Lessons from abroad - a global insurers perspective-
Jeroen Kruisdijk, 12-10-2016
1
Who we are and where we come from
85 mln
€
Customers worldwide
Total revenues
10.7 bn
Operating profit
126 Years in business
© Allianz SE 2015
€
125.2 bn
Tomorrow’s winners demonstrate clear benefits from global scale and superior value to local communities Offering global solutions for global partners § Superior global network § Scale even harder to replicate
Scaling up innovation across the entire organization § Services, products, technology § Leadership & culture
Leveraging global assets in local markets ð
§ Superior value through combination of global & local scale § Customization of global solutions
© Allianz SE 2015
Securing impact through commanding market positions § Local scale matters § Prerequisite for global scale 3
Execution of Renewal Agenda with five levers: further strengthening of our competitive advantages Make superior customer experience the top priority for all our actions
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Digital by Default
Move from selected leading assets to become “Digital by Default” everywhere
3
Technical Excellence
Create superior margins, innovation, and growth through best talents and state-of-the-art skills
4
Growth Engines
Systematically exploit new sources for profitable growth
5
Inclusive Meritocracy
Re-inforce a culture where both people and performance matter
Inclusive Meritocracy
Digital by Digital by Default Default
True True Customer Customer Centricity Centricity
Growth Growth Engines Engines
Technical Technical Excellence Excellence
© Allianz SE 2015
1
True Customer Centricity
4
2
With our strong capabilities, we benefit from emerging revenue pools
Connected home & health
Mobile devices
§ Cooperation with cooperative banks in Germany § Clare (mobile phone insurance) with new sales model in Germany
Connected home
§ Initiative in India in 2016 § Allianz/Panasonic smart home
Digital bancassurance
§ Allianz/Philips health program
Sharing economy
§ Major car sharing players already partnering with Allianz, e.g., Drivy, SnappCar, DriveNow
Robo advice
§ Pilot with AllianzGI
Connected health Sharing economy Automation of knowledge work/robo advice
Unfavorable
Source: internal research
Digital risks
Competitive landscape
Favorable
5
© Allianz SE 2015
Mobile devices & digital risks
Connected car
Internal capabilities
Banca@Digital
§ Eleven Allianz entities already involved in connected car ecosystems
Early
Connected car/ telematics
Strong
Bubble size = size of market in EUR bn by 2020
2
With our strong capabilities, we benefit from emerging revenue pools
Digital risks Mobile devices
§ Cooperation with cooperative banks in Germany § Clare (mobile phone insurance) with
Mobile devices new sales model in Germany &Global digital risks Initiative in India in 2016 Digital§ factory
to comprehensively digitize § Allianz/Panasonic smart home Connected the &customer §journey Allianz/Philips health program home health Sharing economy
§ Major car sharing players already partnering with Allianz, e.g., Drivy, SnappCar, DriveNow
Robo advice
§ Pilot with AllianzGI
Connected
Allianz X to ingrain innovation
Digital bancassurance
Allianz Ventures/ home Strategic Connected partnerships health to participate in Sharing economy wider digital Automation ecosystems of knowledge
work/robo advice
Unfavorable
Source: internal research
Competitive landscape
Favorable
6
© Allianz SE 2015
Connected car
Internal capabilities
Banca@Digital
§ Eleven Allianz entities already involved in connected car ecosystems
Early
Connected car/ telematics
Strong
Bubble size = size of market in EUR bn by 2020
To execute, we are partnering and working with innovative companies and startups Health
Cyber Security & Data Intelligence
Copyright © Allianz SE 2015 Allianz SE, 2016
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Our key takeaways
Stay true to your heritage
© Allianz SE 2015
Business case vs portfolio management
Lessons from abroad are of increasingly high value 8
Disclaimer These assessments are, as always, subject to the disclaimer provided below. Forward-looking statements The statements contained herein may include prospects, statements of
extent of credit defaults, (vii) interest rate levels, (viii) currency exchange
future expectations and other forward-looking statements that are based
rates including the Euro/U.S. Dollar exchange rate, (ix) changes in laws and
on management's current views and assumptions and involve known and
regulations, including tax regulations, (x) the impact of acquisitions, including
unknown risks and uncertainties. Actual results, performance or events
related integration issues, and reorganization measures, and (xi) general
may differ materially from those expressed or implied in such forward-
competitive factors, in each case on a local, regional, national and/or global
looking statements.
basis. Many of these factors may be more likely to occur, or more
Such deviations may arise due to, without limitation, (i) changes of the
pronounced, as a result of terrorist activities and their consequences.
general economic conditions and competitive situation, particularly in the
markets (particularly market volatility, liquidity and credit events) (iii) frequen-
No duty to update
cy and severity of insured loss events, including from natural catastrophes,
The company assumes no obligation to update any information or forward-
and the development of loss expenses, (iv) mortality and morbidity levels and
looking statement contained herein, save for any information required
trends, (v) persistency levels, (vi) particularly in the banking business, the
to be disclosed by law.
© Allianz SE 2015
Allianz Group's core business and core markets, (ii) performance of financial
