KOTO Vocational Training Centre - a social enterprise model

Foreword • 

KOTO’s 24-month hospitality, English and life skills program enables Vietnam’s street and disadvantaged youth to acquire the skills to gain employment and break the poverty cycle.

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KOTO provides a family environment where the trainees can be themselves and grow into happy, confident young adults ready for the rigors of the hospitality industry and to deal with life’s challenges.

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KOTO is a not for profit social enterprise and is free of charge for trainees to attend. KOTO’s revenue comes largely from its restaurants and catering service, as well as its trainee sponsorship program. All profit is invested back into the organisation for the good of the trainees.

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Recruited trainees are further provided with initial heal checks, vaccinations, uniforms, laundry, meals, accommodation in shared housing, and a monthly training allowance.

OUR MISSION We believe street and disadvantaged youth should have access to holistic and vocational skill development opportunities, in a nurturing environment, where each family member builds self-confidence and is empowered to live a life of dignity and happiness. OUR VISION As a social enterprise that provides positive change to the lives of street and disadvantaged youth, our vision is to be increasingly internationally prominent and successful, allowing us to spread our model to more communities. Wherever there is abandonment, neglect and abuse, we will be there. OUR CULTURE We are a family who cares about all others and where big smiles bring the promise of love, compassion and security. We work hard because we believe we can make a difference and because we love our organization for all it represents.

Organizational Chart of KOTO KOTO Int l

KOTO SG

KOTO HN

Restaurant

Training Centre

Functional Departments

Restaurant

Training Centre

Functional Departments

Recruiting trainees •  Every six months, we recruit up to 30 street or disadvantaged youths (16-22 years old) who come from extremely difficult life circumstances. •  Youths will have to send in their applications for screening round •  Potential trainees will be invited for Open Day – learn more about KOTO, take basic literary and math tests •  KOTO will visit homes of suitable applicants and interview those who have passed this stage • Recruitment process usually takes up to 3 months depending on the number of applications received.

Training Curriculums

Front of House

Kitchen

•  Our curriculum are accredited by Box Hill Institute of Australia. •  Our trainees graduate with not only the KOTO certificate of completion, but also an internationally recognised hospitality accreditation.

Training Curriculums 1-3 months Orientation Introduction to Hospitality Industry Introduction to lifeskills Basic English Basic computer skills Health checks & vaccinations Extracurricular activities/ sports

Training Curriculums 3-12 months Front of House (FOH) or Kitchen Training English Lifeskills Training at the restaurant Extracurricular activities/sports

Training Curriculums 12-18 months •  •  •  •  •  •  • 

Advanced FOH and Kitchen Training English Life skills Training at the restaurant Work experience (in groups) Extracurricular activities/sports Mentoring

Training Curriculums 18 – 24 months •  •  •  •  •  •  •  • 

Advanced English 3 months work experience Jobseeking skills Communication skills Training at the restaurant Special workshops Extracurricular activities/sports Mentoring

Training Curriculums •  By month 18th, trainees will move out of KOTO house with KOTO s financial support and start their independent living period as small groups or individual. •  During their traineeship trainees are also required to do 15 hours of compulsory community service per year. Their way of giving back to the community includes: visiting orphanages, feeding and caring for the elderly, and joining environmental protection projects. In addition trainees take part in our annual Winter Appeal event where they provide food, clothing and entertainment to a leper colony.

Trainee s benefits after 24 month training program •  Receive an international recognised Certificate II in Hospitality Industry from Box Hill TAFE Institute in Australia. •  Achieve professional hospitality skills •  Find good jobs in hospitality industry •  Join KOTO Alumni – where they will have a greater chance to access advance training programs, to participate social events or job opportunities, and to further education scholarships.

Graduation

KOTO Graduates– Where do they work ? KOTO graduates are now working at hotels and restaurants such as: Sheraton Hotel, Dubai

Le Pub, Hanoi

Sofitel Metropole, Dubai

Saparooms Hotel, Sapa

The Nam Hai, Hoi An

Elephant Restaurant, HCMC

Sofitel Metropole, Hanoi

Halong Cruise, Hanoi

Sofitel Plaza, Hanoi

Columbus Tourism, Hanoi

Boomerang Hotel, QLD Australia

Five Restaurant, Hanoi

Nikko Hotel, Hanoi

I-Travel, Hanoi

Hilton Hotel, Hanoi

M Hotel Hanoi

Intercontinental Hotel, Hanoi

Melia Hotel, Hanoi

Sheraton Hotel,

Capital Graden Hotel, Hanoi

Pepperonis, Hanoi

The VINE, Hanoi

Le Pub, HCMC

Da Luva Cafe, Hanoi

Pandanus Resort, Mui Ne

And more ...

Sand Dollar Bar, Mui Ne

Training Centre

•  Well-equipped classrooms, practice bar, training and commercial kitchens for both theory and practical trainings. •  KOTO library has a collection of over 2,500 books and 17 computers for trainees to read and learn basic IT skills

Training Kitchen

Restaurant - KOTO

How are we working towards sustainability Sustainable Model

trợ Tài

óp

Đào tạo

ên g Quy

•  RED – Operations •  GREEN – Donations •  DARK GREEN – Education •  DARK BLUE Sponsorships

Hoạt động kinh doanh

Mô hình hoạt động ổn định

KOTO – Development Orientations •  Drive extra income by expanding and exploring more business trading opportunities •  Become a flagship social enterprise model in Vietnam, which is willing to guide and share experience to support the development of other social enterprises. •  Replicate KOTO model in different cities of Vietnam and other countries.

Know One Teach One Biết Một Dạy Một!

KOTO Vocational Training Centre Hà Nội No 9 Alley 52/28 To Ngoc Van street Tay Ho district, Ha Noi, Vietnam

KOTO Restaurant 59 Van Mieu street, Dong Da district, Ha Noi

KOTO Vocational Training Centre Sài Gòn 829 Huỳnh Tấn Phát street District 7, Ho Chi Minh City