and honest. He worked with my insurance company and did exactly what he said he would. He even repair a small leak in my chimney at no charge.
Spartanburg, SC; Blacksburg, SC; Union, SC; Carlisle, SC; Inman, SC; Shelby, NC; Mauldin, SC; York, SC; Forest City, NC; and 11 other cities in South Carolina.
COMMENT
Additional Comment Oct 14, 2015 COMMENT
Mr.mason himself was very easy and understanding to work with. Roof crew were great.
GuildQuality in September 2015. In (67%) responded to a GuildQuality
Quality of work. Easy to work with
satisfaction survey, with the most recent response in January 2017.
Darren Mason
Additional Comment Sep 18, 2015
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they've received since they joined that time, 42 out of 63 customers
Additional Comment Oct 14, 2015 COMMENT
Construction has published a summary of the customer feedback
Additional Comment Oct 14, 2015 COMMENT
In this report, D.K. Mason Roofing &
Visit www.guildquality.com to learn more about the customer feedback in this report. Visit www.upstateroofer.com for more about D.K. Mason Roofing & Construction.
CUSTOMER FEEDBACK REPORT
for
D.K. Mason Roofing & Construction COMMENT
Additional Comment Sep 18, 2015 COMMENT
Additional Comment Sep 15, 2015 COMMENT
Did real good work. Was very helpful and knowledgable. I would like to recognize Daren, the salesperson, he was extremely nice. They did not fall short of my expectations.
Additional Comment Sep 15, 2015
1525 Old Georgia Hwy Gaffney , SC 29341 (864) 480-9806 www.upstateroofer.com GUILDMEMBER SINCE 2015 As a GuildQuality Guildmember, D.K. Mason Roofing & Construction relies on our customer surveying to help them deliver an exceptional customer experience. We have surveyed customers on behalf of D.K. Mason Roofing & Construction in Gaffney, SC; Spartanburg, SC; Blacksburg, SC; Union, SC; Carlisle, SC; Inman, SC; Shelby, NC; Mauldin, SC; York, SC; Forest City, NC; and 11 other cities in South Carolina. In this report, D.K. Mason Roofing & Construction has published a summary of the customer feedback they've received since they joined GuildQuality in September 2015. In that time, 42 out of 63 customers (67%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2017.
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Visit www.guildquality.com to learn more about the customer feedback in this report. Visit www.upstateroofer.com for more about D.K. Mason Roofing & Construction.
