Kaizen Training Solutions Pvt. Ltd.
Company Profile
INDEX
About Kaizen Training Solution (KTS)
Our Vision, Mission & Belief Our Presence & Setup Trainer’s Certifications Our Approach & Work flow Training Methodology
Our Services & Workshops Our Esteemed Clients What our clients say about us Why KTS
DEFINITION
“ Kaizen is the Japanese word for continuous improvement, a concept that they consider so
important that they have created a specific
KAI Change
discipline for it. This discipline covers all areas of organizational improvement ” Kaizen engineering is based on the principles of
questioning everything, never being satisfied and always looking at every single part of a process/ company to find improvement.
ZEN Good
ABOUT KTS Customized Training Modules
Alliances for training spaces in PAN India
Experience from Diversified Clientele
Certified Industry Trainers
Professional & Cost Effective Service
Dedicated Trainer with Backup trainer
Expertise in training using different modes & channels
Our Vision To emerge as an acclaimed body for setting training & development standards in India and worldwide.
Our Mission To holistically improve the business performance of our clients and enhance the achievement of their business objectives through fulfillment of analytically evolved training needs.
Our Belief Everybody has got talent, passion & a leader in them. We just need to train & coach them to emerge as a winner in all spheres of life.
OUR PRESENCE
25 locations covered in India 2 International Locations
Physical Office space in North & West India 25 Empanelled Certified Trainers & Consultants from various functions & Industries across India.
SINGAPORE
OFFICE SET UP
Technologically sound - Well equipped for webinars and online sessions
Alliance for classroom training spaces available for 20-25 participants Proper measures for customer confidentiality.
CERTIFICATIONS OF OUR TRAINERS
Competency
Technical
MBTI
Kaizen
DISC
Six Sigma
Microsoft
Soft Skill
Red Hat
Dale Carnegie
Dot Net
NLP
QTP
ISTD
CISCO ITIL
OUR APPROACH
Analyze and Identify the training needs Design training in order to meet identified needs
Develop the training program Implement the training program Evaluate the training program & outcome
We have standards to meet but flexible for real life scenarios
WORKFLOW 1
2
Meeting Clients
KTS solutions & services
Understanding pain points Pre training analysis Assessment report to clients
4
3 Presenting proposal Acceptance of proposal
Evaluation
Training Delivery
Report & feedback submission Continuous training as per training plan /calendar
Classroom training On the Job training Webinar E-learning solutions
Our is On
Customer Satisfaction Return On Investment Learning and Delivery Compelling Experience
OUR METH DO LOGIES
OUR SERVICES
Training Outsourcing
Training Need Assessment
Training Delivery
Content Development
Industry Based Trainings
Trainer Outsourcing
Business Consulting
Training Evaluation
Employee Engagement
E-Learning Solutions
Counseling & Coaching
Mystery Shopping
“Don’t think of what it costs to train your employees; think what it costs NOT to train them”
CORPORATE & BUSINESS WORKSHOPS Soft & Behavioral Skills Trainings
Employees Induction / Orientation
Leadership Training
Sales Training
Outbound Training Program
Neuro Linguistic Training
Customer Experience & Journey Analysis & Mapping
Competency Mapping with KPI Management
Train The Trainer
Image Consulting (Personality Makeover)
Corporate/ Business Etiquette
Channel Development
Customer Relationship Management
Motivational Training Program
Technical/ Process/ Product Training
Industry Based Training
OUR ESTEEMED CORPORATE CLIENTS IT/ ITES TELECOM BANKING AUTOMOBILE
E-COMMERCE FMCG INSURANCE HR / TRAINING ERP SOLUIONS
TESTIMONIALS FROM CLIENTS “ Kaizen trainers are playing an important role in building technical capacity of Genpact employees; Bravo team ! “
- Ravindra Singh, Learning and Development, GENPACT HEADSTRONG - Noida
“The customer centricity and motivational session was very good and it covered all the aspects which we expected. Training module was engaging, I have observed that there is a good impact on the working of team members and they are working towards the right direction. I am sure it will bring a positive reform in my company and team”
- Sarabhjeet Singh, Director, DORIC MULTIMEDIA PVT. LTD. - Ludhiana
“After Sales training from KTS there is a huge shift in the attitude and performance of our employees. Their customized training programs are easy to understand at all levels and addresses our ongoing business needs. This has led us to continue our relationship with KTS as our continued training partners. Thanks team! All the best! “
- Samir Kumar Choudhary, CEO, NANDINI INFOSYS PVT. LTD - Gurgaon
“ KTS trainers are one of the best trainers I've ever met. They are soft spoken with in depth knowledge of their field. Their unique style of explaining things captivate your mind and has a dramatic effect on you. It is my pleasure to get trained by them” - Kanti Sharma, Manager IT, TERADATA - Mumbai
WHY KTS Compelling Experience: We give compelling experience rather than just Customer Service to our clients & they vouch on our services / experience !
Differentiation:
Personal Focus: We believe that every human understand in a different fashion and that why we give personal focus rather than just Service focus
We understand the PAIN POINTS & then customize accordingly rather than sharing Same program with all clients
Reciprocal Loyalty: Rather than Endless prospecting Our focus is great loyalty & that’s why we get repeat business!
Co-ordination: Our coordination is transparent where Client is aware what is happening around Instead of only sharing files and reports which creates Confusion
Our 5 Value Propositions
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THANK YOU KAIZEN TRAINING SOLUTIONS PVT. LTD. E-mail :
[email protected] Contact No : +91-9899462534 , +91-7838089167 Address : Mstoic Tech Park, New Delhi Website: www.kaizentrainingsolutions.com
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