Enterprise Europe Network Annual Conference Bratislava, 14-16 November 2016
MONDAY 14TH NOVEMBER CONFERENCE PROGRAMME 11:00>14:30
Registration – Meet & Greet – Welcome lunch
14:30>16:00
> MONIKA GULLEROVÁ AUDITORIUM Opening Plenary Session featuring the Enterprise Europe Network Awards 2016
16:00>16:30
> JOSEF MURGAŠ MATCHMAKING AREA
16:30>18:00
18:00>19:30
Bilateral meetings
> ANTON ZAJAC CATERING AREA Coffee break
> MONIKA GULLEROVÁ AUDITORIUM What’s next: debating the future of the Network
> ŠTEFAN BANIČ NETWORKING AREA Coffee break Meet experts and join lively coaching sessions over a coffee at the different booths. > AUREL STODOLA ROOM Taking an integrated approach to innovation management and action plan implementation
> MONK CYPRIAN ROOM From output to outcome: client success through better performance
> JAN BAHÝL’ ROOM The Wow factor! Making the Network famous through great stories
> JURAJ HROMKOVIC ROOM Helping SMEs develop their online business through the Network
> ANTON ZAJAC CATERING AREA Welcome cocktail at the Refinery Gallery A special moment to relax, enjoy live music and catch up with Network colleagues
3
2
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
3
MONDAY 14TH NOVEMBER
OPENING PLENARY SESSION
WHAT’S NEXT: DEBATING THE FUTURE OF THE NETWORK
14:30>16:00
16:30>18:00
MONIKA GULLEROVÁ AUDITORIUM
MONIKA GULLEROVÁ AUDITORIUM
Peter Žiga Minister of Economy of the Slovak Republic
This participatory session will continue the conversation on the evolution of the Network. Participants will learn more about the strategic visions of DG Growth and Network partners before embarking on an inclusive debate on priorities and actions.
Kristin Schreiber Director for COSME Programme and SME Policy, European Commission DG for Internal Market, Industry, Entrepreneurship and SMEs
2016 ENTERPRISE EUROPE NETWORK AWARDS Let us celebrate together and be inspired by successes from across the Network!
Working together in close collaboration, participants will create a common vision for the Network and a set of clear actions to achieve it. The results of the session will form the basis of the conference’s closing plenary. Don’t miss your chance to share your ideas and influence your future!
The Enterprise Europe Network Awards are a standout opportunity for the European Commission and EASME to recognise and honour entrepreneurs from European SMEs who are making the most of the opportunities in the single market by using the services and support of the Enterprise Europe Network. The ceremony will take place during the opening plenary session and will be followed by a short panel discussion with entrepreneurs.
4
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
Target audience All interested participants, including SAG members, coordinators, communication champions, European Commission DG DROW and EASME staff members. There is a maximum capacity of 120 people for this participatory workshop and spaces will be allocated on a first come, first served basis. Speakers • Giacomo Mattino, European Commission DG for Internal Market, Industry, Entrepreneurship and SMEs • Steering and Advisory Group (SAG) bureau members
5
MONDAY 14TH NOVEMBER
Target audience All Network partners Speakers • Maxine Adam, University of Greenwich, Enterprise Europe Network United Kingdom • Iraklis Agiovlasitis, Austrian Research Promotion Agency, Enterprise Europe Network Austria • Marija Popovic, Executive Agency for Small and Medium-sized Enterprises • Eric Koch, Executive Agency for Small and Medium-sized Enterprises • Thomas Röblreiter, Austrian Research Promotion Agency, Enterprise Europe Network Austria
6
TAKING AN INTEGRATED APPROACH TO INNOVATION MANAGEMENT AND ACTION PLAN IMPLEMENTATION
FROM OUTPUT TO OUTCOME: CLIENT SUCCESS THROUGH BETTER PERFORMANCE
16:30>18:00
16:30>18:00
AUREL STODOLA ROOM
MONK CYPRIAN ROOM
The workshop will highlight good practices in integrating EIMC services into the Network’s innovation support services and implementing a tailor-made action plan after the initial assessment.
This workshop looks at how we can enhance Network performance and better engage with SMEs by improving our design thinking, service design, business strategy and communication.
Participants will be taken on a ‘client journey’ through the Network’s services focusing on: > structuring innovation support: internal management; > working with the right clients: filter and select to achieve impact; > the innovation management assessment. They will also learn more about designing and implementing an impactful action plan for client SMEs, addressing: > common innovation management deficiencies and proven ways to address them; > streamlining the action plan and integrating other Network services.
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
Based on a ‘client journey’, the session aims to help Network partners build strong and long-lasting cooperation with their clients by: > sharing good practices and exploring how they can lead to impactful services and enhanced SME engagement; > proposing a client engagement journey using soft skills and competences as a framework for boosting performance; > sharing ideas on how to address potential barriers and reach achievements efficiently; > proposing practical examples that can be implemented upon return to the office.
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
Target audience All Network partners Speakers • Manuel Gigot, Consultant on Innovation and Change Management • Aleš Lipnik, University of Primorska – Science and Research Centre, Enterprise Europe Network Slovenia • Emilien Watelet, Centre d’Entreprise et d’Innovation Héraclès, Enterprise Europe Network Belgium • Lucia Diaz Martin, Agencia Andaluza del Conocimiento, Enterprise Europe Network Spain • Makis Tikfesis, Executive Agency for Small and Medium-sized Enterprises • Darina Botsova, Executive Agency for Small and Medium-sized Enterprises • Rebeca De Sancho Mayoral, Executive Agency for Small and Medium-sized Enterprises
7
MONDAY 14TH NOVEMBER
Target audience All Network partners Speakers • James Harper, Innovate UK, Enterprise Europe Network United Kingdom • Mylène Mesters, Netherlands Enterprise Agency, Enterprise Europe Network Netherlands • Minna Rydgård, Swedish Agency for Economic and Regional Growth, Enterprise Europe Network Sweden • Silje Horrisland-Whist, Innovation Norway, Enterprise Europe Network Norway • George Christou, Research Promotion Foundation, Enterprise Europe Network Cyprus • Jana Holmanova, Technology Centre of the CAS, Enterprise Europe Network Czech Republic • Aivaras Knieža, Kaunas Chamber of CIC, Enterprise Europe Network partner Lithuania • Julia Micunekova, Slovak Business Agency, Enterprise Europe Network Slovakia • Carmen Gilabert González, Madrid Science Park, Enterprise Europe Network Spain
8
THE WOW FACTOR! MAKING THE NETWORK FAMOUS THROUGH GREAT STORIES
HELPING SMES DEVELOP THEIR ONLINE BUSINESS THROUGH THE NETWORK
16:30>18:00
16:30>18:00
JAN BAHYL ROOM
JURAJ HROMKOVIC ROOM
Everyone in the Network has a great client story. But how well can you tell it?
The Retail & Services Sector Group will demonstrate to Network partners how e-commerce (own online platform or e-marketplaces like e-Bay) can help European SMEs enter new markets, increase sales and become more innovative. Through a combination of expert presentations and group discussion, the workshop will explore organisational implications of this new route to market for businesses and how the Network’s advisory services and partnering services can help them achieve success.
This interactive and engaging workshop will give you the tools you need to bring your success stories to life. It will help you communicate more effectively in your everyday work with clients, in one to one meetings as well as on the big stage. You will learn from the Network’s Communication Champions about the power and function of stories in our work and their importance for enhancing the Network’s visibility. You will be coached and supported by experts through a 5-step-model to create, practice and perfect your own story. By the end of the workshop, you will have the know-how and confidence to share your amazing stories with the world.
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
Target audience Network colleagues (business advisors, advisory services providers, innovation advisors) Speakers • Anne-Michèle Barbette, CCILB, Enterprise Europe Network Belgium • Rodolphe Soulard, Chamberlink Limited Enterprise Europe Network North West United Kingdom • Stefania Foresi, Confcommercio – Imprese per l’Italia, Enterprise Europe Network Italy Moderator • Marco Merlino, Executive Agency for Small and Medium-sized Enterprises
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
9
TUESDAY 15TH NOVEMBER CONFERENCE PROGRAMME 9:00>10:30
> JOSEF MURGAŠ MATCHMAKING AREA
> MONIKA GULLEROVÁ AUDITORIUM Profiles: more opportunities for your clients
10:30 >11:00
> ANTON ZAJAC CATERING AREA Coffee break
11:00 >12:00
> MONIKA GULLEROVÁ AUDITORIUM 2016 Best Practice Awards ceremony
Bilateral meetings 12:00>13:30
> ANTON ZAJAC CATERING AREA Lunch break
13:30>15:00
> MONIKA GULLEROVÁ AUDITORIUM Start-ups/scale-ups: the challenge of scaling up SMEs
15:00>15:30
> ANTON ZAJAC CATERING AREA Coffee break
> AUREL STODOLA ROOM Time to boost your access to finance services
> JAN BAHÝL’ ROOM How to make a positive impact in your Host Organisation
> JURAJ HROMKOVIC ROOM Business model development based on design thinking
> ŠTEFAN BANIČ NETWORKING AREA Coffee break Meet experts and join lively coaching sessions over a coffee at the different booths. > AUREL STODOLA ROOM Upgrading your client services with innovation and internationalisation support tools
> MONK CYPRIAN ROOM Helping SMEs to benefit fully from the single market: good practice and new horizons for the Network
> JAN BAHÝL’ ROOM The Network as a keypartner in the regional SME support ecosystem
> JURAJ HROMKOVIC ROOM New opportunities and sources for technology transfer
> ŠTEFAN BANIČ NETWORKING AREA Lunch break Join the Sector Group Disco hosted by the Sector Group Chairs from 13:00. > AUREL STODOLA ROOM SME globetrotters: providing effective internationalisation services to local businesses
15:30>17:00
> MONIKA GULLEROVÁ AUDITORIUM Closing Plenary Session
19:30>23:00
> STARÁ TRŽNICA (BRATISLAVA’S OLD MARKET) Networking Gala Dinner (Dress code: Cocktail dress & smart attire)
10
> MONK CYPRIAN ROOM EIT KICs and MSCA: synergies with DG EAC initiatives for the benefit of SMEs
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
> MONK CYPRIAN ROOM Improve your brokerage event
> JAN BAHÝL’ ROOM Dealing with daily management challenges: peer support for Network coordinators
> JURAJ HROMKOVIC ROOM Network IT tools: future and best practice
> ŠTEFAN BANIČ NETWORKING AREA Coffee break Meet experts and join lively coaching sessions over a coffee at the different booths.
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
11
TUESDAY 15TH NOVEMBER
CLOSING PLENARY SESSION
PROFILES: MORE OPPORTUNITIES FOR YOUR CLIENTS
15:30>17:00
09:00>10:30
MONIKA GULLEROVÁ AUDITORIUM
MONIKA GULLEROVÁ AUDITORIUM
Panel > Caroline Gray-Stephens, Enterprise Europe Scotland, Enterprise Europe Network, United Kingdom > Daniela Tchonkova, Applied Research and Communications Fund (ARC Fund), Enterprise Europe Network Bulgaria > Giacomo Mattinò, European Commission, European Commission DG for Internal Market, Industry, Entrepreneurship and SMEs > José Puigpelat, Executive Agency for Small and Medium-sized Enterprises
Everybody knows about the Partnership Opportunities Database (POD), but how many of us use it to its full potential?
Session moderated by > Peter Wragg, European Commission
Join this workshop to learn tips and tricks from the gurus of the POD validation on: > Creating profiles; > Promoting clients’ activities; > Helping clients’ access information on partner requests. Partners interested in identifying the needs of their clients to use POD for entering profiles or queries can also check: > at the Network stand (for a presentation of mindQ apps); > at the tables for bilateral meetings with experienced external reviewers (for consulting based on specific cases).
Closing speeches > Marco Malacarne, Executive Agency for Small and Medium-sized Enterprises
12
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
Target audience Profile managers and profile writers; Partners using POD for queries; Partners interested in received EoI. Speakers • Triin Udris, Væksthus Sjælland, Enterprise Europe Network Denmark • Jenny Lawson, City of Bradford Council, Enterprise Europe Network United Kingdom • Julia Kümper, Osnabrück University of Applied Sciences, Europe Network Germany • Simon Poulsen, Vaeksthus Copenhagen (VHHR), Enterprise Europe Network Denmark • Andrea Kindler, Austrian Research Promotion Agency, Enterprise Europe Network Austria • Clemens Kozmich, Business Upper Austria, Enterprise Europe Network Austria • Makis Tikfesis, Executive Agency for Small and Medium-sized Enterprises • Martin Taslakov, Executive Agency for Small and Medium-sized Enterprises
13
TUESDAY 15TH NOVEMBER
Target audience Network coordinators, Network Project Managers, Newcomers, Innovation advisers, Thematic Contact Points Access to Finance, European Network partners. Speakers • Nicola-Elizabeth Morris, European Commission DG for Internal Market, Industry, Entrepreneurship and SMEs • Georg RAAB, European Commission DG for Internal Market, Industry, Entrepreneurship and SMEs • Raffaella Bruzzone, Unioncamere Liguria, Enterprise Europe Network Italy, Working Group Access to finance chair • Constantine Vaitsas, Foundation for Research and Technology Hellas Enterprise Europe Network Greece • Eileen Modral, Oxford Innovation Services Limited Enterprise Europe Network United Kingdom • Bertram Reddig, DSGV, Enterprise Europe Network Germany • Verena Würsig, NRW.BANK, Enterprise Europe Network Germany
14
TIME TO BOOST YOUR ACCESS TO FINANCE SERVICES
EIT KICS AND MSCA: SYNERGIES WITH DG EAC INITIATIVES FOR THE BENEFIT OF SMES
9:00>10:30
09:00-10:30
AUREL STODOLA ROOM
MONK CYPRIAN ROOM
Building on the results of the Network’s Access to Finance Working Group, a panel of experts from across the Network will join representatives from DG GROW to discuss how Network partners can: > organise successful business-to-finance (b2f) events; > use the SME readiness methodology effectively; > carry out a ‘mapping’ of local sources of funding.
Participants will have the opportunity to learn about a variety of SME-focused initiatives including: > the SME Innovation Associate: first response of SMEs; > MSCA: Researchers working for, or trained by SMEs; > the ‘Society and Enterprise’ panel for individual researchers; > European Industrial Doctorates.
Participants will have the opportunity to pose questions on the types of access to finance services to be offered to local SME clients in their regions. They can also hear the latest news on the EU financial instruments, investment plan, right for credit feedback and its implications for the Enterprise Europe Network.
They can also join the discussion on Future Actions for Access to Skills.
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
They will also be able to learn about the Knowledge and Innovation Communities (KICs) of EIT and how they are working with the Network for high growth SMEs. In this context, colleagues from Enterprise Europe Network Niedersachsen will present their experiences of how EIT and Network synergies can work in practice.
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
Target audience All Network partners Speakers • Sven Schade, European Commission DG for Internal Market, Industry, Entrepreneurship and SMEs • Nathalie Pasquier, European Commission DG Education and Culture • Costas Karamanis, PRAXI Network, Enterprise Europe Network Greece • Daniela Tchonkova, Applied Research and Communications Fund (ARC Fund), Enterprise Europe Network Bulgaria Moderator • Georgia Tzenou, National Documentation Centre (ΕΚΤ), Enterprise Europe Network Greece
15
TUESDAY 15TH NOVEMBER
Target audience All Network partners Speakers • Anne Starkie-Alves, Executive Agency for Small and Medium-sized Enterprises • Stefan Vratny, CEO, BIC Bratislava (Slovakia) • Raluca Cibu-Buzac, Tehimpuls – The Regional Innovation and Technology Transfer Centre, Enterprise Europe Network Romania
16
HOW TO MAKE A POSITIVE IMPACT IN YOUR HOST ORGANISATION
BUSINESS MODEL DEVELOPMENT BASED ON DESIGN THINKING
09:00>10:30
09:00>10:30
JAN BAHYL ROOM
JURAJ HROMKOVIC ROOM
Drawing from best practice across the Network, this hands-on session will equip participants with the tools, skills and ideas they need to make a lasting and positive impact in their Host Organisations. The session will be the culmination of the 2016 Host Organisation Outreach Campaign and include Network highlights from this year-long campaign as well as insights from senior figures from Host Organisations.
Target audience Innovation Advisors, Network consultants
Group discussions facilitated by members of the Communication Champions group.
This workshop links up two ‘must haves’ of modern business development: the business model concept and the design thinking method. We will discuss how we can use them both to have the biggest positive impact on our clients. The session will combine scussion and group workto enable participants to build on peers’ experience and good practices in using design thinking as part of the Network service. After the workshop, participants will have a good understanding of: how to analyse a new client’s company through lense of their business model and how to provideNetwork support to develop it.
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
17
Speakers • Dr Agnieszka Turyńska, Wroclaw Centre for Technology Transfer of Wroclaw University of Technology, Enterprise Europe Network partner Poland, Wroclaw • Hubert Dyba, Regional Centre for Innovation and Technology Transfer, West Pomeranian University of Technology in Szczecin, Enterprise Europe Network Poland
TUESDAY 15TH NOVEMBER
Target audience All Network staff interested in contributing to the development of the next generation of tools for business and innovation support. Speakers • Sven Schade, European Commission DG for Internal Market, Industry, Entrepreneurship and SMEs • Sarah van Haelst, Agence Bruxelloise pour l’entreprise, Enterprise Europe Network Belgium • Veronika Hackl, Icunet, Germany • Jan Pavlik, Enviros • Martin Ruppert, IMP³rove Academy
18
UPGRADING YOUR CLIENT SERVICES WITH INNOVATION AND INTERNATIONALISATION TOOLS
HELPING SMES TO BENEFIT FULLY FROM THE SINGLE MARKET: GOOD PRACTICE AND NEW HORIZONS FOR THE NETWORK
11:00>12:00
11:00>12:00
AUREL STODOLA ROOM
MONK CYPRIAN ROOM
EU-funded pilot projects are developing tools to enable countries and regions to enhance their business support services. The session will present projects offering concrete opportunities to enhance and complement Network services. They include: > providing videos to local business TV chains showing the diversity of ‘business innovation’; > projects by Network partners to exploit the full potential of online collaboration; > tools to enhance SMEs’ intercultural business communication skills and recognise innovation markets in emerging economies; > supporting ‘design driven innovation’; > material efficiency benchmarking tools to reduce the cost of raw materials; > supporting industrial value chains through clusters.
The objective of this workshop is to illustrate and exchange experiences on: > how Single Market advisory services can be integrated into the Network’s service package for addressing SMEs’ strategic needs; > how Network partners are generating impact for SMEs through their single market services and how these are integrated across the consortium; > how clients’ needs are evolving and ideas for single market services of the future; > how the Network can be better supported to deliver impact in this policy area.
Target audience All Network partners
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
19
Speakers • Nicola-Elizabeth Morris, European Commission DG for Internal Market, Industry, Entrepreneurship and SMEs • Alexandre Colomb, CCI Bretagne, Enterprise Europe Network France • Jitka Rysava, Centre for Regional Development of the Czech Republic, Enterprise Europe Network Czech Republic • Mathilde Murphy, Exemplas Holding Limited, Enterprise Europe Network United Kingdom
TUESDAY 15TH NOVEMBER
Target audience All Network partners Speakers • Argyro Karachaliou and Sandra Steinhauer, European Commission DG for Internal Market, Industry, Entrepreneurship and SMEs • Marija Popovic, Executive Agency for Small and Medium-sized Enterprises • Marek Przeor, Head of Sector Smart Growth, European Commission, DG for Regional Policy • Tony Backer-Meurke, Tillväxtverket, Enterprise Europe Network partner Sweden • Vesna Torbarina, The Croatian Chamber of Economy, Enterprise Europe Network Croatia • Cristian Gotia, West Regional Development Agency, Enterprise Europe Network Romania
THE NETWORK AS A KEY PARTNER IN THE REGIONAL SME SUPPORT ECOSYSTEM
NEW OPPORTUNITIES AND SOURCES FOR TECHNOLOGY TRANSFER: DUAL USE & KETS
11:00>12:00
11:00>12:00
JAN BAHÝL’ ROOM
JURAS HROMKOVIC ROOM
The session will provide an overview of DG GROW’s initiatives to strengthen the Network’s position in the macro-regions, including actions undertaken in EUSAIR and EUSDR. Participants will learn about the SME-related priorities of the four macro-regions with a specific focus on Network good practices, including: > Baltic Region: Network cooperation with regional authorities; > Adriatic Ionian Region: Network actions within EUSAIR; > Danube Region: Cooperation on Smart Specialisation Areas across the Danube Region, presentation of the upcoming project and call for interested Network partners to participate; > presentation of the current Thematic Smart Specialisation platforms.
High technology applications in the military and civil domains are converging more and more. Reducing the segmentation between civil and defence applications can have a positive impact in terms of innovation and cost-reduction (developing improved synergies, creating economies of scale and reducing unit costs). The defence industry is recognised as a generator of innovation, centred on high-end engineering and technologies and creating important indirect effects on other sectors, such as electronics, space and civil aviation. In this context, the session will explore how Dual Use and Key Enabling Technologies are playing an essential role in technology transfer opportunities.
Target audience All Network partners Speakers • Filippo Pasquet, European Commission DG for Internal Market, Industry, Entrepreneurship and SMEs • Paul Anciaux, European Commission DG for Internal Market, Industry, Entrepreneurship and SMEs • Pierre Di Toro, European Defence Agency • Mathieu Moreau, European Commission DG for Internal Market, Industry, Entrepreneurship and SMEs Moderator • Emilien Watelet, Heracles Business Innovation Centre, Enterprise Europe Network Belgium, Chair of the Sector Group ‘Aeronautics, Space and Dual Use’
Moderator • István Németh, European Commission DG for Internal Market, Industry, Entrepreneurship and SMEs
20
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
21
TUESDAY 15TH NOVEMBER
Target audience All Network partners Speakers • Patrick De Smedt, European Commission DG for Internal Market, Industry, Entrepreneurship and SMEs • David Golding, Innovate UK, Enterprise Europe Network United Kingdom • Fabio Montagnino, Consorzio Arca, Enterprise Europe Network Italy • Clarelisa Camilleri, EBN • Muriel De Grande, Executive Agency for Small and Medium-sized Enterprises • Darina Botsova, Executive Agency for Small and Medium-sized Enterprises
22
START-UPS/SCALE-UPS: THE CHALLENGE OF SCALING UP SMES
SME GLOBETROTTERS: PROVIDING EFFECTIVE INTERNATIONALISATION SERVICES TO LOCAL BUSINESSES
13:30>15:00
13:30>15:00
MONIKA GULLEROVA AUDITORIUM
AUREL STODOLA ROOM
The workshop on scale-ups has a two-fold purpose: to inform the Network on the results of the Working Group on scale-ups and the potential services to be provided by the Network, and to present the new call for the Enterprise Europe Network action supporting young companies scaling-up their activities in the Single Market. The answers to any call-related questions will be published afterwards for reference to the Network.
The workshop explores ways to provide more effective internationalisation services to local SME clients. Drawing from successful experiences in Denmark and Scotland, participants will learn how a ‘holistic’, impact-oriented service approach can lead ‘high-potentials’ (highly innovative SMEs with great potential to internationalise beyond the EU Single Market) from the identification of their particular service needs to the signature of partnership agreements in fast-growing third markets.
The workshop shall be interactive, triggering a discussion on the Network services for fast-growing scale-ups. A case study of a start-up receiving support from the Network shall illustrate the possible actions in this direction and outline the role of the partners in the scale-up journey of a company. EBN will join the panel discussion with expertise in the detection, incubation and acceleration of high-potential innovative start-ups.
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
As well as hearing from the CEO of a company that has benefitted from these targeted Network services, participants will also be able to learn about other EU-financed internationalisation initiatives.
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
Target audience Network coordinators; Network Project Managers; Newcomers; Innovation advisers; Thematic Contact Points Internationalisation; European Network partners & Business Cooperation Centres. Speakers • Giacomo Mattino, European Commission DG for Internal Market, Industry, Entrepreneurship and SMEs • Jean-Marie Avezou, European Commission DG for Internal Market, Industry, Entrepreneurship and SMEs • Simon Poulsen, Vaeksthus Copenhagen (VHHR), Enterprise Europe Network Denmark • Lorna Maclean, Scottish Enterprise, Enterprise Europe Network United Kingdom • Niklas Laugesen, NAPP • Further speakers from the Network’s Business Cooperation Centres
23
TUESDAY 15TH NOVEMBER
Target audience Organisers of brokerage event; partners interested in using new, more efficient tools for managing brokerage events; partners interested in learning by showing and participating. Speakers • Antonia Benigno, Confindustria Sicilia, Enterprise Europe Network Italy • Niels Dickens, Enterprise Europe Network partner Luxembourg • Sabrina Sagramola, Chamber of Commerce of the Grand Duchy of Luxembourg, Enterprise Europe Network Luxembourg • Anna Sibilla, Executive Agency for Small and Medium-sized Enterprises • Martin Taslakov, Executive Agency for Small and Medium-sized Enterprises
24
IMPROVE YOUR BROKERAGE EVENT
DEALING WITH DAILY MANAGEMENT CHALLENGES: PEER SUPPORT FOR NETWORK COORDINATORS
13:30>15:00
13:30>15:00
MONK CYPRIAN ROOM
JAN BAHÝL’ ROOM
Participants will have the opportunity to learn from experienced Network partners about the latest tried and tested tools to manage brokerage events. The session will include examples of successful practices, information on the advantages of using the tools, tips and tricks as well as live demonstrations. In addition, participants will be able to recap on procedures for reporting their brokerage events and company missions to make sure they have everything covered from A-Z.
The idea of a buddy system came from Network coordinators at their Coordinators’ Days in June 2016. They identified the need for peer support to face day-to-day challenges related to their function. They also realised that many challenges they face individually are similar across the whole Network (rotation of staff, motivation of staff, new recruits, etc.).
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
This hands-on workshop will deepen the discussion and create the VIC Lounge – a bottom-up peer-to-peer empowering scheme for Network coordinators. The session will also discuss the challenges Network coordinators face and design the longer term roll-out of our buddy system so that all coordinators can feel fully supported by their colleagues.
Target audience Network coordinators Speakers • Lutgart Spaepen, Vlaams Gewest, Enterprise Europe Network Belgium • Raluca Cibu-Buzac, Tehimpuls – The Regional Innovation and Technology Transfer Centre, Enterprise Europe Network Romania • Rebeca De Sancho Mayoral, Executive Agency for Small and Medium-sized Enterprises • Maya Todorova, Executive Agency for Small and Medium-sized Enterprises
25
TUESDAY 15TH NOVEMBER
Target audience All Network partners Speakers • Martin Antonov, Executive Agency for Small and Medium-sized Enterprises • Constantine Karamanis, PRAXI Network, Enterprise Europe Network Greece • Spyros Kellidis, Regional Development Agency of West Macedonia (ANKO) S.A, Enterprise Europe Network Greece
26
NETWORK IT TOOLS: FUTURE AND BEST PRACTICE
BEST PRACTICE AWARDS
13:30>15:00
11:00>12:00
JURAJ HROMKOVIC ROOM
MONIKA GULLEROVÁ AUDITORIUM
The session will explain how to take advantages of the Network’s existing IT tools and what changes can be expected in the future, using a combination of presentations, practical examples and discussion.
The Best Practice Awards recognise Network partners who have developed outstanding working methods, useful tools or innovation in service delivery. This year, a total of 12 good practices have been nominated.
In particular, participants will hear from IT Champions and EASME staff who will present the IT projects in progress and in preparation. They will also hear the latest tips and tricks on writing good quality profiles, Advisory Service Outcomes (ASOs) and Partnership Agreements (PAs).
Enterprise Europe Network Best Practice 2016 – Jury Prize and Partners Award > Learning through interviews: optimising the Network effect: Aquitaine développement innovation (France) and Business Upper Austria – OO Wirtschaftsagentur GMBH (Austria). > Sharing offices, building teams and strengthening the Network: Vaeksthus Copenhagen (Denmark), Agro Business Park (Denmark), Vaeksthus Zealand (Denmark), Cluster Excellence Denmark (Denmark), Invest In Skåne (Sweden), VLAIO (Belgium). > A simple improvement with far-reaching results: Slovak Business Agency (Slovakia). > Smart ways to raise awareness of innovation s ervices among high-potential SMEs: Hessen Trade & Invest GmbH (Germany), ACCIO (Spain), IVACE (Spain), Sabancy University (Turkey) and University of Greenwich (UK). > Setting the standard for coordinated national communication: Eurosportello-Servizi Informativi per le Imprese (Italy).
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
27
TUESDAY 15TH NOVEMBER BEST PRACTICE AWARDS
GALA DINNER
11:00>12:00
19:30>23:00
MONIKA GULLEROVÁ AUDITORIUM
STARÁ TRŽNICA
> A mobile app for partnership opportunities on the move: Stiftung Fachhochschule Osnabrueck (Germany), Euresearch (Switzerland) and ZENIT Zentrum fur Innovation und Technik in Nordrhein-Westfalen GMBH (Germany). > Leveraging other EU programmes to promote our services: Invest Northern Ireland (UK). > From pioneers to mentors: Federation of Industries of Northern Greece (Greece) and London Chamber of Commerce & Industry (LCCI). > To join or not to join?: ZENIT GmbH, Mülheim an der Ruhr (Germany). Enterprise Europe Network Sector Group Best Practice 2016 > The Big 3 – cross-sectoral cooperation that works: SG Micro- & Nanotechnologies, SG Materials, SG BioChemTech; Kamer van Koophandel (The Netherlands, University of Greenwich (UK) and IMG Innovations Management GmbH (Germany). > Tour d’Europe – a blueprint to solve the buyer-seller conundrum: SG Agrofood; Scottish Enterprise (UK), VLAIO (Belgium), RVO (the Netherlands) and ALMI (Sweden). > How to double your achievements in one year: SG Environment; Camara Oficial de Comercio Industria y Navegación de Cantabria (Spain), Camara de Comercio e Industria do Centro (Portugal) and REG LAB (Denmark).
Location Stará Tržnica (Old Market Hall) Námestie SNP 25, 811 01 Bratislava Slovakia GPS coordinates 48.1446, 17.11126
The networking gala dinner will take place on Tuesday the 15th of November at Stará Tržnica, the old market hall. Stará Tržnica is located in the heart of Bratislava, in the pedestrian zone of the historic city centre. It is within a 10-minute walk through the old city from the bus stop ‘Nový most’ (served by bus line 70 connecting the Refinery Gallery with the city centre). Boasting a unique architecture, Stará Tržnica is a sought after venue in Bratislava for concerts, gala evenings and special events during the week and thematic food markets during weekends. The formal opening of the dinner will be made by Rastislav Chovanec, 2nd State Secretary of the Ministry of Economy of the Slovak Republic and Kristin Schreiber, Director for COSME Programme and SME Policy, European Commission DG for Internal Market, Industry, Entrepreneurship and SMEs. Entertainment activities during the dinner: > Folkcool event by SĽUK > Robo Opatovský’s jazz band
28
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
29
WEDNESDAY 16TH NOVEMBER CONFERENCE PROGRAMME 9:00>10:30
10:30>11:30
11:30>13:00
30
> JOSEF MURGAŠ MATCHMAKING AREA Bilateral meetings
> MONIKA GULLEROVÁ AUDITORIUM
> AUREL STODOLA ROOM National meeting Bulgaria
> MONK CYPRIAN ROOM National meeting France
> JAN BAHÝL’ ROOM National meeting Hungary
> JURAJ HROMKOVIC ROOM National meeting Greece and Cyprus
>MEZZANINE ŠTEFAN BANIČ AREA
> MONIKA GULLEROVÁ AUDITORIUM Black Sea and Caucasian Region: turning regional dynamics into a European success story
> AUREL STODOLA ROOM Cooperating with the Network’s Associate Members: what’s in it for my clients?
> MONK CYPRIAN ROOM Business Cooperation Centres in Europe, America and Oceania – Closed meeting
> JAN BAHÝL’ ROOM IPR Helpdesk Ambassadors’ meeting – Closed meeting
> JURAJ HROMKOVIC ROOM Thematic Groups execs: a strategic outlook ahead – Closed meeting
>MEZZANINE ŠTEFAN BANIČ AREA Thematic Group Innovation – Closed meeting
> AUREL STODOLA ROOM National meeting Poland
> MONK CYPRIAN ROOM National meeting United Kingdom
> JAN BAHÝL’ ROOM National meeting Republic of Moldova
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
31
WEDNESDAY 16TH NOVEMBER
Target audience Business internationalisation experts and advisers from all European regions working for the Enterprise Europe Network. Moderator • Katerina Tzitzinou, Federation of Industries of Northern Greece, Enterprise Europe Network Greece Speakers • Lyubomir Trifunovich, Russian Union of Innovative Technological Centre, Enterprise Europe Network Russia • David Shiolashvili, Entrepreneurship Development Agency, Enterprise Europe Network Georgia • Karen Gevorgyan, Small and Medium Entrepreneurship Development National Center, Enterprise Europe Network Armenia • Serdal Temel, EGE UNIVERSITESI, Enterprise Europe Network Turkey • Olena Fesenko, Institute of Physics of National Academy of Sciences, Enterprise Europe Network Ukraine
32
BLACK SEA AND CAUCASIAN REGION: TURNING REGIONAL DYNAMICS INTO A SUCCESS STORY
COOPERATING WITH THE NETWORK’S ASSOCIATE MEMBERS: WHAT’S IN IT FOR MY CLIENTS?
10:30>11:30
10:30>11:30
MONIKA GULLEROVÁ AUDITORIUM
AUREL STODOLA ROOM
This fast-moving workshop will present the Black Sea and Caucasian area and economy. Each participant will give a 6-minute presentation on why his/her country is attractive for business – focusing on business and investment opportunities as well as the key sectors of interest. The presenter will also talk about strategic future collaboration plans and activities with specific target countries (such as planned company missions) seeking cooperation with Network partners in the corresponding countries.
The main objective of the workshop is to introduce the Associate Members and to highlight how Network partners can collaborate with them to better serve their local SME clients. In addition to elevator pitches on the activities and services of each Associate Member, there will also be a panel discussion with EUROCHAMBRES and EUREKA.
Target audience Network coordinators; Network Project Managers; Network Internationalisation advisers; Newcomers, Innovation advisers; Associate members acting at European level.
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
33
The workshop is designed to increase the potential for interaction and collaboration between Network partners and BCCs and to promote the concept and benefits of the Mentor – Mentoree (M&M) methodology. • Oxana Paladiciuc, Organization for Small and Medium Enterprises Sector Development, Enterprise Europe Network Moldova • Teodora Sotirova, Bulgarian Industrial Association – Union of the Bulgarian Business, Enterprise Europe Network Bulgaria • Diana Cojocaru Belteu, Constanta Chamber of Commerce, Industry, Shipping and Agriculture (CCINA), Enterprise Europe Network Romania
Conclusions • Annette Moritz, Business Development and Technology Transfer Corporation of SchleswigHolstein, Enterprise Europe Network Germany
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
Speakers • Thomas Steiert, Executive Agency for Small and Medium-sized Enterprises (EASME) • Nicola-Elizabeth Morris, European Commission DG Internal Market, Industry, Entrepreneurship and SMEs • Dirk Vantyghem, EUROCHAMBRES • Frederic Bouyges, EUREKA
WEDNESDAY 16TH NOVEMBER
Target audience European IPR Helpdesk Ambassadors Speakers • Cyrille Dubois, European Intellectual Property Right Helpdesk • Onur Emul, European Intellectual Property Right Helpdesk
CLOSED MEETING – ENTERPRISE EUROPE NETWORK SERVICES AND INTELLECTUAL PROPERTY (A MAPPING EXERCISE)
CLOSED MEETING – THEMATIC GROUPS EXECS: A STRATEGIC OUTLOOK AHEAD
10:30>11:30
10:30>11:30
JAN BAHÝL’ ROOM
JURAJ HROMKOVIC ROOM
The aim of the workshop is to map, for each service provided by Enterprise Europe Network advisors: > the IP-related activity to be undertaken; > the services and tools to consider to provide the relevant IP support.
The concept of Thematic Groups and Thematic Contact Points (mainly as exchange forum for information and expertise) is still new but has started to pick up recently. Some of them have had their kick off meetings and started their activities.
This will provide a clear and practical approach to IP services for SMEs that can benefit the whole Network.
The idea of this meeting is to develop, with the help of the members of the Thematic Groups’ executive boards, a strategic outlook for the future of those groups and to talk about concrete activities to make them a success.
Target audience Thematic Contact Points members of (TCPs) Organisers • Eric Koch, Executive Agency for Small and Medium-sized Enterprises (EASME) • Nicola-Elizabeth Morris, European Commission DG Internal Market, Industry, Entrepreneurship and SMEs
CLOSED MEETING – BUSINESS COOPERATION CENTRES IN EUROPE, AMERICA AND OCEANIA 10:30>11:30 MONK CYPRIAN ROOM Target audience BCCs from North America (Canada and USA); Europe (Switzerland, Norway, Georgia, Belarus); New Zealand and Israel. Organiser • Marco Merlino, Executive Agency for Small and Medium-sized Enterprises (EASME)
The Business Cooperation Centres from North America (Canada and USA), Europe ( Switzerland, Norway, Georgia, Belarus), New Zealand and Israel will meet with Executive Agency for Small and Medium-sized Enterprises, the European Commission DG Internal Market, Industry, Entrepreneurship and SMEs and their mentors. The objective is to discuss the progress made in the first year of the Network’s operation, the joint activities in 2016, define further training needs and their SAG representative will be elected. Participants will get an update on the policy developments and the IT tools.
34
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
35
BRATISLAVA INFO
MATCHMAKING AREA
Bratislava is the capital of Slovakia, located in the very heart of Europe. With half a million inhabitants, it is the largest city in the country. The city is set between the river Danube and the Low Carpathians, known for small family vineyards. Mild weather and many sunny days, make Bratislava one of the warmest spots in Slovakia. The city is advantageously located on the borders of Austria and Hungary with easy links to their capitals Vienna and Budapest. The National Council, the government and other state bodies have their seat in Bratislava.
Jozef Murgaš matchmaking area A quick and easy way to meet potential cooperation partners. Delegates who have submitted cooperation profiles via the conference website can meet here to build connections. B2match staff will be available at the information helpdesk in the matchmaking area throughout the event.
The city is the driving economic force of the country where many institutions and companies have their headquarters. Based on GDP per habitant, the Bratislava region is the sixth richest region in Europe and approximately 30 % of the Slovak national GDP is generated in there.
© Schutterstock
Bratislava is also the Slovak centre of research and education: the biggest and oldest Universities (Comenius University, Slovak Technical University, etc.) and the Slovak Academy of Sciences have their seats there.
36
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
37
NETWORKING AREA / STANDS EU-OSHA If you are involved in an
The information booths of the Executive Agency for Small and Medium-sized Enterprises, the DG Internal Market, Industry, Entrepreneurship and SMEs and the Enterprise Europe Network, and the mezzanine area are hosting a series of coaching and meet the expert sessions during coffee breaks:
Štefan Banic networking area: your chance to learn from peers and connect with experts
Executive Agency for Small and Medium-sized Enterprises STAND
innovative project which is helping to improve Occupational Safety and Health (OSH) in small and
Mingle with attendees and like-minded peers to discuss business opportunities, share know-how or discover common interests.
medium-sized enterprises, EU-OSHA wants to hear about it! The 2016/2017 EU-OSHA Network Award scheme is your chance to get European recognition for your project. It is a competition to find the most innovative and effective Network projects promoting safer and healthier workplaces among European SMEs. Come and visit the EU-OSHA stand in the Stefan Baníč networking area.
38
The Štefan Banic networking area also hosts a variety of information booths where you can find out more about: > Enterprise Europe Network partners > Executive Agency for Small and Medium-sized Enterprises (EASME) > DG Internal Market, Industry, Entrepreneurship and SMEs > European and International IPR Helpdesks > CEN-CENELEC European Standardization > European Chemicals Agency (ECHA) > European Agency for Safety & Health at Work (EU-OSHA) > EUROCHAMBRES > European Organization for Nuclear Research (CERN) > EUREKA/EUROSTARS > EBN Innovation Network > IMP³rove Academy
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
DG Internal Market, Industry, Entrepreneurship and SMEs STAND
Enterprise Europe Network partners STAND
MEZZANINE area
MONDAY 14TH NOVEMBER 16:00>16:30
Partnership Process and Partnership Opportunity Database (POD) Thematic Contact Point members
EU Open for Business Campaign: increasing the use of EU services and tools among SMEs
The Enterprise Slovak Europe Network Business Corner Thematic Contact Points
TUESDAY 15TH NOVEMBER 10:30>11:00
Your Europe Business: Practical guide to doing business in Europe
The EU Financial Instruments team in DG GROWTH
The Enterprise Europe Network Communication Champions
Partnership Opportunity Database (POD) related tools and apps: MindQ
13:00>13:30
—
—
The Sector Groups Live
—
15:00>15:30
Partnership Process and Partnership Opportunity Database (POD) Thematic Contact Point members
Resource Efficiency Services and Self-Assessment Tool
Intuitive tools for matchmaking events: B2fair
Your Europe Advice and SOLVIT: Single Market tools available for SMEs
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
39
FLOOR PLAN
H
ANTON ZAJAC CATERING AREA
1
6
JOZEF MURGAŠ MATCHMAKING AREA AUREL STODOLA ROOM JURAJ HROMKOVIČ ROOM MONIKA GULLEROVÁ AUDITORIUM MONK CYPRIAN ROOM JÁN BAHÝĽ ROOM
7
MEZZANINE ROOM
2 3 4 5
TOILETS
C
D E
EVENT VENUES
REGISTRATION
Refinery Gallery (conference venue) Vlčie hrdlo 2222/1 821 07 Bratislava
Registration is possible from 11:00 on Monday 14th November and from 8:00 on Tuesday 15th and Wednesday 16th November. Delegates must collect their One Tap badge each morning.
1
D
STAIRS
PRACTICAL INFORMATION
A
B
F 7
STAIRS 2
G
3
STAIRS TO MEZZANINE ROOM
Stará Tržnica – Old Market (networking dinner venue) Námestie SNP 484/25 811 01 Bratislava – Staré Mesto
H 4
5
6
SOCIAL MEDIA We will be tweeting live throughout the event. Join in by posting your comments and pictures on Twitter using #EEN16 and following @EEN_EU for live updates. NETWORKING
A B C D E F G H
1 2 3 4 5 6 7
CLOAKROOM REGISTRATION INFO DESK TERRACE ŠTEFAN BANIČ NETWORKING AREA COFFEE INTERNET CORNER ANTON ZAJAC CATERING AREA JOZEF MURGAŠ MATCHMAKING AREA AUREL STODOLA ROOM JURAJ HROMKOVIČ ROOM MONIKA GULLEROVÁ AUDITORIUM MONK CYPRIAN ROOM JÁN BAHÝĽ ROOM MEZZANINE ROOM TOILETS
40 H
Enhance your networking experience by using your One Tap Blendology badge. By tapping badges delegates can stay connected beyond the conference and keep in touch on the Network issues that matter. WiFi Free Wi-Fi is provided to all delegates within the conference venue. In case of any technical problems, please refer to the Info Desk. Guest user name EENAC 2016 Guest Password EENAC2016
Catering Working lunches are served in the Anton Zajac catering area. A permanent coffee station is also available in the Štefan Banič networking area.
Internet corner Four computers connected to a printer are available to delegates during the entire event.
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
EMERGENCY INFORMATION
USEFUL INFORMATION
Emergency number: 112 or 158 Bratislava Police: 0961 01 1111
City code in Slovakia: +421
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
Taxi companies: > Taxi Bratislava: +421 2 16 300 > Hello Taxi: +421 2 16 321 > Fun Taxi: +421 905 916777
41
PRACTICAL INFORMATION
PRACTICAL INFORMATION
SHUTTLE BUSES There will be two main shuttle bus lines available to take conference delegates from Bratislava’s Old City to the Refinery Gallery.
For further information on timing and pickup and drop-off points, please check the conference website or at the Info Desk at the Refinery Gallery.
Line 1 will cover the following hotels: Austria Trend Hotel, Avance, Bôrik, Carlton, Crowne Plaza, Danubia Gate Hotel, Falkensteiner, Grand Hotel River Park, Ibis, Mercure, Saffron, Sheraton and Tatra.
42
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
Line 2 will cover the following hotels: Apollo Hotel, Bratislava Hotel, Double Tree by Hilton, Holiday Inn, Chopin Hotel, Lindner Hotel, NH Gate One Bratislava.
ENTERPRISE EUROPE NET WORK ANNUAL CONFERENCE 2016
43
