MANA SEVA CENTRE

Makes life easy

Head Office: MANA SEVA CENTRE (A Unit of Bharat Seva Centre LLP ) #403,Above Sampoorna Supermarket, Sree Nilayam, Lanco Hills Road Manikonda, Hyderabad – 500089. Ph: 9154734025, 91547 34026 Website: www.manasevacentre.com, Email: [email protected]

Sri. Narendra Modi, Hon’ble Prime Minister of India Launching the Swarna Bharat – Bharat Seva Centre Project At National Level with Mr. Venkat Reddy CMD of Bharat Seva Centre LLP

Sri. Bandaru Dattatreya, Hon’ble Minister of Labour & Employment , Govt. of India Launching the Swarna Bharat – Bharat Seva Centre Project

Sri. Kalraj Mishra, Hob’ble Minister of MSME, Govt. of India Launching the Swarna Bharat – Bharat Seva Centre Project

MANA SEVA CENTRE Mana Seva Centre is an initiative of PACE Group, A 23 years well known name in the field of Computer/IT, Vocational Skill Development Training with about 1400 franchise centres throughout India. Mana Seva Centre is a Unit of Bharat Seva Centre LLP (LLP Identification Number AAF-1650, Registered under Ministry of Corporate Affairs, Government of India) A brain child of Mr. Venkat Reddy an entrepreneur to provide a whole world of opportunities for self-employment with downstream activities. Mana Seva Provides for 500+ services assistance and 1000+ online/offline products at customer door steps with the help of the merchants (Individual professionals/ Freelancers/ Online/Offline service providers/ workers/ Shops/ vendors / Companies). Mana Seva Services assistance is depends upon the availability of Mana Seva franchise or merchants in the respective areas. PACE Navyandhra Vision is a drive towards setting up of more than 2000 self sustainable, self funded multipurpose Information technology centres (MANA SEVA CENTRES) at various Urban and Rural levels like City, District, Mandal and Major Panchayats in the state of Andhra Pradesh.

VISION Our vision is to be the most preferred & to be leader In the service Industry in the State by offering the most affordable, accessible and reliable delivery of services to common men.

MISSION MANA SEVA Centre's mission is to provide the customer with all Home services, Corporate Services, online shopping in a sound environment, complete trustworthy and professional manner. We exist to attract and retain customers. Being a niche state level player in providing e-commerce solutions and exploring outsourcing opportunities in IT, ITES.

OBJECTIVES Objective Centre provides services assistance at customer door steps for all kinds of household chores, business, travel, ticketing, bill payments, accommodation, technical, transportation, communication, property, rental, courier, computer, documentation, and entertainment, supply, community services and online shopping. Bharat Seva Centre also offers social, educational, matrimony, astrology, Event management, Catering, employment, self employment and wellness services through Individual trained and experienced professionals, merchants and consultants all over Andhra Pradesh State.

VALUES We strongly believe that in today's rapidly evolving technology environment, partnering is the key to success. We will develop a strong relationship with niche technology driven partners, to provide our customers with the most affordable shopping and reliable services. Customer Delight: A commitment to surpassing our customer expectations Passion: We value teamwork, realizing that we are stronger together than as individuals Perfection: We dare to innovate & always seek to improve Excel: Ensuring highest standards of quality and services Integrity & Transparency: To be ethical, sincere and open in our dealings. Satisfaction: We actively involve with our clients, partners and strive to exceed their expectations.

QUALITY POLICY We are committed to provide services of consistent Quality to satisfy our esteemed customers by its Competitive Pricing, On-time Delivery and Prompt Service. We aim to continuous improvement in Quality of Service by.     

State of the art technologies. Incorporating the right Procedures and Processes. Constant Monitoring & Review Mechanism. Innovation at all Levels. Effective Management

APPROACH To generate momentum and dispel the doubts in the minds of the people Mana Seva Centre is taking an initiative in a blended approach: A physical presence of the service provider through the MANA SEVA CENTERS where the customer is attended and the wide network of e-commerce is done to provide all benefits of the online services to every nook and corner of

the ANDHRA PRADESH STATE.

FACILITATION To reach out to the customer base, understand and analyze their needs, access the best of service and product providers, negotiate and fix most competitive pricing, bridging the GAP between the customers and the Service and product providers.

EDUCATING CUSTOMERS Constant inputs in the form of updates on products, services, events, privilege offers through various information and broadcasting methods to reach out to all will be pressed to service.

 Great selection, Low prices, speedy delivery, Handy for all home services & Online Shopping.  Quick and easy access upto 500 listed services and hundreds of Product categories.  Each service head with hundreds of service providers and thousands of product suppliers.  Each product category to have several branded suppliers.  Each service to be provided with customer testimonials in due course for Reliability and satisfaction of service.  Localized low price High Quality Service on a CALL or Press of BUTTON.  No long quest and waiting for hours for any service – scheduled appointment keeps a fixed time and reduces wastage of time in search of provider, waiting for appointment and waiting till call, energy, worry and anxiety.

FRANCHISE BENEFITS           

Self employment generation scheme Opportunity to be an Entrepreneur Opportunity to provide 3-4 direct employment opportunities Opportunity to generate many downstream activities based employment opportunities Low investment high return business FACILITATES A ONE STOP SHOP FOR ALL LOCAL NEEDS “a journey of customer service to achieve customer delight” A goodwill based business which always grows with CUSTOMER LIFE CYCLE OPTIMIZATION. He is looked up to as a local guide, philosopher and friend for any products or services and quickly picks up popularity. Once a customer always a customer for upto 500 services x multiple product verticals x multiple brands and hence the demand increases. For excellent services provided, Mana Seva team will always be admired among local people. Becomes a Part of NATIONAL SERVICE MOVEMENT AT A LESS INVESTMENT.

FRANCHISE OPPORTUNITY This is a great opportunity for budding entrepreneur, organizations, Groups to take up a venture that fulfils a vital social need and has great potential setting up a high profitable business. MANA SEVA CENTRE is establishing Franchise Centre’s across the length & breadth of the Andhra Pradesh State. Franchise’s of Mana Seva are now part of State level network and they must conform to Mana Seva Centre’s philosophy & culture. Any Individual /Group / Organization willing to invest with Mana Seva Centre franchise to open fully automated Quality Service Provider and One Stop Shop for all Local needs. REQUIRED INFRASTRUCTURE  200-300 sqft shop/office area on ground floor (Owned / Rented)  Residential area with good density of population  Investment in the range of 2 – 5 lakhs depending upon City/ Dist/ Mandal/ Town for Mana Seva Setup. (Computers, printer, Interior and infrastructure etc).  Total devotion to customer service.  Focused, working for the sake of customers, employees and family. Others Telephone & Mobile, Computers, Printers, Scanner, Internet connection & Furniture etc Staff structure Centre Head, Marketing, Computer Operators & Delivery Boys. The initial investment would be towards the cost of interiors, fixtures, systems, tools and startup franchise fee. Please note that this initial investment depends on the model of MANA SEVA CENTRE and could vary based on location (City, Dist, Mandal, Town, Major Panchayat) and other factors.

Invest in Yourself, Your Community & Your Future

WHY MANA SEVA CENTRE • Higher Chance of Success - In any business venture, there is always a risk of failure. However since the franchising concept is based on following a proven way of operating the business according to developed and well tested format, the chance of success is therefore many times higher than running your own independent business. • Shorter Learning Curve - Franchisees will benefit from the collective wealth of expertise and knowledge of Mana Seva Centre, thereby requiring a much shorter time to learn how to run the business. • Establishment – Mana Seva Centre is already familiar to its clients. The franchisee will benefit from the goodwill and recognition of our name. • Joint Advertising and Promotion Franchisees are able to pool resources to come up with joint advertising and promotion campaigns at a relatively low cost. In addition, all franchisees can project a consistently strong image, thus giving consumers’ added confidence in purchasing from them. • Transfer of Management Expertise - Mana Seva Centre has vested interest in transferring its knowledge to franchisees to help them succeed. The success and profitability of the Mana Seva Centre is usually directly linked to that of the franchisees. • Training Franchisees will receive continuous training and guidance from the Mana Seva Centre to ensure best performance. • Support Services – Mana Seva Centre will provide assistance / guidance: Recruit staff, Marketing Designs, Launching, Admin & Operation guidance. In a nutshell, the unique advantages of joining Mana Seva Centre are as follow: • Low Investment-High Returns venture • A unique Brand identity • 24 X 7 Support Services • Professional training • Continuing research and development • Administrative and Operational guidance • Digital Marketing and Business leads

INITIAL INVESTMENT S.No.

Particulars

1

Franchise Application fee Franchise Registration fee Office Setup Cost (Systems, Furniture, Interiors etc.,) Operational Amount in Bank ( Third party) account) Initial Marketing/ Launching Campaign Total

2. 3.

4.

5.

Major Panchayat 1000

Mandal

Municipality

Corporation

1500

2000

2500

15000

35000

50000

60000

110000

175000

275000

275000

20000

30000

50000

50000

30000

65000

100000

100000

176000

306500

477000

487500

YEARLY MINIMUM EXPECTED EXPENDITURE Sl. No. 1. 2. 3. 4. 5. 6 7 8

Particulars Rent Electricity Telephone/Internet Publicity/ Marketing Office stationery Office Maintenance Travel Salaries Total

Major Panchayat 15000 10000 12000 50000 12000 12000 15000 100000 226000

Mandal 35000 20000 25000 150000 20000 30000 40000 280000 600000

City/ District / Corporation 75000 30000 40000 250000 40000 50000 80000 375000 940000

Expected Annual Income generation on MANA SEVA CENTRE S. No. 1. 2. 3. 4. 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

Particulars

Major Panchayat 40000 30000 20000 15000 30000 40000 30000 20000 25000 30000 60000 5000 50000 15000 20000 20000 6000 5000 20000 50000 531000

Home & Supply Services Handyman & Technician Services Bill Pay & Ticketing Services Computer & Mobile Services Educational Services Job Search & Self Employment Services Registrations & Professional Services Banking & Insurance Services Matrimony , Astrology & Event Services Travelling & Accommodation Services Real Estate & Rental Services Community Services Abroad Study & Work Services All Kinds of Recharge Services Packers Movers & Courier Services Transportation Services Medical & Healthcare Services Public & information Services House Hold Services Online Shopping Total

Mandal 100000 60000 50000 50000 100000 90000 60000 80000 45000 100000 100000 20000 110000 30000 40000 60000 100000 10000 30000 125000 1360000

City /District / Corporation 150000 80000 60000 60000 150000 150000 80000 80000 75000 150000 120000 40000 150000 40000 75000 80000 150000 25000 60000 250000 2025000

Annual expected Profits S.No.

Particulars

1. 2.

Total Annual Income Total Annual Expenditure Profit

Note: all profits are before taking tax into consideration

Major Panchayat 531000 226000 305000

Mandal 1360000 600000 760000

City/ District / Corporation 2025000 940000 1085000

HOW TO APPLY Please go through the franchise proposal, if you are interested send enclosed Mana Seva Centre Franchise Application form by courier or speed post along with all necessary documents and a demand draft for an amount of Rs. 1000/- ( One thousand only) in favor of “ Bharat Seva Center LLP” payable at Hyderabad towards Franchise Application cum processing fee.

We look forward to your association in doing business together.

Address:

MANA SEVA CENTRE ( A Unit of Bharat Seva Centre LLP ) #403, Above Sampoorna Supermarket, Sree Nilayam, Lanco Hills Road, Manikonda, Hyderabad – 500089 Ph: 9154734025, 91547 34026 Website: www.manasevacentre.com, Email: [email protected]

          

Franchise Registration fee should be paid after selection, at the time of execution MOU / Agreement 40% of the Registration fee will applicable as renewal charges for next year onwards. Franchise finalization first cum first serve basis and location is subjected to availability. Selection process will be sole discretion of the Mana Seva Center. Allocation of centers depends on the local density of the population/no. of houses. Application cum processing fee is non-refundable. Mana Seva Centre ( A Unit of Bharat Seva Centre LLP) is providing services /Shopping collaboration with Merchants/ Individual Professionals / Manufacturers / Vendors & Service Providers All the Business Revenue Incomes are estimates and may vary subject to services. Mana Seva Centre Franchise Model can be a new or an existing place which can be modified as per Mana Seva standards. Selected services or facilities are subject to selected Franchise centres as they may differ from the demand , infra and manpower of the each franchise centres Commission Structure will be provided after activation of Franchise.

MANA SEVA CENTRE SERVICE ASSISTANCE CATEGORIES Mana Seva Centre provides services assistance at customer door steps for all kinds of household chores, bill payments, business, travel, ticketing, accommodation, technical, transportation, communication, property, rental, courier, computer, documentation, and entertainment, supply, community services and online shopping. Mana Seva Centre also offers social, educational, matrimony, astrology, Event management, Catering, employment, self employment and wellness services through Individual trained and experienced professionals, merchants (Individual professionals/Freelancers/Online/Offline service providers/ workers/vendors/ Shops/ Companies) and consultants all over Andhra Pradesh. Mana Seva Services assistance is depends upon the Mana Seva franchise, merchants availability in the respective areas.

HOME REPAIR SERVICES ASSISTANCE 1. TV Repair Services, 2. Air Cooler Repair Services, 3. Washing Machine Repair Services, 4. Gas Stove Repair Services, 5. Air Conditioner Installation, 6. Air Conditioner Repair Services, 7. Kitchen Chimney Repair Services, 8. Water Heater Repair Services, 9. Micro Oven Repair Services, 10. Home Theater Repair Services, 11. Carpet Repair Services, 12. Furniture Repairs Services, 13. Upholstery Repairs Services, 14. Stabilizer Repair Services, 15. Generator Repair Services, 16. CC TV Repair Services, 17. Solar Water Heater Repair Services, 18. Solar Inverter Repair Services, 19. Sun Control Glass Repair Services, 20. Wooden Work Repair Services, 21. Computer Repair Services, 22. Refrigerator Repair Services, 23. Geyser Repair Services, 24. Mixer & Grinder Repair Services, 25. Marble & Granite Repair Services, 26. Painting Work Services, 27. Dish Washing Repair Services,28. EPABX Repair Services,29. Glass Cleaning Services ,30. Glass Works Services 31. Fan Repair Services,32. Fan Installation ,33. Inverter Installation services,34. Inverter Repair ervice,35. Inverter AMC,36. Marble fitting & Polishing services,37. Internet Connection & Installation services,38. Dish TV Connection & Installation services,39. Phone Connection Landline,40. Aquarium Services,41. Biometric System Installation Services, 42. Bore well Drilling / Redrilling Services, 43. Borewell Motor Repair Services, 44. Sofa Repair Services, 45. Packers & Movers Services 46. Mosquito nets / Screens repair Services, 47. Pizza Delivery Services, 48. Wastage Removals Services, 49. Yoga Trainer Services, 50. Bodyguard Services, 51. Fitness Trainer Services 52. Electronics Repair Services,53. Electrical Installation 54. Security Systems Repair Services,55. Security Systems Supply Services,56. CCTV Installation repair Services 57. Mosquito net / Screens installation, 58. Kitchen Utensils & Applications

SUPPLY SERVICES ASSISTANCE 1. Fruits Supply Services 2. Vegetables Supply Services,3. Bakery & Confectionery Supply Services,4. Grocery supply Services,5. Florist Delivery Services,6. Gardening / Horticulture Supply Services, 7. Home Textiles & Furnishings Supply,8. Home Textiles & Furnishings Installation services , 9. Handicrafts & decoration Services,10. Water Tank water supply Services,11. Mineral water supply services,12. Ice cream supply service for parties,13. Milk supply services ,14. News paper supply services,15. Magazines supply services

HOUSEHOLD SERVICES ASSISTANCE 1. Septic Tank Cleaning Services, 2. Legal Services,3. Architect Services,4. RTA Services,5. Security Services,6. House Keeping Services,7. Water Proofing Services,8. Welding Work Services, 9. Tailoring Services,10. Home Tuitions Services,11. Child Day Care Services,12. Interior Designing Services,13. Wall paper Decoration services, 14. Orphanage Services,15. Beautician Services 16. Masons Services,17. Handyman Services / Labourers ,18. Packers & movers Services 19. Finance & Investment experts services,20. Insurance Agents information services 21. Tax computation Agents information services,22. Property Valuers services,23. Transport Services,24. Security Fencing Services,25. Logistic Services,26. Water Work Services,27. Civil Contractors information services,28. Car Cleaning Services, 29. Car Decoration Services 30. Battery supply services ,31. Car Glass door Repair services,32. Car AC repair services 33. Car Denting Work Services,34. Car Painting Work Services,35. Courier Services,36. Cargo Services

MEDICAL & HEALTH CARE SERVICES ASSISTANCE 1. Hospital Information Services,2. Ambulance Information Services,3. Diagnostics & Pathology Labs Information Services,4. Health Care Information Services,5. Physiotherapist Information Services 6. Psychiatric Information Services ,7. Dental Clinic Information Services,8. Orthopedic Clinic Information Services,9. Herbal Product providers information services,10. Ayurvedic Product providers Information Services,11. Ayurvedic Doctors information services,12. Unani Doctors Information Services, 13. Homeopathic Doctors Information Services,14. Health Care Information services, 15. Medical Stores information Services,16. Maternity Hospitals information Services 17. Home care providers information Services,18. Old age home service providers information service 19. Ambulance providers information Service,20. First Aid providers information Services 21. Blood Banks Information Services,22. Super Specialty Hospitals Information services23. 24 hrs emergency hospitals information services, 24. Doctor on Call information services 25. Funeral Van providers information services

TECHNICAL SERVICES ASSISTANCE 1. Borewel Services ,2. Batteries Services,3. Pest Control Services,4. Kennel Services,5. Private Detective Services,6. lockers Services,7. Two Wheeler Repair Service,8. Four Wheeler Repair Service,9. Auto Mobile Suppler Service,10. Bulldozers Works,11. Earth Movers,12. Hydraulic Machines ,13. Lathe Works services,14. LPG & CNG work services,15. Radiator Work Service 16. Tractor Repair Services,17. Tyres Supply Services,18. Fabrication work services,19. DISH New Connection / Installation Services

COMPUTER SERVICES ASSISTANCE 1. Website Development Services,2. Website A.M.C. Services,3. IT Solution Services,4. Computer Repair Services,5. Networking Services,6. Software Installation Services,7. Laptop Repair Services 8. Computer Rental Services,9. Laptop Rental Services, 10. Multimedia Projector Rental Services11. Bulk SMS Services,12. Bulk Email Services,13. Bulk Voice call Services,14. Computer Stationery & Consumables supply Services,15. Inverters & Power Converters Supply Services,16. Computer Software Supply Services,17. Modem, Routers Supply Services,18. Software Development Services 19. Network Management Services,20. Web Hosting Services, 21. DTP Work Services,22. Internet Services,23. WIFI Services, 24. Cloud Computing Services,25. Graphic Designing Services,26. Web Design Service, 27. Power Point Presentation Services,28. Data recovery Services,29. Audio & Video Editing Services,30. Mobile Repair Services,31. Mobile Software Installation Services, 32. Mobile AAPs Development Services,33. SEO Services,34. Recharge Services,35. Bill payment Services 36. Data Card Supply Services,37. Internet Connection Services, 38. Cable connection Services 39. Online apply Services,40. Online Printing Services.

MATRIMONY SERVICES ASSISTANCE 1. Matrimony services,2. Wedding Venues Services,3. Flower Decoration Services,4. Wedding Planner Services,5. Wedding Photographer Services,6. Music & Entertainment Services 7. Videographers Services,8. Wedding Card Printing Services,9. Wedding Card Delivery Services 10. Caterers – Different Cuisines Services,11. Bridal Makeup Artist Services,12. Mehendi Artists Services,13. ICE Cream Supply Services,14. Water Supply Services,15. Fruit Supply Services16. Chat Supply Services

ASTROLOGY SERVICES ASSISTANCE 1. Astrology Services ,2. Vasthu Services,3. Geopthic Services4. Numerology Services,5. Palmist Services,6. Religious Services

TRAVELLING AND ENTRTRAINMENT SERVICES ASSISTANCE 1. Bus Ticketing Services,2. Rail Ticketing Services,3. Air Ticketing Services 4. Paying guest Accommodation Services, 5. Hostel Accommodation Services,6. Hotel Reservation Services7. Resort booking Services,8. Guest House booking Services,9. Clubs Information Services10. Lodges Booking Services, 11. Dormitories Booking Services, 12. YMCA Information Services13. Pilgrim Places Accommodation Services,14. Club houses Information Services,15. Movie Ticketing Services,16. Recreation places booking services,17. Resorts Reservation Services18. Go carting centre’s Reservation Services,19. Parks Information Services

BANKING SERVICES ASSISTANCE 1. Bank Account Opening,2. Money Transfer Services,3. Micro Finance Services,4. Personal Loans Services,5. Housing Loans Services,6. Mortgage Loans Services,7. Education Loans Services 8. Gold Loans Services,9. D-mat Account Opening Services,10. Credit Card Applying services11. Share Trading Services,12. Book keeping Services,13. Accounting Services,14. Taxation Services,15. Auditing Services,16. Service Tax Services,17. VAT Services,18. Bank loan Project work Services,19. Bank loan legal opinion Services,20. Credit Score Information Services,21. Credit Score Improvement Services,22. Money Transfer Services.

INSURANCE SERVICES INFORMATION /ASSISTANCE 1. Life Insurance Services,2. Medical Insurance Services,3. Accidental Insurance Services4. Car Insurance Services,5. Two wheeler Insurance Services,6. Shop Insurance Services7. Travel Insurance Services,8. Goods Insurance Services,9. Fire Insurance Services,10. Home Insurance Services,11. Bike Insurance Services,12. Property Insurance Services

PROFESSIONAL SERVICES INFORMATION /ASSISTANCE 1.Birth Certificate Services,2. Marriage Certificate Services,3. Cast Certificate Services,4. Income Certificate Services,5. Conduct Certificate Services,6. Notary Services,7. Adar Services,8. PAN Services,9. DIS Services,10. DIN Services,11. VAT Services,12. Service Tax Services,13. Professional Tax Services,14. ESI Services,15. PF Services,16. ISI Mark Services,17. Labour License Services,18. Food license Services,19. NOC Services,20. Property Tax Services,21. Pass port Services,22. VISA Services,23. RTO Services,24. Voter ID Services,25. Ration Card Services 26. Health Card Services,27. Pension Services,28. Firm Registration Services,29. LLP Registration Services,30. Company Registration Services,31. Society Registration Services,32. Charitable Trust Registration Services,33. Land Registration Documentation Services,34. EC Document Services 35. Limited Company Services,36. ROC Services, 37. Franchise Development Services,38. Copy Right Services,39. Brand Manual Development Services,40. Paper Advertisement Services,41. Paper Classified Advt Services,42. Press News Services,43. Electronic Media Advt Services,44. Radio Advertisement Services,45. Hording Advertisement Services,46. Corporate Gifts Services,47. TV Ads Services,48. Bus Ads Services,49. Auto Ads Services,50. Pamphlet Distributions Services, 51. Cinema Theaters Ads Services,52. Door to Door Advt Services ,53. Flex Advt Services,54. Flex Printing Services,55. ISO Certification Services,56. GMC Certification Services,57. ISI Mark Certification Services,58. Digital Marketing Services,59. Trade Mark Registration Services,60. Copy Right Registration Services,61. School Recognization lisoning Services,62. College Recognization Lisoning Services

PROPERTY RENTAL SERVICES / ASSISTANCE 1. Rooms Rental Services,2. Flats Rental Services,3. Independent houses Rental Services4. Row hose Rental Services,5. Villas Rental Services,6. Duplex Rental Services7. Bungalow Rental Services,8. Service apartment Rental Services,9. Office Renal Services10. Fully furnished Office Rental Services,11. Plug n Play Rental Services,12.

Commercial space rental Services,13. Gowdown Rental Services,14. Farmhouse Rental Services,15. Open land Rental Services,16. Sharing Office Rental Services.

PROPERTY SELLING/ BUYING SERVICES/ ASSISTANCE 1. Property Buying Services,2. Property Selling Services,3. Open Plot Buying Services 4. Open Plot Selling Services,5. Flat Selling Services,6. Flat Buying Services 7. Independent House Selling Services, 8. Independent House Buying Services,9. Land for Development of Apartment Services,10. Land for Development of Independent Houses Services,11. Farmland for Sale Services 12. Farmland for Buying Services,13. Open plots for Sale on Installment Services,14. Open plots marketing Services,15. Open land Development Services

EDUCATION SERVICES / ASSISTANCE 1.Play Schools Information Services,2. Pre-Schools Information Services,3. Daycare Centers Information Services,4. Private Schools information Services,5. Govt. Schools Information Services 6. Govt.Junior Colleges Information Services,7. Private Junior Colleges Information Services,8. Govt. Degree College Information Services,9. Private Degree College Information Services,10. Govt. Polytechnics Information Services, 11. Private Polytechnics Information Services,12. Govt. ITIs Information Services, 13. Private ITIs Information Services,14. B.Tech / Govt. Engineering Colleges Information Services,15. Private Engineering Colleges Information Services,16. MBBS Colleges Information Services,17. Dental Colleges Information Services,18. Pharmacy Colleges Information Services,19. B.Ed Colleges Information Services,20. M.Ed Colleges Information Services,21. M.Tech Colleges Information Services,22. Distance Education Universities Information Services,23. Regular Universities Information Services, 24. Vocational Collages Information Services,25. Computer Education Institutions Information Services,26. Multimedia Training Institutions Information Services 27. Banks Exam Coaching Institutions Information Services,28. SI Jobs Exam Coaching Institutions Information Services,29. Railway Jobs Coaching Institutions Information Services,30. EMCET Coaching Institutions Information Services,31. CEEP Coaching Institutions Information Services 32. LAWCET Coaching Institutions Information Services,33. IIT Foundation Coaching Institutions Information Services, 34. IELTS Coaching Institutions Information Services,35. GRE Coaching Institutions Information Services,36. Engineering Subjects Coaching Centers Information Services 37. Final year Project providers Information Services,38. Spoken English Institutions Information Services,39. Tailoring Training Centers Information Services,40. Fashion Design Institutions Information Services,41. Retailing Institutions Information Services,42. Fire & Safety Institutions Information Services,43. Health Safety Environment Institutions Information Services,44. Industrial Safety Institutions Information Services ,45. NEBOSH Coaching Centers Information Services 46. IOSH Coaching Centers Information Services,47. Skill Development Training Centers Information Services,48. Govt. free coaching Centers Information Services,49. Music Institutions Information Services,50. Mobile repair Institutions Information Services,51. CAD /CAM Institutions Information Services,52. IIT Institutions Information Services,53. IIIT Institutions Information Services,54. Computer Hardware Institutions Information Services.

GOVT.OF ANDHRA PRADESH / GOVT. OF INDIA WELFARE SCHEMES INFORMATION SERVICES / ASSISTANCE 1. Agriculture,2. Art & Culture,3. Commerce,4. Communication,5. Defense,6. Education, 7. Environment & Forest, 8. Finance & Taxes,9. Food & Public Distribution,10. Health & Family Welfare,11. Housing 12. Home Affairs & Enforcement,13. Industries,14. Infrastructure ,5. Information & Broadcasting 16. Labour & Employment,17. Law & Justice,18. Power & Energy,19. Rural,20. Science & Technology 21. Social Development, 22. Transport,23. Travel & Tourism,25. Youth & Sports

ONLINE SHOPING SERVICES / ASSISTANCE Mana Seva Centre provides 1000+ online/offline products delivery at customer door steps. Products will be picked up from registered Mana Seva merchants (Shops/ vendors / Companies/Dealers/Distributors/Manufactures/E-commerce portals) and will be delivered to the customers of respective Mana Seva centres. Mana Seva prodcuts delivery/pickup is depends upon the availability of Mana Seva franchisee or merchants in the respective areas.

HOME APPLIANCES & FURNISHING Bed Lenin: Beds, Bed sheets, Bed Covers, Blankets, Pillows, Pillow Covers, Cushion Covers, Mattresses Mats: Bath Mats, Door Mats, Yoga Mats Table Linen: Table Cloths, Placemats, Turntables, Table Linen Sets, Napkins Curtains: Curtains Brackets & Rods, Door Curtains, Window Curtains, Curtain Accessories Lighting & Lamps : Modern, Eclectic, Table Lamps , Wall Lamps , Torches, ceiling lamps, Floor lamps, Desk lamps, Wall lights, Bathroom Lights, Night Lights, Lanterns, Paper Lanterns, Sky Lanterns, Festive Lanterns, Festive lights, Candles, Scented Candles, Candle Holders

KITCHEN & DINING Cooking Appliances : Gas Stoves, Electric Cookers & Steamers, Induction Cooktops, Microwave , Roti Makers, Toasters & Sandwichmakers, Lunch Boxes, Cookware Sets, Frying Pans, Tawas & Griddle Pans, Sauce Pans, Kadhais, Cooking Pots, Handis, Idli Makers, Premium Cookware , Plates, Bowls, Dinner Sets, Spoons, Fork, Knives, Everyday Glasses, Tumblers, Bottles, Sippers, Jugs & Flasks, Mugs, Cups & Saucers, Tea & Coffee Ware, Knives , Choppers, Graters & Peelers, Cutting Boards.

HOME FURNISHING Dining tables, Diwan Sets, TV Cabinets , Study Chairs, Office Chairs , Shoe Racks , Inflatable Sofas, Sofas, Sofa Cum , Beds, Chairs, Benches, Stools, Shoe Racks, Magazine Racks, Trunks & Boxes, Wardrobes, Bedside Tables, Dressing , Tables, Linen Trunk Boxes, study room, Book Cases, Book Shelves, Study and Laptop Tables, Dining & Kitchen, Dining Sets, Dining Tables, Dining Chairs, Bar Chairs & Stools, Chairs, Double bed cots, Single bed cots

ELECTRONIC HOME APPLIANCES Water Heaters, Storage Geysers, Instant Geysers, Vaccum Cleaners, Air Treatment, Water Purifiers, Fans, Designer , Ceiling Fans, Table Fans, Electric Iron, Dry Iron, Steam Iron, Garment Steamers, Power Storage, UPS & Inverters, Voltage Stabilizers, Audio & Video Systems , Fabric Care, Sewing Machines, Washing Machines, Cooling Solutions, Air Coolers, Refrigerators, Chillers And Ice Cube Makers, Air conditioners, Water Purifiers, Geyssers Decors: Wall Hangings, Photo frames, Paintings, Posters, Digital Art Prints, Wall Stickers & Decals, Art Panels Bathroom Accessories: Towels, Bath Towels, Hand Towels, Face Towels, Bath Slippers, Basin Taps, Bath Taps, Showers, Shower Panels, Shower Enclosures, Overhead Showers, Handheld Showers, Soap Dispensers, Soap Dishes, Toothbrush Holders, Shower Curtains, Towel Rods & Rings, Towel Racks, Toilet Paper Holders, Cloth & Robe Hooks, Bathroom Fixture Sets. Grooming Accessories: Trimmers & Shavers, Epilators, Hair Dryers, Hair Styling, Manicure & Pedicure, Massagers.

WOMEN’S STYLE Western Wear: Tops & shirts, Dresses , Sweaters , Jackets , Sweatshirts, Trousres, Shorts & Skirts , Leggings & Jeggings , Tunics, Shrugs. Cultural Wear: Kurtas, Kurtis, Dress materials,

Dupattas, Sarees, Blouses, Lehengas, Salwar suits. Sleep ware & Lingerie: Nighties, Night Dresses, Bra & panties. Women Accessories: Watches, Sport Shoes, Casual Shoes, Sandals, Heels, Wedges, Wallets & Bellts, Hand bags, Totes, Wallets, Sun Glasses, Eye Glasses, Mobile Pouches, Gloves, Mufflers, Belts, Handkerchiefs, Key Chains, Card Holders. Jewellwery: Jewellery Sets, Earrings , Rings, Bracelets, Bangles. Beauty Care: Make Up, Skin Care , Hair Care , Body Care, Eye care.

MEN’S STYLE Clothing: Formal Shirts, Formal Trousers, Suits & Blazers, Polos & Tees , Casual Shirts , Sweaters, Jackets , Jeans, Casual , Trousers, Shorts & 3/4ths , Sports Wear, Inner Wear & Sleepwear. Men’s Accessories: Watches, Casual Shoes , Sports Shoes , Formal Shoes , Sandals & Floaters , FlipFlops & Slippers , Boots , Sneakers ,Running Shoes, Loafers , Cricket Shoes , Football Shoes, Wallets & Belts’, Sun Glasses, Eye Glasses, Gloves, Mufflers, Handkerchiefs, Card Holders, Socks, Hats & Caps, Bracelets, Chains. Travelling Accessories: Luggage & Suitcase, School Bags, College Bags, Clutches, Gym Bags, Utility bags, Brief cases, Travel Bags, Laptop , Bags, Sling Bags, Messenger bags.

KIDS JOY Boys Clothing , Girls Clothing , Baby Boys clothing , Baby Girls clothing , Combo Packs, Boys Footwear , Girls , Footwear , Baby footwear, Jackets , Frocks, Winter Wear , Inner Wear, Denims, Night Wear, Sweaters.

TOYS Imported toys, Dolls, Remote Controlled Toys , Educational toys , Soft Toys , Die-cast Vehicle Models Outdoor, Toys , Action Figures , Board Games , Puzzles & cubes, Die Cast & Toy Vehicles.

BABY CRE Baby Bath & Skin Care , Baby Gifting Sets , Baby Monitors , Infant Wear m Diapers , Wipes , Baby Bedding .

SPORTS STORE Running, Football , Basketball, Cricket , Tennis , Skateboarding , Fitness Equipment, Table Tennis, Running Shoes , Outdoor Shoes , Football Shoes, Boxing, Hockey, Golf, Badminton.

AUTOMOTIVE Bike Tyres, Bike Body Covers, Helmets , Helmet Locks , Riding Gear, Bike Spare parts , Car Spare Parts , Car Audio & Video , Car Mobile Accessories , Car Navigation Devices , Car Security & Safety , Car Essentials , Car Pillow & Cushions , Car Mats , Car Seat Covers , Car Sun Shades, Car Freshners , Car Body Covers , Vehicle Polishes & Wax , Vehicle Washing & Cleaning, Car Tyres

CAMERAS & PHOTOGRAPHY All Cameras , Photography , Point & Shoot Cameras , Lenses , Camera Accessories , Security & Surveillance , Binoculars & Telescopes , Camcorders .

TV’S AND COMPUTER ACCESSORIES Computers , Accessories , Laptops , Desktops & Monitors , Pen Drives , Hard Drives , Memory Cards , Printers , Televisions, Speakers, Home Theatre Systems, Video Players, Projectors, Portable Audio Players.

ENTERTAINMENT & BOOKS,E-LEARNING BOOKS Business & Management , Biographies & Autobiographies , History & Politics, New Releases , Bestsellers , Academic & Professional , Entrance Exam / Competitive Exams, Literature & Fiction, Children & Teens , Comics & Graphic Novels , Bestsellers , Magazines. E-Learning : Certification & Professional Courses , Online Tests, Online Courses , Educational media. Entertainment: Music Classes, Dance Classes, Gaming, Event Organizations, Crafts,

Photography, Arts.

MOBILES & TABLETS: Smart Phones, Android Phones, Tablets, Bluetooth Headsets, MicroSD Cards, Batteries, Chargers, Case & Covers, Earphones, Power Banks

Makes life easy

MANA SEVA CENTRE ( A Unit of Bharat Seva Centre LLP ), #403, Sree Nilayam, 403Above Sampoorna Supermarket, Lanco Hills Road Manikonda, Hyderabad – 500089. Ph: 91547 34025, 91547 34026 Website: www.manasevacentre.com, Email: [email protected]

Frequently Asked Questions about Mana Seva Franchise 1.

What is Mana Seva Centre?

Mana Seva Centre is an initiative of PACE Group, A 23 years well known name in the field of Computer/IT, Vocational Skill Development Training with about 1400 franchise centres throughout India. Mana Seva Centre is a Unit of Bharat Seva Centre LLP A brain child of Mr. Venkat Reddy an entrepreneur to provide a whole world of opportunities for self-employment with downstream activities 2.

Is Mana Seva is Govt organization?

Mana Seva centre is a private organization which is a Unit of Bharat Seva Centre Registered under Ministry of Corporate Affairs, Government of India. (LLP Identification Number AAF-1650, Registered under Ministry of Corporate Affairs, Government of India) 3.

Who are eligible to get Mana Seva Franchisee?

Any Individual /Group / Organization willing to invest with Mana Seva Centre franchise to open fully automated Quality Service Provider and One Stop All Shop Local Solution Facilitator. 4.

What are the requirements to start Mana Seva centres?

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100-300 sqft shop/office area on ground floor depending upon the location selected. (Owned / Rented) Residential area with good density of population Investment in the range of 2 – 5 lakhs depending upon City/ Dist/ Mandal/ Town For Mana Seva setup(Computers, printer, Interior and infrastructure etc). Total devotion to customer service Focused, working for the sake of customers, employees and family.

5.

What are the services available through Mana Seva Franchise?

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Mana Seva Centre provides 500+ services assistance at customer door steps for all kinds of household chores, bill payments, business, travel, ticketing, accommodation, technical, transportation, communication, property, rental, courier, computer, documentation, and entertainment, supply, community services and online shopping. Mana Seva Centre also offers social, educational, matrimony, astrology, Event management, Catering, employment, self employment and wellness services through Individual trained and experienced professionals, merchants (Individual professionals/Freelancers/Online/Offline service providers/ workers/vendors/ Shops/ Companies) and consultants all over Telangana State. Mana Seva Services assistance is depends upon the Mana Seva franchise, merchants availability in the respective areas. 6.

What are the products available through Mana Seva Franchise?

Mana Seva Centre provides 1000+ online/offline products delivery at customer door steps. Products will be picked up from registered Mana Seva merchants (Shops/ vendors / Companies/Dealers/Distributors/Manufactures/E-commerce portals) and will be delivered to the customers of respective Mana Seva centres. Mana Seva prodcuts

delivery/pickup is depends upon the availability of Mana Seva franchisee or merchants in the respective areas. 7.

What are the befits for the customers through Mana Seva centre?

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Great selection, Low prices, speedy delivery, Handyman for all home services & Online Shopping. Q-LINK – Quick and easy access up to 500 listed service providers/merchants and Hundreds of Product categories. Each service head with Hundreds of service providers and Thousands of product suppliers Each product category to have several Brand suppliers. • Each service to be provided with customer testimonials in due course for Reliability and satisfaction of service Localized low price High Quality Service on a CALL or Press of BUTTON No long quest and waiting for hours for any service – scheduled appointment keeps a fixed time and reduces wastage of time in search of provider, waiting for appointment and waiting till call, energy, worry and anxiety

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8. Why customers will use the Mana Seva services or how we will reach them? Mana Seva Provides one stop solutions for all the services on just a phone call or by service request from online. Customer no need to wait for hours to pay utility bills or no need to go here and there for any kinds for certifications.The registered merchants at Mana Seva will handle all kinds of service request, and the customer will need to attend only at the process as required. 9. • • • • • • •

10.

What are the befits for the Franchise through Mana Seva centre? Low investment high return business Sets up ONE STOP ALL SHOP LOCAL SOLUTION FACILITATOR “A journey of customer service to achieve customer delight” A goodwill based business which always grows with CUSTOMER LIFE CYCLE OPTIMIZATION. He is looked up to as a local guide, philosopher and friend for any products or services and quickly picks up popularity. Once a customer always a customer for up to 500 services x few 100s of product verticals x few hundreds of Brands and hence the needs always grows. For excellent services provided he will always be admired among local population and among the national level players wanting to launch any new product or services. Becomes a Part of NATIONAL SERVICE MOVEMENT AT A LESS INVESTMENT. How much amount payable to get Mana Seva franchise?

Applicants need to pay non refundable franchise registration fee as described below. Major Panchayat – Rs.10,000 Mandal Leval – Rs. 25,000 Corporations/Municipalities/Districts/Cities – Rs.40,000 11.

What the types of income from Mana Seva centre?

Income opportunity from utility bill payments, providing services, products booking, delivery and pickup and also by forwarding the service requests to the other Mana Seva when required. 12.

Is it compulsory to be the office in ground floor?

Its preferable to have Mana Seva setup at ground floor, If there is unavailability of the suitable premises in ground floor in the desired area then you can select First floor also which will convenient to customers. 13.

How many Mana Seva centres can be permitted in area?

Major Panchayat- 1 Mandal Level -2 District/ Municipality / Corporation – Area wise one T Seva

14.

Is there any Branding for Mana Seva centre setup model?

Yes, Mana Seva centre setup should done be as per the brand model/design provided by the Franchiser. 15. Do we use the same premises where we running the other franchise/business? Yes, Mana Seva centre setup should done be as per the brand model/design provided by the Franchiser. But Franchisee is not permitted to run the other business activity in Mana Seva premises 16.

Do you provide the revenue related certificates directly from T Seva?

All the services will be handles by the approved and registered / collaborated merchants/ Service providers at respective Mana Seva area. 17. Is Mana Seva will provide the monthly salaries to the employees or rent of the Mana Seva franchises? No, Franchiser will not have any responsibility of the employees hired by Respective Mana Seva Franchise has to pay the salaries to their employees from their income. 18. Is Mana Seva provides any local advertisement through media or news papers? Franchiser will coordinate with the franchises for the Campaign of advertisements on sharing basis. Franchiser will provide standard promotional activity through online/Digital as on when required. Franchise has to take care, local campaign or advertisements on its own cost. 19. Is Mana Seva provides any kinds of stationary like visiting cards, pamphlets or banners/flexes?

Franchiser will provide standard design/formats of stationary like visiting cards, pamphlets, posters, name boards etc as on when required. Franchise has to take care about printing.

20. Is Mana Seva provides any training for the employees of Mana Seva franchise? Yes, we do provide training for the Mana Seva franchisee employees by direct sessions or online classes. 21.

Is there any backup support for the customer service or franchise service?

Yes, we will have customer care and franchise support team. 22.

What is the percentage we get by the services? We need exact percentage?

Percentage or commission structure will be disclosed only after empanelment of the local merchant’s tie-ups/service providers. 23. There some people who are already providing some services, so what’s new in T Seva? Mana Seva is single hub for all the type of services and products at customer door steps and having a network throughout the telangana which provide the maximum number of services by the help of the merchants. 24. How much time it will take to launch Mana Seva If I entered into agreement? 30 to 45 days from the date of inspection and approval of the proposed site for T Seva. 25. Why should we add merchants? What is your contribution in adding merchants? Mana Seva franchise is having better idea about the local merchants and individual professionals. It’s the responsibly of Mana Seva franchise to add the qualified professionals or merchants to their respective T Seva. However franchiser will help franchises by Providing the major merchants and service providers. 26.

What is the Process of Mana Seva Franchisee ?

1) Submitting Application, ID, Address Proof & DD for Rs.1000 towards Processing fee. 2) Agreement& Registration fee payment to Reserve the location. 3) Orientation about Mana Seva centre setup. 4) Premises selection, Inspection and aproval of the site. 5) Firm Registration and opening current account. 6) MANA SEVA Setup as per the brand model/design provided. 7) Manpower recruitment as per the location. 8) MANA SEVA Campaigning in local area to collect customers & Merchants data. 9) MANA SEVA Inspection,on approval MANA SEVA Franchise ID Creation. 10) Training the operators, Inaguration & Launching the MANA SEVA Services.