Arizona Courts Association

2015 Spring Conference April 22, 23 & 24, 2015 Prescott Resort and Conference Center Prescott, AZ

Moving Forward Reaching Higher Heights Conference Registration and Information Conference

Lodging

Deadline for advance registration: April 3rd, 2015

Prescott Resort and Conference Center at 928-776-1666

(registration fees go up after April 3rd)

Room Rates

Registration Includes: Reception on Tuesday and Wednesday Evenings Breakfast Daily Lunch on Wednesday and Thursday Dinner and Entertainment Thursday

Single $85 Double $85 Triple $95 Quad $105 Reserve your room before March 21, 2015 to get these rates make sure to mention ACA.

Reception and Registration

Join the ACA Board Members Tuesday & Wednesday evenings 5 PM in the Hospitality Suite for snacks, drinks, early registration and networking Registration is also held every morning at 7:00 AM in the Conference Foyer Entertainment Thursday Dinner 6 PM Comedian and DJ

Meet the Vendors Great Door Prizes

Arizona Courts Association

2015 Spring Conference

April 22, 23 & 24, 2015 Please Print Name Clearly First Name:_________________________ Last Name:_____________________________ Title:______________________________ Court:_________________________________ Address:__________________________________________________________________ City/State/Zip:_____________________________________________________________

Method of Payment

______Check Enclosed (payable to Arizona Courts Association) ______Purchase Order Enclosed PO#___________________ ______PayPal at www.arizonacourtsassociation.org (fax a copy of registration to Darenda at 520-689-2369) ACA Membership Dues

$30

_____New Member _____Renewal

ACA Member Full Conference

$250 on or before April 3, 2015

(Dues must be paid)

$280 after April 3, 2015

ACA Member Daily Rates

Before April 3, 2015

(Dues must be paid)

$130 Wed____ $130 Thur____ $45 Fri____

$ $ $

After April 3, 2015 $150 Wed____ $150 Thur____ $60 Fri____ Non-Member Full Conference

$295 on or before April 3, 2015

$

$355 after April 3, 2015 Non-Member Daily Rate

Before April 3, 2015

$

$145 Wed____ $145 Thur____ $75 Fri____ After April 3, 2015 $160 Wed____ $160 Thur____ $90 Fri____ Guest Meals:

Breakfast

Lunch

Names of Guests:

Wed__$23

____$25

1) _________________

Thur__$23

____$25

2) _________________

Fri __$17

Dinner

$

_____$50

Mail completed Registration form and Class Selection form to Arizona Courts Association, 2015 Conference, 60 E. Main Street, Superior, AZ 85173 Refund Policy: A full refund, less $30 membership dues, is available until April 13, 2015. No refunds will be given after that date. In order to receive a refund, mail request to ACA. The request must be postmarked on or before April 13, 2015.

Arizona Courts Association Spring Conference 2015

Opening Ceremonies Wednesday, April 22, 2015 at 8:30 AM Colors Presented By: Aerospace Science and Leadership Academy The 1st AFJROTC program in Yavapai County Accompanied by Col. Denny Peeples, Senior Aerospace Instructor and Chaperone Prescott High School, Prescott, AZ

Wednesday April 22, 2015 Opening Plenary Session: Gabe Goltz “Moving Forward Together” Wednesday, April 22 8:45 AM -12:00 PM

As we head deeper into the 21st century, Arizona’s judicial branch is facing a broad range of challenges. Change is everywhere—the faces of our communities, the expectations of citizens and policymakers, and the technologies we use in our jobs. And, with the start of the tenure of Arizona’s newest Chief Justice, new goals, priorities, and initiatives are provided in the Court’s current strategic agenda, “Advancing Justice Together: Courts and Communities 2014-2019”. How can we succeed in the face of so much change? By moving forward together! This session will examine these changes and the ways the judicial branch as a whole—and each one of us individually—can rise to the occasion. *Ethics, The Arizona Court System, Current and Local Issues in the Courts and Public Service, Effective Communication, Customer Service*

Wednesday Afternoon April 22, 2015 Human Relations Training – Judge Louis Frank Dominguez 1:30 PM – 3:00 PM As court leaders we must treat all with respect and consideration, however fulfilling this mandate can sometimes be difficult. We engage daily in multiple and sometimes challenging interactions with others as we strive to satisfy our ethical obligations and provide outstanding customer service. These interactions include people with varied cultural, socio-economic, and educational backgrounds. We are expected to conduct ourselves professionally and with integrity. This dynamic session will provide you with the opportunity to participate in activities and group discussions to help you identify the skills and provide techniques needed for effective communication. *Ethics and Public Service, Effective Communication, Customer Service*

Disposition of Civil Offenses by Court Clerks – AO 2014-102 Jennifer Wildeman - 1:30 PM – 3:00 PM In November 2014, Administrative Order 2014-102 was passed, enabling courts to designate clerks who can dispose of civil offenses. Allowing clerks to handle some civil offenses will help courts improve their civil caseflow while simultaneously providing improved service to court customers. This class will cover what you need to know if you, or any clerks in your court, will be disposing of civil offenses. Find out what this AO allows, and where to turn when questions arise.

Active Shooter Earle Lloyd – 3:15 PM – 4:45 PM The possibility of being involved in an Active Shooter situation, while minimal, has increased tremendously in the last 10 years. Do you know what to do? How should you handle it if you suddenly find yourself involved? This class is designed to give you basic information to help you prepare for the possibility that it could be you. We will talk about decision making, actions that you can take and the best way to survive. This is an interactive class so bring you thinking caps and prepare to participate in the learning experience. *Current and Local Issues in the Courts*

Developing Arizona Case Processing Time Standards for AZTEC Cindy Cook – 3:15 PM – 4:45 PM This presentation will help you to understand the importance of time standards and provide background information on how time standards were developed for Arizona. We will also discuss the importance of reports and statistics and review the time standard reports that have recently been developed. Finally we will cover what event and disposition codes should be used in AZTEC to ensure that the reports are accurate. *The Arizona Court System and Current and Local Issues in the Courts*

Sex Offenders and Community Risk Issues Cheryal Taylor – 1:30 PM – 4:45 PM Sex offender risk levels: how are they determined, how often are they reviewed and who makes the decisions and notifications? What is the difference between a “Sex Offender” and a “Sexual Predator”? Discussion of individual and community responses to sex offenders living nearby. What is involved with monitoring, supervising and treatment of sex offenders? Discussion of sexual deviance and paraphilia’s. Exploring the importance and goals of treatment, and the impact of pornography and sexual devices on individual sexual development. Is there a “cure”? Why not just incarcerate? *Ethics and Current and Local Issues in the Courts*

Civil Forum – Discussion Group Daniel Arreola and Mary Blanco – 1:30 PM – 4:45 PM This class will be an open forum discussing and answering those difficult questions. We plan to cover your questions and issues in the area of Civil, Small Claims and Evictions. Conversations will cover both pre-judgment and post judgment issues. This will be a great opportunity to brainstorm and benchmark. *Current and Local Issues in the Courts*

The Ins & Outs Of The Minimum Accounting Standards Jennifer Jones and Teri Munn – 1:30 PM – 4:45 PM This interactive program will offer participants the opportunity to learn the “ins and outs” of the Minimum Accounting Standards as well as sound financial management practices. Participants will leave the class with knowledge of the Minimum Accounting Standards and identify the statewide financial reporting requirements. Finally, as part of the program, participants will gain a solid understanding of the court operational review process as it relates to the financial area in limited jurisdiction courts. *The Arizona Court System*

Building Your Legacy Through Vision-Casting Steve Weston – 1:30 PM – 4:45 PM Building Your Legacy Through Vision-Casting is designed to help the participant focus their life and career on building a legacy rather than on creating a resume, as true leadership is defined by what you leave behind - not by what you have done. *ETHICS

AND

OUR CODE

PUBLIC SERVICE, EFFECTIVE COMMUNICATION, CUSTOMER SERVICE*

OF

CONDUCT – GETTING

TO KNOW WHAT WE

DON’T

KATRINA CASTILLO – 1:30 PM – 4:45 PM A fun way of reviewing the new, participants will compare the ethical decisions of the characters in the movie Dave as well as class activities and discussion of the Canons. A great class for new employees!

Thursday Morning April 23, 2015 Victims’ Rights Renu Sapra – 8:30 AM – 10:00 AM This class will explore how all entities in the criminal justice system play an important role in serving the rights of victims and the need for inter-agency communications. Participants will become familiar with the Arizona Victims’ Rights statutes. We’ll take a victims’ journey through the criminal justice process, to get a better understanding of what victims expect from the court system. Participants will leave having gained a greater appreciation of victim experience. *Ethics*

Future of Courts: What’s Next Phillip Knox and Peter C. Kiefer - 8:30 AM – 10:00 AM America’s judicial branch is challenged to face a fast approaching future in spite of being saddled by the traditions of the past. In this highly interactive workshop we will discuss alternative “snapshots” of the future. Audience members will offer their opinions on which “snapshots” are most probable as a future for courts and why. In addition Phil and Peter will share the results from their international surveys on likely scenarios that could affect courts within the next ten years. Lastly audience members will envision what they think are likely scenarios that courts will have to cope with in the years to come. Attendees will walk away with some impressions of how the future for courts will develop and have some ideas for revising their court’s strategic plan. *Current and Local Issues in the Courts*

MVD Refresher Training Sylvia Gertz - 8:30 AM – 10:00 AM Join Sylvia Gertz as she provides answers to some of your burning questions. Like what is SR22 and when and why are they needed? Who or what triggers a suspended plate? Are vehicle owners allowed to transfer title when they have a TTEAP hold? What was the purpose of the insurance waiver that went into effect in 2009? What are the most common court errors when transmitting information to MVD and more! *The Arizona Court System*

The Authorities That Guide Us Jennifer Wildeman – 8:30 AM – 10:00 AM How does authority guide our behavior? How does authority guide how we do our jobs? Join this class for a discussion on all of the legal authorities in Arizona, and how they guide what courts do. As court employees, it is important to know what authorities exist in Arizona, how they inform our everyday business practices, and where to find resources when a question or unique situation arises. Participants in this class will be able to list the different categories of Arizona authorities and locate them online.

B.A.C.A. (Bikers Against Child Abuse) Pam “Nytro” Musler – 8:30 AM – 11:45 AM BIKERS AGAINST CHILD ABUSE (B.A.C.A.), exists with the intent to create a safer environment for abused children. We exist as a body of bikers to empower children to not feel afraid of the world in which they live. We stand ready to lend support to our wounded friends by involving them with an established, united organization. We work in conjunction with local and state officials who are already in place to protect children. We desire to send a clear message to all involved with the abused child that this child is part of our organization, and that we are prepared to lend our physical and emotional support to them by affiliation, and our physical presence. We stand at the ready to shield these children from further abuse. It has been calculated that in the last 10 years B.A.C.A. has helped over 8,500 children and that they are predicting to do this in just 2 years now. We are now in 8 Countries, and have 173 Chapters in 46 States now. We are growing at an exciting rate and reaching more & more of our wounded lil ones and this is because of all the agencies that have opened up to how we can help. We are not there to take anyone's job....we are there only to help. We do what no other agency in the world does. We go to court with our wounded ones to help them to tell their story and stand tall. To not be afraid or ashamed of what happened to them. To get the convictions they deserve so they can heal. And if a child is in fear, we will camp out on their lawn...whether for 1 day, 1 week or 1 month around the clock...whatever it takes to help them to sleep at night. The stories we have will definitely make you remember who we are, who we are not, what we do and what we don't do.

Design 101 – How to Create Effective Documents and Presentations Alan Sparrow – 8:30 AM – 11:45 AM We work in the black and white world of government, creating legal documents, revising bench books, publishing scholarly works…all the while using longstanding and pre-existing formats to create those publications. You would think there’s no place in such a monotone environment for design elements like color, typography, or graphics, wouldn’t you? Prepare to think again. While your job may entail creating some of those aforementioned documents, you also might find yourself creating brochures, PowerPoint presentations, or even mass emails that need to catch the eye as well as inform. Come prepared to expand your mind (and your skills) to a whole new world of creative possibilities.

How to Become a More Valuable Employee Steve Weston – 8:30 AM – 11:45 AM Participants will be introduced to the concepts and actions that help you become more valuable to your organization by adding value to yourself, your coworkers, your supervisor and your entire organization. *ETHICS

AND

Public Service, Effective Communication, Customer Service*

Professionalism in the Court & Arizona Court Trends Kevin Walling – 10:15 AM – 11:45 AM A review of the importance of professionalism in our court systems and current problems that courts are tackling and how those trends influence the public’s perception of the court system.   

Lending credence to the idea that courts are professional workplaces Instilling professionalism in the courts Current trends in Arizona courts

EVICTIONS ACTIONS

IN

AZTEC

SARAH CHRISTMANN - 10:15 AM – 11:45 AM Not sure how to process an eviction action? Confused at the timelines required for an eviction action appeal? What exactly is an eviction action?

This class will answer these questions and others you may have regarding this type of civil filing. Participants will be able to identify the steps in the eviction process and will learn the timelines associated with an eviction action appeal.

Attend this class and learn how to process eviction action cases appropriately to comply with various statutes and rules. By the end of this class, you will be an eviction action expert! *The Arizona Court System*

Why Do Courts Do What They Do Tony Cornay - 10:15 AM – 11:45 AM In the grand scheme of American Government, how important is the job of court staff? Whether you believe it or not, you have a job which is more important than you realize and this course will explore the reasons why your job is so important. This course will focus on the purposes of courts as defined by Professor Ernie Friesen. The explanations of those purposes will be explored and participants will apply those purposes to their daily work tasks. Due Process of Law is a fundamental and Constitutionally-protected right of all Americans. The role of court employees in the application of due process of law we be discussed in the second half of this session.

“#totweetornottotweet: Court Ethics and Social Media Judge Nicole Laurin-Walker – 10:15 AM – 11:45 AM Spend an hour with Judge Nicole Laurin-Walker as she offers up-to-date, practical, hands-on ethics advice for court employees who use social media, which was recently addressed in an Arizona Supreme Court Judicial Ethics Advisory Committee opinion. Don’t post that comment until you attend this class! *Ethics and Public Service, Effective Communication, Customer Service*

Thursday Afternoon April 23, 2015 Arizona STG (Prison Gangs) Ralph McLaughlin – 1:30 PM – 3:00 PM This presentation provides an overview of the Arizona Department of Corrections Security Threat Group, (STG), Unit. It identifies the groups that have been certified as STG’s and what the processes are to validate members and subsequent renouncement or step-down process. This presentation will cover how inmate gang members are identified and the ramifications of being a gang member in the prison system. Finally, examples are given of how the members of STG’s are able to reach out to the community to continue and further the interests of the gang.

Keeping Court Staff Safe Tony Cornay – 1:30 PM – 3:00 PM Courthouse violence; too often we hear or say, “It will never happen here”. We will explore the ever-changing definition of the term “court security” and discuss the causes for these changes. This session takes a look at “lessons learned” from courts where violence has occurred. Recommendations to make every court more security wise will also be explored. *Current and Local Issues in the Courts*

Mental Preparedness for Personal Safety Jerry McCown – 3:15 PM – 4:45 PM Preparing for critical events that may put you or others in physical danger should be done long before that event happens. Understanding the mental processes required for reacting under stress and knowing what events to prepare for is essential to your safety.

C’ing your way to Success Renu Sapra – 3:15 PM – 4:45 PM Have you ever…  Waited for a return call that never came?  Wondered what everyone does?  Fallen behind on a project waiting for answers, resources, and/or help?  Completed a task for someone only to be told that it wasn’t what they wanted?  Using an anonymous voting system, participants will assess what type of customer service we receive at work and will discuss what it takes to create an environment of service. This class will focus on how to identify your customers’ expectations and needs, and how to continually improve your customer service skills. *Ethics*

Diversity: It’s About Access and Fairness Gabe Goltz – 1:30 PM – 4:45 PM “Access” and “fairness” are two concepts which are central to the work we do in the judicial branch. But what do these terms mean? And, more importantly, how do our biases impact these two concepts? Through a combination of activities, group discussion, and instruction, this session will confront some of the most serious challenges we have in our work and in our lives. Come prepared to be challenged and inspired to better meet the lofty expectations our nation has for our branch. *Ethics and Public Service, Effective Communication, Customer Service*

Lincoln-esque Leadership Steve Weston – 1:30 PM – 4:45 PM Lincoln-esque leadership is designed to assist current and future leaders in identifying and employing the characteristics, traits, and practices of the man many believe to be our Nation’s most effective leader. Participants will be introduced to the foundational practices of Lincoln’s Leadership Style, paying particular attention to how they can incorporate his lesson into their own leadership style. *Ethics and Public Service, Effective Communication, Customer Service*

STATE

AND

VICTIM RESTITUTION

IN

AZTEC

SARAH CHRISTMANN – 1:30 PM – 4:45 PM ***AZTEC COURTS ONLY*** Don’t be a “victim” of circumstance by not knowing the recommended practices for processing State and Victim Restitution in AZTEC! Instead, join us in learning about Criminal Restitution Orders, the differences and similarities between state restitution and victim restitution, as well as the proper ways to: 

Enter victims into AZTEC



Accept payments made to victims



Disburse payments made to victims

Rules and statutes that pertain to state and victim restitution will also be discussed. *The Arizona Court System*

Child Sex Trafficking Christi Bill and Leah Rogers – 1:30 PM – 4:45 PM Child sex trafficking is an epidemic targeting and exploiting children across the United States. The average age of entry into child prostitution in the U.S. is 13 years old. These boys and girls are forced or coerced into the commercial sex trade against their will. Come learn about what sex trafficking looks like in your own city, hear true stories of survivors, find out how to identify victims, and learn about available prevention/aftercare programs and best responses. This injustice is modern-day slavery and victims need abolitionists from every sector of society committed to fight for justice.

Critical Conversations Deb King – 1:30 PM – 4:45 PM This interactive training module is based on the book “Crucial Conversations”, by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler. This session is for anyone who wants to be more effective in conversations where opinions differ, emotions are high or there is a lot at risk. Through activities and self-assessments, participants will be able to determine their default style of communications under stress and be able to identify how to adjust what they do and say when conversations become critical.

Friday April 23, 2015 Closing Plenary Session: Judge Suzanne Cohen “High profile cases-From a former prosecutor’s perspective” Friday, April 23 8:30 AM -10:30 AM Between the Summer of 2005 and the Summer of 2006, the Phoenix area was gripped by fear as two brutal, serial crime sprees—known respectively as the “Serial Shooter” and the “Baseline Killer” cases—terrorized the public. With the arrest of Mark Goudeau in September 2006, the “Baseline Killer” crimes came to an end. But the story does not end there. The faculty for this session, Superior Court Judge Suzanne Cohen, was at that time a Deputy County Attorney for the Maricopa County Attorney’s Office and was assigned as one of the prosecutors in State v. Goudeau. In a dynamic and engaging session, Judge Cohen will provide a personal and behindthe-scenes account of the 5 year journey to convict Goudeau. This is not Law & Order or CSI— this is real life.

President’s Comments Friday, April 23 10:30 AM - 11:00 AM

Please visit our website www.arizonacourtsassociation.org for more information on the The Bob Wininger Scholarship and The Award of Excellence Program