Licensee Risk Assessment and Management Plan Premises Name and Address: …………………………….. Restaurant Licence No. …………………..
Implementation Date:…………………………. Next Review Date: ……………………………... Restaurant & Catering SA Licensee Liquor Management Plan February 2013
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General Code of Practice Liquor Licensing Act 1997 This plan complies with the requirement of the General Code of Practice (the General Code) which was established under the Liquor Licensing Act 1997 (the Act). In accordance with the General Code, I/we will endeavour to ensure that this plan: 1. Demonstrates a commitment to compliance with the General Code and the Act at my/our venue; 2. Identifies and addresses risks relevant to my/our venue; 3. Provides procedures for eliminating or minimising any risks; 4. Ensures that my/our staff are trained in this plan; and 5. Is reviewed in accordance with the General Code requirements. Attached are the following documents which form part of my/our plan: Copy of my/our licence The Intoxication Guidelines The Liquor Licensing Act The General Code Guidelines
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General Information 1. Do you and your staff have an understanding of the objects of the Act? The Liquor Licensing Act 1997 [Act] and related general code objectives – “to regulate and control the sale, supply and consumption of liquor for the benefit of the community as a whole”. This includes ensuring that I/we and my/our staff: Our staff are required to: Be RSA trained, where the objectives are covered; Undergo induction training, where the objectives are discussed; Participate in staff training, where code objectives are covered; Other …………………………………………………………………………………………………………………..
2. Have you read and do you understand the intention of the General Code? The Liquor Licensing Act 1997 – General Code of Practice (as attached) [Code] is to promote the objectives of the Act. By completing this management plan, I/we have reviewed the policies in place for my/our venue and ensured compliance with the various areas identified by the Code as potential risks. I/we understand that: I/we are required to undertake an assessment of the risk of our venue; I/we must ensure that we have appropriate and adequate practices in place which ensure that no unacceptable risk occur; and Where an unacceptable risk occurs, I/we need to review and change policies to address the issue; Other …………………………………………………………………………………………………………………..
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3. What is the nature and extent of your licence? My/our licence is a restaurant licence, which permits us to provide food and beverages to customers noting that any alcoholic beverage provided under my/our licence must be provided with or ancillary to a meal. The provision of food is our primary purpose. My/Our licence permits: Trading on:
Monday between ………………… and ………………………….. Tuesday between ………………… and ………………………….. Wednesday between ………………… and ………………………….. Thursday between ………………… and ………………………….. Friday between ………………… and ………………………….. Saturday between ………………… and ………………………….. Sunday between ………………… and …………………………..
The capacity for my/our venue is ……………………… and …………………….. for outside (if applicable) with the following trading hours. Our venue provides the following entertainment: …………………………………………………………………………….
4. Taking into consideration the nature and extent of your licence, how do you assess the overall level of risk associated with your licence?
high risk
medium risk
low risk
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5. Have you identified any unacceptable risks associated with your licence?
Yes
(Please note you must not conduct any practices that a reasonable person would consider to be unacceptable. You must immediately cease practices that you have identified as being unacceptable.)
No
6. Have you put in place reasonable measures to meet the risks associated with your licence?
Yes
No
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Required training and practices What reasonable measures do you have in place to ensure that all staff involved in the service or supply of liquor on your premises complete the required nationally accredited responsible service of alcohol (RSA) training? Current Staff are: Required to have (or to obtain by 17th January 2014) RSA training; and Required to provide a copy of their RSA certificate for their employment file; and Encouraged to undertake additional training; and Required to know who are the Responsible Person(s) employed at my/our venue New Staff are required: Required to have (or to obtain within three months of employment ) RSA training; and Provide a copy of their RSA certificate for their employment file; and Encouraged to undertake additional training; and Required as part of the induction to meet the Responsible Person(s) employed at my/our venue.
What reasonable measures do you have in place to ensure that RSA training is completed within the required timeframes? Current staff have advised of the new requirements at a staff meeting on ………………………. Information is contained in the staff induction packs The date requirements are diarised in the staff diary/calendar which is located in …………………….. A schedule for training has been developed providing timing of training Staff are required to provide copies of RSA training certificates
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What reasonable measures do you have in place to ensure that evidence of the completion of RSA training can be provided to an authorised officer within 7 days upon request? As staff are required to provide copies of RSA training certificates for their employee files, copies are available on request. Staff are advised to keep a copy of their RSA training certificate accessible and for their records, and required to provide on request.
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Practices relating to minors What reasonable measures do you have in place to prevent minors from consuming or being supplied with liquor on your premises? Staff are aware the Act prevents the sale and supply of liquor to minors Staff are informed , as provided for in clause 112(1)(b) of the Act, minors are only permitted in a dining area at my/our venue between midnight and 5am (unless employed) Minors who attend the venue are usually accompanied by an adult, parent or guardian Staff are aware of the venue ID policy Under 25’s are asked for ID; Staff are aware of appropriate and acceptable forms of ID. Staff request ID for anyone they suspect is underage. Appropriate venue signage regarding supply to minors is located in my/our venue. Where Staff suspect alcoholic beverages are being supplied to minors at tables, staff are to advise the Responsible Person(s) on shift.
What reasonable measures do you have in place to prevent minors from unlawfully entering or remaining on your premises? Management and the Responsible person(s) manages and monitors the prescence of minors in and around the venue. Minors, if necessary at requested to leave the venue.
What reasonable measures do you have in place to ensure that your operations (including any promotions or advertisements) are not conducted in a way that tends to encourage minors to consume liquor? The venue does not conduct the type of business which encourages minors to consume liquor and any drinks specials or promotions are supporting the character of the venue (which is the supply of food). February 2013
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Practices promoting a responsible attitude to the consumption of liquor in licensed premises Please refer to the General Code Guidelines for examples of the types of measures that you might implement. What reasonable measures do you have in place to ensure that your operations (including any promotions or advertisements) are not conducted in a way that tends to encourage the rapid or excessive consumption of liquor or that discourages a responsible attitude to the consumption of liquor? The venue does not conduct the type of business which encourages rapid consumption. The venue is designed to supply alcoholic beverages with or ancillary to meal.
What reasonable measures do you have in place to ensure that free cool drinking water is readily available to your customers at all times? Water is offered at the table A tap or bottles are visible and available to patrons Water is available on request Signage about drink options and/or free water is visible at the venue Other…………………………………………………………………….
What reasonable measures do you have in place to ensure that at least one non-alcoholic beverage (other than water) is available for your customers to purchase at a price that does not exceed the price of the least expensive alcoholic beverage? Management and staff are informed of this requirement, and the product range of the venue provides soft drink, juices and/or similar products at the appropriate price point. Non-alcoholic beverages are always kept in stock
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Practices relating to drink spiking What reasonable measures do you have in place to reduce the likelihood of a drink spiking incident occurring on your premises? Management and staff understand that they must aim to prevent drink spiking and therefore have implemented polices including: Drinks are not left unattended the bar; Drink orders are taken at the table and drinks delivered; Customers do not have access to the bar/drink preparation area; Unattended drinks left at are cleared to reduce risk Other…………………………………………………………………….
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Practices relating to intoxication and disorderly, offensive, abusive or violent behaviour What reasonable measures do you have in place to prevent the sale or supply of liquor to intoxicated persons on your premises? Staff are familiar with the Intoxication Guidelines Staff have RSA training/the employee operating the bar has RSA training; Drinks are offered ancillary to a meal Responsible person is present on the premises and accessible in the event a person is identified; Water if offered to patrons; Staff are trained to identify visibly impaired patrons; Staff are advised that if there is questions about a patron’s capacity then they are to ask management or the Responsible Perso; Other…………………………………………………………………….
What reasonable measures do you have in place to reduce the likelihood of intoxication and/or disorderly, offensive, abusive or violent behaviour on your premises? Other non-alcoholic beverages are offered at a lower price than the cheapest alcoholic beverage; Water if offered to patrons; Alcoholic beverages are offered with or ancillary to a meal; Early identification of high risk patrons is used, and the venue has a cut-off policy; Other……………………………………………………………………. February 2013
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What reasonable measures do you have in place to manage incidents related to intoxication and/or disorderly, offensive, abusive or violent behaviour that may occur on your premises?
The patron is identified and cut-off policy is implemented; Water if offered to intoxicated patrons; Police assistance is called if required; Management or the Responsible Person(s) is asked to discuss the matter with the patron Other…………………………………………………………………….
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Practices relating to disturbances What reasonable measures do you have in place to prevent undue offence, annoyance, disturbance, noise or inconvenience to people who reside, work or worship in the vicinity of your premises? Appropriate signage is placed at the entrance and exit of the venue; Patrons are reminded that the venue is in a residential area and are requested to keep noise at a minimum; Drink service is cut-off ……… minutes/hours before closing to encourage a staggered disbursement from the venue Compliance with any conditions contained in the venue’s licence relating to noise …………………………………; Entries and exits are well lit Entries and exits are free from hazards and obstructions Other…………………………………………………………………….
What reasonable measures do you have in place to ensure public order and safety? The venue only operates during ………………………………………… hours; Taxi information is available; Outside areas are will lit including entrances and exits Entries and exits are free from hazards and obstructions Other…………………………………………………………………….
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Induction and refresher training What reasonable measures do you have in place to ensure that all staff involved in the service and supply of liquor on your premises are provided with induction and refresher training? The venue has an induction manual/program; Staff are required to attend compulsory staff meetings/training which occur ……………… times a year; Details of training is kept at the venue Additional training is supported and encouraged; Other…………………………………………………………………….
What reasonable measures do you have in place to ensure that induction and refresher training is completed within the required timeframe? Management review this plan yearly; Management have a process for review and the plan is reviewed in light of any incidents at the venue \
Attendance at staff training/meetings is recorded; Other…………………………………………………………………….
What reasonable measures do you have in place to ensure that evidence of the completion of induction and refresher training can be provided to an authorised officer within 7 days upon request? Management have records of dates of review of plan/Plan is signed and dated \
Attendance at staff training/meetings is recorded and kept on the employees file Other……………………………………………………………………. February 2013
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Approval of Management Plan This management plan has been approved by the licensee.
Licensee Name:
_____________________________________________
Signature:
_____________________________________________
Date:
_____________________________________________
This management plan was last reviewed on:
_______________________
This management plan is due to be reviewed on:
_______________________
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Attachment A Staff Training in relation to this Management Plan has been provided to the following: Name
Date
Signature
Name
Date
Signature
Name
Date
Signature
Name
Date
Signature
Name
Date
Signature
Name
Date
Signature
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