IPTV for Hospitality Solution 1

IPTV for Hospitality Solution

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Welcome Screen Welcomes the guest when he arrives to his room for the first time Thanks to the PMS connection hotels can welcome their guests by their name and language, selecting the most suitable welcome channel.

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Live TV • • • • • • •

Your hotel can group the channels by country of origin OSD zapping while watching TV Personalized TV list Navigation through the EPG info comparing several channels programs Channel logo support Multiple audios support DVB subtitles support

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Miniguide Fast access to LiveTv options – Shows current and following programs allowing access to the EPG info – Allows to check other channels programs without changing the channel – Audio selection / Subtitles selection / Teletext activation

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Teletext Teletext as an interactive app – 16:9 and 4:3 support – Allows selecting a different teletext channel than the current playing on TV – Teletext subtitles support – 16:9 screen division allowing using teletext while watching complete TV signal (r)

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Videoclub Provides access to video on demand services – Guests can rent movies from the catalogue – Main screen showing current offers or news – Complete Browse Catalogue support – Multiple languages / currencies / audios / subtitles – Parental control support for adult content

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Guest Services

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Guest Services Information Pages – Suitable for displaying local information about the hotel, the city and its surroundings. • Information pages can be structured by categories, into menus and submenus. • Shopping malls list • Tourism point of interest • Recommended restaurants • Pharmacies • Unlimited possibilities – Hotel information. • Including hotel services, telephone directory, and a long etcetera. 10

Guest Services PMS Integration The system is able to integrate with several property management systems (PMS) that can be part of the IT infrastructure of the customer. This way the hospitality system is able to generate per-user contents with the information acquired from the PMS. This service is used for automatic posting the costs of the film rent or whatever pay service that the hotel must decide to implement on the billing of the customer. • Current integration includes: – Guest check-in, check-out and related data modifications – Customized guest welcome message – Billing view from the comfort of the room. – E-Shopping – Service room and wake-up – Live TV, including premium channels and adult content – Video on Demand posting services 11

Guest Services

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Guest Media Services Browsing and playing personal media files – Guests can review their personal photos and videos connecting directly their cameras to the set-top box (USB or network autodiscover). – Local networking and personal content access through the STB • Customers can easily share extra contents with their users – UPnP/DLNA server and client

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Services & Infotainment

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Ads support Push advertisement – Automatic pop ups on certain user interactions – Pop ups forced by the provider from the management console Sponsorship – Banners on different sections and areas of the screen – Static and dynamic text and graphical banner options based on different banner server parameters. – To be defined based on customer needs

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IPTV for Hospitality Solution IPTV for hospitality solution provides to the guest:

– Access to Hotel Services: check-in, check-out, etc. – Access to Internet services with full Internet web browsing

– Direct access to his personal photos and videos – Digital TV with time shift and Video on Demand – Messaging

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IPTV for Hospitality Solution IPTV for hospitality solution provides to the guest:

– Guest Services • Billing information • Room services and eShopping • Information pages (Hotel, tourism, restaurants, etc.) • Help using the system – Complete TV and set-top control box using one single remote thanks to HDMI-CEC integration

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IPTV for Hospitality Solution IPTV for hospitality solution provides to the hotel:

– A complete and service oriented High Definition Digital TV platform – Digital Signage. Use their public spaces to provide information and advertising to their users. – Provide access to interactive Internet based services through TV sets, including full browsing support.

– Personal multimedia services through USB

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IPTV for Hospitality Solution IPTV for hospitality solution provides to the hotel:

– Complete PMS (Property Manag, System) integration through open API • With check-in and check-out

• Guest preferences (name, language, arrival and departure dates, etc.) • House keeping • TV services – New generation Set Top Box with HD and personal media support

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IPTV for Hospitality Solution IPTV for hospitality solution provides to the business: – To be cost-effective to address investments

– Increases customer loyalty thanks to value added services like personal media player in the set-top box or Internet based services – New profit sources based in new TV services

– Quality of service perceived by guests – Digital signage. Allows hotel brand creation and reinforcement – Scalability possibilities and digital signage platform allow the customer: • Not make large initial investments • To deploy the service as the demand grows • Not no have technical facilities or technical stuff 21

ARCHITECTURE OVERVIEW

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IPTV – Overview An IPTV system is made of some of the following elements: – Middleware Server – Set Top Box – Satellite, cable and digital terrestrial TV contribution support – VoD server – Digital signage server – Playout server – Personal video recorder – Routers and switches – Structured network cabling

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IPTV – Architecture

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IPTV – Architecture

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