Special Tours Included
Lean Supply Chain for Healthcare
• Distribution Center for a Major Medical Supplier The tour will highlight how a major distributor of medical supplies and drugs manages their operations to serve a variety of large hospitals and health systems on a daily basis.
• University of Michigan Hospitals A world-class medical facility with rapidly expanding specialty care functions and healthcare delivery options supported by UMH Material Services.
Who Should Attend The program is suitable for all engineers and mangers concerned with supply and inventory issues as well as logistics and materials delivery issues in any medium to large-scale hospital setting. Those who will benefit include administrative and departmental directors and leaders in contracting and procurement, supply chain services, and resource management.
About the Program Participants will learn how to apply Lean thinking to supply and logistics operations in a healthcare setting. This program draws upon years of experience in successful Lean training by U-M faculty. Their case studies provide useful real-world examples. In addition, it features Lean practices in action at the University Hospital, a 1,796,262 square-foot hospital that houses diagnostic equipment, clinical laboratories, operating rooms, and inpatient and intensive care units. We will cover building supplier-customer relationships, inventory management, and the application of Lean principles in designing and operating a Lean storage system (such as a warehouse) as well as the delivery of goods to multiple points-of-use in a hospital setting.
About Michigan Engineering and Integrative Systems + Design The University of Michigan’s College of Engineering was founded in 1853. Today, Michigan Engineering and its academic departments rank in the top ten in their respective areas (U.S. News and World Report). The faculty’s ongoing research and industry consultation in engineering contribute to Michigan’s strength and impact on professional development. Michigan Engineering’s total research expenditures for fiscal 2012 exceeded $190 million, placing it in the forefront of collegiate engineering research in the U.S. Integrative Systems + Design (ISD) (formerly known as Interdisciplinary Professional Programs), a division of Michigan Engineering, offers credit courses to students on campus and at locations around the world. Recognized as a global leader in online education in addition to offering on campus programs, ISD provides lifelong learning to technical professionals, and has served more than 100,000 with intensive short courses, conferences, professional certifications, and online advanced degree and certification programs. ISD responds to the needs of industry, healthcare, government, the military, and non-profit organizations with specialized education programs. For more information about ISD, visit isd.engin.umich.edu Questions? Email
[email protected]
The Regents of the University of Michigan Mark J. Bernstein, Ann Arbor Julia Donovan Darlow, Ann Arbor Laurence B. Deitch, Bloomfield Hills Shauna Ryder Diggs, Grosse Pointe Denise Ilitch, Bingham Farms Andrea Fischer Newman, Ann Arbor Andrew C. Richner, Grosse Pointe Park Katherine E. White, Ann Arbor Mary Sue Coleman, (ex officio)
The University of Michigan, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action, including Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973. The University of Michigan is committed to a policy of nondiscrimination and equal opportunity for all persons regardless of race, sex, color, religion, creed, national origin or ancestry, age, marital status, sexual orientation, gender identity, gender expression, disability, or Vietnam-era veteran status in employment, educational programs and activities, and admissions. Inquiries or complaints may be addressed to the Senior Director for Institutional Equity and Title IX/Section 504 Coordinator, Office of Institutional Equity, 2072 Administrative Services Building, Ann Arbor, Michigan 48109-1432, (734) 763-0235, TTY (734) 647-1388. For other University of Michigan information call (734) 764-1817. © 2014 The Regents of the University of Michigan 040414
PROFESSIONAL CERTIFICATE PROGRAM
Supply chain operations constitute 30 to 40 percent of healthcare costs, second only to personnel costs* When you consider that, even small efforts to improve efficiency and reduce waste can have a significant impact on an organization’s bottom line. In this course, participants will learn how to apply Lean thinking to supply and logistics operations in a healthcare setting. * Based on figures from ROI Resource Organization and Innovation, an operating division of the Sisters of Mercy Health System.
Learn more and register for upcoming courses at:
isd.engin.umich.edu/LeanSupplyChainHealthcare
Program Details
Instructors Dr. Yavuz Bozer
Frank Krupansky
Professor of Industrial and Operations Engineering, College of Engineering.
Director of Materiel Services for the University of Michigan Health System Warehouse Operations including PAR stocking services, Transactional Procurement, Central Sterile Supply, Patient Equipment, Patient Transportation, and Mail Services.
Dr. Izak Duenyas John Psarouthakis Research Professor of Manufacturing Management and Professor of Technology and Operations, Stephen M. Ross School of Business; Professor of Industrial and Operations Engineering, College of Engineering.
Apply What You Learn in a Hands-On Simulation U-M’s creative, interactive simulation was developed by the instructors specifically to help participants understand how to apply Lean supply chain for healthcare principles to improve their institutions.
Upcoming Program Dates
Certificate A non-credit certificate of professional achievement in Lean Supply Chain for Healthcare will be awarded upon successful completion of this program.
How to Register*
Contact us for the next available public offering of this program by calling (734) 647-7200 or sending an email to
[email protected].
Visit our program web page at isd.engin.umich.edu/LeanSupplyChainHealthcare, send an email to
[email protected] or call (734) 647-7200.
Program Agenda Day One and Day Two (A.M.) Introduction to lean logistics and its applications in healthcare. Lean simulation. Understanding of inventory management tools and techniques and their applications in different areas of the hospital. Understanding vendor-managed inventory and consignment inventory and their applicability. Supplier selection and evaluation. Supplier scorecards.
Day Two (P.M.) Tour the facilities of a major medical supplier and see first hand a cuttingedge distribution facility. We will also discuss the working relationships between the medical supplier and the hospital.
Day Three Review of Lean principles and their application to warehousing. Participants will learn through a Lean warehouse simulation.
Modeling the role and impact of centralized versus point-of-use storage of supplies and materials.
Day Four
Degrees of Success
Application of the well-known milkrun principle in Lean systems to the delivery of supplies and materials to multiple points-of-use in a hospital. Includes review of various technologies and material handling equipment to ensure a streamlined flow with minimum waste while being responsive to customers’ needs.
Day Five The University of Michigan Health System consistently ranks within the top 15 hospitals in the country. The tour of Materiel Services will give visitors the opportunity to view the operations support for supplies, equipment, sterilization, and patient transport to effectively and efficiently support this major academic health system.
Whatever your professional dreams, you’ll be a step ahead with exceptional graduate degree programs offered through ISD. These programs are immediately useful and relevant and some can be completed entirely online. Visit our website at isd.engin.umich.edu to learn more.
Customized Programs
Our professors and industry experts are available to collaborate with you by tailoring programs to meet your specific organizational needs and presenting them at a location of your choice. For more information, contact us at (734) 647-7200 or
[email protected].
Special Tours Included
Lean Supply Chain for Healthcare
• Distribution Center for a Major Medical Supplier The tour will highlight how a major distributor of medical supplies and drugs manages their operations to serve a variety of large hospitals and health systems on a daily basis.
• University of Michigan Hospitals A world-class medical facility with rapidly expanding specialty care functions and healthcare delivery options supported by UMH Material Services.
Who Should Attend The program is suitable for all engineers and mangers concerned with supply and inventory issues as well as logistics and materials delivery issues in any medium to large-scale hospital setting. Those who will benefit include administrative and departmental directors and leaders in contracting and procurement, supply chain services, and resource management.
About the Program Participants will learn how to apply Lean thinking to supply and logistics operations in a healthcare setting. This program draws upon years of experience in successful Lean training by U-M faculty. Their case studies provide useful real-world examples. In addition, it features Lean practices in action at the University Hospital, a 1,796,262 square-foot hospital that houses diagnostic equipment, clinical laboratories, operating rooms, and inpatient and intensive care units. We will cover building supplier-customer relationships, inventory management, and the application of Lean principles in designing and operating a Lean storage system (such as a warehouse) as well as the delivery of goods to multiple points-of-use in a hospital setting.
About Michigan Engineering and Integrative Systems + Design The University of Michigan’s College of Engineering was founded in 1853. Today, Michigan Engineering and its academic departments rank in the top ten in their respective areas (U.S. News and World Report). The faculty’s ongoing research and industry consultation in engineering contribute to Michigan’s strength and impact on professional development. Michigan Engineering’s total research expenditures for fiscal 2012 exceeded $190 million, placing it in the forefront of collegiate engineering research in the U.S. Integrative Systems + Design (ISD) (formerly known as Interdisciplinary Professional Programs), a division of Michigan Engineering, offers credit courses to students on campus and at locations around the world. Recognized as a global leader in online education in addition to offering on campus programs, ISD provides lifelong learning to technical professionals, and has served more than 100,000 with intensive short courses, conferences, professional certifications, and online advanced degree and certification programs. ISD responds to the needs of industry, healthcare, government, the military, and non-profit organizations with specialized education programs. For more information about ISD, visit isd.engin.umich.edu Questions? Email
[email protected]
The Regents of the University of Michigan Mark J. Bernstein, Ann Arbor Julia Donovan Darlow, Ann Arbor Laurence B. Deitch, Bloomfield Hills Shauna Ryder Diggs, Grosse Pointe Denise Ilitch, Bingham Farms Andrea Fischer Newman, Ann Arbor Andrew C. Richner, Grosse Pointe Park Katherine E. White, Ann Arbor Mary Sue Coleman, (ex officio)
The University of Michigan, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action, including Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973. The University of Michigan is committed to a policy of nondiscrimination and equal opportunity for all persons regardless of race, sex, color, religion, creed, national origin or ancestry, age, marital status, sexual orientation, gender identity, gender expression, disability, or Vietnam-era veteran status in employment, educational programs and activities, and admissions. Inquiries or complaints may be addressed to the Senior Director for Institutional Equity and Title IX/Section 504 Coordinator, Office of Institutional Equity, 2072 Administrative Services Building, Ann Arbor, Michigan 48109-1432, (734) 763-0235, TTY (734) 647-1388. For other University of Michigan information call (734) 764-1817. © 2014 The Regents of the University of Michigan 040414
PROFESSIONAL CERTIFICATE PROGRAM
Supply chain operations constitute 30 to 40 percent of healthcare costs, second only to personnel costs* When you consider that, even small efforts to improve efficiency and reduce waste can have a significant impact on an organization’s bottom line. In this course, participants will learn how to apply Lean thinking to supply and logistics operations in a healthcare setting. * Based on figures from ROI Resource Organization and Innovation, an operating division of the Sisters of Mercy Health System.
Learn more and register for upcoming courses at:
isd.engin.umich.edu/LeanSupplyChainHealthcare
Program Details
Instructors Dr. Yavuz Bozer
Frank Krupansky
Professor of Industrial and Operations Engineering, College of Engineering.
Director of Materiel Services for the University of Michigan Health System Warehouse Operations including PAR stocking services, Transactional Procurement, Central Sterile Supply, Patient Equipment, Patient Transportation, and Mail Services.
Dr. Izak Duenyas John Psarouthakis Research Professor of Manufacturing Management and Professor of Technology and Operations, Stephen M. Ross School of Business; Professor of Industrial and Operations Engineering, College of Engineering.
Apply What You Learn in a Hands-On Simulation U-M’s creative, interactive simulation was developed by the instructors specifically to help participants understand how to apply Lean supply chain for healthcare principles to improve their institutions.
Upcoming Program Dates
Certificate A non-credit certificate of professional achievement in Lean Supply Chain for Healthcare will be awarded upon successful completion of this program.
How to Register*
Contact us for the next available public offering of this program by calling (734) 647-7200 or sending an email to
[email protected].
Visit our program web page at isd.engin.umich.edu/LeanSupplyChainHealthcare, send an email to
[email protected] or call (734) 647-7200.
Program Agenda Day One and Day Two (A.M.) Introduction to lean logistics and its applications in healthcare. Lean simulation. Understanding of inventory management tools and techniques and their applications in different areas of the hospital. Understanding vendor-managed inventory and consignment inventory and their applicability. Supplier selection and evaluation. Supplier scorecards.
Day Two (P.M.) Tour the facilities of a major medical supplier and see first hand a cuttingedge distribution facility. We will also discuss the working relationships between the medical supplier and the hospital.
Day Three Review of Lean principles and their application to warehousing. Participants will learn through a Lean warehouse simulation.
Modeling the role and impact of centralized versus point-of-use storage of supplies and materials.
Day Four
Degrees of Success
Application of the well-known milkrun principle in Lean systems to the delivery of supplies and materials to multiple points-of-use in a hospital. Includes review of various technologies and material handling equipment to ensure a streamlined flow with minimum waste while being responsive to customers’ needs.
Day Five The University of Michigan Health System consistently ranks within the top 15 hospitals in the country. The tour of Materiel Services will give visitors the opportunity to view the operations support for supplies, equipment, sterilization, and patient transport to effectively and efficiently support this major academic health system.
Whatever your professional dreams, you’ll be a step ahead with exceptional graduate degree programs offered through ISD. These programs are immediately useful and relevant and some can be completed entirely online. Visit our website at isd.engin.umich.edu to learn more.
Customized Programs
Our professors and industry experts are available to collaborate with you by tailoring programs to meet your specific organizational needs and presenting them at a location of your choice. For more information, contact us at (734) 647-7200 or
[email protected].
Program Details
Instructors Dr. Yavuz Bozer
Frank Krupansky
Professor of Industrial and Operations Engineering, College of Engineering.
Director of Materiel Services for the University of Michigan Health System Warehouse Operations including PAR stocking services, Transactional Procurement, Central Sterile Supply, Patient Equipment, Patient Transportation, and Mail Services.
Dr. Izak Duenyas John Psarouthakis Research Professor of Manufacturing Management and Professor of Technology and Operations, Stephen M. Ross School of Business; Professor of Industrial and Operations Engineering, College of Engineering.
Apply What You Learn in a Hands-On Simulation U-M’s creative, interactive simulation was developed by the instructors specifically to help participants understand how to apply Lean supply chain for healthcare principles to improve their institutions.
Upcoming Program Dates
Certificate A non-credit certificate of professional achievement in Lean Supply Chain for Healthcare will be awarded upon successful completion of this program.
How to Register*
Contact us for the next available public offering of this program by calling (734) 647-7200 or sending an email to
[email protected].
Visit our program web page at isd.engin.umich.edu/LeanSupplyChainHealthcare, send an email to
[email protected] or call (734) 647-7200.
Program Agenda Day One and Day Two (A.M.) Introduction to lean logistics and its applications in healthcare. Lean simulation. Understanding of inventory management tools and techniques and their applications in different areas of the hospital. Understanding vendor-managed inventory and consignment inventory and their applicability. Supplier selection and evaluation. Supplier scorecards.
Day Two (P.M.) Tour the facilities of a major medical supplier and see first hand a cuttingedge distribution facility. We will also discuss the working relationships between the medical supplier and the hospital.
Day Three Review of Lean principles and their application to warehousing. Participants will learn through a Lean warehouse simulation.
Modeling the role and impact of centralized versus point-of-use storage of supplies and materials.
Day Four
Degrees of Success
Application of the well-known milkrun principle in Lean systems to the delivery of supplies and materials to multiple points-of-use in a hospital. Includes review of various technologies and material handling equipment to ensure a streamlined flow with minimum waste while being responsive to customers’ needs.
Day Five The University of Michigan Health System consistently ranks within the top 15 hospitals in the country. The tour of Materiel Services will give visitors the opportunity to view the operations support for supplies, equipment, sterilization, and patient transport to effectively and efficiently support this major academic health system.
Whatever your professional dreams, you’ll be a step ahead with exceptional graduate degree programs offered through ISD. These programs are immediately useful and relevant and some can be completed entirely online. Visit our website at isd.engin.umich.edu to learn more.
Customized Programs
Our professors and industry experts are available to collaborate with you by tailoring programs to meet your specific organizational needs and presenting them at a location of your choice. For more information, contact us at (734) 647-7200 or
[email protected].
Special Tours Included
Lean Supply Chain for Healthcare
• Distribution Center for a Major Medical Supplier The tour will highlight how a major distributor of medical supplies and drugs manages their operations to serve a variety of large hospitals and health systems on a daily basis.
• University of Michigan Hospitals A world-class medical facility with rapidly expanding specialty care functions and healthcare delivery options supported by UMH Material Services.
Who Should Attend The program is suitable for all engineers and mangers concerned with supply and inventory issues as well as logistics and materials delivery issues in any medium to large-scale hospital setting. Those who will benefit include administrative and departmental directors and leaders in contracting and procurement, supply chain services, and resource management.
About the Program Participants will learn how to apply Lean thinking to supply and logistics operations in a healthcare setting. This program draws upon years of experience in successful Lean training by U-M faculty. Their case studies provide useful real-world examples. In addition, it features Lean practices in action at the University Hospital, a 1,796,262 square-foot hospital that houses diagnostic equipment, clinical laboratories, operating rooms, and inpatient and intensive care units. We will cover building supplier-customer relationships, inventory management, and the application of Lean principles in designing and operating a Lean storage system (such as a warehouse) as well as the delivery of goods to multiple points-of-use in a hospital setting.
About Michigan Engineering and Integrative Systems + Design The University of Michigan’s College of Engineering was founded in 1853. Today, Michigan Engineering and its academic departments rank in the top ten in their respective areas (U.S. News and World Report). The faculty’s ongoing research and industry consultation in engineering contribute to Michigan’s strength and impact on professional development. Michigan Engineering’s total research expenditures for fiscal 2012 exceeded $190 million, placing it in the forefront of collegiate engineering research in the U.S. Integrative Systems + Design (ISD) (formerly known as Interdisciplinary Professional Programs), a division of Michigan Engineering, offers credit courses to students on campus and at locations around the world. Recognized as a global leader in online education in addition to offering on campus programs, ISD provides lifelong learning to technical professionals, and has served more than 100,000 with intensive short courses, conferences, professional certifications, and online advanced degree and certification programs. ISD responds to the needs of industry, healthcare, government, the military, and non-profit organizations with specialized education programs. For more information about ISD, visit isd.engin.umich.edu Questions? Email
[email protected]
The Regents of the University of Michigan Mark J. Bernstein, Ann Arbor Julia Donovan Darlow, Ann Arbor Laurence B. Deitch, Bloomfield Hills Shauna Ryder Diggs, Grosse Pointe Denise Ilitch, Bingham Farms Andrea Fischer Newman, Ann Arbor Andrew C. Richner, Grosse Pointe Park Katherine E. White, Ann Arbor Mary Sue Coleman, (ex officio)
The University of Michigan, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action, including Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973. The University of Michigan is committed to a policy of nondiscrimination and equal opportunity for all persons regardless of race, sex, color, religion, creed, national origin or ancestry, age, marital status, sexual orientation, gender identity, gender expression, disability, or Vietnam-era veteran status in employment, educational programs and activities, and admissions. Inquiries or complaints may be addressed to the Senior Director for Institutional Equity and Title IX/Section 504 Coordinator, Office of Institutional Equity, 2072 Administrative Services Building, Ann Arbor, Michigan 48109-1432, (734) 763-0235, TTY (734) 647-1388. For other University of Michigan information call (734) 764-1817. © 2014 The Regents of the University of Michigan 040414
PROFESSIONAL CERTIFICATE PROGRAM
Supply chain operations constitute 30 to 40 percent of healthcare costs, second only to personnel costs* When you consider that, even small efforts to improve efficiency and reduce waste can have a significant impact on an organization’s bottom line. In this course, participants will learn how to apply Lean thinking to supply and logistics operations in a healthcare setting. * Based on figures from ROI Resource Organization and Innovation, an operating division of the Sisters of Mercy Health System.
Learn more and register for upcoming courses at:
isd.engin.umich.edu/LeanSupplyChainHealthcare
