NASES Annual Conference 2016 Improve your Service. Enhance the Student Experience.

Thursday 7th July 2016, Jurys Inn, Birmingham In association with EPLOY Time

Session Title

9.45–10.15

Conference Registration and morning refreshments

10.15-10.20

Conference Welcome

Sam Forde

10.20-10.30

Helene Turley (NASES)

11.00-11.30

The Student Employment Sector Review of 2016 Student Employment Research Industry Update, Legislation and European changes 'Graduate Employability in 2016'

11.30-11.45

Tea & Coffee break

11.45-12.15

Disneyland Paris –An interactive introduction to Magdalena Nikolova and David Mercier (Disneyland) Disneyland® Paris, including opportunities and vacancies

12.15-13.15

Workshop 1.1

10.30-11.00

13.15-14.00

Delivered by

Workshop 1.2

Rosalind Milton, (REC) Elaine Boyes, Executive Director (AGCAS)

Workshop 1.3

Workshop 1.4 University of Introduction to the Wolverhampton INSPIRE Framework Maximising your Sharing Best Practice Showcasing their A new inspirational Social Media Matthias Sam Forde (Liverpool Employability Award App Career Development Feist (Placenet) John Moores Rita Sandhu and Chris Programme. University) Carter (University of Carolyn Parry (Career Wolverhampton and Alchemy) VOID Games) Lunch and Networking

14.00-14.30

Introduction on how to be safe in employment and specialist advice for jobseekers that fall victim to job scams.

14.30-15.30

NASES AGM (for members)

15.30-15.45

Tea and Coffee break

15.45-16.45

Keith Rosser and DCI Krishan Kapur (SAFERJobs)

(non-members of NASES) Interactive session covering HOT Topics

Workshop 2.1 Workshop 2.2 Developing Employability Examining the student Strategies and measuring perspective… what can Impact. Gary Argent we learn from student (Graduate Transitions) experience? Lizzie Brock and Catherine Smith

Workshop 2.3 All About the Agency Mark Eaton and Tim Jubb, EPLOY

Student winners workshop

(Rate My Placement) 19.30

SEOTY Awards Evening

Friday 8th July 2016 Improve your Service. Enhance the Student Experience. Time

Session Title

8.00 – 9.00

Breakfast

Delivered by

9.00-9.30

Welcome to day 2 & HEAR Update

Sam Forde

9.30-10.00

The Online Personal Tax Account

Mark Sautereau (HMRC)

10.00-10.30

Employment Law Update

Keith Lawson (Croner)

10.30-11.30

Workshop 3.1 Management and Checking of Tier 4 Visa’s and Tracking of Hours Tracy Murphy (University of Birmingham)

11.30-11.45

Tea & Coffee break

11.45-12.15

Graduate Migration and Local Labour Markets

12.15-12.45

Your First EURES Job

12.45-13.30

Interactive session covering HOT Topics

13.30-14.30

Lunch and Networking

14.30

Conference Close

Workshop 3.2 Marketing (NASES Exec)

Charlie Ball, Head of Higher Education Intelligence (HECSU) Louise Bushill (EURES) Facilitator Sam Forde

Please note: The Programme and/or individual w orkshops may be subject to change at short notice

Key Speaker Profiles CHARLIE BALL Head of Higher Education Intelligence (HECSU) Dr C harlie Ball is the Head of Higher Education Intelligence at Graduate Prospects and a specialist on UK graduate employment and the skilled jobs market. C harlie also sits on a number of expert committees, including steering groups for the early and longitudinal Destination of Leavers of Higher Education surveys and advises sector stakeholders on the graduate labour market. He is a frequent presenter on graduate and employment issues and was recently elected as a Fellow of the National Institute for Career Education and C ounselling. His current research includes regional graduate labour market information; analysis of postgraduate outcome information; and graduate skills shortages. He writes regularly for Guardian C areers and blogs on data and research into graduates at hecsu.blogspot.com. He writes regularly for Guardian Careers and blogs on graduate data and research at hecsu.blogspot.com. You can follow him on Twitter @lmicharlie

ELAINE BOYES Executive Director (AGCAS) Elaine Boyes joined the Association of Graduate Careers Advisory Services (AGCAS) as Executive Director in January 2016, moving to the role after a short stint in higher education as the Head of External Relations for Hull York Medical School. Prior to this, she has worked in mem bership organisations for over 12 years, running the Nuclear Institute, the professional body for the nuclear sector, and as Head of Publishing at the British C omputer Society (BCS). She has previously been a Trustee of the Science Council and a Director o f the Association of Professional and Learned Society Publishers (ALPSP).

LOUISE BUSHILL National Co-ordinator (EURES UK) Louise Bushill joined the Department of Employment as an Executive Officer in 1986. In 1999 Louise left to set up the UK office for a Dutch recruitment agency specialising in transnational recruitment solutions. In 2001 she moved to Pertemps as Project Manager for a number of Welfare to Work initiatives including New Deal for Disabled People and New Deal for Lone Parents Outreach Gateway. In 2003 Louise rejoined Jobcentre Plus as a Senior Account Manager, working with major employers at national level. In 2013 she was appointed leader of the European Employment Service (EURES) in the UK, and represents teams in Great Britain and Northern Ireland at a European level. Louise is married with one daughter and lives in the West Midlands. She has an Open University Honours degree which was funded by the Department of Employment, as well as qualifications in Business French, German and a post-graduate Diploma in European Humanities.

KEITH LAWSON Professional Employment Law and Health & Safety Presenter (Croner) With an extensive background in man management, both in the manufacturing and sales environments, Keith has practical knowledge gained abroad, and here in the UK, working for blue chip organisations. He also has many years exposure gained as a management consultant. Following years of working with a multi-national workforce, the absolute need for a comprehensive HR policy is something he is well aware of. Keith has worked for Peninsula Business Services and now Croner for over 8 years, presenting in -depth seminars in an informative and lively manner, making sure delegates take away the most that they can from the event, and arming them with the knowledge required to avoid falling foul of non -compliance.

DC KRISHAN KAPUR and KEITH ROSSER (SAFERJobs) DC KRISHAN KAPUR DC Krishan Kapur is the Metropolitan Police lead to SAFERjobs. He is a detective on SCO7 FALCON (Fraud and Linked C rime On-line) and within this specialised division lies STERLING a dedicated fraud prevention unit. Within this unit they assess the enablers to fraud and think of ways to prevent these. DC Krishan Kapur works alongside colleagues in cyber protect and together they work on anything that is associated with a scam or fraud!. The Metropolitan Police set up SAFERjobs https://www.safer-jobs.com/ as an initiative to combat fraud in the recruitment sector after the growing issue of job scams. By working with Recruiters, Government, Regulators, Law Enforcement, Trade Associations and other interested parties they have established a working group that meets on a regular basis to discuss issues facing the recruitment sector and together they resolve the problems. The model to SAFERjobs is being replicated to deal with other frauds, given the success the group enjoys and this is in thanks to the chair Keith Rosser.

KEITH ROSSER Keith is the Head of Screening & C ompliance at REED the UK's large st privately-owned recruitment business, a Board Member of the National Association of Professional Background Screeners (NAPBS), C hair of APSCo Compliance+ in the recruitment sector, and currently working on a PhD by Practice. Keith is also on the Leadership Team of EFFRR (Employers Forum for Reducing Re-offending), is advising Scottish government on a scheme to reduce re-offending through employment north of the border, and was part of the recent debate at No 10 about "Name Blind" in recruitment. Keith ha s an MBA from Aston Business School and was recently a recipient of a Home Office Commendation Award for services to recruitment.

ROSALIND MILTON Key Relationship Manager for the Institute of Recruitment Professionals (IRP) (REC) Ros has been at the REC for over 7 years after previously working in recruitment. She is now responsible for supporting & maintaining long term relationships with Institute of Recruitment Professionals. The Institute of Recruitment Professionals (IRP) is the representative body for individual recruiters and resourcing specialists. Founded by the REC in 2009, the IRP represents over 7,000 individual members who deliver the UK’s recruitment services. All IRP members sign up to and abide by the IRP Code of E thics and Professional Conduct, which demonstrates their commitment to practicing the very highest standards of principled and professional recruitment. IRP members can further demonstrate their professionalism by achieving one of IRP’s accredited qualifications, the C ertificate in Recruitment Practice, Diploma in Recruitment Management and Apprenticeship in Recruitment Practice.

MAGDALENA NIKOLOVA and DAVID MERCIER (Disneyland) Magdalena Nikolova, Campus Relations at Disneyland® Paris (France) With an extensive background in Human resources, Magdalena has supported different companies in campus management & communication, recruitment and talent development domains. For the last five years, Magdalena has been part of the Employer Branding team a t Disneyland Paris. She manages the relations with target universities, both in France and across Europe, to attract and source young talent for Disney’s recruitment sessions in Europe. Magdalena and the team greatly value their university partners as these help spread the word about Disneyland Paris as an employer, while providing students with excellent job opportunities that will help them in their future careers.

David Mercier, Talent Acquisition Recruiter, Disneyland® Paris (France) 10 years ago David started his Disney experience in an operational role at Disneyland Paris. He then took his professional and language skills to become a Training & Development Coordinator and HR Business Partner. David is now a recruiter in the C asting team; he and his colleagues travel across Europe to meet applicants hoping to join hospitality or operational teams for internships, gap years or summer jobs.

MARK SAUTEREAU Head of Service Management for the Making Tax Digital Programme (HMRC) Mark Sautereau is the Head of Service Management for the Making Tax Digital Programme with responsibility for Digital Service Analysis, Design, Development and Transition. Mark is an IT professional who has worked for HMRC for 25 years. He was the Digital Service Manager responsible for delivering and managing the Personal Tax Account and was one of two Departmental Business Design Architects working within HMRC ’s Strategic Design Authority. In addition, he was the Personal Tax Requirements Authority for 3 years and also the Deputy Director for the NPS Stabilisation Programme. Mark was also the Technical Implementation Lead for the Modernisation of PAYE Processes for Customers Programme and has previously managed all of HMRC’s PAYE Key Business Events in his role as Head of Business Assurance including Annual and Budget Coding and End of Year Reconciliation

HELENE TURLEY (NASES) Helene has been with the University of Wolverhampton for over 13 years and has sat on the NASES board for 7 of these years. Originally Helene took responsibility for the NASES 10 year celebration conference held in Wolverhampton and later for the development of National Student Employment Week and More than Work Month. Now Helene looks after the regional networks across the UK. On several occasions Helene has represented NASES at the National Student Employment Association (NSEA) conference in the United States. Helene’s current role is based in C areers, Enterprise and The Workplace at the University of Wolverhampton and includes the management of the student jobshop – The Workplace, graduate recruitment (including internships), international graduate placements (including the Erasmus Plus contract), DLHE, sandwich year placements and the volunteering department. The NASES office has now transferred to the University of Wolverhampton and is overseen by Helene and her team.

Workshops in detail

7th July 2016

Thursday 12.15-13.15 1.1 Introduction to the INSPIRE Framework - A new inspirational Career Development Programme.Carolyn Parry (Career Alchemy)

INSPiRE ME - an innovative, easy to use, framework for Job Shop staff to help students get the job that they want. If you have ever struggled to get students to understand what an employer is looking for, so they can write an effective application and be successful at interview, then the INSPiRE Me framework may just be the solution you are looking for. Developed and designed by Career Alchemy to give students a systematic way of understanding how to impress a prospective employer and get the opportunity they want, INSPiRE Me is quick to explain, easy to use and provides an effective, reliable way of helping students secure high quality employability outcomes. So, if you are looking to help your students be successful every time, why not come and experience INSPiRE Me for yourself so your students can inspire their future employers and get the futures they want.

1.2

Maximising your Social Media Matthias Feist (Placenet)

Do your students ignore your emails? Do only half of those who signed up show up for your well-planned events, while the other half consists of random students you've never seen before? Do they play with their phones instead of giving you (or your speaker from a prestigious company) their full attention? This session will help you to relax - and forget email (well, mostly); your students will hardly ever read your carefully crafted messages. You know that your service needs to use social media, as this is where your clients are: constantly on Facebook, Snapchat, and Periscope, they communicate in ways universities do not understa nd or struggle to adapt to quickly. In this session, you will learn to change your perspective and gain an appreciation of why students use social media, and how it changes the way we need to talk with them. This is not about 'being hip with the kids', but understanding what helps to connect with them. Join this session, and be prepared to be challenged to try new stuff. Bring your mobile or tablet - and play with it! Post away, tweet, and live-stream. Claim your space and reach your students using social media.

1.3

Sharing Best Practice Sam Forde (Liverpool John Moores University)

This workshop is aimed at those individuals new to student employment, or who want to refresh on key elements of running an employment service. It outlines all the need to know areas to help you plan, deliver and evaluate an effective service. Best practice will be shared in relation to disclaimers and terms and conditions that every service should adhere to.

1.4

University of Wolverhampton Showcasing their Employability Award App Rita Sandhu and Chris Carter (University of Wolverhampton and VOID Games)

15.45-16.45 2.1 Developing Employability Strategies and measuring Impact. Gary Argent (Graduate Transitions)

The Enterprise & Employability Award at the University of Wolverhampton has shown remarkable growth and benefits to both its students and staff. The Award has helped students to develop and demonstrate new skills to impress employers and to plan, set up and run their own businesses. Career Consultants are working closely with faculty leaders to embed the Award throughout and have so far achieved much success. Our good news has reached our partner universities and as a result we have recently developed an App which will enable students to access the Award and monitor their progress at anytime and anywhere.

Universities operate in an increasingly competitive landscape and need to show how their courses help students to develop, personally and professionally. Getting work experience is an important step for students looking to secure a graduate level job, and careers teams must have a clear, compelling employability strategy that

resonates with students, employers, academics and senior management in order to showcase the critical role they undertake. Drawing on experience gained as a graduate recruiter and while working as Director of Careers at City University London, Gary will demonstrate a simple model for developing a strategy, and look at ways to measure impact that will resonate with your senior team. The workshop will include practical exercises to help you understand your stakeholders, think about your strategic themes, develop a “sticky” message to share your strategy, and design metrics that showcase your service in the best possible light. Attending this session will help you to:  Understand the fundamental principles that drive the development of an effective employability strategy.  Think about what makes your institution different, and look at how these differences can influence the success of your students.  Consider the needs of employers and understand how a good employability strategy can be used to encourage a recruiter to work with you.  Identify issues that are important to your senior management team, and construct metrics that showcase the contribution that your service makes.

2.2

Examining the student perspective… what can we learn from student experience? Lizzie Brock and Catherine Smith (Rate My Placement)

Each year RateMyPlacement.co.uk sees around 6,000+ students submit reviews on 360+ different companies. These students come from 126 different universities, and have left reviews on their placement, internship, Vacation Scheme and insight experiences. The reviews help make up our Top Undergraduate Employers Table, and they also give a valuable insight to other students thinking about applying to work for some of the UK’s biggest employers. Crucially, this insight, HE staff can also gain value from. By examining some of the key trends across four industries with high undergraduate intakes: law, engineering, I.T. and banking and finance, we want to share with you some of the key trends currently across these fields , and offer suggestion about what we can do to better student experience whilst taking the first steps in their careers. As part of the review process, we ask students to leave comments and rate their experience on the company, the role, and how social their time was to establish a full and broad understanding of the scheme they were on. By asking questions such as, ‘To what extent were you given support and guidance by management / your supervisor’ to students, we can measure their day-to-day experience, establishing where Careers and Placement teams may need to share further knowledge with prospective applicants to ensure they are applying for the type of company, role and wider industry that fits their skill sets and cultural needs.

2.3

All About the Agency Mark Eaton and Tim Jubb, (EPLOY)

90% of graduates think it’s important to gain work experience whist at university. But how can Universities help to facilitate temporary job opportunities for their student cohort? Growing an efficient service that increases student employability, fills on-campus roles or local employer roles fraught with challenges. Choosing the right strategic model for your job shop/ temp agency is one such challenge. Many job shops/temp agencies choose to emulate the high street recruitment agency model- positioning themselves on campus for a high footfall of students in order to maximize exposure. But high footfall means your job shop/ temp agency needs to manage high volumes of information. One way to manage this information is through recruitment software. In this seminar we will discuss the common issues faced by recruitment agencies and university job shops and how to overcome them- with a specific focus on how recruitment software can help you attract, engage and place candidates quickly and securely.

8th July 2016

Workshops in detail Friday 10.30-11.30 3.1 Management and Checking of Tier 4 Visa’s and Tracking of Hours Tracy Murphy (University of Birmingham)

As a Tier 4 sponsor employers are required to ensure that any of its Tier 4 students employed by the University do not work more than the maximum working hours permitted on their visa. The management and checking of Tier 4 Visa’s and tracking of work hours will cover the following areas:     

3.2 Marketing (NASES Exec)

What needs to be checked verified, copied and uploaded Working with your International Advisory teams Training for team members Points Based System rules Tracking of working hours

Have you ever wondered what More than Work Month is all about or what other Employment Services do during National Student Employment Week (NSEW)? SEOTY heard the name but not sure where to start? This masterclass will look at some of the key events NASES runs every year and through practical examples and discussions will support you step by step in developing your student / employer / employability events. The workshop will help you to decide what you want to do and how you want to do it. The marketing of your services and how to recruit employers for events will be considered during this session.