JOB DESCRIPTION Job Title:
Gas Engineer
Responsible to:
Service and Breakdown or Installations Supervisor
Main Purpose of Job Provide a high quality and cost effective Heating system maintenance and repair service to a range of customers in the south west. Main duties will be on the emphasis of servicing, repairing and installing gas, oil and solid fuel heating systems and plumbing works at various domestic and commercial properties within Westward Property Services area of operation. Principal Tasks and Duties Undertake the servicing, repairing and maintenance of gas, oil and solid fuel heating systems. Carry out other maintenance, repairs and remedial work as directed, including plumbing, carpentry etc. Carry out installation, operation, maintenance and repairs of plant and equipment Complete works in accordance with Westward specifications and in compliance with the relevant Legislation, relevant trade body and industry standards and best practice. Carry out Legionella Risk Assessments to properties as requested including preparation and completion of necessary paperwork Out of Hours Service Participate in an emergency ‘out of hours’ service as required, including carrying out other multi skilled tradeswork where necessary. Health and Safety Be responsible for the care and condition of all vehicles, plant tools and equipment issued to or used by the post holder, completing all related pre use or scheduled safety inspections as required. Ensure that all necessary documentation and/or verbal reports relating to unsafe equipment are immediately communicated to their line manager, advising the line manager of any defects requiring repair, and to ensure that the equipment is stored or made safe in such a way as to not be used by a third party. Work to operational procedures, safe working practices and Health and Safety procedures and approved codes of practice as appropriate. Attend safety meetings, training and briefings as may be required. Be responsible for completing dynamic risk assessments when arriving at site, checking that the safety of themselves and/or others will not be compromised by completing the task. Ensure that all accident, near miss events or potential hazards are reported to their line manager immediately. Ensure that work areas are kept in a safe condition whilst the work is being carried out and that the area is made safe at the end of the day.
Other Duties Complete and signed off worksheets, time sheets, vehicle inspection forms, warning notices and any other forms as required by Westward Property Services. Carry out responsibilities with due regard for Westward Equality & Diversity requirements Attend training as required Provide general support and assistance to the Supervisor as required Carry out any other duties as reasonably required by the Supervisor and Operations Manager. Group Competence Framework The Westward Group has a Competence Framework that applies to all roles. This sets out behaviours that are expected of staff. Individual levels will be agreed as part of the appraisal process. The following competence applies to all staff: Behaving Professionally Demonstrates consistent commitment to Westward Values as stated below: Values
Getting it right first time Fair and consistent Smart and lean Can-do approach Good to work with
Equality and Diversity Demonstrates commitment to Equality and Diversity in line with Westwards Equality and Access policy Westward Policies and Procedures Maintain knowledge of Westward policies and procedures and follow relevant policies in day to day work. General Responsibilities: 1. Confidentiality The post holder must maintain confidentiality of information about staff and residents and the Group’s business and be aware of the Data Protection Act 1998. 2. Standards of Business Conduct The Group expects all employees to maintain the highest standards of personal and business conduct at all times. The Group staff handbook sets out the Group’s expectations under sections: Code of Conduct and Declaration of Interests, copies are available from the Human Resources Department at Templar House, Newton Abbot.
3. Health & Safety All employees should be aware of the responsibility placed on them under the Health & Safety legislation, to ensure that the agreed safety procedures are carried out to maintain a safe environment. 4. Equality & Diversity The Westward Group is committed to treating all people with fairness and respect. We aim to actively help remove barriers and open doors for our customers and staff and foster good relations within the communities we serve. All employees are required to demonstrate their commitment to the Group’s Equality and Access Policy and its values in the course of their day to day work. All employees must abide by the Group’s Equal Diversity Policy and Strategy – a copy is available upon request from the Human Resources Department at Templar House, Newton Abbot 5. No Smoking The Group operates a non-smoking policy in offices. 6. Training and Development To attend appropriate training courses and supervision meetings as required. 7. Communication To attend staff and team meetings. Purpose of a Job Description This is a description of the job as it is presently constituted. Job descriptions are reviewed and updated when considered necessary to reflect any changes to the job being done and to incorporate changes. Employees will be consulted on any changes in their job description in a meeting with their line manager. If agreement is not possible the Group reserves the right to insist on changes by adding to, taking away or substituting duties; provided that in doing so we do not change the fundamental nature of the post.
PERSON SPECIFICATION GAS ENGINEER
Qualifications and Education
ESSENTIAL
DESIRABLE
City and Guilds Plumbing qualifications or equivalent.
Education to GCSE standard in English and Maths at intermediate level, or a relevant national qualification equivalent to higher level (Grades A* – C)
Gas Safe Registration in the following disciplines: CCN1, CEN1, HTR1, CPA1, CKR1, WAT1, OFT101, UDHW, OFT102, OFT105E, CIGA1, TPCP1A, ICPN1, OFT600A, and Energy Efficiency for new boiler installs. (See below for gas safe Registration descriptions) Educated to GCSE standard in English and Maths at foundation level (Grades D -G or a relevant national qualification equivalent to GCSE
IT Ability to use Microsoft Word 2003, Excel and Outlook
Basic IT skills Experience and knowledge
Relevant experience of working in the building/mechanical engineering industry and dealing with the general public Knowledge of Plumbing & Gas Engineering Repairs Servicing Maintenance and Installation
Skills and Ability
Other Requirements
Skills
Communication Customer Service Team Working Planning & Organisational Time Management Abilities Work to meet required deadlines Work Methodically Work on own initiative Commitment to Equality and Diversity Flexibility in working arrangements (willing to work outside normal working hours when needed) Ability to work with confidential information Committed to achieving and promoting high standards of customer care. Hold a full valid driving license to be able to travel throughout Westward’s area of operation to carry out tasks and responsibilities of the role
Multi Craft Qualification City and Guilds or equivalent Certificate of competence to carry out Legionella Risk Assessments Experience of carrying out building repairs and maintenance in a social housing or local authority environment Multi trade skills in: Carpentry Masonry Decorating
CCN1 CEN1 HTR1 CPA1 CKR1 WAT1 OFT101 UDHW Energy Efficiency OFT102 OFT105e CIGA1 TPCP1A ICPN1 OFT600A
Gas Safety Gas boiler install service and commission Gas fires Gas flue analyser Cooker Water Heaters Pressure Jet Servicing Oil Unvented Domestic Hot Water New boiler installs Servicing vaporising appliances Oil Boiler Install Indirect Fired Heating Appliances commercial Testing & Purging of Commercial pipe work, to UP/1A Installation of Commercial pipe work Installation of oil tank
GENERAL INFORMATION POST OF GAS ENGINEER NEWTON ABBOT/PLYMOUTH Westward Property Services, based in Bideford, is a rapidly expanding building maintenance and refurbishment contractor operating across Devon and Cornwall working as part of the Westward Housing Group. Westward Property Services are looking for highly motivated, experienced and organised staff to join the workforce. Westward Property Services have a solid business plan for the future and want the right people who have the passion and commitment to develop a long and promising career with us. 1.
Closing Date
7th November 2016
2.
Interview Date
15th November 2016
3.
Salary
OTE* £29,322 per annum
4.
Hours of Work
40 hours per week to include occasional evening weekend and bank holiday working
5.
Out of Hours
6.
Annual Leave
You will be required to be part of the out of hours on call services on a rota basis 26 days plus statutory Bank Holidays and Public Holidays
7.
Pension Schemes and other Discretionary Staff Benefits
8.
Probationary Period
9.
Location
This post will be based in Newton Abbot/Plymouth
10.
Contact Details
Operations Manager (M&E) – Brad Martin Telephone – 0300 100 1011 Jobs, Templar House, Collett Way, Newton Abbot, Devon, TQ12 4PH
11.
Address for return of application forms (if not submitted via email) October 2016 * On Target Earnings
Contributory staff pension (Defined Contribution) schemes Occupational sickness and maternity benefits Personal accident and illness insurance Payment of professional fees Westfield Health membership Salary Sacrifice Schemes Company Works Van Fuel Card Minimum six months
