NBAA SCHEDULERS & DISPATCHERS CONFERENCE

D E D I C AT E D T O H E L P I N G B U S I N E S S A C H I E V E I T S H I G H E S T G O A L S . NBAA SCHEDULERS & DISPATCHERS CONFERENCE FEBRUARY 3 ...
Author: Eunice Hoover
6 downloads 0 Views 1MB Size
D E D I C AT E D T O H E L P I N G B U S I N E S S A C H I E V E I T S H I G H E S T G O A L S .

NBAA SCHEDULERS & DISPATCHERS CONFERENCE FEBRUARY 3 – 6, 2015 • SAN JOSE, CA

Dispatch Recurrent Training and PDP Courses FEBRUARY 2 – 3, 2015

Attendee Brochure www.nbaa.org/sdc/2015

SOAR TO NEW HEIGHTS AT SDC2015 The 2015 NBAA Schedulers & Dispatchers Conference (SDC2015) will return to California, February 3 to 6, at the San Jose McEnery Convention Center. Located in the heart of the Silicon Valley, the SDC2015 conference agenda has been developed to inspire attendees and embody the innovative attitude of this high-tech economic center. This is the premiere professional development event for anyone with responsibility for scheduling and/or dispatching business aircraft – register today and prepare to “Soar to New Heights” as you take advantage of enhanced education and networking opportunities at SDC2015. For business aviation schedulers and dispatchers, it’s the best face-to-face educational opportunity of the year, and also the place to get business done for the year ahead. Last year the exhibit floor sold out and was expanded to accommodate the largest selection of exhibitors to date! Highlights include: • 29 education sessions crafted to educate and inspire attendees • Hundreds of exhibits showcasing the latest aviation products and services • Opportunity to earn Certified Aviation Manager (CAM) points and training acknowledgments • Two general sessions emphasizing the importance of everyone’s role in emergency response and preparedness   New for 2015: Expanded Friday education sessions providing a full-day program –

REGISTER BY JANUARY 13, 2015

FOR THE EARLY BIRD DISCOUNTED PRICE OF $975 Non Member price after January 13 is $1,525

developed for maximum attendee educational benefit.

Registration is available online: www.nbaa.org/sdc/2015

FEBRUARY 3 – 6, 2015

Please check the website for complete pricing details on all pre-conference courses.

San Jose McEnery Convention Center | San Jose, CA

First-Time Attendee? 2014 ATTENDANCE PROFILE

12.4%

2,600

of Attendees were from outside of the U.S.

2010

2011

2012

2013

NEW ORLEANS, LA

SAN ANTONIO, TX

2,000

SAN DIEGO, CA

2,200

SAVANNAH, GA

2,400 SAN ANTONIO, TX

Number of Attendees

2,800

2014

At SDC2014 the number of exhibiting companies grew by

16.9%

If this is your first time attending the Schedulers & Dispatchers Conference, welcome to one of the best events NBAA has to offer! You’re invited to a First-Time Attendee Meeting on Tuesday, February 3 at 4:45 p.m. in the San Jose McEnery Convention Center. The meeting will start with an overview of helpful tips to get the most out of your conference experience. Our Ambassador volunteers will also attend this meeting. If this is your first Schedulers & Dispatchers Conference, be sure to answer “YES” when asked during registration process. And don’t forget to pick up your conference passport, which includes information about the conference and the opportunity to win a big prize exclusive to First-Time Attendees at the Grand Prize Luncheon on Friday, February 6.

  Access the S&D 2014 Exhibitor List at www.nbaa.org/events/sdc/2014/directory/

Stay Connected @NBAA Follow the conversation on Twitter #SDC15

2

3

ELEVATE YOUR CAREER – ATTEND THE PREMIER EVENT FOR SCHEDULERS & DISPATCHERS NETWORK WITH REGIONAL GROUP LEADERS Are you interested in starting a new regional group, or becoming involved with an existing group in your area? Do you currently belong to a regional group, but are curious about what others are doing? Looking for best practices? Stop by the Regional Group Booth during exhibit hall hours to meet with other regional group leaders from around the country. NBAA’s Schedulers & Dispatchers Regional Group Subcommittee also will be on hand to answer your questions and will provide information packets with ideas on speakers, sponsors and more. Also, plan to attend the Local/Regional Group Leadership Networking Meeting on Thursday, February 5 from 2:30 p.m. – 3:30 p.m. First-time attendees – don’t forget to have your passports stamped at the Regional Group Booth to be eligible for the drawing during the Grand Prize Luncheon.

BECOME AN AMBASSADOR VOLUNTEER Attendees who have participated in past conferences are invited to participate in the Ambassador Volunteer Program. With over 2,500 attendees expected at SDC2015, volunteers are even more vital than ever. Take advantage of this opportunity and help give back to the conference by answering “YES” during registration to be an ambassador volunteer. You’re also invited to attend an ambassador meeting at 4:45 p.m. on Tuesday, February 3 in the San Jose McEnery Convention Center.

SPONSORSHIPS & ADVERTISING Sponsoring and advertising are excellent ways to promote your business at the conference, in addition to exhibiting. NBAA is pleased to provide sponsorship and advertising opportunities that will fit any company’s marketing budget. For more information, please contact NBAA at [email protected].

SDC2015 Helps to “Pay It Forward” For the fifth consecutive year, good corporate citizenship from the business aviation community continues with the tradition of “Pay It Forward” at SDC2015. The S&D Advisory Council has organized a clothing drive called “Pay It Forward.” All SDC attendees and exhibitors are invited to bring one or two pieces of clean ready-to-wear clothing (suits, skirts, blouses, jackets or slacks) with them to the conference. All donations collected during the conference will be distributed to two local charities: Dress for Success (San Jose) for women, and Sacred Heart (San Jose) for men. Additional details on clothing drop-off location and online contributions will be posted at the conference. For more information, contact S&D Advisory Council Members Debbi Laux at [email protected] or Mi Kosasa at [email protected].

NEW THIS YEAR: Charity Fitness Challenge Walk a mile – or more – in your own shoes for a good cause. Signature Flight Support is sponsoring the first ever S&D Charity Fitness Challenge. All attendees – exhibitors included – who register to participate will receive a pedometer onsite in San Jose. First, second, and third place prizes will be awarded to the people who walk the most steps during the conference. To compete, please make a $20 contribution to NBAA Charities when you register for the conference, which will be donated to local San Jose charities: Dress for Success and Sacred Heart. Participation will be limited to pedometer inventory – don’t forget to sign up early!

Like us on Facebook To learn more, visit:

4

facebook.com/NBAAfans

NBAA is now on Instagram! @nbaaphotos

5

HOTEL INFORMATION – TAKE ADVANTAGE OF NBAA DISCOUNTS AND OTHER BENEFITS Attendees are strongly encouraged to reserve rooms as early as possible through NBAA’s discounted room block. All reservations will be coordinated through the San Jose Convention & Visitors Bureau. Calls to a hotel’s reservations department will be directed to the San Jose Convention & Visitors Bureau at 408-792-4192. All reservation requests prior to January 12, 2015 will be made through the San Jose Convention & Visitors Bureau https://resweb.passkey.com/go/sdc2015 If you have any questions or difficulty booking your reservation online email [email protected] or call 408-792-4192.

CONFERENCE LOCATION San Jose McEnery Convention Center 150 West San Carlos Street San Jose, CA 95113

EXPLORE SAN JOSE Innovation starts here! Located in the heart of California’s Silicon Valley, San Jose is the 10th largest City in the United States. Served by all major domestic and international airlines (through either SJC or SFO), San Jose is the safest big city in America, featuring a walkable downtown, more than 100 dining and nightlife options, unique museums and attractions, and wickedly fast Wi-Fi throughout the city. Visit www.sanjose.org for detailed information on attractions, arts and entertainment, activities and sports, dining and nightlife you can enjoy before, during or after SDC2015!

The Schedulers and Dispatchers Committee has done an outstanding job in their commitment to offer educational sessions on hot-button topics that impact schedulers and dispatchers. I’ve found that every session I’ve attended has helped me in my current job, and I always return to work with new ideas and processes to improve performance and share with my department."

Fairmont San Jose 170 South Market Street San Jose, CA 95113 Cutoff: Monday, January 12, 2015 Rate: $199 + taxes and fees

San Jose Marriott 301 South Market Street San Jose, CA, 95113 Cutoff: Monday, January 12, 2015 Rate: $199 + taxes and fees

Hyatt Place San Jose 282 South Almaden Boulevard San Jose, CA 95113 Cutoff: Monday, January 12, 2015 Rate: $189 + taxes and fees Includes continental breakfast for registered guests

Hilton San Jose 300 Almaden Boulevard San Jose, CA 95110 Cutoff: Monday, January 12, 2015 Rate: $199 + taxes and fees

The Westin San Jose (The Sainte Claire) 302 South Market Street San Jose, CA 95113 Cutoff: Monday, January 12, 2015 Rate: $199 + taxes and fees

All hotels in the NBAA room block include complementary guestroom Wi-Fi

Book Your Hotel & Transportation Today Receive discounts on airline airfare travel and car rental for SDC2015 by visiting: www.nbaa.org/sdc/housing

A M B ER FINC H UM , F L I G HT C O O R D/ S C HE DU L E R / L I C E NSE D D ISPAT CH E R STATE FA R M INS U R AN C E C O M PAN I E S

6

7

SDC2015 CONFERENCE AGENDA EDUCATION SESSION TRACKS To help attendees decide which education sessions are best suited to their individual needs, all sessions at the conference are labeled by educational track. Sessions that are considered advanced or beginner will be labeled as such in their titles. Safety & Risk Management – Programs that enhance safety while minimizing risk in all aspects of an aviation operation, from aircraft operations on the ground and in the air through operations involving crew scheduling, flightcrews and hangar operations. Airspace & Airport Access – Programs address issues related to accessing airports and airspace (with regard to restrictions and permissions), including emerging technology that may be required for access. Aircraft & Flight Operations – All matters related to missions/trips in business aircraft, from scheduling best practices to operational and regulatory compliance. Aviation Management & Aircraft Ownership – Topics related to acquiring an asset through ownership or leasing (e.g. taxes, insurance, regulatory compliance, staffing/ personnel) to managing the aviation function, whether via outsourced support (e.g. aircraft management company, charter) or through an in-house flight department. Career & Leadership Development – Programs designed to attract students to a career in business aviation; sessions that help aviation employees improve upon their skill sets to enhance their performance as aviation professionals; and leadership and management development seminars that provide tools to grow in a business aviation career. Industry Update – Topics relevant to all business aviation professionals – from government affairs issues through NBAA Standing Committee and Strategic Focus Team activities that address industry-wide challenges and opportunities.

« Conference Training Initiative – Session is eligible for the receipt of training acknowledgment.

Session – Qualifies for Certified Aviation Manager initial or recurrent ¼ point.

Earn CAM Credit & Training Acknowledgments for Individual Sessions with Additional Education Opportunities! CAM Initial & Recurrent Points for Qualified Sessions

Of all the other events out there to supplement my professional learning, SDC is the most bang for your buck. I am able to meet vendors, attend relevant sessions and visit with peers....The layout for SDC allow[s] for networking to come easily and naturally...I look forward to going each and every year." AGGIE M ITC H A R D, F L I G HT O P S S P E C I AL I ST

8

All sessions have been approved by the NBAA Certified Aviation Manager (CAM) Governing Board for attendees to earn a ¼ point per 90-minute and 2-hour session and ½ point per 3-hour workshop towards the CAM initial application or recertification. All CAM-approved sessions have the CAM logo next to the description. Learn more about the CAM program at www.nbaa.org/cam

NBAA SDC TRAINING INITIATIVE (CTI) NBAA and the Schedulers & Dispatchers Committee will again offer opportunities for attendees at this conference to receive training acknowledgments. This year all sessions have been selected, with the exception of the NBAA Hot Topics Session. Attendees who want to receive training acknowledgment for attending one or more of these sessions will be checked into each individual session electronically and then sent a post-attendance session quiz to return. Successful completion of these tasks per session will result in the attendee being sent a training acknowledgment for those sessions.

9

2015 SCHEDULERS & DISPATCHERS CONFERENCE AGENDA TUESDAY, FEBRUARY 3, 2015 7:30 a.m. – 8:00 a.m.

Registration & Continental Breakfast

8:00 a.m. – 4:30 p.m. Licensed Dispatcher Recurrent Training (Day 2 of 2) Presented by: Airline Ground School See details on Monday, Day 1 of course. Registration fee: Member: $995; Non-Member: $1,150 8:00 a.m. – 4:30 p.m. Aviation Human Factors (Day 2 of 2) Presented by: GlobalJet Services See details on Monday, Day 1 of course. Registration fee: Member: $995; Non-Member: $1,150 8:00 a.m. – 4:30 p.m. Scheduler & Dispatcher Function Presented by: Embry-Riddle Aeronautical University Meets NBAA PDP Objective: Ops2

Pre-Conference Events Pre-conference events and conference events will be held in the San Jose McEnery Convention Center in San Jose, CA. Additional payment, which includes continental breakfast, breaks, lunch and handout materials, is required for pre-conference courses.

MONDAY, FEBRUARY 2, 2015 7:30 a.m. – 8:00 a.m.

Registration & Continental Breakfast

8:00 a.m. – 5:00 p.m. Licensed Dispatcher Recurrent Training (Day 1 of 2) Presented by: Airline Ground School This two-day course is valuable for any Licensed Dispatcher/Flight Follower/Scheduler who would like to remain current on the subjects pertaining to all areas of aircraft dispatch. They will gain knowledge about any new regulations, policies, and technological improvements in the industry. The goal is to have licensed dispatchers/flight followers/schedulers who are well trained and up to date on anything new in the industry. Registration fee: Member: $995; Non-Member: $1,150 8:00 a.m. – 5:00 p.m. Aviation Human Factors (Day 1 of 2) Presented by: GlobalJet Services Meets NBAA PDP Objective: HR9 This two-day course will show that a review of aircraft accidents commonly reveals that a series of events were allowed to develop well before the actual accident. If aviation personnel can break that "chain-of-events," accident occurrences become less likely. This course will help all aviation related personnel develop ways to recognize potential "contributing links" to an accident and develop individual "safety nets" to prevent errors. The primary goal of this course is to increase safety awareness, reduce errors, and ultimately improve business profitability. Registration fee: Member: $995; Non-Member: $1,150

10

This course is designed for those flight department employees who will be scheduling and dispatching corporate aircraft or will be establishing scheduling and dispatching procedures using industry resources in order to conduct safe and efficient flight. This is a critical function within the flight department and it requires proper planning, procedures and staffing based on sound dispatch procedures for mission success. Course participants will also discuss pertinent regulations, crew and aircraft certification, weather forecasting and fueling issues. Registration fee: Member: $595; Non-Member: $750 8:00 a.m. – 4:30 p.m.

Developing Strategic Vision, Mission, and Goals in Business Aviation Presented by: Aviation Training Solutions Meets NBAA PDP Objective: L1, L2 With this course, the participant will be able to strategically position their business aviation department with a properly developed vision, mission, goals, objectives, and business plan. By aligning these with corporate business objectives, the aviation department will more fully support the mission of the company and fulfill an effective role for the entire organization. Registration fee: Member: $595; Non-Member: $750

Conference Events TUESDAY, FEBRUARY 3, 2015 – CONFERENCE EVENTS 12:00 p.m. – 8:00 p.m. Exhibit Hall Concourse

Conference Registration Open

4:45 p.m. – 5:15 p.m. First-Time Attendee & Ambassador Meeting San Jose McEnery Convention Center

11

5:00 p.m. – 5:45 p.m. Exhibit Hall

Pre-Conference Exhibitor Meeting

Learn best practices for how to do business at SDC2015, to ensure you make the most of your booth presence and get the best return on your marketing investment post-conference. 5:15 p.m. – 6:00 p.m. Presentation of the Scholarship Awards Lower Level, San Jose McEnery Convention Center 6:00 p.m. – 8:00 p.m. Exhibit Hall

Welcome Reception

WEDNESDAY, FEBRUARY 4, 2015

«

Which Way Should I Go? Determining How to File the Right Route When planning a flight, there are many different route options to consider such as required routes, preferred routes, coded departure routes, and more. Additionally, with the introduction of the new Collaborative Trajectory Options Program (CTOP) traffic management initiative, you are now being encouraged to submit multiple preferred routes for each flight. How should you determine which route to file? When is the best time to file? When should you consider changing your route? This session, presented by a panel of FAA Air Traffic Managers, and moderated by NBAA’s Air Traffic Services Staff, will help you to best navigate this new process.

«

Managing Mission Risk in Disruptive Weather Situations Low optimal and dangerous weather conditions affect many aspects of daily flight operations. Awareness of disruptive weather and assessing the risks involved can save money, time and lives. When planning a flight, learn what to look for and where as it pertains to current weather conditions, forecasts, and computer models.

«

7:30 a.m. – 5:00 p.m. Exhibit Hall Concourse

Conference Registration Open

7:30 a.m. – 8:00 a.m. Great Hall Foyer

Continental Breakfast

Mexico Operations Mexico continues to make updates and changes to permit requirements impacting both charter and private operators. This session will discuss the impact of those changes including navigation fees, catering strategies, advantages and disadvantages of tech stops, third-party services, information pertaining to permit & handling requirements, and regional safety, security, and health concerns.

8:00 a.m. – 10:00 a.m. Great Hall

Opening General Session

2:30 p.m. – 3:30 p.m. Exhibit Hall

Ice Cream and Networking Social

Attend the Opening General Session to hear a welcome from NBAA Schedulers & Dispatchers Committee Chairwoman Amber Finchum and remarks from NBAA President and CEO Ed Bolen.

3:30 p.m. – 5:00 p.m. Education Sessions Lower Level, San Jose McEnery Convention Center

The conference theme, "Soar to New Heights," evokes a message of elevated safety and preparedness on the part of all business aviation professionals. Join Don Chupp, President, Fireside Partners LLC, who will moderate a question and answer discussion with Denise Wilson, CAM, President & CEO, Desert Jet, and Dr. Mark Rosekind, NTSB Board Member to share their unique perspectives on the safety and emergency preparedness responsibilities that come along with business aviation operations. This general session discussion will serve an introduction to the second general session that will be on Thursday, February 5 at 8:00 a.m. where Mr. Chupp will facilitate a live emergency response frontline simulation.

Advanced Scheduling 91 This session is applicable if you already have a basic understanding of scheduling or are a newly licensed dispatcher and may be expected by your organization to take on a stronger operational role in your flight department. Attendees will learn how to take their scheduling and/or dispatching knowledge and apply it to strengthening their role in their organization by better understanding how operational elements can affect their flights, crews, and passengers. Session objectives include dispatching trip-planning elements such as airport selection, aircraft capability, NOTAMS, weather, fuel-planning and contingency planning.

10:00 a.m. – 12:00 p.m. Exhibit Hall Open

Advanced Scheduling 135 This session is for attendees who want to expand their knowledge of Part 135 scheduling operations. A panel of industry veterans will discuss factors associated with fatigue risk management for the scheduler and crew, provide an in-depth look at Federal Excise Taxes, and offer ideas on how to alleviate unexpected issues during a trip. This session is also a great primer for those who plan to attend the Advanced Scheduling 135 session on Friday, February 6, that will illustrate these factors as they apply to multiple flight scenarios.

11:45 a.m. – 1:00 p.m. Great Hall

Lunch

Exhibit Hall closed from 12:00 p.m. – 1:00 p.m. 1:00 p.m. – 5:00 p.m.

Exhibit Hall Open

1:00 p.m. – 2:30 p.m. Education Sessions Lower Level, San Jose McEnery Convention Center

«

Beginning Scheduling 91 This session is designed for beginner schedulers in Part 91 flight departments. You will be introduced to best practices, aviation terminology and industry resources. Attendees will learn the basics of trip-building and the benefits of creating and using a checklist. Attendees will gain insights on how to strategically develop successful relationships with executive assistants and customer service representatives. This panel of veteran schedulers wants YOU to Soar to New Heights as you embrace the ever-changing role of the aviation scheduler.

«

Beginning Scheduling 135 This session is designed for beginner schedulers in Part 135 flight departments. You will benefit from an introductory overview of scheduling fundamentals, the trip planning process, crew scheduling, handling aircraft maintenance, operational control, and best practices for time management and effective communication with your team and your clients. Veteran presenters will navigate you through important components of Part 135 scheduling, while providing real-world insight gained from their own experiences.

12

«

«

Business Aviation Hot Topics NBAA staff, including the Association’s regional representatives, will discuss current business aviation issues and highlight NBAA’s advocacy work and local current events. As dynamic as the industry is, the session’s agenda may change, but it will likely include an update on No Plane No Gain advocacy, TSA’s Large Aircraft Security Program (LASP), Customs, the European Union’s Emissions Trading Scheme (EU-ETS) and FAA funding. Regional representatives will discuss the benefits of being involved in a regional group and regional events, as well as local access issues and training information available in your area.

«

The Importance of Security with Trip Planning Security breaches seem to be a common occurrence these days. Are you taking precautions to prevent important information concerning your trips, crews and passengers from making it into the wrong hands? In this session you will learn how to plan a more secure trip and things your crews and passengers can do to protect themselves while in-flight.

13

«

Brazil Operations This session will provide operators who plan to attend the 2016 Summer Games in Rio an overview of operational challenges and what you need to prepare for depending on the departure location. This will include a review of lessons learned from the 2014 World Cup as they may relate to Olympic planning. This session will also review navigation fees, catering strategies, advantages and disadvantages of tech stops, third-party services, information pertaining to permit & handling requirements, and basics of regional safety, security, and health concerns.

«

Fit for Duty – It’s Not Just for Flight Crew Members How can you ensure the flight department personnel that are conducting your next mission are fit for duty for the trip? Fitness For Duty (FFD) factors that can potentially compromise safety and performance include: medical, psychological, fatigue, cognitive, pharmacological, and nutritional factors. Learn key elements that will assist in understanding how these factors can adversely affect crew members, maintenance technicians, and schedulers and dispatchers in regards to their fitness for duty. Understand what tools exist for individuals and corporate flight departments to respond to immediate FFD issues while protecting the dignity of the individual, complying with legal/contractual issues, and FAA regulations. This session will repeat at 3:30 p.m.

THURSDAY, FEBRUARY 5, 2015 8:00 a.m. – 5:00 p.m. Exhibit Hall Concourse

Conference Registration Open

7:30 a.m. – 8:00 a.m. Great Hall Foyer

Continental Breakfast

«

8:00 a.m. – 10:00 a.m. General Session Great Hall

Every business aviation professional attending this conference should

CONSIDER THIS GENERAL SESSION A MUST-ATTEND. We all have a role in the safety of business aviation and should be prepared when an emergency occurs. There is also an unspoken truth that every scheduler and dispatcher knows… if there is an accident, they will likely be the first to know, and will take position on the “frontline” to protect the company, its people, and its reputation. Don Chupp, President, Fireside Partners LLC has worked with the Schedulers & Dispatchers Committee for nearly a year to bring a live emergency preparedness drill to the main stage of SDC2015. This Aviation Emergency Response Frontline Simulation will provide a live and realistic demonstration into the scheduler and dispatcher roles. The simulation will use role-playing to show how a scheduler or dispatcher could respond and interact with Federal authorities, first responders, media representatives, passenger family members, the company CEO, and others. This could happen to anyone and being unprepared is not an option, especially for frontline personnel.

Lunch

Exhibit Hall will be closed from 12:00 p.m. – 1:00 p.m. 1:00 p.m. – 4:00 p.m.

Exhibit Hall Open

1:00 p.m. – 2:30 p.m. Education Sessions Lower Level, San Jose McEnery Convention Center

«

Aircraft Emergency Identification and Response for Schedulers & Dispatchers This interactive session will focus on the role played by schedulers and dispatchers in the initial stages of an aircraft accident. By reviewing the chronology of the first 30 minutes after an accident and evaluating skills, tools and best practices utilized during the earliest stage of an emergency, attendees will learn how to use their current skill set to identify or validate an aircraft accident, how to incorporate available tools to provide enhanced situational awareness and effective emergency response, and best practices that address the complexities of additional company aircraft in flight during the acute stages of emergency response. This session is an excellent transition from the morning’s general session presentation and will repeat at 3:30 p.m.

14

SMS for the S&D Now that your organization has created an internal Safety Management System, or is in the beginning stages of developing one, how can you, as a scheduler or dispatcher, best engage with your SMS safety action group or committee? Furthermore, how can you successfully integrate your SMS program into a safety culture? This session will help you learn to sustain a positive safety culture that must change and adapt regularly to external events while keeping your SMS & participants from becoming complacent.

«

India Operations India is one of the fastest-growing business aviation markets in the world. It’s also one of the most challenging to operate to, especially for first-time operators. This panel discussion, which will include service providers and schedulers, will cover the latest in the ever-changing Indian operating environment including the recent reduction in clearance times, stricter enforcement of visa requirements, cultural considerations, ground support, catering and more. 2:30 p.m. – 3:30 p.m. Exhibit Hall

Networking Social

2:30 p.m. – 3:30 p.m. Local & Regional Group Leadership Networking Meeting Lower Level, San Jose McEnery Convention Center Current Local/Regional Group Leaders and those aspiring to form a new group are invited to join your fellow regional group leader peers, members of the Regional Groups Subcommittees and NBAA Regional Representatives at our annual networking meeting. At this event, attendees will have the opportunity to discuss best practices for running a successful local, state, or regional business aviation association, with a specific focus on scheduler & dispatcher groups around the country. Attendees will also be provided with details for the upcoming 3rd Annual NBAA Regional Leadership Roundtable event to be held in late spring / early summer 2015. If you are involved (or hope to be) with the leadership team of a regional business aviation group, don’t miss this valuable networking meeting!

10:00 a.m. – 12:00 p.m. Exhibit Hall Open 11:45 a.m. – 1:00 p.m. Great Hall

«

Family Assistance Workshop This session is focused on the humanitarian side of an accident/event occurring in a flight department. Do you have the tools to efficiently and effectively support families in their time of need while protecting your company and brand reputation? We will focus on best practices to assist a flight department in the correct processes to put in place for your department. Suggestions will be offered to guide successful face-to-face interactions with passenger and crew families and the media. This session is an excellent transition from the morning’s general session presentation and will repeat at 3:30 p.m.

3:30 p.m. – 5:00 p.m. Education Sessions Lower Level, San Jose McEnery Convention Center Aircraft Emergency Identification and Response for Schedulers & Dispatchers (Repeat Session) See description of 1:00 p.m. – 2:30 p.m. time slot on February 5.

«

«

Family Assistance Workshop (Repeat Session) See description of 1:00 p.m. – 2:30 p.m. time slot on February 5.

15

Fit for Duty – It’s Not Just for Flight Crew Members (Repeat Session) See description of 1:00 p.m. – 2:30 p.m. time slot on February 5.

«

«

NOTAM Modernization in the National Airspace System FAA subject matter experts will brief on the continuing modernization of the US Federal NOTAM System (FNS) as a result of the Pilot Bill of Rights legislation. Interactive demonstrations of the FNS will be shown and questions addressed.

«

China – Business Aviation’s New Frontier With billions of dollars in new aircraft deliveries, construction of new FBOs and general aviation terminals, the complex and formidable business aviation operating environment in China is beginning to open up. Despite the great gains made in recent years, operating to this region is still fraught with challenges and idiosyncrasies that could potentially derail even the most experienced operators. This session will provide first-hand accounts and tips from trip support experts located in the region, as well as pilots, who frequently travel there. From covering the current process for obtaining permits and visa requirements, to cultural considerations, ground support and more, this session will help ensure a successful operation to one of the world’s fast-growing economies. 6:00 p.m. – 9:00 p.m. An Evening of Innovation & Discovery The Tech Museum of Innovation 201 South Market Street San Jose, CA 95113 Join us at the Tech Museum of Innovation. Discover the creative spirit of Silicon Valley with over 100 hightech, informative, and excitingly-interactive exhibits. This unique venue will inspire the innovator in everyone. Experience earthquakes, float like an astronaut, and design and ride your own virtual rollercoaster. Bring your appetite to enjoy delectable cuisine, cocktails and music as you explore the museum with colleagues and friends.

FRIDAY, FEBRUARY 6, 2015 8:00 a.m. – 8:30 a.m. Continental Breakfast Lower Level, San Jose McEnery Convention Center 8:30 a.m. – 11:30 a.m. Education Sessions Lower Level, San Jose McEnery Convention Center Each three-hour session will have a 30-minute break scheduled from 9:45 a.m. – 10:15 a.m.

«

Fundamentals of Personal Use *This is a 3-hour workshop that will have a 30-minute break in the middle. In the first half of the session, you will learn the fundamentals of Personal Use/SIFL and how it is applicable to your company and the different methods for calculating Standard Industry Fare Level (SIFL) and which might be advantageous to your company and its employees. You will gain a better understanding of the personal use process and ensure that you are gathering the correct data and are providing the right information to your tax department. After the break you will continue the learnings from the beginning of the session while delving deeper into advanced personal use topics and common “gray areas” such as the entertainment use disallowance, SEC and proxy reporting for public companies, personal use reporting for former employees, board members, and family members. The workshop will be interactive by allowing attendees to discuss specific personal use scenarios with the panelists to gain a better understanding of how the rules apply within their own organizations.

16

«

International Regulations & Handling *This is a 3-hour workshop that will have a 30-minute break in the middle. Today, global travel is more comfortable and accessible than ever before. New longer-range aircraft and improved communication technologies have shortened travel times and increased safety, but that doesn’t mean missions have become any less complex and challenging. Venturing outside of the U.S. can be very risky without proper information, planning, and execution. Before the break this workshop will walk through the pre-planning considerations including regulatory requirements, health concerns, security information, handling resources, transportation resources, and other factors to consider when building and executing an itinerary. After the break, the workshop will become scenario-based and will build on the beginning elements of the session by having a scheduler, trip support provider and pilot discuss what they need from each other to ensure the mission is accomplished safely and meets the expectations of the stakeholders.

«

Human Factors *This is a 3-hour workshop that will have a 30-minute break in the middle. The speaker from the 2-day Aviation Human Factors PDP on February 2-3 will use this workshop on a smaller scale to illustrate that a review of aircraft accidents commonly reveals that a series of events were allowed to develop well before the actual accident. If aviation professionals can break that "chain-of-events," accident occurrences become less likely. This course will help all aviation related personnel develop ways to recognize potential "contributing links" to an accident and develop individual "safety nets" to prevent errors. The primary goal of this workshop is to increase safety awareness, reduce errors, and ultimately improve business profitability. Introducing International Standard for Business Aircraft Handling (IS-BAH) *This is a 3-hour session that will have a 30-minute break in the middle.

«

If your company operates to serve business aviation, then this is where you should spend your time this morning. The International Standard for Business Aircraft Handling (IS-BAH) follows the long established structure of the International Standard for Business Aircraft Operations (IS-BAO) and is designed to provide a global system of best practices for ground handlers and operators in support of business aviation. At its core, IS-BAH is designed to not only meet upcoming requirements established by the International Civil Aviation Organization (ICAO) but delves further into establishing a robust safety management system (SMS) while incorporating NATA's Safety 1st Ground Audit Program. Before the break, you will hear from actual decision makers within the flight department as well as leaders from the NATA and IS-BAH who will provide the audience with a briefing on how the program directly impacts operators. Following a brief intermission, the speakers will answer attendee questions and provide further discussion on key items discussed earlier in the morning.

17

11:30 a.m. – 1:30 p.m. Great Hall

Grand Prize Luncheon

Attendees are invited to participate in Friday’s “Grand Prize Luncheon.” During the conference exhibit hours, participating exhibitors (those who have donated a prize or gift) collect business cards from attendees when they visit their booth. Prior to this luncheon, participating exhibitors will select four business cards – one as the winner and three extra in the event the original winner is not present at the luncheon or has already won another prize. Conference rules require that winners be present to win. As attendees finish lunch, participating companies will assemble at the stage. One representative from each company will announce their winner at the podium. Once the winner is identified, the attendee will meet the company representative off the stage to claim their prize. All paid attendees are eligible to participate in the prize drawings. With the exception of the First-Time Attendee Passport prize and the Charity Fitness Challenge Winners, attendees may only win one prize during the grand prize luncheon. Attendees may not refuse a gift in order to wait to see if they win another prize. 1:30 p.m. – 3:30 p.m. Education Sessions Lower Level, San Jose McEnery Convention Center

«

Advanced Personal Use This session first will lay a foundation about advanced personal use topics such as commuting, multi-purpose trips, transporting retired employees, and domestic vs. foreign travel. Then it will transition to cover real-life scenarios to allow attendees to work through realistic personal use examples and to give them the ability to get feedback from personal use and tax experts on how these examples should be handled within a business aviation flight department.

«

Business Aviation Hot Topics: International Edition A panel of trip support providers is available to answer your questions about international trip support and international flight operations, as well as discuss previous lessons learned on issues or challenges they may have incurred while providing this service. Note: they will not engage in discussions about their available products.

«

Scheduling 101 for Part 91 Operations This session will use an interactive scenario to guide beginner schedulers through a basic Part 91 domestic/ international trip. This session will focus on aspects of trip scheduling including airport selection, trip and service requirements for crew, passengers and aircraft, regulatory requirements, and working with vendors and service providers.

«

Beyond Advanced Scheduling Part 91 This interactive session is for seasoned schedulers and dispatchers who have a thorough understanding of the basics and are looking to advance their knowledge. Presenters will facilitate discussions and provide information that will enhance your knowledge, which can lead to improved operations and communication at your company. Discussions will focus entirely on audience interests and may include the following: developing communication and quality assurance procedures and providing exceptional customer service to passengers (customers) and team members; processes for winter ops; creating and updating various checklists (new/ exiting aircraft, new/exiting employee (full-time and contract), trip details, etc.); coordinating checklists between schedulers and crew members, developing a training program for S&Ds (in-house and external training), and planning for your replacement as you move on to the next level.

«

Advanced Scheduling Part 135 This is a scenario-based session covering the material presented on Wednesday, February 4 in the Beginning & Advanced Scheduling Part 135 sessions.

«

Understanding Fuel Buying: Best Practices from Multiple Perspectives Panel experts will provide insight on how flight departments shop for fuel, work with contract fuel vendors and FBOs, and reconcile fuel bills. They will discuss ways that departments can reduce their costs through key communication and actions taken by every member of the team; how to ask the right questions from FBOs, contract fuel vendors and your own internal flight department team to yield the best results; why and how to compare prices & ramp fees; and about multi-leg tankering and the importance of checking invoices and handling fees. 3:30 p.m. – 4:30 p.m.

18

Farewell Social

GENERAL INFORMATION BUSINESS CARDS Remember to bring plenty of business cards for networking, to leave with exhibitors, and for a chance to win during the Grand Prize Luncheon drawings.

EXHIBIT HALL Please remember that the exhibit hall is not open on Friday. Be certain to visit with vendors during the dedicated exhibit times Tuesday evening through Thursday afternoon to ensure you maximize all opportunities available.

CHILDREN SDC2015 is a business event, therefore children under 12 are never permitted on the exhibit Floor – under any circumstances. Children ages 12 to 17 will be permitted into the exhibit hall during official exhibit hours only provided that they register, pay appropriate fees and are accompanied by an adult at all times. NBAA will not be held responsible for any cause whatsoever.

DRESS CODE The dress code for all events at the conference is business casual (slacks, skirts, blouses, sweaters and blazers for women, and slacks, polo shirts, button-down shirts, blazers or sweaters for men). NBAA also recommends wearing comfortable shoes for walking. Meeting rooms have a tendency to be cool, so bring a sweater or jacket.

PHOTO USE PERMISSION Any person who attends an NBAA convention, conference, seminar or other program grants permission to NBAA, its employees and agents (collectively “NBAA”) to record his or her visual/audio images, including, but not limited to: photographs, digital images, voices, sound or video recordings, audio clips, or accompanying written descriptions, and, without notifying such person, to use his or her name and such images for any purpose of NBAA, including advertisements for NBAA and its programs. For complete rules and regulations, as well as general information pertaining to the 2015 NBAA Schedulers & Dispatchers Conference, please visit: www.nbaa.org/sdc/2015

19

For additional information on the 2015 NBAA Schedulers & Dispatchers Conference, visit www.nbaa.org/sdc/exhibit

NBAA Business Aviation Convention & Exhibition (NBAA2015) Las Vegas, NV | November 17 – 19, 2015

NBAA International Operators Conference San Antonio, TX | March 23 – 2 6, 2015

NBAA Leadership Conference Tucson, AZ | February 24 – 26, 2015

NBAA hosts a number of valuable events during the year. Visit www.nbaa.org/events for agendas and registration information, available in the months preceding the events. Please email [email protected] if you are interested in sponsoring any of these programs:

SAVE THE DATES – OTHER VALUABLE NBAA EVENTS

Washington, DC 20005

1200 G Street NW, Suite 1100

National Business Aviation Association