Navigating the SharePoint Ecosystem

Specific advice. Best-practice approaches. The Real Story.

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Twitter: @TonyByrne [email protected]

About You Let’s try to keep this relevant...

Copyright © 2010 Real Story Group

About You

You are an (answer one):

•  Enterprise IT manager Buyer •  Enterprise business leader Seller •  Consultant / Integrator •  Software Developer (“ISV”) Copyright © 2010 Real Story Group

Business versus IT: Over the Wall?

Business

IT Copyright © 2010 Real Story Group

More About You

Your enterprise is presently...





  Not using SharePoint   Deploying 2003 or 2007, but not 2010   Experimenting with 2010 on departmental level   Undertaking a serious commitment to 2010   Managing mature 2010 implementations   I don’t know / don’t care

Copyright © 2010 Real Story Group

Company size

Enterprise IT manager Enterprise business leader

•  1-1,000 •  1,001-10,000 •  > 10,000 Copyright © 2010 Real Story Group

Buyers

Number of Employees?

About The Real Story Group Analyze strengths and weaknesses of the tools....and vendors

Advise on successful technology selection

Evaluating SharePoint Ecosystem Copyright © 2010 Real Story Group

Agenda

•  Ecosystem: Why and What? •  Services •  Software

Copyright © 2010 Real Story Group

Strong Partner Economics − 60 to 80% of deployments involve a partner
 − $6 to $9 on services 
 for every $1 spent 
 on licenses
 − Deals from $150K 
 to $1M with 18-28% 
 average margins Source:
 http://digitalwpc.com/Videos/AllVideos/ Permalink/efc1bbbf-123a-45bc-8145c08545e29f2c


SP2010: the new “doughnut” (a.k.a., wheel)

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SP 2010 Architecture

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Skill Sets Typically Required for Customization

Plus potentially expertise in JS, XML/XSLT, SilverLight, other MS Server products....

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SharePoint does not bring policies or adherence

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SP is “feature complete”

Source: Real Story Group’s Enterprise Collaboration and Social Software Report Copyright © 2010 Real Story Group

What does the platform do (and do well) ?

Source: Real Story Group Copyright © 2010 Real Story Group

SharePoint Ecosystem - circa 2010

Copyright © 2010 Real Story Group

The Services Ecosystem

Analyst firms Trainers Consultants Hosting Resellers Integrators “Boutiques” Copyright © 2010 Real Story Group

More Strategic

More Hands-on

Service Partners • 

Redmond has unmatched partner services channel • 

• 

• 

Understand the differences • 

Consultancies / Resellers / Integrators | Small / Large

• 

Microsoft partner ≠ SharePoint expertise

Cautions: • 

Some partners are in over their heads

• 

Not all are experts in all SharePoint services / versions

• 

Temptation to over-engineer Experienced integrators are in very high demand

• 

• 

Huge, global, varied, energized, and growing

But you may need to line up a partner • 

Leverage knowledge, but keep them from running amok

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Community

• Solution Accelerators and Kits • Range from code to white papers • Typically blessed by Microsoft • Not built into core • CodePlex • Range from code snippets to full-blown applications • Not blessed by Microsoft; Communities uneven • Not built into core of next revision • Blogosphere • Range from expert MVPs to novice enthusiasts • You can spend a looooooong time navigating Copyright © 2010 Real Story Group

CodePlex

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Now Let’s Talk About ISVs

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When you need more than the basics

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When you can’t find the right block

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SharePoint Past and Future

1

2

STS SPS

WSS SPS

2001

2003

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3

14

15

WSS MOSS

SFS SPS

??? ???

2007

2010

2013

Triennial Cycle

15 14 Copyright © 2010 Real Story Group

Third-Party Modules •  • 

Many customers end up licensing at least one Microsoft lists them at solutionfinder.microsoft.com • 

• 

But many not there; Redmond doesn’t vouch for them

Important caveats • 

Test performance, reliability, and security carefully

•  • 

Beware internationalization/localization pitfalls Contrast software with “consulting-ware”

• 

Remember: not just another module, but another vendor

• 

Many partners fervently hope that MS will buy them, but Redmond typically recreates rather than acquires This can be very inconvenient for you down the road when Microsoft upgrades SharePoint

• 

Copyright © 2010 Real Story Group

Selected “ISVs” (N.B.: Not a Complete List) Search Coveo: Enterprise Search

Web Part Collections

SurfRay: MondoSearch Enterprise

Bamboo Solutions

BA-Insight: Longitude for SharePoint

CorasWorks

Backup & Disaster Recovery CommVault

Archiving & Records Management

Neverfail

AvePoint

EMC: Documentum OmniRIM: eConnector Open Text: Various SharePoint…

Management & Administration iDevFactory Quest Software

Social Computing Newsgator

Imaging & Capture Captaris: RightFax Connector

Workflow & BPM

Hyland: OnBase KnowledgeLake: Imaging & Capture Global 360: ShareView Copyright © 2010 Real Story Group

BlueSprint: BPMS for SharePoint K2: Blackpoint Nintex: Workflow Skelta: BPM.NET

“Integrate” with SharePoint ?

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BA-Insight for Search

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K2 Workflow works with WSS/SFS

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Backup and Disaster Example

•  Managing an AvePoint-managed backup within SharePoint. Copyright © 2010 Real Story Group

Administration and Management Example

Copyright © 2010 Real Story Group

Remember: Microsoft is just one stop on the line

Copyright © 2010 Real Story Group

We hold these truths to be self-evident •  SharePoint is a Product for some, a Platform for others •  You are likely to spend much more on implementation than licensing •  You will likely turn to a (healthy) community of 3rd-party software suppliers •  You will no longer have a single vendor / platform Copyright © 2010 Real Story Group

Letʼs Continue the Conversation… Independent. Detailed. Practical. Specific advice. Best-practice approaches. The Real Story.

Twitter: @TonyByrne

Contact me for sample research: [email protected]