2012 Directory of

inTernaTional MarkeTing research firMs The 2012 Marketing news DirecTory of inTernaTional MarkeTing research firMs showcases suppliers to marketing professionals with purchasing power in this area. Each listing is a paid advertisement. The information contained in each listing was provided by the advertiser. If you would like additional information on any item listed, please contact the company directly. To receive information on listing your company in next year’s directory, please contact Sandra Wright, Marketing News, 311 S. Wacker Drive, Chicago, IL 60606-2266, (312) 542-9063, email: [email protected] AN ADVERTISING SUPPLEMENT TO THE 04.30.12 ISSUE OF MARKETING NEWS. COPYRIGHT 2012 BY THE AMERICAN MARKETING ASSOCIATION. ALL RIGHTS RESERVED.

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geographic index to the directory of

International Marketing Research Firms CALIFORNIA

OREGON

QUEBEC

Decipher Juarez and associates, Inc.

Decipher

Voxco

TEXAS CONNECTICUT

Decision analyst, Inc.

rTi research ssI Toluna

UTAh

GEORGIA

asKi International market research Gmbh sawtooth software

Principles of marketing research online certificate Program

MEXiCO, CENTrAl, & SOUTH AMEriCA MEXICO Voxco

Issues & answers network, Inc.

WISCONSIN market Probe, Inc.

MIChIGAN

CANADA

morpace Inc. market research and consulting

iNTErNATiONAl (AFriCA, ASiA, AUSTrAliA, EUrOpE, MiDDlE EAST, ATlANTiC & pACiFiC rEGiONS)

BRITISh COLUMBIA

MISSOURI

Toluna Voxco

GERMANY asKi International market research Gmbh Toluna Voxco

INdIA Toluna

VIRGINIA

ILLINOIS B2B International customer lifecycle, llc rabin research company

Note: The listings in this index and the directory are in alphabetical order by company name.

maritz research

corporate research associates Inc.

NEW JERSEY

NEW BRUNSWICK

rTi research

corporate research associates Inc.

NEW YORK

NEWFOUNdLANd

B2B International Deep see research eFG (european Fieldwork Group) radius Global market research sIs International research Voxco

corporate research associates Inc.

ITALY asKi International market research Gmbh

JAPAN Toluna

NEThERLANdS Toluna

AUSTRALIA

NOVA SCOTIA

rTi research

Toluna

UKRAINE

B2B International Deep see research sIs International research Toluna

UmG International

FRANCE corporate research associates Inc. Toluna

ROMANIA

ChINA

corporate research associates Inc.

ONTARIO OhIO

Toluna Voxco

asKi International market research Gmbh la maIson DU TesT

UNITEd KINGdOM asKi International market research Gmbh B2B International customer lifecycle, llc Deep see research Toluna

listings for the directory of

International Marketing Research Firms A

ASKi International Market Research Gmbh moenckebergstrasse, 10 20095 hamburg Germany Phone: +49 40 3256 71 0 Fax: +49 40 3256 71 98 email: [email protected] Web: www.asKiUs.com hamburg corporate headquarters

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ContaCt: rosemarie Plette, ceo email: [email protected] europe Germany ContaCt: steffen Pohl, account executive email: [email protected] europe France ContaCt: habib nafoussi, account executive email: [email protected] europe Italy ContaCt: Paolo moriconi, account executive email: [email protected] europe UK

ContaCt: Wendy Baker, account executive email: [email protected] Usa Utah ContaCt: Kirsten Dietrich, account executive email: [email protected] Premier quality, competitively priced Global research managed directly by ASKi executives. 30 language CATI, WATI, Web-based interviewing capability centralized in Hamburg. Global consumer or B2B research of all kinds using your sample or ours. Offices through-out Europe and the USA dedicated to "off the chart" Customer Service. Contact the office nearest you for GLOBAL service.

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B2B International 707 Westchester avenue, White Plains, nY 10604 Phone: (914) 761-1909 Fax: (914) 761-1503 email: [email protected] Web: www.b2binternationalusa.com ContaCt: Julia cupman, Director additional ComPany loCations: Illinois Phone: (312) 204-7201

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LISTINGS FOR THE DIRECTORY OF

International Marketing Research Firms email: [email protected] web: www.b2binternationalusa.com

web: www.cra.ca ContaCt: Don mills, President & ceo

U.K. Phone: +44 (0)161 440 6000 email: [email protected] web: www.b2binternational.com

additional ComPany loCations: moncton, nB; st. John's, nl; ottawa, on; Kelowna, Bc.

china Phone: +86 (0)10 6515 6642 email: [email protected] web: www.b2binternational.com/china B2B International is a specialist business-tobusiness market research consultancy that provides customized b-to-b market research and intelligence studies on a global scale from its offices in North America, Europe and Asia. Our b-to-b expertise covers all industry sectors-from manufacturing to engineering, chemicals to construction-throughout the world. Areas of specialization include:   • Acquisition research,    • Advertising research,    • Branding studies,    • Competitor intelligence,    • Customer satisfaction,    • Employee satisfaction,    • Market assessment,    • Market entry,    • Market tracking,    • Pricing strategy,    • Product development,    • Segmentation studies. We pride ourselves on turning the information we gather into clear, actionable findings, providing insights that will add value to any business.

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corporate Research Associates Inc. 5001-7071 Bayers road halifax, nova scotia B3l 2c2 canada Phone: (902) 493-3820 Fax: (902) 493-3879 email: [email protected]

One of Canada's foremost market research  companies providing full range of market intelligence and consulting services from large-scale quantitative surveys to in-depth Focus  group studies all available regionally, nationally and internationally. Also provide an extensive array of technical and professional resources including online qualitative and quantitative  research, fully equipped focus group facilities in  multiple locations, and advanced analytics capability. CRA and its affiliates conduct the only syndicated surveys that focus on Atlantic Canada and Bermuda. Experienced research  professionals offer substantive expertise in such areas as telecommunications, energy, health care, financial services, tourism, lottery and gaming, transportation, employee research, environmental and natural resource issues and service quality measurement. Services are  available in both English and French. Founded in 1978. MRIA Corporate Gold Seal Member.

Our clients leverage the value of our trusted partnerships that have been certified to meet CLC's quality standards thus creating a seamless  solution for multi-country studies. Our global network is comprised of locally based, independently owned and operated market and opinion research companies who have been vetted for their research and language capabilities. At Customer Lifecycle, we appreciate the  complexity of international research in a marketplace that is competitive and demanding. Combining our own expertise with that of our  global network partners, we are able to deliver complete solutions to clients worldwide.

d decision Analyst, Inc.

decipher 7 river Park Place east suite 110 Fresno, ca 93720 Phone: (559) 436-6940 Fax: (559) 436-6944 email: [email protected] web: www.decipherinc.com ContaCt: Kristin luck, President

319 n. Weber rd., #360 Bolingbrook, Il 60490 Phone: (630) 412-8989 email: kaferenz@ customerlifecycle.us web: www.customerlifecycle.us ContaCt: Karin a Ferenz, Principal

Decipher 6380 Wilshire Blvd suite 1200 los angeles, ca 90048 Phone: (310) 775-2200 Fax: (323) 395-0280 email: [email protected] web: www.decipherinc.com ContaCt: Kristin luck, President

Customer Lifecycle recognizes the importance  of interviewing diverse B2B and B2C  populations across the globe. With reach to more than 3 million individuals in 180+ countries, we conduct strategic qualitative and  quantitative research in multiple localized  languages on a worldwide basis. We deploy online, telephone, and in-person countryappropriate methodologies.

Decipher 115 sW ash st. suite 323 Portland, or 97204 Phone: (503) 488-2200 Fax: (559) 436-6944 email: [email protected] web: www.decipherinc.com ContaCt: Kristin luck, President

customer Lifecycle, LLc

A marketing research services provider, Decipher specializes in online survey programming, sampling, data collection and data reporting. Utilizing proprietary Web-based applications, Decipher integrates state-of-the-art technology with traditional research techniques. Decipher is  all about uncovering opportunities in whatever territory we explore with our clients. As your partner, Decipher isn’t interested in just data, but also about what that data represents for you. We focus on technology and research systems that bring data to life, and in doing so, we help you reveal how even seemingly small discoveries can yield meaningful insights.

604 avenue h east arlington, tX 76011 Phone: (817) 640-6166 Fax: (817) 640-6567 email: [email protected] web: www.decisionanalyst.com ContaCt: Jerry W. thomas, President/ceo John Gachelin, Vice President International research Decision Analyst is a full-service, custom, ad hoc marketing research and marketing consulting firm. We have conducted research and consulting assignments in Canada, Europe, Latin America,  Australia, and Asia. Our International experience includes: market structure analyses, pricing analyses, advertising tests, promotion tests, segmentation studies, strategy analyses, customer satisfaction tracking, and new product research, as well as depth interviews and focus groups in person and via the Internet. We have created extensive international panels of consumers and professionals including: Over 7,000,000 consumers, 118,000 IT/IS professionals 25,000 Physicians  and Surgeons, 105,000 Executives, 17,000  Contractors, Over 660,000 European consumers,  Over 300,000 Latin American consumers, Over  450,000 Australia/Asia consumers.

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listings for the directory of

International Marketing Research Firms

Deep See Research 707 Westchester avenue, White Plains, nY 10604 Phone: (914) 948-8833 Fax: (914) 761-1503 email: [email protected] Web: www.deepseeresearch.com ContaCt: conor Wilcock, research manager additional ComPany loCations: U.K. email: [email protected] china email: [email protected] Deep See specializes in international consumer research, delivering insight that drives real action. With an established global network of offices, and researchers who converse in every language imaginable, our research knows no limits. Furthermore, thanks to the backing and resources of the world’s leading b2b research consultancy, we have a deep understanding of the whole value chain and the issues affecting every area of your organization, meaning we can analyze things in ways that other research companies wouldn’t think of doing and offer a fresh perspective to your business.

e

eFG (european Fieldwork Group) 99 John street, suite 1809 new York, nY 10038 Phone: 1-866-334-6927 email: [email protected] Web: www.efgresearch.com ContaCt: michael Wiesenfeld EFG, a leading global data collection provider, is dedicated to the management of International Quantitative/Qualitative fieldwork for Market Research and Consulting firms.

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Note: The advertiser-paid listings in this directory are in alphabetical order by company name.

We strive to provide a high level of responsiveness throughout the project, return your RFPs within 24 hours, and feed you with daily updates on the field advancement. EFG’s worldwide capabilities across 80+ countries: 115 FGs, 12500 F2F interviewers, 1850 CATI, and global panel access in 35+ countries. Our fieldwork capabilities are quality certified ISO 9001.

PROJECT MANAGEMENT (Responsive

EFG provides for all types of Industries. However, we have specialized units dedicated to such research-intensive and reliant Industries as Healthcare & Pharmaceuticals, B2B, Banking & Finance, Automotive &Transportation, and Sports & Entertainment.

pre-selecting styles, designs and products that

EFG is a full-service one-stop shop for datacollection worldwide.

i

step of the research process). DATA PROCESSING AND TABULATION ANALYSIS (Multivariate, trade off, factor, conjoint, and discrete choice; Risk Reduction Research to assist retailers and manufacturers in have a greater likelihood of success). STRATEGIC CONSULTING (Recommendations to guide strategic marketing decisions based on actionable research findings) Snapshot of industries include: Agriculture, alcoholic beverages, consumer durables, beauty, health, and pharmaceuticals, IT/ telecommunications, financial services, food and beverages, hospitality, and lifestyle products.

j issues & Answers Network, inc. 5151 Bonney rd. Virginia Beach, Va 23462 Phone: (757) 456-1100 Fax: (757) 456-0377 Web: www.issans.com email: [email protected] ContaCt: Peter J. mcGuinness, President carla lindemann, chief operating officer Issues & Answers Network, Inc. is an integrated global marketing research company with corporate headquarters in Virginia Beach, VA and several other locations throughout the United States. Our international network of reliable alliance partners extends our research capabilities to Africa, Asia, Central America, South America, Europe, Eastern Europe, the Pacific Rim, the Middle East, and Scandinavia. Scalable research services include: IN-HOUSE DATA COLLECTION (400 CATI stations across five call centers located in the United States; new services such as web-based research, Instant Consumer Evaluation (ICE)and Interactive Voice Response; three on-staff moderators; in-person interviews; direct mail).

l

account executives who guide you through every

juarez and Associates, inc. 12139 national Boulevard los angeles, ca 90064 Phone: (310) 478-0826 Fax: (310) 479-1863 email: [email protected] Web: www.juarezassociates.com ContaCt: nicandro Juarez, President Full-Service International Research and

lA MAiSON DU TeST 66 rue de Paris 93100 montreuil, France Phone: 33.1.7302.6969 Fax: 33.1.7302.6950 email: [email protected] Web: www.lamaisondutest.com ContaCt: christophe malmanche, General manager From 1993, La Maison du Test has been providing a highly quality of fieldwork with a conscientious team. Our objective is to give you all our field management experience that means methodology, thoroughness, involvement and know-how. Our services:   •  Quantitative field    • Telephone interviews (12 CATI stations)    •  Face-to-face interviews in home, in hall, in  street, in POS (80 CAPI stations and 60 PC Pocket) with our team of 850 interviewers spread in all country.   •  Coding, punching, clean data file and  data processing   • Qualitative field    •  Viewing facilities: 6 studios rooms 5 of  them with one way mirror, 1 dedicated room for depth interviews or triads with one way mirror. Highest international services: Recruitment, Moderation, Top lines report. Simultaneous translator, full transcript in English, Visio conferencing with Focus Vision.

Management Consultants for the United States,

M

Latin America and the Caribbean. Since 1971. Services provided to governmental, institutional and private sector clients include: General & Hispanic Marketing, Focus Group Facilities & Services, Mall Intercepts, Survey & Social Science Research, Program Review & Evaluation, Educational & Human Resource Development, Social Marketing, and Telephone Surveys. Complete bilingual (Spanish/English) capabilities. Brochures available upon request.

Maritz Research 1355 n. highway Drive Fenton, mo 63099 Phone: 1 (877) 4marITZ (877-462-7489) email: [email protected] Web: www.maritzresearch.com

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LISTINGS FOR THE DIRECTORY OF

International Marketing Research Firms Maritz Research helps many of today's most successful companies improve performance through a deep understanding of their customers, employees and channel partners. We offer a range of strategic and tactical solutions concentrating primarily in the automotive, financial services, hospitality, telecommunications, retail, and technology industries. We help our clients improve business performance by ensuring their customers have a voice, and enabling organizations to use that voice to improve the customer experience. Maritz Research leads the industry in creating Customer Experience Measurement solutions and we apply these solutions to our client's business so they can attract, retain, and grow profitable customers. In addition to our operations in the United States we have international offices in Canada, the United Kingdom, Germany and China. Maritz Research is ISO 20252 certified.

Market Probe, Inc. 2655 n. mayfair road milwaukee, WI 53226-1310 Phone: (414) 778-6000 Fax: (414) 778-3730 Web: www.marketprobe.com ContaCt: Dr. t.r. rao Market Probe, a global market research firm, appears among the Honomichl Top 50 US Market Research Firms and specializes in customer, employee and brand stakeholder research. We provide full-service strategic guidance and business solutions to a global client-base. Our mission is to help our clients achieve their business goals and protect their long-term assets: their customers, their employees and their brands. In addition to our corporate headquarters in Milwaukee, Wisconsin, we have offices throughout the United States and in Canada, Belgium, France, the United Kingdom, the United Arab Emirates, India, Bahrain, Singapore, Hong Kong and China with in-house facilities for field services by Web and phone.

Morpace Inc. Market Research and Consulting 31700 middlebelt road Farmington hills, mI 48334 Phone: (248) 737-5300 1-800-878-7223 Fax: (248) 737-5326 email: [email protected] Web: www.morpace.com ContaCt: Duncan lawrence, President Morpace is a full-service, global survey research and consulting organization specializing in automotive, financial services, healthcare, retail and technology. Through custom research designs, advanced analytics and dynamic reporting, we provide our clients with the industry information and marketing knowledge they need to make smart strategic decisions. Morpace provides global expertise and innovative, proprietary solutions in four core areas: brand and communications; consumer choice; market and product development; and customer experience management including satisfaction, loyalty and retention. Examples of our innovative solutions include mobile research, tablet and QR code delivered research, eCommunity online panels, and dashboards. Established in 1941, Morpace is one of the fastest growing marketing research firms in the United States. We are headquartered in Detroit with offices in Los Angeles, London and Shanghai.

email: pam.bracken@ georgiacenter.uga.edu Web: www. principlesofmarketingresearch.org ContaCt: Pamela c. Bracken, cPP Two Online Certificate Courses! Principles of Marketing Research and the Principles of Pharmaceutical Marketing Research. The Principles of Marketing Research and the Principles of Pharmaceutical Marketing Research are the only self-paced, self-study, certificate programs presenting the complete copyrighted Marketing Research Core Body of Knowledge (MRCBOKC) covering the core skills of the marketing and opinion research profession. It is also the only industry-supported comprehensive programs delivered entirely in an online format that are both standardized and commonly relevant worldwide. To date, over 6,000 practitioners have enrolled from 96 countries. The courses feature a dynamic curriculum written by leading academic and applied marketing research professionals from around the world, combined with two-university-level textbooks. The CEU-awarding programs have become the research profession's highest quality, most valued, and most widely supported educational programs on the fundamentals of marketing research. AMA is a proud supporter of the program.

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Rabin Research Company 500 n. michigan ave., suite 1410 chicago, Il 60611 Phone: (312) 527-5009 Fax: (312) 527-5025 email: [email protected] Web: www.rabinresearch.com ContaCt: michelle elster, Vice President nina mueller, Vice President Full-service b2c and b2b marketing research services for packaged goods, financial, healthcare, foodservice, and new technology industries. Service principles: high quality work, on-time delivery, creative study designs, strategic insights, competitive prices, exceeding expectations. Study types: concepts, segmentation, product use/ sensory, names, packages, product design, advertising, customer satisfaction, awareness/ attitude/usage, tracking, pricing, problem detection, promotions, positioning, promises. Data collection techniques: mail, telephone, mall, door-to-door, in-store, and internet. Qualitative and quantitative methodologies. Domestic and international.

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Principles of Marketing Research Online Certificate Program The University of Georgia Center for Continuing Education 1197 s. lumpkin street athens, Ga 30602-3603 Phone: (706) 542-3537 or 1-800-811-6640 (toll free in Usa) Fax: (706) 583-0180

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Radius Global Market Research 120 Fifth avenue new York, nY 10011 Phone: (212) 633-1100 Fax: (212) 633-6499 Web: www.radius-global.com email: clister@ radius-global.com ContaCt: chip lister, managing Director Radius Global Market Research offers 50+ years of brand-building experience to companies seeking clear thinking and direction for complex business and marketing issues. We are one of the largest independent market research firms in the world, offering industry leaders a broad range of quantitative and qualitative approaches to help achieve measurable goals such as increasing market share, retaining customers and improving the bottom line. Our global research experience spans Africa, Asia, the Americas and Europe. In more than 60 countries around the world, Radius provides multinational organizations with uncompromising standards found in our strategic research, senior level guidance, and creative solutions. Through our EMEA headquarters in London, Radius is working closely with clients

located in Europe, the Middle East and Africa to address their unique needs. A small sample of the industries we serve include: advertising agencies, automotive, cable and satellite broadcasters, cosmetics, entertainment, financial services, food and beverages, health products, health care, insurance, packaged goods pharmaceuticals, public relations, technology and telecommunications.

RTi Research 1351 Washington Boulevard stamford, cT 06902 Phone: (203) 324-2420 Fax: (203) 964-8269 email: tderene@ rtiresearch.com Web: www.rtiresearch.com ContaCt: Todd Derene, Vice President 1070 state route 34 suite 221 matawan, nJ 07747 Phone: (732) 290-2670 Fax: (732) 290-2674 email: lcooper@ rtiresearch.com

Note: The advertiser-paid listings in this directory are in alphabetical order by company name.

Web: www.rtiresearch.com ContaCt: lisa cooper, senior Vice President 450 alkyre run Drive suite 340 Westerville, oh 43082 Phone: (614) 901-0722 Fax: (614) 901-0725 email: rwitt@ rtiresearch.com Web: www.rtiresearch.com ContaCt: richard c. Witt, executive Vice President RTi is an innovative, global market research company with a three decade track record of helping our clients reach their goals and supporting their success through our unique combination of analytical skill, business savvy, and outstanding client service. Our long tenured clients include some of the largest and most highly regarded companies within their respective industries. Our knowledgeable and dedicated team of principals and staff are known for providing insight and answers that lay the foundation for intelligent business decisions, and for not spouting “research-speak.” RTi has established a strong and continuously expanding global network of high quality, in-country market research companies enabling us to conduct projects around the world. However, we do not delegate excellence; each member of our global network adheres to our strict standards of quality. Working with our partners, we employ a wide range of data collection methods, taking into account cultural differences and multilingual challenges. all of the listings in this directory are paid ads. The information contained in each listing was provided by the advertiser. To list your company in next year’s Directory, please contact sandra Wright, Marketing News, 311 s. Wacker Drive, suite 5800, chicago, Illinois 60606, (312) 542-9063, email: [email protected].

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sawtooth software 1457 e 840 n. orem, UT 84097 Phone: (801) 477-4700 Fax: (801) 434-5493 email: [email protected] Web: www.sawtoothsoftware.com ContaCt: aaron hill Sawtooth Software creates tools for computer/ Internet interviewing, conjoint/choice analysis, MaxDiff scaling, cluster analysis,and hierarchical Bayes analysis. Our web-based interviewing system is powerful and flexible, accommodating all standard question types, including complex skips, data piping, loops, and constructed lists. It also includes the ability to incorporate optional conjoint modules. We are best known for our choice-based conjoint software, including CBC and Adaptive CBC (ACBC). Consulting and web hosting for surveys also available.

sIs International Research 11 east 22nd street 2nd Floor new York, nY 10010 Phone: (212) 505-6805 Fax: (212) 505-0284 email: [email protected] Web: www.sisinternational.com ContaCt: ruth stanat, President SIS International is a leading Full-Service market research and market intelligence firm, established in 1984. Our coverage is global, including Europe, Latin America, Asia, US, Canada and MENA. SIS provides the recognized expertise, integrated research and global resources to provide full insight into the entire business landscape

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LISTINGS FOR THE DIRECTORY OF

International Marketing Research Firms customers, competitors, supply chain and global market intelligence. We practice Consumer, Medical, B2B research, Industrial, Low Incidence and Strategic Research. We conduct research on customer insights, satisfaction & loyalty, usage & attitude, branding, product testing, car clinics, channel management, competitive intelligence, pricing research, sales intelligence, emerging markets, stakeholder audits, key opinion leaders, events, market entry/ sizing and other specialties. Some of our qualitative and quantitative research methods include CATI, focus groups, online research, ethnography, intercepts, social media methods, secondary research, neuro methods, modeling and analytics.

and hosting, data processing and real-time reporting. SSI serves more than 2,000 clients, including the top 50 research organizations. It has 30 offices serving clients around the world.

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toluna 21 river road Wilton, ct 06897 Phone: (203) 834-8585 Fax: (203) 834-8686 email: [email protected] Web: www.toluna-group.com ContaCt: George terhanian, President of north america additional ComPany loCations: Us, canada, UK, France (headquarters), the netherlands, romania, Germany, India, australia, Japan and china

SSI 6 research Drive shelton, ct 06484 Phone: (203) 567-7200 Fax: (203) 567-7367 email: [email protected] Web: www.surveysampling.com ContaCt: Paul abbate, sr. Vice President sales

Toluna enables organizations to generate valuable customer insight by combining its online market research panel and industry leading technology.

About SSI… Bringing together Survey Sampling International and Opinionology, SSI is the premier global provider of world-leading sampling, data collection and data analytic solutions for survey research. SSI reaches respondents in 72 countries via Internet, telephone, mobile/wireless and mixed access offerings. Value-add services include questionnaire design consultation, programming

Toluna provides companies the ability to answer questions of their target audience quickly and efficiently and leverages a unique approach to respondent recruitment and engagement with its online ‘community’ and proprietary Real-Time Sampling® methodology. Toluna guarantees that the data clients receive is of the highest quality.

The company’s PanelPortal™ product provides brands with the opportunity to create their own branded online community website portals. PanelPortal offers similar features to Toluna.com, including the ability to poll other community members, vote, and establish a public profile. The tool provides market researchers with the ability to ‘listen’ to on-site activity amongst members, which helps foster co-creation, and generate qualitative insights. The company’s QuickSurveys™ product actually integrates with www.toluna.com to capture real-time respondent feedback. QuickSurveys is a web-based, DIY survey tool that enables individuals to post questions of the Toluna.com community to generate insights, literally in real-time.

ContaCt: christa tiefenbacher-hudson, managing Director TripleInk is a multilingual marketing communications agency that has served corporate clients and their agencies since 1991. Working across languages, cultures and borders, we provide insightful strategies and meaningful translations to companies who want to reach US ethnic and global markets. Our clients rely on us to make their message understood and their brand relevant, anywhere on earth. We offer the following turnkey services in all major languages:   •  Creation and transcreation of advertising and  marketing communication materials   •  Website localization    •  Certified translations of financial, legal  and technical documentation and product labeling

tripleInk 60 south 6th street suite 2800 minneapolis, mn 55402 Phone: (612) 342-9800 Fax: (612) 342-9745 Web: www.tripleink.com email: cthudson@ tripleink.com

  •  Multilingual production services for  audio- visual, interactive and print media   •  Consulting on multicultural communication  strategies, product naming and branding. Call or visit our website to learn how TripleInk can extend your advertising and marketing communication programs to connect with diverse ethnic and international audiences.

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Further, Toluna provides the industry’s leading online market research technology suite, enabling hundreds of market research organizations and agencies worldwide to create surveys, manage panels and build online communities. Toluna’s products include PanelPortal™, AutomateSurvey™, BrandSpector™ IVR and QuickSurveys™.

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InternatIonal research FIrms

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International Marketing Research Firms u

uMG International 72, chervonoarmiyska street Kiev 03680, Ukraine Phone: +38-044-568-5919 Fax: +38-044-568-5924 email: [email protected] Web: www.umg.ua ContaCt: arthur Gerasymov, General Director UMG International is one of the largest market research agencies in Ukraine with capabilities in Russia and all CIS countries. Founded in 1994, UMG International provides a full range of market research services in different spheres.

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UMG International conducts both qualitative and quantitative research by face-to-face, CATI, CAPI, CAWI, focus groups, IDIs etc.

Note: the advertiser-paid listings in this directory are in alphabetical order by company name.

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We have own on-line panel (more than 26,000 respondents). UMG International has own network of interviewers (1700) and regional supervisors in all regions of Ukraine, the multi-level Quality Control System, several CATI Studios & FGI Facilities. Deep knowledge of the Ukrainian market, advanced international approaches and methods, highly skilled personnel allow us to propose high-quality & cost effective marketing studies at local and multi-country levels to ensure our Clients business success. Member: ESOMAR, AMA, UAM.

voxco 1134 ste. catherine street West suite 600 montreal, Quebec, h3B 1h4 canaDa Phone: +1 514 861-9255 Fax: +1 514 861-9209 email: [email protected] Web: www.voxco.com ContaCt: Vincent auger, additional ComPany loCations: new York, Usa; Paris, France; mannheim, Germany Voxco is a global provider of software solutions

that enable companies, market research firms, governments and institutions to make informed and better decisions by providing them with the necessary tools to collect process and analyze data from their external and internal environments. Voxco’s offering includes Acuity4 Survey, a leading edge online survey software, Acuity4 Social, a next-generation social media monitoring and insights solution whose analytics tools extract insights from millions of posts and comments gathered from the social web. This sits alongside Voxco Command Center™, the industry-leading multimode data collection platform for all types of surveys (web, phone, face-to-face, mobile and IVR). Voxco is headquartered in Montreal, Canada, with offices and services in United-States, France, Germany and Australia.

marketing news | April 30, 2012

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