Maximizing Self Service BI: How Tommy Hilfiger boost Supply Chain performance with Every Angle Richard den Ouden - Global Business Development

Maximizing Self Service BI: How Tommy Hilfiger boost Supply Chain performance with Every Angle Richard den Ouden - Global Business Development Direct...
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Maximizing Self Service BI:

How Tommy Hilfiger boost Supply Chain performance with Every Angle Richard den Ouden - Global Business Development Director Email: [email protected]) Mobile: +31 6 511 84 134

Summary • Find out how Tommy Hilfiger improved two divergent KPI’s at once: Superior operational excellence reduces Tommy Hilfiger’s transport costs while increasing their customer service levels at the same time.

• During this presentation we’ll connect directly to Tommy Hilfiger’s live production system in order to demonstrate analytics at the speed of light across the entire supply chain. • Find out how Tommy Hilfiger uses data visualization to analyze bottlenecks in the SAP supply chain as well as detecting the root cause, predicting the impact, and improving customer service levels.

Agenda

1. Introduction 2. Live software demonstration 3. Next steps and summary

Every Angle Software Solutions: The Company • • •



• • •

International software company: HQ in the Netherlands 100 employees worldwide Founded in 1996 by SAP consultants while doing the first R/3 implementation in the Netherlands, in cooperation with the University of Eindhoven and TNO Thought leader in "in-memory“ technology and >17 years of experience in BI (Operational Analytics) SAP Certified & Partner since 2001 SAP HANA certified since 2014 Gartner Cool Vendor 2011

Every Angle: the solution • “Every Angle” from business perspective – very flexible solution to help you gain more visibility across your supply chain – quick “time to value” solution due to built-in logic and out-of-thebox content • “Every Angle” from IT perspective – Plug & play with out-of-the-box content – Adapts to customer specific processes (reads SAP customizing) – Can be easily enhanced with customer specific fields (Z-tables and Z-Fields) • Every Angle is not only “another reporting” tool, but an analysis solution meant for operational reporting

Information provisioning for target groups Time & budget

Top management Strategic KPIs

0

Define KPIs and targets

Management Operational KPIs

1 2

Evaluate the Past

3

Act

Focus Actions

Closed Loop

Details, ad hoc, variance Different IT for different purposes

Execution Focused Action Info

Operational reporting: a gap in IT and the business Top management Strategic KPIs

Display layer

Reporting & Analytics

BI / BW Operational management Evaluate the Past

Focus Actions

How can we improve the processes? How are the processes running? Where are the bottlenecks? What should we do today to perform ?

Act

What is the status of my process ? How are my orders actually flowing ?

Execution

Business Suite

Leads to “Self Made“ Solutions (queries, Z**, Excel, ..) Top management Strategic KPIs

Reporting & Analytics

Display layer

BI / BW Operational management Evaluate the Past

Focus Actions

Maintainable? Expert dependent? Scalable? Reliable? Secure? (Hidden) costs?

Act

Zreports

RISK SE16

ABAP

Execution

Business Suite

EA = the standard for operational reporting with SAP Top management Strategic KPIs

Reporting & Analytics

Display layer

BI / BW Operational management

Evaluate the Past

Focus Actions

Business Process AnalysisMaintainable?

Expert dependent? Scalable? Reliable? Secure? (Hidden) costs?

Act

Improvement Action lists RISK

Execution

Business Suite

Ad hoc analysis Standard content Z-reports Clean data Support

Some reference customers Food, Pharma & Chemicals

Wholesale, Retail & Fashion

Discrete Manufacturing

Utilities & Energy

Results of Every Angle usage (examples) Stock level reduction 16 % Reduction 2 FTE + 100 days consulting 50% reduction data pollution Increased end user appreciation of SAP Reduction of Working Capital with 4% Big improvement of SAP data reliability “What it understands and this is the key between Every Angle and a lot of competition is the cross-process supply chain elements.“ Stock level reduction 8% Service level improvement 12% 20% efficiency improvement in production

Sean Culey

Use case example (1): Tommy Hilfiger Characteristics • One European SAP AFS system, • Large data volume (> 150 million SD documents on SKU level) • Long lead times (manufacturing in Africa and Asia) Every Angle usage • Monitor backorders (sales) • Improve master data • Prioritize PO (air freight) and check PO creation and delivery status • Support of new seasons (order book intake => delivery & billing) Benefits • Improved availability => customer satisfaction & reduction lost sales • Less air freight costs • Quote Rudy Boogaard (VP Supply Chain): “We are super happy with the Every Angle tool. We actual had meeting today with several members of our Senior European management team and they were really impressed with what we have accomplished so far. We now have supply chain transparency we never had before (nor dared to dream of)”

Use case example (2): BASF Characteristics • One Global SAP GTS system • Compliance for all inbound (purchasing) and outbound (sales) • Standard reporting is slow (on-line) and not flexible Every Angle usage • Check master data • Monitor status of licenses (export) • Provide operational KPIs for management • Support internal compliance processes Benefits • Improved processes • Ad-hoc reporting capabilities • Improve compliance • Significant time savings (replacing old manual data collection & transformation processes)

Agenda 1. Introduction 2. Live software demonstration 3. Next steps and summary

Every Angle Architecture (virtual) Windows Server Every Angle Extractor SAP R/3 or SAP ECC

Every Angle Clients

SAP GUI ZEA03

Every Angle Server

EA-AC

XLS, SQL, CSV ODBC, JDBC Mail, SMS

Characteristics of Every Angle Architecture • EAXtractor: data extraction using SAP Certified Function Module • EAServer: Built-in business process logic and SAP ERP knowledge • EAClient: Thin-client desktop Windows application • ZEA03: display of Angles in SAP GUI (view only) • EA-AC: Automation Client (push of angles, and interfaces to DB/BI-tools)

Server: Live Intelligent Objects Server RAM Objects and Pointers Object: Customer - number, name, - address, telephone - district, office, .. Object: SD header - Number - created on/by - document type

Object: Material - number, description - material type/group - planning parameters Object: Plant Object: SD Item - Item category - Status Object: SD Schedule line

-

SAP GUI

Windows server Extractor Business Suite

ZEA03 Server

EAclient

Supply/Demand matching (.. like SAP MD04)

Supplier problem

SITE 1000 - Hamburg

Leaflet

Raw materials

Box



PO Raw materials

WO Final product

TO

Flask

WO Packaging

End-to-End Supply Chain Analysis on thousands of detailed order lines

SO Sales order

Dissatisfied customers?

SITE 1200 - Dresden

ZEA03: run angles in SAP GUI

ZEA03: Angle result is displayed in ALV grid

Live demonstration Master data • Address info (vendors, customers) • Material master Stock • Overall stock values (split by stock status. Location, material type, etc.) • Stock allocation (needed? demand?) Sales • Open orders • Lost sales (cancelled orders) • Closed sales orders (qty/value and delivery reliability in %) Sourcing and planning processes • Purchasing • Production  Backorders and priorities !!

Agenda 1. Introduction 2. Live software demonstration 3. Next steps and summary

Summary •

Every Angle is a standard solution for operational analysis based on SAP ECC – 99% out-of-the-box => plug & play within 1 day – No modeling => Every Angle “reads” your business processes directly from SAP customizing – Built-in SAP CC knowledge & business process logic – “Solution for the Business” to enable them to become more “proactive”



Replacing static (expensive) ABAP Z-Reports or SE16, running directly on SAP ERP, or Excel reports (manually filled & managed) Advantages



Business • • • •

Supply chain performance improvement (service level, inventory level, flexibility) Efficiency improvement (less time for corrections and low value adding activities) Transparency on detailed level Become less dependent from IT

IT • • • • • •

Standard solution (no risk/impact) Improves SAP DB performance (reduction load causes by online queries/Z-reports) Increase Compliance Supports “Single Source of Truth” No Data Manipulation as no data transformation (SAP is the single source) Free up time to focus on IT related topics

Potential next steps Stage I

Stage II

Stage III

Live Demo / PoC

Key user implementation

Roll-out and embedding

(2 weeks)

(2 months)

(ongoing)

Purpose

Purpose



Proof point for technical promises (installed & upand-running in 1 day)



Evaluate the value of Every Angle against clear defined USE CASES



Proof point for functional promises (visibility across supply chain in SAP ECC)



USE CASES create direct or derived added value for organization



Proof point for enhancing data, data models and calculated fields



Business can work with Every Angle and will use it in daily operations



Proof point that Every Angle is for the business and creates value for both business & IT.



Setup up the standards for rollout & embedding phase

Purpose •

Embed Every Angle as standard solution for operational analysis across the organization



Roll-out to all interested divisions, affiliates and production sites

The next generation: EA2

The next generation: EA2

Any questions?

Richard den Ouden Director Every Angle Software Solutions Mobile: +31 6 511 84 134

Email: [email protected]

Thanks for your time, ..and we look forward meeting you at our stand G5

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