March Sheraton Chicago Hotel and Towers Chicago, Illinois, USA PROGRAM

March 16 –19 Sheraton Chicago Hotel and Towers Chicago, Illinois, USA PROGRAM INFORMING HEALTHCARE from WITHIN »» Patient Safety »» User Resear...
Author: Colleen Conley
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March 16 –19 Sheraton Chicago Hotel and Towers Chicago, Illinois, USA

PROGRAM

INFORMING HEALTHCARE from

WITHIN »»

Patient Safety

»»

User Research & Usability Testing

»»

FDA/Regulatory Compliance

»»

Industrial & User Interface Design

»»

State-of-the-Art Lab within a Hospital Setting

»» Access to Thousands of Clinicians & Patients

We are HF professionals embedded in the healthcare system, informing the design of the safest, most efficient health products. healthcarehumanfactors.com @healthcarehf

WELCOME Welcome to the HFES 2014 International Symposium on Human Factors and Ergonomics in Health Care: Leading the Way. The symposium offers a concentrated program of human factors/ergonomics perspectives on health care and patient safety, divided among four main tracks or domains: • • • •

Health-Care Provider and Patient Safety Health-Care IT Medical and Drug Delivery Device Design Clinical Care Settings

The meeting is designed to enable HF/E professionals to disseminate their science, principles, and best practices to the health-care community, and to enable the health-care community and medical device/pharma industry to provide HF/E professionals with the proper context, requirements, and perspectives to better focus HF/E initiatives. This year’s symposium theme, “Leading the Way,” honors the FDA’s relatively recent emphasis on human factors as a requisite part of the approval process. The theme also symbolizes our commitment to advancing health-care provider and patient safety through promotion of the latest HF/E science and application principles. The program starts with our opening plenary speaker, Lisa Sanders, MD. Dr. Sanders is an assistant clinical professor at the Yale University School of Medicine and a clinician educator in Yale’s Primary Care Internal Medicine Residency program. She writes the popular “Diagnosis” column, which appears monthly in The New York Times Magazine. Her column was the inspiration for the acclaimed Fox television program House M.D. She also served as technical adviser for the show. In her keynote presentation, Dr. Sanders will discuss how doctors deal with diagnostic dilemmas, examining a collection of difficult diagnoses from both patient and physician perspectives.

This year’s symposium is hosted by GfK, one of the world's largest research companies, with 13,000 experts working to discover new insights into the ways people live, think, and shop in more than 100 markets. Hosting this symposium is just one example of GfK’s commitment to enhancing the utility, safety, and effectiveness of medical devices and consumer health-care applications. Finally, I would like to thank all our symposium sponsors, exhibitors, and advertisers; the program track chairs and their committee members; the student volunteers; the presenters and session chairs; staff from HFES and Prestige Accommodations International; and all of the other men and women who supported the effort to produce this symposium. I truly could not organize this event without the help of many others who are equally interested in showcasing human factors/ergonomics science and application as they apply to improving health-care products, services, and environments. I hope that this year’s symposium, taking place in my home town of Chicago, allows us to celebrate the prominent role that HF/E now plays in the research, development, approval, and end-use of health-care products and systems all over the world.

Anthony D. Andre, PhD, CPE Symposium Founder and Chair Principal, Interface Analysis Associates & Adjunct Professor, San Jose State University Past President and Fellow, Human Factors and Ergonomics Society

PROGRAM COMMITTEE The Program Committee of the 2014 International Symposium on Human Factors and Ergonomics in Health Care: Leading the Way consists of experts in a wide variety of domains and organizations. CHAIR Anthony D. Andre, Interface Analysis Associates & San Jose State U. TRACK I: HEALTH-CARE PROVIDER AND PATIENT SAFETY Emily Patterson, Ohio State U. Medical Center – Cochair Mark Scerbo, Old Dominion U. – Cochair Committee Members Wendy L. Bedwell, U. of South Florida Yuval Bitan, Cognitive Technologies Lab at the U. of Chicago Lalaine Byrd, Veterans Health Administration Kermit Davis, U. of Cincinnati Joe Deeter, Rochester General Health System Jason Fouts, Physio-Control Arun Garg, U. of Wisconsin-Milwaukee Paul Gorman, Oregon Health & Science U. John Guignard, Guignard Biodynamics Emily Hildebrand, Arizona State U. Fran Kistner, MCPHS University Frank Mazza, Seton Healthcare Family Enid Montague, U. of Wisconsin-Madison Laura Moody, Mercer U. Daniel Morrow, U. of Illinois

Marnie Myhre, Fairview Health Services Paul O'Connor, National U. of Ireland, Galway Liza Papautsky, Cognitive Solutions Division of Applied Research Assoc., Inc. Michael Rosen, Johns Hopkins U. School of Medicine Martha Sanders, Quinnipiac U. F. Jacob Seagull, U. of Michigan Jason Slagle, Vanderbilt U. Savannah Sleicher, Children's National Medical Center Michael W. Smith, Veterans Administration Linsey Steege, U. of Missouri Monifa Vaughn-Cooke, U. of Maryland Lisa Vizer, UMBC Linda Williams, VA National Center for Patient Safety Scott Wood, Veterans Administration Melanie Wright, Trinity Health

TRACK II: CLINICAL AND CONSUMER HEALTH-CARE INFORMATION TECHNOLOGY Teresa Zayas Cabán, Agency for Healthcare Research and Quality – Cochair Rupa S. Valdez, U. of Virginia – Cochair Wayne Zachary, CMZ Health Technologies – Cochair Committee Members Janey Barnes, User-View Patrick Brown, Baystate Health Ellen Bass, Drexel U. Kelly Caine, Clemson U. Karen Dunn Lopez, U. of Illinois at Chicago R. Darin Ellis, Wayne State U. Ila J. Elson, Abbott Labs Zach Hettinger, MedStar Inst. for Innovation Rich Holden, Vanderbilt U. Dick Horst, UserWorks, Inc. Heidi Kramer, U. of Utah

Michelle Lenox, SA Technologies / IUPUI Health Informatics Jenna Marquard, U. of Massachusetts Amherst Laura Militello, Applied Decision Science, LLC Anne Miller, Vanderbilt U. Michael Quinn, Veterans Administration Marc L. Resnick, Bentley U. Michelle Rogers, Drexel U. Robert Schumacher, GfK User Centric Lauren Zack, athenahealth

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TRACK III: MEDICAL AND DRUG-DELIVERY DEVICES Julian Dixon, Team Consulting – Cochair Beth Loring, Farm Design, Inc. – Cochair Committee Members Anthony D. Andre, Interface Analysis Associates Pat Baird, Baxter Healthcare Eric Bergman, Lifescan (a Johnson & Johnson Co.) Christy Calder James (Jay) Duhig, Abbott Labs Evan Edwards, Intelliject, Inc. Rollin J. (Terry) Fairbanks, MedStar Inst. for Innovation Valerie Fenster, Amgen Erika Franzen, Philips Respironics Daryle Gardner-Bonneau, Bonneau and Assoc. John Gosbee, Red Forest Consulting, LLC Reade Harpham, Battelle Shannon Hoste, Stryker Ed Israelski, Abbott Labs Korey Johnson, GfK Merrick Kossack, Intuitive Surgical, Inc. Melissa R. Lemke, Human Ability Designs Vicki Lewis, National Center for Human Factors Engineering in Healthcare, MedStar Health Zarla Ludin, Essential, Inc.

Natalia Mazaeva, Medtronic Christina Mendat, Radius Product Development Anne Mickelson, Equilogix, LLC Cindy Miller, GE Healthcare Bob North, Human Centered Strategies A. Ant Ozok, U. of Maryland, Baltimore County (UMBC) Janine Purcell, Philips Healthcare Valerie Rice, AMEDD Center and School, U.S. Army Dawn Rountree, Bayer HealthCare John Rovnan, TeleTracking Technologies George Samaras, Samaras & Assoc., Inc. Adam Shames, Core Human Factors, Inc. Eric Shaver, Sonosite Olivier St-Cyr, University Health Network Molly Follette Story, FDA / CDRH / ODE William Stubler, Pall Corp. Melanie Turieo, Cambridge Consultants Michael Wiklund, Wiklund Research & Design, Inc. Steve Wilcox, Design Science

TRACK IV: CLINICAL CARE SETTINGS Ellen S. Deutsch, Children's Hospital of Philadelphia – Cochair M. Susan Hallbeck, Mayo Clinic – Cochair Committee Members Ken Catchpole, Cedars-Sinai Medical Center Savitri Dhiman, Steris Cindy Dominguez, Applied Research Assoc. David Eibling, U. of Pittsburgh / VA Pittsburgh Thomas Ferris, Texas A&M U. Ayse Gurses, Johns Hopkins U. Gyusung Lee, Johns Hopkins U. School of Medicine Huiyang Li, U. of Michigan Kang Li, Rutgers U. Bernadette McCrory, U. of Nebraska-Lincoln Sarah Parker, National Center for Human Factors Engineering in Healthcare, MedStar Health

Avi Parush, Carleton U. Douglas E. Paull, VA National Center for Patient Safety Scott Shappell, Embry-Riddle Aeronautical U. Bruce Spiess, VCU Medical Center Thor Sundt, Harvard Medical School / Massachusetts General Hospital Matt Weinger, Vanderbilt U. Doug Wiegmann, U. of Wisconsin Linda Williams, VA National Center for Patient Safety Jason Wise, GE Healthcare Surgery Shanqing "SQ" Yin, Changi General Hospital, Singapore

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STUDENT VOLUNTEERS Michelle A. Jahn, Purdue U. Sarah Fouquet, Wichita State U. Denny Yu, U. of Michigan

Denise Benkert, U. of Central Florida Linda Wu, Midwestern U. − Chicago College of Osteopathic Medicine

HUMAN FACTORS AND ERGONOMICS SOCIETY OFFICERS President Francis T. Durso

Secretary-Treasurer Barrett S. Caldwell

Immediate Past President Eduardo Salas

Immediate Past SecretaryTreasurer Kermit G. Davis

President-Elect Andrew S. Imada

Secretary-Treasurer-Elect James P. Bliss

Executive Council At-Large Members Cheryl A. Bolstad Pascale Carayon Sandra K. Garrett Paul A. Green M. Susan Hallbeck John F. “Jeff” Kelley

HFES DIVISION CHAIRS Internal Affairs Kathleen L. Mosier

Professionalism Carolyn M. Sommerich

Outreach Arathi Sethumadhavan

Scientific Publications C. Melody Carswell

Technical Standards Bruce Bradtmiller

HFES STAFF Executive Director Lynn Strother, CAE

Communications Director Lois Smith

Member Services Director Carlos de Falla

Administrative Assistant Susan Marschner

Senior Production Editor Steve Stafford

Member Services Coordinator Stefanie Alexander

Communications Associate Cara Quinlan

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SPONSORS HFES thanks the following organizations for their support: HOST AND REGISTRATION BAGS

________________________ MEDICAL DEVICES AND DELIVERY DEVICES TRACK

________________________ LANYARDS

The National Center for Human Factors in Healthcare, MedStar Institute for Innovation ________________________ NOTEBOOKS/PENS

________________________ GENERAL SUPPORT

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REGISTRATION & FACILITIES LUNCH Monday and Tuesday 12:00 noon–1:30 p.m. Chicago Ballroom 10, Ballroom Level

Registration Desk Location and Hours Registration is open during the following hours in Chicago Promenade West, Ballroom Level: Sunday Monday Tuesday Wednesday

7:30 a.m.−6:00 p.m. 7:00 a.m.−5:00 p.m. 7:30 a.m.−5:00 p.m. 8:00−10:30 a.m.

POSTERS/NETWORKING RECEPTION Monday and Tuesday 4:30–6:00 p.m. River Hall B, River Exhibition Hall Level

Wi-Fi Access Free Wi-Fi is available in the lobby and the Link @ Sheraton Café.

Visit Our Exhibitors The following companies invite you to visit their tabletop exhibits in River Hall B, River Exhibition Hall Level starting at 3:00 p.m. on Monday and during coffee breaks and posters/networking receptions on Tuesday.

Pre-Symposium Workshops Workshops will take place on Sunday on the Meeting Room Level (see page 8).

Ashgate Publishing Company, Tabletop 1 Battelle, Tabletop 2 ORAU, Tabletop 3 Jump Trading Simulation and Education Center (OSF Healthcare), Tabletop 4 Studiocode Business Group, Tabletop 5 Ximedica, Tabletop 6

Lunch and Refreshments Lunch and refreshment breaks are included in the cost of registration and will take place at the following times and locations. CONTINENTAL BREAKFAST (coffee, tea, pastries) 8:00–8:30 a.m. Monday – Chicago Promenade West, Ballroom Level Tuesday – River Hall B, River Exhibition Hall Level Wednesday – Lake Promenade, Meeting Room Level

Ashgate will conduct a raffle for some of the books on display. Drop off your business card at the Ashgate table and check back on Tuesday at 3:00 p.m. to see if you have won.

COFFEE BREAKS Monday 10:00–10:30 a.m. – Chicago Promenade West, Ballroom Level 3:00–3:30 p.m. – River Hall B, River Exhibition Hall Level

Keynote Presenter Book Signing Following her presentation on Monday morning from 10:00 to 10:30, Dr. Lisa Sanders will sign copies of her book Every Patient Tells a Story, which will be available for purchase in the Chicago Promenade West Foyer, Ballroom Level.

Tuesday River Hall B, River Exhibition Level 10:00–10:30 a.m. 3:00–3:30 p.m.

Posters/Networking Reception Receptions will be held from 4:30 to 6:00 p.m. on Monday and Tuesday during each poster session in River Hall B, River Exhibition Hall Level. All attendees are invited to network and view the posters.

Wednesday Lake Promenade, Meeting Room Level 8:00–8:30 a.m. 10:00–10:30 a.m.

Posters may be set up on Monday between 12:00 noon and 4:30 p.m., and on Tuesday between 8:30 6

POLICIES

a.m. and 4:30 p.m. Posters should be removed by 6:30 p.m. on their respective presentation days.

Attendee Badges All persons attending any event at the Symposium must wear their registration badges. Attendees and guests may register at the Registration Desk (Chicago Promenade West, Ballroom Level).

GfK Host Event All attendees are invited to GfK’s event, “Deadly Serious, Lively Fun: Exploring Use of Health-Care Products Through Multiple Touch-Points,” to be held at GfK’s Chicago Usability Studio, 1 East Wacker Drive, Suite 1800. Buses will depart from Convention Entrance Porte Cochere, Lobby Level starting at 6:30 p.m. and departing about every 15 minutes. The last bus will depart GfK at 9:30 p.m.

Audiotaping, Photographing, and Videotaping Policies Attendees are not permitted to take photos or make audiotape or videotape recordings of speakers or their visual aids, or exhibitors and their displays, without prior written permission from HFES and the speakers or exhibitors. Please obtain a form from HFES staff at the Registration Counter.

RESOURCES HFES Services HFES staff will be present at the Registration Counter (Chicago Promenade West, Ballroom Level) to provide information on membership, publications, and services.

HFES reserves the right to use photographs of attendees for promotional purposes. If you do not want HFES to use your photo, please send an optout message to Lois Smith at [email protected]

Job Notices and Other Materials Organizations that are offering positions may post a flyer on the corkboard adjacent to the Registration Counter. Attendees who are seeking a job may also post a one-page notice on the board.

Nonsmoking Policy Smoking is not permitted inside the Sheraton Chicago Hotel and Towers.

A materials table is also provided in this area for attendees to place information about events, programs, and other activities of interest to other attendees. Audiovisual Preview Room Parlor B, Lobby Level has been reserved for presenters who wish to preview their audiovisual materials. Computers will be available for AV preview only. Preview hours are as follows: Monday Tuesday Wednesday

8:00 a.m.−5:00 p.m. 7:30 a.m.−5:00 p.m. 7:30−11:00 a.m.

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SUNDAY, MARCH 16 7:30 a.m. to 6:00 p.m. − Registration Open Chicago Promenade West, Ballroom Level WORKSHOPS (Separate Registration Required) 8:30 a.m. to 4:00 p.m. Pre-Symposium Workshop #1 Colorado Room, Meeting Room Level Leon Segal and Scott Underwood, Innovationship LLC, Human Factors: Innovation’s Secret Weapon 8:30 a.m. to 4:00 p.m. Pre-Symposium Workshop #2 Arkansas Room, Meeting Room Level Enid Montague, Northwestern U., and Rupa Valdez, U. of Virginia, Usability and User-Centered Design for Consumer Health Information Technologies 8:30 a.m. to 4:00 p.m. Pre-Symposium Workshop #3 Missouri Room, Meeting Room Level Dean Hooper, HE Consulting LLC, and Cindy Miller, GE Healthcare, Redefining Human Error to Meet Regulatory Expectations: A Paradigm Shift in Medical Device Development Processes and Activities 5:00 to 6:00 p.m. − Opening Networking Reception Chicago Ballroom 10, Ballroom Level

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MONDAY, MARCH 17

Clinical Care Settings Track CCS1 − TEAMWORK IN THE OPERATING ROOM Monday, March 17, 10:30 a.m. to 12:00 noon Ontario Room, Meeting Room Level Chair: Linda Williams, VA National Center for Patient Safety • Renaldo Blocker and Mary Severson, Mayo Clinic, Operating Room Traffic: The Impact on Patient Safety and Teamwork • E. Asher Balkin and David D. Woods, Ohio State U., Recognizing Technology-Induced Changes to Teamwork and Roles in Surgical Settings • Noa Segall and Jeffrey Taekman, Duke U. Medical Center; Melanie Wright, Saint Alphonsus Health System and Trinity Health, Forgetting to Remember: Failures of Prospective Memory in Anesthesia Care

7:00 a.m. to 5:00 p.m. − Registration Open Chicago Promenade West, Ballroom Level 8:00 to 8:30 a.m. − Continental Breakfast Chicago Promenade West, Ballroom Level

• • •

OPENING PLENARY SESSION Monday, March 17, 8:30 to 10:00 a.m. Chicago Ballroom 10, Ballroom Level Welcome and Acknowledgments, Anthony D. Andre, Interface Analysis Associates Welcome from Host, Robert M. Schumacher, GfK Keynote Address − Every Patient Tells a Story: Medical Mysteries and the Art of Diagnosis, Lisa Sanders, MD. Dr. Sanders will sign books at the conclusion of the session.

Health-Care Provider and Patient Safety Track HPPS1 − INFORMATION TECHNOLOGY AND PATIENT SAFETY Monday, March 17, 10:30 a.m. to 12:00 noon Michigan Room, Meeting Room Level Chair: Daniel Morrow, U. of Illinois • Robert M. Schumacher, GfK, Safety-Enhanced Design in Electronic Health Records: Evolution and Current Status • Emily Patterson, Ohio State U.; Svetlana Lowry and Mala Ramaiah, NIST; M. Chris Gibbons, Johns Hopkins Urban Health Institute; Ayse Gurses, Johns Hopkins U.; Ant Ozok, U. of Maryland Baltimore County; David Brick, New York U., Electronic Health Records: Patient Safety, Usability, and Workflow • Lauren Clack, U. Hospital Zurich; Jan Schmutz and Tanja Manser, U. of Fribourg; Hugo Sax, U. Hospital Zurich, Infectious Risk Moments − A Pilot Study Taking a Human Factors Informed Approach to Infection Control

10:00 to 10:30 a.m. − Refreshment Break Chicago Promenade West, Ballroom Level Clinical and Consumer Health-Care IT Track CCIT1 − SOCIOTECHNICAL CONTEXT OF HEALTH IT DESIGN AND IMPLEMENTATION Monday, March 17, 10:30 a.m. to 12:00 noon Erie Room, Meeting Room Level Chair: Richard Holden, Vanderbilt U. • Alissa Russ, Department of Veterans Affairs and Regenstrief Institute, Inc.; Translating Human Factors Research Into Better Practice: Five Tips on How to Impact Health Information Technology • Leila Sadat Rezai and Catherine Burns, U. of Waterloo, Using Cognitive Work Analysis and a Persuasive Design Approach to Create Effective Blood Pressure Management Systems • Michael Rayo, Ohio State U. Wexner Medical Center, When Alarms Are Not Enough

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Monday

Clinical Care Settings Track CCS2 − CONDUCTING STUDIES IN THE OR – Panel Session Monday, March 17, 1:30 to 3:00 p.m. Ontario Room, Meeting Room Level Chair: Thomas Armstrong, U. of Michigan Panelists: Juliane Bingener, Mayo Clinic; Caroline Cao, Wright State U.; Susan Hallbeck, Mayo Clinic; Adrian Park, Anne Arundel

Medical and Drug-Delivery Devices Track MDD1 − EVALUATING USABILITY Monday, March 17, 10:30 a.m. to 12:00 noon Superior Room, Meeting Room Level Chair: Julian Dixon, Team • Cindy Miller and Chelsea Wanta, GE Healthcare, Best Practice in Formative Usability Evaluations • Ed Israelski, AbbVie, Quantitative Versus Qualitative HFE for Medical Device Development and Validation • Pamela Davol, Ximedica, LLC, HF Design and Usability Validation: Can CDER’s Expectations for Combination Products Ever Be Satisfied?

Health-Care Provider and Patient Safety Track HPPS2 − ACCESS AND DISPARITIES Monday, March 17, 1:30 to 3:00 p.m. Michigan Room, Meeting Room Level Chair: Jason Slagle, Vanderbilt U. • Jason Saleem and Richard Frankel, Veterans Health Administration; Bradley Doebbeling, Indiana U. School of Informatics; Emily Patterson, Ohio State U., Patterns in Patient Safety With Computerized Consult Management and Clinical Documentation • Patricia Abbott, U. of Michigan School of Nursing, Telehealth in the ’Hood – Study of Usability in Vulnerable Populations • M. Chris Gibbons, Johns Hopkins U., Can HFE Help Address Health Care Disparities?

12:00 noon to 1:30 p.m. − Lunch (Complimentary) Chicago Ballroom 10, Ballroom Level 1:30 to 3:00 p.m. − Sessions Clinical and Consumer Health-Care IT Track CCIT2 − CHALLENGES AND SUCCESSES IN IMPLEMENTING MEANINGFUL USE REQUIREMENTS Monday, March 17, 1:30 to 3:00 p.m. Erie Room, Meeting Room Level Chair: Janey Barnes, User-View • Abel Kho, Northwestern U., Challenges and Successes in Implementing Meaningful Use Requirements • Karen Lopez, U. of Illinois at Chicago College of Nursing; Chieh-Li Chin, Michael Vahldick, and Daniel Morrow, U. of Illinois Urbana-Champaign, Impact of Change From Hybrid to Meaningful Use EHR System on Clinical Workload, Workflow, and Opportunity for Errors • Margaret Meadors, Catholic U. of America; Natalie Benda, A. Zachary Hettinger, and Raj Ratwani, National Center for Human Factors in Healthcare, Medstar Health, Going Live: Implementing an Electronic Health Record System in the Emergency Department

Medical and Drug-Delivery Devices Track MDD2 − EMERGING TOPICS Monday, March 17, 1:30 to 3:00 p.m. Superior Room, Meeting Room Level Chair: Reade Harpham, Battelle • Kenneth Hoyme, Adventium Labs; Robert North, Human Centered Strategies, LLC, Balancing Usability and Security for Medical Devices • Dean Hooper, HE Consulting, Are We Designing for Expert Use or Just for Really Good Beginners? • Emily Friedman, Program for Appropriate Technology in Health (PATH), Pulling Up the Roots: The War Eradicating Polio • David Embrey, Human Reliability Associates, Application of SHERPA (Systematic Human Error Reduction and Prediction

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Approach) to Predict and Prevent Use Error in Medical Devices



3:00 to 3:30 p.m. − Refreshment Break River Hall B, River Exhibition Hall Level

Medical and Drug-Delivery Devices Track MDD3 − CLOSING THE LOOP: HUMAN FACTORS WITHOUT THE HUMAN – Panel Session Monday, March 17, 3:30 to 4:30 p.m. Superior Room, Meeting Room Level Chair: Keith Karn, Bresslergroup Panelists: Kathryn Rieger, Kathryn Rieger, PhD; Eric Bergman, Fresenius Medical Care; Steve Harris, Rational Healthcare; Andy Gellatly, General Motors; Bruce Hallbert, U.S. Department of Energy

3:30 to 4:30 p.m. − Sessions Clinical and Consumer Health-Care IT Track CCIT3 − REGULATORY AND POLICY CONSIDERATIONS FOR HEALTH IT Monday, March 17, 3:30 to 4:30 p.m. Erie Room, Meeting Room Level Chair: Robert M. Schumacher, GfK • Patricia Brennan, U. of Wisconsin-Madison, Recommendations From the FDASIA FACA Advisory Committee • Rollin J. (Terry) Fairbanks, Raj Ratwani, and Aaron (Zach) Hettinger, National Center for Human Factors in Healthcare, MedStar Health, Study of the User-Centered Design Processes Found in Eleven Health IT EHR Vendors

Gerard Castro, The Joint Commission, Patient Safety Initiatives at The Joint Commission

4:30 to 6:00 p.m. − POSTERS/NETWORKING RECEPTION River Hall B, River Exhibition Hall Level Clinical and Consumer Health-Care IT Track CCIT4 – POSTERS Monday, March 17, 4:30 to 6:00 p.m. 1. Brian Amster, U. of Massachusetts Amherst; Patrick Brown, Baystate Health; Jenna Marquard, Matthew Romoser, and Donald Fisher, U. of Massachusetts Amherst, How Do Physicians Visually Navigate Through Information in Electronic Progress Notes? 2. Leila Sadat Rezai, U. of Waterloo; Gerard Torenvliet, Medtronic Inc.; Catherine Burns, U. of Waterloo, Increasing Patient Adherence to Remote Health Monitoring Systems 3. James McCormack and Paul Gorman, Oregon Health & Science U.; Kenneth Funk, Oregon State U., Work Systems for Handling External Clinical Information in Primary Care: A Cognitive Work Analysis 4. Kaden Rushford, athenahealth, Get Real: How Authentic Data Was Used to Improve the Usability of athenahealth’s Electronic Health Record 5. Mark Ferencik and Paul Smith, GlaxoSmithKline; Jennifer Mauney and Janey Barnes, User-View, Inc., Fully Blended –

Clinical Care Settings Track CCS3 − SURGICAL RESEARCH Monday, March 17, 3:30 to 4:30 p.m. Ontario Room, Meeting Room Level Chair:  Matt Weinger, Vanderbilt U. • Megan Silas, U. of Chicago; Alexander Langerman, U. of Chicago Medicine, Investigating Surgical Ergonomics With Motion-Sensing Technology • E. Asher Balkin, Salil Kumar, and Volodymyr Manko, Ohio State U.; Joey So and Michelle A. Jahn, Purdue U., Robot-Assisted Surgery and the Nature of Remote Work: Lessons for Medicine From Other Fields Health-Care Provider and Patient Safety Track HPPS3 − PATIENT SAFETY INITIATIVES AT THE JOINT COMMISSION Monday, March 17, 3:30 to 4:30 p.m. Michigan Room, Meeting Room Level Chair: Emily Patterson, Ohio State U.

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Monday

Now With a Clean, Smooth Aroma, With No Bitter Aftertaste 6. Joseph Finkelstein, Eunme Cha, and McKenzie Bedra, Johns Hopkins U. School of Medicine, Acceptance and Feasibility of TabletBased Interactive Health Education in Hospitalized Older Patients 7. Ze He and Jenna Marquard, U. of Massachusetts Amherst, Using Educational and Learning Theory to Guide Health Information Technology Training 8. Reshmi Koikkara and David Neyens, Clemson U.; Christine Turley, Health Sciences South Carolina; Jihad Obeid, Medical U. of South Carolina, Understanding User Requirements for an Electronic Consent System in Cancer Research 9. Lindsey Clark, Medstar Health; Theresa Guarrera and Nicolette McGeorge, U. at Buffalo; A. Zachary Hettinger and Angelica Hernandez, National Center for Human Factors in Healthcare, Medstar Health; David LaVergne, U. at Buffalo; Natalie Benda, National Center for Human Factors in Healthcare, Medstar Health; Shawna Perry, Virginia Commonwealth U.; Robert Wears, U. of Florida; Rollin J. (Terry) Fairbanks, National Center for Human Factors in Healthcare, Medstar Health; Ann Bisantz, U. at Buffalo, Usability Evaluation and Assessment of a Novel Emergency Department IT System Developed Using a Cognitive Systems Engineering Approach 10. Lalaine Byrd, Veterans Health Administration, User-Centered Approach to Knowledge Management in Health Care 11. Kristen Davis, Shelley Delucia, and Richard Horst, UserWorks, Inc., Accommodating Mobile Users of a Government HealthRelated Web Site

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Sanitizer Stations at Hospital Entrances: The Effect of the Location on Visitors’ Utilization Rates M. Susan Hallbeck, Bethany Lowndes, and Huddleston Paul, Mayo Clinic, Positioning Prone Patients for Spinal Surgery Robert Sugarman, SUNY at Buffalo, Health Care Research in a Virtual World Mark Nunnally and Yuval Bitan, U. of Chicago, Ad Hoc Signage in a New Hospital Is a Useful Social Tool and Cognitive Artifact Adam Piper, SDSMT; Grady Holman, U. of Louisville, Using Symbols to Improve Patient Comprehension During a Provider’s Subjective Assessment Emily Hildebrand and Russell Branaghan, Arizona State U., The Effects of Time-Out Compliance on Nonroutine Events in the Operating Room Michelle Rogers, Lisl Zach, and Prudence Dalrymple, Drexel U., Health Information Technology in Underserved Medical Settings

Medical and Drug-Delivery Devices Track MDD4 − POSTERS Monday, March 17, 4:30 to 6:00 p.m. 1. Anjana Ramkumar and Edit Varga, Delft University of Technology; Wiro J. Niessen, Erasmus MC - U. Medical Center; Anne Laprie and Benjamin Rowland, Institut Caludius Regaurd; Adinda Freudenthal, Delft University of Technology, Yu Song, Delft University of Technology, Comparison of Heuristic Evaluation and Think-Aloud Protocol: A Study in Radiotherapy Contouring Software 2. Pat Baird and Sara Waxberg, Baxter International, Misplaced Passion: Overcoming Solutions That Don’t Have a Problem 3. Patricia Trbovich, Sonia Pinkney, Christopher Colvin, Mark Fan, and Anthony Easty, U. Health Network, Uncovering Technological and Training Needs for Medical Devices Based on the Analysis of Use-Related Risks

Clinical Care Settings Track CCS4 – POSTERS Monday, March 17, 4:30 to 6:00 p.m. 1. Mary Hobbs, Susan Robinson, and David Neyens, Clemson U., Alcohol-Based Hand

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4. John Rovnan, TeleTracking, Driving Human Factors Adoption in Your Organization 5. Natalia Mazaeva, Mick Rakauskas, and Niharika Chinthapalli, Baxter Healthcare Corporation, Using Human Factors Requirements to Specify User Experience in Medical Device Product Development 6. Miranda Newbery, PA Consulting Group, How Can Technology Be Used to Enhance Our Understanding of User Behavior and Influence the Way We Conduct Usability Studies? 7. Christopher Vincent and Ann Blandford, U. College London, Medical Device Design Standards: Necessary But Not Sufficient 8. Cory Costantino, Jonathan Kendler, and Jon Tilliss, UL-Wiklund, Considerations for Touchscreen User Interfaces in Medical Devices 9. Cindy Miller and Chelsea Wanta, GE Healthcare, Agile and Usability Working Together 10. Carolynn Johnson and Craig Campbell, Daedalus, An Interdisciplinary Approach to Avoid Conflicting Requirements 11. Peter Sneeringer, Stephen Wilcox, Li Yue, and Chad Uy, Design Science Consulting, Inc., Achieving Realism in HF Work − How to Stay Out of Fantasy Land 12. Emily Friedman, Program for Appropriate Technology in Health (PATH); Molly McMahon, Mayo Clinic, To VAD or Not to VAD, That Is the Question: Improving the Experience of Receiving a Ventricular Assist Device (VAD) 13. Christopher Flewwelling, Anthony Easty, Kim Vicente, and Joseph Cafazzo, U. of Toronto, The Use of Fault Reporting of Medical Equipment to Identify Latent UsabilityRelated Design Flaws 14. Merrick Kossack, Intuitive Surgical, Inc., Conducting Complex Validation Studies: Lessons Learned 15. Eric Shaver, Amanda Mander, Kevin Flick, and Craig Chamberlain, FUJIFILM SonoSite, The

Transforming Role of Human Factors in Medical Device Companies Health-Care Provider and Patient Safety Track HPPS4 − POSTERS Monday, March 17, 4:30 to 6:00 p.m. 1. Beth Crandall, Anna Grome, and Liza Papautsky, Applied Research Associates; Whittney Brady, Maria Geiser, and James Greenberg, Cincinnati Children’s Hospital and Medical Center, Application of Human Factors to Support Redesign of a Neonatal Intensive Care Unit (NICU): A Case Study 2. Sue Hignett, Loughborough U.; Jane Youde and James Reid, U. Hospitals of Leicester NHS Trust, Using the DIAL-F Systems Model as the Conceptual Framework for an Audit of Inpatient Falls Risk Management 3. Jan Schmutz and Tanja Manster, U. of Fribourg, What Needs To Be Coordinated, When, and By Whom? A Hierarchical Task Analysis for Clinical Teams 4. Jessica Mueller and Laura Stanley, Montana State U., A Naturalistic Approach to Improving Patient Safety During EMS Transport 5. Melanie Wright, Trinity Health and Saint Alphonsus Health System; Sandra Breck, Trinity Health; Sherry Dunbar, Saint Alphonsus Regional Medical Center; Jannifer McLean, Nancy Lorence, and Margaret Reynolds, Trinity Health; Renae Dougal, Saint Alphonsus Regional Medical Center; Karen Ketelhut, Trinity Health; Noa Segall, Duke U. Medical Center, Identifying and Disseminating Best Practices in Patient Monitoring: A Human-Centered Approach 6. Mark Fan, Sonia Pinkney, Andrea CassanoPiché, Rachel White, Patricia Trbovich, and Anthony Easty, U. Health Network, A New Human Factors Era in Health Care: Designing Impactful Research Programs

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Monday

Application of Usability Engineering to Medical Devices Design: Lessons Learned From Manufacturers’ Training to Usability Good Practices 17. Tanja Manser, Jasmina Bogdanovic, and Lauren Clack, U. of Fribourg, Development of the CoMeT-S System: An Observation System for Coordination Processes in Surgical Teams 18. Ze He, Jenna Marquard, and Elizabeth Henneman, U. of Massachusetts Amherst, Redundancy as a Process Design Strategy to Improve Patient Safety: A Case Study of the Medication Reconciliation Process 19. Kristen Miller, Tandi Bagian, and Linda Williams, Veterans Administration, Human Factoring Health Care: Making Human Factors More Accessible 20. Kermit Davis and Susan Kotowski, U. of Cincinnati, Worldwide Prevalence of Musculoskeletal Pain in Nurses 21. Alan Card, Evidence-Based Health Solutions, LLC, Improving the Design of Risk Control Interventions With the Active Risk Control (ARC) Toolkit 22. Gary Gartner, Allscripts, Improving the Safety of HIT With a User-Centered Design Process 23. Katherine Law, U. of Wisconsin-Madison; Ken Catchpole, Jennifer Blaha, Alexandra Gangi, Daniel Shouhed, Eric Ley, and Bruce Gewertz, Cedars-Sinai Medical Center; Cathy Karl and Bill Taggart, Surgical Safety Institute; Douglas Wiegmann, U. of WisconsinMadison, Customized Resident Teamwork Training Improves Trauma Workflow 24. Laurie Wolf and Eileen Costantinou, BarnesJewish Hosptial; Sue Hignett, Loughborough U., Ending the Vicious Cycle of Patient Falls 25. Lauren Clack and Hugo Sax, U. Hospital Zurich, Human Factors Engineering and Hand Hygiene Promotion: A Literature Review and Progress Report 26. Gianni D'Egidio, Rakesh Patel, Babak Rashidi, and Marlene Mansour, U. of Ottawa and The

7. Olufunmilola Odukoya, U. of Pittsburgh; Michelle Chui and Jamie Stone, U. of Wisconsin-Madison, Expanding on AHRQ’s E-Prescribing Workflow in Community Pharmacies: A Qualitative Study 8. Svetlena Taneva, Anjum Chagpar, and Joseph Cafazzo, U. Health Network, Choosing the Right Product – Using Human Factors in Procurement Decision Support in a Hospital Setting 9. Enid Montague and Mitesh Rao, Northwestern U., Making the Emergency Department Patient-Centered: Lessons Learned From a Mixed-Methods Field Study 10. Shuang Liu, Xiaoru Wanyan, and Damin Zhuang, Beijing U. of Aeronautics and Astronautics, A Quantitative Situational Awareness Model of Pilot 11. Ellen Taylor and Sue Hignett, Loughborough U., The Environment of Safe Care: Considering Building Design as One Facet of Safety 12. Joshua Gray, U. of Southern California, Global Health Systems − An African Case Study 13. Nicholas Napoli, Annelise Wilhite, Daniel Ryczek, Jeffrey Young, William Barnhardt, and Laura Barnes, U. of Virginia, Analysis and Evaluation of Clinical Communication in the Surgical Intensive Care Unit 14. Fuad Abujarad, Yale School of Medicine; Sarah Swierenga, Michigan State U.; Toni Dennis, LARA/Bureau of Health Care Services; Lori Post, Yale School of Medicine, Real-Time Screening to Improve Patient Safety in Long-Term Care 15. Austin Mount-Campbell and Michael Rayo, Ohio State U.; James O'Brien, Riverside Methodist Hospital; Emily Patterson, Ohio State U., Patient Handoffs: A Comparison of Attending and Resident Physician Processes 16. Sylvia Pelayo, Sabrina Bras Da Costa, Romaric Marcilly, Séverine Loiseau, and Marie-Catherine Beuscart-Zephir, CIC-IT,

14

Monday

R. Spina, Michael Weiner, and M. Sue McManus, Department of Veterans Affairs; Alan J. Zillich, Department of Veterans Affairs, Purdue U. College of Pharmacy, & Regenstrief Institute, Inc., Coordinating Care Between Prescribers and Pharmacists: An Evidence-Based Approach for Overriding Critical Medication Alerts 32. Matthew Wilkins, Jessica Jones, Jeff Caird, and Irene Ma, U. of Calgary, The Impact of Clinical Interruptions on Central Venous Catheterization (CVC) Performance: A Pilot Study 33. Ephrem Aboneh and Michelle Chui, U. of Wisconsin-Madison, Evaluating the Impact of Interdisciplinary Teamwork on Medication Safety in an Ethiopian Emergency Department 34. Jasmina Bogdanovic and Juliana Perry, U. of Fribourg; Merlin Guggenheim, U. Hospital Zurich; Tanja Manser, U. of Fribourg, Adaptive Coordination in Surgical Teams 35. Jan Schmutz, U. of Fribourg; Florian Hoffmann, Dr. von Hauner U. Children‘s Hospital; Ellen Heimberg, U. Children‘s Hospital; Tanja Manster, U. of Fribourg, The Interdependency of Team Coordination, Team Experience, and Performance in Medical Teams

Ottawa Hospital; Elham Sabri, Ottawa Hospital Research Institute; Paul Milgram, U. of Toronto, Salience of Target Alcohol haNd Dispensers and OUTcome: The STANDOUT Study 27. Neil Batta, Allan Fong, Zach Hettinger, and Raj Ratwani, National Center for Human Factors in Healthcare, Medstar Health, Bridging the Gap Between Theory and Practice: A Novel Approach to Studying Interruptions in the Emergency Department (ED) 28. Keaton Fletcher, and Wendy Bedwell, U. of South Florida, Cognitive Aids: Design Suggestions for the Medical Field 29. Ashley Hughes, Megan Gregory, Lauren Benishek, Shirley Sonesh, and Dana Joseph, U. of Central Florida; Heidi King, U.S. Department of Defense; Eduardo Salas, U. of Central Florida, Strategies for Effective Medical Team Training: A MetaAnalysis 30. Helen Fuller and Douglas Paull, Veterans Health Administration, A Review of Surgical Stapler Adverse Events in the Veterans Health Administration: Root Causes and Lessons Learned 31. Alissa L. Russ, Department of Veterans Affairs, Regenstrief Institute, Inc., & Purdue U. College of Pharmacy; Siying Chen, Department of Veterans Affairs; Brittany L. Melton, U. of Kansas; Jason J. Saleem, Jeffrey

15

Health-Care Provider and Patient Safety Track HPPS5 − LEARNING FROM AND WORKING WITH OTHER DOMAINS Tuesday, March 18, 8:30 to 10:00 a.m. Michigan Room, Meeting Room Level Chair: Michael Rosen, Johns Hopkins Medical Institute • Matthew Weinger, VATVHS and Vanderbilt U.; Bruce Hallbert, Idaho National Laboratory; Mary Logan, Assn. for the Advancement of Medical Instrumentation, Safety and Risk in Health Care and Nuclear Power: Learning From Each Other • Todd Hughes, Next Century Corporation, Web Application Dashboards: From Intelligence Analysis to Health Care • Bob Armstrong and Taryn Cuper, Eastern Virginia Medical School, LIVES Lab: Analysis of Medical Sims • Mark Lee and Rob Sims, Underwriter's Laboratories, UL EduNeering and the FDA Cooperative Research and Development Agreement: An Example of a Successful Government/Industry Collaboration

TUESDAY, MARCH 18 7:30 a.m. to 5:00 p.m. − Registration Open Chicago Promenade West, Ballroom Level 8:00 to 8:30 a.m. − Continental Breakfast River Hall B, River Exhibition Hall Level 8:30 to 10:00 a.m. − Sessions Clinical and Consumer Health-Care IT Track CCIT5 − DESIGN METHODS FOR HEALTH IT Tuesday, March 18, 8:30 to 10:00 a.m. Erie Room, Meeting Room Level Chair: Lauren Zack, athenahealth • Catherine Campbell, Children's Hospital of Eastern Ontario (CHEO); Chelsea Kramer and Shelley Kelsey, CAE IES; James W. King, Children's Hospital of Eastern Ontario, Identification of EMR Hardware and Implementation Requirements Using Human Factors Analyses • Yeti Li, Catherine Burns, and Dana Kulić, U. of Waterloo, Ecological Interface Design for Knee and Hip Automatic Physiotherapy Assistant and Rehabilitation System • Jordan Swartz, Columbia U.; James Cimino, National Institutes of Health; Matthew Fred, NewYork-Presbyterian Hospital; Robert Green and David Vawdrey, Columbia U., Designing a Clinical Dashboard to Fill Information Gaps in the Emergency Department

Medical and Drug-Delivery Devices Track MDD5 − CHILDREN, TEAMS, AND TEMPORARY USERS Tuesday, March 18, 8:30 to 10:00 a.m. Superior Room, Meeting Room Level Chair: Beth Loring, Farm • Robert Stephens and Maureen Mulcare, Underwriter's Laboratories, Usability Testing of Medical Devices Used by Teams • Noemi Bitterman, Technion and Noa Hilevitz Yosef, Technion; Yocheved Laufer, U. of Haifa, Task Analysis and Design Concepts for Improved Crutches • Thomas Koester, FORCE Technology; Karsten O. Pedersen, U. of Copenhagen; Nicolai Sørensen and Thomas Harrit, Harrit-Sørensen; Hanne Kierkegaard, Aarhus U.; Birgitte Villadsen, Sorø Municipality, Playing With Medical Devices

Clinical Care Settings Track CCS5 − RESILIENCE ENGINEERING IN HEALTH CARE – Panel Session Tuesday, March 18, 8:30 to 10:00 a.m. Ontario Room, Meeting Room Level Chair: Shawna Perry, Virginia Commonwealth U. Medical Center; Cochair: Renaldo Blocker, Mayo Clinic Panelists: Shawna Perry, Virginia Commonwealth U. Medical Center; Robert Wears, U. of Florida; Terry Fairbanks, National Center for Human Factors in Healthcare, MedStar Health; Renaldo Blocker, Mayo Clinic

10:00 to 10:30 a.m. − Refreshment Break River Hall B, River Exhibition Hall Level 16

Tuesday

Health-Care Provider and Patient Safety Track HPPS6 − LEVERAGING MEDICAL EDUCATION SIMULATION TECHNOLOGY FOR HUMAN FACTORS RESEARCH – Panel Session Tuesday, March 18, 10:30 a.m. to 12:00 noon Michigan Room, Meeting Room Level Chair: Yue Dong, Mayo Clinic Panelists: Ellen Deutsch, The Children's Hospital of Philadelphia; Jeffrey Taekman, Duke U. Medical Center; Michael Rosen, Johns Hopkins Medical Institute; Lou Halamek, Stanford U.

10:30 a.m. to 12:00 noon − Sessions Clinical and Consumer Health-Care IT Track CCIT6 − BEST PRACTICES IN THE HEALTH IT DESIGN PROCESS Tuesday, March 18, 10:30 a.m. to 12:00 noon Erie Room, Meeting Room Level Chair: Karen Lopez, U. of Illinois at Chicago • Lauren Zack, athenahealth, UX at athenahealth: How Early and Continuous User Feedback Drives Our Innovative Design Process • Amy Cueva and Elizabeth Gross, Mad*Pow, Designing an Ecosystem of Care • Alissa L. Russ, Department of Veterans Affairs, Regenstrief Institute, Inc., & Purdue U. College of Pharmacy; Daniel C. Malone, U. of Arizona; Thomas H. Payne, on behalf of the Usability Workgroup, U. of Washington, Preliminary Recommendations From an AHRQ Conference Series: Best Practices to Improve the Usability of Drug-Drug Interaction Clinical Decision Support

Medical and Drug-Delivery Devices Track MDD6 − USABILITY OF DEVICES IN THE HOSPITAL ENVIRONMENT Tuesday, March 18, 10:30 a.m. to 12:00 noon Superior Room, Meeting Room Level Chair: Merrick Kossak, Intuitive Surgical • Shannon Halgren, Sage Research & Design, LLC; Julie Rennecker, The Management Doc, LLC, Designing for Health Care: Keys to Minimizing Cognitive Overhead • Bethany Lowndes and Bernadette McCrory, U. of Nebraska - Lincoln; Chad LaGrange, U. of Nebraska Medical Center; David Farley, Mayo Clinic; M. Susan Hallbeck, Mayo Clinic, Preliminary Comparison of Laparoendoscopic Single-Site Surgery Instrumentation: Usability Testing With Novice Surgical Trainees • Ann Blandford, Jonathan Back, Anna Cox, Dominic Furniss, Jo Iacovides, and Chris Vincent, U. College London, Closing the Virtuous Circle: Making the Nuances of Infusion Pump Use Visible

Clinical Care Settings Track CCS6 − PROACTIVE PREVENTION Tuesday, March 18, 10:30 a.m. to 12:00 noon Ontario Room, Meeting Room Level Chair: Raj Ratwani, National Center for Human Factors in Healthcare, Medstar Health • Michael Alexander, Tandi Bagian, and Linda Williams, VA National Center for Patient Safety, Approaching Proactivity Armed With Evidence From Reactivity • Kang Li and Deanna Gray-Miceli, Rutgers U.; Calvin Or, U. of Hong Kong; Zhenyu Li, George Washington U.; Yiran Chen, U. of Pittsburgh; Shaoting Zhang, U. of North Carolina at Charlotte, Human Airbags for Falls and Injury Prevention • Mustafa Ozkaynak, U. of Colorado | Anschutz Medical Campus; Krist Wongsuphasawat, U. of Maryland, College Park; Sharon Johnson, Worcester Polytechnic Institute; David Pieczkiewicz, U. of Minnesota, Visualizing Workflow in Hospital Emergency Departments: Unleashing the Potential

12:00 noon to 1:30 p.m. − Lunch (Complimentary) Chicago Ballroom 10, Ballroom Level

17

Tuesday

Health-Care Provider and Patient Safety Track HPPS7 − THE APPLICATION OF MODELING AND SIMULATION FOR HF ASSESSMENT AND EVALUATION – Panel Session Tuesday, March 18, 1:30 to 3:00 p.m. Michigan Room, Meeting Room Level Chair: John Rice, Independent Panelists: Stephen Small, U. of Chicago; David Jaeger, Harley Ellis Devereaux; Simone Youngblood, Johns Hopkins U.; Ahmet Erdemir, Cleveland Clinic

1:30 to 3:00 p.m. − Sessions Clinical and Consumer Health-Care IT Track CCIT7 − MANAGEMENT OF PATIENT GENERATED DATA Tuesday, March 18, 1:30 to 3:00 p.m. Erie Room, Meeting Room Level Chair: Richard Horst, UserWorks, Inc. • Jonathan Wald, RTI, Integrating PatientGenerated Health Data Into Clinical Workflow: Anticipated Benefits and Challenges • Justin St-Maurice and Catherine Burns, U. of Waterloo, User Perception of Data and Medical Record Personalities • Bryan Gibson, Charlene Weir, and Jorie Butler, U. of Utah, Foraging for Information in the EHR: The Search for Adherence-Related Information by VA Mental Health Providers

Medical and Drug-Delivery Devices Track MDD7 − THE ROLE OF INSTRUCTIONS AND TRAINING Tuesday, March 18, 1:30 to 3:00 p.m. Superior Room, Meeting Room Level Chair: Rollin J. (Terry) Fairbanks, National Center for Human Factors in Healthcare, Medstar Health • Daryle Gardner-Bonneau, Bonneau and Associates, Using Multimedia for Training and Instructions for Use • Michael Wiklund and Jonathan Kendler, ULWiklund, The Quick Reference Guide – An Underrated Risk Mitigation • Steven Vargas and Risako Morawiec, Medtronic Diabetes, Incorporating Training in Device Design

Clinical Care Settings Track CCS7 − CV SURGERY Tuesday, March 18, 1:30 to 3:00 p.m. Ontario Room, Meeting Room Level Chair: Scott Shappell, Embry-Riddle Aeronautical U. • Jennifer Cabrera, Olivia Crowe, Kristen Welsh, Tara Cohen, Scott Shappell, and Albert Boquet, Embry-Riddle Aeronautical U., Using Human Factors to Identify System Failures in the Cardiovascular Operating Room • Olivia Crowe, Jennifer Cabrera, Kristen Welsh, Tara Cohen, Scott Shappell, and Albert Boquet, Embry-Riddle Aeronautical U., Providing Another LENS on Cardiovascular Surgery Using RIPCHORD • Kristen Welsh, Jennifer Cabrera, Olivia Crowe, Tara Cohen, Scott Shappell, and Albert Boquet, Embry-Riddle Aeronautical U., Communication in the Cardiovascular Operating Room: Developing a New Taxonomy

3:00 to 3:30 p.m. − Refreshment Break River Hall B, River Exhibition Hall Level 3:30 to 4:30 p.m. − Sessions Clinical and Consumer Health-Care IT Track CCIT8 − STUDENT FORUM Tuesday, March 18, 3:30 to 4:30 p.m. Erie Room, Meeting Room Level Chair: Rupa Valdez, U. of Virginia • Nadine Moacdieh and Nadine Sarter, U. of Michigan, Clutter in Electronic Health Records: A Review of Factors, Assessment Techniques, and Possible Solutions

18

Tuesday





Medical and Drug-Delivery Devices Track MDD8 − ASSESSING HOME USE LABELING: LESSONS LEARNED FROM EXPERIENCE – Panel Session Tuesday, March 18, 3:30 to 4:30 p.m. Superior Room, Meeting Room Level Chair: Pat Patterson, Agilis Consulting Group Panelists: Noel Schaeffer, Tandem Diabetes Care; Mary Mahony, EMD Serono, Inc.; Tsvia Erlich, ConTIPI Medical Ltd.; Mary Weick-Brady, FDA

Jennifer Prey, Columbia U.; Sofia Fatalevich, Patrick Jordan, Helen Kotchoubey, Daniel Sorbello, Victoria Tiase, and Rosemary Ventura, NewYork-Presbyterian Hospital; Janet Woollen and David Vawdrey, Columbia U., Engaging Patients in Their Hospital Care Using Tablet Computers Tiffany Tong and Mark Chignell, U. of Toronto; Jacques Lee and Mary Tierney, Sunnybrook Health Sciences Center, Designing Serious Games as Cognitive Assessment Tools for the Elderly

4:30 to 6:00 p.m. − POSTERS/NETWORKING RECEPTION River Hall B, River Exhibition Hall Level

Clinical Care Settings Track CCS8 − ETHNOGRAPHY AND MACROERGONOMICS Tuesday, March 18, 3:30 to 4:30 p.m. Ontario Room, Meeting Room Level Chair: Jason Wise, GE Healthcare Surgery • Kathy Momtahan, The Ottawa Hospital; Craig Kuziemsky, U. of Ottawa, Using the Analysis of Ethnographic Observations of a Hospital Discharge Process as an Indirect Measure of Situation Awareness • Yushi Yang and A. Joy Rivera, Clemson U.; Christopher Fortier and James Abernathy, Medical U. of South Carolina, A Macroergonomic Usability Evaluation of Prefilled Syringes

Clinical and Consumer Health-Care IT Track CCIT9 − POSTERS Tuesday, March 18, 4:30 to 6:00 p.m. 1. Jason Goldwater, Clinovations, Human Factors and Usability in Mobile Health Design Factors for Sustained Patient Engagement in Diabetes Care 2. Michelle Rogers and Paulina Sockolow, Drexel U.; Kathryn Bowles, University of Pennsylvania School of Nursing, Using Usability as a Window Into Supporting Nursing Information Needs 3. Jennifer Teves, Sarah Fouquet, and Barbara Chaparro, Wichita State U.; Brandan Kennedy, Y. Raymond Chan, amd Robert Riss, Children’s Mercy Hospitals and Clinics, User Performance, Satisfaction, and Preference of EMR Access via Desktop and Tablet 4. Kimberly Preusse, Tracy Mitzner, Cara Fausset, and Wendy Rogers, Georgia Institute of Technology, Activity Monitoring Technologies and Older Adult Users: Heuristic Analysis and Usability Assessment 5. Chloe Schulze, athenahealth, Paper in a Paperless World: Billing Slips and the Impact of ICD-10 6. Leigh Baumgart, Kristen Vogel, and William Knaus, NorthShore U. HealthSystem, A Decision Support System for the Collection and Assessment of Family Health History

Health-Care Provider and Patient Safety Track HPPS8 − TRAINING AND ASSESSMENT WITH SIMULATION Tuesday, March 18, 3:30 to 4:30 p.m. Michigan Room, Meeting Room Level Chair: Mark Scerbo, Old Dominion U. • Rachel Yudkowsky, U. of Illinois at Chicago College of Medicine, Practice on a Library of Virtual Brains Improves Performance of Ventriculostomies • Christine Park and Ljuba Stojiljkovic, Northwestern U. Feinberg School of Medicine, Training-Induced Cognitive Bias: The Unintentional Side Effect of Powerful Education

19

Tuesday

15. Katherine Sellen, Richard Hunt, and Greg Van Alstyne, OCADU, From Legibility to Disambiguation: Typographic Design Strategies to Prevent Misreading 16. Caleb Furlough, Alisha Belk, Laura Blanchard, Teri Brooks, Megan Brown, Naomi Glasscock, Merryl Gross, Ellie Hunt, Jennifer Mauney, Hasmik Mehranian, and Janey Barnes, User-View, Inc., Observed Usage Errors During MU2 Safety-Enhanced Design Summative Testing

7. Stacey Cunningham, athenahealth, Harnessing the Power of the Cloud to Understand Users and Their Contexts 8. Andrea Chinchilla, Thomas Y. Yen, Douglas A. Wiegmann, Amye J. Tevaarwerk, and Mary E. Sesto, U. of Wisconsin-Madison, Usage Data to Evaluate Web-Based Health Interventions 9. Morgan Thompson and Rupa Valdez, U. of Virginia, Barriers to Patient, Provider, and Institutional Adoption of Personal Health Records: A Systematic Review 10. Lacey Colligan, Cameron Coleman, Sara James, Lauren Dobry, Kevin McVey, and Stephen Borowitz, U. of Virginia, A Multimethod Study of Benefits and Limitations of Current Electronic Progress Notes in Three Academic Neonatal Intensive Care Units 11. Kabir Yadav, George Washington U.; James Chamberlain, Children’s National Medical Center; Vicki Lewis and Natalie Abts, National Center for Human Factors in Healthcare, Medstar Health; Shawn Chawla, George Washington U.; Angie Hernandez, National Center for Human Factors in Healthcare, Medstar Health; Justin Johnson, Drexel U.; Genevieve Tuveson and Randall Burd, Children’s National Medical Center, Designing Real-Time Decision Support for Trauma Resuscitations 12. Heeyoung Han, Theresa Waters, and Lauri Lopp, Southern Illinois U. School of Medicine, Does Students’ Early and Gradual Exposure to EHRs Work? 13. Onur Asan, Medical College of Wisconsin; Enid Montague, Northwestern U., Identifying Work System Factors Contributing to Physicians’ EHR Screen-Sharing Styles in Primary Care Encounters 14. Matthew Scanlon and Amanda King, Medical College of Wisconsin, From Checklist to Forcing Function: Incorporating Patient Safety Screening in an Electronic Health Record in a Pediatric Intensive Care Unit

Medical and Drug-Delivery Devices Track MDD9 − POSTERS Tuesday, March 18, 4:30 to 6:00 p.m. 1. Wayne Ho, U. Health Network; Nely Amaral, Mount Sinai Hospital; Joseph Cafazzo and Tara McCurdie, U. Health Network, The Risk of Look-Alike Arterial Blood Gas Syringes: A Blinded Experiment 2. Rosalee Meyer, David Wourms, T. Grant Leffingwell, and Donna Philput, Battelle, The Value of Clinical Use Simulation to Human Factors Engineering 3. Anna Diorio-Blum, Battelle, Contextual Research Methods for Medical Device Development 4. Ania Rodriguez and Jonathan Knopf, Key Lime Interactive, Improving Patient Safety by Identifying (and Addressing) Potential Human Error Scenarios by Integrating Eye Tracking Into the Product Design Process 5. Adam Shames, Jennifer Soosaar, and Rebecca Margolies, Core Human Factors, Inc., WARNING: This Poster Contains Important Information and Many Users Will Skip It 6. Reza Osqueizadeh, U.of Social Welfare & Rehabilitation Sciences; Masoumeh Roustanezhad, Pro-Spine Rehabilitation Center; Abolfazl Rahimizadeh, Pars Hospital, Ergonomic Redesign of a Spinal Orthosis 7. Natalie Abts and Angelica Hernandez, National Center for Human Factors in Healthcare, Medstar Health; Stanley Caplan, Usability Associates, LLC; Victoria Perry,

20

Tuesday

Limerick, Assessing Instrument Usage Patterns in Multiple Long-Duration Colorectal Surgical Procedures 15. Badri Dasu, Katie Templin, Al Landas, Casidy Domingo, and David Freed, AcelRx Pharmaceuticals, Inc., Sufentanil Sublingual Microtablet System: Results From Human Factors Usability Validation Studies 16. Hanniebey Wiyor, James Coburn, and Karen Lohmann Siegel, U.S. Food and Drug Administration, Identifying and Mitigating Medical Device Use-Related Hazards During Emergency Response

MedStar Health Infusion; A. Zachary Hettinger, National Center for Human Factors in Healthcare, Medstar Health; Ethan Larsen, Virginia Polytechnic Institute and State U.; Vicki R. Lewis, National Center for Human Factors in Healthcare, Medstar Health, When Human Factors and Design Unite: Using Visual Language and Usability Testing to Improve Instructions for a Home-Use Medication Infusion Pump 8. Michael Tanner, William Beaumont Hospital, Human Factors and Clinical Alarm Safety 9. Tabitha Solomon, Daniel Hannon, and Anil Saigal, Tufts U.; Eric Smith and Charles Cassidy, Tufts Medical Center; Thomas James, Tufts U., Methodology in the Application of Human Factors Engineering to the Redesign of an Oscillating Bone Saw to Reduce HighRisk Postures of the Wrist and to Enhance Performance 10. Kevin J. O’Sullivan, U. of Limerick; Eugene Canavan, Bray, Co. Wicklow, Ireland; Louise Kiernan and Leonard O’Sullivan, U. of Limerick, Using Biofidelic Anatomical Flow Rigs for Early-Stage Usability Testing of Endovascular Delivery System Designs 11. John Gosbee, Red Forest Consulting, LLC, Finding Hidden HFE Hazards = Better Devices 12. Eoin White, Muireann McMahon, and Michael Walsh, U. of Limerick; J. Calvin Coffey, U. Hospital Limerick; Leonard O’Sullivan, U. of Limerick, Creating Biofidelic Phantom Anatomies of the Colorectal Region for Innovations in Colorectal Surgery 13. Marc Egeth, Nicole Fink, Jennifer Soosaar, Rebecca Margolies, and Adam Shames, Core Human Factors, Inc., If You Can Read This, You’re Too Close: Human Factors in Human Factors Standards for Font Sizes 14. Eoin White, Muireann McMahon, and Michael Walsh, U. of Limerick; J. Calvin Coffey, U. Hospital Limerick; Leonard O’Sullivan, U. of

Health-Care Provider and Patient Safety Track HPPS9 − POSTERS Tuesday, March 18, 4:30 to 6:00 p.m. 1. Anping Xie, Johns Hopkins U. School of Medicine; Michelle Kelly and Elizabeth Cox, U. of Wisconsin School of Medicine and Public Health; Randi Cartmill, Yaqiong Li, Tosha Wetterneck, and Pascale Carayon, U. of Wisconsin-Madison, A Participatory Ergonomics Approach to FamilyCentered Round Process Redesign 2. Annalena Welp and Tanja Manser, U. of Fribourg, Teamwork, Clinician WellBeing, and Patient Safety: A Call for an Integrative Approach 3. Daniel McFarlane, Lockheed Martin Advanced Technology Labs, Leveraging Military Alarm Safety Solutions to Improve Alarm Safety for Health Care 4. Helen Fuller and Tandi Bagian, Veterans Health Administration, Task Excursion Analysis: Matching the Tool to the Task and the User 5. Esa Rantanen, Nicholas Iuliucci, Cecelia Ovesdotter Alm, Tracy Worrell, and Nancy Valentage, Rochester Institute of Technology, Linguistic Analysis of Clinical Communications: A Novel Method for Study of Diagnostic Errors 6. Theodore Dushane, VA National Center for Patient Safety; Douglas Paull, VA, Retained

21

Tuesday

Guidewires: A Persistent Problem With Central Line Placement 7. Deanna Gray-Miceli, Rutgers U.; Sarah Ratcliffe, U. of Pennsylvania School of Medicine; Arwin Thomasson, Philadelphia VA Medical Center, Patient-Level Clinical Risk Factors for Orthostatic Hypotension in Elderly Fallers 8. Tosha Wetterneck, John Beasley, Paul Smith, Roger Brown, and Ben-Tzion Karsh, U. of Wisconsin, Impact of a Human Factors Previsit Planning Intervention on Primary Care Physician Situation Awareness for Elderly Patient Visits 9. Laura Militello, Applied Decision Science, LLC, Improving Patient Safety With Health Information Technology: Colorectal Cancer Screening 10. Nadine Levick, EMS Safety Foundation, Emergency Medical Services: A HighRisk Industry in Need of an Interdisciplinary Systems Approach to Safety 11. Simon Walne, Janet Anderson, Jill Maben, and Anne Marie Rafferty, King’s College London, How Nurses Manage Competing Demands: A Qualitative Case Study 12. Daniel Nystrom, U.S. Department of Veterans Affairs, Work Domain Analysis as a Means to Analyze Medical Diagnosis 13. Shobha Phansalkar and Alexandra Robertson, Brigham and Women’s Hospital, An International Evaluation of Clinical Decision Support Alerts in EHRs for Compliance With Human Factors Principles 14. Laura Barg-Walkow, Sara McBride, Michael Morgan, and Tracy Mitzner, Georgia Institute of Technology; Ellen Clarke, David Bauer, and Camilla Knott, Aptima, Inc.; Wendy Rogers, Georgia Institute of Technology, Efficacy of a System for Tracking and Managing Osteoarthritis Pain for Both Health Care Providers and Older Adults 15. Vickie Nguyen and Amy Franklin, U. of Texas Health Science Center, Managing Team Interruptions:

Initial Findings for Designing Team Systems 16. Aimee Pearson, Greg M. Hallihan, Jeff K. Caird, Wrechelle Ocampo, and Katherine Johnston, U. of Calgary, Practical Considerations for Eye Movement Systems in Health Care 17. Kiyomi Sadamoto, Yokohama College of Pharmacy; Kiyoshi Kubota, Daiichi Sankyo Co., Ltd.; Takaharu Sadamoto, Sadamoto Clinic; Hiroko Takamori, Dai Nippon Printing Co., Ltd., Impact of PTP With Electric Devices for Accurate Drug Taking 18. Richard J. Holden, Christiane C Schubert, Alan B. Storrow, Eugene C. Eiland, and Sean P. Collins, Vanderbilt U., Design and Implementation of a Tool to Assess Barriers to Heart Failure Self-Care in the Emergency Department 19. Wenjun Sun, Katherine Kuehn, Douglas Wiegmann, Amye Tevaarwerk, and Mary Sesto, U. of Wisconsin Madison, Care Coordination Models Applied to Cancer Survivorship 20. Bryan Campbell and Aanand Naik, U.S. Department of Veterans Affairs, Designing an After-Hospital Care Plan for the Coloretal Surgery Patient 21. Masaru Mizoguchi, Ryosuke Imai, and Kiyomi Sadamoto, Yokohama College of Pharmacy, Eye Drop Color Similarity 22. Ryosuke Imai, Kiyomi Sadamoto, and Masaru Mizoguchi, Yokohama Colleage of Pharmacy, Examination About the Usefulness of the PTP Tablet Takeoff Device 23. Dustin Smith, Evan Palmer, and Joseph Keebler, Wichita State U.; Elizabeth Lazzara, U. of Kansas Medical Center; Sarah Fouquet and Brady Patzer, Wichita State U.; Matt Kafka, Children’s Mercy Hospital; Raymond Chan and Robert Riss, Children’s Mercy Hospitals & Clinics, A Critical Review of Existing Handoff Protocols 24. Farzan Sasangohar, Jaquelyn Monis Rodriguez, and Birsen Donmez, U. of Toronto; Patricia Trbovich and Anthony Easty, U. Health Network, Analysis of Overlapping Interruptions in Intensive Care Units

22

Tuesday

32. Carrie Hamby, Taraneh Shirazian, and Ram Roth, Icahn School of Medicine at Mount Sinai, Pre-Anesthesia Evaluation in a Low-Resource Setting: A Proposed Standard of Care 33. Corey Lester and Michelle Chui, U. of Wisconsin-Madison; Jennifer Helmke and Tana Kaefer, Bremo Pharmacy; Leticia Moczygemba and Jean-Venable Goode, Virginia Commonwealth U., Implementing Work System Redesign to Improve Patient-Provider Communication in Community Retail Pharmacies 34. Elizabeth Lazzara, U. of Kansas School of Medicine Wichita; Brady Patzer, Wichita State U.; Megan Gregory, Lauren Benishek, Ashley Hughes, and Kyle Heyne, U. of Central Florida; Fernanda Kuchkarian, Jackson Memorial Hospital & U. of Miami School of Medicine; Eduardo Salas, U. of Central Florida; Carl Schulman, Jackson Memorial Hospital & U. of Miami School of Medicine, Investigating the Impact of Telemedicine on Teamwork 35. Wan-Lin Hu and Tahira Reid, Purdue U., Prevention Is Better Than Cure: Sensing Muscle Exertion During Physical Activities Using EDA 36. Robert Leedham, Michelle Chui, and David Mott, U. of Wisconsin-Madison, Will Pharmacists Expand Medication Use Quality Services When Provided Reimbursement? 37. Tiffany Poole-Wilson, Kermit Davis, Nancy Daraiseh, and Susan Kotowski, U. of Cincinnati, Documenting the Amount of Manual Handling Performed by Nurses in a Hospital Setting

25. M. Ryan Kealey, Mark Chignell, and Sharon Straus, U. of Toronto, Usability Evaluation of a Printed Education Material for Screening With Mammography for Breast Cancer 26. Mahnaz Saremi and Tara Rezapour, SBMU, Developing a Questionnaire for Evaluating Nonpowered Hand Tools 27. Scott Wood, Veterans Health Administration; Roger Chapman, Collaborative Work Systems; Lesley Taylor, Pamela Wright, and Jeanie Scott, Veterans Health Administration, Identifying Latent Design Issues in Mobile Products to Prevent Patient Harm 28. Mahnaz Saremi and Fatemeh Khayati, SBMU; MohammadReza Fallah, Shahed U., Patient Handling and the Risk of Low Back Pain Among Hospital Nurses 29. Leonore Bourgeon and Anthony Vacher, French Armed Forces Biomedical Research Institute; Mourad Bensalah and Bruno Debien, Ecole du Val de Grâce, How Negative Affects Influence Emergency Care Performance of General Medicine Residents? 30. Cheryl Nicholas, Yusuke Yamani, and Donald Fisher, U. of Massachusetts, Reducing Alarm Fatigue: The Effect of Alarm Set Size on Caregivers’ Ability to Detect Infrequent Signals 31. Sarah Fouquet, Evan Palmer, Joseph Keebler, Elizabeth Lazzara, Dustin Smith, and Brady Patzer, Wichita State U.; Ray Chan, Matt Kafka, and Robert Riss, Children’s Mercy Hospital, Handoff Communication Considerations Beyond Mere Mnemonics

23

Hopkins Hospital, Evolution of an Integrated System for Alarm and Call Management

WEDNESDAY, MARCH 19 8:00 to 10:30 a.m. − Registration Open Chicago Promenade West, Ballroom Level

Health-Care Provider and Patient Safety Track HPPS10 − PATIENT HANDOVERS AND CONTINUITY OF CARE Wednesday, March 19, 8:30 to 10:00 a.m. Michigan Room, Meeting Room Level Chair: Emily Patterson, Ohio State U. Medical Center • Robert Wears, U. of Florida / Imperial College London, Handover Update − Wish We Didn’t Know Now What We Didn’t Know Then • Julie Apker, Western Michigan U.; Christopher Beach, and Kevin O’Leary, Northwestern Memorial Hospital, Northwestern U.; Robert Wears, U. of Florida; Dickson Cheung, Sky Ridge Medical Center, Carepoint PC, Handoff Communication and Electronic Health Records: Exploring Transitions in Care Between Emergency Physicians and Hospitalists • Shawna Perry, Virginia Commonwealth U., Handovers: Start by Looking at What Is Going Well • Joanna Abraham, U. of Illinois, Chicago; Thomas Kannampallil and Vimla Patel, New York Academy of Medicine, Toward an Ontology for Interdisciplinary Handoff Communication in Intensive Care: Implications for Tool Resiliency and Patient Safety

8:00 to 8:30 a.m. − Continental Breakfast Lake Promenade, Meeting Room Level 8:30 to 10:00 a.m. − Sessions Clinical and Consumer Health-Care IT Track CCIT10 − CHALLENGES AND SUCCESSES IN PATIENT ENGAGEMENT THROUGH HEALTH IT Wednesday, March 19, 8:30 to 10:00 a.m. Erie Room, Meeting Room Level Chair: Ila Elson, Abbott Laboratories • Kristen Davis, Sarah Deighan, and Richard Horst, UserWorks, Inc., Multiple Factors Account for Low Usage of an Online Patient Portal • Joseph Cafazzo, Shivani Goyal, and Emily Seto, U. of Toronto, The Design of mHealth Apps for Facilitating Health Behavior Change in Patients With Chronic Illness: Results of Clinical Trials • Da Tao and Calvin Or, U. of Hong Kong; Kang Li, State U. of New Jersey, The Influence of Computer Experience and Screen Size on Use Performance and Perceptions of a Tablet Chronic Illness Self-Management System for Older Adults Clinical Care Settings Track CCS9 − ICU Wednesday, March 19, 8:30 to 10:00 a.m. Ontario Room, Meeting Room Level Chair: Thomas Ferris, Texas A&M U. • Christopher Nemeth, Applied Research Associates; Jeremy Pamplin, U.S. Army; Shilo Anders, Jeffrey Brown, Beth Crandall, and Anna Grome, Applied Research Associates; Kevin Chung, U.S. Army, Aiding Burn ICU Cognition and Communication • D. Kirk Hamilton, Texas A&M U., Pilot Study Lessons: ICU Field Observations • Peter Doyle, Andrew Currie, Robert Frank, Adam Sapirstein, and Maria Cvach, The Johns

Medical and Drug-Delivery Devices Track MDD10 − MINING HUMAN FACTORS GOLD IN POSTMARKET DATABASES – Panel Session Wednesday, March 19, 8:30 to 10:00 a.m. Superior Room, Meeting Room Level Panel Chair: Keith Karn, Bresslergroup Panelists: Robert North, Human Centered Strategies, LLC; John DeFoggi, Business Process & Technology Management, LLC; Steven Harris, Rational Healthcare, LLC; Sarah Alme, Medtronic; Christopher Flewwelling, U. of Toronto 24

Wednesday

10:00 to 10:30 a.m. − Refreshment Break Lake Promenade, Meeting Room Level



10:30 a.m. to 12:00 noon − Sessions Clinical and Consumer Health-Care IT Track CCIT11 − EMOTION TRACKING AND INTERVENTIONS FOR MEMORY, HEALTH, AND AWARENESS Wednesday, March 19, 10:30 a.m. to 12:00 noon Erie Room, Meeting Room Level Chair: Wayne Zachary, Starship Health Technologies • Mary Czerwinski, Microsoft, Emotion Tracking and Interventions for Memory, Health, and Awareness





Clinical Care Settings Track CCS10 − DEBUNKING 5 MYTHS ABOUT CLINICAL ALARMS TO ACHIEVE SUSTAINED PATIENT SAFETY – Panel Session Wednesday, March 19, 10:30 a.m. to 12:00 noon Ontario Room, Meeting Room Level Chair: David Eibling, U. of Pittsburgh Panelists: Thomas Ferris, Texas A&M U.; Jacob Seagull, U. of Michigan Medical School; James Bliss, Old Dominion U.; Linda Williams, VA National Center for Patient Safety



Greg Hallihan, Jeff K. Caird, Matthew Wilkins, Katelyn Wiley, and Nancy Clayden, U. of Calgary; Mike Plato, Alberta Health Services; Ian Blanchard, U. of Calgary, Human Factors Evaluation of a New Ambulance Patient Compartment Steven Lavender, Carolyn Sommerich, Elizabeth Sanders, Emily Patterson, Kevin Evans, Sanghyun Park, Radin Zaid Radin Umar, and Jing Li, Ohio State U.; Richard Davis, Ohio State U. Medical Center, Designing Hospital Patient Rooms to Meet the Ergonomic Needs of Occupational Stakeholders John Beasley, Tosha Wetterneck, and Pascale Carayon, U. of Wisconsin, I-PrACTISE – A National Collaborative to Improve Primary Care Through Industrial and Systems Engineering Yoel Donchin, Hebrew U., Jerusalem; Yuval Bitan, U. of Chicago, Teaching Safety to Medical Students and Clinicians

Medical and Drug-Delivery Devices Track MDD11 − FUTURE TRENDS Wednesday, March 19, 10:30 a.m. to 12:00 noon Superior Room, Meeting Room Level Chair: Anthony D. Andre, Interface Analysis Associates • Future Trends in Medical and Drug Delivery Device Design: Panelists: Michael Lau, Insight Product Development; Amy Schwartz, IDEO; Olivier Currat, Radius Product Development • Steve Wilcox, Design Science, Learning From The Past to Predict the Future of Medical Device Design and the Human Factors Efforts That Will Support It

Health-Care Provider and Patient Safety Track HPPS11 − DESIGN AND TRAINING TO IMPROVE PROVIDER AND PATIENT SAFETY Wednesday, March 19, 10:30 a.m. to 12:00 noon Michigan Room, Meeting Room Level Chair: Kermit Davis, U. of Cincinnati

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HFES 2015 International Symposium on Human Factors and Ergonomics in Health Care: Improving the Outcomes

April 26-29 2015

save the date!

Baltimore Marriott Waterfront Hotel Baltimore, Maryland

For more information on the Call for Proposals, workshops, exhibitor opportunities, career center, and more, bookmark www.hfes.org

HUMAN FACTORS AND ERGONOMICS SOCIETY

SAVE THE DATE for cutting-edge presentations in health-care delivery and how human factors/ergonomics science is meeting those challenges. Advance your knowledge in: • The latest science • Practical and actionable methods • Key guidelines and regulations • Best practices

The symposium presents attendees with an unparalleled opportunity to cross-network and discuss real-world examples and experiences with a broad range of fellow professionals, including: • Health-care providers • Pharma/bio-tech and device manufacturers • HF/E professionals • Policy makers • Industrial designers • Medical device consultants • HF researchers/academics • Regulatory professionals • Medical device consultants

Order your copy of Reviews of Human Factors and Ergonomics: Health-Care Human Factors/Ergonomics Volume 8 of the popular Reviews series focuses on HF/E issues related to health care and patient safety. The publication highlights progress in this area of research and focuses on processes related to quality of care and clinician and patient outcomes. The volume, edited by Daniel G. Morrow, covers a range of theoretical approaches and explores areas that have received longstanding attention from researchers - for example, critical care environments; clinical judgment and reasoning - as well as topics that have received less attention, such as risk communication and older adult self-care at home.

Chapters explore noteworthy research in: Macroergonomics in Health Care Quality and Patient Safety n Teamwork and Collaboration n Human Factors in Critical Care Medical Environments n Diagnostic Reasoning and Decision Making in the Context of Health Information Technology n Simulation Training in Health Care n Communicating Numerical Risk: Human Factors That Aid Understanding in Health Care n Self-Management of Wellness and Illness in an Aging Population n

“This volume assembles top human factors experts who examine critical issues related to managing and improving health care. For those seeking a sound overview of this developing field, this volume is a timely resource.” – Neil Charness, William G. Chase Professor of Psychology, Florida State University

Available at the Registration Counter for a special Symposium price of $35.00. To order a print copy of Reviews, Volume 8, visit http://bit.ly/1jAl1u6.

If you prefer an online version, please contact SAGE Publications at [email protected] or 1-800-818-SAGE (7243).

Additional volumes are available! Go to http://bit.ly/1eed1Kk.

16th Annual NPSF Patient Safety Congress

KEYNOTE SESSIONS Four stimulating and insightful presentations that will send you home with new resources and new inspiration.

EDUCATIONAL TRACKS 30 informative sessions in six themed tracks.

PRE-CONGRESS DAY An optional day of in-depth sessions dedicated to major issues in patient safety:

MAY 14-16, 2014 Orlando

1 FOCUS. The NPSF Patient Safety Congress is the only global conference where patient safety is the center of attention for every session, presenter, and networking opportunity.

NEW THIS YEAR - Certified Professional in Patient Safety (CPPS) Review Course

THERE’S MORE . . . The NPSF Learning & Simulation Center presents posters, live and interactive medical simulations, posters, solutions providers, networking receptions, and more.

CE credits are available for nurses, risk managers, quality managers, health care executives, and pharmacists. CME credits available for physicians.

Visit npsfcongress.org for more details and to register. For information about sponsor visibility options, contact David Coletta, Senior Vice President, Strategic Alliances, at [email protected] or 617.391.9908.

    Notes:

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BATTELLE HUMAN CENTRIC DESIGN

HUMAN FACTORS AND USABILITY TESTING DONE RIGHT Battelle isn’t just a design firm. We’re a cross-disciplinary R&D powerhouse with vast resources and storied expertise in human factors. Our diverse team moves beyond market research to provide robust usability testing to save our clients time and money over the development timeline. • 50+ years of human factors experience • Special focus on healthcare human factors • Clinical usability studies to address actual use vs. simulated use • Conducted under an ISO 13485 compliant quality system

800.201.2011 ú [email protected] ú www.battelle.org

The National Center for Human Factors in Healthcare at MedStar Health is a multidisciplinary team of human factors engineers, psychologists, safety scientists, and clinicians, all located within a comprehensive healthcare delivery and research environment. The Human Factors team: • Identifies, tests and implements methods for preventing harm • Conducts applied safety science and human factors research in health care • Performs usability studies on medical devices and information technology • Consults with hospitals, manufacturers and suppliers • Carries out serious safety event consultations • Advances health toward the goal of an ultra-safe patient care environment at MedStar Health and beyond The National Center for Human Factors in Healthcare is situated within a rich environment of quality, safety, innovation, and research at MedStar Health: • MedStar Institute for Quality and Safety • MedStar Institute for Innovation – MI2.org • MedStar Health Research Institute – MedStarResearch.org MedStar Health MedStar Health is the largest healthcare system in Maryland and the Washington, D.C., region with 10 hospitals, 30,000 associates, more than 150,000 inpatient admissions, and 3.8 million outpatient visits each year, as well as a comprehensive scope of health-related organizations.

3007 Tilden St. NW, Suite 7M Washington, DC 20008 202-244-9810 MedicalHumanFactors.net

DREXEL UNIVERSITY COLLEGE OF COMPUTING & INFORMATICS

The College of Computing & Informatics is the focal point for Drexel’s computing and information research and education. Addressing the national demand for graduates in computing and data science, the College educates students in the vastly growing fields of computing and informatics through multi-disciplinary subjects.

GRADUATE DEGREES • Information Systems • Health Informatics • Library and Information Science • Software Engineering • Cybersecurity • Computer Science

PROFESSIONAL DEVELOPMENT/CERTIFICATES • Certificate in Healthcare Informatics • Certificate in Cybersecurity, Law & Policy • Post-Masters Specialist Program • And many more

For a complete list of CCI academic offerings and admissions information, visit drexel.edu/cci

drexel.edu/cci | (215) 895-2474 | [email protected] | Philadelphia, Pa

GFK KNOWS HUMAN FACTORS TESTING Validate the usability and safety of medical interfaces in any stage of the product life cycle.

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Trust GFK to handle formative and summative research. As the largest user research (UX) firm in the US, with dedicated facilities designed for simulated use, we can scale and accommodate large summative human factors studies. Our experienced teams apply consistent and rigorous research and the knowledge to navigate and interpret regulatory guidance.

Visit gfk.com/ux or call +1.630.320.3900 to learn more.

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