ISD Software Release Notes Marathon
Ruby/Sapphire/Topaz Suite Version
MARPAK 7.01.01
Release Level
Beta
EPSPAK Version
4.04.03
ViperPAY Version
1.07.02
VIPER Version
38.21
HPV-20 (V950) Version
5.05.00 or higher
SMS Version
1.29.05
GSD Version
2.1
Loyalty Version
5.0
Gemcom32 Version
1.08.10
Previous Production Version
3.06.03
Base Change Version
187.03
GemPro CPU Configuration
CPU-6
Shift Configuration
3-Shift
Reference Set
Marathon Oil Reference Version 7.01
Release Date
September 21, 2015
Publication Date
September 21, 2015
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Contents Attention ----------------------------------------------------- 3 Change Log --------------------------------------------------- 5 New In This Release: 7.01.01------------------------------ 5 Enhancements ------------------------------------------- 5 Installation Options ---------------------------------------- 19 Upgrade Summary ------------------------------------------ 20 Minimum Requirements ----------------------------------- 30 Fuel Hardware Peripherals Supported ------------------ 32 Ruby/Sapphire/Topaz Options Supported -------------- 49 Network Devices Supported ------------------------------ 57 Important Information------------------------------------- 59
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Attention This Version This version supports only Sapphire/Ruby or Sapphire/Topaz sites. It does NOT support Ruby-Only sites.
Change Log A change log has been introduced starting with these release notes and starting with base 187.XX. There are other changes from base 165 through base 186 that are not included in this change log.
12-Shift Configuration The 12-shift installation option is no longer available.
Network Manager When logged into Network Manager > Batch Details, perform the function and exit out. Do NOT leave the Batch Details function unattended.
PA-DSS MARPAK 3.07 is a PA-DSS Certified version. It is required that you print or download the latest copy of PA-DSS Implementation Guide from the Verifone Portal > Connect > Petro Downloads > Ruby > MARPAK. Also, you MUST review the guide with the merchant and leave a copy with the merchant. This is a major release. It is very IMPORTANT that you carefully read the entire document before attempting the software installation.
GSD Introduction GSD is an acronym for the Gemstone Software Distribution. This process defines specific application-independent upgrades to the Sapphire and Topaz XL and is part of the application software. There is no separate download. The first version of GSD is 2.0 and applies to the first applications that support Topaz XL. However, there are changes to Sapphire and Topaz that occur at the same time and are interdependent. This means that GSD software is available for sites that are Ruby/Sapphire only and do not support Topaz (in any form). The following occurs at installation or upgrade: ■
The upgrade or installation process changes for Sapphire and Topaz.
■
If a site installs application software that includes GSD v2.0 and, for some reason, finds it necessary to downgrade, there are specific steps that must
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be followed to “downgrade” the firmware, diagnostic kernel, and the OS on the Sapphire and Topaz. Any VASC needing to downgrade from GSD to a version that does not include GSD must call the Verifone Technical Support Center to be guided through the process. The following determines if the application has GSD software: ■
Beginning July 1, 2008, a column will be added to the Lab delivery Schedule.
■
Release Notes will begin to include the GSD version on the front page in the versions section.
As new GSD versions become available, additional information will be provided to the Verifone Technical Support Center regarding any new issues with installation and/or revert processes.
GSD 2.1 Option Codes This application has GSD 2.1 and it requires an option code for money order devices to be entered at installation time. The money order devices and option codes are listed below. Option Codes
Description of this option
wuice
Western Union ICE6000 Terminal
wut7e
Western Union T7e Terminal
mgdelta
MoneyGram/TravelersExpress Delta Network Terminal
See the “Sapphire — Money Order” section of the Enhancements for more information.
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Change Log NOTE: See Important Information section regarding the Change Log.
7.01.01
ENHANCEMENTS ■
Taxable Rebate Reports
■
Updated Bash Shell
■
CANCEL text added to Dresser Wayne DCPT graphics with EPS Loyalty
■
NAXML Deal now checks for duplicate entries
■
“Dsc” or “Program Name” is now printed at the place of discount information on the receipt
New In This Release: 7.01.01 ENHANCEMENTS Ruby/Sapphire/Topaz Car Wash After fueling at the DCR, the Affordable Car Wash feature will prompt the customer for car washes that keeps the total sale within the approved card limit.
Dispenser When the Gilbarco PAM loses its grade mapping due to a power loss and the POS controller detects a grade ID zero, the POS controller now sends the grade mappings to the PAM.
Dispenser Card Readers 1. The DCR will now display a network approved amount when the approval amount is less than the requested amount. 2. Inside Cash and Inside Credit softkey payment options have been added on Secure PumpPAY and graphic Dresser Wayne DCRs.
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3. The debit PIN prompt message “ENTER PIN” has been modified to match the graphics fleet card prompt messages on Secure PumpPAY and Dresser/Wayne DCRs. 4. The application now includes Wayne protocol efficiency enhancements for Ovation iX red, Ovation iX blue board, QCAT, and Helix dispensers. 5. The “Pay inside” prompt on Gilbarco graphics DCRs has been changed to "CASH INSIDE" and "CREDIT INSIDE".
Fuel Manager The Fuel Product Name has increased from six to ten characters.
Loyalty 1. EPS Loyalty is now supported on POS platforms and corresponding enhancements to the base loyalty feature to handle multiple loyalty programs. 2. Validation has been added to the “date” field of the Loyalty refund authorization message. 3. A new feature, Smart Grade Prompting, has been added to the application. Inside cash prepay transactions involving loyalty are prompted for grade selection only if all of the following conditions are true: –
The customer qualifies for a promotion that has an associated max gallon limit.
–
The prepay amount divided by the lowest price of all discounted fuel grades less any discounts is above the applicable maximum gallon limit.
Manager 1. The number of taxes has been increased to eight definitions and the number of ID checks has been increased to six definitions across all platforms. 2. A Non-Tax Coupon MOP has been added to the MOP File. This adds the ability to remove tax from a taxable item.
Reports 1. The following are changes to the application: –
URLs or IP Addresses can be entered for Primary host.
–
Four new report menus have been added: • Current Local Totals Report : Prints current local totals. • Current Local Details Report : Prints current batch details.
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• Current Host Totals Report : Pulls current batch totals from host by sending a BatchTotals request and prints the totals. • Current Host Details Report : Pulls current batch details from host by sending a BatchDetails report and prints the details. –
Only offline transactions are allowed if a Batch Close is requested and is in apending state
–
Local and Host batch numbers can be printed in List Available Batches and Settlement Report
2. URLs or IP Addresses can now be entered for Primary host.
Sales 1. Buy One Get One (BOGO) type combo discounts are now supported. 2. The capability to assign up to five fees has been added to a single PLU or Department. 3. The VeriFone Integrated Promotions (VIP) feature significantly enhances previous Mix & Match / Combo capabilities (Deal). VIP removes many of the limitations associated with VeriFone’s “Deal” feature and brings the feature into compliance with NAXML Version 3.4 schema. Some of the more significant improvements include: –
Increased number of promotions available
–
Variable sized item lists
–
Support for hourly window within a date range
–
Support for true package pricing (price dependent on qty purchased)
4. The POS receipt now prints the fuel product name for all network and nonnetwork MOPs as specified in the PDL. 5. Fees that are charged to PLUs and departments are now shown on the customer display. 6. Site Pause is now supported on the EPS. The Site Pause function allows the cashier to temporarily suspend fuel pumps not in use so that the cashier may briefly leave the register. This prevents a customer from fueling and driving off without paying.The Site Pause feature overrides any more permissive settings in Fuel Manager that would otherwise allow various pre-authorizations at the DCR. This Site Pause feature is used: –
To allow a site to be briefly unattended without allowing customers to drive off without paying
–
To manually pause all activity on pumps to get accurate Close Daily or Close Shift reports. The Site Pause feature is toggled as a choice under the [OTHER FUEL] key. By default, the Site Pause feature is off following a startup.
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NOTE: Toggling Site Pause “on” will not stop pumps that are already fueling from completing the transaction. 7. Previously, there was a parameter, “Auto Fast Credit Prepay Cashout” in Manager > Configuration > Sales Config and when both the “Fast Credit Merchandise Allowed” and “Auto Fast Credit Prepay Cashout” parameters were enabled and a customer dispenses all of the preauthorized fuel, the completion was sent automatically from the POS to the network and no further receipts are printed. In this EPS version, two new parameters, “Prepay Auto Completion Enable” and “Prepay Auto Completion Delay” have been added to SMS > Network Config > Misc. If Prepay Auto Completion is enabled, every Fast Credit prepay transaction will come due inside upon completion of fueling. There is no change to current functionality where the cashier may complete the sale from the idle state by performing a [Pump#] [FUEL] key sequence from any POS except that a receipt will not be printed. The cashier may print the receipt by performing a reprint. Also, there is no change to current functionality if Prepay Auto Completion is not enabled. If the “Prepay Auto Completion Delay” timer expires, the prepay automatically completes on the initiated POS without printing a receipt. The messages on the display will be the same as if the cashier had performed the [Pump#] [FUEL] key sequence. The cashier may then reprint the receipt as needed. The Delay Timer will start when Sales returns to the Idle State. When the completion comes due inside or there are any completions waiting and if the Delay Timer is greater than the configuration setting, the completion process will automatically begin. The Inactivity Timer will be in effect between auto completions to allow the cashier to interrupt if there are a number of Prepay transactions waiting to complete. 8. The autodisapproval feature at Fuel Manager > Pump Configuration is now supported for fast credit transactions. 9. As per a U.S. SouthWest Border requirement, the cashier will now selfcertify Money Order transactions on POS. For each money order sale request and money order vendor payment, POS will send employee first name and last name to the terminal along with other required parameters. 10. The POS now has the ability to stack price-per-gallon (PPG) discounts in a Sapphire/Topaz and Sapphire/Ruby configuration. This allows a single Loyalty program to stack its PPG discounts with PPG discounts given by locally configured programs such as POP Discount. The POP Discount aspect of discount stacking is payment card based discounts. 11. The Store Phone Number has been added to the POS and DCR Receipt Header. 12. The Taxable Rebates enhancement increases the taxable subtotal of a transaction without increasing the before-tax subtotal in order to collect tax on one or more rebates that may apply based on the items in the transaction. This enhancement may be applied at the item level (when a particular PLU is sold) and/or at the promotional level (when a particular
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NAXML promotion requirement is met). Also, since a single PLU may participate in multiple NAXML promotions, multiple promo rebates in addition to an item based rebate may apply in the same transaction and is supported. If there is a Taxable Rebate attached to a NAXML promo or PLU item, that amount is always added to the taxable sale, regardless of whether or not the item or items in the NAXML promo can be exempted from taxation.
System 1. Any 12-shift site configuration will now be automatically reconfigured to a 3-shift configuration during the Auto Upgrade because 12-shift is no longer supported. 2. The cash drawer will now open on a cashier initiated Close Cashier Report only if it is configured. Currently, the cash drawer does not open at this time. This enhancement will not open the cash drawer on a Close Daily Report or Close Shift Report. It will be configurable in SMS or in System Setup > Sales Configuration on the Ruby. The default will be not to open the drawer. 3. A site brand Gemstall option has been added to support Tokheim and Schlumberger debit prompts. 4. The POS receipt now prints the fuel product name as specified in the PDL from the EPS. The fuel product names downloaded in the PDL will only be visible on the receipt “after” initializing fuel. An alarm message is displayed indicating the need to do a fuel initialization after the PDL. 5. The application supports OpenSSL 0.9.8L. 6. In Gemstall, the DCR-specific keypad choices have been divided into two groups under the DCR Keypad Gemstall option. 7. Brand support has been added for HPS Tokheim and Schlumberger DCR prompts and keypads. 8. Auto Upgrade progress information is now provided on the Topaz in the form of overlay messages and on the Ruby in the form of alarm messages. 9. Smart Fuel Controllers Fuel Options for SFC-Gilbarco and SFC-Wayne have been added to the Gemstall options and will be noted in the Installation Printout. 10. The cash drawer now opens only if a non-zero safe drop related MOP is present in the Electronic Cashier Register (ECR). 11. A single fuel product can now be associated with more than one fuel price display ID. The primary purpose for this enhancement is to allow the cash and credit price for one fuel grade to be shown on a fuel price display. 12. Smart Fuel Controllers DCR options for D_SFC_Gilbarco, D_SFC_Secure_Pump_Pay, and D_SFC_Dresser/Wayne have been added to the Gemstall options and will be noted in the installation Printout.
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Ruby/Sapphire Dispenser Card Readers When a DCR has a single [Pay Inside] key on a 4 x 5 keypad, the default MOP is used for the fuel price level when approving the dispenser.
System 1. The PLU promotion Gemcom dataset no longer reads the PLU file for every record. 2. The Tidel Sentinell Electronic Safe Interface is now supported on the Ruby.
Sapphire Dispenser Card Readers (DCR) New secure screens are now used for user input screens to support the Gilbarco Encore 700 S dispenser card readers.
Reports 1. The prNum, serviceLevel number, mopNumber and tierNumber combination entries are now for all combinations including zero sales/price change in the Fuel Price Change Report. 2. The Dispenser Flash Report was added to Sapphire to be accessed by the Topaz and SMS. 3. The GemPro department totals have been increased from 100 to 300.
Sales Customers at sites with Sapphire can now pay for a car wash at the car wash entry system or bay using cash or any card type (credit, debit, fleet, and so on) supported by the application. This new feature is configured on the Car Wash Pay Point Configuration form in Sapphire Management Suite (SMS) Configuration Manager > Device Manager > Car Wash Pay Point Configuration. Up to four (4) car wash bays can be configured and up to four (4) car wash packages may be made available for purchase at each bay. A new reporting period, Car Wash Pay Point period, has been added, which is used in the Car Wash Pay Point Reconciliation Report. The report generally covers several days and shows the amount collected and the amount dispensed as change.
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Site Management Suite (SMS) 1. The Site Management Suite (SMS) now has the option to close the daily report. This would enable a remote manager or owner to log into SMS and remotely close the day if the cashier does not have the security to perform a close day. It also allows the day close to occur just once as opposed to the current Topaz AEOD feature if enabled closes the day repeatedly at the specified time until disabled. With the exceptions of a non-recurrence of the day close and not having to specify a time for close, this feature works the same as the current Topaz AEOD feature. The SMS Group Price Change feature has been enhanced in the following ways: –
The ability to sort by existing column headings
–
The ability to add a checkbox to each entry to select which entries a price change is to be applied to instead of all entries in a department
2. The changes are limited to determining which PLUs will have their prices changed and then invoking the desired price change to only those selected PLUs. 3. Currently, NAXML Deal does not check for duplicate entries. This enhancement now checks for an existing record and will not allow the creation of a record with the same Primary Key (Combo, MixMatch, ItemList ID). The user will be prompted to continue or abandon the record. 4. The card names are now abbreviated in the SMS POP by Card Type window. 5. SMS now supports Windows® 7 32-bit. 6. The login, error, and status dialog windows and the main form in SMS have been changed to conform to the software branding guidelines. 7. The SMS Configuration Manager now supports NAXML Import/Export functionality. 8. The EBT MOP has been added to the Cash Controls section of SMS > Report Navigator > End of Day. 9. A security level may now be set in SMS for correcting an error during a transaction with the [ERROR CORR] key on the Topaz. 10. The Network Journal Browser and Network Journal Report has been modified to support multiple network payment lines within a single transaction. This handles split tender with one or more prepaid cards and a credit or debit card.
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System 1. White List Processing is a new feature that enables the Transaction Set Archiver server to connect to the Sapphire to retrieve data after receiving the event notification through a proxy server. 2. The latest security updates have been applied to the Apache Web Server, OpenSSH, and OpenSSL. 3. The VRCU overlay can now be installed on a HPV-20 with the 5.02.00 image. 4. For manual installations of NewPro, a random temporary password will be given for the manager user. The VASC is required to login to SMS and will be forced to change the manager password. Then, the manager user can enable other SMS users. For Auto Upgrades, the previous SMS passwords will be saved, so there is no need to change them. The Secure User #1 is by default the manager user. The SMS user manager's password needs to be entered as the Secure User #1's password. It is recommended that all capital letters be used in passwords for secure users. If the user forgets this one time password, the VeriFone Technical Support Center will be able reset the password of manager user. Previously, a non-secure user can be created using Sapphire Configuration Manager without specifying a password which makes the password nonexistent. Now, a non-secure user cannot be created without providing a PA-DSS compliant password. Previously, when a non-secure user is converted to a secure user or admin, the password is set as expired. Now, the password is not forced to expire. 5. Approval or rejection codes have been added to the DCR transaction messages from the EPS on the Sapphire journal. 6. A standalone application has been created to facilitate import and export of XML configuration data to and from the Sapphire. 7. The HPV-20 UpTime now performs the Sapphire CPU-5 to CPU-6 conversion. 8. The GemPro time now synchronizes automatically with NewPro time at the top of each hour. 9. The TLog has been updated to secure sensitive encrypted information to meet PA-DSS requirements. 10. TLogs have been enhanced to allow the user to configure number of days the TLog is stored. The maximum allowable amount is 365 days. Also, the deletion of TLogs has been enhanced to meet PA-DSS requirements. 11. When accessing index.html directly, such as http://sapphire/ NetworkJournalBrowser, the protocol is now changed from “http” to “https.” 12. Instructions have been added to the Journal Browser online help on how to access the Network Journal Browser.
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13. A masked account number is now provided for Signature Capture in SMS Transaction Viewer.
Topaz Cash Acceptors The Cash Acceptor Report has been added to the Topaz close period reports.
Car WAsh 1. The Topaz setting for SMS > Device Manager > Car Wash > Days Car Wash Code is Valid has been changed from 1-99 to 0-99. The POS and DCRs will only print an expiration message on the receipt if the days valid parameter is non-zero. 2. The options of enabling and disabling car wash have been added to the Topaz Fuel Manager menu via the touch screen. 3. This enhancement allows communication between the outside car wash PayPoint card reader and the first network.
Manager The maximum number of the PLU Promotions is now 999 for Topaz.
Reports 1. In-House account names now print on the Topaz Pay In receipt and SMS House Account Report. 2. The Blend Product Report is now available on the Topaz and in the SMS Report Navigator for Periods 1 and 2. It is also available as a Flash Report on the Topaz. Also, the Blend Product Report is now stored during period close. 3. The Flash Reports can now be printed from the Topaz Sales Ready Screen by selecting CSR Function > Reporting Menu > Flash Reports. 4. An Automatic End of Day (AEOD) function may now be configured to perform a close daily at a specific time of day whether or not the Topaz terminal is attended by a cashier. One advantage of this feature would be to allow businesses to run a close daily after the store is closed for the day. Options in the AEOD function include: –
Switching the function on and off
–
Choosing a time of day for the automatic close daily to take place
–
Choosing whether or not the automatic close daily prints out
–
Choosing whether to stop new fueling and wait for active fueling to end before the automatic close daily begins
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The automatic close daily is turned on and configured in Reports Manager similar to the Ruby terminal. 5. The PLU Exception Report, Safe Drop Report, and POP Definition Report can now be printed from the Topaz. 6. The Network Totals Report is now available in the Topaz Flash Reports.
Sales 1. Item Price Check for Topaz has been enhanced in order to perform a price check on an item and tell the customer the price of the item before tax and total price after tax, as well as modifier prices before and after tax (if any). This allows the customer to make a purchase decision based on the amount of money they have to spend without the cashier having to ring the sale and potentially void it. 2. A new option has been added to select or reject a partially approved prepay fuel amount. If the customer selects “Yes” then the prepay amount will be reduced to approved amount. If the customer selects “No” then a zero dollar completion is sent to host. This was corrected. 3. A new feature has been added to disallow 'PLU not found' sale on the Topaz. Currently, if the “PLU Not Found Department” parameter is set to ‘0’, the Topaz prompts the user to select a department from a list of all configured departments. A new Sales Configuration parameter has been added that determines whether to prompt for a department on each PLU not found sale. If this property is disabled and the Sales Configuration > “Plu Not Found Department” parameter is ‘0’, the Topaz disallows the PLU sale and does not prompt the user for “Plu not found department” to be used on the item during the transaction. 4. The fuel prepay amount is now displayed in addition to the prepay icon “P” on the Topaz for a prepaid fueling position. 5. The “Recall” button has been enhanced on the Topaz to automatically recall a ticket if only one ticket remains suspended from that register. This enhancement eliminates displaying the menu. 6. Bar code loyalty card scanning is now supported in a Topaz and EPS configuration. 7. The limits for NAXML Promotions configuration has been expanded to the following: –
500 Item Lists (Mixes)
–
10,000 Items in Promotion
–
500 NAXML Combos (Match)
–
500 NAXML MixMatch (Package Price Deals)
–
16 Department Item Lists (Mixes)
8. Receipt Reprint functionality has been enhanced with Filtering options. The cashier can now filter the last 200 receipts based on date/time of
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transaction, fueling postion number, credit or cash MOP, fuel only, fuel plus merchandise, merchandise only, and card type. 9. The Topaz now has an option to separate each tax configured instead of combining all the taxes together. 10. Two additional options have been added for amount and percent discounts in the touch-to-modify menu that appears when a line item is touched on the Topaz. 11. The Topaz cashier display now shows the authorized amount for partial credit authorization transactions. 12. Pay Out by Money Order is now supported on the Topaz. Reports will also be updated to report the Money Order Payouts. 13. Prompts displayed on the PIN pad are now duplicated on the Topaz. The input will not be displayed to the cashier.
System 1. Line Item Display is now disabled by default because not all sites are running the latest version of ViperPAY on their MX Series PINpads. 2. A new menu, Set System Date/Time, has been added to the Maintenance menu on Topaz. This menu only appears if the site does not have a server and the application does not sync with the network. For those sites that do not sync with the network, a configuration of an NTP Server has been added to SMS > Network Manager > Network Config > Misc Tab. 3. Electronic signature capture on the MX Series PINpad is now supported on Topaz. 4. The Electronic Safe Interface now includes Tidel Sentinel Safes. 5. The dismissal of the modifier menu can now be enabled or disabled based on the property setting “topaz.sales.allowDismissalOfModifierMenu” in Sapphire Properties. An entry is made in the log if the modifier menu is dismissed. 6. Line rotation support has been added for the Partner customer display CD7220 and CD6420. 7. Sapphire and Topaz now supports collecting site asset data and forwarding it to the EPS. Also, SMS will display and print the site asset data. The site asset data will include information about the site and the details of each terminal. 8. The “Corporate User” is now available for site use on the Topaz. 9. The log server IP configuration can now be changed via a user interface by the secure user admin any time without having to perform installation and/or having to call the VeriFone Technical Support Center. 10. Two scanners are now allowed on the same Topaz and can be used in the same open transaction. This allows the site to have two checkout lanes on the left and right side of the POS and PINpad. The PINpad is located in the
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center. While a customer in one lane is gathering their merchandise to leave the store, the cashier can start ringing up merchandise for the next customer in the other lane. Also, the cashier needs to pay attention that the merchandise is not scanned from the other lane. 11. The daily message area on the Topaz screen has been changed to allow merchants to send messages to their cashiers. Currently, the message area is being used to notify the cashier of Amber Alerts. 12. Serial and IP DVR is now supported on the same Topaz. 13. Scanned coupons are now supported on the Topaz. With this new feature, a site can accept valid non-expired scanned coupons at the transaction level. Also, when the coupon discount is added at the ticket-level, there is no check to see whether the associated item has been added to the transaction. In addition, this feature can be disabled from SMS. 14. Line item display is now supported in conjunction with MX ViperPAY.
VIPER Marathon FEP 15. Updated Bash shell to latest version available from the open source community.The Dealer Configuration is now sent to the POS when the VIPER receives the FID table as part of the RCI so that the updated Dealer Configuration prints on the receipt header. 16. A new Topaz menu, Trigger Pull Functions, has been added to Network Manager menu > EPS Network Functions. This menu allows for a Trigger Pull Request, Trigger Pull Configuration, and printing the Trigger Pull Configuration Report. 17. The authorization time for DCR transactions has been reduced when full service attendant or Mannatec cards are used. 18. Configurable timeout values are now provided for the RCI Trigger pull request. 19. A report has been added for the taxable rebates applied. This report is generated from the T-Log and is not a POS report. 20. A void activation is to allow customers to deactivate their prepaid cards at the store. Currently, Activation department with product code 533 is being used for doing an activation/recharge. When a customer wishes to activate/recharge a gift card, cashier sells 533 product code which allows customer to pay for activating/recharging prepaid cards. Performing a refund of 533 could be done in the following transactions: –
Deactivating customer's prepaid card.
– Refund of failed activation/recharge Do the following steps to deactivate a gift card: a. The Cashier refunds using the 533 product code.
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b. The Customer is prompted to swipe prepaid card for deactivation. c. After the deactivation is successful, cashier refunds payment to a MOP. Do the following steps to refund a failed activation/recharge: a. The Cashier refunds using the 533 product code. b. The Customer is prompted to swipe prepaid card. 21. Incomm TOR processing and open denomination product support to Incomm is now supported. 22. The “Cash Credit Pricing By Card Type” feature now supports EBT cash cards. 23. Credit receipt printing has been enhanced for signature capture and the small credit amount support. This enhancement makes transactions faster for amounts lesser than the Small Credit Amount by not asking for a signature. It also saves on receipt paper, by providing the ability to the cashier to decide whether to print a Merchant or Customer receipt copy. This feature can be enabled in Dealer Configuration. 24. Network and Cash messages now print on the bottom of all receipts. 25. Electronic Benefits Transfer (EBT) is now supported on the EPS. 26. The Fleet Card Prompting has been enhanced when checking product restrictions. The EPS inspects the sales ticket line items for any invalid product codes. If invalid product codes exist, the customer is not prompted for fleet card input and the message “Invalid product for card type” is displayed to the cashier. Also, when the swipe-ahead functionality is used, all the fleet prompts are still displayed as the items would not yet be known by the EPS. 27. InComm has been enhanced on the Topaz with EPSPAK. InComm is a provider of third party gift cards, stored value cards (private label gift cards), and prepaid items (cards and handsets). 28. The Batch Total Report can now be printed for open batches as well as closed batches. 29. Zero dollar amounts are always sent for preauthorizations for transactions coming from both inside and outside. 30. Sale and authorization requests that were approved offline (terminal approved) are now sent to the network for online approval once conmmunication is restored. 31. Wright Express transactions now have the Purchase Device Sequence Number printed on the receipt. 32. Card Validation Value (CVV) is now applicable for Sale and Preauthorizations. When Card Value Number CVN prompting is enabled for manually swiped cards and the CVV validation fails, the transaction is treated as a timeout. A timeout reversal request is sent to the host to reverse the transaction and then a voice approval is required.
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33. The EPS now supports remote updates for sites using DHCP and dial up using PPP as their primary connection. 34. This feature captures the signature electronically when a signature is required for a network sale. The benefits are: –
When a card is used and a signature is required, the customer is prompted for signature on the MX Series terminal. The printed receipt does not include a signature line, but depending on configuration settings, may include the signature image.
–
It saves receipt paper by allowing the cashier to decide whether or not to print a Merchant and Customer copy.
–
It only applies when a signature is required.
35. Fees for Debit transactions are now supported. 36. VISA ReadyLink is similar to a prepaid card that it enables customers to instantly load additional funds to their VISA card at participating retailers. The reload process is simple. The participating merchant accepts the money, swipes the card, and gives a receipt for the transaction. The customer has immediate access to the funds that was added to their card. NOTE: Some retailers may apply a VISA ReadyLink reload fee. It is the retailer's responsibility to identify whether it is a ReadyLink card or not. VISA ReadyLink is an optional service for reloadable VISA prepaid card issuers and may not be available on all cards. VISA ReadyLink card has all the acceptance and usage capabilities of a normal VISA card. It can also be recharged remotely at POS terminals. The recharge transaction is identified as “Card Load” and is displayed as a negative amount in the batch report of the Close Shift and Close Daily Reports. The VISA ReadyLink option is controlled through the site’s PDL. The following parameters were added to the VISA card type at Network Manager > Configuration > Credit Card Configuration: –
Card Load Enabled
–
Card Load Min Val
– Card Load Max Val “Card Load” sales transactions are assigned to a department and any Card Load fees are configured under the Manager > Fee/Charge File. After the “Card Load” department is created, the department number must be added to the parameter “Credit Card Load Dept #” at Manager > Configuration > Sales Configuration.
18
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Installation Options
Sapphire Installation Options Option Code logserver
Description This option code is used to assign the IP address of a customer provided server that will receive system log messages from the Sapphire.
wuice
This option code is used when the Western Union ICE6000 Terminal is connected via IP.
wut7e
This option code is used when the Western Union T7e Terminal is connected via serial port.
mgdelta
This option code is used when the MoneyGram/ TravelersExpress Delta Network Terminal is connected via IP. Supported POS Terminals
Ruby SuperSystem, Sapphire, Topaz 110, and Topaz XL (310/410)
NOTE: Sites can no longer have both Ruby and Topaz terminals at the same location.
19
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Upgrade Summary New Installation Required All Ruby-Only sites are no longer supported. Sites must use a full new installation to upgrade to MARPAK 7.01.01.
Onsite New Installation Upgrades Sapphire onsite new installation upgrades begin with the same steps for Saving Sales Data and Settings.
Ruby/Sapphire and Topaz/Sapphire Site Installations Overview Sapphire installation uses files from MARPAK_V7_01_01_Suite_Beta_CD.exe, which, when extracted, provides the GemPro files for Gemstalling; folders and files for installing both NewPro and Topaz from a CD; and a folder containing the files to install Sapphire Management Suite. See Sapphire Installation CD Preparation.
GemPro After extracting the files, use the GemPro Installation for Sapphire Sites procedure to install Sapphire GemPro.
NewPro After preparing the CD, use the NewPro Installation for Sapphire Sites procedure, which uses a CD-ROM and HPV-20, to install NewPro. NOTE: See VASC Bulletin 1210_002 for CD file structure changes.
Topaz Workstation Installation Topaz workstations are upgraded from the same CD containing the Sapphire installation: MARPAK_V7_01_01_Suite_Beta_CD.exe. Topaz installation follows Sapphire installation. See Topaz Workstation Installation.
SMS See SMS Installation for Sapphire Sites.
Sapphire GemPro Board Upgraded To CPU-6 Beginning with Base 160, the Sapphire Site Controller GemPro board software has been upgraded from CPU-5 to CPU-6. This software upgrade enhancing the operating system is accomplished at Gemstall time, and the process also converts
20
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
the CPU-5 Ruby Card to a CPU-6 Ruby Card. Only the software is upgraded. The hardware remains the same. NOTE: Failing to perform this procedure correctly could damage your system. This software upgrade is for Sapphire or Sapphire/Topaz sites only. Documentation on the CPU-6 upgrade may be found on the Verifone Premier Web Connection at Petro Downloads > Sapphire > Sapphire and SMS: Other Documentation.
Gemstall Graphics DCR options — Dresser/Wayne An “unbranded” option has been added to Relsapp.vfg for Dresser/Wayne graphics DCRs. NOTE: If the “unbranded” option is chosen, RAM graphics must be disabled on DCRs to prevent reverse video.
Questions? If you have any questions while upgrading, the Verifone Technical Support Center is available for assistance 24 hours a day, 7 days a week at 888-777-3536.
Saving Sales Data and Settings Saving Data Use these steps to begin any onsite upgrade: 1. Close the current report periods. a. Run Close Cashier Totals and Print Cashier Report at the controller Ruby terminal. In a multiterminal system, run Close Cashier Totals and Print Cashier Report at each workstation also. b. Run and print close period reports. Run Close Shift (Close Period 1), Close Daily (Close Period 2), Close Monthly (Close Period 3) and Close Yearly (Close Period 4). Print these reports. c. Run the Payroll Report using the “Close” option. 2. Make sure that the last batch was reconciled. To do this: a. In Network Mgr > Print Batch Report, select the appropriate batch. b. Look at the Network Report (part of the Close Daily report printed above) for the last balanced batch. c. Verify that the last balanced batch on the “In Balance” totals agrees with the last batch on the Network Report.
21
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Saving Settings List out all of the site’s configuration parameters and data. To print out the settings, access each of the following functions and [List] their contents. Keep the printouts for use at the end of the upgrade. –
Manager mode: All functions
–
Fuel Manager mode: All functions
–
Reports mode: Configuration
–
Maintenance mode: All functions
–
Network Mgr mode: All functions
–
Car Wash Mgr mode (if applicable): All functions
Backup of Data and Settings Perform a complete system backup.
Onsite Upgrade Procedure For Ruby-Only to Ruby/Sapphire After completing the steps of Saving Sales Data and Settings by backing up all sales data and configuration settings, continue here to upgrade the Ruby terminal. This procedure uses files extracted to C:\GEMSTALL\MARPAK\V7.01.01\Gempro, which are then Gemstalled using Relsapp.vfg. 1. Connect the PC COM port through a null modem adapter and an RS-232 cable to the Ruby terminal’s COM 1 port. 2. Place the Ruby terminal into SYSMGR mode by pressing and holding (with a ballpoint pen point or paperclip) the forwardmost button on the card holder on the right side of the terminal. 3. Once the terminal is in SYSMGR mode, run Gemstall. a. Open the Relsapp.vfg file for the version being installed. b. Run the Edit function to set the terminal specific requirements such as the correct printer, keyboard, and terminal type for the terminal you are upgrading. c. Run the Install function. NOTE: Gemstall version 2.52 or higher, compatible with USB ports and all Windows versions through Windows XP, should be used at a Baud rate of 57600 if the laptop supports it. The latest Gemstall version is available on the Verifone Premier Web Portal at Petro Downloads > PC Based Applications > Gemstall. 4. Reboot the Ruby terminal. NOTE: If an update of your operating system is required, the Ruby terminal prompts for confirmation and automatically updates the system. The system then reboots the Ruby terminal as necessary.
22
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
When the update has been completed successfully, the system reboots, and the updated version displays. NOTE: If an update of your operating system is required, the Ruby terminal prompts for confirmation and automatically updates the system. The system then reboots the Ruby terminal as necessary. When the update has been completed successfully, the system reboots, and the updated version displays. 5. If there are other workstation Ruby terminals on the site, repeat steps 1 through 4 for every other workstation.
Sapphire Install CD Preparation Overview Sapphire GemPro, Sapphire NewPro, and SMS for this release are all contained in the self-extracting zip file MARPAK_V7_01_01_Suite_Beta_CD.exe. This file may be downloaded or distributed on a PC. In either case, double-click on this file and choose “Unzip”. The files will be placed in C:\MARPAK V7.01.01 Suite Beta CD.
GemPro The GemPro component is MARPAK_V7_01_01_GemPro_Beta_Software.exe. Double-click on it and it will extract to C:\Gemstall\MARPAK\V7_01_01\GemPro where it is Gemstalled using Relsapp.vfg. See GemPro Installation for Sapphire Sites.
NewPro The NewPro folders and files must be burned to the root of a CD-ROM disk for installation. NOTE: See VASC Bulletin 1210_002 for CD file structure changes. NOTE: It may be convenient to place the SMS folder on this CD. The GemPro file does not need to be placed on the CD, although it may be. Whether or not it is placed on the CD, remember to Gemstall from files on your PC’s hard drive and not from the CD. See NewPro Installation for Sapphire Sites.
Topaz See Topaz Installation for Sapphire/Topaz Sites.
SMS Sapphire Management Suite files must also be burned to a CD for installation. They may be placed on the CD used to install NewPro or on a CD of their own. See SMS Installation for Sapphire Sites.
23
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
GemPro Installation for Sapphire Sites After completing the steps of Saving Sales Data and Settings by backing up all sales data and configuration settings, continue here to upgrade Sapphire GemPro software for Sapphire sites. Note that this procedure uses files from MARPAK_V7_01_01_GemPro_Beta_Software.exe extracted to C:\GEMSTALL\Marpak\V7_01_01\GemPro which are then Gemstalled using Relsapp.vfg. NOTE: These are abbreviated instructions. For full details, see The Sapphire Installation Guide available for download from the new Verifone Premier Web Connection at Petro Downloads > Sapphire > Sapphire and SMS: Other Documentation > Installation Guide. 1. Remove the Ruby Card from the Sapphire Site Controller. 2. Connect the RS-232 cable from your PC to COM 2 of the COM Port Bank 3. Place the GemPro side of the Sapphire Site Controller in SysMgr mode by pressing [+] and [S] on the front panel keypad at the same time for 2 seconds. Release the keys when you hear a short beep. 4. Using the keypad on the front panel of the Sapphire Site Controller, press [1] twice to establish the [Yes] key and [2] twice to establish the [No] key. 5. Use the [2] key to answer “No” until the “Select SYSMGR Port” option appears. 6. Press ‘1’ for [Yes] for –
“Select SYSMGR Port”
–
“SYSMGR on COM PORT 2”
–
To select the Baud rate of 57600 for Gemstall
NOTE: If your PC will not support the high Baud rate, choose 19200. Other questions should be answered with ‘2’ for [No]. 7. On your PC, start Gemstall. Move to the C:\GEMSTALL directory and then continue to the sub directories for the application, version, and GemPro. Select Relsapp.vfg. NOTE: Gemstall version 2.52 or higher, compatible with USB ports and all Windows versions through Windows XP, should be used at a Baud rate of 57600. The latest Gemstall version is available on the Verifone Premier Web Portal at Petro Downloads > PC Based Applications > Gemstall. 8. Open the Relsapp.vfg file for the version being installed. a. Run the Edit function. b. At the “Sapphire or Ruby” prompt, choose “Sapphire (controller)”. c. Continue with the Edit function to set the terminal specific requirements such as the correct printer, keyboard, and terminal type for the terminal you are upgrading.
24
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
d. Run the Install function. NOTE: Be sure to select the Relsapp.vfg option and Gemstall the Sapphire as a controller of a multiterminal configuration. 9. The Sapphire begins a reboot. To speed up the process, press the [Pause] key on your PC to pause the program before the Sapphire beeps to show the reboot is complete. 10. Once again, repeat the selection of [1] twice to establish the [Yes] key and [2] twice to establish the [No] key. 11. Use the [2] key to answer “No” until the “Select SYSMGR Port” option appears. 12. Press ‘1’ for [Yes] for –
“Select SYSMGR Port”
–
“SYSMGR on COM PORT 2”
–
To select the Baud rate of 57600 for Gemstall
NOTE: If your PC will not support the high Baud rate, choose 19200. Other questions should be answered with ‘2’ for [No]. 13. Gemstall installs the GemPro software. 14. From the up to four Ruby workstations that can work with the Sapphire Site Controller, choose the Ruby terminal that will have the [SYSTEM SETUP] mode that may be used to configure the system. Remove the Ruby card from this workstation. 15. Connect the PC COM port through a null modem adapter and an RS-232 cable to this Ruby workstation’s COM 1 port. 16. Place this first Ruby workstation into SYSMGR mode by pressing and holding (with a ballpoint pen point or paperclip) the forwardmost button on the card holder on the right side of the terminal. 17. Once the Ruby is in SYSMGR mode, run Gemstall. a. Open the Relsapp.vfg file for the version being installed. b. Run the Edit function and select “Ruby (workstation)” at the “Sapphire or Ruby” prompt. c. Designate the first Ruby as “Terminal No. 1”. The Sapphire uses the [SYSTEM SETUP] mode on the No. 1 workstation terminal to provide manager-level configuration of the Ruby system to site requirements. d. Continue the Edit function to set the terminal specific requirements such as the correct printer, keyboard, and terminal type for the terminal you are upgrading. e. Run the Install function. 18. In turn, Gemstall any other Ruby workstations with Relsapp.vfg, designating them as “Terminal No. 2”, “Terminal No. 3”, and “Terminal No. 4” as needed.
25
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
19. When Gemstall is complete, replace the Ruby Card in the Sapphire Site Controller and reboot by pressing + and R at the same time. 20. Allow the Sapphire to boot up, then replace the Ruby cards in the workstations and power up the workstations.
NewPro Installation for Sapphire Sites After backing up your all sales data and configuration settings as described in the Saving Sales Data and Settings section of these Release Notes, continue here to install Sapphire NewPro software. The installation CD is made from folders extracted from MARPAK_V7_01_01_Suite_Beta_CD.exe as previously described. 1. Place the installation CD in the HPV-20 CD. 2. Power-cycle the HPV-20/V950 PC to transfer the NewPro and Topaz files. 3. Connect your laptop/PC to the SERVICE CONSOLE of the Sapphire Site Controller with an RS-232 cable. 4. Run HyperTerminal to install the NewPro files. NOTE: If a firmware caution message appears, see the “Upgrading Sapphire Firmware” section below. NOTE: For full details, see The Sapphire Installation Guide available for download from the new Verifone Premier Web Connection at Petro Downloads > Sapphire > Sapphire and SMS: Other Documentation > Installation Guide.
Upgrading Sapphire Firmware If your application requires you to upgrade the Sapphire Firmware from DK 1.3.0 to DK 1.4.0, you will see the following caution soon after starting Sapphire software installation: CAUTION: This process replaces the firmware in the Sapphire NewPro. This will erase all customer data. Answer no to cancel this process. Follow the prompts to complete the firmware upgrade. CAUTION: This process replaces the firmware in the Sapphire NewPro. This will erase all customer data. Answer no to cancel this process. Proceed with firmware change? y Reprogramming BIOS and Diagnostic Kernel
26
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
DO NOT INTERRUPT THE PROCESS, OR THE SAPPHIRE MAY BECOME UNUSABLE. ÉÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍ >> º Autoflash Program, Version 1.3 º º Copyright 2000-2003 by Verifone INC. All rights reserved.º ÈÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍ Preparing to write: System BIOS Version 2.0.3 WARNING -- PRESSING RESET OR TURNING OFF THE POWER DURING THE UPDATE PROCESS WILL RESULT IN INVALID FLASH CONTENTS Flash Memory Map FILE NAME SIZE bios
FLASHED TO 0x40000
BIOS device
Processing file : bios Flash Programming Succeeded! ÉÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍ >> º Autoflash Program, Version 1.3 º º Copyright 2000-2003 by Verifone INC. All rights reserved.º ÈÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍ ** Diagnostic Kernel will be flashed with file dk ** File dk is larger than the DK flashpart! ** Remaining 0x6C000 bytes of file dk will be flashed to the beginning of the BIOS flash part. WARNING -- PRESSING RESET OR TURNING OFF THE POWER DURING THE UPDATE PROCESS WILL RESULT IN INVALID FLASH CONTENTS Flash Memory Map FILE NAME SIZE dk 0xFC0000 dk 0x6c0000
FLASHED TO DK device BIOS device
Processing file : dk Processing file : dk (BIOS device)
27
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Flash Programming Succeeded! BIOS and Diagnostic Kernel versions were successfully updated. Please return the DIAG switch to the down position to restart in the new Diagnostic Kernel and start the application installation process. Please note that you will need to run loadinstallkdi again from the new Diagnostic Kernel. NOTE: These statements repeat until you put the Diag switch down, after which the system reboots automatically. Please return the DIAG switch to the down position to restart in the new Diagnostic Kernel and start the application installation process. Please note that you will need to run loadinstallkdi again from the new Diagnostic Kernel.Rebooting to Linux Installer **** LynxOS is down **** The DK and operating system have been upgraded. Log in again as user ‘install’ and follow the prompts.
Topaz Installation for Sapphire/Topaz Sites For Topaz installation, you will be told to switch the RS-232 cable connected to the installer’s laptop to the CONSOLE port on the right side of the first of any Topaz workstations to be loaded. NOTE: During Topaz installation, when the choice of “1. Complete Installation” and “2. Custom Installation” appears, you must choose “1. Complete Installation.” Do NOT choose option “2” unless instructed to do so by the Verifone Help Desk. A “Custom Installation” may not complete properly. Note that the first workstation loaded must be given the number of Topaz terminals on site. Thus if there are four Topaz workstations to be loaded with the upgraded software, the first to be upgraded would be given the designation of Terminal 4. The second upgraded would be given the designation of Terminal 3. The third, Terminal 2. And finally the fourth, Terminal 1. This is to insure that the terminals receive correct IP addresses. Proceed with the Topaz installation using HyperTerminal. NOTE: Topaz hardware and software installation instructions may be found on the Verifone Premier Web Connection at Petro Downloads > Topaz > Topaz: Other Documentation.
28
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
SMS Installation for Sapphire Sites 1. Insert a CD containing the folder SMS v1.29.05 for MARPAK 7.01.01 in the CD drive of the PC that is going to run SMS. 2. Open the SMS folder and double-click on setup.exe.
VIPER Installation See the documentation section at Verifone Premier Portal > Connect > Petro Downloads > EPS: V9XX for installation instructions. NOTE: You must be certified in order to access this section.
29
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Minimum Requirements
Displays 4x40 Display
v3.03
Customer Display
v2.01
LED Display
v1.00
Gembus Modem Ruby 24MHz
v1.08
Gemix Operating System Ruby 24MHz
v2.2.5
Gemstall Gemstall
v2.52
Gemstone Ruby II Workstation
24MHz
Controller
24MHz
Gemstone Ruby II Memory Workstation
8MB
Controller
8MB
Keyboards MSR/13x5
v2.02
MSR/15x8
v3.01
Network Network Version
ADS v38
Configuration Version
PDL 412
Other RS-232 to RS-422 Converter
DCR controller
30
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Sapphire-01 and Sapphire-02 Compact Flash (Base 174 and lower) Support for 1 - 4 Topaz Terminals
128 MB Compact Flash
Support for 5 - 6 Topaz Terminals
512 MB Compact Flash (Minimum)
Sapphire-02 Compact Flash (Base 175 and higher) Support for 1 - 6 Topaz Terminals
512 MB Compact Flash (Minimum)
Sapphire-03 Compact Flash Support for 1 - 6 Topaz Terminals
512 MB Compact Flash (Minimum)
NOTE: Topaz 110 and Sapphire-01 are not supported for bases 175 and higher.
31
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Fuel Hardware Peripherals Supported Dispensers Supported Verifone advises using the “Recommended Version” shown here. Unlisted versions may not work reliably with the Ruby SuperSystem®, Sapphire, or Topaz. Dispenser/ Interface
Supported: Yes/No
Recommended Version
Notation
SFC Application
Yes
v2.08.12
PPU Discounting Supported
SFS (Suite)
Yes
v2.02.00
PPU Discounting Supported
Verifone
Bennett DOSPIB
No
515
Yes
v6.20
Horizon 1
Yes
v6.27
Supports PPU Discounting with Bennett 515 interface box, firmware v.507
Horizon 2
Yes
v2.15
Supports PPU Discounting with Bennett 515 interface box, firmware v.507
Pacific
Yes
v2.11
Supports Bennett SPM and Verifone SPP with Bennett 515 interface box with version v.6.20 Supports PPU Discounting
CPU
Yes
v49.37
v49.32 and v49.34 are not supported.
PIB
Yes
v39000
PPU Discounting not supported
Fusion
Yes
v3.4.24.10
PPU Discounting Supported
HyperPIB
Yes
v54000
PPU Discounting Supported
Dresser/Wayne
32
MARPAK 7.01.01 Beta
Arbitration Board
Verifone ISD Software Release Notes
Yes
Gilbarco Legacy PAM 1000
Yes
v31.1
PPU Discounting not supported
PAM 1000
Yes
v32.1.60
Supports PPU Discounting
PAM 5000
Yes
410-27-1.05
Supports PPU Discounting
SMART Connect
No
Yes
vC4501.04.30
Supports Alternate POP on Dual-PPU CardScan 4000s
DHC
Yes
v6.17
Supports PPU Discounting
VXDHC
Yes
v4200.03.09
Supports PPU Discounting
Schlumberger SAM
Tokheim
33
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Dispenser Card Readers — Supported Options Verifone advises using the “Recommended Version” shown here. Unlisted versions may not work reliably with the Ruby SuperSystem®, Sapphire, or Topaz.
Dispenser Card Reader Control/ Interface
Supported: Yes/No
Recommended Version
Yes
v2.08.12
Yes
N/A
Notation
Verifone SFC Application Gilbarco PAM 5000
34
Model: DSB492 Firmware Revision: Make sure there is an “X” marked in the box labeled “D” next to the word “DECS.”
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Bennett Bennett: DCA Option
Supported: Yes/No
Recommended Version
Non-debit
Yes
N/A
Cash Acceptors
No
Debit
No
Graphics
No
Part Description/ Notation
Debit Non-debit
Yes
SDES (DUKPT)
No
TDES
No
M/S
No
N/A
Bennett: DCT (Verifone Everest Card Reader) Option
Supported: Yes/No
Cash Acceptors
No
Graphics
No
Recommended Version
Debit Non-debit
Yes
1.02.02
SDES (DUKPT)
Yes
1.02.02
TDES
No
M/S
No
35
Part Description/ Notation
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Dresser/Wayne Legacy CAT Option
Supported: Yes/No
Recommended Version
Part Description/ Notation
Cash Acceptors
Yes
64.00
JCM is supported
DSM
Yes
v1.19
Graphics
Yes
64.00
Scanner
Yes
64.00
Secure CAT
No Debit
Non-debit (not enhanced)
Yes
58.00
SDES (DUKPT)
Yes
64.00
TDES
No
M/S
No
Dual CAT Option
Supported: Yes/No
Recommended Version
Part Description/ Notation
Cash Acceptors
Yes
103.00
JCM is supported
DSM
Yes
v1.19
Graphics
Yes
103.00
Scanner
Yes
103.00
Secure CAT
No
BCB
Yes
5.1 Debit
Non-Debit
Yes
103.00
SDES (DUKPT)
Yes
103.00
TDES
No
M/S
No
36
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Dresser/Wayne (continued) Vista3V Option
Supported: Yes/No
Recommended Minimum Version
Part Description/ Notation
Cash Acceptors
Yes
103.00
JCM is supported
DSM
Yes
v1.19
Graphics
Yes
103.00
Scanner
Yes
103.00
Secure CAT
No
BCB
Yes
5.1
iGEM
Yes
36.00 Debit
Non-Debit
Yes
103.00
SDES (DUKPT)
Yes
103.00
TDES
No
M/S
No
37
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Dresser/Wayne (continued) Ovation and Ovation 2 Option
Supported: Yes/No
Recommended Minimum Version
Part Description/ Notation
Cash Acceptors
No
DSM
Yes
v1.19
Graphics
Yes
206.00
qCAT
Scanner
Yes
206.00
qCAT
Secure CAT
No
iGEM
Yes
36.00 Debit
Non-Debit
Yes
206.00
qCAT
SDES (DUKPT)
Yes
206.00
qCAT
TDES
No
M/S
No
Supported: Yes/No
Recommended Minimum Version
Part Description/ Notation
Cash Acceptors
Yes
2.2.20
Red Board
DSM
No
Graphics
Yes
2.2.20
Red Board
Scanner
Yes
2.2.20
Red Board
Secure CAT
No
iGEM
Yes
iX Option
36.00 Debit
Non-Debit
Yes
SDES (DUKPT)
No
TDES
Yes
M/S
No
38
2.2.20
Red Board
2.2.20
Red Board
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Gilbarco Encore 700 S with FlexPay II Option
Supported: Yes/No
Recommended Version
Graphics
Yes
30.3.03
Cash Acceptors
Yes
30.3.03
GSM
No
Scanner
No
Contactless (RFID)
No
Part Description/ Notation
Debit Non-Debit
Yes
SDES (DUKPT)
No
TDES
Yes
M/S
No
30.3.03
30.3.03
Z80 Logic Board Option
Supported: Yes/No
Cash Acceptors
No
GSM
No
Graphics
No
Scanner
No
Contactless (RFID)
No
Recommended Version
Debit Non-debit
Yes
SDES (DUKPT)
No
TDES
No
M/S
No
50.2.4
39
Part Description/ Notation
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Gilbarco (continued) Encrypting PIN Pad (EPP) with Advanced GSM Option
Supported: Yes/No
Cash Acceptors
No
Advanced GSM
Yes
Graphics
Yes
Scanner
Yes
Contactless (RFID)
Yes
Recommended Version
Part Description/ Notation
See CRIND versions below.
Debit SDES (DUKPT)
Yes
TDES
Yes
M/S
No
See CRIND versions below.
CRINDs Advantage
Yes
62.6.10
Encore 300
Yes
62.6.10
Encore 500
Yes
3.1.50
Eclipse
Yes
3.1.50
NOTE: Please contact your Gilbarco servicer for the correct setup of the EPP and the mapping of the keypad. NOTE: Encrypting PIN Pad (EPP) without Advanced GSM is supported only when Ruby Card feature is present.
40
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Gilbarco (Continued) Advantage CRIND (Z180 Logic Board) Option
Supported: Yes/No
Recommended Version
Cash Acceptors
Yes
60.9.40
GSM
Yes
Graphics: Monochrome
Yes
60.9.40
Graphics: InfoScreen
Yes
60.9.40
Scanner
Yes
60.9.40
Contactless (RFID)
Yes
60.9.40
Part Description/ Notation
InfoScreen graphics are supported only in single-line mode.
Debit Non-debit
Yes
60.9.40
SDES (DUKPT)
Yes
60.9.40
TDES
No
M/S
No
41
Note that v60.7.30 is NOT supported for any mode.
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Gilbarco (continued) Encore 300 Option
Supported: Yes/No
Recommended Version
Cash Acceptors
Yes
60.9.40
GSM
Yes
Graphics: Monochrome
Yes
60.9.40
Graphics: InfoScreen
Yes
60.9.40
Scanner
Yes
60.9.40
Contactless (RFID)
Yes
60.9.40
Part Description/ Notation
InfoScreen graphics are supported only in single-line mode.
Debit Non-debit
Yes
60.9.40
SDES (DUKPT)
Yes
60.9.40
TDES
No
M/S
No
42
Note that v60.7.30 is NOT supported for any mode.
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Gilbarco (continued) Options for the Gilbarco Encore 500 and Eclipse models are supported as shown only with required component versions as shown in the Component Table below. The component version must at least meet the versions shown in the Component Table. In addition, the dispensers must be upgraded to the Gilbarco power supply shown. Encore 500/Eclipse Option
Supported: Yes/No
Cash Acceptors
Yes
GSM
Yes
Graphics: Monochrome
Yes
Contactless (RFID)
No
Part Description/ Notation
Debit Non-debit
Yes
SDES (DUKPT)
Yes
TDES
No
M/S
No
Encore/Eclipse Component
Version Number/Part Number
CRIND Bios
v2.2.06
CRIND MIP
v2.0.00
Pump MIP
v10.0.07
Pump Door Node
v01.0.37
Printer Neuron
v1.01
Printer HOST
v1.04
Gilbarco Power Supply
P/N M02274A001
43
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Gilbarco Dispensers Dispenser
Description
Version
Encore 700
Pump Control Node
2.9.42
Encore 500
Pump Control Node
1.8.30
MPD
Legacy
70.9.92
MPD
Modular Advantage
70.9.92
MPD-3
LCD
54.3.10
MPD-3
SID
53.7
Selectable Blender
Modular Advantage
75.6.10
These are the current recommended versions for Gilbarco models. Other Gilbarco dispenser model versions are currently supported.
44
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Schlumberger 4000 Option
Supported: Yes/No
Cash Acceptors
No
SSM
Yes
Graphics
No
Scanner
No
Contactless (RFID)
No
Recommended Version
Notation
Debit Non-debit
Yes
0130.04.15
SDES (DUKPT)
Yes
0130.04.15
Debit Module Software v401.01.06
TDES
No
M/S
No
Recommended Version
Notation
Centurion Option
Supported: Yes/No
Cash Acceptors
No
SSM
Yes
Graphics
No
Scanner
No
Contactless (RFID)
No Debit
Non-debit
Yes
1000.05.04
SDES (DUKPT)
Yes
1000.05.04
TDES
No
M/S
No
45
Debit Module Software v401.01.06
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Secure PumpPAY Model OP 4100 Secure PumpPAY Model OP 4100 Option
Supported: Yes/No
Recommended Version
Graphics
Yes
1.00.15
Part Description/ Notation
Debit Non-Debit
Yes
1.00.15
SDES (DUKPT)
Yes
1.00.15
TDES
Yes
1.00.15
PCI
Yes
1.00.15
Secure PumpPAY Model MX 760 Secure PumpPAY Model MX 760 Option
Supported: Yes/No
Recommended Version
Graphics
Yes
2.06.01 Debit
Non-Debit
Yes
2.06.01
SDES (DUKPT)
Yes
2.06.01
TDES
Yes
2.06.01
PCI
Yes
2.06.01
46
Part Description/ Notation
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Tokheim Premier B Option
Supported: Yes/No
Recommended Version
Cash Acceptors
Yes
N/A
TED
Yes
v300 or v400
Scanner
No Debit
Non-debit (4-line display)
Yes
JP02.18.00
TDES
No
Debit TDS Plus (4-line display) SDES (DUKPT)
Yes
Debit TDS Plus (4-line display) M/S
No
Debit TED (4-line display) SDES (DUKPT)
Yes
Debit TED (4-line display) M/S
No
Insight Graphics Non-debit
Yes
MTPQ06.03
Insight Graphics SDES (DUKPT)
Yes
MTPQ06.03
MT0301.00
MTQD02.00
47
Part Description/ Notation
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Tokheim (continued) Premier C Option
Supported: Yes/No
Recommended Version
Cash Acceptors
Yes
N/A
TED
Yes
v300 or v400
Scanner
No Debit
Non-debit (4-line display)
Yes
JP02.18.00
TDES
No
Debit TED (4-line display) SDES (DUKPT)
Yes
Debit TED (4-line display) M/S
No
Insight Graphics Non-debit
Yes
MTPQ06.03
Insight Graphics SDES (DUKPT)
Yes
MTPQ06.03
MTQD02.00
48
Part Description/ Notation
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Ruby/Sapphire/Topaz Options Supported
Backup Power Supply (UPS) ONEAC 200, with RJ-11 port protection, is recommended.
VFI P/N P040-07-040
Car Wash Ryko Code-A-Wash III
Version 15554-009, Rev. E A Ruby Card is needed to enable this feature.
Ryko Code-A-Wash IV
19574-006 Rev. N A Ruby Card is needed to enable this feature.
Unitec POS4000
Firmware version 6.67 A Ruby Card is needed to enable this feature.
Car Wash - Topaz Only Unitec Carwash Select II / Enterlink Super Interface
Version 2. Firmware version 5.43 A Ruby Card is needed to enable this feature.
49
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Car Wash Paypoint - Topaz Only Unitec Portal Ti (Touchscreen)
Core Version: 3.60 Sierra Version: 1.63 Version: 4.30 A Ruby Card is needed to enable this feature.
Unitec C-Start (Cashless)
Core Version: 3.60 Sierra Version: 1.63 Version: 1.40 A Ruby Card is needed to enable this feature.
Unitec Sentinel (Dual Bill Dispenser)
Core Version: 3.60 Sierra Version: 1.63 Version: 1.40 A Ruby Card is needed to enable this feature.
50
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Cash Drawer Ruby terminal
VFI P/N P040-08-024 VFI P/N P040-08-019 VFI P/N P050-01-200 Note:
Must have adapter: VFI P/N 22839-01 Rev 3 or Rev C. Do NOT use adapters marked with Rev 1 or Rev A. These adapters can be damaged if plugged into a powered-up Ruby. In addition, the adapter MUST ONLY be plugged into one of the Ruby CASH DWR ports.
Coin Dispenser Transact2
VFI P/N P040-08-023
Displays 32 Icon Display (32 fueling pts) VFI P/N P040-08-017 Customer Display
VFI P/N P040-08-300
EASY ID A Ruby Card is needed to enable this feature. Easy ID is supported for ALL states as long as the Mag Stripe/2D codes use the AAMVA standard format. Please contact your local Department of Motor Vehicles for details about your state.
51
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Electronic Fuel Price Signs Supported with tested interface: • DakTronics: DM-100 PSC (0A-1196-0133) • FutureMedia Displays Inc.: PriceVision LED Model FMD9-GSX. • Guru Digital Media: Guru Price Sign. • WatchFire: Price Watcher Sign. Supported: • Everbrite • Skyline • NOVYC Electronics Inc. • PWM Note:
Available for Sapphire sites with SMS (Sapphire Management Suite). The Price Sign Controller (PSC) and an RS-232 connector is supplied by the sign manufacturer. A Ruby Card is needed to enable this feature.
Contact manufacturer for details.
Expanded PLUs Expanded PLUs
A Ruby Card is needed to enable this feature. Note:
A Ruby card is required for sites with more than 1,000 PLUs.
Fast Food Fast Food
A Ruby Card is needed to enable this feature.
Laser Scanners (Ruby Ready) Use the following URL to access a list of laser scanners that have been approved by Verifone. See www.verifone.com > Company > partners for more information.
52
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Money Order Travelers Express: Delta Network Terminal 780T Version 3.5
Option Code: mgdelta P/N 11-0021-001 Printer model: 1600 VFI cable: VFI P/N 55296-03 Note:
The money order printer should not be connected to a MUX.
A Ruby Card is needed to enable this feature Western Union Money Order Dispenser System: Version 3.5 T7E Terminal (Serial)
Option Code: wut7e P/N FDX-400 (Version 7534 and above) Adaptor: DB-9M to RJ-45 (VFI P/N 13641-01) Requires an RS-232 cable (P/N 13836-XX) Interface: FIP11 Interface Module (P/N 010064-02) Note:
The FIP11 Interface module cannot communicate with the Ruby terminal via a MUX.
A Ruby Card is needed to enable this feature. Western Union Money Order Dispenser System: ICE6000 Terminal (Ethernet)
Option Code: wuice Requires an Ethernet cable. A Ruby Card is needed to enable this feature.
PINpads MX 915/MX 880/MX 870 MX 860/MX 850//MX 830 Multimedia Note:
See the Sales Representative for part numbers.
For debit, PINpads must be injected with the appropriate key for the application.
53
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Printers (Point of Sale) Ruby terminals
Verifone P540 Ruby SuperSystem Dual Printer Combination with thermal receipt printer and impact journal printer VFI P/N V050-02-001 Paper Width Receipt Printer: 80 mm (3.15”) Paper Width Journal Printer: 76 mm (2.99”) Note:
Printers replace multi-station dot matrix printers. Printers connect to Ruby terminals only. Printers sold as a pair only.
Epson TM-U930 Multi-station dot matrix printing both receipts and journal Minimum: v1.2 ESC/POS VFI P/N P040-02-004 Paper Width: 70 mm (2.75”) Epson TM-U950 Multi-station dot matrix printing both receipts and journal Minimum: v1.02 ESC/POS VFI P/N P040-02-006 Paper Width: 70 mm (2.75”)
54
MARPAK 7.01.01 Beta
Sapphire/Ruby POS terminals and Sapphire/Topaz POS terminals
Verifone ISD Software Release Notes
Seiko DPU-E427 Thermal journal only printer VFI P/N P040-02-009 Paper Width: 58 mm +0/-1 mm (2.28”-2.24”) Seiko P/N (Paper): TP-E23C-1 Note:
This printer must be used if a printed journal is wanted on site with Sapphire. To print receipts at the Ruby terminals in a Sapphire system, the EPSON TM-T88III Thermal receipt only printer is recommended, but Sapphire sites may use either of the Epson Multistation dot matrix printers with Ruby terminals to print receipts only.
Verifone Thermal receipt only printer (May be used to replace EPSON TM-T88) VFI P/N P040-02-020 Paper Width: 79.5 mm ±.5 mm (3.15 ±.02”) EPSON P/N (Paper) NTP080-80 EPSON TM-T88III Thermal receipt only printer VFI P/N P040-02-008 Paper Width: 79.5 mm ±.5 mm (3.15 ±.02”) EPSON P/N (Paper) NTP080-80 Note:
55
For installation information and DIP switch settings, refer to the “VASC Field Service Bulletin No. 0406.001”.
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Secondary Network Mannatec® or CFN®
Interface: Secondary Network Protocol v. 2.0 A Ruby Card is needed to enable this feature. Note:
A site may accept only one brand of secondary network Fleet card.
Note:
Fuelman/GASCARD® proprietary cards may now be processed through the POS host without using a secondary network.
Tank Level Sensor Emco: EECO System 1500
Firmware version 023E Requires an RS-232 cable (P/N 13836-XX) Requires an adapter DB-9F, adapter modem (red) (P/N 13638)
Emco: EECO System 2000
Firmware version 004L Requires an RS-232 cable (P/N 13836-XX) Requires an adapter DB-9F, adapter modem (red) (P/N 13638)
Emco: EECO System 3000
Firmware version 005I Requires an RS-232 cable (P/N 13836-XX) Requires an adapter DB-9F, adapter modem (red) (P/N 13638)
Veeder Root: TLS 350
Requires an RS-232 cable (P/N 13836-XX) Requires an adapter DB-25M, adapter modem (red) (P/N 1358101)
56
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Network Devices Supported Network Connection Options The network connection option is chosen at Gemstall. Verifone advises using the “Recommended Version” of the network connection device shown here. Unlisted versions may not work reliably with the Ruby SuperSystem®, Sapphire, and Topaz.
Network Devices Supported
Maker
Recommended Version
Verifone
N/A
Dial-up Telephone Line Internal modem
DSL (Digital Subscriber Line) and Cable Modem Converter
Datawire Communication Networks, Inc.
Hardware: MicroNode 1100 and 1400 Application Version: E0V0X8_02C.39Q_AUTO OS Version: 02C.39Q
Note:
Use the ADS_S2IP option in Gemstall. The term "S2IP" stands for Serial-to-IP converter devices.
Note:
This device requires DHCP services to be provided by the TCP/IP link. Most DSL and Cable Modem ISPs (Internet Service Providers) provide this. Most routers will also provide DHCP.
Converter
Fusion Point by TNS Model: Gateway C3200B Serial Number: 009106, 004388 Config/Firmware Version: 2.26
Note:
Use the ADS_S2IP option in Gemstall. The term "S2IP" stands for Serial-to-IP converter devices.
Note:
It is the device provider’s responsibility to facilitate the merchants to ensure that the device is implemented in PCI compliant manner in the merchants’ environment.
57
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Converter
Systech
IPG/7000 Series Firmware: 02C
Note:
Use the ADS_S2IP option in Gemstall. The term "S2IP" stands for Serial-to-IP converter devices.
Note:
The exact model number of the device will vary with the number of serial, dial, and POTS ports. For example, a one serial port device with no POTS or dial ports is an IPG/7101; and a one serial port device with no POTS port but with one dial port is an IPG/7501.
Note:
It is the device provider’s responsibility to facilitate the merchants to ensure that the device is implemented in PCI compliant manner in the merchants’ environment.
Converter
EchoSat SMARTLink
Model: IPG 7501 OS / Software version: 02XES.7
Note:
Use the ADS_S2IP option in Gemstall. The term "S2IP" stands for Serial-to-IP converter devices.
Note:
It is the device provider’s responsibility to facilitate the merchants to ensure that the device is implemented in PCI compliant manner in the merchants’ environment.
Frame Relay Router/converter
Cisco Systems
Model 2613
VSAT (Very Small Aperture Terminal) Earthstation
Hughes Network Systems Note:
All PES 5000 or compatible are supported.
Gilat Note:
PES 5000
Skystar 360E
All Skystar 360E, Advantage, or compatible are supported.
58
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Important Information A Note About Sapphire/Topaz Suite Software Only the GemPro, NewPro, Topaz, and SMS versions supplied as part of the MARPAK 7.01.01 software suite may be used. Other versions of these software suite elements MUST NOT be substituted. They will not work.
Initial Release Series For MARPAK and VIPER Software Overview These Release Notes, Ruby/Sapphire, and Sapphire/Topaz are for MARPAK 7.01.01 in the release series of MARPAK using the Verifone EPS (Electronic Payment Server) as the network connection. The hardware for the EPS is the Verifone VIPER. For details on the MARPAK concept and details on converting sites to MARPAK follow.
The Ruby/Sapphire/Topaz EPS Interface Overview MARPAK is the Ruby/Sapphire and Sapphire/Topaz application that utilizes the Verifone generic EPS (Electronic Payment Server) instead of a direct Ruby-tonetwork connection. The EPS handles all primary network card processing for any POS device on the site. The Verifone EPS is the VIPER server. The most obvious difference on site is that the Ruby and Topaz magstripe reader is disabled, and credit and debit card swiping is performed on a Verifone MX Series PINpad connected to the VIPER EPS through a router or switch.
Card Usage: Primary Network Credit and debit cards are swiped by the customer outside at the DCR as usual, or inside at the Verifone MX Series PINpad. While the mag-stripe readers on Ruby terminals are disabled, the Ruby or Topaz keyboards are used for manual entry of card information.
59
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Card Usage: Secondary Network Proprietary Cards Mannatec or CFN secondary network Proprietary Cards are also swiped outside at the DCR as usual, and inside at the MX Series PINpad. As before, a Verifone Vx570 terminal serves as the interface with the secondary network.
Configuration: EPS VIPER The EPS card table functions are configured by the host network.
Configuration: Ruby With the EPS, each POS device must have a POP (Point Of Purchase) ID. Each of the up-to-four Ruby terminals possible in a Ruby/Sapphire system is identified by their POP ID. By default, this POP ID starts at ‘1’ for a Ruby and counts up until the maximum of POP IDs is reached. These POP IDs may be configured at System Setup > Network Mgr > POS Configuration > EPS Comm Settings.
Configuration: Topaz The Topaz Network Manager functions are set in the network applet and the network connectivity is handled by the EPS. With the EPS, each POS device must have a POP (Point Of Purchase) ID. Each of the Topaz terminals possible in a Sapphire/Topaz system is identified by their POP ID. By default, this POP ID starts at ‘01’ for a Topaz and counts up until the maximum of POP IDs is reached. These POP IDs may be configured at SMS > Network Mgr > Network Config. (Applet).
VIPER Configuration As part of the installation, the system will already be configured to communicate with the VIPER. See the IP Configuration Tool Guide for setting up the IP addresses.
VIPER Network Configuration The Merchant ID, Terminal ID, and Host IP Address and Port are populated when the VASC uses the Trigger Pull function after it has been configured. Additional parameters are also set up as part of the configuration download that is sent to the VIPER. These parameters cannot be setup using SMS.
60
MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
MARPAK Network Reports The network reports no longer print as part of the period reports. The MARPAK network reports must be printed from the following area: Topaz > CSR Func > Network Menu > EPS Network Reports The following reports require a secure user ID and password: ■
Topaz > CSR Func > Network Menu > EPS Secure Reports –
Terminal Batch Detail Report
–
Marathon Batch Reports - Current Local Details Report - Local Details Report - Exception Report
Backdoor Password Several functions and parameters require the entry of a backdoor password. These functions and parameters should only be used with the assistance of the Verifone Technical Support Center, which is available 24 hours a day, 7 days a week at 888-777-3536.
Gemcom Version For Sapphire sites, this application requires Gemcom 1.08.10 or higher, available on the new Verifone Premier Web connection (go to Petro Downloads > Sapphire > Sapphire Utilities). Gemcom 1.08.10 or higher is recommended for non-Sapphire sites as well. Gemcom is supported on the platforms and applications to the degree of offering the same data that it has always offered, but no new datasets or features.If a backoffice system provider wants access to the data and totals resulting from new features, they must use the PDK for such access.
Gilbarco Sites Must Set PAM Jumper Gilbarco sites must enable the PAM (Pump Access Module) for buffer price mode by making the CPU board jumper JP7=A.
POP Discount Enhancements and Limitations Alternate POP Lowest Price Level Configuration When using the Alternate Configuration for POP Discount, only sites with Tokheim dispensers may use either the value ‘1’ or the value ‘2’ for the parameter “POP Lowest Price Lvl (1=CA 2=CR)” in Fuel Manager > Site Parameters > Fuel Site Parameters. Dresser/Wayne and Gilbarco sites must enter the value ‘1’ when configuring this parameter.
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MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Bennett DCTs Support Standard POP Configuration Bennett DCTs with Horizon 1 (firmware v6.27) or Horizon 2 (firmware v2.15) dispensers now support POP Discount with Standard Configuration only. To support POP Discount, the dispensers must be equipped with a Bennett 515 interface box (firmware v5.07).
Dresser/Wayne HyperPIB 54000 Sites May Use Standard POP Dresser/Wayne sites equipped with HyperPIB 54000 or higher may use the Standard Configuration for POP Discount. Sites without HyperPIB 54000 or higher must use the Alternate Configuration for POP Discount. Note that if the Standard Configuration is used, and if dual cash/credit pricing is enabled, the POP Discount will be given on both cash and credit sales.
Gilbarco Sites Must Set PAM Jumper As noted above, Gilbarco sites must enable the PAM (Pump Access Module) for buffer price mode by making the CPU board jumper JP7=A. This applies to POP as well as other sites.
Gilbarco With PAM May Use Standard Configuration Gilbarco sites with PAM version 32.1.60 or higher may now use the Standard Configuration for POP Discount. The Alternate Configuration remains available for all sites including Gilbarco.
POP Fueling Limit POP Discounts awarded for purchasing specified PLUs or departments, such as car washes, may now be limited by cutting off fueling in a POP-eligible transaction at a pre-configured dollar amount. Only the fuel purchase, and not any other merchandise or service, such as a car wash, counts towards the dollar fueling limit.
POP Membership Requirement POP Discounts have been enhanced to allow a site to require that customers wanting any available POP Discount must use a Membership Card. This option is available for any site set up in the Basic+Membership mode. It can be used to restrict any of the five non-Membership discount types for the benefit of those presenting Membership Cards only. Setting the new parameter “Membership Card Required?” to ‘Y’ when setting up any of the 10 possible POP Discount transactions in Manager > POP Transaction File will mean that a Membership Card must be presented to receive a POP Discount under a Transaction Definition calling for: ■
Purchase of a specific PLU
■
Use of a specific MOP
■
Use of a specific credit card
■
Purchase of at least a minimum amount
62
MARPAK 7.01.01 Beta
■
Verifone ISD Software Release Notes
Purchase of at least a minimum amount from a department
Standard Configuration: 10 Prices Per Fuel Grade POP Discount sites using the Standard Configuration may now set up to 10 price definitions for each grade of fuel offered for a POP Discount. Previously, only two price definitions could be set up for each grade of fuel.
Proprietary Cards On Secondary Network: Mannatec® or CFN®, and Fuelman/GASCARD® The Ruby application’s secondary network Proprietary card interface for Mannatec or CFN cards has been upgraded to Proprietary Card Protocol version 2.0 from version 1.0. Sites using Proprietary cards with protocol version 1.0 must get their ACU (Authorization Control Unit) upgraded by the Proprietary card provider to version 2.0 for the Ruby terminal to interface properly with the Proprietary card network and the Verifone Vx 570 terminal. Fuelman/GASCARD is another Proprietary card that may use a secondary network, but Fuelman/ GASCARD transactions may now be made within the Ruby application and do not need a secondary network. They must not be set up on both a secondary network and the host network used by the Ruby system. When Proprietary cards are used with a secondary network, a Ruby card is required. In addition, sites may elect to accept only one secondary network Proprietary card. This means that either Mannatec, CFN, or Fuelman/GASCARD may run on a secondary network with Fuelman/GASCARD not supported on the Ruby terminal. Alternatively, this means that either Mannatec or CFN may run on a secondary network while Fuelman/GASCARD runs as part of the Ruby application. NOTE: Fuelman/GASCARD must not be set up both as a secondary network using an ACU, and as a Ruby supported option. Fuelman/GASCARD is set up as a Ruby supported option when the PDL (Parameter DownLoad) from the host network authorizes acceptance of Fuelman/GASCARD in Network Mgr > Configuration > Credit Card Configuration. Therefore, if the site has Fuelman/GASCARD set up as a secondary network using an ACU, the site manager must make sure that the host network knows NOT to include Fuelman/GASCARD in its PDL. NOTE: When the Proprietary card interface with ACU version 2.0 is connected through a MUX (port MUtipleXer), the MUX must be reconfigured to allow both numeric and non-numeric values, both of which are necessary for interfacing with version 2.0. Switch number 7 of switch banks SWA and SWB must both be set to “ON” in the configuration. See “VASC Field Service Bulletin No. 0206-003 and 0207-002” for details on reconfiguring the MUX.
Ruby, Sapphire, and Topaz in These Release Notes Changes in categories such as Enhancements and Resolutions are separated into such sections “Ruby/Sapphire/Topaz”, “Sapphire and Topaz”, and “Topaz.”
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MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
For instance, a Resolution designated “Ruby/Sapphire/Topaz” would apply to Sapphire sites with a Ruby or Topaz, while a Resolution designated “Sapphire/ Topaz” would apply only to Sapphire sites with a Topaz.
Sapphire GemPro Board Upgraded To CPU-6 Beginning with Base 160, the Sapphire Site Controller GemPro board software has been upgraded from CPU-5 to CPU-6. This software upgrade enhancing the operating system is accomplished at Gemstall time, and the process also converts the CPU-5 Ruby Card to a CPU-6 Ruby Card. Only the software is upgraded. The hardware remains the same. NOTE: Failing to perform this procedure correctly could damage your system. This software upgrade is for Sapphire or Sapphire/Topaz sites only. Documentation on the CPU-6 upgrade may be found on the Verifone Premier Web Connection at Petro Downloads > Sapphire > Sapphire and SMS: Other Documentation.
Sapphire LOGIN Switch In “UP” Position The LOGIN switch on the front of the Sapphire Site Controller must be placed in the “UP” position and left that way at all times. The only exceptions are while upgrading or when a Verifone representatives asks that the switch be put in the “DOWN” position for diagnostic purposes.
V950TM PC Replacing Dell PC Overview HPV-20 sites may now be equipped with the Verifone V950 PC, which is a replacement for the Dell PC. The operation of the V950 PC and the Dell PC is similar, with the V950 having an advanced operating system (XPE). Just like the Dell PC, the V950 PC is needed for Sapphire sites and can work with or without the Sapphire Site Controller to provide on-site maintenance operations such as and Upgrade. The Upgrade menu updates the software on the POS to a later version that was previously downloaded onto the V950 PC. In addition, the V950 system allows the Verifone Technical Support Center to remotely conduct diagnostics while the POS is operating.
Terminology System — The system and software enabled by either the V950 PC or the HPV20 PC is still referred to as “HPV-20”. PC Name — Since either PC may be used to run HPV-20, the term “V950/HPV-20 PC” is used to refer to the PC running the HPV-20 system.
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MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
VASC Field Service Bulletins and Release Notes Check for VASC Field Service Bulletins issued after the publication date listed on the cover of these Release Notes for updated information. Peripheral devices supported, especially fuel hardware peripherals, may change after the release of software. If there is a conflict between what is stated in these Release Notes and what is stated in a VASC Field Service Bulletin with a later publication date, the information in the Bulletin should be considered correct. Installation of nonsupported peripherals may void the Verifone warranty.
Documentation Brief guides to various features, which used to appear in the Release Notes, may now be downloaded from the new Verifone Premier Web connection at Petro Downloads > Features Reference: ■
POP Discount Features Reference (Base 153): Includes a description of the POP Discount feature and detailed instructions on configuring the POP Discount feature. Check items in this Important Information section and recent ASC Field Service Bulletins for complete fuel hardware restrictions.
■
HPV-20 Release Notes Features Reference: Includes instructions on installing and using HPV-20. Steps for using HPV-20 for upgrades are also included.
■
Sapphire Release Notes Features Reference: Includes a description of Sapphire’s features, cabling instructions, minimum requirements, and instructions for using Sapphire to upgrade applications.
Sapphire and SMS: Other Documentation Comprehensive guides along with various utilities can be found on the new Verifone Premier Web connection (at Petro Downloads > Sapphire > Sapphire and SMS: Other Documentation). Among the publications are: ■
Sapphire Installation Guide: A guide to installing the Sapphire system.
■
Sapphire Software Installation Guide: A guide to installing the Sapphire software.
Topaz Archive Among other documents in the Topaz archive on the new Verifone Premier Web connection at Petro Downloads > Topaz > Topaz: Other Documentation is the Topaz Installation Guide: A guide to installing Topaz workstations.
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MARPAK 7.01.01 Beta
Verifone ISD Software Release Notes
Weights and Measures Support for cash and credit pricing at the dispenser requires explicit cash and credit selections on the dispenser. This is in compliance with the Weights and Measures Guidelines for Selectable Unit Price Capability, section G-S.5.1. Notice: This Ruby software supports a POP Discount feature, which allows a point-of-purchase discount on fuel based on the purchase meeting certain pre-defined transaction criteria. It is possible that the Weights and Measures department in your state may consider this POP Discount feature, when used in a post-pay scenario, to be in violation of state regulations. YOUR IMPLEMENTATION OF THE POP DISCOUNT FEATURE IS DONE AT YOUR OWN RISK. Verifone EXPRESSLY DISCLAIMS ANY LIABILITY FOR CLAIMS, FINES OR DAMAGES RESULTING FROM IMPLEMENTATION OF THE POP DISCOUNT FEATURE IN A LOCALE WHERE IT IS DEEMED A VIOLATION OF LOCAL OR STATE REGULATIONS. YOU SHOULD CONSULT YOUR LOCAL WEIGHTS AND MEASURES ENFORCEMENT GROUP BEFORE IMPLEMENTING THE POP DISCOUNT FEATURE.
© 2015 Verifone, Inc. All rights reserved. No part of this publication covered by the copyrights hereon may be reproduced or copied in any form or by any means - graphic, electronic, or mechanical, including photocopying, taping, or information storage and retrieval systems - without written permission of the publisher. The content of this document is subject to change without notice. The information contained herein does not represent a commitment on the part of Verifone. All features and specifications are subject to change without notice. Verifone, the Verifone logo, and Ruby SuperSystem are registered trademarks of Verifone, Inc. Sapphire, Topaz, HPV-20, Ruby Manager, Everest, EASY ID, Electronic Journal On-site, and Ruby Card are trademarks of Verifone, Inc. in the U.S. and/or other countries. All other trademarks or brand names are the properties of their respective holders.
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