LEAN MASTER BLACK BELT
Leading Edge Group, 60 St. Clair Avenue East, Suite 805 Toronto, ON M4T 1N5 www.leadingedgegroup.com
LEAN MASTER BLACK BELT
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Program Overview Leading Edge Group’s Lean Master Black Belt program will take you through a new stage of your Lean journey - the process of moving to the master level of Lean where you are expected to take a more holistic and strategic approach to your deliberations. At the end of this stage of your journey, you will be expected to transform your organization and to lead it on its Lean journey. Where a Master Black Belt differs from other belts is in their holistic approach and their understanding of the bigger picture. As the first among equals, their role is to ensure that there is a Lean strategic plan and that it is deployed. They will be natural leaders and mentors. They will also be natural educators and someone that is approachable to all. They will have an uncanny knack for knowing when to get involved and when to mentor. Their knowledge of Lean is the backbone of their position within the organization.
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LEAN MASTER BLACK BELT
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Aims and Objectives The aims of this program are to: •
Develop your skills through challenging your perceptions and to stimulate you to become an implementer of change
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Expand your horizons and scope of influence
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Develop enterprise-wide problem solving skills
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Develop mentoring skills
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Provide you with an in-depth working knowledge of Lean strategy development and deployment
Upon completion of the program, you will be able to: •
Identify where any organization is in terms of its continuous improvement journey
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Identify enterprise-wide ‘burning bridges’
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Identify and understand the current culture of an organization
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Advise the senior management team on necessary changes to improve the business
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Mentor other belts on Lean initiatives
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Run enterprise Kaizens (Jishuken)
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Evolve Lean tools/techniques to meet the needs of the enterprise
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Work with the senior management team to address and resolve enterprise problems
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Lead significant problem solving initiatives
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Lead the senior management through the Lean strategic planning process
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Drive the deployment of the strategic plan
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Drive the behavior and organizational changes needed to create and sustain a culture of continuous quality improvement
© 2013 Leading Edge Group. All rights reserved.
LEAN MASTER BLACK BELT
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Structure This program rogram is based on three learning pillars that are designed to take participants through the process of an enterprise continuous improvement transformation.
Learning Pillar 1 "Where are we now?"
Learning Pillar 2 "What do we need to change?"
Learning Pillar 3 "How do we change it?"
Each pillar is six months in duration and contains a body of knowledge that will bring participants through the necessary aspects cts of a continuous improvement transformation. The body of knowledge will help participants understand erstand the current reality, challenge the status atus quo, identify the key stages in the transformation and create the environment to inspire all to take the Lean journey with them. them
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LEAN MASTER BLACK BELT
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Body of Knowledge Overview The body of knowledge for each pillar contains a number of modules, core text books, webinars and pre-recorded presentations on relevant topics.
Learning Pillar 1 Subject areas:
Tools and techniques overview:
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Definition of existing culture
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Enterprise Mapping
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Defining the required culture (Kata)
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Enterprise Kaizen techniques (Jishuken)
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Lean in non-traditional areas
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Expanding and evolving Lean
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Lean accounting
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Visual management
Learning Pillar 2 Subject areas:
Tools and techniques overview:
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Enterprise problem solving
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Six Sigma
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Supply chain/Value stream analysis
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Theory of Constraints
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Lean innovation/Product development future planning
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Benchmarking
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FMEA
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Mura and Muri
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Lean in R&D/new product/service development
Learning Pillar 3 Subject areas:
Tools and techniques overview
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Hosin Kanri
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Hosin Kanri
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Strategic deployment
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"Catch ball"
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Organization behavior and development
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Program management
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The Harada method
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Project buckets
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SWOT
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Force field analysis
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Corporate social responsibility
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Risk identification and analysis
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Change management
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"Green is Lean"
© 2013 Leading Edge Group. All rights reserved.
LEAN MASTER BLACK BELT
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Program Assessment The program is based on continuous assessment for each pillar and the Master Black Belt project. Marks are allocated for each pillar based on assignments, discussion forum participation and log book/diary submission. Participants are provided with their marks for each assessment item at the end of each pillar with feedback.
Assignments Each pillar will have two assignments to be completed on relevant topics.
Log book/Diary Participants will also be expected to maintain log book/diary where they will list the initiatives that they have started, been involved with or mentored. The purpose of this is to assess how participants are developing as Master Black Belts. The log book will be reviewed at the end of each pillar.
Discussion Forum Participation Topics will be posted for discussion every two weeks and participants are required to respond.
Lean Master Black Belt Project Running throughout the program will be the Master Black Belt project (MBBP) focused on an enterprise level initiative.
Program Delivery The program combines distance/on-line learning and face-to-face instruction. Program materials are provided through an on-line Learning Management System (LMS) portal – Moodle. Participants receive access to module notes; required and recommended readings; webinars; a Master Black Belt discussion forum; supplementary resources and guidelines/templates for program assessment. Faceto-face instruction is provided through web conferencing and on-site visits.
Mentoring Support Participants will be assigned an expert mentor for the duration of the program to provide any clarification on subject matter queries as well as further information on the assessment elements of the program. One-to-one discussions will also be scheduled on a monthly basis to review progress and ‘deep dive’ into particular subject areas or challenges that the participant is addressing.
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Key Faculty Dermot Freeman MSc Lean Sigma Master Black Belt Dermot has been practi practicing cing Lean in its many guises across a variety of environments ironments since 1979. Over the past 30 years he hass implemented programs in QWL, zzero defects, world class manufacturing anufacturing and Lean in a diverse range of companies. Dermot is a key lecturer in the Leading Edge Group/University College Cork postgraduate graduate diploma dip Lean Black Belt - program since 2010 and mentors Black Belt practitioners from various industries including medical device, pharmaceutical, eutical, food, retail, amongst others. He has been a keynote speaker aker on Lean implementation at iinnovation conferences in several cities in Japan and has also presented at conferences/workshops in the USA, UK, China, Ireland and Canada. Educated at University College Dublin, Ireland; University of Waterloo, Ontario and University of Limerick, Ireland; Dermot has operated at site management level for AHS and Baxter in Canada during the 80s, Oral-B and Gillette dur during the 90s as well as Olympus and Beckman Coulter during the 00s. He has supported the implementation of operational excellence across manufacturing, laboratory, administration and nd service companies. Dermot has also coordinated the roll roll-out out of the DBS (Danaher Business System) within Beckman Coulter following Danaher’s takeove takeover of the Beckman Coulter organization. DBS is, in essence, essence the Toyota Production System (TPS)) and it invo involves continuous improvement at a constant ant level throughout the organization. Policy d deployment is at the heart of DBS, and its transfer to meaningful projects and actions is a critical compo component of what the Danaher organization ation has achieved over the years. Dermot is a seasoned Lean practitioner who is just as comfortable in the boardroom as in ‘Gemba’. His 32 years of experience leaves him in a p position osition to know what has worked and, more importantly, what has not.
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LEAN MASTER BLACK BELT
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Nick Ustianowski MSc Lean Sigma Master Black Belt Nick’s business creed is to support real, sustainable and meaningful change that maintains and delivers high performance. Nick moved to Ireland in January 2000 to take up a position with the Pfizer drug product plant in Cork. Previous to this, he worked with corporations including Abbott Labs and Norton Healthcare in the UK, having qualified with a BSc in Chemistry and an MSc in Industrial Pharmaceutical Science from the University of Greenwich. Nick has a total of over 20 years experience in mu multinational ltinational corporations and has led and mentored a significant number of Lean and Six Sigma projects. Nick held various manufacturing manageri anagerial positions within the Pfizer Corporation and operated, since 2008, as an internal consultant for operational eexcellence. xcellence. His success was measured by the pride and ownership displayed by staff members. Since the start-up up of the Pfizer facility, the plant has had an outstanding and constantly improving record in safety, customer service, quality, continuous improvement and cost. ber of ways – through clear direction, influencing teams and He provided support in a number individuals; coaching from a technical, personal and team development perspective; performance management and facilitation through Kaizens, team feedbac feedback,, culture and change management. From a manufacturing perspective, Nick delivered a 30% reduction in site lead time, a 70% reduction in site lead time variation and d delivered on all site and end end-to-end end value stream commitments. Nick is a Lean Sigma Masterr Black Belt (MSc Strategic Quality Management) awarded from the University of Limerick as well as qualifying with Lean Sigma Black Belts in 2004.
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LEAN MASTER BLACK BELT
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Jane Bishop MSc Lean Sigma Master Black Belt Jane knew several good reasons to pursue a career in nursing. Firstly it was a family business, her sister is also a nurse and and, secondly, secondly a career in nursing provided her with job security and stability. It also provided the certainty of spending important seasonal holidays such as Christmas with her friends at work work. Training as a registered general nurse urse in London, UK, Jane soon found an area of nursing that was well suited to her high energy levels and her need to solve problems rapidly - the Emergency Department. After rising through the ranks from sstudent to Emergency Department head nurse urse and also qualifying qua as a registered paediatric nurse urse on route, Jane decided to work in the Emergency Department of Palm West Hospital, Florida. Working in the USA exposed Janee to Lean working practices in healthcare fo forr the first time. She became lead for the peer review committee on quality issues and gained extensi extensive ve insight into risk management and continuous quality processes within a healthcare setting. Returning to Ireland, Jane studied for a Master’s Degree in Strategic Quality Management nagement and Lean Systems and graduated with Honours from the University of Limerick Limerick,, Ireland. Her job as trauma services manager in the Health Service Executive (HSE) allowed her to bring Lean thinking to both the senior management team and front line staff in Waterford Regional Hospital, Ireland. As a senior consultant and trainer for Leading Edge Group in Canada, Jane has travelled extensively and has led an array of Lean Six Sigma p projects in both the public and private sector.
© 2013 Leading Edge dge Group. All rights reserved.
LEAN MASTER BLACK BELT
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Benefits The Master Black Belt program: • Provides an international certification and a qualification that is recognized as the highest accolade in continuous improvement, thereby enhancing career development opportunities for individuals •
Is reflective of changing industry needs
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Is focused on culture, innovation and empowerment – key factors for sustainable continuous improvement transformations
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Facilitates a significant return on investment
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Creates internal capacity to lead an enterprise-wide transformation
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Has been developed in conjunction with industry
Further Information For further information and an application form for the program, please e-mail
[email protected] .
© 2013 Leading Edge Group. All rights reserved.
