Introduction. Installation Kit

Introduction This guide addresses the installation procedures for the Rand McNally TND™ 760 in-cab mobile communication device. We recommend reviewing...
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Introduction This guide addresses the installation procedures for the Rand McNally TND™ 760 in-cab mobile communication device. We recommend reviewing the entire guide before beginning installation. If you would like more information about installation, system registration or troubleshooting, please contact Customer Support: Call Us: 1-800-641-RAND (7263) Email us: [email protected]

Write to Us: Rand McNally Attn: TNDTM 760 Fleet Edition Customer Support 9855 Woods Drive Skokie, IL 60077

Installation Kit For your quick reference, the contents of your installation kit are summarized below. 1. 2. 3. 4.

TND 760 Device Suction Cup Mount 9-Pin Power Cable Cable Tires

For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com) 8312 Sidbury Rd.; Wilmington, NC 28411 - (800) 507-0482 / (910) 686-4281

Installation Instruction Connector: Visible Option Locate the truck’s diagnostic port. Remove the plug on the diagnostic port, connect the cable, and lock the collar in place. Choose the best way to route your cable after you plug your cable into the diagnostic port.

Connector: Concealed Option

Remove the plastic paneling near the trucks diagnostic connector. Unscrew the truck’s diagnostic connector (socket) from a metal bracket that holds it in place (if applicable).

Take the plug side of the Y cable and attach it to the truck’s diagnostic connector (socket end). Twist the lock on the connector to ensure there is a secure connection. A minor click means it is fully fastened.

After that is unfastened, insert the Y cable’s socket end into the now vacant bracket (where the trucks connector was located). Fasten the Y cable socket into the bracket – this makes it externally identical to the truck’s original connector.

Tuck the extra cable, using a twist tie to keep the cable organized, into an empty area near the trucks diagnostic connector socket. Finish the process by re-installing the plastic dash panel.

For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com) 8312 Sidbury Rd.; Wilmington, NC 28411 - (800) 507-0482 / (910) 686-4281

Cable: Above the Dash Option

Cable: Behind the Dash Option

Above-dash option: Route the cable from the diagnostic port to the area where the TND™ 760 will be mounted, tucking the cable in the space between the windshield and dash.

Behind-dash option: Remove the dash panel and route the cable from the diagnostic port to the area where the TNDTM 760 will be mounted, running the cable behind the dash.

Mount the Device

Slide the device onto the mount.

Connect the cable to the device and lock collar in place.

For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com) 8312 Sidbury Rd.; Wilmington, NC 28411 - (800) 507-0482 / (910) 686-4281

Adjust the angle of the mount using the thumbscrew. Pull the suction cup lever up to release suction. Place and hold the mount suction cup against the mounting surface, then press the suction cup lever down until it snaps into place. Note: Follow all local regulations governing the placement of the mount.

Power on the device by pressing the Power button on top.

Register the device. Refer to the Device Registration Instructions below.

Device Registration Instructions Once the device is installed and powered on, the Registration screen should display. Your Customer # and Serial # will be pre-populated on the screen. At this time, you will be asked to enter a Truck # – this can be whatever number you want to assign. Then, press Register.

Quick Diagnostics: Verify GPS communication. Select SysInfo icon from Home Menu. Select Diagnostics, then the GPS tab. Verify GPS status is good and that there are values in the Latitude and Longitude fields. Verify J1708/1939 communication. Drive the truck at least .2 miles. Select the SysInfo icon from Home Menu. Select Diagnostics, then the J-Bus tab. Verify that there is an odometer value in the Eng. odom. field. Then go back to the Home Menu and select Stats. icon, then the Driver Performance tab. Verify there is a value in the Miles field on the second line in the first column. (Enterprise Plan only) Send test message. Select the Mail icon on the Home Menu and tap Send. Type message subject and message text, and tap Send in the upper left hand corner. Make sure message indicator changes from X to a green check mark. (Basic & Enterprise Plan only)

For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com) 8312 Sidbury Rd.; Wilmington, NC 28411 - (800) 507-0482 / (910) 686-4281

Troubleshooting No power or intermittent power loss: Check power connection Ensure that the cable is secured to the device. Reestablish the cable connections by unplugging them, then plugging them back in. Make sure locking collar is turned. Check communications Look for any crossed-out icons on the lower right hand corner of the screen. Move the truck to ensure that the issue is not signal interference.

Restart the device Restart the device by first logging off, then pressing the Power button. This will cause the device to reset and reconnect.

Nothing appears on device: Check communications Move the truck to ensure that the issue is not signal interference.

Screen not responding: Unable to register: Verify your customer number (Customer #). If you have questions about your customer number, please call Customer Support at 1800-641-RAND (7263).

Unable to send and receive messages: Check communications Look for any crossed-out icons on the lower rig corner of the screen. Move the truck to ensure issue is not signal interference. Restart the device Restart the device by first logging off, then pressing the Power button. This will cause the device to reset and reconnect.

Check connections Ensure that the cable is secured to the device. Calibrate the touch screen Hold down the Home button on the bottom right c your device for 5 seconds. This will cause the screen to come up. Follow the instructions prov screen. Restart the device Restart the device by pressing the Power button. This will cause the device to reset and reconnect.

J-bus not responding

Unable to connect cellular modem, GPS,

Check connection Make sure truck ignition is on engine Restart the device

Check communications Move the truck to ensure that the issue is not interference.

Restart the device by first logging off, then pressing the Power button. This will cause the device to reset and reconnect.

For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com) 8312 Sidbury Rd.; Wilmington, NC 28411 - (800) 507-0482 / (910) 686-4281

Alternative Installation Options Contact Rand McNally Customer Support at 1-800-641-RAND (7263) or [email protected] for more information on alternative installation options. J1708 6-Pin Cable

Hard-Wire Install

Drill-In Dash Mount Base

© 2013 Rand McNally. All rights reserved. Specifications are subject to change without notice. Rand McNally endeavors to ensure that the information in this document is correct and fairly stated, but Rand McNally is not liable for any errors or omissions. Published information may not be up to date, and it is important to confirm current status with Rand McNally. The technical data may be subject to U.S. and international export, re-export or transfer (export) laws. Diversion contrary to U.S. and international law is strictly prohibited. Rand McNally, IntelliRoute, the globe design mark and the arrow design mark are registered trademarks, and TND is a trademark of RM Acquisition, LLC d/b/a Rand McNally. Wi-Fi® is a registered trademark of the Wi-Fi Alliance.

For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com) 8312 Sidbury Rd.; Wilmington, NC 28411 - (800) 507-0482 / (910) 686-4281