IPTV for Hospitality Solution 1

IPTV for Hospitality Solution

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MAIN SERVICES DESCRIPTION

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Welcome Screen Welcomes the guest when he arrives to his room for the first time Thanks to the PMS connection hotels can welcome their guests by their name and language, selecting the most suitable welcome channel.

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Main functionalities • • • •

16:9 and 4:3 support Multiple language support Circular Main Menu with plugins support Television, Miniguide, Videoclub, TimeShift, Home networking, Guest Media Services, Preferences, Apps, etc. • Contextual info top bar with sponsorships support • Complete TV+STB control with one single remote

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Live TV • • • • • • •

You hotel can group the channels by country of origin OSD zapping while watching TV Personalized TV list Navigation through the EPG info comparing several channels programs Channel logo support Multiple audios support DVB subtitles support

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Miniguide Fast access to LiveTv options – Shows current and following programs allowing access to the EPG info – Allows to check other channels programs without changing the channel – Audio selection / Subtitles selection / Teletext activation

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Teletext Teletext as an interactive app – 16:9 and 4:3 support – Allows selecting a different teletext channel than the current playing on TV – Teletext subtitles support – 16:9 screen division allowing using teletext while watching complete TV signal (r)

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EPG • • • •

Brings program info to the users Present / following while watching TV Complete schedule on request Complete program info

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HDMI-CEC HDMI-CEC Integration – HDMI-CEC integration means one single remote control – Guests can control both TV and set-top box with the same remote – Hotels can place STB everywhere: • In a safe location • Hidden for not disturbing room design • No IR receiver considerations! – Using specific remote for each device is also available

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Videoclub Provides access to video on demand services – Guests can rent movies from the catalogue – Main screen showing current offers or news – Complete Browse Catalogue support – Multiple languages / currencies / audios / subtitles – Parental control support for adult content

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Catalogue Browse the video catalogue – Customizable navigation behavior through media categories as a tree view – Multiple possibilities – Intuitive left-to-right navigation – Integrated with the parental control – Full asset view keeping context allowing channel lists Pricing – Title, Description…

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Playing VoD General functionalities – Configurable renting period – Start-over or restart for rented media – Change audio support – Subtitle selection support – Trailers and artwork – Fast forward and rewind support

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PIN control Controls actions and restricted contents – Parental Control for media accessing adult content • Customizable levels • User can configure Parental Control behavior – Restricted areas and restricted contents • Combined with parental control configuration allows to hide protected sections and artwork in the VoD catalogue – Purchase/confirmation PIN

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Guest Services • Guest services allows your guests to have updated information about your hotel and their account • Thanks to the Guest Services module your guest can: – Access to their billing – Access to the Hotel Information Pages – Buy products and services – Ask for room services – Set up the wake-up hour • The Guest Services module integrates information from your PMS and offers an information management tool. This tool make adding and managing existing information easy and does not require technical knowledge.

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Guest Services

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Guest Services Information Pages – Suitable for displaying local information about the hotel, the city and its surroundings. • Information pages can be structured by categories, into menus and submenus. • Shopping malls list • Tourism point of interest • Recommended restaurants • Pharmacies • Unlimited possibilities – Hotel information. • Including hotel services, telephone directory, and a long etcetera. 17

Guest Services

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Guest Services PMS Integration The system is able to integrate with several property management systems (PMS) that can be part of the IT infrastructure of the customer. This way the hospitality system is able to generate per-user contents with the information acquired from the PMS. This service is used for automatic posting the costs of the film rent or whatever pay service that the hotel must decide to implement on the billing of the customer. • Current integration includes: – Guest check-in, check-out and related data modifications – Customized guest welcome message – Billing view from the comfort of the room. – eShopping – Service room and wake-up – Live TV, including premium channels and adult content – Video on Demand posting services 19

Guest Services

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Conference Channel • The system is capable of transmitting live contents coming from cameras installed in the conference rooms to provide the guests with a live conference channel. • This kind of events can also be recorded and broadcasted later in a playout channel or accessed through VoD technologies.

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Guest Media Services Browsing and playing personal media files – Guests can review their personal photos and videos connecting directly their cameras to the set-top box (USB or network autodiscover). – Local networking and personal content access through the STB • Customers can easily share extra contents with their users – UpnP/DLNA server and client

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Services and Infotaiment • Interactive applications are available providing to the guest the best user experience out from the TV set in his room. Games, currency exchange app, world clock... will turn the TV set into a complete multimedia and entertainment center. • Full featured web-browser included in the set-top box, with HTML5, advanced Javascript support. • Instant messaging between hotel desk and guest's room. Optionally available between rooms too. • News. VoDKA.TV can act as an RSS news aggregator so guest can check chronologically sorted a long configurable list of relevant news. • Wake-up calls. Guest can set-up a radio or TV channel as a wake-up channel. • Fire Alarm

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Services & Infotainment

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Ads support Push advertisement – Automatic pop ups on certain user interactions – Pop ups forced by the provider from the management console Sponsorship – Banners on different sections and areas of the screen – Static and dynamic text and graphical banner options based on different banner server parameters. – To be defined based on customer needs

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IPTV – Digital Signage Digital Signage Controls the contents shown on public screens – Compounds advertising screens dynamically – Send announcements to screens as response of events

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IPTV for Hospitality Solution IPTV for hospitality solution provides to the guest: – Access to Hotel Services: check-in, check-out, etc. – Access to Internet services with full Internet web browsing – Direct access to his personal photos and videos – Digital TV with time shift and Video on Demand – Messaging

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IPTV for Hospitality Solution IPTV for hospitality solution provides to the guest: – Guest Services • Billing information • Room services and eShopping • Information pages (Hotel, tourism, restaurants, etc.) • Help using the system – Complete TV and set-top control box using one single remote thanks to HDMI-CEC integration

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IPTV for Hospitality Solution IPTV for hospitality solution provides to the hotel: – A complete and service oriented High Definition Digital TV platform – Digital Signage. Use their public spaces to provide information and advertising to their users. – Provide access to interactive Internet based services through TV sets, including full browsing support. – Personal multimedia services through USB

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IPTV for Hospitality Solution IPTV for hospitality solution provides to the hotel: – Complete PMS (Property Manag, System) integration through open API • With check-in and check-out • Guest preferences (name, language, arrival and departure dates, etc.) • House keeping • TV services – New generation Set Top Box with HD and personal media support

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IPTV for Hospitality Solution IPTV for hospitality solution provides to the business: – To be cost-effective to address investments – Increases customer loyalty thanks to value added services like personal media player in the set-top box or Internet based services – New profit sources based in new TV services – Quality of service perceived by guests – Digital signage. Allows hotel brand creation and reinforcement – Scalability possibilities and digital signage platform allow the customer: • Not make large initial investments • To deploy the service as the demand grows • Not no have technical facilities or technical stuff 31

ARCHITECTURE OVERVIEW

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IPTV – Overview An IPTV system is made of some of the following elements: – Middleware Server – Set Top Box – Satellite, cable and digital terrestrial TV contribution support – VoD server – Digital signage server – Playout server – Personal video recorder – Routers and switches – Structured network cabling

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IPTV – Architecture

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IPTV – Architecture

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IPTV – Set-top Box Set-top Box: Decodes the IP audio/video streams for playing in a standard TV set Functions: – Generation of the GUI – Manages interaction with the user – Keyboard – Remote control – Can be remotely controlled via the Middleware

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IPTV – Middleware Middleware: Core of the IPTV system. Manages interactions between each part of the system. Functions: – Menu generation – Content authorization – Billing – Statistics collection – Media cataloging – DVB-IP gateways management – Etc…

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IPTV – IP Contribution IP Contribution: Performs the tuning of Live DVB video streams and conversion into IP streams – Responsible of channel descrambling when necessary – CAS modules provided by third party manufacturers – Each module can provide several channels – DVB-S/S2 (CI) to IP, DVB-T (CI) to IP, TS to IP, Analogue to IP… wide range of IP streamers available

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IPTV – VoD Server VoD server: Serves individual and independent video streams to each user – Each stream is unique for each user – Stores contents to be streamed – Stores metadata for this contents – Manages behaviour of VCR controls – Fast Forward – Rewind – Pause – Etc. – Controls the bandwidth for each stream

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Digital Signage Digital Signage – Allows the creation of own TV channels both SD and HD – Compounds advertising screens dynamically – Screens are connected using a high-speed local area network – Channels can be server-side generated and delivered through the network as a video channel – Supports from SD to Full HD channel creation – A set-top-box like device is required to play the channel 40

Digital Signage • Channels are created served-side – Channel generator output is encoded and transported in IP – Then distributed in multicast to all players – One multicast stream per channel – Multicast optimizes channel distribution • Set-top boxes are used instead of PCs

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