MHR 300: Organizational Behavior

MHR 300: Organizational Behavior Spring 2011 1 MHR 300: Organizational Behavior Spring 2011 Loren Kuzuhara Lecturer & Course Coordinator 4176 Grai...
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MHR 300: Organizational Behavior Spring 2011

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MHR 300: Organizational Behavior Spring 2011 Loren Kuzuhara Lecturer & Course Coordinator

4176 Grainger Hall Office Hours: TR 9:00-1:00 or by appointment Note: To ensure that you can get in to see me when you need to, appointments are strongly recommended especially before exams and close to the due date for the team project Office Phone: 262-4453 Cell Phone: 209-0099 E-mail: [email protected] 4417 Grainger Hall Office Hours: T 11:00-12:30, TH 12:30-2:00 E-mail: [email protected] 1290 Grainger Hall Office Hours: TBA E-mail: [email protected]

Noah Kunin-Goldsmith Teaching Assistant Ben Williams Teaching Assistant

Lectures Lecture #1: MW 9:55 a.m., 1100 Grainger Hall (Loren) Lecture #2: MW 11:00 a.m., 1100 Grainger Hall (Loren) Discussion Sections Disc 301 – F 8:50 (1170 Grainger) – Ben Disc 303 - F 9:55 (1170 Grainger) - Ben Disc 305 - F 11:00 (1170 Grainger) - Ben Disc 307 - F 12:05 (1170 Grainger) - Ben Disc 309 - F 1:20 (1170 Grainger) - Ben

Disc 302 – F 8:50 (1140 Grainger) - Noah Disc 304 - F 9:55 (1140 Grainger) - Noah Disc 306 - F 11:00 (1140 Grainger) - Noah Disc 308 - F 12:05 (1140 Grainger) -Noah Disc 310 - F 1:20 (1140 Grainger) - Noah

Course Objectives 1. To develop an understanding of the fundamental principles of the “art and science” of effective leadership and management and how to apply them in real world organizations. 2. To develop an “OB Radar” that provides a strategic perspective for leading and managing real world organizations. 3. To develop key skills in using practical management tools to enhance individual, team, and organizational performance and global competitiveness.

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Course Structure Courses@Business Website The MHR 300 course Web site on the School of Business Course Management System called "Courses@Business" and it is located at http://courses.bus.wisc.edu/. You will need your UW Net ID and password to access this Web site. This is an excellent general resource for lecture materials, readings, course announcements, review materials for exams, and information regarding the team project. Required Course Materials Textbook and Textbook Website: Aldag, R,J. & Kuzuhara, L.W. (2009). Organizational Behavior: A Skills Approach. Note: The textbook website (this is different from the UW course website above) contains an array of valuable resources for students to maximize their learning from the textbook. This includes a large bank of chapter content mastery quizzes that will reinforce your ability to understand text material and to do well on the semester exams as well as additional videos and learning activities that we will use in the course. The website address is: OB Textbook Website http://webcom2.grtxle.com/orgbehavior

Important: You will need the access code that is located on the inside cover of your textbook to log into this website. i>Clicker Unit (Note: This unit is used to provide students with an opportunity to become actively involved in the discussion of issues in lectures) Note: All of the above items can be purchased from the University Book Store on campus. OB in the News Readings These readings address current issues related to organizational behavior in real world organizations. All of these readings will be taken from business periodicals (e.g., Wall Street Journal, Fortune, Business Week). By Monday of each week, one article that pertains to the topics being covered in lecture will be posted to the course Web site. A set of discussion questions will be included with each article to help you to focus on the most important issues to think about and to understand. Some time will be spent analyzing these articles in discussion sections. Important: Please be sure to read all of the OB in the News readings and remember the key points based on the discussion questions and the analysis of the articles in discussion section. The content that relates to the discussion questions in each reading is fair game for exams. Lecture and Discussion Section This course consists of two, 50-minute lectures and one 50-minute discussion section each week Lectures will emphasize the conceptual foundation and the practical implications of key OB models and principles. Video clips and guest speakers may be used on in lecture. Discussion sections will focus on providing support for the team project and on conducting case analyses and experiential exercises to develop students' skills in applying course material.

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Important: Attendance at lectures and discussion sections will be critical to your success in this course! Material covered in discussion section will be tested on all examinations. Please be sure to read the discussion section attendance policy presented later in this syllabus. i>Clicker System (Lectures Only) The i>Clicker system that is used in other School of Business foundation courses at the UW-Madison has been adopted in MHR 300 in order to create a more interactive environment for lectures. The clickers will be used to poll students about issues and to assess student understanding of course material. Important: Students should bring their clickers to lecture for every class. We will be using the clickers on a regular basis starting in the second week of classes. Important: The i>clicker system will track student attendance and participation in class activities using the clickers. Please note that each student should only be using his/her own clicker during class and that giving clickers to friends to "cover" for you if you are going to be absent is considered to be academic misconduct. Attendance and participation in lectures using the clickers will be considered when determining final course grades if a student is on the borderline (within 10 points) of a higher or a lower grade in the course. Students who demonstrate excellent lecture attendance and participation using their clickers will be bumped to next higher grade if they end up on the borderline for a higher grade. Students who miss a large percentage of lectures may have their final course grades lowered if they end up near the bottom of a particular grade range. Grading Course grades will be determined based on a “curve” using the standards shown below. Each student’s course grade will be determined by a curve at the end of the semester after all scores (i.e., 1000 points) have been compiled. These grading standards are approximate. Note that no formal grades are assigned for your performance on individual elements of the course (e.g., a semester exam).

MHR 300 Approximate Grading Standards Percentile Rank Top 20% Next 5% Next 30% Next 5% Next 30% Next 5% Bottom 5%

Approximate Letter Grade A AB B BC C D F

Important: The School of Business policy regarding grading in all undergraduate foundation courses including MHR 300 is that the average class GPA for course grades given at the end of the semester must not exceed 3.0 (B).

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Course Grade Breakdown Course Element Exam #1 Exam #2 Final Exam OB Consulting Project Team-Building Exercises Discussion Participation Peer Evaluations Optional Extra Credit Opportunity Total

Point Value 150 points 150 points 300 points 250 points 50 points 50 points 50 points 25 points 1000 points

Examinations Exam #1 will consist of 30 multiple choice questions worth 4 points each and one scenario-based essay question worth 30 points each for a total of 150 points. Many of these questions will address practical implications or the application of concepts discussed in the course as well as material from discussion section. This exam will be administered during regular lecture time on Wednesday, February 23rd. It will cover all lectures, assigned textbook readings, OB in the News readings, and discussion section activities covered up through and including Monday, February 21st. Exam #2 will consist of 30 multiple choice questions worth 4 points each and one scenario-based essay questions worth 30 points for a total of 150 points. Many of these questions will address practical implications or the application of concepts discussed in the course as well as material from discussion section. This exam will be administered during regular lecture time on Wednesday, April 6th It will cover all lectures, assigned textbook readings, OB in the News readings, and discussion section activities covered up through and including Monday, April 4th. Final Exam will consist of 50 multiple-choice questions (4 points each) and two scenario-based essay questions worth 50 points each. This exam will be cumulative, although only selected material from exam #1 and exam #2 will be fair game. More information about this will be posted to the course website later in the semester.

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Final Exam: Important Things to Remember An alternate exam will be scheduled after the regular exam for those students who have direct exam conflict with the regular final exam or three exams in the 24 hours surrounding the MHR 300 exam. Students will need to submit a course grid to their T.A. by the last day of discussion section in order to obtain authorization to take the alternate final exam. An announcement will be made in early December so that eligible students may sign up for this exam. Please note that seating for this exam will be very limited so we must restrict eligibility for taking the alternate exam to students who have direct exam conflicts or three exams in 24 hours. Given the size of this course, it will not be possible to honor any requests to take the final exam before the administration of the regular final exam.

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Students Working with the McBurney Disability Center If you are a student working with the McBurney Disability Center and you are entitled to special testing accommodations, please do the following: a. b.

E-mail a copy of your visa to your TA and to the instructor no later than the end of the third week of the semester (Friday, February 4th at 11:59 p.m.) Work with your TA and the instructor to make arrangements to take your exam.

OB Consulting Project The objective of this project is to provide students with a "hands-on" learning opportunity to use course material to study OB (e.g., organizational strategy, teamwork) in a real world organization and to develop recommendations for addressing this issue in order to enhance the effectiveness of the organization. This project will be completed in teams of approximately seven students that will be formed in the third week of the semester. Important: Please note that detailed information regarding this project will be posted to the course Web site prior to discussion section on January 28th. Each team will be required to submit a written summary of their case analysis (maximum of 10 doublespaced pages, not including appendices) at the end of the semester. This assignment will be due on Friday, April 29th by 5:00 p.m. (no late assignments will be accepted). More information about this assignment will be provided in discussion section and posted to the course Web site. Team-Building Exercises Each team will work through a series of team-building exercises in discussion section that are designed to facilitate the development of the team. However, teams will only be required to submit team-building exercises #1, 2 and #3 (team formation information, team charter, Gantt chart and role responsibilities matrix) to their TA. These exercises will require each team to define the scope and focus of its project as well as to develop a formal timeline for managing the process for completing the project.. This exercise will be worth 50 points. Peer Evaluations At the end of the semester, each student will be required to complete a peer evaluation of his or her team members regarding their contributions to the team project. This peer evaluation is an important component of the team project and it is worth 50 points. The peer evaluation form will be posted to the course Web site early in the semester. Discussion Participation Participation in discussion section activities will be worth 5% (50 points) of your course grade. This score is assessed by your TA based on his/her evaluation of your attendance and the quantity and quality of your involvement in discussion section activities. The general participation grading standards are shown below.

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General Discussion Participation Grading Standards 45-50 40-44 35-39 30-34 0-25

Outstanding: Quantity and quality of contributions to discussion section activities Good: Quantity and quality of contributions to discussion section activities Satisfactory: Quantity and quality of contributions to discussion section activities Marginal: Quantity and quality of contributions to discussion section activities Poor: Quantity and quality of contributions to discussion section activities

Note: All students receive an initial grade of a 35/50 (satisfactory) for discussion participation at the beginning of the semester. This score may increase or decrease based a student’s attendance and quality and quantity of discussion participation over the course of the semester. Students will also complete a selfevaluation of their discussion participation that will be considered when determining final participation grades in the course. This self-evaluation form will be available for students to download and submit near the end of the semester. Important: Discussion Section Policy on Electronic Communication Devices Please note that students should not use any electronic communication devices (e.g., Blackberrys or cell phones, laptop computers, etc.) at any time during discussion section. Students who violate this policy will have heir participation grade lowered for each discussion in this occurs. Discussion Attendance Policy Attendance at discussion sections is critical to your success in this course. This is your opportunity to discuss course material and to work through experiential exercises related to lecture topics. Given this, the following attendance policy has been created. General Information Note: Each student will receive one “freebie” absence in which he/she can miss discussion section for any reason during the semester. A freebie absence will not have any impact on a student’s discussion participation grade. Please note that students who want to use their freebie absence will still need to inform their TA in advance and complete and submit the make-up assignment by the following Monday. 1. Attendance at discussion section every week is mandatory. TAs will take attendance at the beginning of section each week starting with week #2. 2. Students must attend the discussion section that they are registered for each week. 3. Each unauthorized absence from discussion section will result in the student receiving a “0” for his/her participation grade for that week. Definition of an Authorized Absence 1. Authorized absences will not have any adverse effect on a student’s discussion participation grade unless he/she demonstrates a consistent pattern of missing classes. 2. Reasons that constitute an authorized absence are strictly limited to job interviews, official university events (e.g., student organization field trips or university athletic events), religious holidays, and personal illness. Note that weddings and Bar Mitzvahs are considered to be religious holidays under this policy. Unauthorized Absences 1. Reasons that do NOT constitute an authorized absence include, but are not limited to: “family affairs” (e.g., special get togethers, birthday parties, etc.), picking up other social events, nonemergency-related doctor's appointments, conflicts with part-time job schedules, having to drive roommates to their jobs and personal events.

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Procedure for Obtaining an Authorized Absence from Discussion Section If you are going to miss discussion section for a reason other than illness, you must do the following: 1. E-mail your TA by noon of the day before the discussion section in question (Thursday) and provide him or her with a clear explanation regarding your reason for needing to miss discussion that week. Important: Be sure to submit appropriate documentation to verify your reason for missing discussion at this time as well. 2. If the reason for missing is an illness, e-mail your TA no later than 8:00 a.m. on the day of the discussion section. Students who have to miss discussion due to illness must submit a letter from their doctor to their TA by 11:59 p.m. on the Monday after the missed discussion section. 3. Students who miss discussion section with an authorized absence will be given a written discussion make-up assignment that must be e-mailed to their TA by 11:59 p.m. on the Monday after the missed discussion section. Note: Failure to follow the procedure above will result in students receiving an unauthorized absence for discussion that week. Extra Credit Opportunities Students can take advantage of a maximum of one of the six extra credit opportunities. Students will earn 25 points for successfully completing this opportunity. Information about these opportunities will be posted to the course website in the second week of the semester.

Frequently Asked Questions (FAQ) – General Issues MHR 300: Organizational Behavior Q1: No offense, but this class just seems to be a bunch of common sense to me. Also, I have a 3.8 GPA so my intelligence will certainly give me the ability to solve any people or management issues I encounter in the real world. Finally, the sole purpose of a corporation is to make a profit so how does management have anything to do with this? A: This is a common misconception among undergraduate students when they take MHR 300. The reality is, while some of the concepts presented in the class may appear to be "common sense" (e.g., reward employees for a good job performance) in terms if understanding them, the key is being able to apply them to achieve better business results in real world organizations. When it comes to implementing OB concepts and principles, effective real world managers and business leaders will tell you that this is extremely difficult to do. So, the key is focus ultimately on how to ensure that "common sense" translates into "common practice." You will see that the majority of managers in the real world do not do a good job of implementing many OB principles and as a result, they are not effective. This is one reason why so many employees can provide you with many examples of why their bosses are not effective and why they demotivate and demoralize them. As for having a high GPA, congratulations. However, it would not be a good idea to assume that your high GPA means that you know how to work with people in real world companies, how to get results based on performing your job, or how to lead a work or project team. Your GPA does measure some important attributes such analytical and problem solving skills, ability to learn, ability to apply yourself, etc., but it does not capture other important attributes such as interpersonal and communication skills, influencing and leading skills, ability to motivate others or how to manage change effectively, etc. These other skills are important for your future success in your job and career in the real world. Fortunately, these are things that we will address in MHR 300! Finally, in terms of "OB doesn't matter" argument, it is not accurate to say that the profitability of a company is not influenced by OB or management. Profits come from things such as increasing sales of the company's products and services, running the company in a cost-efficient manner, etc. OB and management are critical in terms of how you manage all of the people who research and develop new products, the type of systems 8

you develop to manufacture your products or to provide services, etc. Customer satisfaction in a service context is driven by how well your employees are managed and motivated to meet or exceed the expectations of these customers whether you are in the hotel, retail, financial services, or telecommunications industry. The bottom line is that OB and management in general clearly matter in terms of impacting the bottom line of a corporation. Q2: I really don't have any interest in becoming a manager after I graduate so what's in this class for me? A: You will find that if you want to get promoted into higher level positions that give you more responsibility, status, and financial rewards in real world companies, you will need to learn how to develop the kinds of management skills we will focus on in MHR 300. We receive many e-mails from former students who are now working in the real world saying that "OB is extremely important" to their success in their jobs and they see many examples of how management in their companies does not handle OB issues effectively in many situations. Keep in mind also that you may not be given a choice as to whether you are going to be a manager. In many cases, your boss or your company will simply tell you that they need you to assume a leadership position by leading a task force, project team, or other work unit. How well you do with these opportunities will be used by your boss and others in management in your company to assess your future potential for promotions in your company. Q3: "Why do we have to have a team project in this class? I don't like having so much of my grade dependent on other students. Also, it is hard to coordinate the schedules of all of the team members so that we can meet. Why can't we just have another assignment that we do on an individual basis like another exam or why can't we just do the project on our own? A: We acknowledge that many students do not like working in teams for class projects. While we are always concerned about student reactions to various assignments in the course, it is important to remember also that the employers that recruit at the UW-Madison as well as other employers in general, continue to say that teamwork skills are one of the three most important skills they look for when hiring college graduates. So, while many students may not want to work in teams for projects, we believe (the instructors of this course and employers who will hire you) that this is something that students need to learn how to do more effectively in preparation for their jobs in the real world. The challenges you face in scheduling meetings, coordinating work contributions of team members, maintaining communications between team members throughout the process, and dealing with problem team members are all issues that you will encounter with teams in real world companies as well. Teams in class projects are not as different from work teams in real world companies as you might think. Q4: I need to switch discussion sections. How can I do this? A:

Go to the discussion section you would like to get into the first week of classes and discuss this issue with the TA. He/she will attempt to accommodate you, if at all possible.

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How can I get a copy of PowerPoint slides and other class handouts?

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You can download a copy of all course materials from the course Web site.

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What's the best way to contact Loren or my T.A. during the semester?

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The best way to contact your TA is to e-mail him/her or to come to his/her office hours. The fastest way to get in touch with Loren is to e-mail him as he checks his e-mail many times each day. If you cannot make it to Loren's office hours, it is usually possible to set up an appointment at another day and time. Finally, it's completely okay to call Loren on his cell phone, but be sure to leave your name and phone number, if you get his voice mail. 9

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Why do we need to read a textbook? If we have to read it, what is the most effective and efficient way to do so?

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As discussed above, this course is given the responsibility of laying a strong foundation in management that you can build on in the future when you graduate and start a career in a real world organization. The amount of time available for lecture and discussion section each week adds up to just 2.5 hours which is nowhere near being enough time to cover all of the important material related to each topic. Given this, we must rely on the textbook to expand the scope of the material we cover in lecture and to deepen your understanding of the material that is covered in lecture. In terms of how to read the textbook, just read the textbook learning objectives that are listed at the end of each lecture outline. In going through each chapter, focus only on the material that is directly related to these textbook learning objectives. This is all you will need to know for the exams. Note that you will also see a lot of other features in each chapter such as exercises, cases, and self-assessments. Unless we specifically ask you to complete a Skill Practice exercise, self-assessment, or case study analysis, just skip over these features. Note: After you complete the reading of each chapter, please go to the website for the textbook and complete the Chapter Content Mastery Quizzes. These will be invaluable to you in preparing for and doing well on the exams. The website for the textbook (not the UW course website) is: OB Textbook Website http://webcom2.grtxle.com/index.cfm?cu=orgbehavior You will need the access code that is located on the inside cover of your textbook to log into this website.

Q8:

What should I do to maximize my chances for doing well in MHR 300?

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Our discussions with students who have done well in the course in the past clearly indicate that there are no magical strategies that guarantee an "A" in the course. However, students who have done well: Do not underestimate the level of difficulty in mastering course material and in doing well on the exams and other assignments. Learning how to apply OB so that you can use it to become more successful in your job and career in the real world is a lot more challenging than it may seem initially. Read the assigned textbook chapter(s) BEFORE coming to lecture. Attend most or all lectures during the semester. Review their lecture notes shortly after taking them in class. Ask questions about any gaps in their lecture notes as they arise. Complete all the practice exam questions and understand why the right answer was correct and why the other alternatives were wrong. Attend most or all discussion sections during the semester. Read the assigned article or case BEFORE coming to discussion section and consistently participate in class discussions. Meet with their TA and/or the instructor to get extra help with course material. Contribute significantly to the completion of their team project. The key is that students who do well in MHR 300 stay on top of things and don't let themselves fall behind.

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Q9:

I have to miss class due to a religious holiday (e.g., Passover, Good Friday). What is your policy regarding this issue?

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The university's policy is that we may not cancel class on religious holidays (sorry, but Good Friday is not a university holiday). In addition, assignments to be handed-in and exams cannot be required on religious holidays. However, you are still responsible for the content covered in class on the days that you miss. Please contact your TA in advance, if you will be missing class due to a religious holiday.

Q10:

What should I do if I am experiencing personal problems (e.g., personal health problems, sick or terminally ill family member, a friend or relative who died) that are having an adverse impact on my performance in the class?

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The first thing to do is to inform your TA and the instructor so that we are aware of your situation. If your personal situation is resulting in your missing meetings for your team project, then make sure that you inform your team members as well. This does not mean that it is acceptable for you to not contribute to your team project. Most teams will be flexible with students who are experiencing personal issues, but in the end, you will still need to contribute your fair share to the project. If your personal situation becomes so bad that you are falling way behind in the course, you are not completing assignments, and your exam performance is suffering badly, then you may need to consider dropping the course. Again, talking to your TA and/or the instructor before doing anything like this may be helpful in identifying the most appropriate course of action.

Q11:

I registered for MHR 300 for honors credit. What are the requirements for taking this class for honors credit?

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Please e-mail Loren Kuzuhara, the instructor, no later than the end of the third week of classes to setup a meeting to discuss the honors requirement for the course. Students cannot receive honors credit for taking MHR 300, if they do not meet this deadline. Each honors student will be required to write a 20 page paper (double-spaced, 12 point font, 1” margins, Times New Roman font) on a topic to which the student and instructor agree. A one-page honors paper proposal that outlines the issues to be covered in the paper must be e-mailed to the instructor for approval no later than Friday at 5:00 p.m. in the seventh week of the semester. The final honors paper must be submitted to the instructor by the last day of classes of the semester. Please note that the honors paper requirement must be fulfilled in addition to all of regular course requirements. The honors paper will be worth an additional 200 points toward the student's final course grade making the total number of points in the class worth 1200 points. The student's final course grade for honors will be based on the student's performance in fulfilling the regular class requirements AND the quality of the honors paper. Note: Students who register for the course, but do not follow the procedure above must drop the honors designation from their registration for the course at least one month prior to the last day of classes. Failure to do this will result in a delay in reporting the student's final course grade.

Q12:

How do I set-up my clicker to work with the lectures?

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Please review the instructions provided for you by the clicker manufacturer.

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Q13:

What do I do if I forget my clicker or my clicker does not work on a given day of lecture? You should e-mail your name, lecture time, discussion section time, TA name, and answers to all of the clicker questions for that day of class to Loren Kuzuhara at [email protected] no later than 11:59 p.m. on the day of the class missed. Please put the words "Responses to Clicker Questions for Lecture on____" (insert date) in the subject line of your e-mail. Note: Students may e-mail in their responses to clicker questions for no more than three lectures during the semester.

Q14:

What am I going to learn that will be of practical value to me in my job and career based on taking MHR 300?

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In addition to developing a thorough understanding of how real world organizations function and the strategies that you will need to use to be effective as an individual contributor (non-managerial employee) and as a leader and manager with workers that report to you, the technical management skills you will develop include, but are not limited to: How to develop a cohesive team How to design a team charter (team project definition chart) How to design a Gantt chart (team project timeline) How to create a role responsibilities matrix How to design and facilitate an effective team meeting How to work in groups to generate creative solutions to business problems using the affinity technique How to conduct a formal team process evaluation How to develop formal action plans for solving business problems How to analyze employee survey data and link this to action plan development How to make business decisions with ethical implications How to evaluate the effectiveness of an overall work unit or organization.

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MHR 300: Organizational Behavior Spring 2011 - Course Schedule Note: This schedule is tentative and subject to change. Date  W 1/19

Lecture  Course Overview  Introduction to Organizational Behavior

 F 1/21  M 1/24  W 1/26  F 1/28

Discussion Section Readings and Activities

Textbook Readings/Text Website Activities  Textbook: Chapter 1  Textbook Website Chapter 1 Videos - "Hiring Employees: What Skills to Hire in Tough Times?" and "What Skills Do I Need to Get Hired?"  Note: To access the videos above, log-in, go to Text Supplements, Chapter #, Videos, then find the video name.  Textbook Website: Chapter 1 Chapter Content Mastery Quiz (for self-assessment purposes only)

 Overview of Discussion Section  OB Critical Thinking Questions (see course Web site)  Introduction to Organizational Behavior  Strategic Management

 Readings: Strategy TBA (check course website)  OB Consulting Project Team Handbook  OB Consulting Project Team Formation  Team-Building Exercise #1

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Date

Lecture

 M 1/30

 Strategic Management  Strategic Management

 W 2/2  F 2/4

 M 2/7  W 2/9

 W 2/16

Textbook Readings/Text Web Activities

 OB in the News Reading Discussion (see course Web site)  Team-Building Exercise #2 (Team Charter)  Organizational Design  Organizational Design

 F 2/11

 M 2/14

Discussion Section Readings and Activities

 Readings: Organizational Design TBA (check course website) 

OB in the News Reading Discussion (see course web  Team-Building Exercise #3 (Project Timeline and Role Responsibilities Matrix)

 Organizational Design  Organizational Change (No formal meeting of class please listen to podcast posted on the course website)

site)

 Textbook: Chapter 13  Textbook Website Chapter 13 Videos - "Managing Change - 12 O'Clock High" and "Boston Legal: Teaching Rhetoric"  Note: To access the videos above, log-in, go to Text Supplements, Chapter #, Videos, then find the video name. Textbook Website: Chapter 13 Chapter Content Mastery Quiz (for self-assessment purposes only)  OB in the News Reading Discussion (see course Web site)  Exam #1 Q&A  Discussion of OB Consulting Project

 F 2/18

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Date  M 2/21  W 2/23  F 2/25

 M 2/28

 W 3/2  F 3/4

Lecture 

Discussion Section Readings and Activities

Organizational Change  EXAM #1 (INCLASS)  ** OB Consulting Project Team Meetings ** - No Discussion Sections  Individual Differences and Personal Effectiveness

Textbook Readings/Text Web Activities

 Textbook: Chapter 2  Textbook Website Chapter 2 Videos - "Generation Next: The Workplace" and "The Seven Habits of Highly Effective People in 5 Minutes or Less"  Note: To access the videos above, log-in, go to Text Supplements, Chapter #, Videos, then find the video name. Textbook Website: Chapter 2 Chapter Content Mastery Quiz (for self-assessment purposes only)

 Individual Differences and Personal Effectiveness  OB in the News Reading Discussion (see course Web site)  Exercise: Data Analysis (Job Satisfaction Case Study)  Final Team Formation Information, Team Charter, Project Timeline and Role Responsibilities Matrix Due (TeamBuilding Exercises #1,2,3)

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Date  M 3/7

 W 3/9

 F 3/11

Lecture

Discussion Section Readings and Textbook Readings/Text Web Activities Activities  Decision Making and  Textbook: Chapter 3 Problem Solving  Textbook Website Chapter 3 Videos - "Inside IDEO Parts I, II and III"  Note: To access the videos above, log-in, go to Text Supplements, Chapter #, Videos, then find the video name.  Textbook Website: Chapter 3 Chapter Content Mastery Quiz (for self-assessment purposes only)  Work Motivation and  Chapter 4 Performance  Textbook Website Chapter 4 Videos - "Positive Management Reinforcement: The Big Bang Theory"  Note: To access the videos above, log-in, go to Text Supplements, Chapter #, Videos, then find the video name.  Textbook Website: Chapter 4 Chapter Content Mastery Quiz (for self-assessment purposes only) SPRING BREAK  "Teamwork Day" STARTS

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Date

Lecture

 M 3/21

 Business Ethics

 W 3/23

 Communication

 F 3/25

Discussion Section Readings and Activities

 Textbook: Chapter 6  Textbook Website Chapter 6 Videos - "Hiring Employees: "The Madoff Affair"  Note: To access the videos above, log-in, go to Text Supplements, Chapter #, Videos, then find the video name. Textbook Website: Chapter 6 Chapter Content Mastery Quiz (for self-assessment purposes only)  Textbook: Chapter 7  Textbook Website Chapter 7 Videos - "Hiring Employees: "Social Media Revolution"  Note: To access the videos above, log-in, go to Text Supplements, Chapter #, Videos, then find the video name.  Textbook Website: Chapter 7 Chapter Content Mastery Quiz (for self-assessment purposes only)  

 M 3/28

 Leadership

 W 3/30

 Leadership

Textbook Readings/Text Web Activities

OB in the News Reading Discussion (see course website) Team-Building Exercise #4: Running Effective Team Meetings  Textbook: Chapter 8  Textbook Website Chapter 8 Videos - "A Conversation with Jack Welch" and "Independence Day Speech by the President"  Note: To access the videos above, log-in, go to Text Supplements, Chapter #, Videos, then find the video name.  Textbook Website: Chapter 8 Chapter Content Mastery Quiz (for self-assessment purposes only)

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Date

Lecture

 F 4/1

 M 4/4  W 4/6

Discussion Section Readings and Activities  OB in the News Reading Discussion (see course Web site)  Exam #2 Q&A  Team-Building Exercise #5: Team Process Evaluation

Textbook Readings/Text Web Activities

 Leadership  EXAM #2 (INCLASS)

 F 4/8

 OB Consulting Project Team Meetings: No Discussion Sections

 M 4/11

 Power and Politics

 W 4/13

 Power and Politics

 Textbook: Chapter 9  Textbook Website Chapter 9 Videos - "Groupthink" and "Study Finds Young People Remain Apathetic About Office Politics"  Note: To access the videos above, log-in, go to Text Supplements, Chapter #, Videos, then find the video name.  Textbook Website: Chapter 9 Chapter Content Mastery Quiz (for self-assessment purposes only)

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Date

Lecture

 F 4/15

 M 4/18

 Team Management

 W 4/20

 Team Management

 F 4/22

 M 4/25

Discussion Section Readings and Activities  OB in the News Reading Discussion (see course website)  Return Exam #2

Textbook Readings/Text Web Activities

 Textbook: Chapter 11  Textbook Website Chapter 11 Videos - "Lance Armstrong The Road to Paris 1/11" and "Top 10 NBA Teamwork Plays of 2009"  Note: To access the videos above, log-in, go to Text Supplements, Chapter #, Videos, then find the video name.  Textbook Website: Chapter 11 Chapter Content Mastery Quiz (for self-assessment purposes only)  OB in the News Reading Discussion (see course Web site)  In-Class OB Consulting Project Team Meetings

 Organizational Culture

 Textbook: Chapter 12  Textbook Website Chapter 12 Videos - "Hiring Employees: "Google's Corporate Culture" and "David Letterman Visits the GE Building"  Note: To access the videos above, log-in, go to Text Supplements, Chapter #, Videos, then find the video name. Textbook Website: Chapter 12 Chapter Content Mastery Quiz (for self-assessment purposes only)

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Date  W 4/27

Lecture

Textbook Readings/Text Web Activities

 Organizational Culture

 F 4/29

 M 5/2

Discussion Section Readings and Activities

 “OB and Your Future” – Key Takeaways  Self-Evaluation of Discussion Participation Due by 11:59 p.m.  Discussion Section Evaluations (Note: These will be e-mailed to students from the School of Business)  OB Consulting Project Reports and Peer Evaluations Due by 5:00 p.m.  Conflict Management

 Textbook: Chapter 10  Textbook Website Chapter 10 Videos "The Power of Positive No" and "How to Build Trust"  Note: To access the videos above, log-in, go to Text Supplements, Chapter #, Videos, then find the video name. Textbook Website: Chapter 10 Chapter Content Mastery Quiz (for self-assessment purposes only)

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Date  W 5/4

 F 5/13  SAT 5/14

Lecture

Discussion Section Readings and Activities

 Course Summary and Integration – “Top Things to Remember”  Course Evaluations (Note: These will be sent from the School of Business to students via e-mail) Final Exam, 2:45-4:45 p.m., room TBA

Textbook Readings/Text Web Activities  Chapter 14  Textbook Website Chapter 14 Videos - "The Internship Minute with the Internship Queen" and "Five Networking tips to Advance your Career" Note: To access the videos above, log-in, go to Text Supplements, Chapter #, Videos, then find the video name.

Alternate Final Exam, 5:05.7:05 p.m., room TBA (only for students with direct exam conflicts or three exams in 24 hours)

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