COMPANY PROFILE Nurturing People’s Potential

Integrated Quality Innovation

We provide solutions for Hypnotherapy & NLP Certifications  Corporate Training Programs  Quality Management Systems

COMPANY PROFILE Nurturing People’s Potential

About IQI Frontiers Integrated Quality Innovation (IQI) Frontiers Kuala Lumpur was founded in 2009 and provides superior consulting services for managing and implementation of learning and development. Our learning and development solutions focus on developing the competencies and behaviors that individuals and teams need to accomplish meaningful personal and organizational goals and to create a positive work climate and culture that encourages openness, innovation, quality and results.

Approved Trainers

Our focus is to be a catalyst for peak performance by motivating, encouraging, and enabling others to act. IQI Guiding Principles • Integrated: We emphasize and encourage a holistic approach to learning & development integrating formal and informal elements to make sure that real learning takes place. • Quality: Our learning solutions are driven by the goals, needs, and agendas of our clients. Solutions evolve through a consultative engagement process that involves robust assessment and diagnosis, design, development, implementation, and evaluation. • Innovation: IQI strives to positively impact and influence the quality and effectiveness of individuals and teams through innovative learning solutions. We embrace our work with optimism and creativity, always seeking fresh and new approach to learning, to exceed expectations, increased flexibility and to provide more value. IQI Consultants Our trainers and associates are distinguished by their functional and technical expertise combined with their hands-on experience, thereby ensuring that our clients receive the most effective and professional service. Quality Management System and Certification We also provide quality management system certification ( i.e. ISO, 5S ) consultancy through our sister company IQI Frontiers Australia.

We provide solutions for Hypnotherapy & NLP Certifications  Corporate Training Programs  Quality Management Systems

COMPANY PROFILE Nurturing People’s Potential

What Make Us Stand Out

Centered On Timeless Principles* Our program foundation are based on timeless principles researched from over 200 years study. Real Life Tools and Techniques - We have a balanced of academic and experiential learning. Tools and techniques are derived from researched based materials and Life Coaching & Therapeutic Consultancy i.e. Neuro Linguistic Programming & Hypnotherapy Effective Transfer of Knowledge & Skills - Our program are content rich. Usually we adopt the 70:30 rule in delivery - 70% experiential, 30% sharing, discussion and lecture. Methodologies used are based on adult learning principles and are highly interactive, enabling better comprehension & retention. Practical Application (R.O.T.I**) - Program content are packed with real life examples, industry knowledge and know how plus best practices. This contributes to the practical application of learning. • selected programs ** return on training investment

We provide solutions for Hypnotherapy & NLP Certifications  Corporate Training Programs  Quality Management Systems

COMPANY PROFILE Nurturing People’s Potential

We provide solutions for Hypnotherapy & NLP Certifications  Corporate Training Programs  Quality Management Systems

COMPANY PROFILE Nurturing People’s Potential

CORPOORATE TRAININGS

SALES Professional Selling Skills Winning Negotiation Skill Effective Sales Presentation Cross Selling & Up-selling Front liners Tele-marketing SERVICE ‘ACE’ Customer Service Excellence Telephone Skills & Standards Service Leadership with HEART ACE Teambuilding MOTIVATION Secrets of Peak Performance Change Mastery Secrets of Synergistic Growth LEADERSHIP Executive Development Program Managerial Development Program Executive Coaching & Counseling Creativity & Value Innovation OTHERS Power Presentation Skills Stress Management Instructional Design (Train-the-Trainer) Conflict Resolution Thematic Teambuilding

We provide solutions for Hypnotherapy & NLP Certifications  Corporate Training Programs  Quality Management Systems

COMPANY PROFILE Nurturing People’s Potential

DIPLOMA & INTERNATIONAL PROFESSIONAL CERTIFICATIONS

RECOGNITION OF PRIOR LEARNING (RPL) DIPLOMA GREAT BRITAIN COLLEGE CONSORTIUM We Are Certified Assessors for the Recognition of Prior Learning Diploma INTERNATIONAL CERTIFICATIONS Neuro-Linguistic Programming (Practitioner ) Neuro-Linguistic Programming ( Master Practitioner) Hypnotherapy (Practitioner) Hypnotherapy (Master Practitioner) Hypnotherapy Coaching & Counseling Certification Accelerated Hypnotherapy Coaching & Counseling Certification Clinical Hypnotherapy Certification MANAGEMENT SKILLS CERTIFICATIONS

Certified Professional Managers by the American Certification Institute

We provide solutions for Hypnotherapy & NLP Certifications  Corporate Training Programs  Quality Management Systems

COMPANY PROFILE Nurturing People’s Potential

“We let our clients speak for us”

Testimonials

We provide solutions for Hypnotherapy & NLP Certifications  Corporate Training Programs  Quality Management Systems

COMPANY PROFILE Nurturing People’s Potential

Hearts are Touched. Lives are Changed. (Some Testimonials)

“The training was good and the team had a great time too. They are now 'charged up' to face the challenges the year will bring" - Sales Director Participant of Change Mastery in Sales “Training has been fun. Ideas are new and interesting!” - Participant Negotiation Skills “We leant to think in different perspective and out of the box ” - Participant Problem Solving Decision Making Program "Mr Loke is very experienced and knowledgeable and can bring us to 'beta-mode' all the time. Should extend more days!" - Participant, Coaching with NLP “This is an excellent program to boost morale & confidence…” - Participant Peak Performance Program “The most significant areas I’ve learnt – using the whole brain creative problem solving methods” - Participant Creativity Program “The best thing I've learnt: the examples given, principles and a lot of info on how to coach and know a person character" - Participant, Coaching with NLP “A lot of hands on experience/activities and fun element” - Participant Service Leadership Program

We provide solutions for Hypnotherapy & NLP Certifications  Corporate Training Programs  Quality Management Systems

COMPANY PROFILE Nurturing People’s Potential

A small sample of the organizations that benefitted from our trainers and consultants: organization

program

BNM

Beyond Customer Service

OCBC

Balloonology Motivational talk

UOB

Negotiation, leadership & management, NLP communication, teambuilding

MBF

NLP in sales Creativity & Critical Thinking

MSG

Negotiation Skills

MEPS

Teambuilding

KFH

Banking Operations & Customer Service

FSTEP

Graduate Program - Creativity, Problem Solving Decision Making

MayBank

Relationship Selling & Influencing Skills

Sime Darby

Graduate Program - Customer Service

UMW

Re-branding, service leadership

Renaissance Hotel

Re-branding & change management

Carrefour

Motivational teambuilding

We provide solutions for Hypnotherapy & NLP Certifications  Corporate Training Programs  Quality Management Systems

COMPANY PROFILE NurturingTrainers People’s Potential Profile

MR. LOKE KOK WAH Principal Consultant / Managing Director exposure

Loke is one of the most articulate, energetic, powerful and thought-provoking ‘inspirational’ trainer with over 16 years in the sales, service and talent development industry. He has trained and coached over 18,000 people, from chefs and clericals to CEOs and senior management of multi national companies. Loke has given talks in Indonesia and Singapore. His delivery methods are unique and fresh, incorporating ‘magic’, humor and ‘object lessons’ to empower participants to discover new learning and perspectives.

experience Loke brings with him extensive corporate experience in

Approved Trainer

the area of customer service, ISO standardization, banking security, marketing & sales and risk management. He was the chief trainer for ReBranding Training for CIMB Bank, Re-Branding for UMW and Brand Enhancement Program for Mahkota Hospital . He developed ‘Fast Start Development Path’ and learning modules for their newly launched CIMB’s Telemarketing Unit and also serve as training consultant for their Call Centre Integration project. There he was responsible in looking into their training needs, developing learning solutions, implementation of programs and return on training investment measurement. Loke believes that training is not just confined to the classroom. As such he promoted and implemented alternative learning channels – such as .E-Learning and Motivational Minutes.

education

As a certified Instructional Designer, Loke has designed, developed and delivered impactful programs for various organization. He had also trained and certified a team of soft skills trainers for the UMW Re-branding Project. Loke graduated from Leicester University in Human Resource & Training Development. He is a fully certified therapist and coach, a certified Hypnotherapy Instructor, practitioner of NeuroLinguistic Programming (NLP) and Time-Line Therapy. He is also a certified facilitator for the Steven Covey’s ‘7 Habits of Highly Effective People’ program.

“empowering others” Believing in contributing back to the society, Loke has authored and drawn 2 books ‘Motivatoons’ a postcard book and Inspira-toons, on personal excellence. Part of the sales proceeds goes to charity, usually to children homes. He had also given free talks and his very own creation ‘Balloonology’ seminar to churches, orphanages and colleges. Loke is elected as a Program Committee of YMCA (2011-12).

We provide solutions forWe provide solutions for Hypnotherapy & NLP Certifications Quality System  Corporate  LearningTraining & Development Programs  Human  Quality Resource Management Systems

COMPANY PROFILE Nurturing People’s Potential

If You Say ‘JUMP!’ We Say ‘HOW HIGH?’ Let us add value to your learning & development

CONTACT US IQI Frontiers Learning & Development Office: 317-D Jalan Desa 2/2, Desa Aman Puri 52100 Kuala Lumpur Tel: +6017 221 7488 E-Mail: [email protected] Website:www.iqifrontiers.com

We provide solutions for Hypnotherapy & NLP Certifications  Corporate Training Programs  Quality Management Systems