Mobile Devices: Can You Hear Me Now? HLAA, Providence, RI June 23, 2012

Perry C. Hanavan, Au.D. Augustana College Sioux Falls, SD

Session Objectives 1. Identify the four major Smartphone platforms (Android, iPhone iOS, Blackberry OS and Windows Phone). 2. Identify hearing aid compatible Smartphones. 3. Identify practical Smartphone apps for persons with hearing loss.

Mobile Device Assistive Skills Task

Patient 1 MDAST 4

Skill Ability

3

2

1

0

Task

Patient 2

Smartphone vs. Feature Phone • Feature phone--low-end mobile devices – Cell phone with texting, camera, etc.

• Smartphone--high-end devices – Android – iPhone

Fastest Spreading Technology

(Sebastian Anthony on May 9, 2012)

~50% Own a Smartphone

Smartphones Have Conquered PCs

http://money.cnn.com/2011/02/09/technology/smartphones_eclipse_pcs/ February 9, 2011

Survey Says: 87% Android Owners

“The writing is on the stall. This study confirms what we all know– that the last private place is no longer private. And, that the ‘mobile-everywhere’ phenomenon is flushing out a host of new opportunities for savvy communicators.” Nicole Burdette (survey of 1,000 Americans by 11mark)

% of Total Cell Phone Shipments/Smartphones

Smartphones by Age Group

Smartphone Operating Systems • • • • • •

Android iOS Blackberry OS Windows Phone Symbian Palm

Google Apple RIM Microsoft Nokia** Palm*

**11 February 2011, Microsoft & Nokia announced a partnership with Windows Phone becoming the primary Smartphone operating system for Nokia.

Q3 2011 OS Platform Share

2012 Smartphone Platform Share

Smartphone App Stores 1. Android (Google) play.google.com

2. iOS (Apple) itunes.apple.com/us/genre/ios/id36?mt=8

3. Blackberry OS us.blackberry.com/apps-software/appworld/

4. Windows Phone marketplace.windowsphone.com

5. Palm www.palm.com/us/products/software/mobileapplications.html

Smartphone Users vs. Other Cell Users

Smartphone Compatibility for HOH • Audio, Visual and Vibrating Features • Bluetooth®, Loopsets, Neckloops, or Silhouette Compatible • Closed Captioning • Hearing Aid Compatible • Hearing Aid Menu - Telecoil function on some cell phones requires user activation--abeled “Hearing Aid Mode” or “Hearing Aid Compatible Menu.” • Text Communications - Apps with similar text-based web services can also be downloaded. • TTY Compatible • Video Conferencing • Visual Displays to Indicate Call Functions • Voice Output • Volume Control

Hearing Aid Compatibility (HAC) Ratings

AT&T Text Accessibility Plan (TAP) • iPhone ($40/month) • iPhone 3G ($50/month) • Unlimited SMS messaging, e-mail, and Internet as well as visual voicemail. • Voice calls charged 40 cents/minute. • Plan available primarily to the deaf and HOH • Disability certification form • Business TAP version for $65/month.

T-Mobile Text Accessibility Plan (TAP) • Sidekick data plan offers unlimited e-mail, messaging, web browsing, and instant messaging $ 29.99/month. • AIM installed and can download Yahoo! Messenger. • Can synchronize POP3 e-mail accounts to mobile phone to free account tmail.com • 6MB of storage • voice calls, if any, should be taxed 20 cents / minute.

Verizon Text Accessibility Plan (TAP) • Unlimited domestic text, instant, picture & video messaging, and Internet for $34.99/month • Voice calls charged 40 cents/minute rate. • Blackberry, smartphone or PDA price is $54.99/month but voice minutes drop to 25 cents/minute.

SPRINT Text Accessibility Plan (TAP) • Sprint Relay Data Plan ($29.99) • Unlimited domestic SMS messaging, IM, E-mail, and Internet • Voice calls charged 20 cents/minute • Incoming calls blocked

Sprint Relay ID Pack • Sprint Mobile Video Relay Services - video relay services for sign language users • Calendar Notifier - provides visual alerts and repeating reminders of calendar events • Handcent SMS - visual alerts and notifications of texts • VideoPlayer - captions on videos downloaded to a secure digital (SD) card • Gmail Notifier - visual and vibrating alerts and reminders for your gmail • TuneWiki - to read and learn the lyrics to songs • Captionfish.com - captioned movies playing in a customer's area • AIM Instant Messenger - access telephone relay services through AIM Buddy "SprintIP“ • Google Voice - transcribe audio messages left on voice mail into text

iPhone • Rating for Hearing Aid Compatibility: 4G network - 800/2100MHz: M4, T4 3G network - 850/1900MHz: M4, T4 2G network - 850MHz: M3, T3 2G network - 1900MHz: M2, T3 • T/M HAC differences due to various network technologies, frequencies, powers, and modulation schemes. • This affects the nature of the interference from audio and telecoil during transmission (this is in addition to the noise caused by the CPU and other electronics).

iPhone 4 HAC

FCC Guidelines

CTIA Website for Accessibility

Global Accessibility Reporting Initiative (GARI)

Check CDMA Coverage Worldwide

Check GSM Coverage Worldwide

Service Plans • • • •

Traditional plans Prepaid plans/phones Jitterbug Unlocked phones

Jitterbug for Seniors • Feature phone • Pre-programmed & ready to use out of box • No contract required • Service as low as $14.99* a mo • Bigger, Brighter LCD screen... Easy to see in daylight • Soft ear cushion & loud volume for better sound quality • Comfortable keypad designed to make dialing easy • Live, 24-hour Jitterbug Operators greet by name, connect calls, and update individual’s Phone Book • HA compatible - top ratings in this category • Familiar dial tone confirms service (only phone with this)

HATIS • HATIS = Hearing Aid Telephone Interconnect Systems • Certain HATIS products require 3.5 mm audio adapter • Some products compatible with (BTE), T-coil HA

Clarity Pal • • • • • • • • • •

Simple to use loud cell phone Hearing aid compatible Large buttons for easy dialing Large backlit screen and large text size 4 button operation to facilitate in and out bound calls Flashing visual ringer Strong vibrating ringer Send and receive text messages Unlocked GSM phone, compatible with carriers worldwide Emergency Help Button on back

SSD/UHL • Mono headset or earplug

Smartphone App Usage

Apps for Smartphones App Type

Example

Notes

Evernote, DeafNote

Listening Practice

Auditory Verbal, Melody Match, Cochlear HOPE Words, Hear Coach, Baldi, music

Weather Alerts

Weather Alerts

Hearing Tests

uHear, Ear Trumpet, Siemens Hearing Test, Ling 6

Caption, Subtitles

CaptionFish, subtitles, Netflix, TED Talk subtitles

Amplifiers

EARs, Sound AMP R, Ear Trumpet

Hearing Aid Adjusters

T2, SoundPoint

Telephone

CapTel, IP-Relay, VRS

Hearing Aid/CI

BAHA, Hearing Aid Tic Tac Toe

Evernote (Windows)(iOS)(Android)(free)

DeafNote (iOS)(free)

Auditory Verbal (iPad)($3.99)

Cochlear HOPE Words Lite and HD

Cochlear HOPE Words HD(iOS)($1.99) • Cochlear HOPE program • Adopted from Speech Sounds and Speech Sounds Vowels • Listen to a word and matching their speech production to what they heard. • Vocabulary development also facilitated • Each letter of alphabet has twenty different flashcards • In some instances, letter may have two different speech sounds (for example, “A” as in “way” or “A” as in “cat”)

Melody Match (iOS)(free)($1.99)

ListenListen Game (iOS)($1.99)

Hear Coach (iOS)(free)

Auditory Figure-Ground ($29.99)

Baldi (iOS)($4.99)

SimplyNoise (Android/iOS)($.99)

Weather Alert USA (iOS)($3.99)

uHear: (iOS)(free)

EarTrumpet (iOS)($2.99) • Medical student developed app for iPhone and iPad which has to enhance and adjust sound to discretely improve hearing experience through earphones provided on your device. • Developed in collaboration with the Otolaryngology Head and Neck Surgery Department at the University of California, Irvine.

Siemens Hearing Test (iOS)(free)

NOWiHEAR (Android)(free)

Ling 6 (iOS)(Android)($1.99)

Audio Tools SPL Meter (iOS ($19.99)

Too Loud (iOS)(free)

Sound AMP R (iOS)($4.99)

EARs (iOS)($3.99)

T2 Hearing Adjuster(iOS)(Android)($.99)

SoundPoint (iOS)(free)

Hearing Loss Simulator (iOS)($1.99)

Hamilton Mobile WebCapTel (free)

Wireless CapTel by Sprint (free)

IP-Relay (iOS)(free)

IP-Relay (Android)(free)

SorensonVRS (free)

ClearCaptions (Android/iPhone)(free)

SpeechTrans (iPhone) • Monthly Fee ($10) • Translates various languages

iSpeech Translator (All)(free)

Tap Tap (iOS)($2.99)

Netflix (iOS)(Android)(Windows)(free)

TED Talks with Subtitles (free)

Captionfish (iOS)(free)

subtitles (iPhone)(Android)(Windows) Subtitles allows easy access to a huge library of movie subtitles in 20 languages. Subtitles is especially useful for the hard of hearing and people who would like access to subtitles in their native language when visiting the cinema.

TuneWiki (iOS)(Windows)(Android)(free)

Instant Lyrics Lite (Android)(free)

SoundHound (free)

Dragon Diction (iOS)

Mobile Skype (iOS)(Android)(free)

FaceTime (iOS)(free)

Unable to Hear Your Android Ring?

Visual Ringer (Android)($.99)

Coping with Hearing Loss (OS) ($1.38)

Hearing Loss (iOS)(Windows)(Android)($4.95)

Luma Audiology

Hearing Aid Tic Tac Toe(iOS)($8.99)

Cochlear BAHA (iOS/Android

Cochlear Nucleus (iOS/Android)

MED-EL EasyGuide

$299 (iOS)

Tip of the Iceberg • Stay tuned • More technology with smartphones is coming • May see more connectivity with smartphone and hearing HA/CI

Questions/Comments/Suggestions • Questions • Comments • Suggestions