International services to keep you connected at home and abroad

AT&T World International services to keep you connected at home and abroad. • International Long Distance • International Roaming – Voice and Data...
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AT&T World

International services to keep you connected at home and abroad.

• International Long Distance • International Roaming – Voice and Data • Packages for Canada and Mexico

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Call friends, family and business associates in over 220 countries with convenient, affordable wireless service from AT&T.

International Long Distance When you are calling from the U.S.

AT&T World Connect® $3.99/month LOW international long distance rates from your wireless phone to over 220 countries from the U.S. See chart below for just a few examples.

Sample AT&T World Connect International Long Distance Rates (per minute) Country/Destination

To Wireline

To Wireless*

United Kingdom



26¢

Japan



21¢

Australia



25¢

France



26¢



28¢

Italy



34¢

Israel



15¢



25¢

15¢

16¢

Dominican Republic

18¢

25¢

Canada

19¢

19¢

Philippines

23¢

27¢

India

32¢

33¢

Jamaica

36¢

48¢

Germany

Mexico



China



Rates effective 10/1/07. For a complete list of countries and rates, please visit att.com/wirelessinternational. *Some international carriers charge AT&T higher prices to terminate calls on wireless devices and to specialized services (e.g., Premium Rated Services) versus wireline phones. Where AT&T is charged a higher fee for these calls, AT&T will pass this cost on to the customer. The rates in the “To Wireless” column include these charges.

You’ll also enjoy convenient and easy-to-use benefits you can’t get with calling cards: • Direct dialing – no need to remember PIN numbers or routing phone numbers • 1-minute billing • Premier call quality • No maintenance fees, connection fees or expiration dates • No need to purchase a long distance card or prepay for usage

International Text Messaging** Text messaging is a convenient and affordable way to keep in touch with your friends and family living abroad. It allows you to exchange short messages with other wireless phones and email addresses quickly and when it is difficult to talk. Get an International Long Distance Text Messaging package and save up to 50% over standard rates. For only $9.99, you can send 100 text messages from the U.S. to over 140 countries. It’s easy - just follow these steps: • From your phone’s main menu, choose the MESSAGING option • Create your message (up to 160 characters) using your phone’s keypad • Enter the “+” (or 011), followed by the country code and the wireless number or email address of the recipient • Hit the SEND button

Add a picture or video to your text message. Just snap a picture or take a video using your phone’s camera.

Wish U were here. I can’t w8 to C U.

For rates and a complete list of countries to which you can send text, picture and video messages, visit att.com/text2world.

**Compatible device required. See Rate Plan Brochure for rates.

Use wireless service from AT&T when traveling to over 190 countries.

International Roaming When you are traveling outside the U.S.

Data

Use your wireless device from AT&T to connect to the Internet and email in over 135 countries. Plus, send text, picture and video messages when outside the U.S.††

Pay-Per-Use International Data Rates $.015/KB in Canada; $.0195/KB in the rest of the world.

Voice

Take wireless service from AT&T with you as you travel the world. With AT&T, you can be reached using the same wireless number you use in the U.S. Stay in touch with the largest global coverage of any U.S. provider.

Text Messages: 50¢ to send Picture & Video Messages: $1.30 to send Home pay-per-use or package rates apply to all text, picture or video messages received when roaming internationally. See Rate Plan Brochure for rates.

International Data Packages AT&T also offers cost-effective packages to fit your needs.

AT&T World Traveler $5.99/month SM

Stay connected while traveling to over 190 countries; plus, get OUR BEST roaming rates in over 80 of those countries. See chart below for just a few examples.

Sample International Roaming Rates (per minute) Country/Destination

AT&T Standard Rates

AT&T World Traveler Rates

79¢

59¢

BlackBerry®

BlackBerry International‡ - $69.99/month Use your BlackBerry device to send/receive unlimited email in the U.S. and around the world in over 135 countries. Combine BlackBerry International with a voice plan and get a $5 monthly discount.

PC Card

DataConnect Global Plan‡ - $139.99/month Includes unlimited domestic data usage, plus 100MB data usage in 29 countries, including Canada, China, Mexico and many additional countries in Europe and Asia (overage rate is $.005/KB). Outside the 29 discounted countries, the data usage rate is $.0195/KB.

99¢

59¢

France/Germany Italy/U.K.

$1.29

99¢

Australia

$1.69

$1.29



Bermuda/Jamaica Dominican Republic

$1.99

$1.69

iPhone/PDA/Smartphone

Brazil/China Hong Kong/Singapore

$2.29

$1.99

Japan

$2.29

$1.69

Canada Mexico

Roaming in Japan/South Korea You’ll need a device that operates on 3G technology at 2100 MHz to roam in Japan and South Korea. AT&T now sells several 3G 2100 MHz devices for travel worldwide, including Japan and South Korea. Or, you can rent a 3G phone from Cellhire at www.cellhire.com/att and just insert your AT&T SmartChip into the phone.† SM

†You will receive an invoice from Cellhire for the handset rental, but your calls will appear on your monthly wireless bill from AT&T.



Data Global Plan - $24.99/month Includes 20MB data usage in 29 countries, including Canada, China, Mexico and many additional countries in Europe and Asia (overage rate is $.005/KB). Outside the 29 discounted countries, the data usage rate is $.0195/KB. This package does not include any domestic data and must be added to existing domestic data plan.

For a complete list of discounted countries and for complete terms and conditions for all international data plans, go to att.com/dataconnectglobal. ††Compatible device required. ‡AT&T also imposes a monthly Regulatory Cost Recovery Charge of up to $1.25 to help defray costs incurred in complying with State and Federal telecom regulations, State and Federal Universal Service Charges, and surcharges for customer-based and revenuebased state and local assessments on AT&T. These are not taxes or government-required charges. International Data Plans require a one-year service commitment.

Packages for Canada and Mexico

AT&T World Advantages

Whether you travel to Canada or Mexico or just make international calls to these countries from the U.S., AT&T offers cost-effective international calling packages to fit your needs. Adding an AT&T calling package to your existing wireless service means saving money on international calls to these popular countries.

Wherever the world takes you, AT&T World connects you with the best technology, low rates and widest coverage on earth. Our GSM wireless network is the world standard, allowing you to stay connected to people and information around the globe.

AT&T Canada $3.99/month*** SM

Low international rates when you travel to or call Canada. 59¢ per minute while roaming in Canada

• Call over 220 countries from the U.S. AT&T is the leading wireless carrier in international long distance. • AT&T offers low international long distance rates with AT&T World Connect.

19¢ per minute when calling from the U.S.

• Enjoy the broadest global coverage of any U.S. wireless provider with voice roaming in over 190 countries and data access in over 135 countries.

AT&T Mexico $4.99/month***

• While traveling abroad, you can be reached at your regular wireless number.

SM

Competitive rates allow you to stay in touch, no matter where in Mexico you go or call. 59¢ per minute while roaming in Mexico When calling from the U.S.: 9¢ per minute to Mexico wireline 25¢ per minute to Mexico wireless Calls to wireless numbers in Mexico: Dial “+” (or 011) (52) (1) (local number). ***Outside this destination, standard rates apply.

• Save with our AT&T World Traveler package which provides you discounted roaming rates in over 80 countries, including Canada and Mexico, at just 59¢ per minute. • Keep in touch with international text, picture and video messaging from the U.S. and while abroad. • Choose from the most robust collection of world phones and devices, including new 2100 MHz devices for travel to Japan and South Korea. • Enjoy our high-speed EDGE network in over 85 countries, and the ultra-fast 3G network in over 45 countries and growing, including Japan, Hong Kong, Singapore and Taiwan.

FAQs and How-Tos International Long Distance

International Roaming

When you are calling from the U.S.

When you are traveling outside the U.S.

Q. How do I make an international long distance call?

Q. How do I dial a “local” number while roaming internationally?

A. Enter “+” (or 011) followed by the country code and local number you wish to call.

A. In most countries, dial the local number just as you would from a wireline phone.

Q. How do I send an international long distance text, picture or video message?

Q. How do I place a call or send a text, picture or video message back to the U.S.?

A. It is easy to send a text message abroad from the U.S. Just follow these steps: • From your phone’s main menu, choose the MESSAGING option.

A. Enter “+” then “1” followed by the area code and the number you are contacting. With most GSM™ devices, the “+” sign will appear if you press and hold the “0” key.

• Create your message (up to 160 characters) using your phone’s keypad.

Q. How do I check voicemail messages while roaming abroad?

• Enter the “+” (or 011), followed by the country code and the wireless number or email address of the recipient.

A. 1. Press and hold the voicemail retrieval key on your device (this is typically the “1“ key).

• Hit the SEND button. Add a picture or video to your text message. Just snap a picture or take a video using your phone’s camera. Important Note: When calling or sending text messages to certain countries such as Canada, Jamaica and many other Caribbean locations, an international dialing feature is not required. To send a text message to these countries, just enter “1” plus the wireless number or email address of the recipient. For rates and a list of countries to which you can send text, picture and video messages, visit att.com/text2world. Q. Where do I find country codes and rates? A. For a complete list, please visit att.com/wirelessinternational.

2. Interrupt your personal greeting by pressing the “ ” key and enter your voicemail password. Note: In some cases, you may reach the main voicemail system greeting. If so, just enter your 10-digit wireless number, then follow step 2. International roaming charges will apply.

AT&T World Quick Reference Guide SM

When Outside the U.S. Call International Customer Care at +1-916-843-4685  aking Calls and Sending Messages M While Outside the U.S. •C  alls or text, picture or video messages to the U.S.: Dial “+” (1) (area code) (local number) •C  alls or messages to another country: Dial “+” (country code) (local number) Tip: With most GSM devices, the “+” key will appear on your screen if you press and hold down the “0” key. Making Calls and Sending Messages From the U.S. • Calls to another country: Dial “+” (or 011) (country code) (local number) • Calls to Canada and many Caribbean locations: Dial “1” (area code) (local number)

FAQs and How-Tos

(continued)

Q. Can I access data services while traveling abroad?

Q. How do I contact International Customer Service while traveling abroad?

A. Text Messaging is typically available in all countries in which AT&T has international voice roaming service (over 190 countries). Picture, video messaging and GPRS data services are available in over 135 countries. UMTS high-speed data service is available in over 45 of those countries. For details, check att.com/wirelessinternational.

A. When traveling outside of the U.S., call +1-916-843-4685. Tell them your location, your inquiry, your wireless number and a number at which you can be reached.

Q. What steps should I take if my data services are not registering? A. If you are having difficulty using data services outside the U.S., try these trouble-shooting steps: 1. For PDAs/BlackBerry: Remove battery and reinsert. 2. Try manual scanning: Settings> Options> Network> Change network selection to manual> Click scan for new network> Select a network other than the one on which you are currently registered. 3. For PC Cards: Remove card; reboot computer; reinsert card. 4. For PC Cards: If connecting using the Cingular® or AT&T Communications Manager, click Connections, then click Non-Accelerated.

Q. How am I charged for calls made and received while traveling abroad? A. You will incur a flat per-minute roaming airtime charge for calls placed and received while traveling abroad. Additional charges may apply for emergency or directory assistance calls. Data is typically billed per KB.

Q. How do I get International Services added to my account? A. It’s easy. Just contact your sales representative, or call 1-866-MOBILITY and say you are interested in activating International Services on your account.

Certain restrictions apply.

Know Before You Go Follow these tips before you leave the U.S.: 1. Visit att.com/travelguide to see if service is available where you’ll be traveling and if your wireless device is compatible.

Checking Voicemail While Outside the U.S. 1. Press and hold the voicemail retrieval key on your device (typically the “1” key). 2. Interrupt your personal greeting by pressing “ ”. 3. If requested, enter your voicemail password. Note: In some cases, you may reach the main voicemail system greeting. Just enter yourr 10digit wireless number, then follow steps 2 and 3. International roaming charges will apply. Accessing an International Network • Before traveling, an international roaming feature must be activated on your account. • If you experience service issues, turn your phone off for one minute, then back on. • Be sure your phone’s frequency band is set to “automatic”. • If you are not receiving email, detach your (BlackBerry®/PDA) battery and then reinsert it. • If your PC card is not registering, remove the card; reboot computer; reinsert PC card. © 2007 AT&T Knowledge Ventures. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures.

2. Verify that your wireless account is set up for International Roaming. 3. For dialing instructions, country lists, standard and discounted rates and more, visit att.com/wirelessinternational.

International Roaming: Rates subject to change. See att.com/wirelessinternational for more information. Compatible phone/device required. All countries may not be available for roaming. All carriers within available countries may not be available on certain plans or packages. When outside the U.S., you will be charged normal international roaming airtime rates when incoming calls are routed to voicemail, even if no message is left. International roaming rates apply for all calls placed or received while outside the U.S. Please consult the following Web page, att.com/wirelessinternational, for a list of currently available countries and carriers. Availability, quality of coverage and services while roaming are not guaranteed. Rates apply to AT&T’s wireless customers only. Certain billing and credit restrictions apply. Billing may be delayed up to three billing cycles due to reporting between carriers. Taxes are additional. Cellhire is an independent company not affiliated with AT&T. Cruise Ship Roaming: Cruise ship roaming rates apply for calls placed or data used while on the ship. To avoid incremental toll charges while on a cruise ship, please ensure that you have an international roaming feature activated on your account. International Long Distance: Rates subject to change. Airtime charges apply. Calling to some countries may not be available. Rates apply to AT&T’s wireless customers only. Rates shown are cost per minute. Certain billing and credit restrictions apply. Must meet credit guidelines for International Long Distance Service. Many telecommunications companies outside the United States now impose additional fees to complete telephone calls to wireless devices, including wireless phones, pagers, personal computers and personal digital assistants. These additional fees also apply to ranges of telephone numbers for special services as designated by the foreign telephone administration (e.g., Premium Rated Services); such special services may or may not be wireless. In order to recover these additional fees, AT&T adds a wireless termination charge to all calls completed to wireless devices and special services in the affected countries. The charge amount varies by country and applies to all calls that are placed to a wireless device or special service. The customer will see only one per-minute price on their bill for a call where this charge applies. This single per-minute price is a combination of our international dialing rate and the wireless termination charge. This information may change from time to time. Be sure to check the codes and rates periodically for current information. If a customer calls an overseas landline number and the call is forwarded to a wireless number where the additional charge applies, then the customer will be billed the mobile terminating rate. Rates apply throughout the same footprint in which the customer’s airtime package minutes apply. MEdia™ and Data: Compatible phone required. See MEdia Brochure for details on Text/Instant Messaging, Picture and Video Messaging, and MEdia Net or visit att.com/mediaterms. International Data Plans: Wireless phone from AT&T required for activation of these plans. See International Data Solutions Brochure for details or visit att.com/mediaterms. Intellectual Property: The RIM and BlackBerry families of related marks, images and symbols are the exclusive properties and trademarks or registered trademarks of Research In Motion Limited - used by permission. The GSM lettermark is a trademark of the GSM Association. All other marks are the property of their respective owners. © 2007 AT&T Knowledge Ventures. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures.

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