Integrated Supply Chain Management Program u Location:
Knoxville, Tennessee
One, 4.5 day program; Four, 2.5 day programs u Programs: u Duration:
nG lobal Supply Chain Executive Development Program* 4.5 days $5,900 ($5,700 for CSCMP members) ($5,015 for UT Supply Chain Forum members ) *Required for Certification
n Demand Management in the Supply Chain* 2.5 days *Required for Certification n Global Supply Chain Foundations 2.5 days n Supply Chain Performance and Financial Principles 2.5 days n Supply Chain Relationships and Leadership 2.5 days
$3,150 for each course
($3,050 for CSCMP members) ($2,677.50 for UT Supply Chain Forum Members) $1,575 if repeating any course (includes meals and lodging)
u Program
fees are subject to change. Check our web site: http://ExecEd.utk.edu//ISCMCP for the latest information. u Prerequisites: none. u Class size is limited.
Rev. 9/11/13
Participant Profile Supply chain management issues are permeating every business in the modern world. As such, this certification program is aimed at executives and managers who have experience in the traditional business functions (finance, production, marketing, sales, accounting, engineering, logistics), but want to add to their knowledge of how these functions work together within the company and across companies in the supply chain. Experienced managers and executives (even within logistics)— with or without a graduate business degree — should consider adding this expertise in supply chain management to their personal and professional education.
Program Overview The essential premise of Supply Chain Management is integration among the functions of the firm and across the supply chain among all participating firms. Supply Chain Management Integration means that the elements of the supply chain, at all levels, are: u Working as an organized entity, based on a strategy that reflects the nature of the products and firms, who are seeking common goals u Using coordinated processes u Moving products through networks that are optimally designed for service and cost performance u Having effective risk management strategies in place u Focusing on key sustainability issues for the supply chain as well as the environment The programs offered by The University of Tennessee may be taken independently. A certificate of completion plaque is awarded to those that complete all five programs.
Integrated Supply Chain Management Program
Supply Chain Management Certification The Supply Chain Management Programs are offered for Supply Chain Management Certification. Requirements for certification include: u Global Supply Chain Executive Development Program u Demand Management in the Supply Chain u Three (3) optional two and one-half day programs from the program listing u Successful completion of Supply Chain Management exams following each program Courses may be taken in any sequence and will be repeated at a minimum once every year. Each course will have a knowledge assessment test or assignment once the course is completed and after the participants return to work, for those pursuing certification. Certification participants may also substitute CEE’s Vested Outsourcing or PBL: A Proven Product Support Strategy for one of the three optional courses.
Key Objectives u Define integrated supply chain management, its
components, and how they are interrelated an understanding of how to manage the interaction of business functions across companies in the supply chain u Understand the impact of demand on the supply chain and the considerable competitive advantages that can result from managing demand across companies u Learn to manage the operations and logistics functions as they impact numerous supplier and customer companies u Learn to use lean enterprise system knowledge to more efficiently utilize the resources available to the supply chain u Understand the importance of supply chain performance measurement and management u Learn how to use contemporary information tools to support decision making in an integrated supply chain environment u Develop
Distinguishing Features u The
first and most rigorous supply chain management certification program. u Brings together in one comprehensive program the supply chain areas of demand planning, customer
relationship management, operations, logistics, lean management, and resource/financial management. u University of Tennessee faculty who are world-renowned in their areas of expertise teach each course. u The University of Tennessee’s programs in Logistics and Supply Chain Management have consistently been ranked among the best education programs in the field. u The program has been designed to ensure the active involvement of all participants. A balance of theory and application is provided. u Places significant emphasis on the integration of supply chain concepts. u Co-sponsored with CSCMP. IAOP Academic Alliance Partner. u UT’s Center for Executive Education is CSCMP’s Approved Continuing Education Provider (ACEP)! SCPro1TM designees can attend UT’s CSCMP co-sponsored supply chain courses to earn CEUs good towards certification maintenance. u Courses count towards APICS recertification. u Teaching methods include lecture, case studies, and analyses as appropriate. The program, like all Center for Executive Education open enrollment programs, is available as a customized, in-house program for organizations.
Description–Six Courses
Global Supply Chain Executive Development Program provides participants with the ability to make strategic decisions regarding integrated supply chain planning, operations, and performance measurement. The course provides participants with a deep understanding of the role of supply chain management in corporate success and enhances their ability to formulate strategies for effectively managing integrated supply chain operations. Demand Management in the Supply Chain presents a framework for how the demand side of an enterprise (i.e. sales, marketing, and downstream channel partners) can and should interface with the supply side of the enterprise (i.e. operations, logistics, purchasing and upstream supply partners). Participants will gain a detailed understanding of the goals behind Demand/ Supply Integration, which is also referred to in industry
Integrated Supply Chain Management Program
as Sales and Operations Planning (S&OP). A strong focus on forecasting and demand planning, including discussion of industry best practices for forecasting future demand will be part of the curriculum. A high level discussion of both statistical and qualitative forecasting techniques, performance measurement, and product and portfolio management is a significant course feature. Participants will be provided strategies for managing the change that is necessary to bring about excellence in Demand Management. Global Supply Chain Foundations develops a framework to build competitive advantage through a supply chain. The course begins by outlining the scope and role of supply chain management before covering the major areas and processes encompassed within a supply chain including sourcing, operations, warehousing and distribution, transportation, customer service quality, and information technology tools. In addition, this survey course also introduces the student to critical features of high performing supply chains including agility, risk, environmental sustainability, security and compliance, and the importance and valuation of information technology investments. This course contains essential material for anyone who desires an up-to-date grounding in the foundations of supply chain management. Supply Chain Performance and Financial Principles develops an understanding of the financial principles needed to drive performance in the supply chain. The course develops financial literacy for supply chain professionals and shows how to use business analytics and metrics to drive organizational performance. Also covered are such topics as how to choose the right supply chain metrics; best practices in supply chain benchmarking; how to communicate results from the shop floor to boardroom, and how to deal with cross-functional disconnects which impede performance. Case studies are used in the course to show how to use the supply chain to achieve breakthrough financial performance. Supply Chain Relationships and Leadership provides supply chain professionals with the knowledge and tools to assess, understand, and leverage the internal
and external supply chain relationships that are critical to organizational success. From an “inside the organization perspective”, this module considers the implications of integrating business processes across functional areas, and explores how the recruiting, hiring, and retention of top-level supply chain talent impacts the organization’s ability to act on market opportunities and threats in an integrated manner. Additionally (from an external to the organization perspective) the course then addresses how strategic partnerships should be developed such that integrated supply chain networks are constructed, and how these networks can be deployed for company benefit. Through related seminar sessions and exercises, participants thereby develop an understanding of how to best coordinate and manage key processes within and across organizational boundaries, and develop the skills necessary to lead the supply chain oriented organization.
Faculty u Dr.
Chad Autry is the William J. Taylor Associate Professor in Supply Chain Management in the College of Business Administration at The University of Tennessee, Knoxville. Chad’s business background includes several years of experience in retail and restaurant operations management. He also served as an information technology consultant prior to his move to academics. He has worked with and for numerous professional and civic organizations related to supply chain process improvement, including American Airlines, IBM, Goodwill Industries, the American Red Cross, the U.S. Air Force, and the U.S. Marine Corps, CSCMP Education Strategies Committee, Warehouse Education and Research Council, Systems Editor for International Journal of Physical Distribution & Logistics Management. Chad holds a Ph.D. in Business Administration with focus in Supply Chain Management from the University of Oklahoma.
uDr. John Bell is an Assistant Professor of Supply Chain Management at the University of Tennessee, Knoxville. Prior to joining the UT faculty in August 2010, John was a career maintenance and logistics officer in the United States Air Force. He earned his Ph.D. in management from Auburn University and taught on the faculties at the Air Force Institute of Technology (AFIT) and Georgia College
Integrated Supply Chain Management Program
& State University prior to coming to UT. He also holds an MS in Logistics Management from AFIT and a BS in history from the United States Air Force Academy. His teaching and research interests are in logistics and supply chain management, vehicle routing, facility location selection, hazardous material transportation and supply chain strategy and risk. His publications have appeared in the Journal of Business Logistics, Transportation Journal, OMEGA, Computer & Operations Research, and Advanced Engineering Informatics. He is a frequent presenter at national and international meetings of the DSI, POMS, INFORMS and other professional societies. uDr. Randy Bradley, Assistant Professor, Supply Chain Information Management at the University of Tennessee. His business background includes consulting on information technology (IT) outsourcing transitions and large-scale systems integration projects as an employee of Computer Sciences Corporation. He has consulted for a variety of organizations, including General Motors Locomotive Division, Alabama Department of Transportation, Pratt & Whitney, Ford Healthcare, North Shore Long Island Jewish Health System, and the U.S. Department of Defense. Dr. Bradley’s research focuses on the strategic value of enterprise architecture, diffusion of information technology in the healthcare domain, and the interplay between IT strategy, IT governance, and supply chain performance. His research has appeared in several academic and professional journals and books. uDr.
J. Paul Dittmann, Executive Director, The University of Tennessee Global Supply Chain Institute. He comes to U.T. after a thirty-year career in industry. His Fortune 150 positions have included V.P. Logistics for North America, V.P. Global Logistics Systems, and, most recently, V.P., Supply Chain Strategy, Projects, and Systems for the Whirlpool Corporation. He has taught seminars in global project management, change management, lean manufacturing, global business, and supply chain excellence.
uDavid
Ecklund, MBA, is the Director of the Global Supply Chain Executive MBA Program and a Lecturer on the faculties of the Center for Executive Education and Department of Marketing and Supply Chain Management at the University of Tennessee. David became a UT
faculty member following a 31-year career in industry with Caterpillar, Inc. where he served in a number of positions including product development, marketing, and distribution functions supporting Caterpillar’s construction machinery, engine, and service parts businesses. In addition to his extensive experience in international business and supply chain management David participated in the development of two new businesses for Caterpillar: Caterpillar Remanufactured Products and Caterpillar Logistics Services. His responsibilities at Cat Logistics included the development of the company’s business in Europe, the automotive market sector businesses, the Asia Pacific region, and global business development. uDr.
Mary C. Holcomb, Associate Professor of Supply Chain Management. Mary’s professional career includes 18 years at the Oak Ridge National Laboratory in transportation research and policy issues for the U.S. Department of Energy, U.S. Department of Transportation, and U.S. Department of Defense. Mary has also worked with varied industries including Milliken & Company, the former Burlington Northern Railroad, General Motors, and Procter & Gamble during her dissertation. She is the recipient of numerous teaching awards including the Allen H. Keally and 2nd Year MBA Outstanding Faculty. She is on the editorial review board for Quality Management Journal and is a former editor of the Transportation Energy Data Book.
uDr.
Mark A. Moon, Department Head, Marketing and Supply Chain Management and Associate Professor of Marketing. Mark has more than ten years of business experience with IBM Corporation and Xerox, where his responsibilities included product development, market research, forecasting, personal selling, and sales force analysis and compensation. He has received the Allen H. Keally Award for teaching excellence.
uDr.
Mandyam M. (Srini) Srinivasan, Pilot Corporation Chair of Excellence in Business and Professor of Management Science. Srini serves on the core faculty teams and teaches in the TOC Institute, Professional MBA, Executive MBA, Lean Enterprise Systems Design Institute, Lean MRO and Aerospace MBA programs. He worked for five years in two leading automobile manufacturing companies where he successfully installed and
Integrated Supply Chain Management Program
managed their information systems for materials planning and control. He has consulted with a number of companies in the U.S., India and Taiwan. Srini has published extensively in leading academic journals and is the associate editor for the International Journal of Flexible Manufacturing Systems. He received the Chancellor’s Award for Research and Creative Achievement, and is currently a Stokely Scholar in the College of Business Administration. uDr.
Theodore P. Stank (Ted), Bruce Chair of Excellence in Business and Professor of Supply Chain Management. He has extensive executive education and consulting experience. Ted’s research is in strategic implications and performance benefits associated with integrated logistics and supply chain management concepts. He is co-author of 21st Century Logistics; Making Supply Chain Integration a Reality. Ted is the lead faculty member for the Global Supply Chain Executive Development Program. uDr.
Priscilla Wisner is distiguished Lecturer, Accounting and Information Management. She earned her PhD in business from the University of Tennessee, her MBA degree from Cornell University and her undergraduate degree in international economics from the George Washington University. Dr. Wisner has over fifteen year’s experience working with financial systems design and implementation, process and product costing, and performance measurement systems. Prior to academia, she worked or consulted with firms such as Citicorp Information Management Services, American Management Systems, Maryland Disability Law Center and Sequoia and Kings Canyon National Parks. Prior to returning to her alma mater, Dr. Wisner taught at the Thunderbird School of Global Management and Montana State University. She has served as a visiting faculty member at National Economics University, Hanoi Vietnam and for Thunderbird in China. She has worked in, taught in or managed academic programs in Europe, Mexico, South America, Vietnam and China.
Facilities Classes are held in the executive classrooms at UT’s Center for Executive Education. These facilities are designed to promote group interaction in an environment conducive to applied discussion, feedback, and the development of relational networks that frequently continue well beyond the on-campus experience Accommodations are single-occupancy rooms at the nearby Knoxville Hilton Hotel. Transportation from the hotel to the Center and to dining is provided.
Contact For more information on the Integrated Supply Chain Management Program, please contact: Bric Wheeler, Director Karen Hanlon, Program Coordinator Center for Executive Education College of Business Administration The University of Tennessee 603 Haslam Business Building 1000 Volunteer Boulevard Knoxville, TN 37996-4160 Phone: +1-865-974-5001 FAX: +1-865-974-4989 E-mail:
[email protected] Website: http://ExecEd.utk.edu/ISMCP
Website For current information about the Center for Executive Education and its offerings, visit our web site at http://ExecEd.utk.edu.
Related Courses u Vested
Outsourcing u Collaborative Contracting u Strategic Sourcing u PBL: A Proven Product Support Strategy
