Located in the Lane Center University Owned and Operated Profits are Returned to the University
Friendly Staff are here to help you! Director - Melissa Hiller 8 Full-time employees 6 Student employees
Stay updated on our sales, promotions, events & contests!
Phone 301.687.4341 Fax 301.687.7041
[email protected] 101 Braddock Road Frostburg State University Frostburg, Maryland 21532-1099 http://bookstore.frostburg.edu
www.facebook.com/ FrostburgStateUniversityStore
@FrostburgUStore
EVENTS
Late@Lane
Minute To Win It Games
Cram-It Jam-It
Cram-It Jam-It at Late@Lane
EVENTS
Cram-It Jam-It at Late@Lane
Cram-It Jam-It Winner
Grad Fair
Grad Fair
EVENTS
Costume Contest
Costume Contest
Costume Contest
Animal Shelter Promotion
Purchase/Rent in the store or from our Website – – – – –
New Textbooks Used Textbooks E-books Reference Books General Books
*Not all textbooks are available to rent* Rafter Affiliate Rental Program
Students can rent textbooks directly from The University Store Website (Textbooks, Renting). Student pays Rafter directly on Website and Rafter ships the book. Student returns book to Rafter or The University Store.
In-House Rental Program
• Students can rent textbooks directly from The University Store and through the website. • Student pays The University Store for the rental and returns the book to The University Store.
Ships directly from Rafter
Rented directly from Bookstore
•Can place online order now to reserve textbooks •Pick-up orders available beginning Monday, August 19 This excludes orders being paid by financial aid (discussed on next slide) •Ship orders shipped beginning Monday, August 19 •Photo I.D. Required to pick up any web order •Email sent to you after placing order and after order is processed. Please read these emails! They contain all the information about pick-up/ship dates and any changes made to your order, i.e. New books substituted causing price increase.
› Obtain class schedule › Click on the “Textbook” link at
http://bookstore.frostburg.edu to order textbooks by Department, Course #, and Section # Textbook Prices are (i.e. ENGL 150 Sect. 1)
Subject to Change Without Notice
Only pick 1 of the choice options
Choose e-book in place of regular text
In store rental options
Paying for Textbooks with Financial Aid/Scholarship/Loan Money • Place order online at http://bookstore.frostburg.edu • Choose the payment option “Bobcat Express Card” • Note the total price of books (keep in mind the New prices in case Used are not available). • Call Billing Office at 301-687-4321. • Tell them to transfer amount to Bobcat Card. • Money will be transferred on Sunday, Sept. 1 & The University Store will process order afterwards. Orders can be picked up after processing. • The University Store Semester Hours are Mon-Thurs, 8-5 and Fri, 8-4:15
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If student has same last name as cardholder, card can be presented with proper I.D.
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Submit online web orders at The University Store’s Web site
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Add money from your credit card to student’s Bobcat card online (fee of $1.50)
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Request a credit card in the student’s name from your credit card company for the student to have to make purchases
•End of every semester, summer session, and intersession •Now offer Daily Buyback •Books bought back are based on orders placed by faculty •Example New = $96 Used = $69 Cash given at Buyback = $48.00 Actual Price of Book if Bought New = $48.00 ($96-$48) Actual Price of Book if Bought Used = $21.00 ($69-$48) Buyback document in student packet gives upcoming buyback dates
Basic Refund Information • KEEP YOUR RECEIPT! • Refund policy located on the back of the receipt • Original receipt required for Returns, Refunds, or Exchanges • No cash refunds for Credit Card or Bobcat Express card purchases • Cash can be given for check purchases after check clears; usually 5 business days
Textbook Return Information • New, Used, & Rental Textbook Returns for Fall & Spring – Can be made up to 5 academic days after 1st official day of class • New, Used, & Rental Textbook Returns for Summer & Intersession – Can be made up to 3 academic days after 1st official day of class • Textbook Returns from Purchases on Website – Shipping costs not refunded unless class was canceled by the University • Exchanges for other Textbooks after Return Period – Can be made up to 5 academic days after return period is over, only if incorrect books were purchased. – Store credit will be issued for any difference in price
Conditions of Textbooks for Returns • New textbooks – Be clean and unmarked for full refund
• Shrink wrapped, or with Open Software or Access Codes Inside – Not returnable if shrink wrap is broken
• Used & rental textbooks – Be in saleable condition for refund of purchase price
Returns on Other Merchandise • Full refunds given for merchandise in saleable condition up to 30 days of receipt date • Software & Computer related merchandise – Be in original, unopened, intact packaging
• CD’s, DVD’s, or Console Games – No refunds – If defective, exchanges for same products can be made
• Imprinted Clothing • • • • • •
• • • • •
Sweatshirts T-Shirts Shorts Sweatpants Nike Under Armour
School Supplies Art Supplies Back Packs Greeting Cards Health and Beauty
• Glassware • Mugs, Collector Glasses • Imprinted Gifts • Furniture • Greek Items • Gift Cards • Snacks & Beverages • Balloon Services • Diploma Frames
COMPUTER NEEDS Dell
Order from The University Store Web Site Dell Link
HP
Order from The University Store Web site HP Link
Computer Accessories
Ethernet Cables & Adaptors, Storage Media, Wireless Adaptors, Printer Cartridges
Software
Microsoft Educational Discounted Software
Educational
Discounted Software
• Microsoft Discount Software Available through Academic Computing
$99.95 Download •Buy at The University Store •Usually takes 1 week to get in after ordering
•Not sold in The University Store •Order from The University Store Website directly from eAcademy
Located in Chesapeake Hall
Bobcat Express Card
Debit Card Program
◦ Use Student ID Card to make cash free purchases both on and off campus ◦ No tax is charged at food locations on campus
Bobcat Express Card Student Bobcat Express Card Accounts
3 Different Methods of making deposits using Cash, Check, Money Order, or Credit Card
Balances roll over at the end of the semester
Refunds by mail can be requested for balances exceeding $10
Putting Money on the Card 1st Method
Come to The University Store or Billing Office Cash Check Money Order
Putting Money on the Card 2nd Method
Payment by Phone (No fee, posts within 48 hours) 1-866-881-3015 if using routing information for your checking account
1-866-881-3016 if using MasterCard, American Express, or Discover
Putting Money on the Card 3rd Method
Online payments http://blackboard.frost burg.edu Log in using student username & password Go to the Accounts Tab Click on Deposits
Putting Money on the Card 3rd Method – Guest Deposit Online payments http://blackboard.frostburg.edu Click “Login to Blackboard” Click “Bobcat Express Portal” to add funds under Guest Deposit
Checking the Student’s Bobcat Express Statements
Viewing statements http://blackboard.fro stburg.edu Log in using student username & password Go to the Accounts Tab Click on Statements
Bobcat Express Office On-Campus Purchases Appalachian Station Athletic
Concessions The University Store Brady Health Business Office Cat Trax Convenience Store Java City
ID
Services/Bobcat Office Library & Lane Center Copiers Pepsi Vending Machines Pharos Printing Sub Zero CES Ticket Office Chesapeake Dining Hall
Bobcat Express Office Off-Campus Purchases Burger King Fatboy’s Pizza Food
Pharmacare Pharmacy
Shack
Lion Malino’s Martin’s Market Gianni’s
Pizza
Hut Sheetz Subway McDonald’s Frostburg Save-A-Lot
All purchases of apparel and imprinted items in the store throughout
25% OFF
*Sale excludes furniture, diploma frames, and class rings. No other discounts apply*