Kaizen Training Solutions Pvt. Ltd. Company Profile

Kaizen Training Solutions Pvt. Ltd. Company Profile INDEX  About Kaizen Training Solution (KTS)  Our Vision, Mission & Belief  Our Presence & ...
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Kaizen Training Solutions Pvt. Ltd.

Company Profile

INDEX

 About Kaizen Training Solution (KTS)

 Our Vision, Mission & Belief  Our Presence & Setup  Trainer’s Certifications  Our Approach & Work flow  Training Methodology

 Our Services & Workshops  Our Esteemed Clients  What our clients say about us  Why KTS

DEFINITION

“ Kaizen is the Japanese word for continuous improvement, a concept that they consider so

important that they have created a specific

KAI Change

discipline for it. This discipline covers all areas of organizational improvement ” Kaizen engineering is based on the principles of

questioning everything, never being satisfied and always looking at every single part of a process/ company to find improvement.

ZEN Good

ABOUT KTS Customized Training Modules

Alliances for training spaces in PAN India

Experience from Diversified Clientele

Certified Industry Trainers

Professional & Cost Effective Service

Dedicated Trainer with Backup trainer

Expertise in training using different modes & channels

Our Vision To emerge as an acclaimed body for setting training & development standards in India and worldwide.

Our Mission To holistically improve the business performance of our clients and enhance the achievement of their business objectives through fulfillment of analytically evolved training needs.

Our Belief Everybody has got talent, passion & a leader in them. We just need to train & coach them to emerge as a winner in all spheres of life.

OUR PRESENCE

25 locations covered in India 2 International Locations

Physical Office space in North & West India 25 Empanelled Certified Trainers & Consultants from various functions & Industries across India.

SINGAPORE

OFFICE SET UP

 Technologically sound - Well equipped for webinars and online sessions

 Alliance for classroom training spaces available for 20-25 participants  Proper measures for customer confidentiality.

CERTIFICATIONS OF OUR TRAINERS

Competency

Technical

MBTI

Kaizen

DISC

Six Sigma

Microsoft

Soft Skill

Red Hat

Dale Carnegie

Dot Net

NLP

QTP

ISTD

CISCO ITIL

OUR APPROACH

Analyze and Identify the training needs Design training in order to meet identified needs

Develop the training program Implement the training program Evaluate the training program & outcome

We have standards to meet but flexible for real life scenarios

WORKFLOW 1

2

Meeting Clients

KTS solutions & services

 Understanding pain points  Pre training analysis  Assessment report to clients

4

3  Presenting proposal  Acceptance of proposal

Evaluation

Training Delivery

 Report & feedback submission  Continuous training as per training plan /calendar

 Classroom training  On the Job training  Webinar  E-learning solutions

Our is On

 Customer Satisfaction  Return On Investment  Learning and Delivery  Compelling Experience

OUR METH DO LOGIES

OUR SERVICES

Training Outsourcing

Training Need Assessment

Training Delivery

Content Development

Industry Based Trainings

Trainer Outsourcing

Business Consulting

Training Evaluation

Employee Engagement

E-Learning Solutions

Counseling & Coaching

Mystery Shopping

“Don’t think of what it costs to train your employees; think what it costs NOT to train them”

CORPORATE & BUSINESS WORKSHOPS Soft & Behavioral Skills Trainings

Employees Induction / Orientation

Leadership Training

Sales Training

Outbound Training Program

Neuro Linguistic Training

Customer Experience & Journey Analysis & Mapping

Competency Mapping with KPI Management

Train The Trainer

Image Consulting (Personality Makeover)

Corporate/ Business Etiquette

Channel Development

Customer Relationship Management

Motivational Training Program

Technical/ Process/ Product Training

Industry Based Training

OUR ESTEEMED CORPORATE CLIENTS IT/ ITES TELECOM BANKING AUTOMOBILE

E-COMMERCE FMCG INSURANCE HR / TRAINING ERP SOLUIONS

TESTIMONIALS FROM CLIENTS “ Kaizen trainers are playing an important role in building technical capacity of Genpact employees; Bravo team ! “

- Ravindra Singh, Learning and Development, GENPACT HEADSTRONG - Noida

“The customer centricity and motivational session was very good and it covered all the aspects which we expected. Training module was engaging, I have observed that there is a good impact on the working of team members and they are working towards the right direction. I am sure it will bring a positive reform in my company and team”

- Sarabhjeet Singh, Director, DORIC MULTIMEDIA PVT. LTD. - Ludhiana

“After Sales training from KTS there is a huge shift in the attitude and performance of our employees. Their customized training programs are easy to understand at all levels and addresses our ongoing business needs. This has led us to continue our relationship with KTS as our continued training partners. Thanks team! All the best! “

- Samir Kumar Choudhary, CEO, NANDINI INFOSYS PVT. LTD - Gurgaon

“ KTS trainers are one of the best trainers I've ever met. They are soft spoken with in depth knowledge of their field. Their unique style of explaining things captivate your mind and has a dramatic effect on you. It is my pleasure to get trained by them” - Kanti Sharma, Manager IT, TERADATA - Mumbai

WHY KTS Compelling Experience: We give compelling experience rather than just Customer Service to our clients & they vouch on our services / experience !

Differentiation:

Personal Focus: We believe that every human understand in a different fashion and that why we give personal focus rather than just Service focus

We understand the PAIN POINTS & then customize accordingly rather than sharing Same program with all clients

Reciprocal Loyalty: Rather than Endless prospecting Our focus is great loyalty & that’s why we get repeat business!

Co-ordination: Our coordination is transparent where Client is aware what is happening around Instead of only sharing files and reports which creates Confusion

Our 5 Value Propositions

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THANK YOU KAIZEN TRAINING SOLUTIONS PVT. LTD. E-mail : [email protected] Contact No : +91-9899462534 , +91-7838089167 Address : Mstoic Tech Park, New Delhi Website: www.kaizentrainingsolutions.com

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