Manchester Ice & Event Centre A Gift to McCall, Idaho

JANUARY/FEBRUARY 2004 20 SPE 04 CI CO AL NF INS ER ERT EN CE Manchester Ice & Event Centre A Gift to McCall, Idaho ISI Icon: Murray Sandler Worker...
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JANUARY/FEBRUARY 2004

20 SPE 04 CI CO AL NF INS ER ERT EN CE

Manchester Ice & Event Centre

A Gift to McCall, Idaho

ISI Icon: Murray Sandler Workers’ Compensation Tips Gearing Up for Synchro & Worlds Scholarship Deadline Approaching

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VOLUME 6, NUMBER 4

Publisher Ice Skating Institute Editor Lori Fairchild Editorial Advisors Peter Martell Patti Feeney Dianne Powell Print Production and Advertising Sales Manager Carol Jackson Art Director Cindy Winn Livingston Contributors Charles H. Cox Tom Morton Mike Prior Tina Syer The ISI EDGE (USPS 017-078, ISSN 1522-4651) is published bimonthly; January/February, March/April, May/June, July/ August, September/October, November/December; by the Ice Skating Institute, 17120 N. Dallas Pkwy., Ste. 140, Dallas, TX 75248-1187. Annual Subscription Rate is $24.00 per year. Periodicals postage paid at Dallas, TX, and at additional mailing offices. POSTMASTER NOTE: Send address changes to ISI EDGE, c/o The Ice Skating Institute, 17120 N. Dallas Pkwy., Ste. 140, Dallas, TX, 75248-1187. Printed in the U.S.A. Subscriptions available through membership only. ©2003 by the Ice Skating Institute. Reproduction in whole or in part is prohibited unless expressly authorized in writing by publisher. All rights reserved. Opinions expressed by contributors do not necessarily represent the views of the Ice Skating Institute, the publisher or the advertisers. Submissions of manuscripts, materials, photographs, and artwork are made at mailer’s risk and must include selfaddressed envelope with sufficient postage for return. No responsibility will be assumed for unsolicited materials. ISI reserves the right to edit material submitted for content and space consideration.

CONTENTS

JANUARY/FEBRUARY 2004

Gearing Up for 2004 Synchro & Worlds Events......................6 by Lori Fairchild

Does Your Arena Need an Automatic External Defibrillator? ..........................7 by Tom Morton

Synchronized Championships Entry Form ..............................8 Message Bombardment Shapes Behavior....................10 by Tina Syer

‘Respect the Game’ Campaign Launched .............11 iAIM Hosts Operations School at Oglebay.................16 by Lori Fairchild

Manchester Ice & Event Centre Tom Stewart Photography

ISI Profile: Murray Sandler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 by Lori Fairchild

COVER STORY Manchester Ice & Event Centre: A Gift to McCall, Idaho . . . . . . . . . .20 by Lori Fairchild with Mike Prior

The Proactive Arena Manager’s Guide to Workers’ Compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 by Charles H. Cox

D E P A R T M E N T S CROSSCUTS News and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 COACHES CORNER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 CALENDAR ISI-Endorsed Competitions, Shows/Exhibitions . . . . . . . . . . . . .14 ISIA EDUCATION FOUNDATION REPORT . . . . . . . . . . . . . . . . . . . . . . . . .24 ICE ARENA ASSOCIATION NEWS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 GETTING CONNECTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 ADVERTISER INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 AND ANOTHER THING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

CROSS C UTS news and notes

Dedicated to providing leadership, education and services to the ice skating industry. ICE SKATING INSTITUTE

17120 N. Dallas Parkway, Suite 140 Dallas, TX 75248-1187 Phone: (972) 735-8800 Fax: (972) 735-8815 e-mail: [email protected] www.skateisi.org ISI INTERNATIONAL HEADQUARTERS STAFF

Executive Director Peter Martell Managing Director, Member Programs and Services Patti Feeney Controller Karen Schaffer Membership Coordinator Kimberley Russelle Editor Lori Fairchild Advertising Sales and Print Production Manager Carol Jackson National Events Coordinator and Skating Program Director Barb Yackel Administrative Assistant Kathy Chase Art Director Cindy Winn Livingston Information Services Coordinator Jeff Anderson Sponsorship Sales Manager Stuart Sedransky Telephone (972) 735-8800 ISI OFFICERS

President 1st Vice President 2nd Vice President Treasurer Secretary Immediate Past President

Jim Lange Mike Paikin Gerry Hart Jim Hartnett Margy Bennett Boyd Wietecter

DIRECTORS

District 1 Katy Hayden District 2 Robyn Bentley District 3 Richard Arenella District 4 Jeff Doucette District 5 Shane Douglas District 6 Carol Burns District 7 Margy Bennett District 8 Jimmie Santee District 9 Dan Smith District 10 Rebecca Anderson District 11 Liz Folger District 12 Jenise Jensen District 13 Bob Knoerl District 14 Paige Scott District 15 Donald Bartelson District 16 Cindy Solberg District 17 Jos Pronk District 18 Jean-Claude Detre Hockey Spiro Giotis Builders & Suppliers Doug Peters Instructors David Santee Commercial Rinks Andy Deyo Public Rinks Al Tyldesley Schools, Colleges, Universities Vicki Korn PSA Representative Gerry Lane USFSA Representative Homer Hagedorn Lifetime Honorary Member Carol Zdziebko

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Arthur Goodfellow

KERRVILLE, Texas — ISI charter member Arthur Goodfellow died Oct. 5 in Kerrville, Texas at the age of 97. Goodfellow’s career spanned all aspects of ice skating. He was an author and editor of numerous skating publications, an executive of various skating facilities and a manager of the Iceland rink above Madison Square Garden. His public relations work included the promotion of Sonja Henie for her first appearances in America as well as handling the publicity and advertising for the 1969 World Champions Figure Skating Exhibiti on Tour. He was elected to the ISI Hall of Fame in 1964 and was named ISI’s first lifetime member in 1972. Goodfellow is survived by his wife of 53 years, Thelma. LONDON — Legendary ice skating coach Arnold Gerschwiler died Aug. 22 at the age of 89. Born in Switzerland, Gerschwiler settled in London and competed in the British Open Professional Championships in 1935 and 1936 before joining the staff at Richmond Ice Rink. He became a director and chief instructor, and remained associated with the rink until its closure in 1992. Gerschwiler also coached in Switzerland, and developed an

international clientele. He and his brother, Jacques, became friendly rivals for some of the top figure skating students in the world. Among Gerschwiler’s star pupils were his nephew, world champion Hans Gerschwiler; British champion Daphne Walker; world champion Alena Vrzanova; Olympic gold medalist Sjoukje Dijkstra; and national champions Patricia Dodd, Susan Jackson and past ISI board president Michael Booker. Many of his students, including numerous ISI members, went on to become successful coaches or judges. Gerschwiler is survived by his wife of 62 years, Violet, whom he met at the Richmond rink; their two daughters, Stella and Claire; and four grandchildren. BANGKOK, Thailand — Christopher Marr, skating director for World Ice Skating Centre Bangkok, has confirmed that Skate Asia will be held at his facility in August. This marks the second time Thailand has hosted the event; in 2002, 12 Asian countries participated, attracting 25 teams and some 3,000 participants. Previous Skate Asia sites included Hong Kong and Kuala Lumpur. ANAHEIM, Calif. — The Disney GOALS youth program has received a $20,000 community service award from Disneyland. Disney GOALS is an independent not-for-profit program founded in 1994 by the Walt Disney Co. to provide development opportunities for underserved youth in distressed communities. MINNEAPOLIS — Athletica Inc. is keeping seamless glass in the NHL. It’s new GlassFlex system provides the sight lines fans have come to expect while making the boards more forgiving for players. GlassFlex has earned NHL approval for use in its arenas and has already been installed in seven NHL faciliISI EDGE JANUARY/FEBRUARY

2004

ties and four college rinks. Athletica debuted the new system in April 2003 at the Xcel Energy Center in St. Paul.

competition director for Skate Singapore 2003 and will do the same for Skate Asia 2004 in August.

NAMES IN THE NEWS PARAMOUNT, Calif. — The Zamboni Co. was the subject of two different History Channel productions in late September. “Hands on History: Zamboni” explored the development of the Zamboni machine, while “Guts and Bolts: Inside the Arena” featured Richard Zamboni giving show host Tim Beggy a spin on the machine and demonstrating its operation. SHERMAN OAKS, Calif. — Randy Winship has been named skating coordinator for VSC Sports Inc. An active ISI member, Winship has served as a judge and referee at major ISI events and a presenter at conferences, seminars and events. He received the “Great Skate” award in 2001. Winship recently served as the

wall, plus proclamations by Mayor Skip Kelley and Richard Arenella, ISI’s board representative from District 3. Dietl was an international figure skating star in the late 1950s, and later coached world and Olympic medalists and celebrities — among them, Scott Ethan Allen, Arthur Godfrey and Vera Wang — at his rink. He died last year at the age of 91. FARMINGTON HILLS, Mich. — The new officers of the Michigan Arena Managers Association are: Geoff Bennetts, Suburban Ice Arenas, president; Craig O’Neil, Arctic Edge, vice president; Kevin Barnes, Ferris State Ice Arena, 2nd vice president; Deb Grace, Novi Ice Arena, secretary; and Carol Burns, Melvindale Civic Arena, treasurer.

Greg, Ernst and Carolla Dietl with ISI board representative Richard Arenella on the 45th anniversary of the Fritz Dietl Rink

WESTWOOD, N.J. — Friends, students and fans of the late Fritz Dietl gathered on Nov. 12 to celebrate the 45th anniversary of the Fritz Dietl Rink. The event included a reception and dedication of a new mural on the rink’s main

MOBILE, Ala. — Patti Feeney, ISI managing director of member programs and services, and Jenise Jensen, ISI District 12 board member and State Games of America committee chair, attended the 2003 National Congress of State Games Symposium in Mobile Oct. 2-4. NCSG is a membership organization committed to the development of sports for people of all ages and abilities. For Continued on page 32...

ISI EDGE JANUARY/FEBRUARY

2004

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Gearing Up for 2004 Synchro & Worlds Events by Lori Fairchild

Synchronized Championships Return to Chicago Area

Schwan’s Super Rink to Host 24th Recreational Worlds Event

ISI and The Edge Ice Arena in Bensenville, Ill. will welcome the Synchronized Skating Championships back to the Chicago area April 3-4, 2004. Participants will have the opportunity to experience the Windy City and its neighbors. And if you’ve been there before, you know there are plenty of reasons to return: shopping, fine dining, entertainment, nightlife, shopping, culture, education, shopping … The Edge Ice Arena is situated just five miles west of O’Hare International Airport, less than 18 miles from downtown Chicago and less than eight miles from the Woodfield Shopping Center, with 300 shops and restaurants under one roof, and Oak Brook outdoor shopping mall, with 200 stores. Head into the city for a visit to Navy Pier, Michigan Avenue’s “Magnificent Mile” or the renowned museums and Lincoln Park Zoo along the beautiful lakefront.

Schwan’s Super Rink in Blaine, Minn. will serve as the host facility for the 24th annual ISI Recreational World Championships Aug. 2-7. Located on the grounds of the National Sports Center, Schwan’s is the largest ice arena of its kind in the country, and the only one in the world with four Olympic sheets of ice under one roof. Blaine is just north of the Twin Cities and an easy commute to the famous Mall of America. A cool climate and plenty of scenic lakes and parks make this a perfect destination for August visitors. Often dubbed “the festival of ice skating,” the World Championships feature most of the recreational skating categories as well as synchronized teams. This exciting and diverse weeklong event typically attracts some 2,000 skaters from around the globe. Past participants have ranged in age from 3 to 80. Worlds also will include the annual Benefit on Ice, which raises scholarship funds for the ISIA Education Foundation. This program showcases selected skaters from the competition and a recognized skating star. Previous featured stars have included Ilia Kulik, Sasha Cohen and Timothy Goebel. This year’s celebrity skater has yet to be announced. Be sure to check the Web site (www.skateisi.org) periodically for updates and additional information, including a list of participating World Championships hotels. Entry deadline is May 1, and forms may be downloaded from the Popular Schwannie the mascot is the Pied Web site. Piper of Schwan’s Super Rink.

The Edge Ice Arena in Bensenville, Ill.

This is the eighth year for the Synchronized Championships event, which includes youth, junior youth, senior youth, teen and adult categories. Synchronized divisions are formation, skating and compulsory formation, and compulsory skating, with initial, select and premier rounds. Last year’s event showcased 129 teams and 1,800 skaters. The entry deadline for Synchro is Feb. 1. Find the entry form on page 8 in this issue, or on the ISI Web site: www.skateisi.org.

Hotels offering special ISI event rates: Country Inns & Suites (800) 456-4000 777 E. Grand Ave. Bensenville, Ill. 60106 $79 6

Holiday Inn-Elmhurst (630) 279-1100 624 N. York Road Elmhurst, Ill. 60126 $79

ISI EDGE JANUARY/FEBRUARY

2004

Does Your Arena Need an

Automatic External Defibrillator? by Tom Morton

Y

ou may ask: “Have a what? How do you spell it? How do you pronounce it? What is it? Why do I need one?” These are all good questions. Many ice arena managers may not be familiar with these life saving devices. My friend Dr. Alan B. Ashare, chairman of the USA Hockey Safety and Protective Equipment Committee, recently wrote to me, “I think that we ought to start thinking about putting these life saving devices in hockey rinks.” A defibrillator is simply a device to be used when a person has suffered a cardiac arrest and who might otherwise die if not given prompt emergency treatment. In short, the defibrillator is used to shock a person back to life. And why do you need one in your ice rink? Dr. Ashare explains, “In the situation where a player’s heart stops

because of a blunt chest trauma from a stick, a body check or by hitting the hockey puck, the automatic external boards all can result in a blunt chest defibrillator (AED) can be a lifesaver.” trauma. A puck hitting a spectator, a Portable defibrillators are being spectator fight or a player fight could widely used. They weigh between 4 and 7 pounds and cost between $2,500 and $4,500. Amerbecause of a blunt chest trauma from a hockey ican Airlines has them on all their puck, the automatic external flights. A lay person, particularly one who has had — Dr. Alan B. Ashare, CPR training, can Chairman of the USA Hockey Safety be taught to use and Protective Equipment Committee an AED in five or six hours. It has been estimated that about cause trauma resulting in a heart attack. Use of a defibrillator by persons 225,000 Americans suffer cardiac arrest each year. It could happen in your ice other than emergency medical technicians is advocated by the American arena. Being hit by a puck, a hockey

“When a player’s heart stops

defibrillator (AED) can be a lifesaver.”

Continued on page 37...

ISI EDGE JANUARY/FEBRUARY

2004

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SYNCHRONIZED TEAM CHAMPIONSHIPS

Send entry and fee to: Ice Skating Institute 17120 N. Dallas Pkwy., Ste. 140 Dallas, TX 75248 Phone: 972-735-8800 • FAX 972-735-8815

Event I Synchronized Skating Championships

Event information available at www.skateisi.org

Team Entry Form

All information for team events (on this form) will be mailed to the rink indicated below. (Including Family Spotlight.)

Location

Event Dates

Bensenville, IL

April 3-4, 2004

Test Deadline

Entry Deadline Feb. 1, 2004

Please Print Name of Group

Instructor/Coach

Rink Representing

Coach’s Home Telephone

Address

Rink Telephone

City, State, Zip

ISI Registration #

We wish to enter: (IMPORTANT Use one team entry form per team, per event. Please send team photo with entry.)

I I I I I

Age Category: (select one)

Synchronized Formation Compulsories Synchronized Formation Team

I Junior Youth Team

Synchronized Skating Compulsories

(majority 7 & under)

I Youth Team

Synchronized Skating Team Synchronized Dance

I Teen Team (majority 13-19) I Adult Team (majority 20 & up)

(majority 8-10)

I Senior Youth Team (majority 11-12)

Name

Age as of July 1, 2003

Name

ISI #

1

17

2

18

3

19

4

20

5

21

6

22

7

23

8 9

24 Crossover Skaters

10

1

11

2

12

3

13

4

14

5

15

6

16

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ENTRY DEADLINE: There will be no refunds. Memberships must be current Entry Fees: through event. Expired Membership renewals must accompany this entry All Team Entries application. Upon entering this competition, we hereby agree that any photographs or video tapes taken of our team by ISI or authorized party, may be used exclusively for any purpose by the ISI or any other use authorized by ISI. I declare that the information above is true and that all skaters have current individual membership with ISI, and I have notified all team members that they skate at their own risk, and hereby release ISI, the host facilities, and their personnel from all liability.

I

Age as of July 1, 2003

ISI #

Team #

$20.00 per member and $45 Team fee.

ISIA Education Foundation Donation enclosed $5.00

Total Enclosed: $ ____________ Make check payable to ISI OFFICE USE ONLY Date Rec’d. ________Check # ________Amount ____________

Coach’s Signature

Date

J American Express ______________________________________ Card #

J Visa

J MasterCard

J Discover

_____________ Exp. Date

________________________________________________________ Cardholder (please print)

________________________________________________________ Authorized Signature

________________________________________________________ Telephone Number (must be included)

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ISI EDGE JANUARY/FEBRUARY

2004

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Message Bombardment Shapes Behavior Remind coaches and spectators to “Honor the Game” for a more positive youth sports culture by Tina Syer

A

fter presenting a Positive Coaching Alliance (PCA) workshop to a group of youth coaches, I headed out to watch a collegiate field hockey game. Early in the game, one of the parents on the sidelines decided that the officiating was not up to par and began to loudly berate the officials. With the words from the recent workshop ringing in my ears, I felt I had to do something. Looking down at my shirt, I saw a “We Honor the Game Here!” sticker that I had applied an hour earlier. I walked up to the father, peeled the sticker off my shirt, and asked him if he’d be willing to wear it. He replied, “If I wear this, does it mean I have to shut up?” Then he laughed, applied the sticker and managed to stay quiet the rest of the game. What impressive power this little sticker had! Leaders in youth sports carry tremendous power to shape the environments in which athletes participate. You (ice skating and hockey leaders) can use message bombardment to produce a total clarity of cultural norms in your arenas. This bombardment should take multiple forms.

Leaders in youth sports carry tremendous power to shape the environments in which athletes participate. Make sure your organization has a clear mission statement that is written down and articulated to your coaches, athletes, judges, referees, parents and fans. This mission statement describes the type of culture you expect in your

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arena. Many organizations have a mission statement, but no one ever sees it. So dig out your mission statement, or create one (see the “Leaders” section on the PCA Web site for help), and distribute it widely. Include it in materials sent home to coaches, parents and skaters. Post it on the entry doors of the arena, on locker-room walls, next to the snack area and on the walls near spectator seating. If you have a Web site, the mission statement should be front and center. Stickers, buttons and handouts that echo messages from your mission statement should be distributed in the stands. PCA’s Web site offers “Honor the Game” buttons and stickers. Banners can also be created to hang on arena walls. All of these written forms of message bombardment give you a good initial base. Another crucial part of message bombardment includes the creation of a “Parent Pledge” and a “Coach Expectations” sheet. These two documents give you the opportunity to share with parents and coaches exactly what you expect from them. These documents should be a list of what you do want to see from your coaches and parents, rather than a list of “don’ts.” Use every chance you have to verbally reinforce your desired culture. Before competitions and games, take the microphone and remind spectators: “In this arena we Honor the Game. That means cheering on good performance and respecting the judges/referees. Please take a moment to become familiar with the environment we reinforce here by reading the posted mission statement. We need and appreciate your help in maintaining this healthy environment for our athletes.” How does all of this message bombardment help you? First of all, it works as preventive medicine. When a parent

gets upset over a call and wants to open her mouth to yell at the judge/referee, she thinks twice as she looks down at the sticker she is wearing that reads “Honor the Game” and sees a banner Tina Syer hanging across the arena with the same message. Of course, with as much message bombardment as you can muster, there will still be ugly occurrences now and then that you, as leaders, need to address. When you see a parent yelling at a referee, it’s a lot easier to summon the moral courage to approach that parent knowing you have built a solid foundation of honoring the game from the start. This parent cannot possibly tell you that he did not know what sort of conduct is expected in the arena. It’s posted everywhere! The same holds true when you must have a tough discussion with a coach. When talking with a coach about changing his or her conduct with athletes or referees, it really helps to have an Expectations Sheet (which the coach has already read and signed) for reference. Expecting parents, coaches and athletes to know what type of culture you want to create in your arena without communicating it to them is not fair. We all come to the arena from different backgrounds in which cultural norms vary widely. The use of message bombardment gets everyone on the same page and shapes behavior, so athletes in your arena can have the best possible experience, which will keep them coming back year after year. Tina Syer is the director of Partner Programs for Positive Coaching Alliance (www.positivecoach.org), an ISI partner. ISI EDGE JANUARY/FEBRUARY

2004

‘Respect the Game’ Campaign Launched FARMINGTON HILLS, Mich. — Suburban Sports Group (SSG), with the participation of the Michigan Arena Managers Association, has developed the “Respect the Game” campaign, designed as a public service program to increase the awareness and importance of respect in amateur hockey. To many who watch it, and especially to those who play it, it is the greatest game there is — a unique combination of speed and skill, strength and smarts, passion and power, guts and grace. But at times, it can get ugly in a hurry, with words like “anger,” “revenge, “violent” and “hostile” more accurately describing the action, both on the ice and off. “Respect the Game” is based on the belief that any actions or words directed at any player, coach, referee or parent by any of those parties actually reach much deeper than just the intended recipient. No one person,

ISI EDGE JANUARY/FEBRUARY

2004

team, situation or game is bigger than the game of hockey itself. Opponents should be respected; after all, if there is no opponent, there is no game. The same goes for officials who uphold and enforce the rules of the game. Likewise, the facilities should be respected; without the ice, there is no game. Respect is not a one-way street. It must travel in all directions. Put all of these pieces together and the cumulative product is respect for the game as a whole. “Respect the Game” posters and/or dasher ads have been developed and distributed to participating facilities in Michigan. Interested ice arenas can purchase “Respect the Game” posters and dasher board decals to display in their facility. ISI is making “Respect the Game” posters available for the cost of shipping only. To order, call Gary

at (972) 735-8800 or place your order online at www.skateisi.org. Dasher board decals may be ordered for $95 (or $140 for adhesive-backed) from Ed Miles at AMIGrafx, (888) 331-5827 or www.amigrafx.com.

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COACHES’ CORNER

Attention: Coaches

by Barb Yackel ISI National Events Coordinator & Skating Program Director

W

ow, it’s 2004! Happy New Year to everyone.

The 2004 Winter Classic is not far off and I hope you are all set to collect your skaters and music and head to Nashville for an exciting competition and a bootscootin’ good time. The event schedule will be mailed the week of Jan. 12. As we synchronize our plans for 2004, mark Feb. 1 on your calendar as the deadline for all entry forms for the Synchronized Skating Championships. The event will be April 3-4 in Bensenville, Ill. The Edge Ice Arena is planning an outstanding event just outside the Windy City. I look forward to seeing both new and familiar faces at this year’s event.

Coaches!!! Important Dates Jan. 1 New Test & Rule Revisions Start

One of my New Year’s resolutions is to make sure all instructors and directors are well informed and that we all have “organization plus.” Included in each “Coaches’ Corner” for 2004 will be an “Important Dates” calendar to help coaches stay on top of the game. The first item on the agenda for new information is the ISI district high-level testing program. As you may know, each district as been assigned a test chair — with the exception of Districts 2, 3 and 4 — to administer Level 8-9 tests. When necessary, some districts will also provide Level 7 testing. A list of district test chairs is provided below. Districts 2, 3 and 4 will follow the video testing guidelines, which can be reviewed on the ISI Web site at www.skateisi.org. Please note that if you are in a district with a test chair, you must arrange testing through that person. Complete and correct ISI competition endorsement applications are

The new ISI test and competition rule revisions became effective Jan. 1. Please check the ISI Web site for details: www.skateisi.org.

far and few between, so please make it a point to help the process flow smoothly. If the endorsement request is correct, you will receive your number sooner. Make and post a checklist with these items: • Are all signatures on the form? • Is the competition director goldcertified? • Are the competition entry forms and information attached? • Have you checked the ISI Web site for rule updates? • Have you allowed enough time so you will not be charged a double fee? So now that you have a wealth of information to start the New Year, it’s READY, SET, COACH!

District Test Chairs District 1 . . . . . . .Katy Hayden . . . . . . . . . . [email protected]

Jan. 1 Instructor 2003 Rewards Cards Due Jan. 12 2004 Winter Classic Event Schedule Mailed Feb.1 Synchronized Championships Deadline Feb. 13-15 2004 Winter Classic, Nashville, Tenn. April 3-4 2004 Synchronized Championships, Bensenville, Ill.

District 5 . . . . . . .Larry LaBorde . . . . . . . . . . . . . . . . . . . . . . . . . [email protected] District 6 . . . . . . .Janis Rychlinski . . . . . . . . . . . . . . . . . . . . . . . (734) 721-6064 District 7 . . . . . . .Vicki Korn . . . . . . . . . . . . . . . . . . . . . . . [email protected] Margy Bennette . . . . . . . . . . . . . . . [email protected] District 8 . . . . . . .Vicki Tassone . . . . . . . . . . . . . . . . . . . . [email protected] District 9 . . . . . . .Lynn Roseberry. . . . . . . . . . . . . . . . . . . . . . [email protected] District 10 . . . . . .Jean Albrightson . . . . . . . . . . . [email protected] District 11 . . . . . .Barb Yackel . . . . . . . . . . . . . . . . . . . . . . [email protected] District 12 . . . . . .Jenise Jensen . . . . . . . . . . . [email protected] District 13 . . . . . .Janice Forbes . . . . . . . . . . . . . . . . . . [email protected] District 14 . . . . . .Candy Goodson . . . . . . . . . . . . . [email protected]

April 15 2004 ISI/PSA Conference Deadline (San Diego) May 1 2004 World Championships Deadline (Blaine, Minn.)

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District 15 . . . . . .Dianne DeLeeuw. . . . . . . . . . . . . . . . . . . . . [email protected] District 16 . . . . . .Cindy Solberg . . . . . . . . . . . . . . . . . [email protected] District 17 . . . . . .Raul Gomes . . . . . . . . . . . . . . . . . . . [email protected] Randy Winship . . . . . . . . . . . . . . . . . . . . . [email protected] District 18 . . . . . .Julia Tortorella Smith . . . . . . . . . . . . . . . [email protected] ISI EDGE JANUARY/FEBRUARY

2004

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2004

13

CALENDAR

ISI-endorsed competitions, shows/exhibitions (Due to printing deadlines, events endorsed by ISI after Nov. 12, 2003 are not listed.)

JANUARY 2004 COMPETITIONS 3

8-11

9-11

11

16-18

17-18

23-25

23-25

24

Marlboro, Mass. New England Sports Center 5th Annual ISI Winter Showdown Mamaroneck, N.Y. Riverdale Skating Center ISI Lake Placid Team Competition Northbrook, Ill. Northbrook Sports Center Northbrook Winter Open Team Competition Plymouth, Minn. Plymouth Ice Center Chilly Challenge St Peters, Mo. St Peters Rec Plex Ninth Annual Missouri State Invitational San Diego Ray & Joan Kroc Community Center 2nd Annual ISI Open Competition Homewood, Ill. Homewood Flossmoor Ice Arena ISI Open Team Competition 2004 Melvindale, Mich. Melvindale Civic Arena Melvindale ISI Competition Greensburg. Pa. Kirk S. Nevin Arena Polar Skate 2004

FEBRUARY 2004 COMPETITIONS 6-8

Ft. Myers, Fla. Ft. Myers Skatium City of Palms Invitational

6-8

Niles, Ill. Niles Park District Iceland Sweetheart Open

28-29

San Diego San Diego Ice Arena California State Games

MARCH 2004 COMPETITIONS 6-7 13-15

13-15

13-16

13-15

13-15

21-22

22

26-29

27-28

28-29

Nashville, Tenn. Centennial SportsplexISI 2004 Winter Classic Oxford, Ohio Goggin Ice Arena 17th Annual ISI Miami Open Anaheim, Calif. Disney ICEDisney ICE 7th Annual ISI Open Competition Blaine, Minn. Schwan’s Super Rink 2004 Frosty Blades Competition Eugene, Ore. Lane Events Center - ICE Love To Skate Bensenville, Ill. The Edge Ice Arena 4th Annual Mardi Gras Competition York, Pa. White Rose FSC Pennsylvania Skating Championships Southgate, Mich. Southgate Civic Center The Great Southgate ISI Skate Oak Lawn, Ill. Oak Lawn Park District Ice Arena Marita Adams “Reach for the Stars” Orlando, Fla. RDV Sportsplex Ice Den Spring Classic ISI Competition

6-7

6-7

7

12-14

26-28

26-28

Highland Park, Ill. Centennial Ice Arena The Lucky Stars Open Wasilla, Alaska Brett Memorial Ice Arena Iditarod Days Skatefest Peoria, Ill. Owens Center 2004 ISI Spring Thaw College Park, Md. Herbert Wells Ice Rink Spring Inter-Rink Competition Park Ridge, Ill. Oakton Ice Arena 17th Annual Ice Breaker Classic Knoxville, Tenn. Ice Chalet 35th Annual Mississippi Valley District Competition Ellenton, Fla. JP Igloo JP Igloo Championship 2004 Competition

APRIL 2004 COMPETITIONS

3

17

23-24

25

MAY 2004 COMPETITIONS 1-2

14-16

3-6

19-20 Bensenville, Ill. The Edge Ice Arena ISI 2004 Synchronized Skating Championships

Fairfax, Va. Fairfax Ice Arena Fairfax Ice Arena Annual ISI Spring Competition Riverside, Calif. Ice Town 3rd Annual ISI Open

JUNE 2004 COMPETITIONS

4-6

3-4

Delmont, Pa. Center Ice Arena Golden Blades Championship of Pittsburgh Fremont, Calif. Iceoplex Fremont 10th Annual Open Competition Fairview Heights, Ill. US Ice Sports Complex Spring Fling Franklin Park, Ill. Park District of Franklin Park Kickline Synchronized Team Skating Competition

N. Palm Beach, Fla. Major League Figure Skating 2004 MLFS National Invitational Championships New York Sky Rink @ Chelsea Piers 18th Annual Sky Rink Team Competition Chicago McFetridge Sports Center 15th Annual ISI School’s Out Figure Skating Competition

For additional calendar information, check ISI’s Web site at www.skateisi.org

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ISI EDGE JANUARY/FEBRUARY

2004

CALENDAR JULY 2004

MARCH 2004 SHOWS/EXHIBITIONS

COMPETITIONS 15-17

Honolulu Ice Palace 2004 Hawaiian Open

AUGUST 2004 COMPETITIONS

3/15/31

4-6

12-14

13 2-7

Blaine, Minn. Schwan’s Super Rink ISI 2004 World Recreational Team Championships

14-15

Gurnee, Ill. Rink Side Sports Summer Chiller

13

18-20

25-27

SEPTEMBER 2004 COMPETITIONS 17-19

Breckenridge, Colo. Stephen C. West Ice Arena

26

26-28

JANUARY 2004 SHOWS/EXHIBITIONS 2-29

25

Des Moines, Iowa Capitol Gateway East Ice Pavilion Des Moines Buccaneers Home Game Exhibitions N. Miami Beach, Fla. Miami Ice Arena Annual Ice Show

27-28

28

Des Moines, Iowa Capitol Gateway East Ice Pavilion Des Moines Buccaneers Home Game Exhibitions New Ulm, Minn. New Ulm FSC “Once Upon A Princess” Jefferson City, Mo. Washington Park Ice Arena “Vacation … The Great Escape” Luverne, Minn. Blue Mound Ice Arena Annual Ice Show White Plains, N.Y. Ebersole Ice Rink Exhibition Night Apple Valley, Minn. Apple Valley Sports Arena Ice Follies Trenton, Mich. Kennedy Recreation Center Trenton “Jamboree on Ice” Ice Show Zion, Ill. Zion Ice Arena “Hooray For Hollywood” Livonia, Mich. Livonia Eddie Edgar “From Here To Eternity” White Plains, N.Y. Ebersole Ice Rink End of Year Meadville, Pa. George S. DeArment Ice Arena Learn To Skate Boot Skater N Boogie

APRIL 2004 SHOWS/EXHIBITIONS 2-3

3-4

17

18

23-25

23-25

23-24

29-5/2

Carol Stream, Ill. Carol Stream Ice Rink Fantasies on Ice Dundee, Ill. Polar Dome Ice Arena Silver Celebration Glitz & Glamour Brentwood, Mo. Brentwood Ice Arena Meet Me In St Louis-2004 Highland Park, Ill. Centennial Ice Arena Spring Exhibition Chicago McFetridge Sports Center “City Lights” Mount Clemens, Mich. Mount Clemens Ice Arena “Hooray For Hollywood” Taylor, Mich. Taylor Sportsplex “And The Winner Is” Pineville, N.C. Pineville Ice House “Broadway Bound”

2004

21-23

27-29

7

12-16

14-16

Wasilla, Alaska Brett Memorial Ice Arena Spring Ice Show “Irish Spring” Glenview, Ill. Glenview Ice Center 31st Glenview Ice Show Naperville, Ill. All Seasons Ice Rinks All Seasons’ 32nd Annual Spring Ice Show

Niles, Ill. Niles Park District Iceland “Mighty Blades” Ice Show Franklin Park, Ill. Park District of Franklin Park Spring Ice Show 2004

San Diego Manchester Grand Hyatt 45th Annual Ice Industry International Conference & Trade Show

JUNE 2004 SHOWS/EXHIBITIONS 4-5

13-14

MAY 2004 SHOWS/EXHIBITIONS

Reach your target advertising audience with your message in this prime space, available for the first time! Contact Carol Jackson in Advertising: (972) 735-8800 or [email protected]. ISI EDGE JANUARY/FEBRUARY

14-16

Orland Park, Ill. Arctic Ice Arena Viva Ice Vegas Bensenville, Ill. The Edge Ice Arena 6th Annual Ice Show

JULY 2004 SHOWS/EXHIBITIONS 18

Oak Lawn, Ill. Oak Lawn Park District Ice Arena Holly Day on Ice

Your Logo 15

Hosts Operations School at Oglebay by Lori Fairchild

T

hirty ice industry professionals attended the iAIM Certificate of Arena Operations school Oct. 12-17 at Oglebay Resort and Conference Center in Wheeling, W.Va. Six of those participants have now completed the course work in

CAM Courses Available Online ISI is pleased to announce that 20 of the 30 hours required to earn an iAIM Certificate of Arena Management (CAM) can now be accessed online. “The iAIM online distance learning program is today’s practical approach to education in a fast-paced environment,” says Dr. Jack Vivian, director of the iAIM program. iAIM online offers self-paced learning with six months’ access to course materials; the convenience of accessing course materials from home or office 24 hours a day, seven days a week; and cost effectiveness, with no travel or lost work time for the 20 hours of course work. The first offering of the remaining 10 hours of CAM requirements will be presented in conjunction with the 2004 ISI/PSA Conference & Trade Show in San Diego, May 27-29. Six of the required courses will be offered on Wednesday, May 26 in pre-conference sessions, and three courses will be offered during the conference. Certificate of Arena Programming (CAP) and Certificate of Arena Operations (CAO) courses will be available online in the near future. For more information or to register for CAM courses online, go to www.skateisi.org and click on iAIM. Dianne Powell

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the three disciplines — operations, programming and management — required to apply for the Certified Arena Executive designation. Those now ready to go on to the final stages of earning the prestigious “CAE” behind their names are: • Bert Blanchette, VSC Sports, Sherman Oaks, Calif. • Jean Brasser, Genoveva Chavez Community Center, Santa Fe, N.M. • Nathaniel Goudy, Wheeling Park Commission, Wheeling, W. Va. • John Hargleroad, Oglebay Park, Wheeling, W. Va. • Michelle Millikan-Wilkin, Oxnard Ice Skating Center, Oxnard, Calif. • Missy Morarity, Washington Park Ice Arena, Jefferson City, Mo. “This was a very professional group of participants whose networking and sharing of information was excellent,” says Dr. Jack Vivian, director of the Ice Arena Institute of

Management. “Individuals who complete the extensive process to become a CAE make up the top 10 percent of our industry in terms of their knowledge and leadership. This is an exciting time for the ice arena industry, especially with regard to the educational opportunities.” Among the topics covered in the operations component of the comprehensive CAE program are: refrigeration; building maintenance and safety; heating, ventilation and air conditioning; ice making and maintenance; equipment operations and maintenance; the role of the arena operator; ice resurfacer driver training; emergency preparedness; energy management; use of computers in facility management; and ice, dasher board and glass maintenance. “This has been a wonderful opportunity for me. It has opened doors for me professionally,” Michelle MillikanWilkin said of the iAIM school. “I grew up in an arena and had always felt that I had a good grasp of the workings of a facility. These courses have enlightened me that this is just the tip of the

Graduates of the iAIM Certificate of Arena Operations course in Wheeling, W. Va. ISI EDGE JANUARY/FEBRUARY

2004

iceberg. More than ever, I’m motivated to take my career in the ice arena industry to the next level.” Jean Brasser added: “For me, operations was the most important

Another participant, who is a relative newcomer to the industry, commented: “I came in this week with little knowledge and felt a little intimidated, not knowing what to expect in this training. The instructors were extremely courteous, patient and very knowl“This has been a edgeable on all subjects. Today I feel like I’ve been working in the ice indusfor me. It has opened try for 10 years. Instructors for the school included: Todd doors for me . I’m Bradley, Concepts & motivated to take my career in the ice Designs; Jason Eastin, Taylor Sportsplex; Jerry skating arena industry to the next level.” Krewer, Twin Rinks Ice Pavilion; Dave Loverock, — Michelle Millikan-Wilkin Jet Ice; Art Sutherland, Accent Refrigeration Systems; Al Tyldesley, Public school of all. I learned a wealth of Safety Services; and Vivian, JRV information with regard to ice mainManagement. tenance, refrigeration — which was For more information on the iAIM the best course of all — and the role and CAE programs, go to www.skateisi.org of the arena operator.” or call ISI at (972) 735-8800.

wonderful opportunity professionally

ISI EDGE JANUARY/FEBRUARY

2004

iAIM Sponsors The Ice Skating Institute and the Ice Arena Institute of Management gratefully acknowledge the following iAIM sponsors for their contributions to the continuing education of professionals in the ice arena industry:

Athletica BladeMaster/NESSI Cimco/Lewis Concepts & Design Facility Management Corp. K&K Insurance Rice Specialty Risk VSC Sports Inc. Zamboni Co. To learn more about these outstanding companies, go to www.skateisi.com/ HTML/ed_prog/iAIM/iAIM.cfm and click on their respective links.

17

ISI PROFILE

Murray Sandler: ISI Icon By Lori Fairchild in the German Air Force. The funny il and water. Nancy Kerrigan thing was, I was supposed to be a Gerand Tonya Harding. Murray man Nazi and Murray was a Jew, so we Sandler and retirement. They had many things to talk about,” says just don’t mix. Unger, laughing at the memory of that It’s difficult to imagine the ice first meeting. “But it always ended up skating industry and ISI without Murthat we understood each other. And ray Sandler. Fortunately, the dapper our get-togethers were never boring.” dresser with the Cuban cigar and dry Born in Boston in 1923, Sandler sense of humor isn’t taking retirement recalls an early love of ice skating. He too seriously. served in the U.S. Army under Gen. Prior to selling his Boston-basedGeorge S. Patton from 1943 to 1946, business, Murray Sandler Skate & Rink then returned to Boston University and Supply, and retiring from the ISI board worked in a men’s clothing store. He of directors in 2002, Sandler amassed and his wife, Lois, were married in more than 30 years of service on the 1957, around the time her family was board, including eight years as presistarting a sporting goods distribution dent. He was the first supplier elected company. He signed on, and then, in to the position, and the first individual 1977, decided to strike out on his own. to serve four terms. And he’s one of From the beginning, service was only a handful of ISI Lifetime Achievethe hallmark of Murray Sandler Skate & Murray Sandler ment Award honorees. Rink Supply. Besides delivering top The ice skating world is a small, quality, on time, with a smile, Sandler inclusion. “We have always had an intimate culture in which the love of also became known for the brands he unwritten motto: It is our aim to prothe sport and the bonds of friendship developed, including the still-popular mote inclusion to the sport, rather than don’t fade, and outstanding contribuCelebrity skate series. The company exclusion,” he says. “We include everytions are not forgotten. eventually expanded to serve the interbody — not just champions. Other “Murray’s contributions to ISI and national market and grew to $4.2 milorganizations take large numbers and the ice skating industry would be diffilion in sales before Sandler retired. The filter them down to one — a champicult to enumerate, there are so many,” new owner has retained the Murray on. We start with large numbers and says Michael Booker, also a former ISI Sandler name, which has become a keep increasing them because we board president. “He has contributed gold standard in the business. include everybody. We’re still honoring his time, effort and money to the furThe reluctant retiree still keeps a that motto, and we’re including even therance and building of the Institute, few office hours and it has all been each day. He has regvoluntary.” contributions to the ice skating industry ular contact with his Sandler chaired former staff and the the Conference & new owner, and he and to ISI would be difficult to enumerate, there are so Trade Show comcontinues to volunmittee and was teer with ISI. He’s on involved in site many. He has contributed his a planning commitselection for the tee for a rehabilitaannual event for to the furtherance and building of the Institute.” tion hospital and years. It was a per— Michael Booker, former ISI board president recently offered confect fit, he says: “I sulting services to love to travel, and I SCORE (Service Corps of Retired Execumore because we’re branching out all have the reputation for being a tough tives). He plans to continue traveling. the time, like the new hockey program negotiator.” And he spends more time with Lois, his and the iAIM program.” During Sandler’s tenure as presiwife of 46 years, who also has a long He credits another ISI pioneer, dent, from 1985 to 1993, the ISIA record of service with ISI. Robert Unger, owner of the Ice Chalet Education Foundation was estabAnd that’s Sandler’s greatest retirein Knoxville, Tenn., with the “inclulished, the judges’ certification proment reward — more time with Lois. A sion, not exclusion” philosophy. The gram was introduced and the seeds few years ago, he told a business publitwo met at an ISI function in 1964 and were planted for what would grow cation reporter: “I can’t call my business struck up an animated conversation into the iAIM program. work. I call it a love affair. Although my when they discovered they had served Sandler is also proud of the value true love beings at 5:30 p.m. when I go on opposing sides during World War II. ISI has brought to the ice skating indushome to my wife, Lois.” “I had been a fighter pilot and teacher try, particularly its commitment to

O

“Murray’s

money

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time, effort and

ISI EDGE JANUARY/FEBRUARY

2004

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Surya Bonaly, 5-time European Figure Skating Champion, known throughout the world for her back flips took a break from her tour to participate in a fundraiser for the Massachusetts Chapter of “A Salute to Reading is Fundamental” (RIF) program. For the past five years, Bonaly has helped raise money for the program. Skaters of all ages had the opportunity to skate with Bonaly during on-ice demonstrations, and meet the skating sensation during off-ice autograph and photo sessions. Facility Management Corporation, a longtime supporter of RIF, sponsored the fundraiser at six local ice skating arenas including Natick, Franklin, Marlboro, Chelmsford, Plymouth, and Worcester which took place September 28th and October 3rd-5th . Surya worked with high-level freestyle skaters on jump and spin techniques as well as basic skating skills with first-time skaters that came to meet one of the skating stars of the Champions on Ice Tour.

Surya also helped teach the Bay State Blades ‘Tiny Blades’ and ‘Learn-to-Skate’ classes that were taking place during the fundraiser at several of the rinks. During the autographs sessions, Surya made sure that everyone who waited so patiently in line for a photo with the skater did not go home disappointed. The fundraiser was dedicated in memory of Ron Burton, who along with State Chairman Joanne Byron, helped get the RIF program off the ground in Massachusetts more than 14 years ago and continued to be a driving force behind its success. The RIF program to date has donated thousands of dollars to local schools to assist them in buying books. FMC recently presented Joanne Byron with a check for $1,000 from the fundraiser. All proceeds will support the local Massachusetts Chapter of “A Salute to Reading is Fundamental” sponsored by New Age Role Models and Friends.

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COVER STORY

A Gift to McCall, Idaho Manchester Ice & Event Centre is a dream come true for this tiny town, and a fitting memorial to a beloved son by Lori Fairchild with Mike Prior

Tom Stewart Photography

R

ich Sabala was an outstanding young athlete from Utah who loved summer vacations with his family in scenic McCall, Idaho. Situated 5600 feet above sea level, McCall is home to a natural glacial lake and surrounded by picturesque forested mountains. As far as Rich was concerned, the only thing his favorite vacation destination lacked was quality recreational and sporting facilities. Rich died suddenly in 1993 from injuries suffered in an auto accident. He was only 17, but it was his vision and untimely death that led to the creation of the Manchester Ice & Event Centre in McCall, which opened last summer. Rich’s parents, Ron and Diana Sabala, established the

Richard J. Sabala Foundation as a tribute to the youngest of their four sons, with the goal of raising money for new sports and recreation facilities in McCall. The foundation’s first project was a golf tournament, with proceeds funding the Rich Sabala Athletic Complex, an all-weather track and sporting field

completed in 1996 and donated to a local school. At that time, the only ice skating venues in McCall were Payette Lake and an outdoor boat lot that was flooded each winter and managed by volunteers. “We had ice maybe two months out of the year,” recalls skating coach Leesa Large. After the athletic complex was completed, a local skating group approached the Sabalas with a proposal to take on another project: an indoor ice arena that would provide a dependable, protected surface year-round. It was a huge undertaking — to the tune of $6.2 million — but Rich had loved to play hockey, and his par-

ents and the foundation were up for the challenge. Fundraising started, then stalled. Enter San Diego developer Doug Manchester, a close family friend of the Sabalas. When Manchester purchased the new facility’s naming rights for a cool half-million, the tone was set for what ultimately would result in a hugely successful campaign. Contributions poured in from individuals, businesses, a state economic development grant, corporate foundations and numerous community activities. Manchester even added another $125,000 to his own contribution.

The perfect spot The foundation didn’t have to search hard for the ideal arena location. A prime spot in the center of town, occupied by a vacant supermarket site, was begging for a new owner. The old grocery store was demolished to make way for the Manchester Ice & Event Centre. A local firm, Network Architects, was chosen to design the building, while Boise contractor Scott Hedrick won the construction bid. The new building was designed with a wall of windows on its north side, overlooking the lake and McCall’s quaint main street. “Figure skaters love the atmosphere of looking out over a lake and mountains while skating in a beautiful facility where the weather now has no effect on their skating schedules,”

benches, separated from the outside notes Mike Prior, who moved from glass with a 4-inch gap. “With this feaMichigan to manage the arena. ture,” Prior explains, “you can be seatThe expanse of clear glass is an ed anywhere in the bleachers and look unusual feature for an ice rink, but it’s out over the lake.” not the only distinctive architectural element. Huge pine logs — 3 feet in diameter — outline one corner of the expanTaking care of business sive building, which envelops an entire A $6.2 million ice arena in a community downtown block. with a permanent population of only The arena’s exteri2300 is almost or is a pleasant surprise, unheard of. Some but the interior is a might see it as an “The timber industry economic impossiskater’s paradise. The NHL regulation ice rink bility. On the conis complemented by has taken a hard hit trary, say its leaders. grandstand seating for “McCall is a 650, plus four locker resort town that in this area, but rooms, a gourmet café relies heavily on and an equipment tourism,” says Prior. rental center. “The timber indusCommercial Retry has taken a hard has been an frigeration of Edmonhit in this area, but ton, Alberta, designed Manchester Ice has the ice surface and been an economic refrigeration system boost for McCall, with energy efficiency .” with ice shows, in mind, taking into hockey tournaaccount the special — Mike Prior, arena manager ments and special seasonal needs created events, which help by the north wall of support restaurants, windows. “Their sysmotels and the tem has performed better than local economy in general.” expected, and our electricity costs Sabala says the arena has “revitalhave been lower than we budgeted,” ized downtown McCall 100 percent. Prior says. Highway 55, which runs through Becker Arena Products of Minnesota McCall, recently was declared a installed the dasher boards, glass and National Scenic Byway, and we’ve netting. Their challenge was to protect done it a great service by putting up the wall of glass (and keep pucks out of such a beautiful facility. It literally the lake), while preserving the view. They stops traffic. During our grand openaccomplished this by netting the top poring, someone from the Boston Bruins tion of the glass with arena netting was here and told my wife and me that and installing Plexiglas he thought this was the most beautiful behind the ice rink he’d ever seen, and he’s been

Manchester Ice

economic boost for McCall

in hundreds of rinks. Les Jackson, who is vice president of hockey

Continued on page 22...

COVER STORY Continued from page 21

A day in the life Running a tight ship requires keeping costs down with a small staff, without sacrificing quality. “With two full-time and eight part-time employees, we have some long days, but our goal is cost control with customer satisfaction,” says Prior. “Days here start at 6 in the morning and end between 9 and 10:30 at night, seven days a week.” The doors open bright and early with either Stick and Puck or Freestyle, followed by Parent and Tot and Adult Skate. Two or three public skates are offered daily, plus specially priced afterschool sessions. Hockey and figure skating classes begin later in the afternoon. Each Wednesday, the arena offers Cheap Skate Night, which was the Sabalas’ idea. All of this, along with teaching hockey classes, keeps Manchester Ice’s two full-time employees on their toes, yet the team still manages to keep the compressor and ice in tip-top shape. During special events, such as the

Idaho Steelheads training camp held in October, the arena relies on volunteer help from the local figure skating group and hockey association. The Steelheads skated in McCall for five days, including practices and an inter-squad game, and drew a packed house for an exhibition game with the Texas Wildcatters.

Keeping a full house Considering its small local base, Manchester Ice must attract visitors as well as locals. Monthly hockey tournaments have helped achieve this goal, welcoming players who enjoy not only the Manchester facility but also McCall’s water recreation in the warm months and skiing during the winter. Hockey 101 classes began in July, with enthusiastic response to the new game in town. The local programs are now under way, with about 40 youth and 15 adult players. The hockey organization has been fundraising and securing sponsorships to help fund the growing sport. McCall businesses have demonstrated their support with monetary and raffle donations. Hockey schools are also on the horizon. “Where else can a family be at the beach 200 feet away from the front door of where Junior is in hockey school? The town’s summer population grows to 12,000. It’s a great place to be,” Prior notes. “We will be working to bring in top-quality schools, or we’ll create our own school and have a toplevel coach run the program for us.” Manchester Ice’s six PSA-accredited coaches teach 13 classes each week for skaters ages 4 through adult. The learn-to-skate program has grown with each sign-up and now includes 55 skaters.

Hockey tournaments bring visitors as well as locals to Manchester Ice.

22

Mike Prior

Tom Stewart Photography

operations for the Dallas Stars, was also here, and he said the same thing.” Manchester Ice must keep its fees at a reasonable level for local residents who use the facility regularly, while still generating sufficient revenue to pay its bills. With no governmental support, revenue sources are limited to skating and program fees. “The cost to rent the ice here is lower than most rinks in the country, at $150 an hour,” says Prior. “That’s hard to beat.” Sabala says the nonprofit rink is debt-free, including all building costs, and has been breaking even since its July 2, 2003 opening. A small operating reserve has been set aside for unforeseen needs.

Figure skating student Kaitlyn Ellis with coach Lynda J. Downey-Naumann

A state-of-the-art sound system adds to the figure skating experience in the new arena. Prior says the McCall Figure Skating Club hopes to host competitions and testing in the near future. “Our coaches have gotten absolutely wonderful feedback since we opened,” Large reports. “We have a large adult skating community here, considering our demographic, and they’ve been so positive. We put on a big grand opening show, and all of our skaters participated, even though they hadn’t skated in six months. We were on the ice two weeks and were able to put together a huge show.” Large says that having an indoor rink has stimulated interest in ice skating for fitness and recreation.

A gift to many Just six months after opening, business at Manchester Ice & Event Centre seems to be on a consistent upward trend, Sabala observes, and he expects it to continue into the spring and summer. “Everybody likes to come to McCall. For many, it’s their favorite place to vacation.” Rich knew just about everybody in town — the regular tourists as well as the locals. Today, watching youngsters playing sports at the complex that bears his name, or skaters of all ages enjoying the ice rink that his memorial foundation built, must be a bittersweet experience for Rich’s parents. But Sabala says it has helped his family through their grief process. After all, these are the gifts their son has given to McCall, and they are bringing great joy to the community he loved. ISI EDGE JANUARY/FEBRUARY

2004

Expand or enhance your career with an iAIM Certificate of Arena Management (CAM). Log-on to iAIM’s distance learning program: Today’s practical approach to education in a fast-paced environment. The iAIM distance learning program offers: • 20 of 30 required hours for the Certificate of Arena Management presented online • Self-paced learning – 6 months access to course materials • Convenience – available from home or office online 24/7 • Cost effectiveness – no travel or lost work time Chart your future with iAIM online – the leading management education and certification program for ice arena professionals. Complete CAM requirements during a convenient, two-day program. For more information on the Ice Arena Institute of Management and the iAIM online distance learning program, go to www.skateisi.org and click on iAIM.

ISIA Education Foundation Scholarship: The Instructor’s Role by Craig Cichy Secretary, ISIA Education Foundation

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he deadline for applying for a 2004-05 ISIA Education Foundation Academic Scholarship is March 1. If you have students who are applying for scholarships, they may need your help with some of the application requirements. First and foremost, become familiar with the requirements and guidelines for the scholarship, and make

Keeping the Fun in Fundraising

yourself available to assist students with the application process. Give them a copy of the guidelines; these are available at www.skateisi.org.

Application This document includes the applicant’s personal information, educational background, skating background, professional experience and activities outside of skating and school. This should be filled out as completely as possible, printed or typed.

Evaluation form

ISI members like to have fun. In that spirit, the ISIA Education Foundation is planning its activities for the 2004 ISI/PSA Conference & Trade Show in San Diego. Among the ideas being considered is a fundraising golf event, tentatively scheduled for Wednesday, May 26 preceding the conference and trade show. Check the special insert in this issue, and watch the Web site (www.skateisi.org) for updates and registration.

The applicant must submit two evaluation forms: one from the supervisor of the facility where a majority of the required service hours are performed (see below), and one from an adult not associated with ice skating and not a relative of the applicant. Also, one letter of recommendation may be included with the application.

Service hours In addition to a strong academic background, scholarship applicants need to be active participants within their own rink/school. Applicants must complete 240 hours of verified service, of which at least 120 hours must be volunteered with any ISI member rink or school (there can be more than one). As their instructor, offer ideas for ways to complete these hours and if needed, help them track their hours. The total hours must be verified by a rink supervisor (skating director, manager, etc.). Examples of service include volunteering at competitions/shows, instructing group lessons, serving as a rink guard or a pro shop clerk, etc. (Examples are listed on the application.) This portion of the application should be filled out as completely as possible. Help your students with specific dates of service, hours provided and the type of service performed. Please use the form provided with the

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ISI EDGE JANUARY/FEBRUARY

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application and make copies if necessary, plus include the cumulative hours as outlined on the form. It is never too early for your students to start tracking volunteer/service hours. Sophomores and juniors interested in applying for scholarships should begin tracking these hours early and keep their records organized.

Essay Each applicant must also write an essay on “Why I Should Receive an ISIA Education Foundation Scholarship,” with a maximum length of 500 words. Please help your students with grammar, punctuation, flow and content. The essays should be typed or neatly printed. Suggest that your students have several people edit and proofread their work. For more information on the application guidelines and requirements, visit www.skateisi.org, or call the ISI office at (972) 735-8800 to receive them in the mail.

Fostering Achievement On and Off the Ice The ISIA Education Foundation is a nonprofit organization dedicated to enhancing the educational opportunities of ISI members. The foundation recognizes the importance of achievement both on and off the ice, and is committed to the intellectual as well as the athletic growth of ISI skaters. The goals of the foundation support the philosophy that efforts to strengthen the body must go hand-in-hand with development of the mind. Since its inception in 1989, the foundation’s scholarship program has awarded some $175,000 to deserving skaters. For the 2004-05 academic year, each scholarship will provide a minimum of $4,000 in educational funding. Contributions to the ISIA Education Foundation offer groups and individuals a way to invest in the educational future of ISI skaters. All contributions are tax-deductible to the full extent of the law. If you wish to join the foundation’s growing list of supporters, use the form below to make a contribution. Your generous support makes it possible for the ISIA Education Foundation to achieve its goals and objectives. Name__________________________________________________ Street Address___________________________________________ City, State, Zip __________________________________________ Amount of Donation $ ___________________________________ Method of payment ( ) Check ( ) Charge: Visa MasterCard Discover [please circle]

Card Number Exp. Date Your Signature Mail to:

ISI EDGE JANUARY/FEBRUARY

__________________________________ __________________________________ __________________________________ ISIA Education Foundation 17120 N. Dallas Parkway, Suite 140 Dallas, TX 75248-1187

2004

25

The Proactive Ice Arena Manager’s Guide to

Workers’ Compensation by Charles H. Cox

T

he development of workers’ compensation premiums, on the surface, is really quite straightforward. They are determined by applying state or insurer-established rates against employee payroll (assigned to industry classifications that are determined by workers’ compensation rating boards based on the type of work being performed by the employees). The sum of the premiums for all applicable classifications is modified by an experience rating modification factor promulgated by each state’s workers’ compensation rating board and/or the NCCI (National Council on Compensation Insurance).

Determining premiums

Understand your classification Rating classifications (and their corresponding rates) are selected based on an insurer’s or state rating board’s judgment of the work being performed by employees or the nature of your operations. Occasionally, the wrong classification is used. Policyholders need to be vigilant about the classifications that are being used and the (potentially more suitable) alternates that are available for their business operations. If the classification’s description appears inaccurate, look into alternate classifications that might carry lower rates. Challenging a rating classification can trigger an inspection of your operations by the insurer or rating board, so care must exercised to avoid the application of a higher-rated classification. Ask your insurance professional to verify the propriety of the classifications that are being used on your policy. Although less likely, the wrong rates are sometimes applied. Policyholders need to be certain that the correct rates for the appropriate classifications are used on their policy. If your policy term has been changed within the last four years, more than one set of workers’ compensation rates could apply during the course of a policy’s term. Verify with your insurance professional that the proper rates have been used on your policy.

Experience rating modification factors are calculated using the oldest three of the last four years of audited payroll and claims experience. The experience rating process is intended to develop a modification that reflects experience that is (1) better than average for risks with similar operations, resulting in a modification less than 1.00 and therefore a credit, (2) average for risks with similar operations, resulting in a modification of 1.00, also known as a unity modification, or (3) worse than average for risks with similar operations, resulting Policyholders can Review for accuracy in a modificaIf your policy premium is tion greater than subject to experience rat1.00 and thereing (eligibility is depenfore a debit or dent on premium size surcharge. Cerand differs from state to tain levels of their state), reviewing the payroll for ceraccuracy of the experitain classifica. ence rating calculation is workers’ comp tions of risk are vital. Be sure to ask your expected to genagent or broker to supply erate certain levyou with the Experience Rating Workels of claim activity. If your loss experisheet that reflects the entire calculation ence is better than average, you can of the experience modification. Usually, expect a credit modification. If your you should see the audited payrolls for experience is worse than average, you the oldest three of the last four policy can expect a debit modification. years and these audited payrolls should Although this system for developing tie back to the audits of those same polipremiums may seem inflexible, policycy years. An understatement or omission holders can still take steps to minimize of payrolls applied to your loss experience their workers’ compensation costs.

take steps to minimize costs

26

will cause your experience rating factor to be higher than necessary, thereby increasing your cost. Losses (for the oldest three of the last four years) that will enter your experience rating calculation are generally valued by insurance companies between three and six months before the rating date. It is important that you review your claims experience (loss runs) from your workers’ compensation insurer on a regular basis. It is particularly important that you review the loss- Charles H. Cox es just prior to the time they are filed with the rating board for experience rating purposes. Make it clear to your insurance professional that you expect him or her to provide you with loss data and to assist you in verifying that the loss data to be used for experience rating purposes is accurate. If you see claim reserves that appear high, question them.

Practice loss control When reviewing your loss experience, be aware of the type and frequency of losses so that, where possible, loss control techniques can be implemented to minimize losses. Although implementation of such techniques may not result in an immediate reduction in premium, their longterm effects must not be overlooked. Some workers’ compensation policies are subject to dividend plans or other rating plans that have a further impact on the final costs. Here again, be certain that your insurance professional advises you of the impact these plans may have on your costs and be certain to understand how these plans work so that you can actively participate in the review of the calculations. Proactive policyholders are in the best position to control their workers’ compensation costs. Charles H. Cox is president of Aldrich & Cox, an independent risk management and employee benefit consulting company in Buffalo, N.Y. ISI EDGE JANUARY/FEBRUARY

2004

ISI EDGE JANUARY/FEBRUARY

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Michigan Arena Managers Association (MAMA) by Geoff Bennetts, President The Michigan Arena Managers Association held open elections for all positions in September. New officers are: president, Geoff Bennetts, Suburban Training Center, Farmington Geoff Bennetts Hills; vice president, Craig O’Neil, Artic Edge, Canton; vice president in charge of northern Michi-

gan, Kevin Barnes, Ferris State University Ice Arena, Big Rapids; secretary, Deb Grace, Novi Ice Arena, Novi; and (re-elected) treasurer, Carol Burns, Melvindale Civic Arena, Melvindale. Each officer will serve a two-year term. Also during the Sept. 23 meeting, Tom Anastos of Suburban Sports Group rolled out the “Respect the Game” program in conjunction with MAMA. The campaign is designed as a public service program with intentions of increasing the awareness and importance of respect in amateur hockey. Posters have been developed and distributed to participating facilities throughout Michigan. In addition, these facilities may purchase specially designed “Respect the Game” dasher ads to display in their arena. Some of the participants are: AMI Grafx, Ann Arbor Ice Cube, Arctic Coliseum, Arctic Edge, Arctic Pond, Ice Sports East Lansing, Johnson’s Printing Service, Jolly Roger Ice Rink, Lakeland Arena, McMorran Place, Michigan Hockey, Novi Ice Arena, Onyx-Rochester Ice Arena, Plymouth Cultural Center, Suburban Training Center, Wallace Ice Arena and Wings Stadium.

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For more information on the “Respect the Game” campaign, contact Geoff Bennetts at (248) 888-1400 or [email protected].

North East Ice Skating Managers Association (NEISMA) by Tom Morton, President The NEISMA board of directors attended the recent MIRMA meeting and trade show in Danbury, Conn. in a display of support and interest in the MIRMA meeting. Tom Morton Each NEISMA director was introduced. NEISMA acknowledged MIRMA President Judy Sniffen and her board members for a job well done on the joint event. It was heartening to see more than 70 in attendance. The coffee bar and the lunch served by MIRMA were excellent. NEISMA board member Deane Pomeroy was charged with the coordinating NEISMA’s involvement with MIRMA.

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Supporting MIRMA in its Danbury meeting was the start of a new program NEISMA has adopted, in which each NEISMA director is to serve as a liaison representative with all other organizations involved in the ice rink industry. The main purpose in working together is for the overall good of the industry. The program is not for the purpose of endorsing any one group over another, but rather to show NEISMA support of other groups, particularly on matters of mutual interest. While at the MIRMA meeting in Danbury, the NEISMA board of directors held its regularly scheduled meeting. The NEISMA spring seminar and trade show is scheduled for early April in Boston, with Ed Peduto chairing the committee. Specific details will be forthcoming.

Minnesota Ice Arena Managers Association (MIAMA) by Chadd Benson, Chaska Community Center With the annual fall conference behind us, MIAMA finds itself facing numerous

ISI EDGE JANUARY/FEBRUARY

2004

challenges. The board has the next 10 months or so to find a new treasurer and administrative assistant as well as a new office location. We have been fortunate in past years, having both the treasurer and the administrative assistant at the same office location. Ideally, we would find a location that could handle all of these needs, although that won’t be required. MIAMA has formed a working relationship with Minnesota Hockey. Both parties have agreed to have one board member present at each other’s meetings with the goal of better understanding how each group operates. MIAMA is excited about the partnership and feels this will be an excellent opportunity to work closely to meet some of the challenges that lie ahead. The educational program is under way, with District 2 board representative Walt Bruley leading the effort. Walt hopes to have the program in place soon, with a focus on increased participation from members and vendor representatives. We would like to thank Breezy Point Resort for hosting this year’s fall conference. They have beautiful facilities that fit our needs perfectly, and, of

course, great food. We also thank Gary Martinson, Tom Moriarty and the entire MIAMA board for all their efforts in making the conference such a success. The board’s next meeting will be Feb. 4 at Schwan’s Super Rink in Blaine. One of the topics of discussion will be the spring conference, which is scheduled to take place at the beautiful Excel Energy Center in May.

Metropolitan Ice Rink Managers Association (MIRMA) by Judith P. Sniffen, President and Lisa Fedick, Secretary The MIRMA annual fall meeting and trade show were held at the Danbury Ice Rink in Danbury, Conn., with NEISMA executive board members attending. The event included the fall Judy Sniffen meeting of NEISMA, marking the first joint MIRMA/ NEISMA event.

Continued on page 30...

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ICE ARENA ASSOCIATION NEWS Continued from page 29

The meeting opened with the introduction of Patti Feeney, ISI’s managing director of member programs and services, and Andy Deyo, chairman of ISI’s commercial rink section. All attendees were welcomed to Danbury by Kevin McCormack, general manager of the Floyd Hall Arena, which is owned by the same corporation as Danbury Ice Rink. Kevin related how the long-awaited completion of the Danbury facility was a major cornerstone in the redevelopment of the downtown corridor. Tours of the facility were offered during the trade show. NEISMA President Tom Morton and attending board members were introduced. Lisa Fedick made a presentation on the first annual District 3 championship, which will be held in early spring at a facility to be announced. Bids are being accepted from District 3 facilities to host the 2004 event. Interested facilities include Rye and the Ice Vault. A comprehensive bid package is being compiled by the MIRMA executive board and will be available soon. For more information, contact Lisa Fedick at Wonderland of Ice, (203) 576-8118. Lisa also stressed to those in attendance that once their customers embrace a series of events such as the Grand Prix Series, they will take more lessons, buy more ice time and spend more money on equipment and accessories . Patti Feeney and Andy Deyo made a presentation on “Understanding and Implementing ISI Programs,” followed by Mike Bergman and Vic Goepfert of Bergo Janitorial Co. and John Henry Morris of Betco Janitorial Supplies, who presented “Everything You Wanted to Know About Cleaning, But Were Afraid to Ask.” The final presentations, by Jon Coote of Kaivac Cleaning Systems and Michael Mansfield and James Martone of All Star Cleaning Supply, focused on lavatory and locker room cleaning. Jon offered demonstrations of his cleaning equipment to small groups of six attendees at a time in the restrooms at the Danbury facility. Eighteen vendors exhibited at the trade show, with many donating prizes for a raffle that raised $715, which will be donated to the ISIA Education Foundation in May. During the trade show the following ISI judging tests were taken: silver, Amy Landino of the Milford Ice Pavilion; and group, Michelle Marella of the Wonderland of Ice.

During the joint MIRMA/NEISMA meeting in Danbury, Conn., Patti Feeney presented achievement award plaques to two arenas based on their high level of participation in ISI-sponsored programs, including ISI recreational hockey and figure skating, learn-to-skate and iAIM programs. Left: General manager Donna Doyle accepts the award for Charles Moore Arena in Orleans, Mass. (District 1). Right: General manager Kevin McCormack accepts the award on behalf of Floyd Hall Arena (District 3).

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ISI EDGE JANUARY/FEBRUARY

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ICE ARENA ASSOCIATION NEWS Mid-Atlantic Arena Managers Association (MIAMA) By Trudy Ivory, Kirk S. Nevin Arena Our quarterly meeting was held Oct. 22 at the new Alice Noble Ice Arena in Wooster, Ohio. We were treated to a morning tour of the one-sheet facility, which features amenities that are not only functional but also pleasing to the eye, from the large lobby and neatly tucked-away meeting rooms, offices and skate rental to focal points such as the not-to-be-missed snack bar and pro shop. A spectator area with curved glass overlooking the ice was a great place for the wonderful lunch our hosts provided. JRV Management’s general manager, Matt Stoll, and his staff did a great job of making us feel welcome. Thirty ice arena operators were present for our meeting, which began at 10 a.m. with a welcome from guest speaker Dr. Jack Vivian of JRV Management and director of ISI’s iAIM program, who presented “Turf and Ice.” Dr. Vivian shared with several of our members alternative ideas for dry floor use while Jason Eastin, also from JRV, met with other members on “Maintenance and Ice Resurfacer Operations” in the maintenance and storage area of the arena. Both educational programs were well presented and informative. My thanks go out to Margy Bennett, ISI District 7 director, who set up our seminar and coordinated the speakers for our October MAMA meeting. After lunch, Andy Deyo treated us to an animated, amusing and “common-sense” approach to customer service. Andy’s attitude made us all want to get back to our own facility and have a staff meeting before another day passed. It was amazing to learn that 68 percent of our customers never return to our arenas due to an attitude of indifference by owners/managers/staff. It would be money well spent by every owner or manager to have Andy visit their arena and share this message with their staff. Our day concluded with a roundtable discussion and question-and-answer period, which is what our association is all about. I have never walked away from a MAMA meeting without learning something new that I can do in my building or to help someone with a problem. While our industry has a unique product and problems that only ice arenas can relate to, it has some of the most helpful and friendly people I have been involved with. Our next meeting is scheduled for Jan. 21 at a location to be announced.

Judges Pass Certification Update Test Congratulations to the following ISI bronze, silver and gold judges who passed their certification update tests as of Oct. 30, 2003: Rachel Bruemmer Kristen Chaney Allana Frischenmeyer Olga Garrity

ISI EDGE JANUARY/FEBRUARY

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Kay Gentges Alexandra Kaye Sally Ong Siew Lay

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CROSSCUTS Continued from page 5

more information on State Games of America, go to www.stategames.org.

Bruins practices, and was closed two decades later because of dilapidated conditions. Nearly everything except the building’s original framework has been replaced, including its slab, windows, roof and refrigeration. The state now owns the rink and the Department of Conservation and Recreation maintains it.

lights will be an indoor sports resort with the first snow playground in the Middle East, offering downhill skiing, snow boarding, an ice skating pond and an alpine village with real snow.

RINK RUMBLINGS EAST

NEW CONSTRUCTION Michael Booker and Don Bartelson

DALLAS — Michael Booker, a former president of the ISI board of directors and a member of the ISI Hall of Fame, was honored during the fall 2003 board meeting for his past contributions and efforts on behalf of the ISIA Education Foundation. Don Bartelson, president of the foundation, presented the award.

Longtime ISI member and supporter Stan Belliveau (standing) recently celebrated his 75th birthday on Long Island, N.Y. with the help of (from left) Marty Markowitz, Sylvia Evans, Diane Belliveau, Lyn Markowitz (former vice president of ISI board of directors) and Ralph Evans.

ST. LOUIS — Lynn Roseberry, former ISI national events coordinator and skating program director, married Shawn Kezar on Oct. 25. The newlyweds now live in St. Louis, and Lynn is a skating instructor at St. Peters Rec Plex in St. Peters, Mo.

ARENA OPENINGS BOSTON — Local government officials and former Bruins players were on hand for the Oct. 8 reopening of the Steriti Rink in the North End. The $5 million renovation project took seven years due to various bureaucratic, funding and engineering challenges. Built in 1975, the rink was frequently used for

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SCRANTON, Pa. — At presstime, the Ice Box Skating Complex was expected to be open by the end of the 2003, bringing indoor skating to the community for the first time. The project includes regulation NHL-size rinks for ice and roller skating, a 10,000square-foot gym, a pro shop, a pizzeria and office space. Among the programs and services offered will be learn-to-skate programs, learn-to-play hockey classes, and adult figure skating and hockey lessons. DUBLIN, Ohio — Chiller LLC, which operates the Chiller Dublin, Chiller Easton and CoreComm Ice Haus at Nationwide Arena, has announced construction of its newest rink, Chiller North, which is expected to open in October. This announcement is part of Chiller LLC’s “ICEnTENial” celebration of its 10-year history, which began with the opening of the Chiller Dublin in October 1993. Similar to the Dublin and Easton rinks, Chiller North will feature two ice rinks, several locker rooms, a pro shop, concessions and seating for both rinks. EBENSBURG, Pa. — North Central Recreation Center is under construction and may be complete in the spring. The new facility, which has been stalled several times, will feature a full-size ice rink that can be converted to basketball courts and also will function as a hall for social functions. DUBAI, United Arab Emirates — Majid Al Futtaim Investments is developing the Mall of the Emirates, an entertainment and leisure complex, scheduled for completion in September 2005. With more than 350 shops and 2.4 million square feet of retail and leisure space, it will be the biggest mall outside North America. Among its high-

WHITE PLANS, N.Y. — Westchester County will retain control over Playland’s amusement park, Ice Casino and other amenities despite consultants’ earlier recommendations that the county turn the facilities over to independent operators to make them more profitable. Instead, the amusement park will continue to be managed by the first deputy parks commissioner while the Ice Casino, beach and pool management have been turned over to other divisions of the county parks department. BOSTON — The Gov. Mitt Romney administration has announced a proposal to lease state-owned ice skating rinks to private organizations in the hopes of funding improvements and extending skating seasons. The statewide plan targets the 20 rinks run by the Division of Urban Parks and Recreation that are open only six months out of the year. Under the plan, the Office of Environmental Affairs would conduct focus groups to gauge support in a given community before issuing a request for proposals from private organizations. Private operators would then commit money for capital improvements and agree to extend the skating season. GREAT NECK, N.Y. — The Parkwood Sports Complex has been renamed Andrew Stergiopoulos Ice Rink in honor of the Great Neck resident who played hockey there and later perished in the World Trade Center on 9/11. WESTBROOK, Conn. — A consultant’s study has concluded there is sufficient demand for construction of a privately owned ice rink with one surface and enough space to add a second surface in a few years. A possible location has been identified, but results of the study are preliminary. The city’s Economic Development Commission has been working since 1996 to get an ice rink in the community. ISI EDGE JANUARY/FEBRUARY

2004

CROSSCUTS YORK, Pa. — City officials have taken control of operations for the financially struggling York Ice Arena. In 2001, the city approved a $7.3 million bond issue to build the dual-slab rink, which until recently was managed by the York City Recreation Corp. Revenue fell short of expectations, forcing the city to step in to make the November bond payment. Some have blamed the financial problems on the failure to carry out plans for an on-site restaurant and the sale of naming rights, both potentially lucrative endeavors. Plans are under way to make the rink self-supporting, and programs and scheduled activities remain intact. NORTH ANDOVER, Mass. — Town officials have proposed the sale of an additional .9 acre to a developer and a change in zoning to allow construction of a new hockey rink, after environmental experts determined that the 5-acre property originally intended to include the rink contains more protected wetlands than previously believed. The delay will likely prevent local youth hockey teams from starting next year’s winter season in their new facility.

BURRILLVILLE, R.I. — The Levy Community Rink at Burrillville High School was evacuated during a college hockey game Oct. 18 after a carbon monoxide leak was discovered. Authorities declared the leak a Level Two incident, meaning they had to seek the assistance of surrounding communities. Among the 31 people sent to area hospitals were several hockey players from Bryant College. The leak was believed to have been caused by a heater. The rink was ventilated and reopened the next day. NEW YORK — Following months of controversy, a $2.3 million outdoor ice skating rink has been narrowly approved for construction just south of Pier 40 on the Lower West Side waterfront. Scheduled for a March opening, the uncovered rink will be the only ice skating venue in Lower Manhattan. MOUNTAINSIDE, N.J. — Union County is spending $17,500 on a study to determine whether there is sufficient demand for hockey ice time to spend $3.5 million for a second ice rink at Warinanco Park in Roselle.

MIDWEST DES MOINES, Iowa — Principal Financial Group has made a commitment, through its foundation, to contribute $10 million toward a $25 million plan that would renovate Des Moines’ downtown riverfront, adding an ice skating rink and other amenities. ARLINGTON HEIGHTS, Ill. — Elected officials have approved a $12.5 million plan for a 90,000-square-foot public skating rink and Chicago Wolves practice facility at the Blackhawk Community Center in the Hoffman Estates Park District. The addition to the Blackhawk Center will accommodate 785 spectators with two NHL-size rinks, locker rooms, party rooms, concession stands, a pro shop and Chicago Wolves office space, training rooms and team locker rooms. The target completion date is September. Some nearby residents have opposed the project, citing parking, traffic, noise, lighting and green space issues. WESTLAND, Mich. — The Westland Sports Arena has been renamed the Continued on page 34...

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CROSSCUTS Continued from page 33

Mike Modano Ice Arena in honor of the Dallas Stars captain. Modano’s parents are longtime Westland residents.

SOUTH IRMO, S.C. — Ice Land, the only public ice skating rink in the area, recently reopened under new ownership. Florida businessman Graeme Roustan bought the 45,000-square-foot facility (formerly Ice Land USA) from BLC Commercial Capital in New York, which foreclosed on it in April. Former owner David Bass originally opened the facility in 2001 but was unable to generate adequate revenue. Ice Land’s former figure skating director, Bethany Everhart, and hockey director, Rick Ramaley, are returning to their previous positions, and professional management will be provided by Californiabased VSC Sports Inc.

SOUTHWEST GRAPEVINE, Texas — Arizona-based Polar Ice has secured $400,000 in city aid over two years to boost business at its Dr

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Pepper StarCenter ice rink in the Grapevine Mills mall. The 82,000-squarefoot rink is among the mall’s largest tenants. As part of its deal with the city, Polar Ice will provide discounted lessons to Grapevine residents during the next seven years, plus free, prime-time ice usage for hockey teams at two local high schools. A recent development boom in skating facilities throughout the Dallas area has drawn patrons away from the Grapevine Mills rink.

NORTHWEST BOISE, Idaho — When The Idaho Statesman asked area residents for their suggestions on what to do with the infamous Boise Tower hole, several voiced support for an ice rink. The site has stood vacant since the proposed 25story residential/commercial/retail project was stalled by funding and permit problems.

with plans for a new $10 million ice arena with two NHL-size ice surfaces, despite an outside analysis that recommended a smaller facility.

INTERNATIONAL TORONTO — Following the recent opening of its Beijing office, Cimco, a division of construction company Toromont Industries Ltd., has signed contracts worth $1 million to build two ice skating rinks in Taiwan.

Editor’s Note: “CrossCuts” is compiled from press releases and published reports. Submit information to: ISI Editor, 17120 N. Dallas

WEST GREELEY, Colo. — The Greeley City Council has agreed to move forward

Parkway., Suite 120, Dallas, TX 75248-1187; fax to (972) 735-8815; or e-mail to [email protected].

ISI EDGE JANUARY/FEBRUARY

2004

POSITIONS AVAILABLE ISI DIRECTOR OF FACILITY PROGRAMS & SERVICES This new position will be responsible for building and maintaining relationships with arena owners and managers; administration of arena management programs and educational services; and further development of ISI’s recreational hockey program. Applicants must have a college degree, experience in arena management and ice hockey, and excellent oral and written communication skills. Position is based at ISI headquarters in Dallas and will require some travel. Competitive compensation and excellent benefits package available. Reply with a résumé to [email protected] or Executive Director, ISI, 17120 Dallas Parkway, Dallas, TX 75248. All inquiries will remain confidential.

ISI MARKETING COORDINATOR This new position will be responsible for the development and implementation of a comprehensive, coordinated and cohesive marketing program for all ISI membership, programs, services and events. Applicants must have a college degree, experience in marketing or advertising, and excellent oral and written communication skills. Ice skating or association management experience desirable but not required. Competitive compensation with excellent benefits. Reply with a résumé to [email protected] or Executive Director, ISI, 17120 Dallas Parkway, Dallas, TX 75248.

CLASSIFIED ADS SKATERS’ FUND GRANTS FINANCIAL ASSISTANCE to coaches and performing skaters in need, due to accident, sickness or age. Call (609) 921-7377 or go to www.skatersfund.org. Tax-deductible contributions are welcomed.

REMINDER: Effective Jan. 1, administrative membership dues are $325, and all administrative members are entitled to two designated voting representatives.

ISI Hockey Update Watch our Web site (www.skateisi.org) for information on: • NEW Informative Manuals Hockey Skating Hockey Skills Goalie Skills • NEW Colorful Badges • NEW Skills Testing Program

Ice Skating Instructors - Miami Beach, Fla. NEW ICE RINK! We are seeking creative, energetic ice skating instructors to join our team in the city of Miami Beach, Fla. (a municipal facility). Please apply if you are flexible with your schedule, understand ISI and USFSA rules, enjoy working with children and are interested in an interview in sunny south Florida! Please e-mail a resume and cover letter to [email protected] for positions opening soon!

FREE EMPLOYMENT ADVERTISING Classified employment advertising is FREE to ISI members! If you have a job opening, send us the details and we’ll publish it in the next issue. The deadline for our March/April 2004 issue is Jan. 22. For information on free employment ads as well as paid advertising in the ISI EDGE, contact: Carol Jackson (972) 735-8800 [email protected]

ISI EDGE JANUARY/FEBRUARY

2004

For more information contact: Kim Russelle [email protected] Barb Yackel [email protected] ISI Office......................................................(972) 735-8800

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Ice Skate USA Steve Williams 303 Memorial City Houston, Texas 77024 (713) 463-9296 Fax (713) 463-8593 Sport Quest Skating Academy of Sartell Jon Erickson 1109 1st St. South Sartell, Minn. 56377 (320) 259-5805

ISI welcomes these new members:

New Rinks, Clubs & Schools America On Ice LLC Jean-Claude Detre 20 North Eola Drive Orlando, Fla. 32801 (863) 602-9243 Fax (863) 427-2505 Aspen Ice Inc. Larry Thomas 16 Aspen Drive Randolph, N.J. 07869 (973) 366-9222 Fax (973) 989-5323 Cape Cod Ice Susan Donahue 29 Princess Path South Dennis, Mass. 02660 (508) 385-4754 Fax (508) 385-4172 Chilled Ponds Latoya Gilbert 1416 Stephanie Way Chesapeake, Va. 23220 (757) 420-4488 Fax (757) 420-2375 Desert Dogs Hockey Organization 601 Meadowgate Court Reno, Nev. 89509 (775) 747-2136 Fax (775) 747-2352 Ed’s Sports Equipment Sales Inc. 4647 Culver Brighton, Mich. 48114 Fax (248) 380-1690 Hawkeye Skating Club Lou Lombardo 1451 Coral Ridge Ave. Coralville, Iowa 52241 (319) 354-7870

36

Tri-Valley Minor Hockey Association Chris Bryant P.O. Box 2821 Dublin, Calif. 94568 (925) 485-4264 Fax (510) 889-1809 Twin Ponds Figure Skating Club 752 S 6th St. Steelton, Pa. 17113 (717) 985-1344

New Builders & Suppliers Fresher Footwear LLC Carol Qualkinbush 2421 Simpson St. Evanston, Ill. 60201 (847) 475-1938 Fax (847) 733-7749

New Associate Members Allen, Maury - PA Alo, Abigail - CO Anderson, Knute - TX Askerov, Jabar - MI Baker, Kelly - MO Beketic, Tracy - IL Bell, Maureen - CT Bellman, Megan - OH Benson, Tasha - MN Bentley, Lesley - TX Bieber, Raphael - NY Birkbichler, Katie Dee - IL Blankenship, James - FL Bliss, Mark - CO Bockstanz, Becky - MI Boggs, Michael - OR Boucher, Danielle - MA Brinton, Christine Wilso - MD Broeckert, Jane - MN

Brown, Aubrey - FL Cadden, Lynda - OH Calmes, Sarah - TX Cecil, Valory - OH Chambers, Latoya - TX Chastain, Audrey - KY Chidester, Rachel - MI Clymer, Kelly - TX Compton, Christina - CA Confessore, Dana - NY Copeland, Nikki - TN Courson, Dixie - MD Craw, Gianine - CT Deam, Lawrence - ME Depuy, Amy - OH Di Russo, Lisa - TX Dick, Diane - OH Doherty, Dennis - NJ Driscoll, Diane - IL Dumoulin, Gus - FL Dunn, Dennis - HI Enter, Holly - MN Fancher, Kim - OH Faus, Lise - CA Federov, Vladimir - VA Felder, Allana - TX Feldman, Brian - MI Finley, Danielle - NJ Foggia, Catherine - IL France, Sarah - MN Freudig, Pamela - PA Froseth, Elizabeth Ray - MN Gbur, Veronica - CO Graham, Amanda - KS Grim, Marna - VA Gutierrez, Marisela - CA Haddad, Line - NY Haneline, Cara - CA Harstad, Heather - CA Hawkes, Larissa - VA Hill, Charlie - TX Hoar, Stephen - MA Hoffman, Tera - IL Huang, Grant - MO Hulse, Brittany - IL Jacklin, Melissa - IL Jacobs, Anjanette - TX Johnson, Colley - VA Jones, Tyler - KY Kanounnikova, Natalia - NY Kats, Sergey - NY Katulski, Jennifer - MI Keeler, Elise - KY Keeney, Kristin - OR Kellogg, Kaitlin - DE Klein, Paul - WA Lansel, Ross - VA Layden, Muriel - MA Lebeau, Christine - MO Lind, Michael - CA Liu, Hao (Max) - MO Lockwood, Melissa - MO Loges, Alfred - NJ Lyons, John - NJ

Macy, Kathryn - NY Mahoney, Marianne - MA Makin, Wendy - NJ Manske, Nicole - MN Martinelli, John - NV McGillis, Danielle - NJ McManamon, Daniel - MI Medek, Sara - MN Messina, Michele - NJ Mills, Ellen - IL Miro, Diana - CA Miyoshi, Amy - MD Morrow, Justin - NY Munk, Trista - MN Murphy, Dennis - NJ Nake, Jessica - CA Nargiso, Amy - CT Nates, Erik - NY Neal, Hope - PA Niehaus, Jeanne - OH Noonan, Brian - NY O’Connnor, Lisa - MA O’Neal, Whitney - KY Olson, Glenn - VT Park, Grace - VA Perszyk, Janice - MN Phillips, Carleen - AL Poltorak, Arthur - NJ Preece, Marideth - KY Radabaugh, Sarah - OH Raub, Christopher - WA Reagan, Michael - CT Reed, Elizabeth - OR Rentner, Alexandra - IL Rosen, Mindy - PA Roth, Kristen - MI Rusin, Mark - TX Salata, Tori - OH Samohin, Igor - CA Sargent, Elizabeth - TX Sarro, Leonard - NY Schaefering, Blake - MO Schiel, Christina - IN Schindler, Andrew - OR Seybold, Jennifer - IN Siano, Renee - NY Siclari, Stephanie - OH Simon, Dennis - MI Skeen, Joanna - KY Slatus, Matthew - NJ Slavinskaite, Lauryna - IL Smith, Bob - OR Stetson, Marjorie - WA Stevens, Michelle - MN Straub, Karin - MI Tache, Christina - NY Tarassova, Anna - TX Tocco, Louis - NY Turner, Amber - CA Varnadore, Skyler Whitney - TX Westberg-Tupper, Birgitta - ME Witt, Brianna - IA Young, Brooke - OR Zahrt, Linda - MN ISI EDGE JANUARY/FEBRUARY

2004

Continued from page 7

Heart Association as well as by many other groups. Dr. Mickey Eisenberg has written that in the event of a sudden cardiac arrest, successful resuscitation requires a rapidly provided sequence of care. This sequence — quick access to emergency care, CPR, defibrillation and advanced care — is termed the Chain of Survival. If all of the links on the chain come together quickly, there is a good chance of survival. Ideally, CPR should be started within four minutes of a collapse and defibrillation within eight minutes. Whether your ice arena should have a portable AED depends on several factors. How interested are you in being prepared for such an emergency? Can you include the purchase of a portable AED in your budget? How close to your arena is a fire department or a medical emergency response unit? What is their average response time to your facility? Can they be at your arena within eight minutes? Including the cost of a defibrillator in the budget of an ice arena, coupled with the necessary time for training, may not be economically feasible for every facility. Nevertheless, safety

continues to be a major consideration for all ice arenas and the opportunity to save a life by being prepared should be on every arena manager’s agenda. A New York Times article by Denise Grady cites two recent studies, one conducted at casinos and the other with airlines, in which survival rates were 53 and 40 percent, respectively, for cardiac arrest victims who were treated almost immediately with portable defibrillators. An alternative may be to contact and encourage your local fire department or medical emergency response unit to acquire a portable AED, if they do not already have such a unit. Saving a life — an ice hockey player, a coach, a game official, a spectator or an employee — should be a matter for consideration at every ice arena. And whether or not you have an AED, having someone trained in CPR should be a priority. Tom Morton is a senior member of the law firm of Morton & Morton in Zebulon, Ga. He is the attorney for and president of NEISMA and former secretary of the ASTM subcommittee on ice arena facilities.

? 's New What mpletely new

They’re Here! The new ISI competition and rule revisions are now in effect. Download your revised pages for the Skaters & Coaches Handbook and the Competitors Handbook from www.skateisi.org or call (972) 735-8800 to purchase printed pages.

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Homasote ICE DECK™ from COVERMASTER® is a system of insulating, moisture resistant and sound deadening, fiber board panels. As such, ICE DECK™ is an ideal base for almost any type of portable floor to convert your arena for basketball or tennis, or to hold special events such as rock concerts, exhibitions, lectures, or even a circus. ICE DECK™ is very easy to install. Just lay the 4' x 8' panels down side-by-side right over the ice! Removal is also quick and simple because the panels can be stacked for storage on utility platform TM carts, ready for the next event. For more information, samples or a free quotation, call us toll free today. CALL TOLL FREE

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2004

37

AND ANOTHER THING... H

oliday business has no doubt kept you and your staff hopping. Now the youngsters have gone back to school, new classes are forming, hockey is going gangbusters — and everyone is in need of some renewed energy. Here are some suggestions for post-holiday revitalization:

Boost staff morale This is a great time to involve the staff in positive action for the continued success of the facility. Morale tends to wane when people feel overworked and tired. Do something nice for those who keep the building going. Have an informal pizza party, go bowling, send a special thank-you to those who have gone over and above in their efforts. Is the building looking tired? Appoint an inspection crew to look in every corner of the facility and make recommendations for improvements. Allow the employees to feel ownership and pride in the arena. It will pay off tenfold.

Learn and network This year brings abundant educational opportunities for you and your staff. The current economic climate means that we all need to become better and more efficient at our jobs. Education is the answer. iAIM online Distance Learning Program is a new, affordable service from ISI. The first course offered online is the management certification course, soon to be followed by the programming and operations courses. In May, the ISI/PSA Conference & Trade Show will offer substantial educational content for managers, hockey/skating program directors and instructors. This year’s event boasts a spectacular location — San Diego! — and plenty of networking opportunities. Check out the insert in this issue, and start making your travel plans.

38

by Patti Feeney ISI Managing Director, Member Programs & Services

Log on for updates ISI is in high gear for 2004. Check out the Web site: www. skateisi.org. Do we have your e-mail address? If not, send it today to receive important e-mail blasts. Learn about iAIM online, the ISI/PSA Conference & Trade Show, skating events and rule changes; read pertinent articles; and ask questions on the ISI Forum. New this year: The ISI Directory is online. The Web site continues to grow, and I urge you to log on regularly.

Be prepared Have you applied for a show or competition endorsement? It’s easy to plan ahead with the endorsement forms available online. Don’t forget to include the proper signatures and all of

the information pertinent to the event. For an in-house competition, it is not necessary to obtain the district director’s signature, nor is it necessary that the competition director be gold-certified. For an open event, the district director’s signature is important and the competition director needs to be gold-certified or must appoint a goldcertified chief referee. If you have any questions or comments, please don’t hesitate to call us at (972) 735-8800. We want to help you make 2004 an exciting, productive and rewarding year. Cheers! “What lies behind us and what lies before us are small matters compared to what lies within us.” — Ralph Waldo Emerson

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2004

LONG-LASTING

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