LEARNING AND DEVELOPMENT ASSOCIATE 1.
2.
PURPOSE OF POSITION •
Support managers and team members across TDHB with innovative and proactive Learning and Development initiatives.
•
Assist in growing TDHBs learning capability for now and the future.
ORGANISATIONAL VALUES The Taranaki District Health Board (TDHB) is committed to the strategic actions and behaviours of ‘Work Together’:
3.
4.
•
Treating people with trust, respect and compassion
•
Communicating openly, honestly and acting with integrity
•
Enabling professional and organisational standards to be met
•
Support achievement and acknowledging successes
•
Creating healthy and safe environments
•
Welcoming new ideas
WORKING RELATIONSHIPS External
Internal
Regional Learning and Development Contacts Ko Awatea Platform provider External Providers
Human Resources team members Managers and Team Leaders eLearning Course Facilitators TDHB employees Communications team members
ACCOUNTABILITIES Key area of responsibility Support the provision of Learning and Development Programmes and Initiatives Ensure that all courses, programmes and eLearning solutions achieve the intended learning outcomes, through effective design and delivery
Expected outcomes •
Supports the implementation of organisational learning and development strategies and frameworks, as endorsed by Human Resources and TDHB Senior Management.
•
Designs, facilitates and delivers delegated L&D programmes as appropriate/within personal professional scope.
•
Actively promote L&D organisation-wide through numerous avenues of communication.
•
Sources external providers and programmes when/where necessary. Page 1 of 5
Learning and Development Associate
Grow TDHB’s Learning Capability Drive and Support the implementation of innovative and cost-effective learning opportunities within TDHB
Last Updated: September 2016
•
Maintains robust processes for evaluating learning outcomes and facilitates continuous quality improvement based on evaluation outcomes.
•
Ensures L&D data, information and analysis is available to management and staff.
•
Chairs and leads the TDHB Workplace Wellness programme and the associated processes and workplan.
•
Coordinates the Career and Salary Progression process and training on this process for employees under the PSA MECA.
•
Coordinates and implements the Taranaki DHB Long Services Recognition Programme on a quarterly basis.
•
System administrator for the Taleo Onboarding system.
•
Assists the Learning and Development Advisor with any other programmes and functions of the Learning and Development team (e.g. Centralised training processes, policy development, coaching and mentoring framework, talent management processes, leadership development programmes, non-regulated NZQA qualifications, etc.)
•
Works in partnership with TDHB subject matter experts and eLearning facilitators to develop and deliver effective and engaging solutions.
•
Ensures that course facilitators have the tools and resources to become self-sufficient in the development and delivery of eLearning solutions.
•
Maintains an effective course review process to ensure that existing eLearning courses continue to provide effective and accurate materials and achieve the intended outcomes.
•
Ensures that there is an effective process in place for capturing learning data and course completion records within TDHB systems (e.g. Stargarden, trendcare, etc).
•
Maintains networks with eLearning leads across the Midlands DHBs and HSL to assist with the on-going development of best-practice eLearning solutions both locally and regionally.
•
Utilise eLearning technology (e.g. Moodle, Storyline) and instructional design principles to deliver effective and engaging solutions.
•
Coach eLearning facilitators on their role as facilitators and how to effectively utilise the functionalities within Moodle.
•
Provides systems administration and user support for the Taranaki site of Ko Awatea LEARN.
•
Support the HR Team with the implementation and delivery of HR Projects.
Page 2 of 5
Learning and Development Associate
Organisational Accountabilities
Expected Outcome for all Employees
Health Equity
The TDHB strives to eliminate health inequalities and achieve health equity for the Taranaki population. In practical terms this means all staff are required to implement relevant health equity policies, procedures, approaches and guidelines issued from time to time including: • the Pae Ora Framework which requires: o Demonstrating the principles of Partnership, Participation and Protection under the Treaty of Waitangi; o improving understanding of the determinants of ethnic inequalities in health, in particular the “Drivers of ethnic inequalities in health” and the “Pathways to Inequalities” both of which are referenced in the TDHB Pae Ora Framework, Appendix 1; o Ensuring Health Equity assessment is embedded into your practise where services, policies or programmes are expected to improve outcomes for Māori; o Effectively implementing health equity approaches outlined for Health Professionals in “Equity of Health Care for Maori: A Framework” published by the Ministry of Health to support He Korowai Oranga Refresh 2014, national Maori Health Strategy; o Ensuring appropriate health literacy responses are used for effective engagement with Māori; • You must ensure accurate ethnicity data is collected or held for patients and clients you interact with by following the TDHB Ethnicity Data Collection Policy and procedures; You must attend the Cultural Competency training provided by and for staff of the TDHB including Treaty of Waitangi workshop, General/Clinical Refreshers, Engaging Effectively with Maori and any other training identified as essential for staff.
Health and Safety
• • • • • • •
Personal Development
Last Updated: September 2016
Maintains a safe and healthy environment Complies with health & safety policies and procedures Carries out work in a way that does not adversely affect their health and safety or that of other workers Complies with procedures and correctly use personal protective equipment and safety devices provided Contributes to hazard identification and management process Reports accurately near misses/incidents/accidents in a timely manner Participates in health and safety matters
•
Fully contributes to the individual’s team performance and is committed to identify and pursue opportunities for developing new knowledge and skills.
•
Participates in the performance appraisal process where
Page 3 of 5
Learning and Development Associate Organisational Accountabilities
Expected Outcome for all Employees personal performance and development is reviewed.
Supports delivery of a quality service
Understands the Health Sector
5.
•
Willing to accept new responsibilities, acquire and demonstrate relevant new knowledge.
•
Seeks feedback and gains insight and learning from mistakes
•
Knows own strengths, weaknesses, opportunities and limits.
•
Seeks opportunities to develop own knowledge, skills and abilities and keeps up-to-date with current practice.
•
Shares knowledge and seeks opportunities to participate in teaching activities.
•
Demonstrates effective time-management and prioritysetting skills.
•
Works according to professional and organisational standards to provide a high-quality service.
•
Actively promotes a professional image of department and TDHB
•
Supports achievement of organisational and team goals and acknowledges successes.
•
Understands how own role and service/unit/team performance impacts on the success of TDHB.
•
Knows how various parts of Taranaki District Health Board and the wider health sector function and work together.
VARIATION TO DUTIES Duties and responsibilities described above should not be construed as a complete and exhaustive list as it is not the intention to limit in any way the scope or functions of the position. Duties and responsibilities can be amended from time to time either by additional, deletion or straight amendment to meet any changing conditions, however this will only be done in consultation with the employee.
7.
EDUCATION •
8.
Must have relevant qualifications in either HR, Training and Development, Education or Organisational Psychology.
KNOWLEDGE •
Understands the way adults learn.
•
Knows a variety of approaches to learning design and instructional design.
•
Is driven to learn about how individuals develop and progress within their careers and organisations.
•
Understands current trends and best practice in Learning and Development delivery within organisations.
Last Updated: September 2016
Page 4 of 5
Learning and Development Associate
9.
•
Understands how talent management and succession planning processes take place in organisations
•
Knows best practice and industry trends around performance management processes
SKILLS AND EXPERIENCE •
Previous experience in a learning and development or HR projects role.
•
Proven planning and organisational skills, translating strategy into operational actions and managing stakeholders.
•
Ability to build strong relationships and work collaboratively with others, to exercise influence and to use diplomacy to achieve results.
•
Able to competently operate Moodle, Articulate Storyline and Mahara ePortfolio system.
•
Group facilitation and presentation skills
•
Designing and implementing group and individual development interventions
•
Able to design and analyse learning needs surveys
•
Evaluation of learning and identification of return on investment of training costs
Last Updated: September 2016
Page 5 of 5
