legacy Newslinks A PUBLICATION OF LEGACY VACATION CLUB

FALL & WINTER 2011

Resort Buzz

Experience the Legacy Difference: Better Service, Better Accommodations & Lower Fees in 2012! WIN a FREE Orlando Vacation! NEW!

Kids’ Splash Pad at Legacy Vacation Club Orlando

Building a Legacy Legacy Vacation Club is off to a great start! Our mission is to provide you the opportunity to build a legacy of cherished memories by giving positive experiences that promote trust and loyalty and keep you excited about your vacations. If you have not vacationed with us in some time, we invite you to reserve your next vacation in Orlando to experience the Legacy difference. We are devoting our resources to enhancing your experience with: Better Service – Better Accommodations – Lower Fees! Those three basic principles make up our 2012 commitment to owners and will result in improved vacation experiences. Your Legacy NewsLinks owner newsletter will keep you up to date and excited about your next vacation. This issue showcases the improvements taking place throughout the network and the exciting rollout of our new points-based vacation club. We hope you get excited about your vacations! We’re excited that your family is a part of the Legacy Vacation Club family, and we look forward to helping you build your legacy of cherished vacation memories.

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Orange PMS 021

Green PMS 357

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2012 Commitment to Owners: Better Service, Better Accommodations & Lower Fees in 2012

Vacation ownership is much more than a simple vacation each year. It’s an investment in quality time with your loved ones, and we couldn’t be happier that you continue to invest in your vacations as part of the Legacy Vacation Club family. To ensure that you get the most out of your vacation ownership, we are committed to our goal of continually improving your vacation experiences in 2012 without increasing fees. We are proud to report that we were able to maintain a zero increase in annual fees for many associations – and most owners enjoyed a reduction! We will continue to search for efficiencies and improvements to our business so that you benefit from the savings. We’re also dedicated to enhancing the resort experience. We encourage you to reserve your next vacation at Legacy Vacation Club Orlando to experience the Legacy difference in person. We’ve added new amenities and activities – and don’t forget about the great attractions and events taking place year-round in sunny Orlando, Florida.

Win a FREE Week in Orlando plus “Touch of Magic” Disney® Theme Park Tickets – for 10 Lucky Winners! Vacation at Legacy Vacation Club Orlando between September 1–December 31, 2011, and you’re automatically registered to win: Complimentary 7-night Stay in a 2-bedroom Deluxe Suite

– PLUS – 2 FREE Adult “Touch of Magic” Tickets 2 single-day admissions to your choice of any of the Walt Disney World® Theme Parks (one park per day) – Magic Kingdom® Park, Epcot®, Disney’s Animal Kingdom® Theme Park, or Disney’s Hollywood Studios™ – plus 1 single-day admission to Disney’s Blizzard Beach Water Park, Disney’s Typhoon Lagoon Water Park, DisneyQuest® Indoor Interactive Theme Park or Disney’s Oak Trail Golf Course (restrictions may apply).

Book Now! Call 1-800-423-8604 or email [email protected]

*Official Rules: NO PURCHASE NECESSARY. Purchase does not improve an individual’s chance of winning. This contest is sponsored by Legacy Vacation Club, 8451 Palm Parkway, Orlando, FL 32836 (the “Sponsor”). Promotion begins September 1, 2011 and ends December 31, 2011 (the “Promotional Period”). Odds of winning determined by the number of eligible entries received. Every owner who vacations at Legacy Vacation Club Orlando during the Promotional Period will be entered into the drawing one (1) time. Entries are limited to one (1) per owner. The prize is a complimentary one (1) week stay at an Orlando area resort within the Legacy Vacation Club family of resorts together with two (2) Touch of Magic tickets. The approximate retail value of the prize awarded is equal to $1,563.00. Ten (10) winners will be chosen at random by a drawing held at Legacy Vacation Club Orlando, 2800 North Poinciana Boulevard, Kissimmee, Florida 34746, on January 9, 2012, and each winner will receive one (1) prize. Each winner will be notified by telephone and must claim their prize within ten (10) days of notification or an alternate winner will be selected. Transportation, taxes and any incidental expenses are not included and remain the sole responsibility of each winner. By entering you grant Sponsor the right to use your name or photograph, without compensation, in promotional material. Sponsor is not liable for entries that are incomplete, misdirected, or not actually received before the end date.

New! Lake Buena Vista’s Relaxation Park Our park at Lake Buena Vista is a relaxing area for reading, walking and enjoying the beautiful weather.

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W NO Exterior Enhancements: We’ve added color, architectural enhancements and beautiful landscaping to brighten your experience.

Resort Buzz!

Legacy Vacation Club’s focus is providing you the vacations you deserve as our valued owners. To accomplish this, we’ve added amenities and improved resort appearances so that your entire experience, from the moment you arrive up to the time you depart, is the best we can provide. Check out the enhancements taking place at our Central Florida resorts and book your next vacation at Legacy Vacation Club Orlando or Lake Buena Vista to experience the Legacy difference.

New! Bedding & Linens Sink into the fresh new bedding and linens at Orlando and Lake Buena Vista.

Make a Splash in Orlando! Park yourself at the renovated pool for an afternoon of sun & fun.

Orlando’s Fun Zone The Fun Zone features mini golf, fun-filled daily activities and more!

New! The Marketplace at Orlando Stop in for fresh coffee, tasty treats and hearty sandwiches.

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New! Legacy Park Pavilion Stroll through the park, enjoy a fire-side chat with friends or take the kids to the fountain splash pad - it’s all available at Orlando’s Legacy Park.

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Get More Vacation & Pay Less with Legacy Points Greater Flexibility, Better Perks & 20–50% Lower Annual Fees!

Legacy Vacation Club is pleased to announce the launch of Legacy Points – our new points-based vacation club. This value-added system allows owners greater flexibility, a variety of destinations, and vacation options to suit your family’s needs. Legacy Points was designed to help you to create your dream vacations with ease by assigning your ownership a point value. The club’s point values are based on the interval of time owned. Once you upgrade into the club, your vacation interval is transferred to Legacy Points and you will receive an annual allotment of points every year. How you choose to use your Legacy Points is entirely up to you!

Discover Your Choices • Book all or a portion of your Legacy Points on one vacation or multiple getaways at any destination within the club’s resort network. • Bank your Legacy Points from one year to the next for unbelievable vacation-planning power. • Borrow from next year’s Legacy Points to take a dream vacation this year.

The Perks of Points Complimentary RCI Points® Club ownership includes a corporate membership with RCI Points – opening a world of vacation opportunities with more than 4,000 resorts worldwide. Reduced Annual Fees An added bonus to upgrading to the club is the rate of annual fees. Most owners who transfer their interval weeks to Legacy Points experience a decrease in annual fees of 20–50 percent.*

Legacy Club Perks The more Legacy Points you own, the more Perks you receive through our Legacy Club Perks program that celebrates point milestones with additional benefits!**

Legacy Classic: 50,000+ Legacy Points Reach 50,000 Legacy Points and you are automatically included in the Legacy Classic ownership level.

• Discounted Food & Beverages at Legacy Vacation Club Venues



• 25% off Mid-week Cleaning Services



• 15% off the lowest published Owner Rental Rates for 5 nights annually

Legacy Advantage: 75,000+ Legacy Points At 75,000 Legacy Points you become a Legacy Advantage owner with perks that give you the advantage.

• Priority Check-in Services: Skip the line & enjoy more vacation time!



• Discounted Food & Beverages at Legacy Vacation Club Venues



• 50% off Mid-week Cleaning Services



• 25% off the lowest published Owner Rental Rates for 5 nights annually



• 50% Discount on Resort Activities

Legacy Elite: 120,000+ Legacy Points As a Legacy Elite owner, you receive the perks exclusive to our most distinguished ownership level and ... enjoy the vacation-planning power of 120,000+ Legacy Points!

• Unlimited Complimentary Reservation Transactions



• Preferred Check-in & Check-out Services: Enjoy priority check-in service AND check in early or check out late!



• Discounted Food & Beverages at Legacy Vacation Club Venues



• Complimentary Mid-week Cleaning Services



• 35% off the lowest published Owner Rental Rates for 5 nights annually



• Complimentary Resort Activities

*Rate of reduction in annual fees varies. **All products and services listed are subject to change or discontinuance without notice to owner.

The Proof is in the Experience! Owners are already taking advantage of Legacy Points and are talking about their experiences. Here’s the scoop from a couple of our first Legacy Elite owners!

Simon & Cynthia Griffith Orlando Timeshare Owners Since 1989 Simon and Cynthia Griffith have witnessed great changes in the Orlando resort since becoming owners in 1989. Prior to their 2011 vacation at Legacy Vacation Club Orlando, their last vacation to the resort was in 2006. For their 2011 vacation, the Griffith family decided to give their Orlando vacation resort another try – Simon explained, “We wanted to see how our fees had been used.” From the moment they arrived, Cynthia said that they noticed that “big changes… positive changes” had taken place.

“big changes… positive changes”

Simon commented on the cleanliness of the resort and that the general appearance had been significantly enhanced. Cynthia mentioned that the staff was very friendly and accommodating, and both agreed that the new amenities – especially the Marketplace – were great additions to the resort.

Simon and Cynthia upgraded four weeks to Legacy Points. Simon related, “We were already RCI Points members, but saw the benefit in upgrading to Legacy Vacation Club.” This is especially true regarding their annual fees; Simon said that their annual fees dropped significantly – more than 50 percent! In addition to the annual savings, the couple recognized the flexibility of being able to travel throughout the Legacy Vacation Club resort network, plus transfer to RCI Points to experience worldwide destinations. Simon said that they now have “the best of both worlds.” Legacy Vacation Club is proud to include the Griffiths as Legacy Elite owners and as part of our vacation family.

Want More Information About Legacy Points? If you are interested in learning more about the benefits of upgrading your ownership to Legacy Points, please call 1-866-905-8808.

Vacation N ews FROM THE NETWORK Indian Shores

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The beautiful beach weather extends past the summer months in Indian Shores! Visit in the fall and experience our resort’s makeover, including bright new colors and updated amenities – all designed to make you feel right at home in the Sunshine State.

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Indian Shores

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Palm Coast

Brigantine Beach

Our East Coast Florida resort is the picture of serenity with cool and clean waters flowing through the resort’s lagoon and familyfriendly amenities resort-wide. The resort received a new fitness center this year, and it’s a great destination to practice your golf swing, relax on the beach or visit all the nearby historic attractions.

At our Jersey Shore resort we are in the process of updating each suite with new appliances and flat-screen televisions. We invite you to experience these enhancements for yourself with an Atlantic City beach vacation at historic Legacy Vacation Club Brigantine Beach.

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We’ve made so many major improvements in Reno that you won’t recognize our little resort in the heart of “The Biggest Little City in the World!” Visit in 2011 or 2012 and enjoy the area’s casinos, the beauty of the mountains and the resort’s new look.

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Steamboat Springs – Hilltop Hilltop is undergoing a major interior facelift with new appliances, televisions, granite countertops, mattresses, carpets and new paint colors. We’re also adding amenities and a bright new look for the resort’s exterior. Reserve your winter getaway today – the renovations will be complete by December 31, 2011!

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Steamboat Springs – Suites You are in for a treat when you vacation at the Suites! The resort received a complete exterior update and we’ve begun enhancing interior units with new flooring.

FAQ Questions from Owners – Answers from Legacy Vacation Club!

It is our pleasure to assist you with answers to your questions about vacation ownership. Here are the top owner-asked questions that we answer regularly: Q: When is the annual meeting for my association? A: Annual meeting locations, dates and times vary according to each association. A notification of your association’s annual meeting has been mailed to you prior to the meeting (according to your association’s Bylaws). Q: How far in advance may I reserve my vacation? A: For interval-week ownership, you may reserve your vacation up to 10 months in advance, and you can deposit your week with your exchange company as early as two years in advance with the payment of your annual fees for the weeks deposited. If you are a new club owner, you may reserve your vacation up to 360 days in advance for a standard reservation, and up to 390 days in advance for an additional points’ premium. Q: Does Legacy Vacation Club have an Owner Rental Program for interval-week owners? A: Legacy Vacation Club does not have an owner rental program at this time. If you are unable to use your vacation ownership week within your vacation-use timeframe, you have options. You can choose to deposit your week for exchange, or you could send friends or family members in your place. Q: Can an RCI Points® member convert points to deposit with a different exchange company? A: Once you have converted to RCI Points, your vacations are fulfilled through the RCI Points program and cannot be deposited with any other exchange company. Contact Us! Call 1-800-423-8604 or email [email protected]. Keeping the lines of communication open is vital to our success as a club. If you have questions about your vacation ownership, we invite you to contact us! Owner Services is available to assist you.

Enter to Win an iPad 2! LIKE US ON Like us on Facebook to participate in our upcoming vacation photo contest for the chance to win an iPad 2. On October 1 we will announce a vacation photo contest for our Facebook fans and we are giving our owners a heads up. “Like” us on Facebook now and stay tuned for the details of the contest.

New External Exchange Partnership with RCI® to Improve Owner Experiences Access to nearly 3,700 resorts in more than 100 countries! Legacy Vacation Club has entered an exchange partnership with RCI, the largest exchange network in the world. The new affiliation will streamline our efforts to improve owner experiences when depositing with an external exchange company. While Legacy Vacation Club resorts will no longer have an affiliation with Interval International® (II) as of October 27, 2011, all current owners who are II members have the opportunity to enjoy a membership in the RCI Weeks® program. This membership allows you access to nearly 3,700 resorts in more than 100 countries! If you are a current II member and you have already deposited a week for exchange with II, you may still utilize II for the deposited week you have confirmed. Following October 27, your option for depositing a week for exchange will be through the RCI Weeks program provided you are an RCI member. For more information on the benefits of RCI Weeks, please visit RCI’s Website at www.RCI.com. If you have questions regarding the new exchange partnership, please contact Owner Services.

New Program! Discover Your Resort Network through Legacy Explorations Great News for Interval-Week Owners If you’re an interval-week owner, you now have an all-new program that will allow you to vacation at Legacy Vacation Club resorts. Legacy Explorations is your ticket to new vacation experiences without having to travel outside your resort network. Please note that the Connections exchange program will expire as of October 1, 2011. If you have reserved a Connections vacation for 2012, your reservation is still valid. Connections exchange requests will no longer be taken as of October 1. To reserve a Legacy Explorations vacation, review the resorts available in your network on www.LegacyVacationClub.com and then contact Owner Services with your selection. You’ll give us your home-resort week for the year, and we’ll book your Legacy Explorations vacation. It’s that simple!

Plan Your Next Vacation – Contact Owner Services Today! Call 1-800-423-8604 or Email [email protected]

New Owner Site!

Owner Updates

Visit www.LegacyVacationClub.com to create an online account. If you were registered on the previous Owner Site, there’s no need to create a new username or password. You can log in to the new Owner Site with your current username and password. If you require assistance with your online ownership account, please contact Owner Services at 1-800-423-8604 or [email protected].

2011–2012 Fixed-Week Vacation Confirmation Campaign: “Contact Us to Confirm Your Vacation – We Are Waiting to Hear From You!” Owner Services is reaching out to fixed-week owners by phone, email and mail to assist in confirming vacation plans. You may have received voicemail messages, emails or postcards asking you to “Contact Us to Confirm Your Vacation Plans Today.” If so, please contact us! We are waiting to hear from you.

News about Your Annual Fees We’re committed to providing better service, better accommodations and lower fees in 2012. Annual fees ensure that we can continue to make positive changes. Your annual fees were billed in September and are due by January 1, 2012.

Confirm Your Vacation Plans Today! Call 1-800-423-8604 or Email [email protected]

Nightly Rental Discount for Owners!

Owner Services Now Available 7 Days/Week! Monday – Friday from 9 a.m. – 8 p.m. EST Saturday – Sunday from 9:30 a.m. – 6 p.m. EST

Did you know that as an owner you are able to book nightly rental stays at any Legacy Vacation Club resort at a discounted rate? It’s true! So go ahead… book a few extra nights this year and enjoy more vacation. Easy Online Reservations! www.LegacyVacationResorts.com Promotion Code: OWNER

Pay Your Annual Fees Online

www.MyAccountInfo.com

New Corporate Address for Inquiries

Save the $5 transaction fee!

Please use the following address when sending mail to our corporate headquarters in Orlando, Florida. PO Box 690999 Orlando, FL 32869-0999

Phone Guide Your source for handy contact information.

Owner Services ( Reservations, Exchange Requests, Customer Service) 1-800-423-8604 1-800-588-2680 (Mortgage Payments) 1-877-968-7476 (RCI Points) 1-800-585-4863 (RCI Weeks) [email protected] [email protected] [email protected]

PO Box 690999; Orlando, FL 32869-0999 Pantone Process Blue

Orange PMS 021

Green PMS 357

Cool Gray 11

Yellow PMS 116