Kingston Fire & Rescue

2013 Annual Report For information on programs and services, or to obtain a copy of this document, go to Fire & Rescue section on the City of Kingston website at www.CityofKingston.ca/fire This document is available in alternate formats by request. Formats

re. TABLE OF CONTENTS MESSAGE FROM THE COMMISSIONER ..................................................................... 3 MESSAGE FROM THE FIRE CHIEF .............................................................................. 4 Fire Department Organizational Structure ....................................................................... 5 ADMINISTRATION DIVISION ......................................................................................... 6 The Chief’s Office ............................................................................................................ 6 FIRE PREVENTION/PUBLIC EDUCATION DIVISION ................................................... 7 Fire Station Tours ............................................................................................................ 8 School Lecture Programs ................................................................................................ 9 Community Events .......................................................................................................... 9 Fire Prevention Week - October 6 to 12th 2013 ............................................................. 9 Media Resources .......................................................................................................... 10 Code Enforcement ........................................................................................................ 10 Fire Cause and Investigations ....................................................................................... 11 Community Development .............................................................................................. 11 TRAINING AND STAFF DEVELOPMENT DIVISION.................................................... 12 Regional Training Centre .............................................................................................. 13 MECHANICAL AND TECHNICAL MAINTENANCE DIVISION ..................................... 15 COMMUNICATIONS DIVISION .................................................................................... 16 EMERGENCY OPERATIONS DIVISION ...................................................................... 18 Summary of Kingston Fire & Rescue and map of districts ............................................ 18 District response ........................................................................................................... 19 Emergency incident response by district graph ............................................................. 20 Apparatus response by fire station graph ...................................................................... 21 Emergency Response Statistics .................................................................................... 21 Summary chart of incident type by district ..................................................................... 22 Total dollar loss in 2013 ................................................................................................ 23 “Williamsville Fire” 663 Princess Street, Kingston, Ontario ........................................... 27 OFFICE OF EMERGENCY MANAGEMENT ................................................................ 27

2|Page Kingston Fire & Rescue 2013 Annual Report

MESSAGE FROM THE COMMISSIONER

This Annual Report is designed to provide Council and the public with an overview of the year’s activities and achievement. In 2013, the City of Kingston’s Fire & Rescue Department (KFR) experienced some significant change. On January 7 th the new Fire Chief Rhéaume Chaput was appointed as head of Kingston Fire & Rescue. Throughout the year new programs, initiatives and service delivery changes occurred and on December 17th one of the biggest demands placed upon KFR occurred with the major fire on Princess Street. The new leadership and direction of the department has been significant and noticeable. A revised focus on fire prevention, community involvement and business operations has helped to enhance fire safety in our community. I am confident that KFR will continue to focus on continual improvement and enhance its operational effectiveness. Kingston Fire & Rescue is well positioned to continue to provide quality emergency service to the citizens and visitors of Kingston now and into the future. As Commissioner responsible for Kingston Fire & Rescue, and on behalf of the City’s Corporate Management Team, I would like to commend the KFR team for their many accomplishments of the Department in 2013.

Denis Leger, Commissioner, Transportation, Facilities and Emergency Services

3|Page Kingston Fire & Rescue 2013 Annual Report

MESSAGE FROM THE FIRE CHIEF

In January 2013, I had the pleasure and honour of coming to the City of Kingston as its new Fire Chief. The 2013 year has been a very busy and productive one for Kingston Fire & Rescue with many new initiatives and activities. This annual report provides an overview of some of those key activities and statistics related to fire operations in 2013. KFR is committed to providing the highest level of service to our community though a comprehensive delivery of services using three lines of defence: fire safety education, fire code enforcement and rapid and effective emergency response. We have enhanced our first line of defence “fire safety education” through several new initiatives including the “Wake Up Kingston” smoke alarm program. This program enhances the safety of occupants by educating and installing working smoke alarms in residential homes. Our second line of defence “fire code enforcement” has focused on more of a comprehensive risk management and realignment of resources to enhance code enforcement efforts. A new records management system provides a comprehensive review of code enforcement activities to enhance our capacity. Our third line of defence “rapid and effective emergency response” was enhanced through operational changes and enhanced training including the addition of incident response training and certification program that enhances company officer skills on how to standardize emergency response operations. Through systematic processes of linking the three lines of defence it will enable KFR to prevent fires, reduce losses, injuries and deaths, and ensure firefighter health and safety. I would like to thank all KFR employees for their hard work and dedication to this department. It is through the support and effort of all employees that we are able to achieve success.

4|Page Kingston Fire & Rescue 2013 Annual Report

Fire Department Organizational Structure Kingston Fire & Rescue is organized into seven Divisions:       

Administration Division Fire Prevention/Public Education Division Training and Staff Development Division Mechanical and Technical Maintenance Division Communications Division Emergency Operations Division Office of Emergency Management

The following is the Kingston Fire & Rescue Organizational Chart:

Fire Chief

Administrative Assistant to the Fire Chief

Emergency Management

Finance Clerk

Deputy Chief

Deputy Chief

Community Standards

Operations

Assistant Chief Mechanical Officer

Mechanics

Building Maintenance & Supplies

Director of Fire Prevention

Fire Inspectors

Secretary

Quartermaster

Suppression

Executive Officer

Communications

Assistant Chief Director of Training

Training Officers

Operational Development

5|Page Kingston Fire & Rescue 2013 Annual Report

ADMINISTRATION DIVISION Rhéaume Chaput Greg Robinson Don Corbett Neville Murphy John Cross Tara Perry  Kim Benn

     

Fire Chief Executive Officer Deputy Fire Chief Deputy Fire Chief Emergency Management Administrative Assistant to the Fire Chief Finance Clerk

The Chief’s Office The Fire Chief’s office establishes departmental policies and priorities and is responsible for the overall management of the Kingston Fire & Rescue service. Among these responsibilities are: establishment of personnel standards and policies, work schedules, public relations and the continuous review of operations and performance. Fiscal management of administrative processes, including oversight of the operating and capital projects, also fall under the Chief’s scope of work. Additionally, the Chief’s Office develops and implements new programs and initiatives in alignment with the overall City Administration’s key goals and priorities. In 2013, the Chief’s office in conjunction with support from the department of Information Systems and Technology implemented a comprehensive department wide records management system (RMS). The records management system provides a process to systematically control Kingston Fire & Rescue operational records, in order to meet operational business needs, identify areas of operational effectiveness, meet statutory and fiscal requirements, and community expectations. Effective management of KFR information allows fast, accurate and reliable access to records, ensuring the timely retrieval of pertinent information and the identification and protection of vital and historically important records. The RMS also provides a better platform for integration into the City of Kingston corporate records management system.

6|Page Kingston Fire & Rescue 2013 Annual Report

FIRE PREVENTION/PUBLIC EDUCATION DIVISION The Fire Protection and Prevention Act, 1997 (FPPA) was proclaimed into law on October 29, 1997 and introduced a new framework for the provision of fire protection in Ontario. Kingston Fire & Rescue implemented significant change in 2013 to enhance this mandate. Kingston Fire & Rescue works in conjunction with a variety of community groups and organizations and provides leadership in public education within the community. KFR is committed to reducing the loss of life and property and the protection of the environment. This is achieved through the three lines of defence. The first line is through public fire and life safety education. Our fire prevention staff and firefighters bring life-saving messages to the community through several different programs, from school and business lectures, to our home smoke alarm safety program “Wake Up Kingston” Working Smoke Alarms Save Lives. Our smoke alarm inspection program commenced June 1st, 2013 for 15 weeks concluding mid-September. The “Wake Up Kingston” program was conducted by firefighters who attended 1,083 residential homes throughout selected areas of the city. This program was designed to address older building stock and high risk areas leveraging the use of on duty firefighters when not attending to other emergency responses or other duties.

The 2013 “Wake Up Kingston” campaign was a great success by increasing public awareness of the importance of working smoke alarms. The importance of this program cannot be overstated. Smoke alarms are a key part of a home fire escape plan. When there is a fire, smoke spreads fast. Working smoke alarms give you early warning so you can get outside quickly.

7|Page Kingston Fire & Rescue 2013 Annual Report

The following is a graph with the results of the 2013 Wake Up Kingston campaign: 2500

2000

1500

1000

500

0 Total Residences Visited

Residences Residences Residences Residences Total Smoke without a without a that required a that required Alarms Tested smoke alarm working smoke alarm batteries installed smoke alarm installed installed in a on every level smoke alarm

Fire Station Tours Fire Prevention saw an increase in the interest of station tours with fire safety messages being delivered by emergency response personnel. The fire department provides fire station tours to school children, families, and a number of diverse community groups. These tours provide the fire department with an invaluable opportunity to educate these groups within the community. During these tours children are taught the importance of not playing with matches and lighters, knowing the sound of a smoke alarm and what to do if they hear it, to ‘stop, drop and roll’ if their clothes catch on fire and more. This helps embed a culture of fire safety in the children. During all station tours, participants are taught important fire safety information and they get a closer look at the fire trucks, the equipment and how they are used.

8|Page Kingston Fire & Rescue 2013 Annual Report

School Lecture Programs Educational programs remain the most cost effective way to prevent fires. Kingston Fire & Rescue provides an assortment of fire safety education programs to both the public and private sector educational institutions. Our primary focus is providing valuable fire safety information to the kindergarten and grade four students. The following is a breakdown of 2013 school sessions: Grade Kindergartens Grade Four Totals

SESSIONS 28 82 110

ATTENDEES 650 2,546 3,196

Community Events During the year our firefighters, fire prevention staff and ‘Sparky’® the Fire Safety Dog, who is our fire safety mascot, attended many community, organization and social events, such as the annual Santa Clause Parade. Kingston Fire & Rescue participated in approximately 47 community events with exposure for our education and public relations program resulting in the distribution of fire and life safety educational materials to approximately 18,472 community members. These types of events allow us unique and informal opportunities to answer questions the public may have about the fire department, fire safety, or simply give the public a closer look at the fire apparatus and equipment.

Fire Prevention Week - October 6 to 12th 2013 “Prevent Kitchen Fires and Get Cooking with Fire Safety!”

During Fire Prevention Week, members of Kingston Fire & Rescue held a series of media events in addition to operating open house events at selected fire stations across the city. Displays

9|Page Kingston Fire & Rescue 2013 Annual Report

consisted of banners and a display board with a number of smoke and carbon monoxide alarms. The purpose was to educate the public on the dangers of cooking fires and the different types of life safety equipment available. Members of Kingston Fire & Rescue actively participated in the distribution of fire safety materials in addition to being available to answer any questions the public. The successful week was wrapped up on Saturday, when Kingston Fire & Rescue hosted a Fire Prevention Week outdoor event, which included a variety of events such as: pancake breakfast, fire themed workshops for kids, a junior firefighter challenge, and auto extrication demonstration. Kingston Fire & Rescue finds that participation in local community events provides an opportunity to speak to a number of different groups and citizens with regards to fire safety. Media Resources Kingston Fire & Rescue has a comprehensive web site, containing a vast array of fire safety and fire service information at: www.cityofkingston.ca/fire. In 2013 Kingston Fire & Rescue incorporated social media and established a Kingston Fire & Rescue Facebook page and twitter account that has in excess of a post a week relating to Fire Prevention messages and updates for the public in addition to other departmental activities. The fire prevention division incorporates various methods of communication to assist in fire department programs. The local newspapers, publications, radio and television are all used to promote fire safety throughout the year. Code Enforcement The enforcement “line of defense” is delivered by the fire prevention division. This is accomplished by enforcement of various codes, performing routine fire safety and complaint inspections. The enforcement element addresses mandated code compliance issues, enforcing municipal by-laws, issuing orders and court action as required. The enforcement component reviews and approves various permits, construction plans, site plans and subdivision/development agreements. Our fire inspectors strive for voluntary compliance to the Ontario Fire Code however there are times, when owners refuse to comply. In these instances, the fire code violations are pursued in Provincial Offences Court.

10 | P a g e Kingston Fire & Rescue 2013 Annual Report

Fire Cause and Investigations Comprehensive investigations were conducted following all major fire incidents in Kingston. Findings are used to identify fire safety risks, preventable behaviours and deliberate fire causes. Joint investigations are regularly conducted with the Kingston Police Service, Office of the Fire Marshal and other agencies to identify fire origins. Community Development Kingston Fire & Rescue is actively engaged in supporting the development community. Kingston Fire & Rescue continues to focus on improving service delivery to the development community to ensure fire safety in imbedded in all development in Kingston. In 2013 KFR prevention provided 374 Building Plan Reviews, 172 technical circulations, 47 pre-consultation and ongoing support field Inspections.

11 | P a g e Kingston Fire & Rescue 2013 Annual Report

TRAINING AND STAFF DEVELOPMENT DIVISION The Training Division offers a high level of specialized training, supplemented by onshift instructors, external instructors, educational institutions and in-house fire service staff. In 2013 the Training Division experienced major changes and expansion of services to staff. Training has expanded to incorporate more online training. Webbased training provides an online environment that combines interactive virtual classroom learning and web seminar capabilities to enable eLearning throughout the department. The web based training is designed to meet the needs of firefighters and officers in a convenient, secure and cost-effective manner. The eLearning blue card command certification program was introduced in 2013 to senior officers. This web based fifty hour program is a state of the art training and certification program that teaches Company and Command Officers how to standardize local incident operations across their organization. The program uses a blended learning experience of online and in-class simulation training which focuses on the five major structural types that fires typically occur in. Driver Training and Licensing The Training Division maintains a record of the status of all members’ driving licenses. Training staff are registered with the Ministry of Transportation as a ‘Signing Authority’ and may upgrade driver’s licenses and conduct examinations for the members of KFR as required. Examination Process The Training Division conducts examinations under the direction of the Deputy Chief. This includes researching examination material relevant to the classification of examination. The Training Division administers exams and monitors the written, oral and practical evolutions in reclassifications and promotions. The Training Division provides recommendations to management for the progression of a firefighter’s rank. The Training Division has expanded training internally to deliver medical training and hazmat resources. Instructors within the fire suppression staff have been developed and trained to provide first aid, cardiopulmonary resuscitation (CPR) and automated external defibrillator (AED) training to all KFR staff. The development of the hazmat program which began in 2012 has progressed with firefighter training, and it is anticipated that the complete program will be developed and training received by the end of 2014.

12 | P a g e Kingston Fire & Rescue 2013 Annual Report

Recruit Training In 2013 ten new firefighter recruits for the career suppression division received the recruit training package. Kingston Fire & Rescue provides new recruits with an in-house training program that encompasses the training requirements and qualifying standards mirrored by NFPA 1001 Firefighter I and Firefighter II. This program must be completed and an examination passed before the recruits are assigned to active duty. A formal graduation ceremony is held for family and friends at the completion of the twelve week program. In the fall of 2013 a recruit course of seventeen recruits was conducted for volunteer firefighters. This program is conducted on evenings and weekends to train to be volunteer firefighter. This recruit training takes a major commitment and dedication with approximately six months and over 250 hours of training to achieve the level of Firefighter 1 in order to respond as a volunteer firefighter. Regional Training Centre The regional training centre, which has been in development for years, had its first full season of operation. This has enhanced firefighter training immensely by providing a facility that KFR can access for live fire training of all staff. Through the development of the training centre firefighters have been able to conduct numerous fire suppression training evolutions in a controlled and safe environment. In 2013 all suppression personnel, including Captains, District Chiefs and Assistant Deputy Chiefs had an opportunity to participate in live fire evolutions. The live fire props within the training centre were trained on regularly to practice fire responses. Firefighters were able to simulate room and content fires which enabled skills that ranged from pump operations to incident command, forcible entry, search and rescue, ventilation and fire attack to be practiced in a practical and safe environment. Combining all of the skills in a sequential, comprehensive manner is the key to be able to function efficiently and skillfully on a fire scene and this was done throughout the department. All aspects of managing a fire scene were reviewed regularly. In addition to live fire training, additional high angle rescue technicians were trained using the training centre. The high angle technicians provide confined space, structural collapse and trench rescue. These technicians will support the technical rescue program through the succession of retiring members as well as passing on skills and knowledge to the other firefighters.

13 | P a g e Kingston Fire & Rescue 2013 Annual Report

The rural firefighters enhanced their training on the crucial role of water shuttle delivery. This was completed over several months with a formal water shuttle accreditation which took place at the end of October. The volunteer firefighters involved achieved the required water shuttle accreditation. This level 5 accreditation is required to maintain reduced fire insurance rates in selected rural areas of the City of Kingston. The training centre has an auto extrication area that can allow vehicles to be in a ditch, on their side or in a variety of other positions that are common occurrences when responding to accidents. The skills to operate on the highway safely and to extricate efficiently are critical. Due to ever-changing designs and safety components, such as various styles of air bags and safety restraint systems that provide for driver and passenger safety when a vehicle is involved in a collision, firefighters train in basic and advanced auto extrication techniques. Training is achieved with the assistance of community partners that allow us to improve our practical skills by donating vehicles for extrication training. This past year has been a progressive and positive year for the Training Division. Enhanced training delivery models, new training standards, the implementation of the regional training centre and a focus on service excellence has provided a challenging, exciting and rewarding year for the Training Division.

14 | P a g e Kingston Fire & Rescue 2013 Annual Report

MECHANICAL AND TECHNICAL MAINTENANCE DIVISION The Mechanical Division is comprised of two mechanics and one mechanical officer, who report to the Executive Officer. The division receives further support from three firefighters working as assistant motor mechanics when possible. The Mechanical Division is responsible for the maintenance and repair of all Kingston Fire & Rescue fire apparatus and equipment. The maintenance and repair of our fire apparatus, breathing apparatus, tools, pumps, ladders, small engines and firefighting equipment are crucial in order to ensuring that apparatus and equipment are in safe operating condition and in a state of constant readiness. The Mechanical Division is also responsible for identifying the systems and items to be inspected, tested, the frequency of servicing and maintenance of all Kingston Fire & Rescue apparatus. KFR has over 70 vehicles, of which 33 are fire apparatus. Implementation of a detailed mechanical operations program began in 2013. The long term goal of this program is to bring the fleet up to a ‘predictive maintenance’ level of service with no emergency repairs being required. We continue to strive to develop the best possible ‘preventive maintenance’ level of service, which is a necessary step before achieving a ‘predictive maintenance’ level of service. Some mechanical activities in 2013 include:       

Maintained a strong focus on the development of the ‘preventive maintenance’ level of service. Upgrade to all fixed SCBA compressor locations each with new 2216/4500 psi anti-frag fill stations. Upgrade to all fixed SCBA compressor locations air quality filtration systems and monitoring systems including new CO2 monitoring to meet 2013 requirements as set out by CSA. Performed annual service on gas powered equipment mounted on apparatus. Launched a new fuel management system Assisted in finalizing details for 2 new fire apparatus, performed required inspections at facility, verified the body and manufacturing details/issues. Assisted in finalizing details for the purchase of a 75’ aerial apparatus.

The Mechanical Division had a very successful year and continues to meet the ever expanding changes, expectations and challenges of KFR.

15 | P a g e Kingston Fire & Rescue 2013 Annual Report

COMMUNICATIONS DIVISION The Communications Division has two primary roles; to provide emergency communication service to all users and responders and to develop, implement and support information technology solutions for Kingston Fire & Rescue. The Communications Division is a state of the art communications centre that serves as a Public Safety Answering Point (PSAP) for fire services in the Kingston area. There are currently ten full-time communications technicians that work 12 hour rotating shifts. The communications centre provides communication to:      

Kingston Fire & Rescue Howe Island Fire Department Wolfe Island Fire Department South Frontenac Fire Service Central Frontenac Fire Service North Frontenac Fire Service

It also serves as the coordination centre for all mutual aid events in the County of Frontenac and the County of Lennox and Addington. The Communication Division has the overall responsibility for the receiving and recording of all fire 911 calls, alarms, switchboard activities and other emergency calls. They dispatch the proper apparatus and equipment in accordance with standard operating procedures. The communications technician receives and disperses all emergency communications including the emergency 911 systems, department radios, telephone and paging systems. The Communications Division’s goal is to provide the highest degree of professionalism throughout the entire delivery of services by meeting legislated responsibilities and industry best practices. The Communications Division plays a vital role in Kingston Fire & Rescue operations. It is also responsible for implementing the Kingston Fire & Rescue response plan. The response plan is a comprehensive program detailing how fire resources are deployed in the City of Kingston. The communications centre is equipped with the latest communication technology. A computer aided dispatch (CAD) system which is interconnected with numerous other systems such as station alerting, digital paging, digital telephone and radio recordings. The system provides a high level of automation and interoperability. The combination of

16 | P a g e Kingston Fire & Rescue 2013 Annual Report

skilled and dedicated communication technicians with state of the art technology ensures that the citizens of Kingston receive the best possible service. In 2013 the communication centre received 14,371 telephone calls requesting emergency service and they dispatched fire resources to 5,041 emergency incidents. Some of the accomplishments in 2013 are:      

Hired and trained a new Communication Technician Deployed an unprecedented amount of resources for one of the largest fires in Kingston’s history. Managed 79 emergency incidents in the first 12 hours of an ice storm. Communication Technicians attended the Association of Public Communication Officers Conference. Implemented an automated notification system for hydrant status information from Utilities Kingston. Implemented a system to send emergency responses to emails and cell phones.

Information Systems and Technology support is a critical requirement for KFR. Throughout the year they provide support on numerous issues and projects. Listed below are some of the achievements in 2013:              

Implemented records management for inventory control Assisted with the Critical Incident Management System CIMS) purchase for the Office of Emergency Management Developed Standard Incident Report (SIR) data validation enhancements Implemented false fire alarm reporting system Implemented false alarm records system for fire prevention Implemented the KFR department wide information records management system Developed and implemented Fire response vehicle e-Communications – Phase I testing & selection Developed and tested emergency response notification cell phones & email Developed a computer aided dispatch (CAD) map refresh procedure Installed new CAD computer at KFR communications backup site Coordinated the installation of fibre optics at Station 9 Improved emergency response paging notification speed Established private hydrant data & maintenance records Implemented automated hydrant status notification

17 | P a g e Kingston Fire & Rescue 2013 Annual Report

EMERGENCY OPERATIONS DIVISION Our emergency operation division responds from ten (10) strategically located fire stations. From these stations firefighters responded to a total of 3,827 emergency incidents during 2013. These emergency incidents included fires, motor vehicle collisions, medical assistance, hazardous materials spills and much more. Fire Station Locations Fire Station # 1

1648 Joyceville Road, Kingston, ON K7L 4V1

Fire Station # 2

3505 Brewers Mills Road, Seeley’s Bay, ON K0H 2N0

Fire Station # 3

211 Gore Road, Kingston, ON K7L 5H6

Fire Station # 4

271 Brock Street, Kingston, ON K7L 1S5

Fire Station # 5

171 Railway Street, Kingston, ON K7K 2M1

Fire Station # 6

262 Palace Road, Kingston, ON K7L 4T2

Fire Station # 7

905 Woodbine Road, Kingston, ON K7P 2X4

Fire Station # 8

1485 Unity Road, Kingston, ON K0H 1S0

Fire Station # 9

2835 Hwy 38, Kingston, ON K0H 1M0

Fire Station # 10

127 Days Road, Kingston, ON K7M 3P9

Headquarters

500 O'Connor Drive, Kingston, ON K7P 1N3

Training Grounds

3 Terry Fox Drive, Kingston, ON

Summary of Kingston Fire & Rescue and map of districts Kingston Fire & Rescue is a composite force of 146 career and 160 volunteer personnel and four support staff providing services such as; fire suppression, rescue, environmental response, code enforcement and public fire safety education. Kingston Fire & Rescue has a total of ten (10) fire stations, administration and emergency operations centre and a training facility, all within the City's 450 square km radius.

18 | P a g e Kingston Fire & Rescue 2013 Annual Report

The following is a map of the districts:

District response There are four districts within the City of Kingston for the purpose of emergency response. The fifth district represents external responses outside of the City of Kingston through mutual aid. In 2013 the KFR Suppression Division (Urban and Rural) responded to 3,827 emergency responses throughout the entire city. Although there are four districts within Kingston, KFR identified two areas for the purpose of identifying urban and rural. The urban area is comprised of approximately 100 square kilometer and provides service primarily from five of the ten fire stations with coverage provided by 120 career firefighters. The urban area (Stations #4, #5, #6, #7 & 10) had 3,225 emergency responses in 2013.

19 | P a g e Kingston Fire & Rescue 2013 Annual Report

The rural area represents approximately 78% of the City’s total land mass while the primary responding personnel is comprised of approximately 160 volunteer firefighters. The volunteer firefighters provide emergency response from six of ten fire stations (# 1, #2, #3, #7, #8 & #9) and responded to 602 emergency responses in 2013. Emergency incident response by district graph

20 | P a g e Kingston Fire & Rescue 2013 Annual Report

Apparatus response by fire station graph

Emergency Response Statistics Kingston Fire & Rescue responded to a total of 3,827 in 2013 an increase of 134 incidents from the previous year. 2012 -Emergency Incidents: 3,693 2011 -Emergency Incidents: 3,775 2010 -Emergency Incidents: 3,769 2009 -Emergency Incidents: 3,888

21 | P a g e Kingston Fire & Rescue 2013 Annual Report

Summary Chart of incident type City of Kingston

Incident Category Property Fires/Explosions

Incidents % of Calls 250

6.5%

6

0.2%

336

8.8%

96

2.5%

False Fire Calls

1,395

36.5%

CO False Calls

199

5.2%

Public Hazard

185

4.8%

Rescue

457

11.9%

Medical/Resuscitator Call

628

16.4%

Other Response

275

7.2%

3,827

100.0%

Overpressure Rupture/Munition Explosion Pre-Fire Conditions Burning

Total Incidents Summary chart of incident type by district

22 | P a g e Kingston Fire & Rescue 2013 Annual Report

The following chart outlines a breakdown of how emergencies were received by KFR.

Total dollar loss in 2013

As a result of a major fire on December 17, 2013 in the core of Kingston we experienced an abnormally high dollar loss. Total dollar loss estimated at $40,020,885 for all of Kingston. The following chart outlines the dollar loss breakdown by category.

23 | P a g e Kingston Fire & Rescue 2013 Annual Report

Total dollar loss estimated at $494,072 for district 1. The following chart outlines the dollar loss breakdown by category.

Total dollar loss estimated at $38,940,787 for district 2. The following chart outlines the dollar loss breakdown by category.

24 | P a g e Kingston Fire & Rescue 2013 Annual Report

Total dollar loss estimated at $267,525 for District 3. The following chart outlines the dollar loss breakdown by category.

Total dollar loss estimated at $318,501 for District 4. The following chart outlines the dollar loss breakdown by category.

25 | P a g e Kingston Fire & Rescue 2013 Annual Report

Dollar Fire Loss 2013: $40,020,885 Dollar Fire Loss 2012: $4,825,674 Dollar Fire Loss 2011: $2,086,412 Dollar Fire Loss 2010: $4,425,938 Occupancy classifications can be defined as the use of all or a portion of a building or structure. Occupancy classifications are established because certain occupancies, by their own natures, will have higher fuel loads (quantity of combustible materials) and greater numbers of occupants within them than others. Building code classifications are: A-Assembly-Churches, Schools B-Care or Detention - Hospitals, Prison C-Residential – Apartments, Condos D-Business and Personal Services - Offices E-Mercantile - Salon, Paint Store F-Industrial – Manufacturing Plant, Process Plants The following chart outline the total breakdown by category Category

Estimated Loss

Highest Single Estimated Loss

Lowest Single Estimated Loss

Group A

$10,401

$10,000

$1

3

0

Group B

$1,502,500

$1,500,000

$1,000

3

1

Group C

$37,607,130

$30,000,000

$5

63

12

Group D

$15,000

$15,000

$15,000

1

1

Group E

$16,000

$15,000

$1,000

2

1

Group F

$51,001

$30,000

$1

7

1

Misc. Structures

$120,603

$100,000

$1

14

0

Vehicle

$698,250

$200,000

$200

52

7

Count

Exposure Count

Each district was heavily involved in major incidents throughout 2013 and we are very proud of the efforts of everyone involved. Once again the KFR firefighters demonstrate their commitment to the residents and customers of the City of Kingston by delivering the highest level of service. 26 | P a g e Kingston Fire & Rescue 2013 Annual Report

“Williamsville Fire” 663 Princess Street, Kingston, Ontario Tuesday, December 17, 2013 14:14 hours

Summary of the resources used during this major fire: 1. 2. 3. 4. 5. 6. 7.

25 Kingston Fire apparatus 113 KFR Firefighters at scene 50 KFR Firefighters providing coverage for additional calls 11 Mutual aid fire departments 31 Mutual aid apparatus 160 Mutual aid firefighters at scene 8.6 million gallons of water

The Williamsville fire tested the emergency response capacities of Kingston Fire & Rescue. It also tested the emergency capacity of the City of Kingston. This incident had a major impact on the community. Kingston Fire & Rescue is committed to reduce risk and mitigate the possibility of a similar incident from happening again. A thorough and complex investigation was conducted by the Office of the Fire Marshall (OFM), Kingston Police Service and Kingston Fire & Rescue to determine the cause of the construction site fire that occurred at 663 Princess Street on December 17, 2013. The final report has not been released at the time of this annual report.

27 | P a g e Kingston Fire & Rescue 2013 Annual Report

OFFICE OF EMERGENCY MANAGEMENT Each year, the City of Kingston’s Office of Emergency Management (OEM) designs, coordinates and implements a wide variety of initiatives and ongoing activities to ensure compliance with provincial legislation and to strengthen the Corporation’s ability to prepare for, respond to, and recover from, major emergencies affecting the Corporation and the residents of Kingston. The City of Kingston activated its Emergency Operations Centre during the December 2013 Williamsville Fire and Ice Storm. The highly successful and coordinated responses to these events demonstrates the ongoing commitment and dedication of City employees, community agencies and residents to be ready to respond to any emergency within the City of Kingston. This year, there have been some leading edge enhancements to the City of Kingston’s Emergency Operations Centre. The purchase and installation of a Crisis Incident Management System is a multi-year project to transform Emergency Operations Centre operations by enhancing notification, situational awareness and information sharing capabilities. The Province of Ontario performs a compliance audit each year of all municipal emergency management programs in Ontario. In 2013, the City of Kingston met all the essential level emergency management program requirements; and the City is well positioned to meet and exceed the annual program compliance requirements in 2014.

28 | P a g e Kingston Fire & Rescue 2013 Annual Report