Living & Working at Ayers Rock Resort

Don’t wait for tomorrow, discover today… Living & Working at Ayers Rock Resort Voyages Indigenous Tourism Australia is owned by the Indigenous Land ...
Author: Mitchell Clark
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Don’t wait for tomorrow, discover today… Living & Working at Ayers Rock Resort

Voyages Indigenous Tourism Australia is owned by the Indigenous Land Corporation (ILC) and manages tourism and resorts on their behalf. With a strong commitment to social responsibility, all profits from our business activities go towards supporting Indigenous training and employment across Australia.

Voyages offers experience-based holidays in spectacular wilderness locations including Ayers Rock Resort in the iconic Red Centre, Home Valley Station in the Kimberley region of Western Australia, and tourism facilities at Mossman Gorge in Tropical Queensland.

Our Vision: Voyages is the model of Indigenous excellence in tourism. Our guests are immersed in Indigenous culture and gain an appreciation of its richness and diversity through a wide range of interactive experiences. With a majority of Indigenous staff guests have the opportunity to interact with Aboriginal and Torres Strait Islanders throughout their stay. We provide our guests with world class facilities and service that exceeds their expectations. As the heart of our operations, Uluru Resort is recognised as the premier cultural tourism destination in Australia. We operate a growing portfolio of Indigenous tourism businesses that provide a range of experiences unique to their location. We work with local communities to create opportunities for employment, training and business development. Through our operations we assist the development and empowerment of local communities. We achieve industry-leading rates of Indigenous employment and Indigenous Australians are represented at all levels of the organisation. The National Indigenous Training Academy is Australia’s leading enterprise based residential training model in tourism which is sought out by students and employers and replicated throughout Australia. Voyages provides its employees with a career path in tourism, supported by its business partners and Voyages alumni are recognised throughout Australia’s tourism industry. Voyages’ Indigenous engagement objectives are supported by our commercial success and our business is self-funding and sustainable. Our business has a significant and lasting economic and social impact on Australia and Voyages is distinguished within the industry as a company that aligns Indigenous economic development with commercial success. Voyages staff are drawn to the vision and are proud of what we achieve.

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Our Values: Respect We treat people and our environment with respect. We recognise the value and strength of the diverse Indigenous Australian cultures and we respect the cultures and beliefs of all people. We live and work with all communities in harmony.

Trust We trust each other. Through open and honest communication we engage in transparent decision making. We conduct ourselves professionally at all times. We empower our teams to make decisions.

Excellence We strive for excellence in everything we do. We develop highly skilled teams delivering outstanding service and products that meet the demands of our customers. We are commercially focussed and deliver sustainable financial returns.

Courage We have the courage to attempt the bold, the new and the unchartered. We are committed to achieving our goals.

Our Logo We believe that travel should be an inspiring experience for our guests, as symbolised through our vibrant logo.

Inspired by Margaret Smith's painting ‘Two Sisters’, the logo represents the red earth and the sun, with the spiralling stars of the night sky mimicking the shape of sails of the resort, culminating in the central meeting place:

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Our Responsibilities: Voyages is committed to nurturing and sharing Australia's sensitive eco and cultural destinations and also to protecting them so that our guests might enjoy them for years to come. As we feel privileged to operate in remote locations, it is critically important to us that we address local needs and concerns. We have therefore made a commitment to work with local communities via:   

Sustainable environmental tourism practice; Respecting and supporting local cultures; Offering employment and training.

Ownership: Voyages Indigenous Tourism Australia is a wholly owned subsidiary of the Indigenous Land Corporation (ILC), a statutory authority established in 1995 with the purpose of assisting Indigenous people with land acquisition and land management to achieve economic, environmental, social and cultural benefits. Voyages was purchased in 2011 on behalf of Wana Ungkunytja which represents the business interests of the nearby communities of Mutitjulu, Imanpa and Docker River.

Our corporate Office Our corporate office is located in the heart of Sydney’s CBD and is home to over 70 employees who support our remote location operations. We have members of our Executive team based out of this office including Mr Andrew Williams, our Chief Executive Officer.

This office is the headquarters for our Sales and Marketing team and you will also find Guest Experiences, Finance, IT, Legal, the Talent Team and the Voyages Travel Centre.

The Travel Centre has over 30 employees who ensure that the resorts bookings are kept up to date, promote the tours and facilities on offer at the resort and are the first port of call for many people to experience one of the Voyages Destinations.

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Our Destinations Mossman Gorge Located in the southern part of the Daintree National Park, Mossman Gorge, is one of the few places in the country that the visitors can gain an insight into the lives, culture and beliefs of Australia’s Indigenous population and their connection to the natural environment, while at the same time enjoying an array of visually stunning sites. Visitors are greeted by not only pristine rainforest, cool streams, towering mountains and the dramatic gorge, but also a warm and friendly welcome from the local Kuku Yalanji people.

The new world class eco-tourism visitor’s centre was constructed in partnership with the Mossman Gorge Aboriginal community. The visitor centre will not only preserve the natural beauty of the environment, but also enhance the overall tourist experience. The Centre will provide a number of services and facilities such as a comfortable welcome area, contemporary café, well-stocked Indigenous art gallery and retail store, booking area for Indigenous guided walks, extensive car and bus parking away from environmentally sensitive areas and an eco- friendly bus service to take visitors to and from the Gorge itself.

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Home Valley Station The Kimberley region within far north-western Australia has a wonderful history which continues today – from the ancient civilisation of the Australian Indigenous people, to those European explorers who paved the way for today's pastoral industry. Modern day diversification of these enormous land holdings has seen the development of tourism and in Home Valley Station’s case, an on-site training academy and suitable employment designed for Indigenous men and women from the area. At Home Valley Station we pride ourselves on providing guests with the ultimate Australian outback experience. Accommodation across the Station provides options for travellers of all preferences, from those who prefer their rugged outback adventure with a twist of luxury to those seeking a more intimate experience. Home Valley Station is an outback adventure playground of nature’s most breath taking combination of towering gorges, sparkling waterholes, ever-flowing rivers, untouched beaches, billabongs, waterfalls and stunning ancient landforms and ranges. Our guests have the privilege of touring with knowledgeable guides who provide a special insight in to the Kimberley landscape, flora and fauna.

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Ayers Rock Resort Ayers Rock Resort is located at the gateway to the World Heritage listed Uluru - Kata Tjuta National Park, just 6km from Ayers Rock Airport. Ayers Rock Resort is one of the largest integrated resorts in the Southern Hemisphere, including 5 hotels ranging from budget backpackers, family style and luxurious five star hotels, as well as a campground with over 400,000 guests each year. There are approximately 750 staff living and working at Ayers Rock Resort. Ayers Rock Resort is an exciting and unique place to work, with many opportunities available for staff to develop, learn and experience life in Central Australia. Guests generally stay for 1-2 nights and are able to choose from six styles of accommodation from $36 to $998 per person/per night. The Resort enjoys strong occupancy levels throughout the year, although our peak periods are typically during the milder months of March and April and later in September and October.

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Ayers Rock Resort Sails in the Desert Hotel A member of Pullman Hotels 5 Star Hotel 232 Rooms

Named after the soaring white sails that crown its roof, this is Ayers Rock Resort’s premier hotel. Exquisitely furnished and designed, the interior décor focuses on Aboriginal heritage and culture, with a gallery in the lobby and significant artworks featured throughout the public areas and in the private rooms.

Desert Gardens Hotel A member of Novotel Hotels 4.5 Star Hotel 218 Rooms

Magnificent ghost gums and flowering native shrubs are the setting for this lovely hotel. Desert Gardens Hotel is centrally located to all resort and touring facilities and offers a range of stylish accommodation, from shaded poolside rooms to the magnificent deluxe rooms overlooking the desert.

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Emu Walk Apartments A member of Grand Mercure Apartments 4 Star Hotel 60 Apartments Sheltered behind gardens of native trees and forming a walkway through the heart of the Resort is an avenue of terraced apartments. Light and spacious, well equipped and fully serviced, the Emu Walk Apartments can cater for up to six people. All apartments are fully self-contained, with separate kitchen, living and bedroom areas.

The Outback Pioneer Hotel A member of Ibis Styles 3.5 Star Hotel 167 Hotel Rooms and 168 Lodge Beds Looking for a traditional Aussie hospitality? You’ll find it at the Outback Pioneer Hotel & Lodge - with your choice of 3.5 star hotels or 2 star lodge accommodation, from comfortable, affordable hotel rooms and budget cabins to dormitories. This hotel is perfect for the demands of travellers looking for quality service in relaxed surrounds. Combined with all the luxuries of the Resort, the Outback Pioneer Lodge is ideal for families who want to enjoy all that Ayers Rock (Uluru) has to offer.

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Ayers Rock Campground Located within the Voyages Ayers Rock Resort complex, the campground is well equipped with modern amenities perfectly suited to families, independent travellers and groups. Pitch your tent on lush green grass under the shade of native desert oaks in the tent sites or choose air-conditioned cabins. Voyages Ayers Rock Campground offers a range of services and facilities to make the great outdoors truly enjoyable.

In December 2011, Accor opened New Frontiers by collaborating with Ayers Rock Resort under a franchise agreement. In an announcement at Sydney’s Opera House, Accor revealed the partnership would allow Accor to provide a full range of services to complement the day to day operations of the Resort. The Outback Pioneer & Lodge 3 ½ Star Hotel & 2 ½ Star Lodge Emu Walk Apartments 4 Star (Self-contained) Desert Gardens Hotel 4 ½ Star Sails in the Desert 5 Star

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A Taste of Our Dining Tali Wiru An intimate dining experience under the outback sky ‘Tali Wiru’, meaning beautiful dune in local Anangu language, encapsulates the magic fine dining under the Southern Desert sky. Instead of walls, this open-air restaurant has magnificent views of Uluru and the distant domes of Kata Tjuta (The Olgas); for music there’s the stillness of the desert at night. Relax with champagne and canapés around a fire-pit while you watch the sun set. As the day turns into night, stroll to the top of the dune for a table d'hôte four-course dinner, matched with premium Australian wine. After dinner, a local storyteller will captivate you with celestial creation stories. Tali Wiru is so much more than a dining experience, it’s a night you will remember for the rest of your life.

Sounds of Silence Entered into the Australian Tourism Hall of Fame, Sounds of Silence offers the best of the Red Centre distilled into four magical hours. An evening of dining under the sparkling outback sky while a storyteller shares tales told under the stars. Your journey begins on a lone sand dune. A path takes you to an uninterrupted, 360 degree view of this vast landscape. In front of you is the fabled Uluru; behind you are the domes of Kata Tjuta and possibly the most spectacular sunset you have ever seen. Here you enjoy sparkling wine and a selection of delectable canapés. As the sun sets you feast on a BBQ of authentic Australian delicacies such as barramundi, kangaroo, crocodile, bush salads and classic desserts, complemented by Australian wines. Attention then turns to some of the world’s best stargazing as our start talker takes you on a spectacular tour of the night sky. As you wind down after dinner you are offered a choice of tea, coffee or port. Sounds of Silence is highly recommended and we encourage every visitor (and member of staff) who comes to Voyages Ayers Rock Resort to join us for this unique event.

Desert Awakenings Desert Awakenings is a much sought after experience that delivers insight into the ancient landscape, ecology, culture, heritage, and history of what is now regarded as Australia's spiritual heartland. Experience the tranquillity of the pre-dawn land under a canopy of stars. Watch the amazing transformation of colours and life as the desert awakens with Uluru and Kata Tjuta as your backdrop. In the company of your expert guide and with no more than 15 other guests, Desert Awakenings is designed to introduce you to the natural and cultural landscapes of this remarkable region. Page 11 of 24

Living & Working at Ayers Rock Resort Whether you are arriving at the Resort by bus, car or plane, Human Resources or a representative from your workplace will meet you and help you settle in to your accommodation. Jetstar and Virgin Australia flies direct to Connellan (Ayers Rock) Airport daily from Sydney, and Qantas Link flies directly from Cairns and Alice Springs. Jetstar also offers direct flights from Melbourne four times per week. When you are booking your flights, please ensure you arrive on Tuesday so you are able to attend orientation. If you are driving to the Resort, please arrange your travel to arrive by noon on the Tuesday. Travelling distances to Ayers Rock:

FROM Alice Springs

KILOMETRES 460

HOURS DRIVE 5

Kings Canyon Adelaide Sydney Melbourne

310 Around 1800 Around 2900 Around 1935

2 to 3 18 to 22 28 to 32 20 to 22

Weather The temperature at Ayers Rock Resort in summer are on average a bit higher than in Alice Springs and the winter nights just a little colder. In other words, temperatures are just a bit more extreme. Nights and mornings during winter can be very cool and employees and guests are advised to pack appropriate warm clothing. Jan Average

Feb

Mar

Apr

May Jun

Jul

Aug

Sep

Oct

Nov

Dec

37.5 35.8

33.5

28.8

23.4

20.2

20.3

22.6

26.4

31.5

34.1

36.8

21.2 20.5

17.4

12.6

7.9

5.1

3.4

5.5

9.1

13.5

17.2

19.8

daily max Average night min

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Arrival Process All new employees follow a set Orientation process. This includes being met upon arrival by Human Resources or your Departmental representative, settle in to accommodation, attend a welcome dinner, Resort Induction and Departmental Induction. Tuesday Timetable

Airport Pick Ups

You will be collected from the Airport by a member of our team. You will then be taken on a quick orientation of the Resort and then taken to the Housing office.

Housing Office

You will be issued with keys, resident’s card and a Welcome Pack. A Learning & Development team member will take you to your new home.

16:00

Walking tour – meet at housing  Recreation Centre  Residents Club  Shuttle Bus

16:45

Meet GM of the Outback Pioneer Hotel – OBP entrance

17:00

White Gums Restaurant at Desert Gardens Hotel

17:05

Welcome from Learning and Development Team

17:10

HR packs explained

17:15

Meet GM of Desert Gardens Hotel – White Gums Restaurant

17:25

Dinner

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Resort Induction Time Table Day 1 – Wednesday 08:00 08:30 09:10 09:30 10:00 10:15 11:00 12:00 13:00 13:30 14:00 14:30 14:45 15:00 16:00

ARR VOYAGES – WHO ARE WE? Meet GM of Sail in the Desert – SID entrance Welcome video  Voyages, ARR, MSG, HV8, ILC  Core Purpose, Vision, Values and Palya Spirit  Voyages Organisational Chart Human bingo Trade Show - Who's who - AAT, ANZ, Fire, Police, Retail, NITA, Explore Yulara Discounts on offer for you Break ALL ABOUT YOU HR paper work handback Understanding HR key provisions Lunch - SID World Class - Personal Presentation, Voyages Standards, Social Media, Code of Conduct Your career with Voyages and Accor online How to use Academie Accor Training L&D - Passports, On Boarding Flora and Fauna in Yulara Break Security Housing guidelines – living in Yulara Finish

Day 2 – Thursday 06:30 07:00 09:45 10:00 10:15 12:15 12:30 13:00 13:00 15:15

CULTURAL EDUCATION Breakfast at Outback Pioneer - optional AAT Kings to UKNP – Visit to Uluru Break Mutitjulu Foundation IERT Team – Cultural Education RAP - Explained Lunch - AEC CERTIFICATES RSA ECOLAB Finish

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Day 3 - Friday WHS COVERED 08:30 09:15 09:45 10:00 11:00 12:00 13:00 14:00 15:00 15:15 16:45 17:00

WHS Introduction Manual Handling Break Bullying and Harassment Lunch - AEC PEOPLE – OLOGY BY ACCOR People-ology Principle 1 & 2 AEC People-ology Principle 3 &4 Break People-ology Principle 5, 6 & 7 Finish, Time sheets, Postcards Sausage sizzle on the Oval. All GMs and Exec Team invited.

Total Hours – excluding lunch and breaks Day 1 6.50 Day 2 7.25 Day 3 7.25

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Accommodation Rental accommodation at Yulara (the residential community) is owned and supplied by Voyages Ayers Rock Resort. There are various styles of housing within the Resort; each type of accommodation allocated is based on factors such as position of employee, length of stay and availability of accommodation.

Housing Allocation Housing will be allocated for you prior to your arrival. Rooms are furnished with a bed, built in wardrobe, dining table with chairs, sofa/chair and a fridge/freezer. All have air-conditioning. The following are items that employees are to provide: TV, microwave, pots, pans, cutlery, and bedding. As mentioned there are various types of accommodation and below are examples of two types. Front line staff (e.g. food & beverage/housekeeping etc.) accommodation is on a share basis in dorm rooms. Staff share a kitchen and bathroom facilities with up to 3 other people. Furniture provided includes a single bed, built-in wardrobe and casual chair. Being somewhat confined, people best suited to life in a remote destination tend to be respectful and tolerant of their room-mates and neighbours.

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Housing Allocation For supervisors and trades related positions (not including assistants) accommodation is a studio style. This accommodation has its own bathroom and kitchenette with a fridge/freezer. The cost of this accommodation is approximately $175 per week plus a bond of $350. Electricity is not included.

Robe BEDROOM

LIVING PAVING

A/C BATHROOM FRIDGE

7500

All accommodation types have their own cooking facilities, and there is a well-stocked IGA Supermarket for your grocery shopping open daily from 8am to 9pm. Not all properties have a laundry, for those that do not, a communal laundry is provided with washing machines and dryers.

Rent and Bond Rent ranges from $95 - $360 per week and may include gas and/or electricity. Rent and bond are not paid on arrival but deducted from your pay every fortnight for the first four pays. Rent is deducted two weeks in advance. Please make sure you have enough funds for the first month of employment. Please note you will be able to salary sacrifice your rent. This means your rent will be deducted on a before tax basis rather than after tax, which will result in a substantial tax saving to you. Page 17 of 24

Uniforms Uniforms are provided in most departments and you will be advised on this. You must provide your own shoes. Listed below are footwear and clothing requirements. Shoes must be fully enclosed, non-slip and conservative * Neutral refers to black, grey, brown or white Outlet

Clothing

Acceptable Footwear

Administration/Finance Black trousers

Black business shoes

Airport

Non slip, black business shoes or boots

Airport, Maintenance

Steel capped, waterproof black boots

Food and Beverage Freight Services Front Office Reception and Tour Information Gardeners

Black trousers

Non slip, black business shoes Steel capped, waterproof black boots

Black trousers (not for Sails)

Non slip, black business shoes or boots Steel capped, waterproof neutral* boots

Housekeeping

Clean neutral* sneakers

Houseman

Steel capped neutral* boots

Housing & Security

Black trousers

IT & T

Black trousers

Non slip, black business shoes

Kitchen

Non slip, steel capped black business shoes/boots

Laundry

Non slip, black shoes or boots

Maintenance

Steel capped, waterproof neutral* boots

Pioneer Kiosk Porters

Black trousers Black trousers (not for Sails)

Retail Outlets (all) Sounds of Silence Stores Tour Guides

Steel capped, waterproof black boots Black business shoes or navy/black court shoes

Public Relations Recreation Centre

Non slip, black or brown boots

Black shorts and tracksuit pants Black trousers Black trousers and khaki shorts and khaki pants

Clean white sneakers Non slip black business shoes Steel capped, waterproof black boots Steel capped, waterproof neutral* boots Non slip neutral* boots Page 18 of 24

What to pack? Just to give you an idea of what you will need to set yourself up at the Resort, the following checklist has been compiled as a guideline: Do I have what I need? Essential

YES

Details for Payroll so you can be paid – Bank account details, tax file number, Superannuation details, passport and work visa for non-Australian Citizens Sleeping Essentials – Bed linen and pillows, blanket or quilt (especially for winter), bath and tea towels Cooking Utensils - Saucepans and fry pan, cutlery, crockery and glassware, kettle and toaster Special pharmacy items, including medications if required Iron, alarm clock, torch Personal Items Essential Money to last you until your first pay Summer and winter clothes including socks and gloves for winter, cap/hat, sunscreen and swimwear Mobile Phone and charger Shoes e.g. walking boots, running shoes, sandals & working shoes (refer to footwear listing) Optional Camera, TV & DVD player, radio/stereo, iPod, computer Minimal electrical cooking equipment Recreational items e.g. tennis racquet Personal effects (photos, pictures etc.) Bicycle (great for transport to and from work)

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Facilities & Services Mutitjulu News Agency Oval Photo Shop Police Station

Name of the Aboriginal Community located near Uluru. The News Agency is located in the Town Square and offers a full range of souvenirs. First class sporting oval that is used for football, cricket, social functions and can be used at your own leisure. The Photo Shop is located in the Town Square News Agency and is available for all photo processing, films and camera needs. For general inquiries and car registration, please contact the Police Station (08) 8956 2166

Post Office

Australia Post Office is located in Town Square and is available for all your posting needs. The Post Office also acts as an agent for the Commonwealth Bank.

Primary School

Yulara has its own Primary School which is available for students up to year seven. Please contact the Primary School directly for further details on (08) 8956 2014

Recreation Facilities

All aerobics, team sports (including netball, volleyball, indoor soccer and basketball) and use of the gymnasium and 25 metre swimming pool. Gymnasium includes weights, cardio, personal trainers and sporting facilities, indoor multi-purpose court.

Residents Club

The Residents’ Club is where staff are able to relax and offers counter meals and lounge meals each night, pool table, Internet café, beef garden, visiting bands, Juke Box/Quiz/Bingo nights, TAB/KENO, Sky & Channel 7 sporting events on the big screen. The Residents Club is open daily from 11am until midnight.

Security Services Service Station Shuttle Bus

Resort provides Security Services for all residents. Shell Service Station is located in the Resort where you are able to purchase fuel, takeaway food and convenience shop items. A free shuttle bus is available for staff to get around the resort. The shuttle is available from 10.30am - 6:00pm, then 6:30pm - 12:30am.

There is a wide range of sporting and activity groups available such as Sporting Activities touch football, netball, indoor soccer, volleyball, darts club, cricket, and fitness class.

Staff Outlets

Exclusively for the use of residents of Ayers Rock Resort are the following outlets: Recreation Centre (including gymnasium and sporting facilities), community swimming pool, Residents Club (including bottle shop, counter meals, 2 bars, pool table, internet facilities, etc). Staff must accompany visitors at all times.

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Supermarket (IGA) Takeaway Food Visitors Centre Volunteer

For all groceries and general hardware, located in the Town Square. EFTPOS is available. Available from the Town Square, Outback Pioneer Hotel and Shell Ser- vice Station Display area of flora, fauna and geology of the Resort and National Park. Music and souvenir items are available to purchase. Emergency Services: ask at the Police Station Paramedics: ask at the Medical Centre Fire Department: ask at the Fire Station

Benefits Uniforms/Staff Meals

Uniforms are supplied and laundered by the Resort. Staff meals are provided whilst on duty (conditions apply)

Training and Development

Voyages Hotels and Resorts are committed to ongoing training and development of our employees. We conduct regular informative training pro- grams through our Learning & Development Department. Staff also are provided access to the online Academie Accor training programs.

Touring

Discounts are available for staff at Ayers Rock Resort and can be booked through the Tour and Information Centre located in the town square. Employee card must be presented to obtain discounted tours.

Bus Transfers to Alice Springs with AAT Kings Cross Training

Discounted Accommodation Rates

AAT Kings offers Voyages employees free of charge bus transfers service between Ayers Rock Resort and Alice Springs upon Reservation, subject to availability. Many staff arrive at Ayers Rock employed in one position and soon take advantage of our cross training programs to learn new skills and transfer to other roles. Our staff also have the opportunity to earn extra money working in other departments, otherwise known as multi-hire. As an employee of Ayers Rock Resort, a discount is extended to you and your immediate family for accommodation within Ayers Rock Resort and other Voyages properties. This discount is offered after three months of service. All accommodation requests must be made through the library and are subject to availability. After being employed by the company for a period of 6 months staff will also be issued a Carte Bienvenue, allowing you benefits at over 4900 hotels worldwide.

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New Apprenticeships

Voyages Indigenous Tourism Australia in conjunction with Charles Darwin University and the Australian Apprenticeship Centre, offer apprenticeships in Certificate 2 & 3 in Hospitality Operations for part time and full time employees in various disciplines. Many of our staff increase their qualifications whilst working here by taking advantage of free accredited training through Charles Darwin University who offer courses across a large number of careers.

National Indigenous NITA was established in October 2011 in partnership with William Angliss Training Academy Institute. The Academy’s role within the Resort is to provide traineeships for Indigenous Australians in areas of hospitality, horticulture, business and retail. Park Entry

Residents of Ayers Rock Resort may receive discounted entry into the National Park, and have the opportunity to purchase an annual pass for $32.50 per person or $65 per car per annum.

Relocation Allowance

You are entitled to claim up to $600 of your relocation costs. Upon Induction, you must provide valid tax receipts. Should your employment cease within 9 months of commencing with us, you will be required to repay the amount.

Rent Charge (Pretax benefit)

Rent is deducted on a before tax basis rather than after tax, which will result in a substantial tax saving to you.

Rental Subsidy

A rental subsidy is offered as a benefit to you as an employee of Ayers Rock Resort after 1 and 2 years of service.

Resident/Employee Employee cards provide discount at most retail outlets (Ayers Rock Design, Discount Card Mulgara Gallery) and restaurants, except BBQ Bar, Takeaway and the Residents’ Club. Travel with Voyages After 6 months continuous employment, employees are able to apply for an internal transfer to another Voyages property. The staff member will be taken through an interview process and if successful will be able to transfer within 4 weeks to the new property. Internal Transfers

Carte Bienvenue

After 12 months of continuous employment, employees are able to apply for an internal transfer to any Accor property within Australia. The staff member will need to be recommended by their Human Re- sources representative at Ayers Rock Resort and will then be taken through the standard Accor interview process. This is the employee staff discount rate for all Accor hotels and properties. A card is issued to Managers and above, if employees were to seek discounts with Carte Bienvenue, they would have to seek assistance from their Human Resources Manager/Officer for a letter of proof of employment in order to apply for the discounted staff rate.

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Things you should remember... 

Voyages Ayers Rock Resort is 450kms from Alice Springs (the nearest town) and therefore a long way from many of the facilities that people take for granted. For example shopping, a pharmacy, entertainment and theatre.



Due to the size and the scope of the Resort there are many opportunities for employees to gain additional employment and cross training.



Most residents are able to save a good deal of money whilst living at Ayers Rock. Living costs are generally not as high as in a city and there are discounts and tax benefits to help you save.



Voyages Indigenous Tourism Australia is committed to the training and development of its employees and extensive training programmes are conducted regularly.



Most employees find it very easy to settle in, as the residents of Ayers Rock are very friendly and helpful.



Being in such a unique area filled with history and wildlife - enjoying the great outdoors and vast land- scape is a popular past time with residents.



CLIMATE - A “dry” atmosphere with temperatures across the year varying from a hot 45°C in Summer months (December - March) to a cool 19°C in winter months (and chilly nights down to as low as -2°C!).



Being a Resort with approximately 750 residents, people find that they live and work together, which can at times be restrictive on your personal privacy.



Summer months can be an interesting time within the Resort, with the extremes in temperature and the influx of insects and interesting wildlife. Due to the natural environment that the Resort is situated in, we are subject to a variety of creepy crawly fauna, i.e. snakes, spiders, etc. however don’t be alarmed! All you need is a little common sense.



All in all, Ayers Rock Resort is a great place to live. Where else can you boast no pollution, and no traffic (well we do have a roundabout) while offering a great lifestyle!

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Redirect your mail to: Your Name C/O - Post Office Ayers Rock Resort Yulara NT 0872

Any other questions? If you do have any more questions, please contact your Human Resources Department. We are more than happy to answer them for you.

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