Ministry of Training, Colleges and Universities Employment and Training Division

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Employment Services 

The Employment Ontario network of community service providers deliver employment services to individuals who require assistance in obtaining and sustaining employment. All services are provided in a single point of service within all communities in Ontario.

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The Employment Ontario network is comprised of 174 Employment Service providers at 434 sites throughout Ontario. In Brampton/Caledon there are 9 Employment Services sites. (In addition, there is one organization working with persons with disabilities, one delivering SelfEmployment Services and one Employment Resource Centre.)

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Employment Ontario Programs and Services 

Employment Ontario Programs and Services are designed to assist unemployed individuals prepare for, obtain and maintain employment by providing services such as:        

Employment counselling Job search strategies/techniques Job placement Training in areas of labour market demand (Second Career) Provision of Labour market information Literacy and Basics Skills Programs Apprenticeship Programs Self-Employment

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Second Career 

Launched in June 2008, Second Career provides laid-off workers with training to help them find jobs in high-demand occupations in Ontario. Through the program, eligible participants receive support for tuition, books, travel and other expenses related to their training plan.

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As of March 2010, the program has helped more than 28,000 people enrol in Second Career training.

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Second Career is continually monitored to ensure that it is sustainable over the long term and can continue to help laid-off workers train in skills that are marketable and/or transferable for careers in high-demand fields

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Second Career The objective of Second Career (SC) is to support laid off, unemployed individuals who require skills training to assist them to find employment in occupations with demonstrated labour market prospects in Ontario. The ultimate goal of SC is to return individuals to employment by the most cost effective path. ELIGIBILITY To be eligible, individuals must:  Have been laid off on or after January 1, 2005; and  Be unemployed; and  Demonstrate occupational demand for the training request with evidence of good employment prospects locally or within Ontario 5

Second Career Continued Additional Second Career Training considerations include but are not limited to:        

Active job search Length of unemployment Educational background Work history Labour market prospects Type of Training requests Experience and Occupational skills Financial Needs Assessment

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Apprenticeship 

There are more than 150 apprenticeship trades in four sectors: construction, industrial/manufacturing, motive power and service. Apprenticeship is a combination of on the job (90%) and in school training (10%) which usually takes two to five years to complete. The in class portion of the training is delivered at a college of applied arts and technology or other approved training delivery agent.

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Both Employment Insurance (EI) and non EI apprentices are eligible for financial supports which include covering a portion of the in school training. Both levels of government offer incentives, grants and tax reimbursements.

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If you are experienced in a designated trade but do not hold a Certificate of Qualification in Ontario, you can become a fully qualified and certified journeyperson by challenging the trades qualification exam.

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Literacy and Basic Skills 

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Literacy and Basic Skills (LBS), includes academic upgrading (AU). LBS serves primarily Adult Learners who want to improve their literacy and numeracy skills to achieve their goals of further education, training and employment. It is for those whose literacy skills are below Grade 12 of the Ontario curriculum. LBS services are offered by more than 200 agencies at approximately 300 sites throughout the province. The program is available to anyone who is out of school and communicates in English or French. LBS services support programming for Anglophone, Francophone, Deaf and Aboriginal learners. Services are provided at no cost to learners and are offered through local school boards, community based agencies and colleges.

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Other Employment Ontario Services Ontario Job Creation Partnerships (OJCP):  Is an employment program that provides work experience to unemployed job seekers within projects that benefit the community or the local economy. Ontario Self- Employment Benefits (OSEB):  Provides entrepreneurial skills development support to approved participants to help them develop and implement their business plan and become self-employed. OSEB allows participants to concentrate on building a sustainable business by providing them with financial assistance while they receive business advice and support.

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Employment Service (ES) Model

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Components of the New ES Model “Prior to Aug 1st, 2010” Employment Ontario

“Current State” Employment Service Model* Job Search

Job Connect Job Matching, Placement and Incentives

Employment Assistance Services (consisting of assessment, case management, counselling, job search, specialized services, and job development services)

Targeted Wage Subsidy

Job Retention Client Service Planning and Coordination Resources and Information

Information and Referral * Under the integrated Employment Service model, service providers are required to provide the full range of employment service components at each point of service. This includes selected service providers who offer services for specific client groups (i.e. for persons with disabilities, newcomers, Aboriginal Peoples, women).

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Advantages of the ES Model 

A client’s Employment Insurance status does not determine eligibility for any component of ES. Client need and suitability determines access to services.

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Employment Service providers deliver the full range of Employment Services in one location removing the need to direct individuals from one program or service location to another or to follow a predefined order.

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A customized service plan is developed for each client making the service truly client-centric, assessing components simultaneously or as they make sense.

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Coordinated and simplified access to information and job search resources.

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The five component services of the Employment Service model provide a highly flexible tool kit of services that can be customized to an individual’s need.

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Employment Service

Job Search Resource and Information Client Service Planning and Coordination

Other Employment Ontario Programs

Job Retention

Job Matching, Placement and Incentives

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Employment Service Components Client Service Planning and Coordination (CSPC) 

Client Service Planning and Coordination (CSPC) is the central link of the Employment Service and a key link to:   

all Employment Service components other Employment Ontario programs and services programs and services outside of Employment Ontario

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Employment Service Components 

Client Service Planning and Coordination (CSPC) determines:  if an individual needs access to other services such as literacy training or Ontario Skills Development either before, during or after participation in ES.  if an individual is best served through independent (unassisted) or assisted employment service.  which assisted ES component(s) would be of most benefit, and in which sequence.

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There is no eligibility requirement for client service planning and coordination, and the function is embedded in all service components of the ES. Throughout the service the client is working with the service provider to review and update the plan. It is this function that determines access to all ES service components, based on eligibility and suitability indicators.

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CSPC also supports the ongoing monitoring of client progress in the ES, adjustments to the service plan as required, and coordination with other services throughout the individual’s participation in and at exit from ES.

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Employment Service Components Resource and Information 

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Resource and information (RI) is a labour market service for the community that provides information on local training and employment opportunities, community service supports, occupational and training requirements and resources to support independent or unassisted job search, career clarification and planning, and informed education, training and employment decisions. Service provider staff are available to provide general direction and guidance. There are no eligibility and access criteria. RI is intended for general public use.

Job Search 

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Provides structured and individualized support for conducting job search and is most appropriate when individuals are unlikely to succeed by conducting an independent job search. Activities include support in assessing qualifications against job requirements, orientation to the workplace and support, mentoring and coaching during the job search process.

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Employment Service Components Job Matching, Placement & Incentives 

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Provides matching and placement services to individuals who are unlikely to succeed in conducting their own job search, even with support, because of poor work habits, market perception barriers or interpersonal skills Individuals can expect help in matching their skills and interests with work opportunities, experiential or on-the-job training and placement support in identifying and resolving workplace issues that may affect their success

Job Retention 

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Job Retention supports longer-term attachment to, or advancement in, the labour market and is in addition to regular placement monitoring, support and follow-up. Both individuals and employers receive this enhanced support when an on-the-job placement, employment and/or advancement are unlikely to succeed without further assistance Participants expect coaching and mentoring to support longer-term attachment to, or advancement in, the labour market based on the development of experience, workplace skills, capabilities and confidence

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Employment Service Sites in Brampton/Caledon

Employment Services Sites in Brampton / Caledon Acces Employment 8 Queen St., Brampton Caledon Community Services 18 King St. E., Bolton Centre for Education and Training 7700 Hurontario, Brampton Centre for Education and Training 263 Queen St. E., Brampton COSTI 10 Gillingham Dr., Brampton 19

ES Sites in Brampton / Caledon Continued Humber College 1 Bartley Bull, 2nd Floor, Brampton Job Skills Ste 303 - 37 George, Brampton (until approx. March 2011) 50 Sunnyvale Gate, Brampton (effective approx. March 2011) John Howard 134 Main St. , Brampton Sheridan College 71 West Dr., Brampton

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Other Employment Services Sites in Brampton / Caledon Region of Peel (Employment Resource Centre) Ste B, 10 Peel Centre Dr, Brampton Job Skills (Self-Employment Benefit) Ste 102 - 199 County Court Blvd, Brampton Employment Access (The Coalition for Persons with Disabilities) Ste 404 - 201 County Court Blvd, Brampton

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How to find service in your area Go to the Employment Ontario website: http://www.tcu.gov.on.ca/eng/employmentontario/ 

The Employment Ontario site has a feature called Find services in your area, that helps you find series in local communities

Call the Employment Ontario Hotline to speak to an EO representative by phone. Toll free number: 1-800-387-5656 or 1-866-533-6339 (TTY)

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